Help: Gray battery icon with "!" - AT&T, Rogers HTC One X, Telstra One XL

Hey all, I've been running into an issue the past week with my battery. I replaced it myself early in June with a new one that was manufactured by HTC and this past week its been bugging out. So far it's shut down randomly 3 times at like 30-40% and kicks on showing maybe 20% or less. Then I'll try to charge it and it will either be gray with the exclamation or show all kinds of random percentages (30% and then 25%) and charge very slowly until it seemingly straightens itself out. The phone is on the stock 4.2.2 ROM and from what I hear I can't mess with the battery calibration file. Are there any tricks to try and get it straight again or is the battery likely failing?
Thanks in advance!

Wow, I'm very impressed you managed to pry apart the unibody to replace the battery. Having bought some replacement laptop batteries myself, I feel like it's hard to say. How certain are you that it was manufactured by HTC? And how sure are you that it is for the HTC One X? Because it really sounds like your battery is failing. Or maybe the connector is lose? Whatever the case, if you let the battery drain completely (like till it turns off), and then charge it again, it should recalibrate. Good luck!

Related

HTC s640 Battery Issues?

Hi Folks,
My s640 seems to have developed an issue with the battery. It will get to about 50% and stay there for most of the day then suddenly I get the low and critical warnings, then off. The warnings then off sequence happens within about 10 seconds of getting the first warning. On one occasion I got the low and critical warnings, but then the phone reported 268% battery remaining.
Is/has anyone else experienced this issue or anything similar? I'm wondering if it is the phone or the battery.
Thanks.
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
have you tried running the battery till it won't turn on the phone. Then charging it up again?
maybe a hard reset may help?
daroota said:
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
Click to expand...
Click to collapse
Yes I too am having this issue since rom upgrade so is a friend, he just purchased new battery from Telus but they shipped wrong one. Will update if new battery resolves his issues. I went throught three phones with brand new battery they all did same thing Battery is not HTC 20 dolllar aftermarket one (just before warranty expired). Have gotten 400 credit for new phone but nothing like this one out there except Touch Pro Diamond and I hear even with new battery that phone battery life is too short to last through day. Get feeling Telus broke something in software with Rom update used to be when phone battery was expiring a red light would blink (opposite of blue tooth light) now it is only notifications from WM that phone battery is critically low and shuts of radio etc. yet you plug phone in and it's charged 10 minutes later makes no sense. Rechargable batteries voltage change with charge the interesting thing when I pull my battery the voltage is the same charged or just after error messages (I have a very expensive True RMS Voltmeter from work that has been calibrated in last year) but without load this isn't an accurate test. Does make me think something is not right and beleive it software related for more see my post in Howrds Forums under phone model.
I am having the same issue after the ROM update, not sure if it's the cause. Already replaced a battery on warranty for not holding charge. But now I have had the phone over a year so telus wants me to buy a battery for $80. I know based on this information i'll be wasting my money.
i want stuff to work for more than a year what the hell is money good for?
any fixes or updates wether the new battery helped??
I replaced the battery on my phone and these odd issue I was having are gone guess we have to face the fact that you need to purchase a replacement once a year hopefully it will last a year my problems start just short of a year.
I just got my new battery from here http://www.longlast-battery.com/productCart/pc/viewPrd.asp?idcategory=0&idproduct=17483
I will post after I get it full charged and try it for a day or two
where did you get yours from?
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
typhoonk said:
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
Click to expand...
Click to collapse
I purchased a battery from E-bay and it would not charge at all. Existing charge in battery was enough for me to know that my issues were battery related after all as phone lasted for quite awhile. Tried charging ebay battery for close to 12 hours no go, so returned it for full refund. Called Telus because my calls in were while I was under warranty still but it had since expired they credited my account for the price of battery over a couple of years (1.5 batteries really) to make up for battery not lasting more than a year...hope that makes sense. Doubt I will buy another HTC with todays battery technology there is no reason one of these batties can't last 2-3 years if taken care of. Just a money grab telus/htc on their part in my opinion.
Gave the battery I got from longlast-battery another try.
the battery is CS-DS640SL 1250mAh 3.7V
I got it to charge by turning off the phone and plugging it into a usb port on my PC. Took about 6 hours to charge to 100%.
Won't charge when phone is on which is weird. Even at 90+% charge.
Lasted a full day without charging. That's a good thing I guess. Even when I restarted, it didn't lose the typical 10% drop in charge the other battery does.
I'm going to discharge it and charge it three times to see if it starts working properly and letting me charge it normally. Was a tip someone gave me. Won't hurt anything, and if it doesn't work I can still send it back.
Curious what you guys think. do you think it's a bad battery and I should just get an exchange, or I should just get my money back, and shell out the $100+ for a Telus battery?
Well the longlast battery test failed badly. Lasted about half a day with minimum calls and data use. No wifi no bluetooth. After it died I took it out and let it sit for a bit as the battery was fairly warm. After I put it back in, it said I had about %40 left. Very odd. And it lasted for another two hours before dying.
Now it's back at the won't charge stage. So I finally got an RMA number, so this one is going back.
Hitting Telus on the way home to pony up for a new battery. Getting the extended one as it's only $20 more. Hopefully this one will last more than a year - then I can get another phone (got to love 3yr retention contracts that end early )
I've created a Facebook group to act as a petition for everyone with the notorious battery life problem.
Join the group here, it's open to everyone:
http://www.facebook.com/group.php?gid=100925126406
Share your experiences dealing with Telus positive or negative ones.. or tell us if you've been able to fix the problem by hacking the device. Anything at all that will help the people still stuck with this phone.
I have done some efforts regarding battery capacity measurement Just lookup this thread: http://forum.xda-developers.com/showthread.php?p=5558383#post5558383

[Q] Battery recalibration issues - G1 on CM 5.0.8

My apologies if I am here with the same complaint, but I tried searching this forum and found nothing that works for me.
Basically, I rooted and flashed CM 5.0.8 and I have been having battery issues. Now its not that my device is draining battery at a very fast rate (seems it is indeed doing that), but I suspect there is some problem with the battery meter.
So from all the stuff that I read, I decided to recalibrate the battery. I charged it up to full, until the green light went off, until the status showed 100%(full) and then some more. I then restarted into recovery(Amon-RA 1.7.0) and wiped the battery stats and rebooted back into CM, while having the charger connected at all times. Its worth noting however that during the time the phone was booting itself into recovery or into the ROM itself, the charging indicator stayed off. Thanks to that, when the phone booted into CM, the indicator was red for a few mins before it turned green (charge had dropped 99%)
Now I've done this 2-3 times, including letting the phone die due to an empty battery, but I am still getting very little life from the phone. For the record, I have the end button set to sleep and I don't have any continuously running widgets and my syncing apps (twitter) are set to sync only every 1 hour.
Anyway, again I don't think these apps are draining much battery, since once the battery dies down and the phone switches off (after light to moderate usage as compared to the life 1.6 Donut gave me), when I put it back to charge and turn the phone on after 5-10 mins of charge (while the phone is off), the meter shows a charge level of around 65%. So I suspect that the battery charge is at around 50-60% during when the meter reads it as around 1% and forces the phone to turn off.
I also tried switching on the phone after it had turned off, but it switches off immediately after booting (at least on 1.6, I could reboot it a couple of time on a 'dead' battery)
Are there any other tips that I can use to recalib my battery? Any idea will be much appreciated as my phone dies out each day before I can get back home and put it on the plug. Should I consider upgrading to CM6-RC1? Has it been proven that the battery performance is better on that?
Have u tried swapping out the battery with another one to isolate it to possibly the battery itself? Isolation is key, that way could it be ur extusb isn't charging correctly or is it the battery?
Well, I do have a spare - the one I saved from my bricked G1, but I haven't tried it out yet. The battery was working perfectly well just a few days ago when I had a stock Donut. So, I suppose it isn't a battery problem, but no harm in trying out the other one.
i had issues with my lithion battery and found out it happened to be on its last breathe. And with my spare i had it worked good. did u drop the battery at all? with lithium ion batteries can be as delicate as expensive china or porcelain. And to be honest the batteries that came with our g1's aren't really that good. If you can I would suggest getting an ext. battery from ebay. ive heard that fully discharging a lithion battery isn't the best practice either. I'm no expert just experience Best of Luck!
well...
reading the Cyanogen 5 thread I noticed at least 5 people with a broken battery...
for the record mine is broken too...
it's all swollen up... I mean, I can use it but it doesn't last a full day and it doesn't fit perfectly anymore in its slot inside the phone...
I'm starting to think that maybe for some reason flashing cyanogen 5 caused this issue, since so many people had this problem at the same time...
or maybe it's just a time defect of some stock htc batteries... who knows...
@GigiSpligi: Nono... don't blame CM for the swollen battery. Batteries tend to swell up after a lot of usage (charge discharge cycles). The battery on my old Nokia phone had swollen up after about 2 years of use. Similarly my friends E51 battery. Also my G1 batt seems to have swollen a little bit already. So nothing to do with the ROM.
Of course, if the ROM is making you charge frequently, then it is indirectly causing the effect on the battery.
geekoo said:
Should I consider upgrading to CM6-RC1? Has it been proven that the battery performance is better on that?
Click to expand...
Click to collapse
The exact same thing happened to me ... actually on all ROMs now ... i'm gonna look into getting a new battery and sdcard which kinda sucks, but oh well. when i think about it, i wasn't have any problems till i started flashing sense based ROMs, especially Slide ROMs. so i must have done something wrong. i can't even make a phone call for longer than 10 mins before the phone shuts off and have to plug it back it into a charger just to get it to boot to the home screen
... hope there is a solution ... haven't read through this thread yet. just wanted to let you know you weren't the only one with the exact same problems
GigiSpligi said:
well...
reading the Cyanogen 5 thread I noticed at least 5 people with a broken battery...
for the record mine is broken too...
it's all swollen up... I mean, I can use it but it doesn't last a full day and it doesn't fit perfectly anymore in its slot inside the phone...
I'm starting to think that maybe for some reason flashing cyanogen 5 caused this issue, since so many people had this problem at the same time...
or maybe it's just a time defect of some stock htc batteries... who knows...
Click to expand...
Click to collapse
geekoo said:
@GigiSpligi: Nono... don't blame CM for the swollen battery. Batteries tend to swell up after a lot of usage (charge discharge cycles). The battery on my old Nokia phone had swollen up after about 2 years of use. Similarly my friends E51 battery. Also my G1 batt seems to have swollen a little bit already. So nothing to do with the ROM.
Of course, if the ROM is making you charge frequently, then it is indirectly causing the effect on the battery.
Click to expand...
Click to collapse
hahaaha well that didn't take long to read ... yeah my battery is somewhat swollen and i did drop the phone once ... time for a new battery i guess ... sucks
[x-posted from Cyanogenmod forums]
Ah well... gonna have to pull out a new battery and see if that helps in anyway. I will have a look at the device usage stats to see if anything is causing unnecessary drain. Since there has been a drastic change in the battery life after the upgrade, I do not want to blame the battery itself yet. Guess some app is driving the phone nuts.
Ok, I was just seeing the battery usage history in spare parts and I there are some interesting usage stats there.
Network usage - While Market, Android System, Google, Calendar are around 1% - .5%, almost 100% of the usage has come from Media. I think this has been trying to keep the network alive throughout the time. I dunno if network means Data or just the voice network. The packages listed under Media are Camera(twice), DRM, Download Manager, Media Storage. Is there any reported issues with Camera or Media Player?
Also, Spare Parts says my Battery Health is Good. Is this a reliable indicator of the battery life?
I believe spare parts receives the battery info via "Testing" which comes stock on android. Let me know how the new battery works out cuz I want to research further when it comes to phone environment versus the actual battery itself.
I have same problem with my battery. I guess maybe battery life since it already use 1 half year. Anyway, who knows.
new battery
just picked up a brand new battery today. gonna leave it charging overnight. will report later on whether it fixes the problem with the random shutdowns
... on a side note, i think there has been a battery issue since CM5 correct? in my sig there is a recalibration method by xda member 'my_former_self' for those who have not read it and if your battery is still good to go ... worth a try
new battery
so it turns out my battery issues was in fact the battery. the new battery is working awesome. phone hasn't randomly shutoff on me all day with heavy texting, some youtube vids, mild internet browsing, and several apps ... 17+ hours later about 2% charge remaining. gonna run the battery through its conditioning cycle.
fyi i turned airplane mode on when i was in class ... approximately 2 hours
New battery it is
After spending over 4-5 days with the battery, I pulled out the spare that I had (with a couple weeks of usage) and installed that on my phone. Just to be safe, I drained the battery after some initial charging and ran it through this battery recalib method.
I did this yesterday morning after it being charged fully. I also installed SetCPU after recalibrating. Its run 2 full days of regular usage and I still have over 50% charge left. Ain't that cool or what? I think I will leave it uncharged tonight also and I guess it should last the whole of tomorrow as well. I don't think even the stock cupcake or donut lasted this long on a single charge. So in that case CM 5.0.8 has actually managed to up the battery life a lot (with SetCPU and, sleep on end).
Exactly how long does your battery last? It's no secret that CM5 (and any Eclair ROM) is just plain poor on battery life in these devices, even on my in-warranty Magic it chews through the battery about 25% faster than any Donut ROM such as Dwang, SuperD or CM4.
Seido sell extended batteries which fit in the original phone housing (unlike those ridiculous ones on eBay which have an extended back and turn your phone into a 2001-era brick), they seem to get good reviews, maybe give one of them a go.
Super Jamie said:
Exactly how long does your battery last? It's no secret that CM5 (and any Eclair ROM) is just plain poor on battery life in these devices, even on my in-warranty Magic it chews through the battery about 25% faster than any Donut ROM such as Dwang, SuperD or CM4.
Seido sell extended batteries which fit in the original phone housing (unlike those ridiculous ones on eBay which have an extended back and turn your phone into a 2001-era brick), they seem to get good reviews, maybe give one of them a go.
Click to expand...
Click to collapse
Co-sign. I'm using one of their batteries and they work well.

[Q] Faulty Battery?

So I've had my Samsung Galaxy S 4G for over a year now. Rooted it many times with no issues. Until recently, my phone's battery meter seems to be messed up. Sometimes when I charge it to 100%, I use it for maybe an hour and it reaches up to 60%. Then, it randomly shuts off as if the battery is dead. I reboot it and it tells me to Connect my charger because the battery is 0% which is weird because it just said it was 60%. It shuts off again immediately and I wait for like 10 minutes later, then reboot it, only to see it say I have 40%ish left. I have already used Battery Calibration because it has worked in the past but now something seems to be wrong. I even use the Doubletwist Music app and it seems to be draining my battery life significantly more than usual as well (1 hour would take up about 25% of my battery) and the random shut-off because of "low battery" life occurs. Is this a battery problem ?
Try the one click gremlin remover, or flash another ROM. You can also try wiping cache, dalvik, and battery stats if you haven't. If the problem persists then you're probably looking at a bad battery.
Check your battery physically, if is bloated/swollen, then it is defective and needs replacement. but if not, then try going back to stock GB and see if the problem persists.
Take it out, put it on a flat smooth surface. Spin it on both sides. If at least 1 side spins like more than one or two circles, it's broken.
Thanks guys. I never thought a battery would get bloated but when I took it out, I immediately noticed this and haha in regards to the post on top, I thought you were only joking but you were right ! Anyways, I just ordered the same model number of the battery on Amazon (http://www.amazon.com/gp/product/B0...ils?ie=UTF8&me=&qid=1348188495&seller=&sr=1-1), in hopes that my battery life is back to normal !
Just a note, any recommendations/advice/tips on what you should/shouldn't do in terms of charging a battery. What I usually do is charge my phone every night and unplug it once I wake up. Maybe that contributed to the bloating.
Heat and deep discharge kill Li ion batteries, so your approach is good. Topping it off during the day won't hurt either.
Posted from my SGS4G, thanks to Team Acid development
I got a new bat last year and it's already puffy.
I guess that's why I am having worse battery on CM9 then already reported.
Yeah when the battery is bloated around the middle it means you need a new one. Battery life is not that bad on cm9 with a new battery. The old batteries thats been through a billion flashes and possibly overclocking with overheating and cooling are bound to suffer on cm9. Anyways their cheap on Amazon like $7 bucks for OEM.
I am prob gonna get a new extended slim one.

[Q] Random Shutdown Issues - Bad Battery?

Hey all,
I am currently running CM9 (bhundven's 7-29 herring build) on my Galaxy S 4G, and I am having some problems with random shutdown. This has only been happening for the past few days or so (EDIT: and I have been running CM9 for about three months with no issues). It seems that the phone works perfectly fine until the charge gets to about 60% starting from a full charge, and then the phone randomly shuts off. The phone will not start back up unless I have it plugged into the wall, and the results are a little unpredictable. The first time it happened, I turned it back on and it said the battery was at 1% and charging. Now, after clearing the battery stats, it reboots to 60% battery. It seems to work perfectly fine after that, and yesterday it went all the way down to about 12% before I started charging it again. It just happened again today, and when I turned it back on it said it was at about 60%.
My charging habits are pretty bad for Li-Ion batteries; I tend to let the charge drop all the way to about 10% or 5% before I plug it in and charge it all night, way past what is necessary to get to 100%.
The battery does look a tad swollen, but I might be exaggerating.
I just wanted to know if this is a bad battery with 100% certainty, or could it be a problem with the OS or internal parts, etc. I can easily buy another battery online, and I probably will.
EDIT: Also, I have had some overheating issues with this phone, and I can often smell electrical smoke in the charger port area behind the speaker, which is why I say it might be an internal parts issue.
Thanks everyone,
cpkelley94
You need a new battery. I was having the same issue lime 3 months ago; phone was dying at half charge the when it rebooted, battery would be dead. Then when I plugged it in, it would charge in 20 minutes and the repeat the cycle. Put the battery on a table to see if its still flat. If it rocks or spins excessively, its usually an indicator of a bad cell.
Mine JUST started doing the exact same thing last week. Battery is definitely swollen. I replaced it just this evening and I'm in the process of doing a full charge from 0->100 to see how things go. I'm 99.999% sure the battery was dead. Replace yours.
Sorry for the thread necro, but I wanted to thank the OP for asking this question and to the helpful replies. We just had a heat wave here and maybe coincidentally to that, I've been having random shutdown problems. Having looked at this thread and my battery, I can tell that I definitely need to replace that. So thanks, all!

S7 started turning off, Replaced battery and same thing, Thinks its dead?

Hey guys, As title says, So the story on this thing lol Bought it new I believe 1.5-2 years ago, battery got bad, so this spring in february I replaced the battery my self, I had ordered 2, Both certainly a genuine battery, I had a S7 so I wanted a spare for mine when IT came time. After battery replacement phone was great again, good as new! then as of 3 days ago random shut offs. battery reads 80% shut off, Then I noticed If I left it off for a few hours or all night and turn it on in the am 0%! Tried charging and It's not taking a charge really, It went to 9% and stayed there for ever and was getting hot so I didn't want to risk it. ok so bad battery, this morning I swapped in my OTHER spare new battery, and Let it run up to 100% before turning on for first time, All seemed good! then all the sudden after 6 hours (before it was like every 10 minutes it'd shut off.) It started doing it again, Same thing battery is dead it figures, But it can't be.
Thinking perhaps the board it's self or something just ain't right? :\ Any thing to check or tips/tricks? I tried googling and came up empty handed.
Octanee said:
Hey guys, As title says, So the story on this thing lol Bought it new I believe 1.5-2 years ago, battery got bad, so this spring in february I replaced the battery my self, I had ordered 2, Both certainly a genuine battery, I had a S7 so I wanted a spare for mine when IT came time. After battery replacement phone was great again, good as new! then as of 3 days ago random shut offs. battery reads 80% shut off, Then I noticed If I left it off for a few hours or all night and turn it on in the am 0%! Tried charging and It's not taking a charge really, It went to 9% and stayed there for ever and was getting hot so I didn't want to risk it. ok so bad battery, this morning I swapped in my OTHER spare new battery, and Let it run up to 100% before turning on for first time, All seemed good! then all the sudden after 6 hours (before it was like every 10 minutes it'd shut off.) It started doing it again, Same thing battery is dead it figures, But it can't be.
Thinking perhaps the board it's self or something just ain't right? :\ Any thing to check or tips/tricks? I tried googling and came up empty handed.
Click to expand...
Click to collapse
It's likely the batteries you have are not genuine. Fake copies don't have a control chip which interfaces with the device. Your phone is shutting down to protect itself from overheating and other problems caused by copies.
There are some great copies out there but trust me they're still copies.
cooltt said:
It's likely the batteries you have are not genuine. Fake copies don't have a control chip which interfaces with the device. Your phone is shutting down to protect itself from overheating and other problems caused by copies.
There are some great copies out there but trust me they're still copies.
Click to expand...
Click to collapse
Yeah that's for sure on the copies, I had looked at how to compare what I had VS the fake ones and they seemed to be genuine? The batteries came from 2 seperate sources as well so hard to say, if the first one I put in was a copy then it did last a while but surprised then that my 2nd one never made it more than a few hours and the same issue. But you just never know. Everybody claims your buying a genuine battery but I'd assume the listing prices are tell tale of a fake/copy lol
Monitoring the battery and either the voltage sensor is bad or the battery, it'll chwrge and say it's full but yet voltage goes to 3.4v, then if I plug it in again it'll go up to 4.2v, once I unplug it, it drops of course, I was using a battery burn program and Itll drop from r. 2 to 3.4 right away, I got it to run for 15 mins one time then it dropped off, otherwise another time from 4.2v it dropped to 3.0 then shut off after starting th test in like 20 seconds, reports battery immediately as 17% after re booting.
This battery sat for a while so will try a 3rd fresh battery and hopefully genuine, though I suspect my past 2 were genuine.
Wanted to update this for anybody who may find this thread off google. I got the same replacement battery again Which was the fix, Asked the seller and they said they'd shoot me a new battery, Again whether genuine or not... Well they claim genuine. I let the phone charge to full and Performed the battery draw test by running the 2 apps to bog the phone down and make everything run to 100%. ran like that 0 issues for about 2 hours, Voltage was very stable the whole way through, before It would maybe hold for a few mins then shoot right down from 4.0 to ~3.2V. Even now after a hour It was still well above 3.7V. My old s7 battery was exactly that, sat unused on my shelf for ~2 years because it was mis-placed and even installed it was no good either.

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