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[Q] Galaxy S4 mini

I have just bought thus mobile and downloaded Viber. No problem until after a few days I noticed that it is saying Viber is ongoing. How do I stop this as it won't let me see my recent contacts always goes to my last contact. Hope you understand this.

annebarnett said:
I have just bought thus mobile and downloaded Viber. No problem until after a few days I noticed that it is saying Viber is ongoing. How do I stop this as it won't let me see my recent contacts always goes to my last contact. Hope you understand this.
Click to expand...
Click to collapse
You can open system >application>viber> force stop it shall be ok and if it persists uninstall and reload

Mail count incorrect

Title pretty much says it all!
On my phone (Note 4) the unread mail count is currently one. On the S2, it is twenty-eight. Scrolling through the mail on the S2, I can see emails that I deleted days ago. Am I perhaps missing something from the settings?
(The emails relate to gmail and Google Apps mail)
Many thanks
KJ

I have the same exact issue. I emailed Samsung and they told me to do a factory reset to correct the issue as they have not heard of this bug from the latest update. A factory reset did NOT correct the issue. I believe the latest update caused the issue but convincing Samsung is another story. I was going to call them on Friday to see what the story is but does anyone else know what is going on here?

So I contacted Samsung technical support and they asked me to resync my bluetooth connection with my phone. Basically you just disconnect the gear s2 from the phone and hit connect again in the gear manager. It seemed to have worked for the first email deleted but not for any subsequent emails. I just tried it again and it is actually not working at all.
Because this is not a "software issue" they claim, the watch would need to be sent for repairs. I don't know what else to do but I'm not sending off the watch for repairs. If you are experiencing this issue, please call Samsung because they do not believe this is an issue and let us know here. If you AREN'T experiencing this please let us know as well...
The issue is that when you delete an email from your watch, it will delete from the phone CORRECTLY. However, if you delete an email from your PHONE it will not automatically delete it from the watch... causing you to have to manage the deletions on your watch manually. This was working prior to a software update recently.

Murphinator2000 said:
So I contacted Samsung technical support and they asked me to resync my bluetooth connection with my phone. Basically you just disconnect the gear s2 from the phone and hit connect again in the gear manager. It seemed to have worked for the first email deleted but not for any subsequent emails. I just tried it again and it is actually not working at all.
Because this is not a "software issue" they claim, the watch would need to be sent for repairs. I don't know what else to do but I'm not sending off the watch for repairs. If you are experiencing this issue, please call Samsung because they do not believe this is an issue and let us know here. If you AREN'T experiencing this please let us know as well...
The issue is that when you delete an email from your watch, it will delete from the phone CORRECTLY. However, if you delete an email from your PHONE it will not automatically delete it from the watch... causing you to have to manage the deletions on your watch manually. This was working prior to a software update recently.
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Click to collapse
I am not having the same issue, if I delete my email from the phone it does delete it on the watch. It will not delete it from the watch when I am connected remotely though, but it does remove it once I get back on bluetooth. This is exchange email through the normal android email system. Have you also tried deleting the email on either outlook or the web client and see if it updates the phone and watch that way?
One thing I do notice though that does throw my mail number off at times. If I do not receive the notification on my phone then I do not get that email on my watch. So far no matter what it doesn't seem to sync back to it. The only instance I have ran into with this is if I have my email application open and a new email comes in. Because the email app is open it never does a notification to my phone so the watch never gets it.

rgburress said:
I am not having the same issue, if I delete my email from the phone it does delete it on the watch. It will not delete it from the watch when I am connected remotely though, but it does remove it once I get back on bluetooth. This is exchange email through the normal android email system. Have you also tried deleting the email on either outlook or the web client and see if it updates the phone and watch that way?
One thing I do notice though that does throw my mail number off at times. If I do not receive the notification on my phone then I do not get that email on my watch. So far no matter what it doesn't seem to sync back to it. The only instance I have ran into with this is if I have my email application open and a new email comes in. Because the email app is open it never does a notification to my phone so the watch never gets it.
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Click to collapse
Thanks for the post. I reinstalled Gear Manager and it MAY have fixed the issue. I'm still going through some tests. The only way to get the emails to your watch all the time is to turn off the Limit notifications in Gear Manager > Notifications on your phone. I turned it off for the very reason of getting all the future email to go to the watch.

Murphinator2000 said:
Thanks for the post. I reinstalled Gear Manager and it MAY have fixed the issue. I'm still going through some tests. The only way to get the emails to your watch all the time is to turn off the Limit notifications in Gear Manager > Notifications on your phone. I turned it off for the very reason of getting all the future email to go to the watch.
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Click to collapse
That's good that you may have got it resolved.
So for mine, I have already turned off the limit notifications option a few days ago. That works good so if I am using my phone the notification will still come to the watch, before I had turned it off if I was using my phone the notification would not come to the watch until my screen on the phone went black.
The problem is that if I actually have my email app opened up on the phone, and an email comes in. The phone doesn't give a notification because I had the app open already and see the email. At this point the watch never gets a notification for that email because the phone never did. So that email never makes it to the email app on the watch. Its almost like the watch didn't see a notification so the email doesn't exist for it.
This is not the same result for text messages, text messages still seem to sync correctly even if I did not actually get that notification on the phone.

rgburress said:
That's good that you may have got it resolved.
So for mine, I have already turned off the limit notifications option a few days ago. That works good so if I am using my phone the notification will still come to the watch, before I had turned it off if I was using my phone the notification would not come to the watch until my screen on the phone went black.
The problem is that if I actually have my email app opened up on the phone, and an email comes in. The phone doesn't give a notification because I had the app open already and see the email. At this point the watch never gets a notification for that email because the phone never did. So that email never makes it to the email app on the watch. Its almost like the watch didn't see a notification so the email doesn't exist for it.
This is not the same result for text messages, text messages still seem to sync correctly even if I did not actually get that notification on the phone.
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Click to collapse
Ahhh ok I got ya. If the app is open, no notification, therefore no email on watch. Nice. I wondered why Samsung decided to handle emails like this to begin with. It would have been easier to just read from the phone or something instead of this convoluted sending notifications of future emails. That way I could access all the emails at once as well.

Yeah I agree, not sure what the thoughts were with it either. Owell, hopefully they will have some tweaks to it. The good thing is that it really isn't a big concern. If I already saw the email on my phone before the notification came in then I'm not that concerned about seeing it on my watch. The situation just won't come up very often as I don't just stare at my email app waiting for emails to come in haha. Just more of thought it was an interesting way they did things. Would be nice to know how that back end for that is working.
Either way, maybe it is because it is my first smart watch, but so far I'm still loving it even with some bugs and a lack of apps.

I just got a s2 classic, I am experiencing the same issue, I delete the messages from my phone, and they still show on the watch, I have tried removing gear from my phone and reinstalling, but it did not work, I still have the same issue.
any other people have this issue and have any other advice on fixing it.
thanks

Text Message notifications no working on Gear S3 Frontier

Hi.
Have the Samsung Gear S3 Frontier BT version paired with a Samsung Galaxy S7 Edge.
I'm receiving all notifications with the exception of TXT messages even though I believe the setting seems to be correct.
Anyone else experience a problem receiving message notifications?
Ed

Do you use the stock Samsung SMS app on the phone? If not, that may be the issue.

the_scotsman said:
Do you use the stock Samsung SMS app on the phone? If not, that may be the issue.
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Click to collapse
Yes I use the stock SMS App

Try this... on the watch open the message app and try to send your self a txt.. on mine the first time i open the app it said i was not using the stock app on my phone and gave me the option to switch it.. Im using Google hangouts as my stock app and it seems to work pretty good.. i cant start a txt from the watch but i am getting all notifications..

jestexman said:
Try this... on the watch open the message app and try to send your self a txt.. on mine the first time i open the app it said i was not using the stock app on my phone and gave me the option to switch it.. Im using Google hangouts as my stock app and it seems to work pretty good.. i cant start a txt from the watch but i am getting all notifications..
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Click to collapse
Thank you.
I sent a txt to myself via the watch (no prompt to change app as using the default app already).
Phone received the txt as did the watch.
Watch now displaying notifications of txt's received without making any system changes.
Must have been caught in a lost loop or something.
Weird but I will certainly remember this solution should it occur again.
Cheers.

interesting. I also sent a text to myself and this started working with the default SMS app.

I have the same problem, but that did not fix it for me.
I have Gear s3 Frontier. Number sync on . Connected to s6 edge plus via Bluetooth.
It has been working fine. It quit a few days ago, and I couldn't get it fixed, ended up uninstalling everything and doing a reset on the watch. This is terribly inconvenient, setting up NumberSync again etc.
I go to notification settings on the phone in the gear app and Messages is not listed anymore. I get the texts on the watch, but only if I go into the app. Any help?

[email protected] said:
I have the same problem, but that did not fix it for me.
I have Gear s3 Frontier. Number sync on . Connected to s6 edge plus via Bluetooth.
It has been working fine. It quit a few days ago, and I couldn't get it fixed, ended up uninstalling everything and doing a reset on the watch. This is terribly inconvenient, setting up NumberSync again etc.
I go to notification settings on the phone in the gear app and Messages is not listed anymore. I get the texts on the watch, but only if I go into the app. Any help?
Click to expand...
Click to collapse
Open Samsung Gear app on phone >> Settings >> Notifications >> Manage Notifications >> Messages (Slide to ON mode)

khaaba said:
Open Samsung Gear app on phone >> Settings >> Notifications >> Manage Notifications >> Messages (Slide to ON mode)
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Click to collapse
That's the problem. "messages" is now missing from there. It's not listed at all. No option to turn it on. Only way is to factory reset the gear and Uninstall and re install gear app on the phone.

I'm in France and i have exactly the same problem since a few days without doing anything in the settings of the gear s3 classic or in the phone (an s7) : all the notifications except sms and "messages" is no more in the gear app settings. Sorry for my english and thank you for the futur help.
Francis.

+1 same problem is that Messages is not showing up as an option within the Gear app's Notification tab/window. It was there previously before recent update on S3 Frontier (using S7 Edge).

enjoythemusic said:
+1 same problem is that Messages is not showing up as an option within the Gear app's Notification tab/window. It was there previously before recent update on S3 Frontier (using S7 Edge).
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Click to collapse
I haven't found a fix yet. Only thing that fixes if for a while is completely in installing gear app and resetting the gear itself. But then you have to set everything up again. Very frustrating. I opened a ticket with att and Samsung, haven't heard back in a couple weeks though. Lol

Glad I'm not the only one with this problem. Hopefully they fix it soon...
Sent from my SM-G950U using Tapatalk

Same issue here - factory reset of the phone was the only thing that fixed it. Then started to do the same thing a couple days later.

Don't forget to set notifications to On in the phone app
Hi there, had the same issue. I found that although the phone was set to notifications in settings...that in the actual message app (standard one) under settings there, my notifications were set to OFF! So, seems like you need to set notifications ON in app on phone, on the phone settings, in the Gear app..and make sure you give it some sort of vibrate/noise in settings on watch, then it should work! :good:

I've had the issue crop up a couple times but was able to resolve it by activating the cellular on the watch and sending a text to the phone. Yesterday, that didn't work. Today I noticed that instead of 2 Bluetooth connections for the S3 on the phone, there is now 1, shows call audio. Wondering if this is the root of the problem. Can others who have the problem check and see if this is occurring on your phones as well?

here's the fix: Go into your app mananger on your phone, click on the Gear S plugin app, then click on storage and clear the cache. Restart your gear s3 and it's back to normal

Having the same problem
hbelton said:
I've had the issue crop up a couple times but was able to resolve it by activating the cellular on the watch and sending a text to the phone. Yesterday, that didn't work. Today I noticed that instead of 2 Bluetooth connections for the S3 on the phone, there is now 1, shows call audio. Wondering if this is the root of the problem. Can others who have the problem check and see if this is occurring on your phones as well?
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Click to collapse
I am having the exact same issue as you with my s3. Did you ever find a solution? I have searched far and wide but im stumped. Even had Samsung look at the watch, but of course they found nothing.

I'm having this problem now too... It just started out of nowhere. I can see the message on my watch if I scroll to the notifications screen, but it does not vibrate nor show when I twist my wrist... I have tried everything... Every single thing necessary is on. I've even done a factory reset WITH uninstalling all the apps on my phone and installing everything in order again. Setup the watch as new. This isn't cool. Half of the reason I have this watch is for notifications. Seriously, Sammy needs to get it together! I've been having WAY too many problems with this watch in the last couple months.
Anyone found a fix? Nothing anyone has mentioned previously works.

Having the same issue here. No freaking idea what's going on. Have tried just about everything. Textra works but AM doesn't. Even Gmail doesn't work. So basically it seems like Google apps aren't working

Samsung galaxy note 8 freezing with contact and message applications

I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.

korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
The contact app is the same for both messaging and phone. It's a stand alone app. I've seen a few people with this issue, and am curious what causes it. I have had no issues with my so my guess is it has something to do with your setup.
Take a look at the below and see if any work
1.) What version of Contacts is in stalled on your phone?
I'm running v 3.4.04.4 Contacts and v 1.0.01.25 contacts storage. If you are not on either of those go grab the APK from APK MIRROR
2.) Check your account settings
Start with you Google account and see if there is a sync error. If not there then check Samsung cloud. If not there check your sync settings in the contact app. If there is any issue syncing it could be causing the crash.
3.) see if all of your contacts cause it to crash or just a specific one.
It could be an issue with something one app is trying to add to your contacts. I've seen linked in cause contacts to crash, and I've seen Facebook cause contacts to crash. If either of those are syncing with your contacts (check permissions) they could be causing the issue.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
If any of these work let me know so we can help spread the word. Thanks.

korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
Hi. I had similar problem. Try find solutions on web, none. Complaint to samsung facebook, no response. So I decided to;
1. Do System Update... but it says I have the latest installed already.
2. Open PlayStore, found out I set Auto Update to OFF. So I manually update everything (except Games apps)
3 Open Galaxy Store also Auto Update turned OFF. So do manual update everything (except games again)
4 Restart Phone
Dont know which steps solved it, but I dont have issue with Contacts or Message anymore. Its been more than 3 days now... no issue. So I guess you can try the above and see if it helps.

Its started to happen to me but while im in a game not on the phone or messenger.

frome901 said:
Its started to happen to me but while im in a game not on the phone or messenger.
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Click to collapse
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.

ShrekOpher said:
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
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Click to collapse
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since

frome901 said:
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
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Click to collapse
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app ( https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix ) Haven't had an issue since.
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix

ShrekOpher said:
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
Click to expand...
Click to collapse
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good

frome901 said:
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
Click to expand...
Click to collapse
Thanks should be fixed now. Definitely a helpful app
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix

No text message notification to Gear S3 Classic

Ok, I have Gears S3 classic (bluetooth) and S7 Edge. I have had my S3 for several months and all has been great, I love it. But 2 days ago, my watch stopped receiving notifications for text messages only (I still get notifications for other things like calls, emails, etc...) And yes, in my gear wearable app, messages is marked to receive notifications...they just don't come thru to the watch. I am using stock messaging app for Samsung. One thing I did notice when I was trying to trouble shoot, is that I can send texts from my watch to my phone, on the watch, it shows the spinning circle as if it were constantly trying to send the message. Funny thing is, my phone gets the message, but when I go to look at the watch, the "sending" circle is still spinning. It won't stop. I think the fact that it is getting snagged/caught up on the watch's end might be the culprit. I just cant figure out how to fix it. Factory resetting the watch is the last thing I want to do, I'd like to avoid it if at all possible.

I have the Gear S3 Frontier SM-R760 version and I downloaded the 4.0.0.2 firmware and flashed it. All went well. However, I too don't receive message notifications on the watch. I have removed and reinstalled the app on my Note 8 and reset the Gear S3 to set everything up as a new phone but there is still no luck.
If there is any work around to this or anyone can help then it would be greatly appreciated. All of this seem to have happened since I updated to 4.0.0.2 but I hear it's happening on other firmware as well.
Download Pulse SMS onto both the phone and watch. Don't worry about registering as all you're bothered about is notifications. Enable Pulse SMS from the Gear app for Notifications and any SMS messages you receive you will be notified on the watch from the Pulse SMS app on the watch. This so far seems a valid workaround to the problem.

Yeah...its very frustrating. Is there another text/sms app we can use? I see people mention Textra...but I don't see that on apps for watch, just for phone.

AndHD2 said:
I have the Gear S3 Frontier SM-R760 version and I downloaded the 4.0.0.2 firmware and flashed it. All went well. However, I too don't receive message notifications on the watch. I have removed and reinstalled the app on my Note 8 and reset the Gear S3 to set everything up as a new phone but there is still no luck.
If there is any work around to this or anyone can help then it would be greatly appreciated. All of this seem to have happened since I updated to 4.0.0.2 but I hear it's happening on other firmware as well.
Download Pulse SMS onto both the phone and watch. Don't worry about registering as all you're bothered about is notifications. Enable Pulse SMS from the Gear app for Notifications and any SMS messages you receive you will be notified on the watch from the Pulse SMS app on the watch. This so far seems a valid workaround to the problem.
Click to expand...
Click to collapse
So, I unpaired my gear s3 watch from bluetooth list on my s7 edge. Next, I uninstalled gear s plug in from apps list on phone. Then, I went to apps list and cleared cache and data from gear wearable app. Then I uninstalled updates for gear wearable app as well. After that, I went to play store and updated gear wearable app to current version and repaired watch w phone/app. I thought I could do it without resetting watch. But the wearable app and watch wouldn't connect without resetting watch, so I bit the bullet and reset watch. I tried to connect them without resetting watch, but app popped up a message saying I needed to reset watch and it did it itself w push of a button. It didn't take that long to put apps back on watch. And it worked. I am now getting text notifications from stock samsung messages app back on my watch.
2 notes:
#1 - when watch and app reconnected after reset, I did not restore back up, I skipped it and manually went to wearable app to put apps back on as they are listed there. I didn't want to reset watch, but it seems to be working for now.
#2 - before I did all this, I used Textra SMS, and that app sent notifications to my phone no problem. But I wanted to fix the issue, not use a workaround.