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[Q] Cannot download an app from Android Market!

Preface: Yes, I've read a bunch of the other threads on this forum about this problem, but I've tried all the advice I've seen and this *still* isn't working.
So, I bought the Widgetlocker Lockscreen app from Market, and paid for it on my credit card. In Market, in 'My apps', it lists Widgetlocker Lockscreen, with 'Purchased' next to it. All the other (free) apps I have successfully downloaded and installed are listed there with 'Installed' next to them.
When I touch Widgetlocker Lockscreen, I get the Personalization screen. I press the 'Purchased' button, then the 'OK' button. This should cause the app to be downloaded and installed. When I press it, a message flashes up saying 'Your item will be downloaded.' Quite soon, in the notifications area, I see a progress bar with the text 'WidgetLocker Lockscreen' below, but this progress bar quickly disappears, apparently without the download having taken place. Just before it disappears, I see the text 'Download unsuccessful' for a split second below the progress bar. The app doesn't appear to be installed and is still listed as 'Purchased' rather than 'Installed' in the 'My apps' section.
I can still install other apps OK; I tried installing some free ones and they install fine. I tried clearing Market's cache (the clear data button is greyed out). I tried unmounting/mounting the SD card. I tried rebooting the phone. This problem still occurs.
Anyone have any idea what else I could do? This is still running on the stock firmware; I haven't rooted it or anything.
UPDATE: I retried the download & install a few days later and... it just worked! Glad I didn't perform a factory reset!
The moral seems to be that sometimes, Android Market screws up on Google's end and they forbid you to download certain apps. This is sucky, but it's not going to be fixed by your doing anything on your phone.

Have you tried downloading it on 2G mode, 3G mode, and WiFi mode? Failing all three, try installing it using the Android Market website on your PC.

djsubtronic said:
Have you tried downloading it on 2G mode, 3G mode, and WiFi mode?
Click to expand...
Click to collapse
What do you mean by 2G mode, and how do I put the phone into 2G mode?
Failing all three, try installing it using the Android Market website on your PC.
Click to expand...
Click to collapse
Tried doing that too. It said it would be installed onto my phone but it wasn't.

jez9999 said:
What do you mean by 2G mode, and how do I put the phone into 2G mode?
Click to expand...
Click to collapse
Like GSM (E/G) and WCDMA (3G/H) and WiFi. Sometimes I find if a download doesn't work on 3G mode, I flip it over to GSM and it works, or WiFi etc. If not, since you just bought it, can you not refund the app and try from scratch?

How do you flip over to GSM?

jez9999 said:
How do you flip over to GSM?
Click to expand...
Click to collapse
Dial *#*#4636#*#*
Phone Information
scroll down and "Set preferred network type", "GSM only"

Heh... that just kills off any connection whatsoever.

Does nobody have any idea how to solve this (or at least diagnose why on Earth the download is failing?!) I'm going to withhold payment for this app on my credit card if Google don't sort it out.

Have you tried new market and/or factory reset?
Sent from my HTC Desire S using Tapatalk

I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!

jez9999 said:
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
Click to expand...
Click to collapse
Before any resets try this;
Go into settings, then manage applications, then find the Market app on the list. Open it, force stop it, then clear cache, then clear data.
Go back to the marketplace. You'll have to accept the terms and conditions again, but see if that helps.
Sent from my HTC Desire S using XDA Premium App

jez9999 said:
I don't understand what you mean by 'new market', and factory reset seems seriously drastic to fix this darn problem!
Click to expand...
Click to collapse
I'm guessing that you've re-started your device? EDIT: just re-read post #1
If advice from @wnp_79 above doesn't work...then
factory reset? - is unfortunately the next step as the Market is linked to your Google account which can only be removed and then re-added via a factory reset.

ben_pyett said:
I'm guessing that you've re-started your device? EDIT: just re-read post #1
If advice from @wnp_79 above doesn't work...then
factory reset? - is unfortunately the next step as the Market is linked to your Google account which can only be removed and then re-added via a factory reset.
Click to expand...
Click to collapse
Isn't there some log I can use to get more detailed info on why the download was unsuccessful? I can't believe they don't log it somewhere for more useful analysis!

jez9999 said:
Isn't there some log I can use to get more detailed info on why the download was unsuccessful? I can't believe they don't log it somewhere for more useful analysis!
Click to expand...
Click to collapse
there may well be but i don't know it...I'm afraid.
How about installing appbrain application and installing that and then try downloading the problem application through that...all though I suspect that it will use the same mechanism....but worth a try.

Google have come back to me and told me to do a factory reset as well. This is infuriating, and I really don't want to do it because of a bug in ONE application - Google Market. It's not like there's widespread filesystem corruption or something, which in my mind would justify a factory reset.
I did some more investigation and installed (successfully! other apps install successfully!) the 'aLogcat' app. This gave me quite a bit of useful debug info when I tried to install Widgetlocker Lockscreen. I have the output saved to my SD card and will paste here when I get home from work, but basically it's very similar to the output listed here:
http://www.google.com/support/forum/p/Android%20Market/thread?tid=0ffa4f4e6cedcfb8&hl=en
Seems like I'm not the only one having this problem. That was posted in 2010. Now seriously guys, are we still talking about a factory reset for a somewhat common bug in Android Market that has been known about for quite some time? I want to try and figure out what's going wrong here and FIX it instead. It looks like h ttps://android.clients.google.com/market/download/... is returning a 403 forbidden, which causes the main Android UI to display 'download unsuccessful'. Why is the download being forbidden?

Have you tried clearing market data yet?
Sent from my HTC Desire S using XDA Premium App

wnp_79 said:
Have you tried clearing market data yet?
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
For the Market app, the 'clear data' button is greyed out. It's always been greyed out whenever I've looked there.

jez9999 said:
For the Market app, the 'clear data' button is greyed out. It's always been greyed out whenever I've looked there.
Click to expand...
Click to collapse
try what @wnp_79 suggested in his original post, force close the application then you should be able to clear data and cache (at least that what I can do).

jez9999 said:
Preface: Yes, I've read a bunch of the other threads on this forum about this problem, but I've tried all the advice I've seen and this *still* isn't working.
So, I bought the Widgetlocker Lockscreen app from Market, and paid for it on my credit card. In Market, in 'My apps', it lists Widgetlocker Lockscreen, with 'Purchased' next to it. All the other (free) apps I have successfully downloaded and installed are listed there with 'Installed' next to them.
When I touch Widgetlocker Lockscreen, I get the Personalization screen. I press the 'Purchased' button, then the 'OK' button. This should cause the app to be downloaded and installed. When I press it, a message flashes up saying 'Your item will be downloaded.' Quite soon, in the notifications area, I see a progress bar with the text 'WidgetLocker Lockscreen' below, but this progress bar quickly disappears, apparently without the download having taken place. Just before it disappears, I see the text 'Download unsuccessful' for a split second below the progress bar. The app doesn't appear to be installed and is still listed as 'Purchased' rather than 'Installed' in the 'My apps' section.
I can still install other apps OK; I tried installing some free ones and they install fine. I tried clearing Market's cache (the clear data button is greyed out). I tried unmounting/mounting the SD card. I tried rebooting the phone. This problem still occurs.
Anyone have any idea what else I could do? This is still running on the stock firmware; I haven't rooted it or anything.
Click to expand...
Click to collapse
I think there's a problem market side so sit tight for now and don't fiddle. I also have a problem with an app (Titanium Back Up) refusing to update.

Try restart your phone. Maybe, that you have new market update waiting for installation.

"This is a lost phone" message intermittently

My Oneplus gets "This is a lost phone" message intermittently every day with my loud ringtone. It stops when I press the okay button. This is despite me having it in silent mode.
Since this happens only during my office hours, where I have to leave my phone silent always, I am unable to investigate it rather than just press the OK button and it disappears.
I have my device manager activated in the phone. Thought it was previously my Theftie app which was activated, which I deactivated but the message keeps coming on every day.
Any way how to stop this?

ram11 said:
My Oneplus gets "This is a lost phone" message intermittently every day with my loud ringtone. It stops when I press the okay button. This is despite me having it in silent mode.
Since this happens only during my office hours, where I have to leave my phone silent always, I am unable to investigate it rather than just press the OK button and it disappears.
I have my device manager activated in the phone. Thought it was previously my Theftie app which was activated, which I deactivated but the message keeps coming on every day.
Any way how to stop this?
Click to expand...
Click to collapse
Did you check the " device administrators " list ? Is anything listed in it ?

dayanandgp said:
Did you check the " device administrators " list ? Is anything listed in it ?
Click to expand...
Click to collapse
Device Administrators has Android Device Manager and CyanogenMod Account ticket. Nothing else.

ram11 said:
Device Administrators has Android Device Manager and CyanogenMod Account ticket. Nothing else.
Click to expand...
Click to collapse
just to rule out, can you remove both and see if you still get the message ? or have you already tried that ?

dayanandgp said:
just to rule out, can you remove both and see if you still get the message ? or have you already tried that ?
Click to expand...
Click to collapse
I have tried that as well to no success.

ram11 said:
I have tried that as well to no success.
Click to expand...
Click to collapse
next time as soon as the incident happens , can you check which wakelock was running ? Use wakelock detector app from google play.
It would be interesting which application is invoking this event !!

I did download wakelock detector but it says it needs root access since KitKat upgrade. Maybe will root it when time permits.
Meanwhile had another instance of the event, when I received a text from an number not in the Contacts. If I remember correctly, it happened yesterday as well when I received a text from a number not in Contacts list.
Really annoying that it happened during a meeting.

Where did you get your phone?

nneves said:
Where did you get your phone?
Click to expand...
Click to collapse
Got it in US, but I have now moved back to UK though.
Still have the same problem, but have figured out that it happens when I receive a text from a number not on my contacts list. Have not had a chance to root it though

Make a Backup and do a factory reset.
Send from OnePlus One using Tapatalk

Just throwing out ideas here, are your Locations turned on ? Maybe since it came from the US and you moved to the UK it "sees" that you are not in the US anymore and that is why it is doing this ?

Cholerabob said:
Just throwing out ideas here, are your Locations turned on ? Maybe since it came from the US and you moved to the UK it "sees" that you are not in the US anymore and that is why it is doing this ?
Click to expand...
Click to collapse
I do have the Location turned on most of the time. Even when I got it in US from oneplus directly, I have used my same UK sim there as well on roaming.
I have done a backup and reset and it sill happens!

Block the text number and uncheck the settings in device manager and change your gmail password. If it still works after a factory reset and make sure you do not restore your software. It sounds like what I do to my son when he does not pick up the phone I make it ring and I do it through device manager because I have his info...

Did you initially bought it from OnePlus, or did you buy it from another user?
Send from OnePlus One using Tapatalk

playya said:
Block the text number and uncheck the settings in device manager and change your gmail password. If it still works after a factory reset and make sure you do not restore your software. It sounds like what I do to my son when he does not pick up the phone I make it ring and I do it through device manager because I have his info...
Click to expand...
Click to collapse
How many text numbers can I block? SInce I am in sales, I get many calls and texts from numbers not in my contact list.
I have unchecked the settings in the device manager and deactivated it. Changed the gmail password a week ago as well, and the problem persists

Satras said:
Did you initially bought it from OnePlus, or did you buy it from another user?
Send from OnePlus One using Tapatalk
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Click to collapse
Bought it directly from OnePlus.

Did you try already deleting the CyanogenMod Account from the settings menu
Send from OnePlus One using Tapatalk

Satras said:
Did you try already deleting the CyanogenMod Account from the settings menu
Send from OnePlus One using Tapatalk
Click to expand...
Click to collapse
Yes, done all that is possible. Only thing remaining is rooting the phone (i dont want to unlock the bootloader for that thought)

You could try doing a Backup und then a factory reset.
Not sure if you already got a custom recovery
Send from OnePlus One using Tapatalk

ram11 said:
How many text numbers can I block? SInce I am in sales, I get many calls and texts from numbers not in my contact list.
I have unchecked the settings in the device manager and deactivated it. Changed the gmail password a week ago as well, and the problem persists
Click to expand...
Click to collapse
Quit sure you can block quite a few... If all of what we have suggested still does not work may I suggest you selling your phone and buying another one. Hey try putting sim card in another phone and see if that phone has the same result

[Q] Download Manager running and stalling... Gmail related?

Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached

Rolling back Gmail to original version has not helped.

It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.

erasat said:
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
Click to expand...
Click to collapse
Agree with everything you've said, but in gmail, i've auto download of attachments on wifi to OFF, and Images to "ASk before showing". Not sure there are any other settings I can access?
I have, for the time being, turned OFF notifications from the download app - this is obviously not idea if I really DID have an actual download of a large size or being stuck I have no way of monitoring it.
Open to any other suggestions / ideas

sephstyler said:
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Click to expand...
Click to collapse
Same happened to me (also have Z3 dual) but updating Gmail app seemed to fix this issue.

I have the dual sim z3. I originally had my active tmobile SIM in SIM slot 2 when I put it in SIM Slot 1 the problem went away. Rebooted and no more download manager in the background.

Major problems with Google Play

Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?

New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..

and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
Click to expand...
Click to collapse

I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.

Received an OTA update today that appears to have resolved the play store issue.

Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!

I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?

emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
Click to expand...
Click to collapse
Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!

Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.

Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html

ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
Click to expand...
Click to collapse
This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.

Overall Issues with S8+ i have.

First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Randomly getting really laggy with device.
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.

Is your device snapdragon version?
Sent from my SM-G955F using Tapatalk

emremutlu said:
First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Click to expand...
Click to collapse
I hate this, only choice is either install a new launcher or long press the icon and select "clear badge."
emremutlu said:
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Click to expand...
Click to collapse
Not sure, it hasn't happened on my phone sorry.
emremutlu said:
Randomly getting really laggy with device.
Click to expand...
Click to collapse
Not sure, it's something that generally happens with Samsung devices.
emremutlu said:
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Click to expand...
Click to collapse
Odd, I haven't seen that before.
emremutlu said:
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Click to expand...
Click to collapse
You tried everything, could be a hardware issue. As for the touchwiz update, it could be for a different version then yours. I wouldn't be worried if you don't see the update unless your seeing other people with the sane phone get the updates.
Sent from my SM-G955F using Tapatalk

None issue you mentioned I face it, by the way mine is Exynos edition.
Suggest Factory reset your phone, don't restore anything (this part is freaking important). Start as flash new phone setup.
As for Touchwiz, 6.1.02 is the latest version.

Snapdragon here, none of these issues are present on my device.

Exynos here. I did not facr these issues until last firmware update. After factory reset it was awsome for 1 week. Then again here my problems.

I highly suggest to return the phone to samsung and get a new one.. your phone seems to have a hardware issues.
I only have the common issues which is fingerprint sensor stops working sometimes. I never tried bluetooth so i can't confirm if i have any.
As many here also suggest that you should start fresh factory reset your phone and install your apps directly from the play store. If you had any problems with the playstore don't bather your self to fix the problem go directly to nearest samsung center and ask for an exchange unit.
Sent from my SM-G955F using Tapatalk

Snap dragon here and I have no clue what these problems are....thank goodness of course

Use Nova launcher. Problem solved.
Galaxy S8+ Black

clear cache from the boot menu. May help before you return it.