Dead zone on the touch screen - Xperia Z3 Q&A, Help & Troubleshooting

After using my phone for like an hour or two. My touch started acting weird. Finally found this and seems like I'll have to return it tomorrow....
https://www.youtube.com/watch?v=-llChXhlTQg
Anyone else noticed something like this?
How to check this:
1. Dial *#*#7378423#*#*
2. Go to "Service Tests" -> "Touch Screen"
Doesn't help if I push a bit harder. If I'm really fast it somewhat registers though. Still seems kinda ****ed up for this to happen on a new phone
Update: Returned the phone and got a new one. Everything runs way smoother now!

Related

Hardware Buttons Stuck???

so for the last few days ive been getting this weird problem, that when i press the call button to enter the dialer, instead of going to the dialer, if for example im on the program tab in tf3d, it will go to the settings tab, thus emulating a left click... it would be on or off this prob for a while, but now it seems every time i press the call button, it goes left. this is the same for the home button aswell goin left, also the end button and back button going right... up and down work fine, but im confused why this problem has arisen....
*as i was typing this, i jus tried again, and now i cant even go left or right, so the only buttons that are working are up, down and select...*
Any insight, maybe i need to remap them, maybe the hardware buttons are screwed... imma try a hard reset and let you know the results, any help is appreciated.
forgot to mention, im on NRGs latest phoenix rom....
I know normally that those buttons are pretty ridiculous. I mean trying to press left or right is pretty much like your praying that you get it since its almost 50/50 that youll hit the call or end buttons. I especially hate this when your in a program trying to go right and you end it by accident, but thats now im way off topic . Anyway, maybe it is possible that your buttons have become slightly misaligned, since thats all it would take for them to get screwed up. Although I have also experienced a similar problem to yours a while back, but it eventually ended. It COULD have something to do with the rom, but I find it highly unlikely, since theres tons of people using that rom. Do the buttons not register, or do they actually not click down? I was confused on this in your post.
djcaston said:
I know normally that those buttons are pretty ridiculous. I mean trying to press left or right is pretty much like your praying that you get it since its almost 50/50 that youll hit the call or end buttons. I especially hate this when your in a program trying to go right and you end it by accident, but thats now im way off topic . Anyway, maybe it is possible that your buttons have become slightly misaligned, since thats all it would take for them to get screwed up. Although I have also experienced a similar problem to yours a while back, but it eventually ended. It COULD have something to do with the rom, but I find it highly unlikely, since theres tons of people using that rom. Do the buttons not register, or do they actually not click down? I was confused on this in your post.
Click to expand...
Click to collapse
thanks for you reply they click down, but do not register correctly, for exmaple, if i was to press the call button, it will click, but register it as a left click...
after peforming a hard reset, and not installin anything else on the rom, i was glad to find it was all working again, prompting me to believe it was something i installed, but after 10 minutes, the erratic behaviour started again.... strange!!! dishearted, i went to sleep last night and when i awoke this morning, its all good in the hood! the buttons are fine! but for it 2 happen without installing anything, im guessing i might have had a bad flash or something...
manoli20 said:
thanks for you reply they click down, but do not register correctly, for exmaple, if i was to press the call button, it will click, but register it as a left click...
after peforming a hard reset, and not installin anything else on the rom, i was glad to find it was all working again, prompting me to believe it was something i installed, but after 10 minutes, the erratic behaviour started again.... strange!!! dishearted, i went to sleep last night and when i awoke this morning, its all good in the hood! the buttons are fine! but for it 2 happen without installing anything, im guessing i might have had a bad flash or something...
Click to expand...
Click to collapse
Possibly, but by the way your describing it, it sounds like very erratic behavior and may have something to do with the actual hardware. If it continues I would bring it in to your carrier and see if you can get it replaced or fixed.
I had this same problem. Had to get it replaced and the replacement works pretty much as well as when I first got my original FUZE. First replacement was complete crap (buttons were horrible, center button didn't click) but my second replacement is a bit better. You can see it wasn't put together as well as a new one though, the keyboard is a TINY bit to the left so you can see the backlight coming out from the right and the volume up button kind of sucks. Disappointed in these refurbs.
well its been behaving itself today... so touch wood it continues! i read somewhere that somebody was experiencing something similar and it just went away after a while...
we'll see!
my spacebar button always stuck. very hard to press....any solution?
Damn. My FUZE's DPAD is starting to act up again! My current FUZE is a refurbished replacement for my original which had this same issue. Putting the phone to sleep and turning it back on fixes the issue for a minute or so, and then it starts again. It can go a couple days without doing this and it starts again. I think this is how my first one started, only sometimes acting up but eventually it did it all the time.
Looks like it might be time to call for another replacement! I hope my 3rd replacement FUZE (first replacement's DPAD was DOA) will last until the Touch Pro 2. This capacitive surface was such a huge mistake for HTC. But instead of adding normal buttons or a trackball, they completely remove the DPAD from the Touch Pro 2 . At least there is no cheap capacitive surface that will break.
For me, both FUZEs started acting up after 4 months of having them. I am surprised barely anyone else is having this issue as I have had it twice now.

About the screen (bottom part)

Okay so I've had the HTC Fuze for 3-4 days now and 1 thing that i noticed is in the screen, by the bottom (where the touchflo is) the screen is like "blinking".
It's hard to explain, but if you get closer to the screen you see like its moving and shaking but when you look at any other spot its not.
Is this normal or my device could have a problem?
Oh and sometimes when i use the keyboard and the screen rotates, the "right side" which is the bottom (keeps blinking) sometimes has the letters of the menu before i rotated the phone, so it has like letters with opacity there as if OVER the screen.
Any of you have this problem? Or is it just me?
What can I do? My device is still in warranty but its a really small problem, it just bothers me the screen like that.
Thank you.
PS. Ill post a video if you want to see more clearly.
not normal
I agree this is not normal. Reflash your ROM.
xlinkx said:
I agree this is not normal. Reflash your ROM.
Click to expand...
Click to collapse
I've never done this before. But i wanted to take all the A&T stuff of my phone and make it faster. What ROM would you recommend me?
There's other threads about this on these boards. It's a hardware issue with the Fuze, and yes, it is normal. I've gone through 4 Fuze's, all of them were sent back on warranty, because of this exact problem. I just seen a thread not too long ago about it and someone mentioned that it was a hardware problem but I really don't remember his/her explanation of it.
PryorDaniel said:
There's other threads about this on these boards. It's a hardware issue with the Fuze, and yes, it is normal. I've gone through 4 Fuze's, all of them were sent back on warranty, because of this exact problem. I just seen a thread not too long ago about it and someone mentioned that it was a hardware problem but I really don't remember his/her explanation of it.
Click to expand...
Click to collapse
Oh so should I send mines back or just keep it?
It doesn't bother me at all, i mean, i could live with it, but sometimes i think it would be better if it didnt do that.
It just happens when my device is hot. I mean, when you use WIFI the phone gets warmer and thats when the screen starts doing that, when i turn it off and let it rest it works fine again, and sometimes when i put it in standby mode and then back to normal it comes with the blinking thing and sometimes not.
Like I said, I've gone through 4 and still have the problem. My advice, either switch the TF3D look so it's not as noticable in portrait or just switch a totally new ROM with a new TF3D look. It's still going to happen but you'll notice it less. Even on this new Fuze it's still happening. I'm using EnergyROM Mercury right now, and while I still have the problem, it's nowhere near as obvious as before.
Another thing I've noticed that seems to help a bit from time to time is to turn off the screen and plug the charger in. Weird, but it fixes it sometimes. As you also noticed, it only happens when the device is hot. A prime time for it to happen is when you hang up a call.
PryorDaniel said:
Like I said, I've gone through 4 and still have the problem. My advice, either switch the TF3D look so it's not as noticable in portrait or just switch a totally new ROM with a new TF3D look. It's still going to happen but you'll notice it less. Even on this new Fuze it's still happening. I'm using EnergyROM Mercury right now, and while I still have the problem, it's nowhere near as obvious as before.
Another thing I've noticed that seems to help a bit from time to time is to turn off the screen and plug the charger in. Weird, but it fixes it sometimes. As you also noticed, it only happens when the device is hot. A prime time for it to happen is when you hang up a call.
Click to expand...
Click to collapse
Thanks a lot for this information!!
Ill just keep my device and live with it.
I'm flashing to a new room soon, ill see which one i'd like.
Thanks again.

Captivate's touch buttons activate on their own?

Hi all, I'm wondering if anybody else has seen or heard of an issue like this.
I just bought a captivate from a person on craigslist, everything seemed fine when I was there checking the phone out (sim worked, perfect condition, etc) but now that I've got it home and been using it for a day I've noticed that the bottom touch buttons sometimes click on their own. Meaning I don't need to even touch any part of the bottom button area and the buttons activate. As you can imagine this is pretty frustrating, when you're in an app and all of a sudden the home button activates and brings you out of the app. It usually seems like the home button is the most susceptible, and sometimes will go crazy and keep clicking itself for 10-20 times in a row.
So far I've found no rhyme or reason as to why it's doing this and haven't been successfully in getting it to stop. I'm curious if anybody else is having an issue like this, and if so what did they do? I'd probably just return it to an AT&T store for a new unit, but I'm worried about trying to return the phone as a defective unit as I wasn't the original purchaser.
Any suggestions or ideas?
When I went to up switch my phone at best buy they're was a brand new phone that they took out oh the box for me that continuously hit the home button. You could see the back light of the button rapidly turn on and off
Sent from my SAMSUNG-SGH-I897 using XDA App
I had this same problem on my first captivate, swapped it out and had the issue again except with the search button. Swapped it out again and finally got one without the problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Thanks all, so it seems like it may be not just my specific unit, which I guess is good.
Now I'm just nervous about attempting to return the phone to AT&T for a swap out as I'm not the original purchaser. Anybody have any problems when doing something like this?
Mine does this too (search button), but strangely only under very specific conditions.
You can try AT&T's warranty exchange service, but there's a 10000:1 chance of getting it exchanged in the store without the original purchase receipt.
So, those 10000:1 odds? Ya... didn't happen. I took it in tonight and I said I was having problems with my captivate having the buttons activate own their own and they seemed interested, then found out that I didn't buy it from the store and pretty much stopped all trouble shooting and said they couldn't cover it and referred me to a "AT&T device support center". So that'll be my next step, or trying the warranty exchange service, this is the first I've heard of it.
Also what specific conditions does your search button activate?
On launch day, my first Captivate did that right in the store, it took 30 minuets and letting both the guy who sold me the phone and even the store manager see the phone kept doing that. Took it home and tried to charge it *left it charging for 6 hours and never got more then 84% charged*, returned it because the home button went off 20 - 30x in less then a minuet.. Now the second one works perfectly but I have to be careful sometimes I hit the search button with my hand!
HTH,
Charlie
I had the same problem and was able to fix it by upgrading to JH3. See my post here: (remove spaces) h t t p://forum.xda-developers.com/showthread.php?t=767666
mine is doing this randomly and i have to phsysically hit the home button to make it stop. Anyone have any idea why this is happening? I don't remember seeing this when i had the case on but last few days i've been carrying it around without a case, it has gone crazy a few times
Spastic search button
I had the same problem with my search button. It only happened occasionally and didn't seem like a big deal. When it started happening more frequently, I went to the store and they pretty much dismissed it as my fault. Should have pushed it further, but it wasn't horrible yet. Finally got so bad I couldn't deal with it any more so went back to the store (not out of my 30day exchange) and they got on the phone with their warranty company and a new one is being sent out. I hope it doesn't have worse problems.

i9023 Touch screen lag/delay?

Just got my SNS yesterday and i got an issue, donno if it happens on others nexus s tho.. by the way this is the i9023 sclcd version.
The touch screen is responsive, but there's a little delay everytime i touch the screen, so like when i use the keyboard, and i press a character, the popup magnifying thing doesn't come out immediately, instead its delayed to like 0.2 seconds after i pressed a character..
Overall its just like a little bit delay everytime i touch the screen such as swiping home screens, its delayed to like 0.1 to 0.2 seconds which looks like awkward, especially when typing with the keyboard it makes the keyboard very inaccurate to type, and uncomfortable.
Anyone having this problem? I've rooted and flashed cm7 and the problem still exists..
i also have a i9023 with the same problems, typing is a mess compared with my last phone (Xperia X10) ... i hope that it is no hardware problem
No responiveness issues here. Maybe you should try a few factory resets before sending it back.
I think its a hardware problem because i've flashed cm7 and miui the problem still exists.
Anyone else having i9023 and does not have this issue? If most people don't have the issue i will request for an exchange for a new i9023, but if this issue is common on i9023 i might just exchange for an i9020.
But i've wiped all date and cache and dalvik, do i still need to try a factory reset?
jeffrey.chung.926 said:
But i've wiped all date and cache and dalvik, do i still need to try a factory reset?
Click to expand...
Click to collapse
I would suggest you do, it seems to fix a variety of issues if you're lucky. Backup your data and try it.
How come whenever i try to do a factory reset it goes into clorkwork and gives me an exclamation mark with the android guy?
No responsiveness issues here either.
Alright, i think i will just go ahead and get a new replacement.
Anyone having the issue? Because i bought it off ebay, so i requested for a replacement, but the seller dude from Hong Kong, saying that if they received the phone, tested and everything is working fine, they will charge me for 10% restock charge and AUD$20 shipping fees, and i checked the Australia Post Calculator, it needs AUD$19 to ship the phone back for a replacement, so i think its not really worth it.. Since i received the phone yesterday and from the moment i turned on the phone i found this touch delay thing, so it's kinda defective, and i think they should pay the fees for me to ship the phone back for replacement.
Anyways, is there a rom that i can flash to go back to "out of the box" rom and settings so i can send it back? Thanks.
See end of this post
http://forum.xda-developers.com/showpost.php?p=11380101&postcount=1
Thanks for that, is there anyone else having the touch delay issue? If you do please say so, because i am giving this post to the seller as a reference, thanks.
No delay on my i9023.
Sent from my Nexus S using Tapatalk
Thanks bro.
Just did a little test, in app drawer, swipe up/down hard til the end. When i swiped and released my finger, the delay before the whole app drawer moves is pretty obvious, it was like 0.3 seconds after i release my finger.
I think i should return and get a new one.
Nope. It shouln't be like that. I hadn't have any problems like this on my i9023. Or on i9020.
http://www.youtube.com/watch?v=JZuS-4swZmw
Take a look at 0:35 - 0:40, its almost identical on my nexus s.
It just feels sluggish.
ive got the same issue.. too much of a hassle to return the phone though
I'm also seeing this.
I've been using a nexus one for a year and last week I got a new nexus s (slcd, that is, i9023). I noticed the screen delay right away. Here's a video I just took, sorry for the out of focus thing, the camera I used has a fixed lens, but you can see the problem perfectly anyway. If you watch it frame by frame (i think you'd have to download it for that, youtube player is too simple) it is VERY clear.
http://www.youtube.com/watch?v=g_YsFhBZXPs
The phones have exactly the same settings and apps (google backup rocks) and both are stock, GRJ22. I can assure you both my fingers tap at the same time.
I also noticed the N1 picks up much shorter touches, with the Nexus S I have to keep my fingers longer for the taps to register.

[Q] Touchscreen Issues

I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
ttxcsabby said:
I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
Click to expand...
Click to collapse
I've never experienced any issues like this. Contact Nvidia Customer care.
This screen is very responsive!! Make sure you are all up to date with your ota and make sure you have a look in a settings / SHIELD POWER CONTROL/ OPTIMIZED
ttxcsabby said:
I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
Click to expand...
Click to collapse
I've had that many times during one single day. Had to literally reboot the thing 5 or 6 times that day. COMPLETELY NO RESPONSE FROM THE SCREEN, ONLY BUTTONS. Still have to clue what the deal was. Hasn't done it since, but the issue DOES exist. And yes, I bought from the very first batch, straight from Nvidia.
I've had this problem since day one. Also the tab crashes at random times and it getting ****ing annoying. Thinking of returning the thing. It's worse than useless. Turn the screen off and you can bet that i'll have to reboot to get the touchscreen working again.
Idk why this helped but it did. I switched from using philz touch recovery to cwm recovery...now screen works less than half the time I turn it back on. That's still better than never.
Sent from my SHIELD Tablet
I've never experienced this on Stock, Only on Pac-Man ROM and CM11. Either way it is very annoying.
This is a reaaallllllyy ghetto work around until the issue is solved, but the way I worked around it on CM11 is to have Tasker and Secure settings wake the device for a few seconds every 45 mins - 1 hour. Ever since I've had Tasker performing that task I've had no issues with the screen being unresponsive.
I have figured out how to fix the touchscreen issues. All you have to do is go under Settings>Apps>All Apps and find anything that ranges from Google Taiwanese or any Google foreign language app and disable it. There should be two of them. I haven't had any problems since I disabled them. :good:
I found something that has worked so far. I always use Nova launcher since it's my fav. I didn't think much of leaving the launcher that came with the rom. I went to titanium backup and froze the other launcher and it solved the touchscreen issue. This also fixed the app crashing problems most of the time. Still if I run more than two applications at the same time everything on the tab starts crashing. Seems to be a ram problem. I checked max backround processes and it's at "normal" which usually is fine. If anyone has a solution to the crash problem please let me know. Meanwhile i'll keep trying stuff.
Sent from my SHIELD Tablet
Same problem here... Funnily enough I just wanted to try a custom rom to see whether this issue will be fixed and a new official upgrade to 7.0 came up - https://shield.nvidia.com/support/shield-tablet-k1/release-notes/1
Will see whether ithe problem is gone.
There was a time when my screen became a bit unresponsive. Very random. Calibrating the touch sensor fixed it up. Its a bit hidden but you'll find it by going into Settings>About Tablet (device)>Click on Model Number 3 times>The calibrating settings will pop up hit Touch then hit Start. It'll do it's thing and reboot. Hopefully it helps.
2kool2Bcruel said:
There was a time when my screen became a bit unresponsive. Very random. Calibrating the touch sensor fixed it up. Its a bit hidden but you'll find it by going into Settings>About Tablet (device)>Click on Model Number 3 times>The calibrating settings will pop up hit Touch then hit Start. It'll do it's thing and reboot. Hopefully it helps.
Click to expand...
Click to collapse
I had a similar issue with touchpoints not working near the corners, calibration fixed things for me also. It's pretty quick and easy to do so I urge you to try that before doing a factory reset.
So far so good... Android N seems to fix the problem
Sent from my Pixel using Tapatalk

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