Yes, I have read other threads prior to posting this. My Samsung infuse WILL NOT connect to my PC to attempt to use GTG's unbrick to revert back to stock. I have tried the following:
1. Multiple USB cables
2. Install Kies
3. Install Kies Mini
4. Uninstall both versions of Kies
5. Install just sole Infuse drivers
6. Attempted multiple computers (2 Windows 64-bit machines, 1 Windows XP SP3)
7. Attempted to use in VMWARE
8. Performed factory reset
9. Used USBdeview to delete any association of the device with the computer
10. Select mass storage mode when prompted to connect to the PC. Also set it to automatically select this setting.
I have tried everything I can find on this form and on the internet, still no luck. My phone makes the noise that it is going to connect and does nothing. Doesn't show that the device is installing, doesn't ever show up under my computer, just sits there. When I pick mass storage on the ROM it goes back to the main screen. I am running GTG's infused ROM, attempting to take back to stock. I have tried Heimdall, I have tried GTG's back to stock methods, phone NEVER is picked up by the computer even in download mode. To say the least, I have tried this OVER AND OVER on multiple machines, within the past week, and I would like to just go out and run my infuse over with my car at this point. I do not believe I will ever be buying a Samsung device again. Can someone please help me before I go insane? Any recommendations would be greatly appreciate on attempting to get this POS to connect to the computer. I am on Windows 7 64-bit edition.
Since you are attempting to unbrick... Have you tried to do a factory reset from the ROM settings?
Just my 2¢
http://forum.xda-developers.com/forumdisplay.php?f=1237
omnimanx1 said:
Since you are attempting to unbrick... Have you tried to do a factory reset from the ROM settings?
Just my 2¢
Click to expand...
Click to collapse
Several times. I have also tried reflashing the ROM through CWM as well.
drivel2787 said:
Several times. I have also tried reflashing the ROM through CWM as well.
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Click to collapse
1. You might have a bad usb data CORD or one meant only for charging, not DATA. Edit..nvm..saw the first line.
2. Your phone's UBS port may be bad.
3. Are you able to connect via kies air?
Thank you for doing your research. The only thing that I can see that you're missing is that you didn't say you ran the program with admin access. And comon Cheezy.. be nice. This guy knows his stuff man..
Erik_T said:
Thank you for doing your research. The only thing that I can see that you're missing is that you didn't say you ran the program with admin access. And comon Cheezy.. be nice. This guy knows his stuff man..
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Click to collapse
Apologize for not posting, I ran Odin as Administrator, even tried XP Compatibility mode on both Windows 7 64-bit boxes. I installed Ubuntu, but doesn't appear that GTG's Back to stock is compatible with Wine, so couldn't resort to that option. I didn't recall if I had tried installing Kies mini with administrative rights or XP compatibility mode so I'm trying that now. Will report back. I'm thinking I could have a bad data cable that's just used for charging. Thing is, it worked when I originally rooted the phone from Stock, so I was wondering if it had something to do with the firmware for GTG's infused and Windows 7 64-bit. But, I see plenty of people able to get Odin to work on his build, so doesn't make sense to me. I did flash back to GTG's Infused 2.2.1, seems to have fixed some of the issues I was having with 2.2.3 (random freezing of the phone, system volume freezing and crashing when opening through Settings menu), random WIFI turning on/off. That seems to be all good now. Just wanted to figure this issue out.
No luck... But, Kies Air does work. Still doesn't fix the fact that I can't connect via USB to store back to factory. But, I think that both USB cables I have may be bad for data connection. They are the ones that came with the phone, and BOTH cables attempt to just charge the phone and not attempt to mount the external storage in Windows 7 64-bit. Debating whether or not I want to order another cable, thinking about upgrading devices since I'm eligible at this time. Any recommendations on a good upgrade from the Infuse??
drivel2787 said:
No luck... But, Kies Air does work. Still doesn't fix the fact that I can't connect via USB to store back to factory. But, I think that both USB cables I have may be bad for data connection. They are the ones that came with the phone, and BOTH cables attempt to just charge the phone and not attempt to mount the external storage in Windows 7 64-bit. Debating whether or not I want to order another cable, thinking about upgrading devices since I'm eligible at this time. Any recommendations on a good upgrade from the Infuse??
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Click to collapse
If you're looking for a data cable, i got 2 off Ebay for $1 each. They worked. Search for mini usb DATA cable.
I've seen them go bad midcharge. If you had it plugged in, wiggle it, push slightly in each different direction gently. sew if you can get a brief response.
Re: new phone, galaxy note seems to be the hot device.
Sgs2 seems to be the fav by devs
I know you've said you've tried different cables, I had the same problem and it did turn out to be a cable issue. I tried 3 different types, and I ended up having to use one that I got directly from the local AT&T corporate store.
drivel2787 said:
No luck... But, Kies Air does work. Still doesn't fix the fact that I can't connect via USB to store back to factory. But, I think that both USB cables I have may be bad for data connection. They are the ones that came with the phone, and BOTH cables attempt to just charge the phone and not attempt to mount the external storage in Windows 7 64-bit. Debating whether or not I want to order another cable, thinking about upgrading devices since I'm eligible at this time. Any recommendations on a good upgrade from the Infuse??
Click to expand...
Click to collapse
If you have an old Blackberry USB it will work. I use one for my Infuse . Or maybe a friend of yours has one you can try before you decide to buy one...
Just my 2¢
Thanks guys, will definitely give that a shot and buy a new cable. I'm pretty sure that's gotta be what the issue is. I wouldn't think that 3 different computers are bad with two different OS's. I will probably get one here in a few days. I plan on upgrading the device here soon. I bought it out of pocket retail about six or so months ago so I didn't have to renew my contract. I'm waiting to see what they release at the end of next month's conference before upgrading. Probably give a quad core a shot to see how they are
Well, new USB cable NOPE, Still no connection to the phone via USB.
Did you try the ports on the back of the comp?
Sent from my SAMSUNG-SGH-I997 using xda premium
Try PUtting the phone in MTP mode
drivel2787 said:
Well, new USB cable NOPE, Still no connection to the phone via USB.
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Click to collapse
Drivel,
While you are plugged in, try pushing the connection around a bit. See if there is any recognition. If there isn't, i think you may have a hardware issue.
If it was a hardware issue, the trick it's to get att to honor their warranty.
if you're running infused, the trick is how to get out back to stock or to brick it
The closet thing i can think of is to download download dman uckl2 rooted package via kies air or by phone. Dl the stock kernal. Flash the ROM, disable lagfix, then flash the stock kernel.
That's as close to stock as I can think off for you to take to the att store and have them check the usb hardware port
edti: no prob GoSooner.
thanks qkster^ Thanks button failed on me
Take this with a little tolerance from a noob.
I am trying to get my G friends In fuse to upgrade and can't get past the unregistered device.
Shes uses it for prime business and is going out for 2 days so I can't wipe the internal till she gets back but I'm up to the last 2 steps. After pulling the sd card it wanted to but still hung. Will wait till she gets back to wipe the memory clean.
Following long trails of solutions it looks to me for some steps for you to try.
Do a search on your comp and find all kies. Remove all.
Pull usb from comp and phone.
Hard reboot of phone,reboot comp.
Reload Kies mini
Open above, file drop down,load drivers.
plug in usb to comp.
phone usb to kies.
plug in usb. Go/no go?
No go pull phone sd card. Repeat all above. Go/no go.
No go? wipe internal memory.
Repeat /Go/nogo.
No go /Sledge Hammer cure.
Pu
Appreciate the help guys. It's weird because when I first had the phone it worked for me to root the phone. I think I'll just stick to Kies air if I need to back up or anything. I don't feel like going through the trouble of flashing/exchanging and then re-rooting the new phone. I'll just deal with it. With the new USB cord I did trying a Windows 7 64-bit and Windows XP.
I do want to say that I appreciate everyone's help.
Had to remove the site address cause I'm a noob and this info wouldn't post. But the below is the issue for me.
[14] On February 3, 2012, the update went live on Kies Mini.
Samsung Infuses with "Kernel 2.6.32.9" blocks Kies Mini from being able to update to Android 2.3.6 "Gingerbread". An over the air patch should be released by 2/8/2012 to fix this issue.[citation needed]-
Hi,
I just received my phone, and have a couple of total newbie questions. I have never had an android phone, but, have an unlocked android tablet for my daughter. I unlocked it with info from this site. Awesome help!! I couldn`t have done it without you. Needed a new phone, and couldn`t afford the home prices or contracts for the iphones, galaxies, etc, so went for the Jiayu G3. Just started using mine, but and having problem getting windows 7 computer to recognize the device. The screen looks great and so far, it seems nice, but I am not a phone tech. I`m more of a desperate user, willing to learn and try...with direction from someone with experience.
Has anyone else had a problem with this phone being recognized, I guess as a mass storage device, and is there some solution that someone can help me with?
Also, wondering whether or not to unlock the phone, once the first problem is solved. I don`t know too much about the benefit of the unlock in this case. Can someone share info on that? I SAID I`m a newbie, sorry.
Is there any must have software that any of you more experienced users recommend for this phone?
Does ANYONE know where I can find info on it in English, so that I can figure out what I`m pressing?
Seriously....Thank you!
Easter3 said:
Hi,
I just received my phone, and have a couple of total newbie questions. I have never had an android phone, but, have an unlocked android tablet for my daughter. I unlocked it with info from this site. Awesome help!! I couldn`t have done it without you. Needed a new phone, and couldn`t afford the home prices or contracts for the iphones, galaxies, etc, so went for the Jiayu G3. Just started using mine, but and having problem getting windows 7 computer to recognize the device. The screen looks great and so far, it seems nice, but I am not a phone tech. I`m more of a desperate user, willing to learn and try...with direction from someone with experience.
Has anyone else had a problem with this phone being recognized, I guess as a mass storage device, and is there some solution that someone can help me with?
Also, wondering whether or not to unlock the phone, once the first problem is solved. I don`t know too much about the benefit of the unlock in this case. Can someone share info on that? I SAID I`m a newbie, sorry.
Is there any must have software that any of you more experienced users recommend for this phone?
Does ANYONE know where I can find info on it in English, so that I can figure out what I`m pressing?
Seriously....Thank you!
Click to expand...
Click to collapse
Are you still having problems connecting as mass storage as i just plugged mine into my sons windows 7 pc and it installed drivers straight away. Whe you connect to pc does usb connected not show on screen and a turn on usb storage button not appear. If not then when you plug in the cable swipe down from the top of the phone to see the notification area. One of the notifications should read Connected As USB Storage Touch for other usb options. Now yours might say media device or camera (ptp) just push that button and you should be taked to a screen with 3 choices, usb storage-media device-camera(ptp) select usb storage and if drivers do not start to install pull out cable and plug in again and hit connect as usb staorage and then OK. Hope this helps, I have mine rooted but I would not bother as there is going to be an Jelly Bean update released if you root you won't get the over the air update or might even fail and download and manual update. Phone works great just as it is.
hello all! if you have a problem driver download PDANET install it on the PC and connect your phone. install the drivers it must be!
here is that if some help ....
I have a HTC M7 which won't connect to Moborobo. I have two other phones that do. The M7 keeps coming up with a screen that tells me to put it into usb debug mode but it already is. The phone is rooted and unlocked. I thought this maybe the problem so I was going to relock the phone but read that I can clear everything and possibly even brick the phone, hence why I am now running it past the people here. I just want to transfer all my contacts, sms, data, photos etc to my new phone as well as perform backups, and I have found this program to be awsome in doing that. Any help would be greatly appreciated.
Regards
Wayne
Surely someone has thoughts on why I can't communicate with my phone. I don't believe this is an issue with connecting to mobo. I believe it is something to do with the phone being rooted and not having the right setup.
Any thoughts would be greatly appreciated.
I've searched forums, etc. for 2 hours and cannot find anything about 1 android device working fine while another is not, so I hope someone can help me. I have had my idol3 since January and have never had trouble with it being recognized on any computer or laptop. My husband got his idol3 a few weeks ago and no matter which cables I use (name brand or other), no matter which computer or laptop I use, it will not acknowledge that his idol3 is connected. I've made sure that his is set to use the USB is set to transfer file (MTP) and I've enabled developer status so I can turn USB debugging on. I've gone to "manage my devices" on my laptop and turned off the ability of the computer to save power by turning off the any of the USB Root hubs. I'm at a loss for what to try next. Any help is much appreciated. Thank you!!
Sounds like you have done everything possible up to this point.
Are both phones running the same ROM version? His phone is new? Any other issues with his phone?
audit13 said:
Sounds like you have done everything possible up to this point.
Are both phones running the same ROM version? His phone is new? Any other issues with his phone?
Click to expand...
Click to collapse
Both of our phones were purchased brand new from the Cricket Store. I just checked and mine has an older Android Version. 5.0.2 while his is 6.0.1. Both our computer and laptop have Windows 10. He hasn't had any other issues. Thank you SO much for responding.
hnwilliams13 said:
Both of our phones were purchased brand new from the Cricket Store. I just checked and mine has an older Android Version. 5.0.2 while his is 6.0.1. Both our computer and laptop have Windows 10. He hasn't had any other issues. Thank you SO much for responding.
Click to expand...
Click to collapse
Happensto me whenever i plug in different phones in windows 10, i have to go into device manager, right click update driver, browse my computer for driver,let me pick from a list, then select mtp usb driver, that always does the trick for me
Hello! REALLY hoping I can find some help here! Tried everything! Really!
So the story is like so, I decided I wanted to root my phone and customize it a bit since I've previously owned an jailbroken iphone and really liked how I could change ANYTHING. BUT! I did not get far. My computer can not find my phone. Never connected my phone to my computer for other reasons than to charge, which still works, so never really noticed it. But yeah, charging works but other than that, nada. My phone model is the L29 version. 4gb ram etc.
Checklist:
Yes phone is unlocked.
Yes phone has usb debug on.
Yes phone is on MTP mode, yes I did enable/disable that tons of times since I heard it can help.
Yes I got the allow hisuite ADB or whatever it is called enabled.
Yes the phone does charge perfectly so there is some connection.
Yes I have installed all drivers, including hisuite. MTP packs, android studio with all extras.
Yes I have tried installing legacy hardware for multiple different MTP and android usb drivers.
What could it be?! I am going nuts by now, I don't even care that much about rooting anymore I just want the usb part to be working. (although yes I do still wanna root, will probably need more help then too).
Really thankful if anyone takes their time to help.
Best Regards, Dennis.
No one? Please.
same problem
vladmitra said:
same problem
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do you tried with another PC or laptop?
Yes, I did. I'm 100% it's a software problem. I can't boot to fastboot as well.
did you solve it?