Hi, I recently bought a Nexus 5 and it has a dark patch on the screen. This is visible only when the phone is in a locked state. Initially i thought it was dust but the patch stayed on. I have attached the image, can anyone tell me what might be the issue.
Bit hard to see from the picture.
Looks a bit like the coating has worn off but I can't see how that would be on a new phone
xavierdayanandh said:
Hi, I recently bought a Nexus 5 and it has a dark patch on the screen. This is visible only when the phone is in a locked state. Initially i thought it was dust but the patch stayed on. I have attached the image, can anyone tell me what might be the issue.
Click to expand...
Click to collapse
Did you buy it used?
bblzd said:
Did you buy it used?
Click to expand...
Click to collapse
No it was brand new
xavierdayanandh said:
No it was brand new
Click to expand...
Click to collapse
Going to return it? If it's not from use then I'm assuming the screens coating was not applied correctly. Does your finger glide less on that area?
Your mobile is used a bought it 5days ago there is no any....
Its glass is clear and good
Sent from my Nexus 5 using XDA Free mobile app
Related
Hey everyone, today I noticed a small white spot on my screen as I was using Google now. It doesn't just appear on light backgrounds, its always there, but more noticeable on light wallpapers.
I need to know if I would be covered by warranty and if they would replace it with this issue, or if there is a fix, that would be great. A picture is attached.
Thanks to anyone that can help and if you have questions just ask me.
Sent from my Nexus S using Tapatalk 4
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
theatomizer90 said:
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
Click to expand...
Click to collapse
Would they replace it? I have ocd and this is making my very agitated when I use my tablet.
My brother says they won't even see it and then they'll laugh at me.
Sent from my Nexus S using Tapatalk 4
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
TechMitchell said:
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
Click to expand...
Click to collapse
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
mr.fast said:
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
Click to expand...
Click to collapse
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
TechMitchell said:
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
Click to expand...
Click to collapse
No problem.
Did the issue get resolved?
mr.fast said:
No problem.
Did the issue get resolved?
Click to expand...
Click to collapse
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
TechMitchell said:
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
Click to expand...
Click to collapse
If it was mine I'd struggle too.
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Nikorasu said:
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Click to expand...
Click to collapse
You can move the "dot" around on the screen (different locations). On my watch it comes and goes. I think it may have something to do with the fitness app. It is certainly no defect on the screen.
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
Click to expand...
Click to collapse
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.
bradellis51 said:
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.
Click to expand...
Click to collapse
So, are we supposed to live with that?
I just verified my friend's Nexus 4 and did not notice this issue.
well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.
bradellis51 said:
well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.
Click to expand...
Click to collapse
I see it all the time. It is clearly visible on white and light backgrounds.
I've got them too. You can see them very prominently in the orange part of the wallpaper. Sorry about the orientation/Quality. Taken with my Nexus 7. x)
Thank you for making this topic! I have the same issue and I was wondering if it's just me. I can see the horizontal lines without even looking at the screen up close. I haven't had a chance to compare it with anything else though... I'm sending in my device for RMA due to the power button, I can report back in about 10 days if the new device has the same issue (if you want).
Using the same wallpaper, I don't see these lines on my device. I would definitely send it back for a replacement.
Sent from my Nexus 5 using Tapatalk
Yeah I don't think that's normal. I don't have those lines either.
Sent from my Nexus 5 using xda app-developers app
I notice this as well. I never saw this with my previous phone (iphone 4s). Is this a defect?
Visible lines like that on the LCD is a defect.
Sent from my Nexus 5 using Tapatalk
Same issue for me.
No horizontal lines on display here (310K)
Yeah... I don't see like that on my nexus 5. I think your screen is defected.
Sent from my Nexus 5 using xda app-developers app
Definitely defective screen.
I only have this problem when i am viewing a video on facebook or in my snapchat.. besides that it doesnt happen or i dont see anything at all.
dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
Click to expand...
Click to collapse
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?
Sorry for my english.
Byclouds said:
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?
Sorry for my english.
Click to expand...
Click to collapse
Nope. It's not normal. It's RMA time!
- Sent from an IceCold Hammerhead!
vin4yak said:
Nope. It's not normal. It's RMA time!
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.
I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)
Thanks for your help.
Byclouds said:
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.
I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)
Thanks for your help.
Click to expand...
Click to collapse
Oh mann. That's terrible. I guess you will need to live with it. However, I would still recommend showing it to a LG service center. It could also be a faulty/loose cable and if that's the case, you need not cough up much money to fix it.
Hey guys,
the glass on my Nexus' display is shattered so badly, that I really need to do something, as I can already see parts of the logic board and the sensors are not portected anymore.
Everything is working fine so I just need the glas. I checked YouTube and I think I can pull of this kind of repair by myself.
Now I am wondering if I can buy just the cheapest glas out there, for example this one - I hope it is OK to post links: http://www.ebay.de/itm/Neu-Fur-LG-G...32?pt=LH_DefaultDomain_77&hash=item3aa957d050 .
Are there differences in glass quality?
Thanks for your help!
Do you have the glass and lcd separator machine?
No , I don't even know what that is, but in the YouTube videos I saw they didn't need one either. The Nexus 5 screen layers seem to be separate, unlike the nexus 4 where you couldn't use the touch screen with little cracks.
DiggHead said:
No , I don't even know what that is, but in the YouTube videos I saw they didn't need one either. The Nexus 5 screen layers seem to be separate, unlike the nexus 4 where you couldn't use the touch screen with little cracks.
Click to expand...
Click to collapse
Best of luck with that - you will fail. They're stuck together,and without a special tool you will break them. Also, how do you plan on sticking the new glass to the lcd?!
You need to replace the glass, digitizer and LCD in one go. The part isn't too expensive - about €50.
If you have any experience, can you point me to a model that is good?
eBay and Amazon are full of displays between ~60€ and ~120€, are they all the same?
DiggHead said:
If you have any experience, can you point me to a model that is good?
eBay and Amazon are full of displays between ~60€ and ~120€, are they all the same?
Click to expand...
Click to collapse
Personally I would only ever use an OEM part, so one made by LG. Don't go for cheap knock offs.
DiggHead said:
No , I don't even know what that is, but in the YouTube videos I saw they didn't need one either. The Nexus 5 screen layers seem to be separate, unlike the nexus 4 where you couldn't use the touch screen with little cracks.
Click to expand...
Click to collapse
Yes you do... Lol
krs360 said:
Personally I would only ever use an OEM part, so one made by LG. Don't go for cheap knock offs.
Click to expand...
Click to collapse
Thank you. Could you point me to something (if it is not allowed send a link privately). Everything priced below ~100€ seems to be non OEM parts.
dicecuber said:
Yes you do... Lol
Click to expand...
Click to collapse
Thanks for all your advice. Really helpful.
Hello.
I reccently bought a NVIDIA Shield Tablet, and after 2 days i had it replaced becase the screen kind of had a "brownish" color tone on one of the bezels. The new one they gave me does not have that problem but the screen is different. When turned off you can see kind of a squared patern on it, and when on you can see that patern on some viewing angles. Is this possible?
Hope to get a quick awnser so i can present this complaint on the seller.
I'm pretty sure you're talking about the digitizer matrix. Is it really visible under bright light at about a 45°angle. Lots of little horizontal striations as well reflecting off the glass?
jaredmorgs said:
I'm pretty sure you're talking about the digitizer matrix. Is it really visible under bright light at about a 45°angle. Lots of little horizontal striations as well reflecting off the glass?
Click to expand...
Click to collapse
That's it. But the first one i got, i'm 99% sure it didn't had that. I believe it was a more recent model because it already came with lollypop instaled.
But tell me is it normal that screen on the Shield?
Thanks
PedroPecos said:
That's it. But the first one i got, i'm 99% sure it didn't had that. I believe it was a more recent model because it already came with lollypop instaled.
But tell me is it normal that screen on the Shield?
Thanks
Click to expand...
Click to collapse
Yeah it's like that on my LTE. And my Nexus 5.
jaredmorgs said:
Yeah it's like that on my LTE. And my Nexus 5.
Click to expand...
Click to collapse
But still kind of strange that the previous one didn't have or at least is was not noticeable?!?
It's the first time i see that on a tablet or smartphone.
Hi everyone, I just wanted to ask if there's also a user that experience this kind of issue? The issue is about the screen having a noise when on a white background/image, etc. It seems like there's a vertical lines on every white on screen.
Details:
Firmware - Customized HK, still on june security patch
Deepsea Black
Thank you
EDIT:
It's vertical, not horizontal
Mine is visible if you use a polarized glass it seems the screen has water damage around it.
Sent from my G8142 using XDA-Developers Legacy app
Mangtas_666 said:
Mine is visible if you use a polarized glass it seems the screen has water damage around it.
Sent from my G8142 using XDA-Developers Legacy app
Click to expand...
Click to collapse
So it's caused by the screen protector?
deguzman.maru said:
So it's caused by the screen protector?
Click to expand...
Click to collapse
I have no idea I'll check it taking off the screen protector
Sent from my G8142 using XDA-Developers Legacy app
deguzman.maru said:
Hi everyone, I just wanted to ask if there's also a user that experience this kind of issue? The issue is about the screen having a noise when on a white background/image, etc. It seems like there's a vertical lines on every white on screen.
Details:
Firmware - Customized HK, still on june security patch
Deepsea Black
Thank you
EDIT:
It's vertical, not horizontal
Click to expand...
Click to collapse
Is this what you are seeing?:
https://forum.xda-developers.com/xz-premium/help/display-problem-pixel-grid-t3626522
If so, then yes, it seems to be common to all XZP. I've just gotten used to it over time...
walrusmonarch said:
Is this what you are seeing?:
https://forum.xda-developers.com/xz-premium/help/display-problem-pixel-grid-t3626522
If so, then yes, it seems to be common to all XZP. I've just gotten used to it over time...
Click to expand...
Click to collapse
Yes it is! Thank you!