Related
After I got my skyrocket, many of my friends and family also decided on the skyrocket Well, now it's up to me to make sure they're all in working order.
So one of my family members left her skyrocket in a bag of water for a while while she was at the beach, and it was completely unresponsive. I fully disassembled it (not my first time), dried out the majority of the water, then left the phone in rice for a few days. The good news is, the phone boots up and seems to work. The battery still works and it charges over USB.
The bad news is, the cellular radio does not work, IMEI comes up as unknown, bluetooth mac is "unavailable", front facing camera is also unresponsive. Really bad news: data/adb over usb does not register at all. A few more days in rice haven't helped.
The phone is completely stock. My first thought was that flashing a new radio might reset the cellular somehow, but not having cwm/odin makes that impossible. I can't seem to get the phone into download mode either because of the USB problem.
One thing that DOES work is the stock recovery. I can tell it to flash the official ATT ICS build, which contains a radio!
However when I try flashing it says.. "E: Short write of /tmp/sideload/package.zip (No space left on device) Installation aborted". Other zips "failed to verify whole-file signature"
Any ideas? My next step will be buying a used skyrocket with a cracked screen, and transplanting the working screen from this unit...
Tom
First off, please use the Q&A section for, you know, questions and answers. Don't create a new thread; I'm going to ask the mods to move this one instead.
Second, your issue is that the hardware radio is dead. The stock ROM only has a software radio included. To put it a different way, the stock ROM includes programming that tells the cell radio what to do. It can't fix the cell radio if it's broken, though. Unfortunately, based on the amount of damage you've got there, I'd say your phone is pretty much toast.
If you're completely stock, try to warranty it out. Just be up front with Sammy about what happened (because, in this instance, they will figure it out if you make up a story or play dumb), and the worst thing they can say is no. You might get a sympathetic rep who'll help you out. If they won't take it, you've already got your backup plan in the working SR.
T.J. Bender said:
First off, please use the Q&A section for, you know, questions and answers. Don't create a new thread; I'm going to ask the mods to move this one instead.
Second, your issue is that the hardware radio is dead. The stock ROM only has a software radio included. To put it a different way, the stock ROM includes programming that tells the cell radio what to do. It can't fix the cell radio if it's broken, though. Unfortunately, based on the amount of damage you've got there, I'd say your phone is pretty much toast.
If you're completely stock, try to warranty it out. Just be up front with Sammy about what happened (because, in this instance, they will figure it out if you make up a story or play dumb), and the worst thing they can say is no. You might get a sympathetic rep who'll help you out. If they won't take it, you've already got your backup plan in the working SR.
Click to expand...
Click to collapse
Meant to post this in Q&A, woops. Too many xda tabs open trying to figure this out. Sorry about that
I do know the difference between the hardware/software radios... My thought was that while the phone was turned on and submerged, the software radio could have become corrupt... A long shot perhaps
I'll try contacting samsung, but somehow I doubt they'll cover it. Sidenote, do you really think they have a more sophisticated way to check for water damage than the internal water-damage indicator sticker?
The question still stands though, if anyone is interested. Even without a cell radio, I'd like to be able to root it for other purposes
Thanks for the advice
Tom
dutchthomas said:
Meant to post this in Q&A, woops. Too many xda tabs open trying to figure this out. Sorry about that
I do know the difference between the hardware/software radios... My thought was that while the phone was turned on and submerged, the software radio could have become corrupt... A long shot perhaps
I'll try contacting samsung, but somehow I doubt they'll cover it. Sidenote, do you really think they have a more sophisticated way to check for water damage than the internal water-damage indicator sticker?
The question still stands though, if anyone is interested. Even without a cell radio, I'd like to be able to root it for other purposes
Thanks for the advice
Tom
Click to expand...
Click to collapse
Yeah, based on the amount of things going wrong, it's hardware. If the software radio was corrupt, it would be because the internal storage had been corrupted, and your phone likely would not boot.
And yes, they can find water damage beyond the sticker. They can see corrosion plain as day when they open it up and look at the internals.
You can root it without USB working. Is your wifi working? If so, download GooManager off the market, then follow the instructions in the TWRP thread to get TWRP on your phone. Download a custom ROM to your PC, then transfer it to your external SD using an adapter/card reader so you can place it on the card directly (instead of going through the USB port). Use TWRP to flash the pre-rooted ROM onto your phone and viola. Unless there's a pre-rooted stock out there (and I don't think there is for SR), a custom ROM is the only way I can think of to do it.
Be advised, though, that because of the amount of damage done to your phone's internals, there's a better-than-normal chance that something won't work and you'll brick. I'm not responsible for your decisions or for the brick if that happens.
Long story short, just get a replacement SR.
Same thing happened to my girls Atrix. She gave it a nice bath in Green Tea. After shutting it down and pulling it apart I gave it the rice treatment for 48 hours. Booted but returned a radio error. Her USB port was working so I was able to root it and install a few custom ROMs on it. No change. So I would bet you actually fried the chip. Call Sammi and get a quote to cover the repair which will be a new mobo. They pay shipping both ways and are usually pretty cheap.
hechoen said:
Same thing happened to my girls Atrix. She gave it a nice bath in Green Tea. After shutting it down and pulling it apart I gave it the rice treatment for 48 hours. Booted but returned a radio error. Her USB port was working so I was able to root it and install a few custom ROMs on it. No change. So I would bet you actually fried the chip. Call Sammi and get a quote to cover the repair which will be a new mobo. They pay shipping both ways and are usually pretty cheap.
Click to expand...
Click to collapse
Heh, this is my mother's phone actually. First she ripped the screen ribbon cable on a nokia E75. Then she smashed her Atrix's screen, tried to fix it herself with a new screen, and managed to rip part of a ribbon cable... so it no longer has a working touch digitizer. Now she left her skyrocket in a bag of water. The girlfriend managed to crack her skyrocket's screen, which I replaced... I've also had to fix 2x nokia N95's, an N97, and a bunch of water damaged dumb phones over the years...
FWIW, the skyrocket seems to have the best repairability / internal layout of any of the phones I've messed with
The cracked screen skyrockets on ebay seem to be going for more than I thought, so I'll be giving sammy a call for sure
Alright everyone, I've Googled my brains out (not in a dirty way) and haven't found any real resolution to the above issue. I've tried all the usual suspects; replacing the SIM Card, cleaning the SIM Card, adding tape to the back side of the card to ensure good contact, replacing SIM/MicroSD PCB Board, fresh Wipe of ROMs and Radios, etc. None of those things have had any real results except replacing the PCB-it seems to be less frequently occurring with the new SIM tray. Does anyone have any other ideas? I'm willing to try just about anything.
Thanks in advance.
mrfeuss said:
Alright everyone, I've Googled my brains out (not in a dirty way) and haven't found any real resolution to the above issue. I've tried all the usual suspects; replacing the SIM Card, cleaning the SIM Card, adding tape to the back side of the card to ensure good contact, replacing SIM/MicroSD PCB Board, fresh Wipe of ROMs and Radios, etc. None of those things have had any real results except replacing the PCB-it seems to be less frequently occurring with the new SIM tray. Does anyone have any other ideas? I'm willing to try just about anything.
Thanks in advance.
Click to expand...
Click to collapse
How often does this happen?
It only happens to me when I have to change the network mode. I've rarely seen it other except for maybe when my phone finds an LTE signal.
Otherwise, it could be the antennas. My mom once dropped her Samsung Focus and the antennas got screwed up.
Hangampalli said:
How often does this happen?
It only happens to me when I have to change the network mode. I've rarely seen it other except for maybe when my phone finds an LTE signal.
Otherwise, it could be the antennas. My mom once dropped her Samsung Focus and the antennas got screwed up.
Click to expand...
Click to collapse
Sometimes it'll happen through several reboots within a few minutes. It'll also happen when my phone is sitting, untouched, on my desk. There shouldn't be any network mode switching if my phone isn't moving.
mrfeuss said:
Sometimes it'll happen through several reboots within a few minutes. It'll also happen when my phone is sitting, untouched, on my desk. There shouldn't be any network mode switching if my phone isn't moving.
Click to expand...
Click to collapse
The only thing I can think of is to flash back to Stock AT&T software and see what happens. If you still have the same problem, it's most likely an antenna issue and you might be better off buying a new phone.
Time to return to stock and see what happens. Ugh, what an annoying issue.
EDIT: After returning to stock and installing TWRP I ran the stock UCMC1 software for a little while without incident. While I was setting up CM I got the dreaded "No SIM-Emergency Calls Only" message. I'm at a loss here. I guess it might just be time to start shopping for a new phone.
EDIT: I'm going to try running *SHUDDERS* stock Samsung/AT&T software for a few days to see if the problem persists. I'm pretty skeptical that this is a software issue, though, since I haven't seen too many people reporting this issue.
Good effort
Given all your efforts in eliminating various variables, I'm starting to believe Hangampalli is probably right and it might be a Hardware issue.
But it is a simple observation to stay on a solid stock ROM like the recent UCMC1 (original att version) for a couple of days and see what happens.
You remind me of myself with my Samsung Galaxy S (Captivate) random shutdowns last year. I chewed up all the threads at XDA back to back and tried anything, and it still did it ... but we all know when to quit.
Cheers to your efforts:good:
I727-UCMC1-CM10.1
Well after about 20 minutes into running the phone on UCMC1 Stock my phone came up with the same stupid error. I'm going to see if AT&T is willing to do anything for me since I just got this phone as a replacement in October. But if not, I guess I'll be phone shopping. :-/ Such a shame because I really love this phone and its community of users and devs.
mrfeuss said:
Well after about 20 minutes into running the phone on UCMC1 Stock my phone came up with the same stupid error. I'm going to see if AT&T is willing to do anything for me since I just got this phone as a replacement in October. But if not, I guess I'll be phone shopping. :-/ Such a shame because I really love this phone and its community of users and devs.
Click to expand...
Click to collapse
its the phone, is it still under warranty
I got the phone as a replacement from AT&T (bad headphone jack, last time) in about October. I'm going to try to see if they'll replace it for me. Fingers crossed.
Ya I have had this same problem. Changing ROMs fixed it for me though.
Sent from my SAMSUNG-SGH-I727 using xda premium
AT&T apparently warranties their replacement devices for 90 days or until the end of the original device's warranty, whichever is longer.
What does that mean for me? I'm boned. I guess I'm stuck with my iPhone until I buy a new phone. It's going to be hard leaving this great community of Developers and Users and shedding such a great device.
Humm... I wonder if I have the same problem, is there any tests you can do to see if it is the sim card tray or something like the attenna ? I seem to have service sometimes, not all the time.
Recently my S2 skyrocket turned off for no reason. I just wanted to check the time and it was off. 5 mins before was doing good and I was using it as always. Battery was 80% charged and in good conditions. Tried turning it on, it didn't. Pulled out the battery couple of times, didn't help. So when I went home I plugged the charger and tried with and without battery, no reaction at all. Tried to boot into recovery and download mode, nothing. Went to a local phone repairer and told me it was a problem about an internal part, something like ' memory chip' (don't know if I'm saying it right in english) He said it happens a lot with galaxy s2 and s3 phones.It would cost about 40$ to repair. I don't know if it's worth since the phone is too old now and not sure how much it'll resist or maybe this problem occurs again in no time. So I would appreciate if somebody knows anything, even a little might help me. Thanks.
Note: Phone was sim unlocked, using it in europe. No root, stock jellybean. (Done rooting and flashings before but it was all stock at the time)
Some time it happens if your motherboard is affected by VIRUS!!! In this situation you have no option rather than replacing it..
Sounds like hardware failure. Is it worth $40 to fix it? Up to you, although I would like to point out that the most modern replacements for the SR: the M8, S5 and G3, are all at least $200 through AT&T right now. The Rocket may not be worth fixing from a "what's the phone worth" point of view, but if you're not willing or able to dish out that much cash, the cost of repairing vs. upgrading might make repairing the older phone worthwhile.
T.J. Bender said:
Sounds like hardware failure. Is it worth $40 to fix it? Up to you, although I would like to point out that the most modern replacements for the SR: the M8, S5 and G3, are all at least $200 through AT&T right now. The Rocket may not be worth fixing from a "what's the phone worth" point of view, but if you're not willing or able to dish out that much cash, the cost of repairing vs. upgrading might make repairing the older phone worthwhile.
Click to expand...
Click to collapse
Well that's the problem. I don't feel like spending again for a new phone, the rocket was fairly good for my needs so I'm going with the repairing. It's a bit much for me but anyway I need the phone now. Kinda strange how a failure can happen like this and without a good reason, no signs of any problems at all.
$40 bucks is not bad, u could still sell afterwards for >$100
vincom said:
$40 bucks is not bad, u could still sell afterwards for >$100
Click to expand...
Click to collapse
Nobody would buy it in my contry Anyway they told me it can't be repaired. Sent it to 3 different places. They all told me it 'died' . Using a piece of crap now as my daily phone -.-"
Hey everyone,
recently my SC-02h (Jap Docomo version) hard-bricked and has no way to recover besides JTAG or motherboard replacement.
This made me think of an experiment.
Can you replace any motherboard (which includes all chips and the storage) with another.
I ordered the g935FD dual sim version with the Exynos chip, this compared to my QC single sim version which is currently bricked.
Hopefully within the next few days I'll receive the motherboard and start the replacement process (I will probable film it) to see if it works.
If so, anyone could replace their motherboard by a new one that is unlocked or has a different chipset.
Please discuss here if you're also interested in changing your own mobo with another.
Can't see why it won't work as the motherboard is what determines the model. Just make sure you order up a dual SIM tray too.
Motherboards from different chipsets *may* have different connections on how things wire up. I'm not saying they do, I'm just thinking out loud. I'd only buy a replacement motherboard from the same variant.
And good luck finding a new motherboard. At the price they sell for, you'd be better off buying a whole new phone.
Would like to see how this goes. Please record the process.
Sent from my SM-G935T using Tapatalk
lyriquidperfection said:
Can't see why it won't work as the motherboard is what determines the model. Just make sure you order up a dual SIM tray too.
Click to expand...
Click to collapse
Yea I ordered that one, although I thought the tray looks the same (bottom part), so until my new one arrives I'll use the older one.
the_scotsman said:
Motherboards from different chipsets *may* have different connections on how things wire up. I'm not saying they do, I'm just thinking out loud. I'd only buy a replacement motherboard from the same variant.
And good luck finding a new motherboard. At the price they sell for, you'd be better off buying a whole new phone.
Click to expand...
Click to collapse
I checked the connections and they are the same, the only thing that differs is the sim holder and the chipset.
Also a new phone (unlocked) costs at least 2,5times more (live in Japan).
dogredwing1 said:
Would like to see how this goes. Please record the process.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I'll record it on video as soon as it arrives, also the process of taking it out and replacing it completely. So if it ends up in failure you can all see it.
In what way is it bricked? The S7 is almost impossible to brick.
CuBz90 said:
In what way is it bricked? The S7 is almost impossible to brick.
Click to expand...
Click to collapse
Hmm I flashed a rom with TWRP, (lineage, but wrong build) after that I rebooted and the phone stopped responding completely.
So black screen, no led when charging, no response at all when pressing buttons.
Even disconnecting battery and reconnecting didn't work.
Also no recognition in windows when connected to USB
totalvamp said:
Hmm I flashed a rom with TWRP, (lineage, but wrong build) after that I rebooted and the phone stopped responding completely.
So black screen, no led when charging, no response at all when pressing buttons.
Even disconnecting battery and reconnecting didn't work.
Click to expand...
Click to collapse
Can't get to download mode?
CuBz90 said:
Can't get to download mode?
Click to expand...
Click to collapse
Well if I could I wouldn't be ordering a new MoBo
Even made a USB JIG
Another thing you might lose is waterproofness. I cracked my screen badly and instead of repairing it at a 3rd party shop, I sold it and got a new one. Coz it won't be waterproof anymore..
thedisturbedone said:
Another thing you might lose is waterproofness. I cracked my screen badly and instead of repairing it at a 3rd party shop, I sold it and got a new one. Coz it won't be waterproof anymore..
Click to expand...
Click to collapse
i should be fine, just get it glued back together properly.
besides i don't really care about it.
Unless the other components (camera, vibrator motor, various sensors, OLED Panel etc.) don't differ in the way they talk to the mainboard, I don't see why it shouldn't work. As others have said, I'd really love to see how it'll work out for you. So, thanks for sharing =)
Well it didn't work out, I put in the new motherboard but the phone didn't power on at all. There is also no led when trying to charge it. I'll be sending it back to the supplier and buy another version instead.
https://www.youtube.com/watch?v=jym2aNwRmkc
Made a video of the process and failure
totalvamp said:
https://www.youtube.com/watch?v=jym2aNwRmkc
Made a video of the process and failure
Click to expand...
Click to collapse
Was interesting to watch, however you only tried powering on twice and quit?
Connecting a charger had no effect?
Unless the board your received was dead to begin with.
totalvamp said:
https://www.youtube.com/watch?v=jym2aNwRmkc
Made a video of the process and failure
Click to expand...
Click to collapse
Can you share the link of where you bought the motherboard? It might be that you bought a blank motherboard. In that case you want it to be flashed with the correct IMEI and partition (table?). AFAIK the IMEI has to be that of your previous phone since you can't just "create" a new IMEI. Don't even want to get into the legal repercussions but here's a sneak peak; in some countries it's a criminal offence to alter an IMEI or even have tools to alter IMEI. Don't quote me on this and I'm asking the community to correct me. If the motherboard comes from a previously active device, it should have its own IMEI and none of what I said before matters.
Whatever, none of that necessarily explain why it didn't boot up. Have you tried charging and plugging it to a PC? If it isn't dead, your PC should at least detect A device.
murtaza02 said:
Was interesting to watch, however you only tried powering on twice and quit?
Connecting a charger had no effect?
Unless the board your received was dead to begin with.
Click to expand...
Click to collapse
Well I tried a few times after that and after letting it on a charger, still no response.
nitrous² said:
Can you share the link of where you bought the motherboard? It might be that you bought a blank motherboard. In that case you want it to be flashed with the correct IMEI and partition (table?). AFAIK the IMEI has to be that of your previous phone since you can't just "create" a new IMEI. Don't even want to get into the legal repercussions but here's a sneak peak; in some countries it's a criminal offence to alter an IMEI or even have tools to alter IMEI. Don't quote me on this and I'm asking the community to correct me. If the motherboard comes from a previously active device, it should have its own IMEI and none of what I said before matters.
Whatever, none of that necessarily explain why it didn't boot up. Have you tried charging and plugging it to a PC? If it isn't dead, your PC should at least detect A device.
Click to expand...
Click to collapse
http://www.ebay.com/itm/MAIN-MOTHER.../182310990269?ssPageName=ADME:X:RRNTB:NL:3160
It should be one with an IMEI how else can it be unlocked.
I tried plugging it in as well, but my PC doesn't recognise it at all.
I've ordered a different one this time, this motherboard was also slightly different from the one I had (2 cables instead of 3) so it might be incompatible.
I ordered this one now: https://www.aliexpress.com/snapshot/0.html?orderId=82116420384467&productId=32737224430
Did you end up having any luck with the second motherboard?
Or has anyone else attempted this before?
I'm looking to swap my qc chip for the exynos.
How was the operation??
Hello i'm interested to know how was the experiment becouse i wanna try almost the same thing, i have a s7 sm935fd and i wanna change the motherboard for a sm935f model. Please answer me!
I am also going to try swapping motherboards. How did yours work out?
Hi @totalvamp,
I am going to try swapping out a good motherboard from a banged up sprint G930P phone with a clean IMEI into a clean, whole, G930X demo model that I picked up cheap on Ebay.
The "X" demo phones work on WIFI only. I understand that the "X" motherboards are missing the cellular radios, which is why I am trying this swap -- it should be far easier and less costly than doing a full screen&LCD replacement, which requires tearing down the entire phone, and costs about $150. Hopefullly, I will just have to remove the back, the QI receiver and I think the camera, and I'll get access to the motherboard.
My hope is that all the rest of the parts are present -- we'll see how it goes.
I look forward to hearing from you.
Philip
I bought a Moto G Stylus 5G 2022 ( XT2215-4 ) to fix and sell.. I replaced the display and battery and went to test everything and it would pickup WIFI but no cell signal / data. The phone detects there's a sim card but it's like it just can't read it.
So I thought it could only be 1 of 2 issues.
1: A Antenna issue or 2: The sim reader on the logic Board is faulty.
I inspected the antennas that run from the Logic Board down to the Daughter Board and they both seem to be right and the connections snug.
// Side Question: Are there any other antennas hid out somewhere other than the two Black and white coaxial antennas that's in the back of the phone //
So I figured it must be the sim reader is faulty so I ordered a parts phone with the defects listed on the parts phone as broken display glass everything else is working..
So I swapped out the Logic Board and Daughter Board with the Antennas still attached. I go to test the phone and I still have the same dang issue with it detecting the SIM but not connecting..
I think it would be almost impossible for me to get 2 phones back to back from different people with the same exact problems..
Would anyone happen to have any ideas?
Thanks In Advance
Shawn77371 said:
I bought a Moto G Stylus 5G 2022 ( XT2215-4 ) to fix and sell.. I replaced the display and battery and went to test everything and it would pickup WIFI but no cell signal / data. The phone detects there's a sim card but it's like it just can't read it.
So I thought it could only be 1 of 2 issues.
1: A Antenna issue or 2: The sim reader on the logic Board is faulty.
I inspected the antennas that run from the Logic Board down to the Daughter Board and they both seem to be right and the connections snug.
// Side Question: Are there any other antennas hid out somewhere other than the two Black and white coaxial antennas that's in the back of the phone //
So I figured it must be the sim reader is faulty so I ordered a parts phone with the defects listed on the parts phone as broken display glass everything else is working..
So I swapped out the Logic Board and Daughter Board with the Antennas still attached. I go to test the phone and I still have the same dang issue with it detecting the SIM but not connecting..
I think it would be almost impossible for me to get 2 phones back to back from different people with the same exact problems..
Would anyone happen to have any ideas?
Thanks In Advance
Click to expand...
Click to collapse
Can you confirm that the device's IMEI is intact/uncorrupted?
Since you swapped the radio, you might need to flash a compatible modem.img in order to make a proper connection, especially if the device is from a different region than where the device is being used.
Both phones IMEI's showed clean when I did the PhoneCheck report before buying them.
Both phones are US models 1 came from California and the other Florida if I remember correctly.
Both are on the TMobile US network
I've never had a phone give me such a hard time at this point I think any profit to be made on this phone is gone so I'll probably just give it away to someone truly in need.
Pending I get it working right and I absolutely refuse to let a phone beat me lol
Droidriven said:
Can you confirm that the device's IMEI is intact/uncorrupted?
Since you swapped the radio, you might need to flash a compatible modem.img in order to make a proper connection, especially if the device is from a different region than where the device is being used.
Click to expand...
Click to collapse
Both phones IMEI's showed clean when I did the PhoneCheck report before buying them.
Both phones are US models 1 came from California and the other Florida if I remember correctly.
Both are on the TMobile US network
I've never had a phone give me such a hard time at this point I think any profit to be made on this phone is gone so I'll probably just give it away to someone truly in need.
Pending I get it working right and I absolutely refuse to let a phone beat me lol
Shawn77371 said:
Both phones IMEI's showed clean when I did the PhoneCheck report before buying them.
Both phones are US models 1 came from California and the other Florida if I remember correctly.
Both are on the TMobile US network
I've never had a phone give me such a hard time at this point I think any profit to be made on this phone is gone so I'll probably just give it away to someone truly in need.
Pending I get it working right and I absolutely refuse to let a phone beat me lol
Click to expand...
Click to collapse
I didn't ask if the IMEI were intact when you bought them, I asked if they are intact now after you've altered things.
Droidriven said:
I didn't ask if the IMEI were intact when you bought them, I asked if they are intact now after you've altered things.
Click to expand...
Click to collapse
Yes
Shawn77371 said:
Yes
Click to expand...
Click to collapse
Is the SIM activated and has the device been activated on the network?
You've changed out all the hardware and the issue still persists, this indicates that it is a software issue. Have you tried connecting it to Motorola's Rescue and Smart Assistant flashing software and letting it scan the device to find the correct firmware and then flash the firmware that it retrieves?
Well I can confirm you're 100% correct that it's a software issue..
But still very buggy. After I do a rescue with Motorola's Rescue and Smart Assistant it somewhat fixes the issue..
It will work like it should for about the first 5 minutes and then it will revert back to the original issue. It's kinda like it receives a signal to kick it offline or something..
So just to triple check I logged in to my PhoneCheck portal and pulled yet another IMEI report for the phone and everything came out clean and clear. So just to make sure PhoneCheck wasn't miss reporting I pulled a report with my IMEI Pro account and it pulled the same results as PhoneCheck did ( Free & Clear )
So then I thought it could be an update that gets installed during the setup process that is causing it to bug out like it is. So I tried it another time and this time I told it to not install updates on setup and killed the WiFi just to be sure it had no way to connect and install any updates during setup but no dise it still gives me the same buggy results..
I swear I've been buying, fixing and reselling phones and tablets now for 5yrs and have never had a device give me such an issue..
I think it's time to just wash my hands and sell this phone as a parts only phone and start putting my time and attention into a different device..
I have a OnePlus 10T that just needs a new ear speaker and I think it will make me more money than this phone after you factor in how much time I wasted trying to get this phone to work and the money spent on the 2nd parts phone to use the hardware out of it
Shawn77371 said:
Well I can confirm you're 100% correct that it's a software issue..
But still very buggy. After I do a rescue with Motorola's Rescue and Smart Assistant it somewhat fixes the issue..
It will work like it should for about the first 5 minutes and then it will revert back to the original issue. It's kinda like it receives a signal to kick it offline or something..
So just to triple check I logged in to my PhoneCheck portal and pulled yet another IMEI report for the phone and everything came out clean and clear. So just to make sure PhoneCheck wasn't miss reporting I pulled a report with my IMEI Pro account and it pulled the same results as PhoneCheck did ( Free & Clear )
So then I thought it could be an update that gets installed during the setup process that is causing it to bug out like it is. So I tried it another time and this time I told it to not install updates on setup and killed the WiFi just to be sure it had no way to connect and install any updates during setup but no dise it still gives me the same buggy results..
I swear I've been buying, fixing and reselling phones and tablets now for 5yrs and have never had a device give me such an issue..
I think it's time to just wash my hands and sell this phone as a parts only phone and start putting my time and attention into a different device..
I have a OnePlus 10T that just needs a new ear speaker and I think it will make me more money than this phone after you factor in how much time I wasted trying to get this phone to work and the money spent on the 2nd parts phone to use the hardware out of it
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Could the device possibly have been blacklisted before it was sold to you, either by being reported lost/stolen or due to the previous owner not paying their bill? Even with WiFi and mobile data off, it still communicates with the network on the cellular side of the radio, it could be registering on the cellular side then getting kicked off due to being blacklisted.
Droidriven said:
Could the device possibly have been blacklisted before it was sold to you, either by being reported lost/stolen or due to the previous owner not paying their bill? Even with WiFi and mobile data off, it still communicates with the network on the cellular side of the radio, it could be registering on the cellular side then getting kicked off due to being blacklisted.
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On the IMEI reports it shows clean under the general blacklist area.
Then under the carrier blacklist check it shows clean.
Also keep in mind that the original device has this issue of not connecting so I bought a parts phone from a different person so I could transfer all it's internals over and the issue still persist.
While it's very possible to get two phones back to back from different people to have the same issue I would think that it's very unlikely that it would happen.
I was reading on Motorola's website forums that with the 2021 model a lot of peoples phones just started doing the same thing out of the blue after the android 11 update..
However the 2022 model ships with android 12 so I'm pretty sure Motorola fixed that bug and has nothing to do with this devices issue..
Crazy is all I can say lol
Shawn77371 said:
On the IMEI reports it shows clean under the general blacklist area.
Then under the carrier blacklist check it shows clean.
Also keep in mind that the original device has this issue of not connecting so I bought a parts phone from a different person so I could transfer all it's internals over and the issue still persist.
While it's very possible to get two phones back to back from different people to have the same issue I would think that it's very unlikely that it would happen.
I was reading on Motorola's website forums that with the 2021 model a lot of peoples phones just started doing the same thing out of the blue after the android 11 update..
However the 2022 model ships with android 12 so I'm pretty sure Motorola fixed that bug and has nothing to do with this devices issue..
Crazy is all I can say lol
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This is one of those times when it is probably something obvious that neither of us would think should have anything to do with the issue or something so subtle and simple that it is being overlooked.
Droidriven said:
This is one of those times when it is probably something obvious that neither of us would think should have anything to do with the issue or something so subtle and simple that it is being overlooked.
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I agree 100%