I bought this phone for my bride. THe screen was smashed it was changed and now the phone will not boot. It ios recognized by the computer and shows up as the proper device. THe screen is just dead. It vibrates, but that's all. There is no screen I have tried everything I can think of. I have done the hard and soft reset with no luck. Of course, I can't be sure as I can't see the screen. I was able to use a Nokia program to update the software. (Nokia Software recovery Tool version 1.5.0) see attached photo. Any ideas or help is appreciated. When the phone reboots the software is asking for the phone pin. This is impossible for me to input it because I don't know it and further I have no way to input it. Any advice is needed.
Hello, that's sad.
Something you can do is disassemble it and see one of those disassembly videos and check if something is wrong.
Example :
Maybe this one is not the best, but you can surely find one with lots of details on connections.
If you're lucky, it's only a connector not correctly linked.
Who has changed the screen ?
Not that lucky
The connections are correct. I'm starting to think BRICK.. These window phones are just garbage in my opinion or I am just dumb or both. I got to figure this out as it is what my bride wants. I again thank all of you for any ideas.
did you make it work?
I have the same problem like you...
Related
I'm fixing an infuse for a friend who needed the screen replaced simple enough job so I thought as I repair phones and electronics as kind of a hobby. However the replacement screen isn't responding to any kind of touch at all. It displays the puzzle piece lock screen and everything else even shows there's been some missed calls ect. yet will not respond to any kind of touch. I think it's a calibration issue but I can't get passed the lock screen so there's no way to change the setting. Honestly I'm most worried about all the media on the phone most (pics, videos, contacts, ect )
If there is a way I can retrieve that off the internal storage I'll feel better about taking drastic measures. Other things I've noticed is an unusualy long boot up time hanging at the white Samsung letters but this is the first time I've dealt with an infuse so I'm not to sure on that.
Any advice is appreciated.
Thanks,
s1im
There are different versions of screens or maybe it was revisions. At least for the LCD +digitizer assembly. Rev.6.1 and 6.2 and 6.3 if I remember correctly.
Edit....here is a link for reference, also two of the screens were interchangeable but not all three. Sorry I don't remember which ones.
http://item.mobileweb.ebay.com/viewitem?itemId=180914982430&siteId=0&isClassified=false
Edit....my statement regarding interchangeability may not be true. The screen I bought could be used as a replacement for two of the rev numbers. That could mean that it is backward compatible but the other one isn't forward compatible.
The link said this item has been removed, but to be clear your saying not all revisions of screens can be used as replacements that you must find out which rev your original screen is?
s1imch4anc3 said:
The link said this item has been removed, but to be clear your saying not all revisions of screens can be used as replacements that you must find out which rev your original screen is?
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Click to collapse
Correct mine had a sticker on it.
Bummer I have no idea what kind of screen she had I threw it away as a jumbled mess is there any other way to find out what screen it was... either way thanks for the replies
Wish I could answer that, but here is another screenshot. It shows one for 6.0/6.1 and another for 6.2 so my original numbers were off. Did the new one say what it is?
Do you know of any way to retrieve the pics and other media off the phone without being able to unlock the screen
s1imch4anc3 said:
Do you know of any way to retrieve the pics and other media off the phone without being able to unlock the screen
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Click to collapse
Just guessing but maybe adb. You could try to edit the title of your thread or start a new one about this question.
Edit..I have an idea but first a few questions , is this phone stock, and would you be comfortable flashing a kernel if it is? This will give you CWM recovery which has mount USB storage as an option in it. All this can be done with the physical buttons, power and volumes.
I found something that may work without having to make software modifications so I'm going to try that first and if not I'll get back to you...
To answer your questions tho the phone is stock and I've rooted /flashed a couple phones with no problems before so I'm OK with giving it a try
Again I'd like to thank you for your continuous help
You should be able to pull everything you need with adb...but the problem is, is adv enabled? And can you pull a whole directory? I doubt you know individual file names for each media file, not to mention that would be a long tedious process as there are likely well over a 100 if not in the 1000s of music/pics/vids
Well..looks like you can pull a whole.directory (sdcard)
this thread may help http://forum.xda-developers.com/showthread.php?t=744454
Btw...you don't have to be rooted to adv pull
Sent from my HTC PH39100 using Tapatalk 2
UPDATE: I took the phone back apart finally after some grueling hours of adb research that lead me almost in circles and found that the replacement LCD is a rev 6.2 and that the revs 6.0/6.1 are the universal more common screens in the u.s. infuse. I decided to return the screen and get the other rev in hope it will be that easy...
I'd like to thank the 2 above members that gave me help especially adfergurson for sticking with me and my ?s I will post back when the next screen comes in to confirm it worked for anyone else needing this as future reference
s1imch4anc3 said:
UPDATE: I took the phone back apart finally after some grueling hours of adb research that lead me almost in circles and found that the replacement LCD is a rev 6.2 and that the revs 6.0/6.1 are the universal more common screens in the u.s. infuse. I decided to return the screen and get the other rev in hope it will be that easy...
I'd like to thank the 2 above members that gave me help especially adfergurson for sticking with me and my ?s I will post back when the next screen comes in to confirm it worked for anyone else needing this as future reference
Click to expand...
Click to collapse
ADB was the first thing I thought of, but flashing a kernel with custom recovery in Odin should allow you to get into USB storage. I am not familiar with the stock recovery but you could see what options are there. I believe it would be from device powered off hold volume up+volume down+ power buttons then release power at Samsung screen.
Were you able to resolve the screen issue with the different version? I am having the same problem.
My 820 was dropped and cracked, and I had it successfully repaired. It had been having memory issues from day 1, because of all the pictures imported from my Samsung, so I had them do a hard reset after the glass was replaced.
So now I had a physically repaired phone with a clear OS, and I was reloading stuff when a message popped up to update the OS(). I said 'sure' and set the unit down so it could do its thing. I picked it up later, and it was totally bricked. Side-button-based soft and hard resets don't work (buttons respond, but the procedure doesn't work right) and the screen doesn't respond to touch at all.
I simply want to flash it. I tried this procedure from another website, to no avail. I downloaded a lot of files and the Nokia Care App, but I got some permissions denied error, etc.
Does anyone know of a tried-and-true procedure for this?
Much thanks!
IrvAdams said:
My 820 was dropped and cracked, and I had it successfully repaired. It had been having memory issues from day 1, because of all the pictures imported from my Samsung, so I had them do a hard reset after the glass was replaced.
So now I had a physically repaired phone with a clear OS, and I was reloading stuff when a message popped up to update the OS(). I said 'sure' and set the unit down so it could do its thing. I picked it up later, and it was totally bricked. Side-button-based soft and hard resets don't work (buttons respond, but the procedure doesn't work right) and the screen doesn't respond to touch at all.
I simply want to flash it. I tried this procedure from another website, to no avail. I downloaded a lot of files and the Nokia Care App, but I got some permissions denied error, etc.
Does anyone know of a tried-and-true procedure for this?
Much thanks!
Click to expand...
Click to collapse
The 820 and 920 are essentially the same phone. Just a few higher spec hardware bits on the 920. Use the unbrick guide from WPcentral. Google it. (sorry can't post external links yet as am still in noob status). It does work. I have used it.
Hope it helps.
Hi,
I'm not sure if there already is a thread about this problem, so sorry if there is
When I grabbed my Nexus 5 out my pocket, the screen didn´t work. It only shows pixels. I´ve tried to reset it to factory settings using a hard reset but that doesn´t work. It still only shows the pixels. I can´t send it back to LG for repair because I´ve changed the kernel and I can´t get a connection with my pc. Does anybody have any idea how to fix it?
Thanks in advance!
What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.
vin4yak said:
What do you mean by "can only see pixels" ?? Blurry lines?? Distortion?? If so, there's a possibility that the flex cable might have gone bad.. In any case, you need to send it in for repairs.
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Click to collapse
Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?
Kleunius said:
Yes I can only see blurry lines in different colours. But is it possible to repair it by replacing the screen + touch module?
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Click to collapse
May be, May be not. No one can know the extent of the damage without opening up the device.
You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..
Good luck!
vin4yak said:
May be, May be not. No one can know the extent of the damage without opening up the device.
You need professional help. So, it's either Google (if you've bought from play) or LG. There's nothing you can do here as the screen is completely useless. Just send it in and hope for the best.
If you want to backup your data, you could boot up the phone (if you can) and use adb to backup if you've enabled usb debugging. But that's about it..
Good luck!
Click to expand...
Click to collapse
Thanks for the info vin4yak!
Kleunius said:
Thanks for the info vin4yak!
Click to expand...
Click to collapse
Sure.. Np.
Let us know how it goes!
Nexus 5 showing only pixels
Hi
Even I am facing the same issue. My nexus 5 is only 4 months old and from the past few days, display is not working consistently. It only shows pixels all over the screen and there is no image at all. Also, there is no physical damage to the phone at all. Although It just fell once recently on its back from a chairs height but it already had a strong spigen slim armor case that provides pretty good protection so i dont think that fall could have caused any internal damage.
A few days after this and after i upgraded to 5.1, I first started to see the screen hanging and then suddenly when i tried to restart, it started showing pixels all over the screen. A few times when i press power button multiple times, then sometimes (say 1 out of 20 times or even less) ,home screen appears but even then it does not work. I am very frustrated with the problem and not sure what could be the issue. Could you please let me know what could be the problem. I have shown it to some repair shops but it looks like they are just looking to grab money and they simply tell me that they can replace display.
So i thought its better to post it here in xda to get feedback on this. Please can you let me know what could be problem, is it hardware or software issue and how it could be resolved. Please help me urgently as I am not able to use the phone.
Thanks.
Hi all and thx in advance for your time.
In different situation I found myself dealing with non-responding phones. Sometimes completely black, other repeating the brand logo animation screen on and on...
I dont know is at this stage it would make much of a difference if you are dealing with a Nokia or a Samsung, so with Windows O.S. or Andriod one. In case you'd tell me...
My basic question is: which are the rule of thumb for a standard functionality check-up.
What I mean is...which are the basic steps you'd follow through to try and understand what the issue could be, before you actually open the phone itself and take a look inside. I'd like to know from the outside point of view, step by step, what procedures is it correct and complete to follow before having to look into the phone, and therefore deducting that it's some sort of hardware issue.
And...are there any timings? Few times I heard of devices which were completely dead and after a couple of days, just trying to put it on for fun...it finally worked! I mean...do these devices have some sort of timing management or not?
I'm sorry...I know it's noob and maybe it's not the right place, in case mods please kindly move it...but I find that many...too many nowadays, when the phone freezes with black non responding screen...the owner seems to freeze as well! Or they panic and go mad about loosing their contacts or their mail or appointments...
Mobile phones are so diffused today that everyone should know the few, basic steps to follow when and if they face a soft brick or a hard brick of their mobile phone.
I'm new to this forum and this is my 2nd attempt to get help to solve my problem. I have read ALL the rules posted in the XDA New User Guide - Getting Started On XDA, as well as all of the linked pages that are suggested to read before posting. It was very informative but I'm more confused then ever about the right place to seek help. This is all very overwhelming and I'm afraid I'm going to say something to offend someone or post in the wrong place and get in trouble, or worse, ignored. I suspect I did just that in my last post because I never got a response. I apologize in advance if I have done something wrong.
Ok, I'll do my best to explain my problem. I have an LG K20 Plus (I'll refer to this as my original phone) that I bought, brand new, from T-Mobile in May. In August I cracked the screen but continued to use it because besides the crack, it worked fine. By September the crack had worsened significantly and I decided to replace the outer glass as I had successfully done that with my older LG G3.
In that process, while trying to get that dreadful glue off, I scraped off some of the black stuff under the glue on the LCD which caused a white spot, about the size of a 1/2 dollar, on my screen. Although it was bothersome, the phone itself still worked fine. I continued to use it while I searched for the easiest way to fix it within my budget. After reading posts here and realizing it would work, I bought a used LG K20 Plus (I'll refer to this as my used phone) with a bad esn. The plan was to put my original logic board into the used phone and be on my way. That didn't happen.
When the used phone arrived, I turned it on to verify everything worked. I then put my original logic board into the used phone and turned it on. I saw my orignal wallpaper and was so happy I had my phone back. Then I tried to swipe to unlock and nothing happened. I booted it up a couple more times and still nothing. I connected a mouse via an OTG cable and verified that there were no more obvious issues with the phone except the digitizer. To confirm the dispaly wasn't faulty on the used phone, I put the used logic board back into the used phone it came with and booted it up. The digitizer was back to working again. I ran through as much as I could on a locked phone and the digitizer worked like new.
I, carefully, put my original logic board back into the used phone and, again, no touch capability. Again, I researched this problem to no avail. I realized I was way over my head and I decided to ask for help instead of making things worse by trying to fix it without knowing what I was doing. So, I put the phone in a drawer and asked for help here. That was a month ago. I know you are all very busy and, like I said earlier, I'm sure it's my fault and I messed up somewhere because my post didn't receive any replies.
I can't use my original phone because I have no touch ability and I can't use the used phone because it has an esn lock. At this point I decided to try and (I'm sure I'm using the wrong terminology here) flash the used phone and root it to bypass the bad esn lock. After researching that and seeing the word "illegal" A LOT, I decided I just didn't know if it was legal or not, so I decided to not take the risk of doing something that may get me into trouble.
At this point I decided I didn't have much to lose so I backed up my original phone and, with only the display of the used phone attached, I started the process of flashing it with TWRP and rooting it via this guide https://forum.xda-developers.com/android/development/recovery-twrp-v3-lg-k20-plus-t3616248 So, it is now successfully rooted but it still has no touch ability. The really weird thing is, while I was in TWRP Recovery mode, the touch ability worked again. But as soon as I rebooted the phone into regular mode, the digitizer stopped working again. I'm so confused and I don't even no where to start looking because I can't define the problem or the exact thing that is failing. I don't even know if it's hardware or software related.
So, I guess my question is, does anybody have any experience with this kind of problem you could share with me. I'd settle for someone being patient enough to explain to me exactly what is going on so I could research it better myself. Asking for help was not my first step. I have been looking and looking for 6 weeks now. I'm way out of my league with this stuff. It's really difficult to find a solution to a problem you don't quite understand. It's a little bit like being told to look up a word in the dictionary to find the spelling.
*LG K20 Plus
*LG-TP260
*T-Mobile
*Rooted
Baseband: MPSS.JO.
2.0c1.2-00012-8937_GENNS_PACK-1.85468.1
I think it's my original ROM
Kernel Version 3.18.31
I flashed TWRP
USB debugging enabled
OEM Lock Off
Here is what you do. Hook it up to a pc. Take a logcat and that will tell you what is failing. It sounds like a kernel compatibility issue.
zelendel said:
Here is what you do. Hook it up to a pc. Take a logcat and that will tell you what is failing. It sounds like a kernel compatibility issue.
Click to expand...
Click to collapse
I'm so sorry but I have run into a few problems .. firstly, on my phone I have to use a mouse connected via OTG cable because I have no touch ability and my usb connection is set to "charge only". Apparently you can't change that until the phone is plugged in and obviously I need the mouse so I can't connect to computer. I downloaded an app called LogCatX and made a log file but I don't know how to attach a file and when I copy/paste it into the reply it says it is too long and reduce by 30000 characters. Any advice?
HelpNeededPlz said:
I'm so sorry but I have run into a few problems .. firstly, on my phone I have to use a mouse connected via OTG cable because I have no touch ability and my usb connection is set to "charge only". Apparently you can't change that until the phone is plugged in and obviously I need the mouse so I can't connect to computer. I downloaded an app called LogCatX and made a log file but I don't know how to attach a file and when I copy/paste it into the reply it says it is too long and reduce by 30000 characters. Any advice?
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Click to collapse
I think the new touch screen will need a calibration.
PS: i liked how you explained your problem
Sorry for my confusion but I'm not sure if you were telling me what I should do to figure out where the incompatibility issue may be or if you were asking me to upload the catlog so you could look at it and help me. I don't know what a catlog is, nor how to interpret it. At any rate, 6 hours later, I have, finally, figured out how to upload a file. :victory: I've been looking at how to fix a kernel incompatibility issue and I've read you can flash a custom kernel. If I did something like that, would that resolve my problem. Are they specific to the version of operating system your phone has (ie nougat, marshmallow etc) or do you need to use one for your specific phone model? Would flashing a custom ROM do the same thing? And is that model specific or OS specific? Where would I go to find something like that?
NOTE... In looking for differences in my phone to try and figure out where this kernel compatibility issue might be, I noticed that there are two different numbers on the midframe of my phones. I don't know if this means anything. I'm just trying to help someone help me.
zelendel said:
Here is what you do. Hook it up to a pc. Take a logcat and that will tell you what is failing. It sounds like a kernel compatibility issue.
Click to expand...
Click to collapse
Hello? Was this the extent of your help? I'm not sure if you were asking me to run a catlog to upload so you could help me figure out what was wrong or if you were just telling me what to do and then moving on. Because if it was the later, all you've done is piled more stuff on my steadily growing mound of confusion. To make matters worse, my posts is showing as getting a response, so, I fear, nobody else will look at it and I will be left in the same place as before. If someone happens upon this post, could you give me advice that will actually help me solve my problem, along with instructions on how to do whatever I need to do. Thank you in advance. Until then, I'll be anxiously awaiting your reply....