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[Q] Cracked back glass panel

Hello everyone,
I sat my phone on my bed and it slid off and landed on a plate. The back glass panel is cracked all over and has two spots of likely impact.
Luckily the camera, flash and front screen is perfectly fine so I'm hoping the cost to replace the single sheet of glass is low.
I know this is a recently released device but I was wondering if anyone has had this issue before and how much Sony charged to repair it out of warranty either on this model or a previous Z.
http://i.imgur.com/YfeTsqc.jpg
http://i.imgur.com/iBaB6QJ.jpg

Bansheleh said:
Hello everyone,
I sat my phone on my bed and it slid off and landed on a plate. The back glass panel is cracked all over and has two spots of likely impact.
Luckily the camera, flash and front screen is perfectly fine so I'm hoping the cost to replace the single sheet of glass is low.
I know this is a recently released device but I was wondering if anyone has had this issue before and how much Sony charged to repair it out of warranty either on this model or a previous Z.
http://i.imgur.com/YfeTsqc.jpg
http://i.imgur.com/iBaB6QJ.jpg
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You are probably better off doing it yourself or give it to a local shop as manufacturers generally have a higher turn around time. I believe I saw a back glass for $30-40, though not sure if it was of same standards.

You can buy the back glass from places like aliexpress (china) from £10-20 and I think they are on ebay too.
There are videos explaining how to replace them (for z2, but should be same for z3)
Waterproofing is probably not gauranteed.
https://www.youtube.com/watch?v=X3qqP58024Y

Really sorry to hear/see that, mate. From what I know - replacing it would be ridiculously simple - IF you can get a replacement. Might be worth to look in popular webstores selling parts. Also, try ifixit.com.
Sorry to be of little help but that's all I have right now.

Akiainavas said:
Really sorry to hear/see that, mate. From what I know - replacing it would be ridiculously simple - IF you can get a replacement. Might be worth to look in popular webstores selling parts. Also, try ifixit.com.
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You're right, it does look very simple to fix. The only issue I'd have with doing it myself would be are the parts they (witrigs.com) supply any good/official and would it not be water-resistant anymore.

I believe you need to use heat (for glue) to seperate the back glass. If you are worried just go to a local repair store. If you give it to Sony then you have time wasted in back and forth shipping and then processing. If you can live without your phone for a few weeks ship it to Sony. If you are lucky and have a Sony repair center nearby that would be better.

good to know I can do this myself

buda81 said:
good to know I can do this myself
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As @abhinav.tella suggested - heat does the trick.
I replaced battery in my Xperia Z with a hair dryer, a small suction pad I normally use to hang my towel and some glue that double acts as a sealant.
You simply heat the device up, and then use the suction pad to lift the glass - the glue should have melted by now - just be extra careful not to apply pressure on the cracked parts. Then scrape off the leftover glue from corners, when it cools down apply new one and put the glass panel inside - heat again, push it firmly and wait until it cools down again. ( some kits include glue that doesn't need to be heated up )
You can get all those for literally 20-30$. I'm sure you realize that, but it might be worth to mention that this will probably void your warranty.

Hey bro, I feel your pain it happen to me too.. I just updated my post.. There might be some information, that might help you.. You might want to check it out..
Sent from my D6616 using XDA Free mobile app

Rear Glass problems

Hi all!
Got a bit of a problem that's driving me insane!
Not having lick with my Z3's at the min, had one get smashed at the gym and a few weeks after I get my new one, my dad knocks it out of my hands and smashes the rear of the phone...
So, I have bought a new glass rear panel, only I have fitted two of these and they are both literally just fell off in less than a single day.
I have also bought the replacement from 2 different places.
latest one is from replacebase.
From what I can see, its because the actual rim that the glue sticks too on the phone is actually lower than some of the components in the phone itself!
Can anyone help me...
Am I missing something or what? is there suppose to be a separate layer that I may have pulled off when removing my old rear cover.

U need to buy a separate back cover adhesive. Did u buy it?

replacment parts will never be tough like original one.
Save your money and repair it at original sony center, it will cost more, but will last longer.
And be careful with phone. Good luck

Ricky_Skrzepa said:
U need to buy a separate back cover adhesive. Did u buy it?
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Is this what you mean??
http://pages.ebay.com/link/?nav=item.view&id=161515826281&alt=web
I have actually purchased that this time, so hopefully it's this that I needed haha
Got my new back glass and the linked adhesive above, but I'm pretty sure that's just the exact same glue that comes on the glass.
I know for a fact that if I fit this rear glass again, it wont stick for long.
The rim that the glue sticks too is lower than some internals which will just flex the glass up and off the rim.
This is getting annoying now! haha

Did the adhesive work? I bought similar ones for the front and back and they are not working... Perhaps I'm going to buy 3M double sided tape
Enviado desde mi Xperia

Broke Lens Cover

I'm super careful with my devices and I've never had one broke on me (since the AT&T Tilt) until now! I don't know how, but a small puncture broke my camera lens cover.
Anyway, I read that the S6 has the same lens cover, so I ordered one of those. Going to try to replace it tonight. *crosses fingers*
It seems this is a fairly common issue with Samsung phones, sadly. Anyone else have any experiences?

Any update on this? I also broke my Note 5 Camera lens cover and wondering if the S6 lens cover will fix

I tried taking the back off and it's a pain in the ass! I bought a kit (thin metal, suction cup, etc) and still no luck.
Going to try one more time tonight. If that doesn't work, I'm going to bring it to a repair shop and let them get it off, then try the fix.

jackburnt said:
I tried taking the back off and it's a pain in the ass! I bought a kit (thin metal, suction cup, etc) and still no luck.
Going to try one more time tonight. If that doesn't work, I'm going to bring it to a repair shop and let them get it off, then try the fix.
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Click to collapse
I imagine that would be a pain. Keep us updated, I'm sure this question will come up again.
Also check to see if it focuses and take clear shots. I know some lens cover were plastic and many people reported focusing issue.

Black spot on camera (SOLVED)

So I got my s7 and after a week I try to take a picture today but see a lil black spot on the back camera.. Camera glass is clean without any scratches.. Very weird.. It stays in the pictures and video after taken as well.. Anybody with the same issue or a fix?

If u zoom closely you'll see it

ffonegod said:
So I got my s7 and after a week I try to take a picture today but see a lil black spot on the back camera.. Camera glass is clean without any scratches.. Very weird.. It stays in the pictures and video after taken as well.. Anybody with the same issue or a fix?
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Looks like the lens has some dust on it, did you buy it from a retailer new or via eBay or Craigslist

InfamousPBJ said:
Looks like the lens has some dust on it, did you buy it from a retailer new or via eBay or Craigslist
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From a friend

So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk

ffonegod said:
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
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Glad it worked out

I bought it from offer up

ffonegod said:
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
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Buddy.. Can you detail it again the way, because I tried it on the phone I have not succeeded.
Pleaseee help me...

jupiussy said:
Buddy.. Can you detail it again the way, because I tried it on the phone I have not succeeded.
Pleaseee help me...
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Got absolutely the same spot in my daughter's phone. A technician proposed to replace the camera. After I've read above, maybe a cleaning only will work. We'll do it this week.

Ive got the same problem but about 5 specs. I've only had the phone for about 4 months. Ive replaced the rear camera lens glass but thats not got rid of it. The next step is to replace the camera module (£15 on ebay). But I'm worried i'll break the rear cover leading to more expense. It's a shame because its a good phone. None of my smart phones have lasted a year! Something always breaks. I had more joy with a g4 plus camera until my son threw it in the bath. I think Im going to sell this pbyone to someone more confident with repair and buy a Xiaomi from China.
---------- Post added at 02:31 PM ---------- Previous post was at 02:27 PM ----------
I should add that this is shocking quality. A supposedly water proof phone that on launch cost over £500 with the camera as a main selling point. A quick google search will tell you that this issue frequently occurs on s5, s6, s7 etc. I think Samsung are more happy to sell new phones than make phones that last longer than the launch of the next model.

james909 said:
Ive got the same problem but about 5 specs. I've only had the phone for about 4 months. Ive replaced the rear camera lens glass but thats not got rid of it. The next step is to replace the camera module (£15 on ebay). But I'm worried i'll break the rear cover leading to more expense. It's a shame because its a good phone. None of my smart phones have lasted a year! Something always breaks. I had more joy with a g4 plus camera until my son threw it in the bath. I think Im going to sell this pbyone to someone more confident with repair and buy a Xiaomi from China.
---------- Post added at 02:31 PM ---------- Previous post was at 02:27 PM ----------
I should add that this is shocking quality. A supposedly water proof phone that on launch cost over £500 with the camera as a main selling point. A quick google search will tell you that this issue frequently occurs on s5, s6, s7 etc. I think Samsung are more happy to sell new phones than make phones that last longer than the launch of the next model.
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If you can't keep a phone without breaking it, the problem is on your end.

Well this s7 has been looked after. Its had a couple or waist height drops but it has a griffin case.

Thanks a lot....
ffonegod said:
So it turns out I did some research and it seems it was some dust trapped on the lens cover inside.. Some how it got in with a waterproofed cased phone.. But the fix was actually tapping the phone on a hard surface a few times and the spot vanished.. Weird but it solved the problem.. Make sure u don't damage your phone tapping it and do it with a hard case at your own risk
Click to expand...
Click to collapse
Thanks a lot for the suggestion..i heard about it in some other blog and dint believe it until i saw it here on xda.... Surprisingly this happened with note 8.... And still surprising is the same solution..... Thanks again...

Tapping didn't work for me. I bought a new camera module off of AliExpress for $5. Paid a phone shop $5 to get the back off. Replaced the lens myself. The camera is perfect now. You must make sure the lens is exactly the same down to the colour of the flex and writing on it. The first two I got failed because they were different versions. Some ebay sellers use the wrong photo in their listings.

I had the same problem. Solved it perfectly by holding the phone 60 degrees on a flat surface with a little cloth on it and letting the phone face down drop on the surface. I dropped it face down because my front camera was affected. I had a screen protector and a case + cloth on the table so no damage what so ever. Just drop it. The dust will somehow move. I think this solution is better than digging into the lens and removing it. If the problem persists than take it to a service.

I tried that first and it didn't work. It cost me 10 bucks to replace the lens. Shops have a hot plate so they can remove the back cover easily. With the new lens my camera has far superior image quality. I think it was more than just a bit of dust that was wrong with it. The lens was damaged. Another issue can be the inside of the glass on the back cover gets dirty. Just replacing or cleaning that when the back cover is off made my pictures clearer and stopped the camera over exposing every shot.

Buddy, is it tape it on the camera phone or the whole phone?

Do you mean tap? You could try trapping or shaking the phone to move dust to the side but that didn't work for me. I replaced the camera lens and you should clean the inside of the protective glass on the back cover too.

A replacement for rear camera lens cover

Hi all
I have a few annoying scratches on my rear camera lens cover (whatever it is glass or plastic?). Can this part be replaced without having to replace the whole camera module?
I can't seem to find this part listed anywhere on aliexpress or ebay. Plenty of these are available but they look more like a cover to be put on top of the original rear camera.
https://www.aliexpress.com/item/Rea...Xperia-Z5-Compact-Z3-Compact/32847814960.html
https://www.aliexpress.com/item/Ori...act-Rear-Camera-Glass-Circle/32711790951.html
Or are they actually the replacement for the original cover? Please someone helps enlighten me
Thanks

Or is it actually part of the back cover? I can't quite make it out from all pictures I saw on the internet.
Will take the back cover off and see for myself tonight. In the meantime if anyone has anything to share, that'd be much appreciated too

xtkme said:
Or is it actually part of the back cover? I can't quite make it out from all pictures I saw on the internet.
Will take the back cover off and see for myself tonight. In the meantime if anyone has anything to share, that'd be much appreciated too
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You probably noticed already that it's part of the bacover. I replaced mine for the same reason, but I wouldn't expect it's waterproof anymore, so please don't drop it into the toilet

Original back cover.
https://www.aliexpress.com/item/Ori...eria-Z5-Compact-mini-E5803/1000005097077.html