Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,
I would
1 softreset
2 hardreset
3 rma
Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Hey masters!
A light would be great here!
Sorry to insist!
orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?
Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.
Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro
OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time
You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway
Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!
Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.
Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!
What rom did you have? I had a similar problem and just had to rma it.
I don't know what I did, but my phone suddenly lost all vibration function when I last checked my phone. Nothing vibrates, not even the lock screen, keyboard, vibration settings, phone vibration, you name it. It only vibrates when I turn it on. Not even restoring any roms help. What do I do? Please answer!
Mighty Arceus493 said:
I don't know what I did, but my phone suddenly lost all vibration function when I last checked my phone. Nothing vibrates, not even the lock screen, keyboard, vibration settings, phone vibration, you name it. It only vibrates when I turn it on. Not even restoring any roms help. What do I do? Please answer!
Click to expand...
Click to collapse
that happened to me one... lost vibration on my phone
all i could feel when the phone is meant to vibrate is one or two blips of vibration
i fixed it by re flashing the ROM
qaz2453 said:
that happened to me one... lost vibration on my phone
all i could feel when the phone is meant to vibrate is one or two blips of vibration
i fixed it by re flashing the ROM
Click to expand...
Click to collapse
I reflashed my rom and the vibrat8on works again. Thanks!
Mighty Arceus493 said:
I reflashed my rom and the vibrat8on works again. Thanks!
Click to expand...
Click to collapse
your welcome
Well first of all thanks to REMICS team for this great ROM .. clearly the best so far
Link:- http://forum.xda-developers.com/showthread.php?t=1695175
Leaving the known issues there is only one problem that is getting to my nerve and that is when my phone UI stops working
I can't even unlock the phone as the lock screen doesn't appear. The only option i have is to reboot by long pressing the power key.
No one seem to have reported this bug yet so I am guessing its just with my phone or has anyone faced this problem yet?? If yes than
any help would be deeply appreciated because i don't want to change this ROM.
alphasahil said:
Well first of all thanks to REMICS team for this great ROM .. clearly the best so far
Link:- http://forum.xda-developers.com/showthread.php?t=1695175
Leaving the known issues there is only one problem that is getting to my nerve and that is when my phone UI stops working
I can't even unlock the phone as the lock screen doesn't appear. The only option i have is to reboot by long pressing the power key.
No one seem to have reported this bug yet so I am guessing its just with my phone or has anyone faced this problem yet?? If yes than
any help would be deeply appreciated because i don't want to change this ROM.
Click to expand...
Click to collapse
I am also using RemICS. I am not sure if what i am experiencing is the same, but nevertheless here are the details. Sometimes when I try to unlock the screen doesn respond. Just stays black. I usually press the power button and the screen becomes active again. Next time, just try pressing the power button and see if the screen responds. Just a check.
Yes exactly the screen remains black but the problem is that it doesn't appear even after pressing the power key or any soft key... As i Said i have to reboot the phone...
hello folks.
I have following problem... if I push on the MENU or BACK button it reacts but a little bit too high. The back lights doesn't work and no vibration feedback but these buttons react bottom of the display an start browser or sms. The rest of the display is working properly.
(take a look at the video)
shows the problem:
youtu.be/62YKFagHjAo
System info:
prntscr.com/5bgyuz
(sorry about that, but it seems i can't post any outside links because i'm to new here)
LMP67 said:
hello folks.
I have following problem... if I push on the MENU or BACK button it reacts but a little bit too high. The back lights doesn't work and no vibration feedback but these buttons react bottom of the display an start browser or sms. The rest of the display is working properly.
(take a look at the video)
shows the problem:
youtu.be/62YKFagHjAo
System info:
yfrog.com/eyDuHt7Fp
(sorry about that, but it seems i can't post any outside links because i'm to new here)
Click to expand...
Click to collapse
Hi,I think it your charger problem remove the charger and try..even now it is not working so tell me..your phone is rooted or not.
HridayHS said:
Hi,I think it your charger problem remove the charger and try..even now it is not working so tell me..your phone is rooted or not.
Click to expand...
Click to collapse
Hello HridayHS.
I would say it has meanwhile final done. Some things seems damaged. Meanwhile I can't normally boot this phone. I've gotten a boot loop and it is impossible to start recovery mode.
Also no changes after data wipe. Me seems there is NO FUxxG WAY to get it back to run.
Odin - impossible (no connection)
CWM - impossible (no access)
USB - impossible (no access)
What could/should I do yet ????
LMP67 said:
Hello HridayHS.
I would say it has meanwhile final done. Some things seems damaged. Meanwhile I can't normally boot this phone. I've gotten a boot loop and it is impossible to start recovery mode.
Also no changes after data wipe. Me seems there is NO FUxxG WAY to get it back to run.
Odin - impossible (no connection)
CWM - impossible (no access)
USB - impossible (no access)
What could/should I do yet ????
Click to expand...
Click to collapse
Take it to service center..now you have no choice
HridayHS said:
Take it to service center..now you have no choice
Click to expand...
Click to collapse
THX for your answer...
SORRY, but I got it few days ago back from service. It was NINE WEEKS away :crying:
Now should i send it back and again nine weeks waiting?
LMP67 said:
THX for your answer...
SORRY, but I got it few days ago back from service. It was NINE WEEKS away :crying:
Now should i send it back and again nine weeks waiting?
Click to expand...
Click to collapse
If you can't use the phone, it can't hurt.
LMP67 said:
hello folks.
I have following problem... if I push on the MENU or BACK button it reacts but a little bit too high. The back lights doesn't work and no vibration feedback but these buttons react bottom of the display an start browser or sms. The rest of the display is working properly.
(take a look at the video)
shows the problem:
youtu.be/62YKFagHjAo
System info:
prntscr.com/5bgyuz
(sorry about that, but it seems i can't post any outside links because i'm to new here)
Click to expand...
Click to collapse
I think must be go with service center. Good Luck :good:
Thnaks,
Service Center is the best option for you
I Thank you all for your replies.
Merry Xmas
I have a Xiaomi Mi4c with the latest Xiaomi.eu rom installed.
This is my problem:
When I receive a call and I take my phone out of my pocket, if I press the home button, the phone reboot itself!!!
But this happen every time that I receive a call not only in my pocket. If I press the home button while my phone is ringing, the phone suddenly reboot.
Can someone please help me? Can someone please tell me how can i fix this??
Please help me.
Thank you.
I have this problem too.
dos66613 said:
I have this problem too.
Click to expand...
Click to collapse
have you tried to hard reset? if yes, it solved the problem?
I've tried and nothing has changed. I hope it will be fixed with nougat...
The settings buttons I put a lock on the application, "the phone and contacts". I tes
MaxReed06 said:
have you tried to hard reset? if yes, it solved the problem?
I've tried and nothing has changed. I hope it will be fixed with nougat...
Click to expand...
Click to collapse
The settings buttons I put a lock on the application, "the phone and contacts". I test calls 10 min, until everything is normal.