Database Info

Problem when updating apps

Ok, i will try to explain (english is not my first language)
I have strange problem when updating apps via play store.
When i go to play store and manualy start app update, and when update is finished, the app which i am currently using, like msgs, youtube, facebook if freezes and i have to close it with task manager and run it again.
The bigger problem is when i start update and go to my home screen, immediately after the app is updated, the launcher freezes and i have to restart the phone.
During this i can open notification bar, open settings and stuff but nothing else works.
I don't have many apps, maybe 15 installed, and i am running cleanrom v5.
Is there some log which can help me to identify the problem?
Thanks
UPDATE:
Maybe this can help to someone but the problem was because of restored apps with titanium backup.
I reinstalled rom and then dowloaded all my apps from play store and everything is ok now, no problems.
I am not sure but maybe i created backup of my apps when i was running cm10, so restoring it in sense rom could cause instability.

[Q] Play store issue

Yesterday I updated my ROM, radio and rpm to the BLK3 release of cleanrom lite... love it.
Anyway, in the play store it shows all of my google programs and, curiously, SU program as uninstalled... even though they are there.
Also shows play services as uninstalled.
When I installed the rom i selected backup to google but not restore (as I have done many times)
anyway... ideas on how to fix... it's been 24 hours so it didnt resolve itself

universe555 said:
Yesterday I updated my ROM, radio and rpm to the BLK3 release of cleanrom lite... love it.
Anyway, in the play store it shows all of my google programs and, curiously, SU program as uninstalled... even though they are there.
Also shows play services as uninstalled.
When I installed the rom i selected backup to google but not restore (as I have done many times)
anyway... ideas on how to fix... it's been 24 hours so it didnt resolve itself
Click to expand...
Click to collapse
First step is to clear data for "Play Store." If it's still present after that, reflash the rom and see if it's resolved.
Sent from my SCH-I535 using xda app-developers app

ok, cleared data and cache for both play store and play services... rebooted to recovey and wiped cache partition... same situation
any other thoughts... i dont want to reinstall if poss

And did you reflash the rom without wiping?
Sent from my SCH-I535 using xda app-developers app

I had wiped/cleared cahce dalvik bat stats...
ok, so i just reinstalled rom (after clearing above again)
in google play now the only thing shoing as installed is play services
should be at least gmail search etc
help... i love my rom

This may sound like overkill but uninstall each app then reinstall them from the market. I checked out the thread and as of yet, nobody has reported any issues akin to yours.
As for SU, I'd suggest installing SuperSU, granting it root and then uninstalling SU. That should work itself out if my line of thinking is correct.
Sent from my SCH-I535 using xda app-developers app

OK, here's where I'm at now...
reinstall ROM and no other apps from play store
when i go to play store online it shows one app installed... google play services
the problem is that when i attempt to download any of the apps on the rom already... gmail, youtube, su etc...
it says already on phone (on the s3 itself)
so it never recognizes that these eight? apps are installed
curiously... it says i downloaded play services... which i did not
i would hate to have to go to another rom but i'm lost at this point... my concern is that i will never be able to update these essential apps if i just let it go

Idk what to say besides redownloading and checking the md5 before flash then doing a full wipe. I just temporarily downloaded/installed CleanRom LE and I have just gmail, google search, maps, voice search, and YouTube installed according to the Play Store. I have a total of 27 apps in my app drawer and I deselected everything for Backup/Restore in Settings/Backup and Reset
Edit: I wiped both Factory reset and System (full wipe) and it worked for me just now. I'm reading that simply reflashing didn't help. You might want to do a full wipe this time.

[Q] RH-01 Error when trying to open Google play store

I just rooted my phone from Jelly Bean 4.1 and am running the latest stable CM10 rom out. I also installed gapps, but wasn't sure if I had installed the right version. When I try to open the Google Play store, I get an error that says "Error retrieving information from sever. [RH-01]". My Wi fi and 4G are both on. I can access internet via stock browser. Also, when I try to search something it tells me that Gmail has stopped working.

same thing here, after i installed lots of apps to my microsd's 2nd partition using link2sd, i got all apps except system apps disappeared from 'My apps' at google play store though i could still see them as 'installed' when i search their names at google play store
i used link2sd to link around 900 mb of lib, dex and apk files, my second partition is ext 3, im using jellyblastv3 with kuro kernel that supports up to ext 4 my microsd is 16 gb and partition is around 1024 ~ 1078 mb
This didn't happen to me before, well im not used to link this lot of files but you know galaxy y has 195 mb internal storage and dalvik cache takes most of it and the apps that use app2sd method still take some space from internal so i also linked them.
The methods i tried :
Fixing using titanium backup market doc (after a cache, data cleaning of app store)
Tried to mess with link2sd, tried everything except 'relink all' but the problem is not about link2sd, all my apps are working fine
Deleting play store cache & deleting google framework cache and data, THAT led me to this error, while i was trying to get the other apps to show up in my apps list things gone worse.
I couldn't find any solutions on the internet for link2sd, been googling this for last 3 days, i'd appreciate any help

I've had the same issue. Erasing cache doesn't help, removing Google account doesn't help, reflashing doesn't help. I had to restore a backup to get the play store back.

I had the same issue with my phone, whenever I factory reset my phone I get that error. I had to flash through Odin, to another stock ROM and then go from there. Was never able to get around it or figure out why it wouldn't work.
Sent from my Nexus 7 using xda app-developers app

Fixed but still got problems
My error was caused coz i messed up with 'google framework' at gemini app manager too much, it changes app auto runs and i didn't know anything about google framework back then, i re-enabled some autoruns and its fine now, you could also try that app, its free on google app store
BUT i still couldn't find a solution to this :
I have got total of 210 ~ 216 apps installed on my phone including system apps, theres only like 16 showing up on the market (which i reinstalled or newly installed them recently from google play store) the rest aren't displayed at 'my apps' page, but i can still see them as 'installed' when i go to their download pages.STILL i can't update them, while appbrain market tells me they are outdated (its expected as i didn't update any programs due to this problem for last 2 weeks) google play store just shows 'Open, uninstall' options at app's download page
Is there any ways to fix this without losing all my apps data? I tried reinstalling from old backups but no luck, i don't wanna lose my apps data and i don't know how to backup my data without apks included

Bump.
Anyone else figured out any fixes. This seems to be affecting several people.

Go to apps- all google play store, clear cache, data and disable. Then google services framework clear cache and data and force stop. Reboot. Should get a notification for updates and go back into apps- all scroll to the bottom and enable play store. This has worked for me the last few times I got this error.

By the way I solved the problem by flashing the correct gapps for 4.1
Sent from my SCH-I535 using xda app-developers app

fix for my error
****EDIT**** : Can only get apps installed from google play store work, the rest (like installed from sd card) won't get linked to play store
looks like i found the fix, reinstall every single app (got 216 atm ) with their orginal APK without using titanium.It seems like titanium had problems while backing my apks up, perhaps its something about titanium failing to sync my data (i usually do full backups with data so this shouldn't happen) Devs should really create some apps - scripts to fix this kind of sync problems, i found only one app @ xda so far, but it scans the google play store database, not all of the databases on the phone, even if i point my ext as database it won't work, its so annoying how i gotta reinstall my whole 216 apps, probably gonna take one day cause i don't have backups of all my apks, only big ones (such as games).
if you don't wanna get same errors as i did :
use the default play store
NEVER use nandroid advanced restore unless you know what your doing
make sure titanium backup works well
always backup your data before flashing anything that has something to do with your system (such as roms, scripts)
NEVER use autorun managers on system apps (last time i disabled some autoruns about sms service, it took 1 - 2 days for my msgs to appear at my friends' phones.)

myoussef0 said:
By the way I solved the problem by flashing the correct gapps for 4.1
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
what is the right gapps?

Another problem...
seems like most of the apps that i install from my SD don't get linked to google play store, they aren't even in the database, only apps that are installed from google store got their links correctly, someone help please
NOTE : i also get 'error retrieving info from server, RPC:s-5:AEC-0 if i wipe dalvik cache via CWM
IMPORTANT UPDATE : It seems like my apps divided into 2 different adroid IDs, probably cause titanium wasn't able to detect my new ID,
Any suggestions about syncing my android apps' IDs without having to reinstall them?

timmae2 said:
what is the right gapps?
Click to expand...
Click to collapse
check your FW version and proper gapps here: http://goo.im/gapps

None of these fixes have worked for me.
Anyone have something that's worked?

[Q] Whtsapp stopped working and now throwing unknown errors

Hi everyone,
I have been using my nexus 5 since 4-5 days now and everything was working fine till last night when whatsapp started giving me errors (unfortunately app has been closed). I uninstalled whatsapp and when I am trying to re install it, its now giving me error "unknown error code on application install -24"
I have tried installing via apk, playstore's website, cleared the cache and data of playstore app, rebooted phone but nothing works.
I am hesitant to root my nexus 5 as there is no official recovery available and people are having issues when rooting the device and I cannot afford to have an unstable phone. Hard reset is an option but I would like to avoid it if possible. I have read that if I delete the related whatsapp folder from data/data folder somehow then it will fix the issue. Is there any way I could access and delete that folder without being rooted or if someone has any other solution to my problem.
Any help is much appreciated

Kamran9558 said:
Hi everyone,
I have been using my nexus 5 since 4-5 days now and everything was working fine till last night when whatsapp started giving me errors (unfortunately app has been closed). I uninstalled whatsapp and when I am trying to re install it, its now giving me error "unknown error code on application install -24"
I have tried installing via apk, playstore's website, cleared the cache and data of playstore app, rebooted phone but nothing works.
I am hesitant to root my nexus 5 as there is no official recovery available and people are having issues when rooting the device and I cannot afford to have an unstable phone. Hard reset is an option but I would like to avoid it if possible. I have read that if I delete the related whatsapp folder from data/data folder somehow then it will fix the issue. Is there any way I could access and delete that folder without being rooted or if someone has any other solution to my problem.
Any help is much appreciated
Click to expand...
Click to collapse
Same thing happened to me, Did you enable ART? Because that's what caused my errors (force closing). After switching back to Dalvik and trying to re-install, i was getting -24 error on the play store. I rebooted a few times and left it for a few hours. Tried again and it worked.
Whatsapp is i believe in-compatible with ART.

ronilzizou said:
Same thing happened to me, Did you enable ART? Because that's what caused my errors (force closing). After switching back to Dalvik and trying to re-install, i was getting -24 error on the play store. I rebooted a few times and left it for a few hours. Tried again and it worked.
Whatsapp is i believe in-compatible with ART.
Click to expand...
Click to collapse
Yes, I switched to ART . I went back to Dalvik and tried installing it but it still didnt work

Kamran9558 said:
Yes, I switched to ART . I went back to Dalvik and tried installing it but it still didnt work
Click to expand...
Click to collapse
Okay, As for as i know, it did fix itself when i rebooted a few times and after a while it just worked.
Things i also tried that might have helped. Clear cache for the playstore which you tried. i would do this again after you switched back to Dalvik. and make sure whatsapp is uninstalled before switching to Dalvik. Once you switch back and have cleared cache from the playstore, try to re-install Whatsapp.
As for the backup, on your phone is a whatsapp folder that has a backup of your messages and photos etc. When you re-install whatsapp it'll pick that up and restore your stuff. There is no need to delete that folder.
I Hope that fixes it for you.

ronilzizou said:
Okay, As for as i know, it did fix itself when i rebooted a few times and after a while it just worked.
Things i also tried that might have helped. Clear cache for the playstore which you tried. i would do this again after you switched back to Dalvik. and make sure whatsapp is uninstalled before switching to Dalvik. Once you switch back and have cleared cache from the playstore, try to re-install Whatsapp.
As for the backup, on your phone is a whatsapp folder that has a backup of your messages and photos etc. When you re-install whatsapp it'll pick that up and restore your stuff. There is no need to delete that folder.
I Hope that fixes it for you.
Click to expand...
Click to collapse
Ok, Here is what I did.
After switching back to Dalvik I rebooted the phone couple of times, Cleared the data and cache of playstore app then tried downloading again but still the same error

Kamran9558 said:
Ok, Here is what I did.
After switching back to Dalvik I rebooted the phone couple of times, Cleared the data and cache of playstore app then tried downloading again but still the same error
Click to expand...
Click to collapse
Right so far thats what i did, and thats exactly what happened to me. I just left it for a few hours and tried again it worked. Just give it a few hours and re-try / reboot and re-try.

It didnt work. I had to factory reset my phone eventually and wasted my evening doing all the restores, I wish Android had a seamless backup system something like that of Apple's. Helium/Titanium/mybackup, all of them have some kind of flaws

Kamran9558 said:
It didnt work. I had to factory reset my phone eventually and wasted my evening doing all the restores, I wish Android had a seamless backup system something like that of Apple's. Helium/Titanium/mybackup, all of them have some kind of flaws
Click to expand...
Click to collapse
Than you are not using TB or Helium as you should bro, app and data restoring always worked perfectly for me

gee2012 said:
Than you are not using TB or Helium as you should bro, app and data restoring always worked perfectly for me
Click to expand...
Click to collapse
I am not rooted at the moment so TB wasnt really an option. Helium works fine only for apps and their data but I am looking for something that can restore my phone exactly how it was before the reset including home screens, settings etc without being rooted.

Kamran9558 said:
I am not rooted at the moment so TB wasnt really an option. Helium works fine only for apps and their data but I am looking for something that can restore my phone exactly how it was before the reset including home screens, settings etc without being rooted.
Click to expand...
Click to collapse
That what you are looking for would be a nandroid backup made in a custom recovery, that restores everything. But not possible without root.

Hi,
I have the same problem. Error -24 if I want to install Whatsapp from Google Play Store. Local installation after downloading the APK from Whatsapp gives also an error (app not installed).
Tried several times to delete the cache and setting of the Play Store app and the Google Framework. Followed by restarts of the phone. Until now I was NOT succesful.
As far as I read on other forums, the problem is, that in data/data/ already exists a Whatsapp-directory and therefore Whatsapp doesn't want to install. You could delete this directory, but only if you are rooted. I avoided this step until now, because it's a new phone with warranty and after rooting, all data ist wiped.
I also tried adb to delete this directory, but same effect. Because the phone is not rooted, I can't remove this directory by remote shell.
Is there no way to clean up such remains WITHOUT root?
Greets,
scuba4436

Play Services force-closing - fix?

Yes, this is a straight-forward fail - I am running a CM13-based ROM and flashed a nightly build (has been redrawn meanwhile) onto my N5 without backing up first. Right after the first reboot, I received a "Play Services has stopped working" error message and this keeps appearing all the time. Additionally, the Google Now Launcher has disappeared from my launcher list - and of course, all the Play Services-dependent features don't work, i.e. Chrome, Contacts sync, Play Store and so on. So, my phone basically is useless.
I suspect all the problems arise from the non-working Play Services. I managed to uninstall them after deactivating the Android Device Manager and re-installed the latest version, but this didn't fix the problem. Is there anything else I can try? Or is there no way around a complete wipe?

have u flashed Gapps?

Tried it, but didn't help either. I'll just go for a full wipe now. But thank you for answering!

YassinTP said:
Tried it, but didn't help either. I'll just go for a full wipe now. But thank you for answering!
Click to expand...
Click to collapse
try clearing Cache and dalvik cache and then delete the host file from "etc" folder!

I should've tried deleting the host file. Wiping Dalvik and Cache didn't work before...
Anyway, I took the opportunity, put my 32GB mainboard in and set up everything from scratch.

Are you using amplify?

No, I didn't use that.