[Q] Bluetooth pairing with Mac - Xperia Z3 Q&A, Help & Troubleshooting

I have been trying to setup the bluetooth screen unlock with my Mac, however upon successful pairing, the phone can't "connect" with my Mac. Please advise. I am using Mac OS 10.9.5 Maverick though. Thanks.

cheefai7 said:
I have been trying to setup the bluetooth screen unlock with my Mac, however upon successful pairing, the phone can't "connect" with my Mac. Please advise. I am using Mac OS 10.9.5 Maverick though. Thanks.
Click to expand...
Click to collapse
Maybe you have to mount it. Pull down the menu bar at the top and see if there is a way to mount the phone as a drive. I had to do this for the USB to work.

cheefai7, did you find a fix?
I just got a Z3 and am having the same issue, pairs no problem, then reports not connected.
EDIT: I guess it does work just not as I expected. In the Mac bluetooth menu I right clicked on the phone and selected "send file" which worked right away, then afterwards immediately went back to saying disconnected. So far I've been unable to send folders (i.e. a bunch of MP3s) I'll have to try Sony's Bridge software via USB.

Related

USB not recognizing :( please help

Hi there, I have this weird problem.
For some reason my S710 stopped being recognized over USB. But it does recognize when using BT. I am on a MacBook (also running winXP), but it used to work and sometime after I succeeded in making data transfer work using BT the USB stopped working. does this make sense?
What's also weird, the last S710 I had would only connect of USB, never using BT.
Not sure what to do next. please help.
thanks in advance.
So I managed to get the USB working with Mac, but Activesync still does not recognize teh phone when going through the setup procedure, it just stays at teh USB available page of the process. can anyone suggest something?
ecoguy said:
So I managed to get the USB working with Mac, but Activesync still does not recognize teh phone when going through the setup procedure, it just stays at teh USB available page of the process. can anyone suggest something?
Click to expand...
Click to collapse
I guess you need an new ActiveSync profile in the S710.
Unplug the phone from USB first!
Goto CommManager, start the '8' (activesync). Choos menu, options.
Now press Menu again and remove the 'old' profiles.
Reconnect the phone via USB and now you should be able to create a new profile.

More ActiveSync Problems... I'm desperate, PLEASE help.

Hi:
I have a Fuze I have been using for several months. At some point it stopped connecting via USB to Active Sync. I was still able to sync via bluetooth.
Since the official ATT ROM is about to be released I decided to troubleshoot the USB/ActiveSync problem.
Well, I checked all connections, deleted and reinstalled partnership, tried different cables, different USB ports, uninstalled and reinstalled ActiveSync, unchecked the advanced network functionality box, turned Firewall on and off. Other usb devices are working fine, and I am able to connect the phone as storage/file transfer, just not ActiveSync.
I have searched and searched, and tried everything I can find, but now after so much messing with it, I am unable to connect to ActiveSync at all. When I try to pair it via bluetooth to my phone ActiveSync doesn't even show up as a service anymore.
When I connect via usb, I get the same error unable to establish a connection, and it suggests I check my Firewall.
I have added ActiveSync to my Firewall etc..., as well as completely disabling my Firewall. Still nothing. I have tried all the steps suggested by ZoneAlarm.
I am using Windows XP, ZoneAlarm Security Suite 8.0.298.035.
ANY ideas would really, really be appreciated.
Thanks!
Activesync is one of M$'s WORST inventions! Before WM6, The only way to connect your computer was via activesync (there was no "drive" option that i knew of)
I HATE activsync, never have gotten it to work. Thank GOD Google sync is around, sync up my contacts and calendar over the air.
Honestly, I'd say avoid activsync at all costs. But one other option MAY be to create a new user account on your computer and try activsync with that user.
I could also say ditch windows for ubuntu, but i have yet to find any easy way to sync my Fuze with ubuntu
Hi Cass:
Thanks for the reply. Well creating a new user did enable me to once again sync via bluetooth, but still no luck with the usb connection
Is it possible to install a ROM update via bluetooth?
Thanks!
i am not expert and I have not had that problem wth my fuze, but have you tried doing a hard reset?
cincy1020 said:
Hi:
I have a Fuze I have been using for several months. At some point it stopped connecting via USB to Active Sync. I was still able to sync via bluetooth.
Since the official ATT ROM is about to be released I decided to troubleshoot the USB/ActiveSync problem.
Well, I checked all connections, deleted and reinstalled partnership, tried different cables, different USB ports, uninstalled and reinstalled ActiveSync, unchecked the advanced network functionality box, turned Firewall on and off. Other usb devices are working fine, and I am able to connect the phone as storage/file transfer, just not ActiveSync.
I have searched and searched, and tried everything I can find, but now after so much messing with it, I am unable to connect to ActiveSync at all. When I try to pair it via bluetooth to my phone ActiveSync doesn't even show up as a service anymore.
When I connect via usb, I get the same error unable to establish a connection, and it suggests I check my Firewall.
I have added ActiveSync to my Firewall etc..., as well as completely disabling my Firewall. Still nothing. I have tried all the steps suggested by ZoneAlarm.
I am using Windows XP, ZoneAlarm Security Suite 8.0.298.035.
ANY ideas would really, really be appreciated.
Thanks!
Click to expand...
Click to collapse
uninstall activesync, reboot,make sure activesync files were deleted, reinstall activesync, turn the firewall off (for testing purposes), (turn off MS firewall service in services) and try to reconnect then.
Need a little more information in order to help you. Information that would help is:
- Version of Operating System Service Pack
- Version of Active Sync
- Anti-Virus software
In the interim; can I assume that these KB articles did not help?
http://support.microsoft.com/kb/915152/en-us
http://support.microsoft.com/kb/912240/en-us
I've run into similar issues with other USB devices; and the solution is usually one of two:
1) Too many USB device entries
When a device is not connected to the PC, it doesn't display in the Device Manager. To display those hidden devices, follow the steps in this KB article:
http://support.microsoft.com/kb/241257/en-us
Once the hidden devices are displayed (usually semi-transparent looking) you can right-click on each one and remove it. If you see any hidden devices with an Exclamation, you need to remove those as well.
For the moment, keep to USB related devices - in other words, don't go removal happy ... some hidden devices are meant to be there.
2) Driver Signing
It's also possible that you have a driver signing issue. You can temporarily disable driver signing by right-clicking on My Computer and selecting Properties ... the option is found on the Hardware tab.
Don't leave it permanently disabled; set it Warn, at the very least, to avoid malicious installation of Trojan or other similar programs.
HTH,
You don't need activesync to install a ROM from the computer. Hold the power, volume down button, and press the reset button with your stylus. This will take you into bootloader mode. Keep holding the buttons after pressing the reset button until the tricolor screen comes up. Then plug the phone into the computer. It should say "USB" at the bottom, which shows that it is connected to the computer. Then flash away.
You can try it out and let us know if it works. Just soft reset after you confirm it works.
You could also flash via SD card, but that's more work and requires unlocking phone.
Thank you all so much!
I have not been able to try any of your suggestions, because I had an unexpected work issue arise, but I will definitely try then within the next couple days, and report back here.
Thanks again!
I have problems syncing with WMDC and my Fuze. When it becomes persistent, I end the partnership, uninstall WMDC, and then reinstall it. It then works for a while.
studentjunk said:
You don't need activesync to install a ROM from the computer. Hold the power, volume down button, and press the reset button with your stylus. This will take you into bootloader mode. Keep holding the buttons after pressing the reset button until the tricolor screen comes up. Then plug the phone into the computer. It should say "USB" at the bottom, which shows that it is connected to the computer. Then flash away.
You can try it out and let us know if it works. Just soft reset after you confirm it works.
You could also flash via SD card, but that's more work and requires unlocking phone.
Click to expand...
Click to collapse
Junk:
You are my hero!! Your advice worked perfectly. I was able to update to the new ROM without using ActiveSync.
Thanks so much!!
And thanks to those of you who replied. I didn't try the other suggestions, since Junk's worked perfectly for me.

[Q] Zune no longer recognizes my phone

Hey there,
I'm having issues trying to sync my phone with my computer. When I connect my phone, nothing happens, Zune doesn't launch, and when I open it, it doesn't show my device as connected. I've tried everything I can think of, different USB ports, rebooting both the phone and my pc. I'm running windows 7 64 bit, and it was working before. Anyone know what's going on?
Thanks for the help!
p.s. I tried uninstalling the drivers for the device, and upon reinstall my computer said it was installing drivers for "Microsoft USB Sync" thought that was weird...
try making it forget your device (don't have your phone plugged in). to do this, click on the phone icon in the bottom left of zune, click view sync options, and then on that screen click forget device.
after this, try and connect it again.
Didn't work, i plug my phone in, and Zune still says I have no device connected
does your computer make it's sound when you connect the phone (device detected sound)? if not, you might need to reset your phone (settings > about > reset phone). if yes, does it show the eject icon in the notification area (system tray)?
yes, it makes the sound, and yes it shows the eject icon... this is very odd
I had this problem too. When i went to the Device Manager, it showed unknown device when i plugged my phone in using the USB cable.
Here is what I did (Windows 7). If you see an unknown device, right click it and select Update Driver Software. Click Browse my computer for driver software, then click Let me pick from a list of device drivers on my computer. Then click on the Have Disk button, then browse to C:\Program Files\Zune\Drivers\Zune and select WMZuneSerUSB.inf. Then select Windows Phone 7. Hit Next and you should now see your Unknown Device show up as either Windows Phone or the name of your phone under Portable Devices in the Device Manager.
Actually, I forget if it is WMZuneSerUSB.inf or Zune.inf, so you'll need to try both.
Hope this helps.
superscientifical said:
I had this problem too. When i went to the Device Manager, it showed unknown device when i plugged my phone in using the USB cable.
Here is what I did (Windows 7). If you see an unknown device, right click it and select Update Driver Software. Click Browse my computer for driver software, then click Let me pick from a list of device drivers on my computer. Then click on the Have Disk button, then browse to C:\Program Files\Zune\Drivers\Zune and select WMZuneSerUSB.inf. Then select Windows Phone 7. Hit Next and you should now see your Unknown Device show up as either Windows Phone or the name of your phone under Portable Devices in the Device Manager.
Actually, I forget if it is WMZuneSerUSB.inf or Zune.inf, so you'll need to try both.
Hope this helps.
Click to expand...
Click to collapse
I can't seem to be able to get past selecting the .inf file, every time i try, it says the folder does not contain a compatible software driver. Doesn't work with either .inf file....
A Dustman said:
Hey there,
I'm having issues trying to sync my phone with my computer. When I connect my phone, nothing happens, Zune doesn't launch, and when I open it, it doesn't show my device as connected. I've tried everything I can think of, different USB ports, rebooting both the phone and my pc. I'm running windows 7 64 bit, and it was working before. Anyone know what's going on?
Thanks for the help!
p.s. I tried uninstalling the drivers for the device, and upon reinstall my computer said it was installing drivers for "Microsoft USB Sync" thought that was weird...
Click to expand...
Click to collapse
I had this problem with my Samsung Focus.
Try using the cable that came with the phone, not another one...
That is what worked for me..
Nothing seems to be working, I may have to reset my phone, which i was hoping to avoid...
Did you perhaps use the hidden Tethering feature? If so, then change that option back to "Zune sync" and you're done. It is not possible to use your phone for Zune sync and tethering at the same time, for now.
Heathcliff74 said:
Did you perhaps use the hidden Tethering feature? If so, then change that option back to "Zune sync" and you're done. It is not possible to use your phone for Zune sync and tethering at the same time, for now.
Click to expand...
Click to collapse
Now that you mention it, I can't remember if I did that on this phone, or my last optimus that had to be returned. What exactly do I need to do to change that back? I totally forget the process...
A Dustman said:
Now that you mention it, I can't remember if I did that on this phone, or my last optimus that had to be returned. What exactly do I need to do to change that back? I totally forget the process...
Click to expand...
Click to collapse
Dial ##634# to go to "Diagnostic mode"
Then enter *#7284# to go to "Micro USB Test"
You then have 3 options to choose: "Zune Sync" (default), "Modem, Tethered Call" and "Modem, USB Diag". Change it back to "Zune Sync" and you'll be able to connect with Zune on your PC.
Anyone else having this problem? Zune doesn't recognize my WP7 phone on a laptop with Win 7 x64, but same phone+cable works on a laptop with WinXP
The Win 7x64 laptop does connect to the phone - I tried the above tethering change and was able to pull files from my WP7 storage - but when I switch it back to Zune synch it doesn't work.
Heathcliff74 said:
Dial ##634# to go to "Diagnostic mode"
Then enter *#7284# to go to "Micro USB Test"
You then have 3 options to choose: "Zune Sync" (default), "Modem, Tethered Call" and "Modem, USB Diag". Change it back to "Zune Sync" and you'll be able to connect with Zune on your PC.
Click to expand...
Click to collapse
Is this specific to Samsung models? I can't get to the micro USB test on my lg optimus
EDIT: Problem solved, I had to switch back to MS COMPOSITE, and now it works fine.
Hmm yeah I have this issue on my HD7 with my PC running Win7 x64.
The phone connects fine on both ends (sound on both, phone charging, shows up in Device Manager as HTC HD7), but the desktop Zune software often does not show it as being connected. Restarting the phone and PC generally doesn't help-- just have to wait a few days until they start syncing again.
The sync setup seems really flaky (like the earlier days of ActiveSync).
amb9800 said:
Hmm yeah I have this issue on my HD7 with my PC running Win7 x64.
The phone connects fine on both ends (sound on both, phone charging, shows up in Device Manager as HTC HD7), but the desktop Zune software often does not show it as being connected. Restarting the phone and PC generally doesn't help-- just have to wait a few days until they start syncing again.
The sync setup seems really flaky (like the earlier days of ActiveSync).
Click to expand...
Click to collapse
i have the same problem...
Are you using virtualisation software? It's USB arbitrator modules for forwarding devices might have messed up things. This happened over here before with VirtualBox.
Exact same problem with Win7 Ultimate x64. Device manager saw my phone but zune would not.
I did the steps above to change my phone to usb tether, rebooted, then back to zune zync, rebooted, and now the zune sees my phone.
Thanks for the help.

File transfer to Mac (Revolver)

I've been experiencing some problems with connecting to my mac since I upgraded my tf to ICS. Namely, it just won't do it. I've got the Android file transfer application open on my mac, the USB cord is confirmed working (at least, its been charging my tablet from the wall charger)... But the desktop program just says "No android device detected". Is it possible that I've missed something? Or is this a known issue?
Tyfighter said:
I've been experiencing some problems with connecting to my mac since I upgraded my tf to ICS. Namely, it just won't do it. I've got the Android file transfer application open on my mac, the USB cord is confirmed working (at least, its been charging my tablet from the wall charger)... But the desktop program just says "No android device detected". Is it possible that I've missed something? Or is this a known issue?
Click to expand...
Click to collapse
Make sure you turn this setting on: "Make device discoverable"!
I did a quick flip through the settings, but couldn't find that option. What heading is it under?
I did however find that I could set it transfer files without using MTP. Its late now, but I'll try it tomorrow.

Bluetooth: "couldn't connect" to Win10

Hi. In the last couple of days, I used "Bluetooth Audio Receiver" from the Microsoft store to be able to play back music from my S20 FE android 11 device at work. I often step away from my work desk with my phone in my pocket, but yesterday I wasn't able to reconnect my phone via Bluetooth when I came back. Since then I can't connect to my work and my personal PC anymore, even tho I didn't even connect to my personal PC for a while.
I'm able to unpair and pair with said Windows 10 machines, but as soon as I tap the entry in the Bluetooth menu, it says "couldn't connect". I already tried to use the reset for wifi/Mobil/Bluetooth within the android setting, but it didn't change anything.
Restarted my phone and both PCs multiple times. It feels like something in my phone hang itself. I'm still able to send files from my PC to my phone and vice versa. I'm still able to fully use my smartwatch and Bluetooth headset.
Is there anything I can do? Any ideas?
PS: My phone is rooted.
Edit1: I just deleted cache and data of the Bluetooth app and did another reset of my network settings. I now can't pair with Windows 10 anymore. It says "couldn't connect" after the pairing dialog. My Win10 Device recognizes my Android device as paired. Which means I can't even send or receive files at my phone from my Windows 10 devices.
Edit2: My headset was still paired. Is there a way to reset saved pairing and data related to that?
Edit3: I don't know why I couldn't pair with my Windows device anymore, but it works again (Didn't do anything). Still can't connect to it, but can send files again.
TLDR:
Android 11 S20 FE can't connect to multiple Windows devices anymore with the massage: "can't connect".
UnPairing and pairing again won't help
Restarting effected devices won't help.
Resetting network settings won't help.
Nobody has an idea what it could have triggered it or what I could try to do?
Any idea is much appreciated.

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