play store "no connection" error - General Questions and Answers

Every now and then my play store doesn't work although everything else is working. What is the reason for this. It will say no connection I press retry over and over with no result. Also when I connect to WiFi it also sometimes doesn't work? Please help! [emoji29]

AndroidGangster said:
Every now and then my play store doesn't work although everything else is working. What is the reason for this. It will say no connection I press retry over and over with no result. Also when I connect to WiFi it also sometimes doesn't work? Please help! [emoji29]
Click to expand...
Click to collapse
I have problem same with you. Maybe you can try to clear playstore cache and data, it's work for me.

But it's still happens every now and then I need a permanent fix

AndroidGangster said:
But it's still happens every now and then I need a permanent fix
Click to expand...
Click to collapse
It happens to me too occasionally, over different phones, roms/stock firmwares and even internet sources...I thought that's just how the Play Store is and there's no fix to it...
You can try some solutions on the internet though and maybe one of them works for you, such as:
1 - deleting the cache as suggested by lietsen already
2 - check your phone's date and time settings
3 - delete your hosts file
4 - other fixes as suggested here: http://forum.xda-developers.com/galaxy-s3/help/play-store-problem-connection-how-to-fix-t2200442

Related

[Q] unable to download from google play store when on 3g

hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Open the Google Play Store. On the top right corner you have a menu, go into settings and deselect the update over wifi only option.
P_
did you fix it? im having the same problem here and i dont know how to fix it... already deleted all of the play store data, still nothing...
does it say it is downloading and the progress bar keeps going but no percentage? I've had this too. just reboot once and open up play store, it should resume automatically.
yeah, also uncheck wi-fi only.
Unable to update/download from Google Play/Market
Hi Guys,
I too have been having this problem from the past month.
It works fine on a WiFi connection, but not on data.
I have tried every remedy I cud find, but no joy
1: Clear data/cache method
2: Uninstall/Reboot method
3: Sign in/out method
4: Tried a different Sim card
5: Tried a different g mail account
6: Rollback to Android Market
7: Factory reset
8: Conferred with the service provider (Vodafone)
9: Got the tab updated at an authorized Samsung center.
10: Google Play support (They suck)
I don't think there is anything I haven't tried.
Downloads on the browser work fine, Its just Google play that's acting up.
The status just gets stuck on 'Downloading' and then stops with error 495.
If anyone has had a breakthrough with a fix apart from the ones listed above...please share.
Thank you.
Use search. Plenty of topics on error 495, no need for another.
anyone had any luck..
I too am facing the same problem.. not able to download anything via 3G but working fine on Wifi.
Let me know if anyone was successful.
I never had a problem with 3G on Play Store, in fact I prefer it rather than Wi-Fi.
Try updating your Play Store to the latest one.
Check your mobile settings. Your APNs and all.
Can't really tell a solution because I haven't experience it at all. I'm just here to say that it works great on mine. Even from a fresh clear data on the application(No settings or whatsoever in Play Store options applied).
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
sumitshah said:
hi all,
I have samsung p6200 samsung tab.
I am unable to download any app when i am on 3g from playstore. Although downloading works perfect when on wifi.
I have tried the clearing cache fix but doesn work.
Thanks and regards
S shah
Click to expand...
Click to collapse
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Dvdm, what ROM you running on your Mk tow tab?
Sent from my SPH-D710 using xda app-developers app
Fix for MTN users
DanieVDM said:
I'm having the same problem with my N800 Note tablet. Sees the apps in Play Store but the download progress bar jut says downloading with no progress. Download over WiFi only has been disabled.
Click to expand...
Click to collapse
Check the eee Pad Transformer Q&A threads for error (495). Mcdeep from Pretoria had a fix. (I'd post the link but I'm too itty-bitty on this forum atm. )
Mcdeep said:
I finally managed to solve the problem. Just follow these steps, but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too. Let me know.
Click to expand...
Click to collapse
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanks Bivas... Problem solved after enabling background data for "Media" process!!
Omg it worked for me too! Thanks alot . I was just about to yell at my carrier
play store downloading issue in mobile data
Hi friends
Nothing will work like clear cache,data,force stope ,uninstall updates.i tried all steps available in internet...nothing solved the issue..i could download all aaps in wifi but not in carrier data.Try this..worked well
Do factory reset
After rebooting when seting up google account dont use wifi ..wait for carrier data
Make sure that you are having enabled 3g connection
Skip all steps when wifi usage comes.
After setting up google account via 3g open play store..
Its worked for me.
Pls reply anybody got benefited..thanks
Thanx it worked for me
Bivas said:
I have a Note (N-7000) and was having this issue. Found a solution on another forum and it worked for me.
I had actually tinkered with the background data settings to restrict it for some apps. It included Google Play Store as well. Whien I uncheked background data for Play store, the downloads still DID NOT work.
After some search, I found that the 'Media' process should also have background Data enabled for Google Play to work on 3G/Data connection. I had restricted background data for this process as well. After removing the restriction on Background data for both 'Media' & 'Play' Store, I am now able to download over 2G/3G connection as well.
The 'Update over Wifi' setting had nothing to do with the issue apparently.
Click to expand...
Click to collapse
Thanx it worked for me
plus all the google related app must not be data restricted they create problem in one way or other (
Finally solved the problem
Google Play Store is working fine in my Micromax Nitro A310 with 2G mobile data and wi fi but not when on 3G. I tried every trick & tip found in this forum and elsewhere over the internet like enabling background data, clearing cache, clearing data, logging in & logging out, clearing APN proxy and even factory reset. Nothing worked for me. Here's how I resolved this problem.
I use Airtel 3G. In the Access Point Name (APN) settings under "data bearer" default action selected is "not specified". Select "LTE" here. It worked for me

[Q] Help, (Galaxy R) Apps don't work with WiFi, but work fine on 3G/GPRS

Hello,
I was in a different city for a few days.
During the time, I used 3G / Edge for apps / mail.
When I got back, I realised that none of my apps were working with Wifi.
Market was showing "No Connection - Retry"
Mail app showed "connot connect to server"
Tapa talk showed "connection error"
Youtube showed "connection error"
And so on with some other apps (Tunein radio etc)
However, only Web Brower works fine with WiFi
Also, all apps work flawlessly with 3G.
I also noticed, that once I started a download using 3G, & switched to Wifi afterwards, the download completed perfectly with WiFi.
I have a Micromax A70 (Android 2.2.1) & a Galaxy Tab P1000 (android 2.2).
They work fine with the same WiFi connection, so I guess its not a WiFi/Router/ISP issue.
So can any one help with this issue ?
I searched several forums/googled, but got no definite solutions
I tried stopping & clearing cache /data of market app, as well as google framework, but this did not work.
Other Info:
My phone is rooted, CWM installed, using steps found in this forum.
Thanks!!
Use Static IP ?
Ace-ing all tests.
Hi,
1. How to use static IP?
2. Why is a static IP needed. I didn't need it until I left town. My other devices work fine without static IP. Also, I use my phone's Wifi in 4 different locations so a static IP may not be wise. Now it does not work with any Wifi location. Again I repeat Web browser works fine with WiFi.
Friends, please read the question completely, before replying ... no offence meant ... I appreciate your replies.
Thanks!
Sent from my GT-I9103 using Tapatalk 2
So ...
I guess no one has experienced this problem or no one on this forum knows the answer
Thank You.
roycejp said:
So ...
I guess no one has experienced this problem or no one on this forum knows the answer
Thank You.
Click to expand...
Click to collapse
u r on which rom??
did u tried to restart??
roycejp said:
So ...
I guess no one has experienced this problem or no one on this forum knows the answer
Thank You.
Click to expand...
Click to collapse
You could try reflashing the latest stock ROM available for your country, it is probably because of some software bug in the system/system app's settings.
Do update here on the progress.
Hello,
I am using the stock ROM that came with my phone.
I had rooted the phone as described earlier.
I had installed GO launcher.
Anyways I backed up all my apps n data and reinstalled the CWM backed up ROM.
Now all is well again.
I an sending this post from my phone using wifi.
Im still curious why this happened.
thanks!
Sent from my GT-I9103 using Tapatalk 2
roycejp said:
Now all is well again.
I an sending this post from my phone using wifi.
Im still curious why this happened.
thanks!
Sent from my GT-I9103 using Tapatalk 2
Click to expand...
Click to collapse
Nice to know your R is working again.
It was probably a software bug which was removed when you restored from the backup.
I think you might have set up proxy
From the strange behavior, i can only think of one reason:
Since proxy works only for browsers on android and that too only for WIFI networks, I suppose that is the case. If accessing your wifi network requires a proxy, then you cannot do much about the problem AFAIK. Otherwise, you can go to wifi setting ->tap menu ->click Advanced and clear the proxy and the port.
andy034 said:
I suppose that is the case. If accessing your wifi network requires a proxy, then you cannot do much about the problem AFAIK. Otherwise, you can go to wifi setting ->tap menu ->click Advanced and clear the proxy and the port.
Click to expand...
Click to collapse
I don't know much about wifi, but my R is fine now after reflashinb.
I'll keep this in mind should the problem re-occur!
Thanks.
Sent from my GT-I9103 using Tapatalk 2
hey there
im having the same problem here dude I digged alot of forums but couldnt find any solution yet...im thinking about flashing a new rom
my phone is gs4 9500

[Resolved] Snapchat not working on wifi

For some reason snapchat works fine on my data but it wont load on my home wifi.
I have reinstalled the app and reset my router about a dozen times and idk whats gone. I had snapchat beta but I got rid of it and still nothing. Need help asap. Thank you
Sent from my SPH-L720 using XDA Premium 4 mobile app
bad news 4 ya
stevenxandrews said:
For some reason snapchat works fine on my data but it wont load on my home wifi.
I have reinstalled the app and reset my router about a dozen times and idk whats gone. I had snapchat beta but I got rid of it and still nothing. Need help asap. Thank you
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I use snapchat beta and for me it is not working on wifi either. With data there is no problem, rebooted my phone few times, reseted router and problem still persists.
Fixed It !!!
le grande magnetto said:
I use snapchat beta and for me it is not working on wifi either. With data there is no problem, rebooted my phone few times, reseted router and problem still persists.
Click to expand...
Click to collapse
I went to the snapchat support page and went to report new problem under the "cant send snaps or stories" section but at first i couldn't log in to report the problem with snapchat because of course they blocked my ip so your gonna have to go to the link with your phone with your data off or with someone elses wifi. Your then going to want to report what your problem is to their developers and in less then like 5 hours it was working again. I hope this helped cause it worked for me.
Also i got rid of beta cause i think thats a bug in it that it blocks your ip cause of "suspicious" activity.:good:
stevenxandrews said:
I went to the snapchat support page and went to report new problem under the "cant send snaps or stories" section but at first i couldn't log in to report the problem with snapchat because of course they blocked my ip so your gonna have to go to the link with your phone with your data off or with someone elses wifi. Your then going to want to report what your problem is to their developers and in less then like 5 hours it was working again. I hope this helped cause it worked for me.
Also i got rid of beta cause i think thats a bug in it that it blocks your ip cause of "suspicious" activity.:good:
Click to expand...
Click to collapse
Did you tell them your IP so they could unblock it? Did they said something to you?
le grande magnetto said:
Did you tell them your IP so they could unblock it? Did they said something to you?
Click to expand...
Click to collapse
I game them my account name i was associated with.
stevenxandrews said:
I game them my account name i was associated with.
Click to expand...
Click to collapse
Did they write you back? Seems like I can't send anything on data now too.
le grande magnetto said:
Did they write you back? Seems like I can't send anything on data now too.
Click to expand...
Click to collapse
They sent me a thing saying if the problem is not resolved they will have someone email me from the dev team.
Hello to anyone still maybe struggling with this. I personally had this problem and tried to entire messaging them about it - to no avail. That being said I believe I've figured it out. I always felt it was my wifi seeing as mcdonalds wifi worked just fine. Hence I finally went into my wifi settings (super convoluted with different extenders and dmzs and ports forwarded to pacify all house occupants) and on a hunch changed my dns settings at the modem level to googles from opendns-2 which was my primary. I left my secondary and tert alone (level 3-r1 and qwest-2 US respectively). Instant results. the only reason I had changed my dns to that in the first place was because a program had analyzed my connection to find what was supposedly the fastest. And while I feel it probably was, the primary was for some reason screwing with snapchat/ig and sometimes fb. anyways I hope this ends up helping someone somewhere out there.
SammyMak said:
Hello to anyone still maybe struggling with this. I personally had this problem and tried to entire messaging them about it - to no avail. That being said I believe I've figured it out. I always felt it was my wifi seeing as mcdonalds wifi worked just fine. Hence I finally went into my wifi settings (super convoluted with different extenders and dmzs and ports forwarded to pacify all house occupants) and on a hunch changed my dns settings at the modem level to googles from opendns-2 which was my primary. I left my secondary and tert alone (level 3-r1 and qwest-2 US respectively). Instant results. the only reason I had changed my dns to that in the first place was because a program had analyzed my connection to find what was supposedly the fastest. And while I feel it probably was, the primary was for some reason screwing with snapchat/ig and sometimes fb. anyways I hope this ends up helping someone somewhere out there.
Click to expand...
Click to collapse
So just to make sure you went in to your routers settings and changed the dns from what it was originally to google's DNS? Sorry for not understanding I'm just trying to recreate what you did to see if it could fix the same problem I'm having. Also if you have any advice on how to change the DNS in the router settings I can't find them for mine. Thank you!!
Hi! I'm having the exact same problem with snap chat and sending my snaps to others over the wifi here at home-- I called Telstra and they suggested contacting Snapchat- hav done that twice so far- selecting my issues etc then entering my username, phone type, email address and number then messaged them the details of my problem.. no response thus far from snap chat.. it works fine when u switch over to to 3 or 4G but no good over wifi.. wtf.. its so annoying!! Have plenty of data to use on wifi but Snapchat app just won't co operate.. I don't know what to do.. I need to know the exact steps to take to try fix it.. is there a way? I see Simone here has managed to do it changing to google DNS but I kinda need step by step help to get it right.. Thankyou in advance to anyone who can help me- and others too it seems who are having the same problem..
hope to get some help with this.. it's sooo frustrating!!
Cheers!
Nik
I'm having the same issue. I use talktalk as my isp. They are terrible anyway regarding speeds but i noticed that i couldn't refresh/use snapchat whilst on my home WiFi. I've checked my dns settings and it looks like my dns servers are already with googles free ones 8.8.8.8 and 8.8.4.4...
Anyone know how to fix this issue?!!

Google Play Store - No Connection Retry Error

Hi guys. I am having this headache type issue for many days. Any help would be appreciated.
I live in Pakistan and here Youtube access is blocked but from the last few days play store never connects. I also made a complain to my ISP but they said it is not their fault. The problem according to them is "Play store sending/receiving data from Youtube tunnel." They said me to complain Google dieectly. Many of my friends are facing this issue so this is not my Android problem. I also changed the time zone of my smartphone as read by me in one article but still same issue persists. But, i found something which really worked for some days and now it doesn't. I was reading about it then i found something in which a person described to change my DNS 1 /DNS 2 Address from Wifi - Advanced settings. So i changed DNS 1 to 8.8.8.8 and DNS 2 to 8.8.4.4. I turned off wifi after saving it and then blaah! My google play store worked for some days but from yesterday i am constantly facing this No Connection error. I also remived and added my account. Gmail is also not Syncing. But my play store still works on a VPN. Please help. Here are the screenshots for better guidance
Hi, Are you Rooted?
No. But my friend edited hosts file but still same error on his htc explorer. Many peoples are not having an access to play store here. What to do, don't know
freedom!!
Did u use "freedom" app ??
It sometimes cause this problem
No i dont use it bro
Try to clear cache and data of playstore,playservice.
Tapatalk 2
I tried it. Still same. !
Haven't update your google play?
Old Android
Updated to latest version. See the screenshots. Using Samsung S2
Its look like you using vpn..
Maybe you was disable it to network work online..
Old Android
No i wasnt disabled. I am not using vpn. Without vpn it wont work buddy.
But using vpn can make not work too..
Doesn't have data plan?
Wifi?
Old Android
I am on wifi. My play store wont work without a vpn. Maybe some firewall blocking access to it. While i use vpn, i can connect. How can i debug the culprit?
Reformat/reset factory.. maybe.. or you vpn settings causing this..
Using The Old Android
I tried it but still same.
Your vpn settings?
Using The Old Android
I am not using any P2P VPN. Whenever i use HSS and SpeedVPN, play store starts to work.!
Your friends phone has a same problem?
Using The Old Android
Yes because play store routing its data from youtube and youtube is blocked here. Sometimes it access packets directly and it works ...but sometimes. Any solution?
AArga said:
Try to clear cache and data of playstore,playservice.
Tapatalk 2
Click to expand...
Click to collapse
thankz

[Q] VPN doesn't seem to work.

I haven't rooted my device or anything and have the latest updates. I have used VPN before and it worked fine, but then without a real reason it stopped working. I have used several apps and none of them seem to make a difference. I mainly used it to get acess to a playstore in another region, since mine is very restricted.
I have tried resetting the device and it did nothing.
Anyone know a solution for this?
drhj said:
I haven't rooted my device or anything and have the latest updates. I have used VPN before and it worked fine, but then without a real reason it stopped working. I have used several apps and none of them seem to make a difference. I mainly used it to get acess to a playstore in another region, since mine is very restricted.
I have tried resetting the device and it did nothing.
Anyone know a solution for this?
Click to expand...
Click to collapse
i have premium cyberchost and works fine at latest cm12
what message appear?
geowolf1000 said:
i have premium cyberchost and works fine at latest cm12
what message appear?
Click to expand...
Click to collapse
There are literally no messages appearing. I have tried cyberghost it says it connects, but the playstore looks the same without any apps. I have tried using Psiphon and when looking at the log it says "handshake request failed *server name*" several times and then it connects. Then I open the playstore and it looks the same without any new apps. The same with OpenVPN, Vpn1Click, Unlimited VPN and so on.
It is really frustrating me that I can't find an answer anywhere on the internet, I seem like the only one with this weird issue.
Wondering if I should try resetting it again, but I risk not getting the apps I got over VPN back again.
drhj said:
There are literally no messages appearing. I have tried cyberghost it says it connects, but the playstore looks the same without any apps. I have tried using Psiphon and when looking at the log it says "handshake request failed *server name*" several times and then it connects. Then I open the playstore and it looks the same without any new apps. The same with OpenVPN, Vpn1Click, Unlimited VPN and so on.
It is really frustrating me that I can't find an answer anywhere on the internet, I seem like the only one with this weird issue.
Wondering if I should try resetting it again, but I risk not getting the apps I got over VPN back again.
Click to expand...
Click to collapse
Have you tried manual setup with internal vpn service?
You can check same way amazon playstore
If google denay vpn adresses.
geowolf1000 said:
Have you tried manual setup with internal vpn service?
Click to expand...
Click to collapse
I have been meaning to try this, but haven't yet.
I'll give amazon playstore a try too.

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