Moto Hint problems - X 2014 Accessories

Has anyone successfully used the Moto Hint with the 2014 Moto X?
I have a 2014 VZW Moto X and just got my Moto Hint this past Tuesday. When I tap the talk button on the Hint or say my launch phrase, Moto Voice launches but doesn't pick up any of my commands.
Any help would be appreciated!
Thanks,
Mike

Turns out the Hint has a problem with the microphones, caveat emptor, I'm returning mine.

MIne works fine. Did you check Playstore to ensure you have latest version of Motovoice installed? Have to wait for beep after saying custom trigger phrase (or pushing button) prior to speaking.

Thanks gadgetg.
When I go to Play Store I see no option to update or uninstall, my moto voice version is 6.1.10.1, I'm not sure if that's the latest version or not.
I don't know if I have a defective unit or what, but no one can hear me unless I shout really loudly when using the Hint. In addition, both the phone and the Hint play music when I'm using Pandora...doesn't that sort of defeat the purpose of the Hint?

Mine streams pandora fine to Hint and no issues with Motovoice. Maybe A2DP didn't pair right?
I'd recommend following from user guide:
1. Put Hint in ear and it will connect to phone. Then press and hold MFB on Hint for 10 seconds (should hear an initial beep and after ~10 seconds two beeps). This will put you in settings menu. Press MFB after option 1 to reset device.
2. Once reset, replace Hint in case
3. In phone's setting menu, Remove Moto Hint from bluetooth menu
4. Open Motovoice and retrain phrase in a very quiet environment
5. Then remove Hint from case and repair to phone -- accept all queries. In bluetooth settings menu when you click on Moto Hint both the Phone Audio and Media Audio should be checked.
6. Press MFB and select Motovoice as default if asked.
7. Lastly, make sure the two microphones in Hint are pointing to your mouth and not your eyes when in your ear. You may have to have someone take a picture to make sure . I did this. You may have to consciously rotate the back of Hint up a bit so it sits right in ear. I noticed this in user guide. Still comfortable, but improves microphone response immensely.
If that doesn't work, sounds like something is wrong with the Hint as mine works great.

Thanks gadget. I reset the Hint before but I did not retrain the phrase. I'll try that and will report my findings.

gadget. Thanks again for your help. I can't believe it buy it was the positioning of the microphones, they have to follow a straight line to your mouth; any deviation and my device would not work.
Now the question is how to get the Hint talking to me. I asked it a math equation and it launched calculator, but didn't read off the answer. Is there a way I can get the phone/Hint to read off the responses to my queries?
Thanks again, you're a life saver!

Mike,
Try using the phrase "How tall is the Eiffel Tower". After google looks up answer it will tell you the response. If you aren't hearing anything during the response then turn up the volume on the phone WHILE IT IS PLAYING BACK the response "The Eiffel Tower is 986 feet tall" and you will hear it. Not all questions have an answer, but I know this one does so try it... Or "What's the weather in Miami..." is another good one.
Also, note that you can use your trigger phrase (or MFB) to activate Motovoice and then say "Talk to Me" and then all incoming texts will be read out to you through the hint for the time period it is active.
Check out more detailed review I came across tonight here: http://www.droid-life.com/2014/10/03/moto-hint-overview-and-tour/
Video: https://www.youtube.com/watch?v=Kv3ffevpNHw
Hope this is helpful

I had a similar problem. I called Moto. After the 4th call finally talked to someone who spoke English.....
Anyway... I had to reset my phone, not the hint to factory settings, and now it works as advertised and I love it. Do not love having to factory reset though

Well looks like I need to return mine . No one can hear me when I talk through my Hint, it's as if the first split seconds of my voice is cut off. The microphone positioning is correct and I'd rather not reset my phone for this. I'll stick with my old LG HBS700 as it can do virtually everything the Hint does, just not always listening.

I'm starting to think I'm going to return mine. It just seems no matter how hard I try, it just isn't consistent. Even when I check a thousand times to see if the microphone is aimed correctly.

I have no problems with calls or the call volume. My issue is with the volume while streaming is very low. It has to be over 50% to be able to hear and close to 100% if it's noisy. It also sounds a bit tinny but I'm guessing that's just because of how small the speaker is.

I paired the hint with my Moto X 2013 and no matter what I've tried it doesn's activate with 'OK Google Now'. If I press the hint I get a prompt to say a command but I thought this was supposed to listen all the time without intervention?

Marlon41 said:
I paired the hint with my Moto X 2013 and no matter what I've tried it doesn's activate with 'OK Google Now'. If I press the hint I get a prompt to say a command but I thought this was supposed to listen all the time without intervention?
Click to expand...
Click to collapse
On the actual Motorola support forums they're saying that always listening mode only works with 2014 phones right now. They say they hope to bring it to other models but have no time-line.

I got my hint today and it looks like it's going back tomorrow. I'd like to turn off most of the settings because I don't have a Motorola phone but it won't enter the settings mode by touch and hold for 8 - 10 seconds or anywhere around that.
Additionally, although in call volume is good, the streaming volume is far to low even with the phone cranked up to full volume and although my expectations for in call audio quality for the distant party were relatively low, it doesn't seem adequate to carry on much of a conversation.

I'm using hint with x 2013, is there a way to make all the prompts the same as moto voice? The hint prompts are very low compared to the moto voice prompts.

A quick blow on top mic fixed mine.

Anyone have experience with the version 2 Moto Hint? They're going for quite cheap right now and I'm hoping Motorola fixed all of the issues from the first gen.

I posted this over on the Motorola forums, but the general chatter around the Hint has gone pretty quiet on the internet which is a shame...
A US friend recently bought me a 2nd gen Moto Hint on his visit to the UK and I've got to say that the microphone
performance is really erratic. I did loads of testing and searching on the internet in case the problems were:
a) Related to the Nexus 5 I was using
b) Related to a faulty unit
c) Related to me not using the correct "gel" or positioning it in my ear correctly.
After a LOT of digging and reading the few reviews out there, I found that in quite a high proportion of the reviews I did eventually find, people mentioned about how others heard them; that people speaking into the Hint came across as quite faint and distant - exactly the problems I was getting.
A bit more digging and testing later, and I managed to eliminate both a) & b) from the equation... using a really crude test
involving a Bluetooth recorder app, I uncovered the following (Hope this helps!):
Option1.
Believe it or not, I can get consistent clear audio recorded - and subsequently call quality where others can hear me
very clearly if I... Take the Hint out of my ear and BLOW HARD into the front mic before quickly putting it back on!! I know it sounds crazy, but every time I do this, the Hint's mic works flawlessly for me (I should add, there is no debris or or anything else blocking the hole to actually be cleared and my ears are clean )
And this trick works whatever the orientation of the Hint in your ear is.. it can be positioned so the mic is level with your eyes, pointing a bit further down towards your mouth, whatever... this to me, completely dispells any previous info about rotational position in your ear being critical to mic's pick up (no consumer device suitable for everyday use should be that sensitive to position IMHO)
FYI, an audio engineer friend of mine thinks the sudden burst of white noise caused by blowing into the mic, might re-set the noise cancelling audio sampling start up processes but without pulling the thing apart and reverse engineering its code, they're at a complete loss to comprehensively explain why this should work..
FYI 2, The same audio engineer friend thinks the noise cancelling algorithms are broken in some way which is the root cause of the mic pick up being so poor out of the box, and could be fixed with a software update. They've got an older Moto Elite Sliver with Mics positioned no closer to the mouth than the Hint and the mic audio quality in comparison is damned good without having to resort to tricks..
Option 2. A bit more fiddly but also do-able, is to hold your hand up around your ear "Secret Service Agent/FBI Agent" style. Don't actually touch the hint, just have a couple of fingers brushing against the top of your ear with your palm and wrist towards your mouth to help channel the audio from your mouth into the Hint's mic. YMMV and in someways, having to do this to get enough audio to the mic kinda defeats the purpose of having such a small Bluetooth earpiece - may as well hold your phone up to your ear instead!
Anyway, I hope my findings help someone who's had problems, might've left it in a drawer etc.

denenatse said:
A quick blow on top mic fixed mine.
Click to expand...
Click to collapse
LoL, actually missed your post. Can you confirm if you also have to do a quick blow on the mics regularly/semi regularly, to ensure voice pick up?

Related

catching the handsfree kit button

You know, that button on the microphone bit of your handsfree kit?
It'll end a call in progress, and answer a ringing call. Handy.
Now, could an app catch it so it could be mapped to some function permanently, like any other button?
I think it'd make a neat skip or maybe pause button for media player apps.
App has already been released for this. Search harder.
V
My search-fu is clearly weak.
I just trawled this board, to no avail. Google also.
Care to give me a hint?
Just to be clear, it's not a bluetooth handsfree, and it only has one button, not a green and a red one (I gather they can be picked up by any old button mapper that will handle the phone's own red/green buttons).
Hate to have to bump this, but it's really bugging me and I still can't find this app of which you speak.
Help a kid out?
My apologies, I sound like such a biotch further up. Must have been having my "woman's troubles". >JOKE!<
http://forum.xda-developers.com/vie...ostdays=0&postorder=asc&highlight=basic+voice
V
PS I can never find that thread myself, despite it being pretty much the only solution to the problem, thus far.

static clicking noise

does anyone have any static clicking noise? for example b4 some sort of sound comes on u hear a little static click from phone, or right when about to call, u click call and a clicking static noise clicks once or twice then calls? everything runs perfect, but this noise annoys me so much? is there a fix for this or do i need something?
no idea what you are talking about :/ if you add ROM, device (Fuze, sprint touch pro, Touch pro Europe,etc.) and Radio (stock or not)
I'm guessing it's a radio problem but that's just my minor educated guess. Also when does this happen? phone call, sms, before ALL sounds?
i've tried many different radios same problem, usually occurs right b4 sounds occur, say i click on a contact ill hear this static click and etc
Not sure what you're asking, so please clarify. Also this doesn't belong in the rom development forum. I'm moving to the raphael general forum.
for example, when sounds are coming out right b4 they do, a static clicking sounds comes out of speaker. for example, i press call, right b4 the call starts i hear click then it begins dialing. the voice and talking is flawless but that clicking noise is just annoying me
I get the same sound on my Fuze. it is very annoying. I hear it before most sounds and if I enable event sounds I hear it on almost every screen touch. It sounds to me like the speaker is being "powered up" in some way. I think that it is also a cause of battery drain. Since I turned off the event sounds the battery lasts much longer.
One other thing that I noticed is that back of my device near the speaker would get hot when I heard this sound a lot.
I am using NATF 2.3 ROM but it happened with 2.2 also. I have not changed the radio.
IF anyone has any advice I would appreciate it, as the first posted stated, it is annoying.
cj
I had similar issues with my phone a while ago. I took it back to the ATT store and they said not to worry about it, unless it got worse. I've since completely reset my phone and started from scratch and it doesn't do it any more. I used to get it alot with opening and closing the keyboard, but also with screen touches too. But, knock on wood, it's not happened since I reset my phone.
yes, chris thats exactly it... let me try event sounds and see if i have same issue there.
cant remember but i dont think i had it in romeos 1.4 and difinately did not have it when i first started flashing or the stock rom that came with it... not sure if its something now in these new roms. i just dont want to flash my phone right now bc i have it set up the perfect way for me, as its fast. responsive..... but if its last resort i will go back to romeos 1.4 to experiment it out
bumping this thread to try and get some further assistace
bumping this thread to try and get further assiastance
ahjdmarchi said:
does anyone have any static clicking noise? for example b4 some sort of sound comes on u hear a little static click from phone, or right when about to call, u click call and a clicking static noise clicks once or twice then calls? everything runs perfect, but this noise annoys me so much? is there a fix for this or do i need something?
Click to expand...
Click to collapse
I've been hearing this sort of noise myself, and I have the AT&T stock Rom on my Fuze. I hope it's not another bug with the phone, for I can not return mine (past 30 days & phone return limit). It's not that bad so I ignore it. I only hear it before it rings, not during my calls so it's ok.
Please go to Start, Settings, Personal, Sounds and Notifications and disable screen taps!
karloe said:
Please go to Start, Settings, Personal, Sounds and Notifications and disable screen taps!
Click to expand...
Click to collapse
lol its a little more complex than that.... it seems like the speaker has to turn on or sumtin, its weird. like states in a previous comment, its right b4 any sound occurs, but during calls etc it is perfect.
Yep, I had that noise on both my original and replacement Fuze's.
Sounds like GSM buzz on the speaker - like when you have your phone next to a T.V. and you get a call or text.
I had this noise on the first fuze I got, 2nd and 3rd did not have it.
It sounds to me like the sound chip is in 'deep sleep' mode, and when the wake event is triggered, some voltage is getting passed on to the speaker, hence the short 'click' noise, which only occurs at the start of audio streams (the sound chip goes back into sleep mode shortly after playing the sound, which is why you again hear a click later)
If you don't hear any clicking in a steady stream of sound (like playing an mp3) this is pretty likely to be the cause.
is there any fix for this or anything we can do to avoid the clicking? its just an annoying sound even though im starting to get sued to it still frustrating lol
Fix Please?!?1
yes i need a fix please this is annoying... i might go back to the g1 if i cant find a fix
i think i have narrowed the problem down, im going to reflash my phone and will post an update in the next 20-30 minutes
Any updates on this? I get it constantly (before calls and other alerts, just before playing a song, when playing Teeter...)
Has done it on the original 3 (au) firmware, the 2nd update of the 3 (au) firmware, Elite RC2 and ROMeOS 1.5x and 1.7x.
Never gone away
UPDATE:
if u are having this issue, please call your cell phone company, and ask for a trade... its a sign of speaker going bad... i got new one and problem is fixed.

Fix for headphone problems.

This is a cross post from the thread I found on reddit, I take no credit for this find.
The problem for this person was "I purchased some Beyedynamic DT990 Pros (low impedance ersion; 32ohm) and there is some issue with the jack. It seems to trigger the button of me pressing the microphone button, with minimal movement. It either brings up voice command or just pauses the music, even if I just turn off the screen. If I try to increase the volume it also brings up the voice command sometimes.
Just moving the phone slowly causes the music to stop (if it doesnt already when turning the screen off.
Anyone have any solutions to this? These are good headphones, they work with my pc perfectly. I will test with my ipod aswell.
I was thinking of getting a female to male jack just to see if a different connector works. But these are audiophile headphones so the quality isn't really questionable."
and the solution was
"Download the app SoundAbout. It lets you force your phone to detect the headphones correctly. My G3 was doing the exact same thing and ever since I downloaded SoundAbout around a week or so ago everything has been working fine." "What I do is put the headphones into the jack, but not all the way until it clicks in. Just put it in enough to where the phone senses them. If the phone senses them as a headset, remove the headphones (not necessary to take them completely out, just off of the sensor inside the headphone jack) and try again. Once it detects them as regular headphones you can click them in like normal."
Sorry for the poor formatting, and unable to link the reddit thread because my account lacks posts but I found this extremely helpful and hope everyone with this issue does too.
Credit goes to tmfrosch9
Thread is LG G3 can't deal with proper headphones-
Thanks man this solution was a breath of fresh air! Only issue is I still get pops between songs, if you don't can you please tell me which settings you're using? One more thing, you'd help alot of people if you were to share it in the non-AT&T LG G3 sub-forum... Specifically, this thread http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719. If you could post there or make a new thread that would be amazing... Thanks again man.
Batryoperatedboy said:
Thanks man this solution was a breath of fresh air! Only issue is I still get pops between songs, if you don't can you please tell me which settings you're using? One more thing, you'd help alot of people if you were to share it in the non-AT&T LG G3 sub-forum... Specifically, this thread http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719. If you could post there or make a new thread that would be amazing... Thanks again man.
Click to expand...
Click to collapse
The settings I use is the default ones, but I heard setting Media Audio to "Wired Speakers" fixes the issue too, however it disables you from playing music out of your phone speakers so what I do is. Set Media Audio on "Let App Decide" then created a widget on my homescreen for SoundAbout and just toggle it on before I plug in headphones.
Hopefully LG will fix it sooner or later. Kinda lame to have to use an extra app for something that should just work. That's why those apple guys make fun of us android guys. Thanks for the tip.

[Q] How to diagnose HW sound issue?

I have an xt1033 16GB Dual SIM Moto G. One day, it suddenly starting making strange high pitch noises (while on stand by).
Pressing volume up/down to get the phone to make the confirmation sounds sometime helped, or sometimes the issue disappeared after a restart.
However, in a few days, it got more and more often. The phone would either make high pitch noises or not make any sound at all.
Nothing related to sound worked any more.
So not even the camera, or watching a video on youtube or recorded by the camera. (This video cannot be played).
Of course calling also doesn't work.
I am wondering if maybe there will be some driver errors in the log ? But I don't know how to see the log.
What I tried so far:
- changed to a different ROM and/or resetted to factory defaults to eliminate any software issues.
- changed the 2 speakers
- removed the top right screw (this helped a lot, sometimes pressing and depressing that area made the phone to work). This last step seems to indicate the issue is related to something being loose, a cold contact somewhere on the motherboard. I inspected the motherboard but can't see a lot since the various chips are covered with metal.
Maybe the audio chip has a problem?
Any ideas? If I remove the screws now, play with the phone a bit and put it back except the top right screw it will probably work again for a few hours or days.
But maybe when the issue comes back, something is recorded in the log, like on a PC when you remove a hardware device?
Thank you!

Semi-Perm fix (no patch) for random sound change from clear to muffled/bass and back.

Thanks to @cstark27 for the Magisk Mod, and @S8rooted&tooted for troubleshooting a non-patch fix.
So there's an issue with our phones that makes the sound either sound clear, muffled (some call it bass heavy), and then it changes back and forth seemingly randomly. There are three things you can try without using the Magisk Mod, and all three seem to work with one that I personally found to work the best.
1. If you're playing YouTube videos you can pause/play the video. This seems to change the sound either way depending on how it sounds before pausing.
2. Raise volume to 100%, and then back down to where you want it. This seems to be consistent to have the sound be clear without the muffled bass sound.
3. (This is the best for me) Turn off any equalizers any apps have, and only have Google Play Music's equalizer on, and set to Normal without Bass boost or Surround sound on (as in the screenshot). There is a chance something starts the randomness again, and I found the best solution is to reboot, and then it will be good again for a good while (hence the title "Semi-Perm").
I've been using number 3 testing it in all apps I can think of that has sound/music from games to YouTube to simple apps that just make a click (even clicks can be different when the sound changes overall). I have yet to hear any sound change to muffled/bass, and even the top and bottom speakers seem even again. Pausing/playing, raising sound to 100% then back down, the sound is consistently clear.
Here's two links to the other thread with the Magisk Mod, so you can try either of these three methods, or try the Magisk Mod. Hopefully Google will sort it out when they release next months update/fixes.
https://forum.xda-developers.com/pi...agisk-mod-pixel-3-xl-muffled-speaker-t3911970
https://forum.xda-developers.com/showpost.php?p=79294970&postcount=15
PS - Another great step to take is to submit feedback through your phone if you have this issue. I've done it myself, so if Google keeps getting feedback, hopefully they will take quicker action.
I think I found the main trigger. It may be known already, but I just put the pieces together. Since if the sound gets muffled, and turning the volume to 100% then back down via the physical volume buttons, and the sound gets clear again, I decided to test how long the volume stays clear after a reboot since a reboot always seemed to produce clear sounds every time. It seems to be steady clear through all apps, videos, and sounds as long as I don't touch the physical volume buttons. The moment I change the volume via the physical buttons my sound starts acting up. Say I'm in an app, and I want to change the media volume. Well if I use the physical buttons of course the volume changes, but like I said the sound suddenly becomes unstable, and I notice the change from clear to muffled soon after, but if I use the volume sliders through the settings section I never have an issue. I did it a couple of times, and it's been very consistent, so now I just use a shortcut on my homescreen to adjust the volumes, and never touch the physical keys. For those having this issue please report back if you try these methods, so hopefully Google can patch it sooner rather than later.
https://support.google.com/pixelphone/thread/3551881
Found another trigger. All was fine for over a day without touching the physical volume buttons, and then I received a call. Took the call (didn't touch volume), and once the call was complete the next app I opened had he muffled sound. Same app I used tens of times since last rebooting. Rebooted again, and all is good again.
So far: Physical volume buttons, and voice calls are two triggers.
bobbyphoenix said:
https://support.google.com/pixelphone/thread/3551881
.
Click to expand...
Click to collapse
I've been keeping my eye on this thread, and came across a poster who said they "fixed" the issue by uninstalling the Phone app updates, and then reinstalling it. I've tried so many things that I almost gave up, but for three days now I haven't had the issue even after several calls. I haven't rebooted yet, so I don't know if it will stay "fixed" (I'm using quotes since I don't really know if it truly is fixed for good). The funny thing is I went to say thank you to the poster, but their post somehow is now gone. I don't know if they removed it, or a mod did, but the "fix" seems to work.
bobbyphoenix said:
I've been keeping my eye on this thread, and came across a poster who said they "fixed" the issue by uninstalling the Phone app updates, and then reinstalling it. I've tried so many things that I almost gave up, but for three days now I haven't had the issue even after several calls. I haven't rebooted yet, so I don't know if it will stay "fixed" (I'm using quotes since I don't really know if it truly is fixed for good). The funny thing is I went to say thank you to the poster, but their post somehow is now gone. I don't know if they removed it, or a mod did, but the "fix" seems to work.
Click to expand...
Click to collapse
Well this worked for several day, but I was watching YouTube, and had a phone call come in, and the issue came back. Retrying the "fix" didn't seem to work again. I deleted updates from Phone and YouTube, but I still get the issue. The only reliable temp fix is to reboot, and it seems good until a call comes in. Luckily I don't have that many calls, so sometimes I can go a day or so with good sound all around.
On a positive note I tweeted at Made by Google about this, and they replied saying that's not what they want users to have, and to DM them, so hopefully it will lead to a real fix by Google.
I think the random sound change isnt a bug, its automatic presets based on what type of sound it is, like sound for phone, sound notifications, different types of music etc etc.
boe323 said:
I think the random sound change isnt a bug, its automatic presets based on what type of sound it is, like sound for phone, sound notifications, different types of music etc etc.
Click to expand...
Click to collapse
Right, but there is a bug because the phone will apply the Phone app sound/bass to YouTube, but if you pause/play it, or turn the volume up to 100%, and then back down, the bass goes away. I agree with having presets, but they shouldn't mix/match when they feel like.
Since Google doesn't seem to care about this phone, or this issue, or their customers who bought it, as they haven't even bothered to acknowledge that it is happening I've trying all kinds of things, and keeping track of when it happens most. The latest "fix" that seems to be consistent is keep the in-call volume at 100%. Usually I keep it one notch down, but I was on a call two days ago, and had to turn up the sound to 100%. I forgot to turn it back down after the call, but ever since I haven't had the issue where the sound randomly changes from clear to muffled/bass. I've had sever calls since, and all is still good. I know when none of the volume controls are at 100%, and you get the issue, you can "fix" it by turning the regular volume to 100%, and then back down. So my theory is since the call volume is always at 100%, it is keeping the sound switching at bay.
I still can't believe after more than six months Google treats their customers so badly after paying $1000 (I did since I pre-ordered it). "Here buy our over priced phone now that will soon be half the cost, and then don't expect fixes for issues." Thanks Google.
bobbyphoenix said:
Right, but there is a bug because the phone will apply the Phone app sound/bass to YouTube, but if you pause/play it, or turn the volume up to 100%, and then back down, the bass goes away. I agree with having presets, but they shouldn't mix/match when they feel like.
Click to expand...
Click to collapse
I see what you mean, kind of gets tangled up in itself as it doesnt switch fast enough between the presets, when i get notification after notification really fast the phone the phone gets confused.
Its defo googles ai, i remember this bug from way back.

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