Camera Problem - Moto G Q&A, Help & Troubleshooting

I have a problem with my back camera when using flash, it sometimes has a line on the left side of the screen and looks like the flash has only flashed on one part of the screen
Here's a picture. https://pbs.twimg.com/media/BxcEVZzCQAAI7Ny.jpg

Please try with Google Camera or another camera app to exclude an hardware issue.

My back camera not functioning.. Tried all camera app and kernel as well.. Is it due to hw faulty..? Currently only front facing working..
Sent from my XT1033 using XDA Free mobile app

bobbywig said:
I have a problem with my back camera when using flash, it sometimes has a line on the left side of the screen and looks like the flash has only flashed on one part of the screen
Here's a picture.
Click to expand...
Click to collapse
Try a couple test photo again, if the lines still exist, Google camera is your alternative
kryptonite bob said:
My back camera not functioning.. Tried all camera app and kernel as well.. Is it due to hw faulty..? Currently only front facing working..
Sent from my XT1033 using XDA Free mobile app
Click to expand...
Click to collapse
It might hw fault, you should use the warranty
Sent from my XT1032

Related

Rear camera stopped working

Anyone have this problem? My phone just all the sudden won't allow me to use the rear camera. Any app I open that requires the camera it defaults to the front facing and doesn't have an option to switch to the rear camera.
Possible that my camera module has fried???
Sent from my Nexus 5 using Tapatalk
asdf002 said:
Anyone have this problem? My phone just all the sudden won't allow me to use the rear camera. Any app I open that requires the camera it defaults to the front facing and doesn't have an option to switch to the rear camera.
Possible that my camera module has fried???
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Possible. But first try flashing the factory images. It might fix it. If not, then you would have to RMA.
Here is screen shot
Just in case anyone is curious...update: factory restored the device to 4.4 and 4.4.2 but camera was still broken. Camera didn't work in safe mode either. Also found out out that the flashlight app didn't detect the flash either. So something was definitely wrong with the hardware. In process of getting RMA from Google.
Sent from my Nexus 5 using Tapatalk

[Q] Front camera does not turn on (CyanogenMod 11.0 Nightlies for Skyrocket)

I installed cm-11-20140211, cm-11-20140212, cm-11-20140213 and cm-11-20140214-NIGHTLY-skyrocket. Everything is working fine but the front camera does not turn on. Have a fix?
Sounds like a hardware issue. Do a full wipe and restore to stock ucmc1 and try again. If switching to front camera freezes and crashes out of the camera app then it is hardware.
Buy a front camera off eBay, watch a YouTube video if you haven't opened one of these phones so you don't break anything, and finally swap it out!
Cheers,
C64
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Commodore 64 said:
Sounds like a hardware issue. Do a full wipe and restore to stock ucmc1 and try again. If switching to front camera freezes and crashes out of the camera app then it is hardware.
Buy a front camera off eBay, watch a YouTube video if you haven't opened one of these phones so you don't break anything, and finally swap it out!
Cheers,
C64
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Thank you. I did a full wipe and re-install the stock ROM, but I still did not work. I bought from ebay front camera, when it comes to going to change.
cerhan said:
Thank you. I did a full wipe and re-install the stock ROM, but I still did not work. I bought from ebay front camera, when it comes to going to change.
Click to expand...
Click to collapse
I changed the front camera and the problem disappeared.

Duo camera issues.

I keep getting a message about duo camera lenses being blocked. Does not happen in portrait mood but always in landscape mode it happens while I hold the phone by the very edges. I am inside my house could it be that there is not enough light?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Could there be dust or a fingerprint on one/both of the lenses?
Also if you're using a case, make sure that it isn't covering either lens as well.
No case and I don't see anything on the lens. I guess it's just mine. Contacted HTC and they said it's an app interfering with the camera because when they had me boot the phone into safe mode, the problem does not occur. I don't have anything downloaded that's camera related.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
dmystic1 said:
I keep getting a message about duo camera lenses being blocked. Does not happen in portrait mood but always in landscape mode it happens while I hold the phone by the very edges. I am inside my house could it be that there is not enough light?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
By any chance does that happen when you block the sensor next to the front camera?
Idk why would that matter taking a picture with the rear camera?
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Update***
The issue has not been happening lately. I didn't change anything. Anyway I didn't really buy the phone for the camera.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
dmystic1 said:
Update***
The issue has not been happening lately. I didn't change anything. Anyway I didn't really buy the phone for the camera.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If anyone can figure out what app may be interfering, I'd be curious to know as I'm getting this error also. I also don't have any camera apps.
I can cause the message to pop up in auto mode by getting the lens close enough to something where the top lens doesn't see the same thing as the main lens but I'm guessing you weren't very close to anything since you were in landscape mode.
Sent from my HTC6525LVW using Tapatalk
tamarw said:
If anyone can figure out what app may be interfering, I'd be curious to know as I'm getting this error also. I also don't have any camera apps.
Click to expand...
Click to collapse
This. I've noticed myself when taking a picture and something is closer to the left side in landscape mode.
The whole reason behind this camera structure is for depth. That is why 1 lens is slightly recessed to the other. Its provides better distinction making it similar to the human eye. Yes, one eye is slightly recessed to the other, allowing this to occur. We are smarter and faster at processing that information better than the phone can, so essentially, if something appears closer to the left lens, it will error out.
Fix, cover both lenses, move camera, uncover.
Sent from my HTC6525LVW using xda app-developers app
Duo Camera Blocked
I am also having this issue. My original M8 camera worked fine but I swapped it due to an unrelated issue. Now, whenever I load the camera app, it says "Duo Camera Blocked". Obviously there is nothing in the way and I have no third party camera apps installed. In fact I have the exact same setup as the previous phone which didn't have an issue.
I'm starting to think that this is a hardware issue and will need replacing. Is anyone else seeing this problem?
duo camera is blocked
First sorry for my bad english,
I got the same problem..When i open my camera app it says '' Duo camera is blocked blabalblaa '' even i ddnt cover the duo camera with my fingers..I sent it to Technical service to change with new one and im still waiting the results from service..And i think this problem will be a chronical problem like what happen to m7 ( pink camera ) last year..
This duo camera's on HTC One M8 GPe, right?
Napoleones said:
This duo camera's on HTC One M8 GPe, right?
Click to expand...
Click to collapse
Yes my friend
Anyone help it ?
I just got my M8 today, played with it for a couple of hours before unlocking the bootloader. Restored titanium backup after unlocking, everything was fine until I opened the camera. I also keep getting the "duo camera blocked" warning, I tried taking pictures for an hour straight but the warning persists and I can't use U-focus or any other duo feature on every picture I take.
I'm on stock ROM and recovery and unrooted. Tried to restoring factory settings, no success. Just updated to the newest firmware (1.54.401.10) via OTA but still no working duo camera.
Should I sent it back for repairs (with relocked bootloader) or has someone found a solution for this problem?
Hey I started the thread, but I can not explain how my issue as just gone away. But I think I stated I don't use the camera that much but have recently been using it without issue. Strange. When in doubt I would just exchange if that's an option for you.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
I know this is probably very obvious, but make sure your finger isn't covering the Duo camera at all. I've had that message a couple times and it was due to my finger blocking it. You won't see it on the screen.
I'm definitely not blocking the second camera. I tried taking pictures in portrait and landscape, inside and outside, with every possible grip, there is no dirt or dust on the lenses, it just doesn't work..
I just got on the phone with customer support, they advised me to sent it back for repairs.
After calling I just noticed something that might explain what's wrong with my phone. If I look very closely at the second camera lens, it seems like it's tilted sideways a couple degrees. I attached a photo taken through a mirror (I don't have another camera at the moment). Can someone confirm that it's not supposed to be this way?
Its hard to tell in the pic, but to me it looks like the Duo is aimed slightly up. Try taking the pic a bit farther back from the mirror and without the case. Also I've found it's very sensitive to fingerprints causing slightly blurry photos, and you have one on the main lens. See if you can get a slightly clearer one.
Here's a better picture, taken with another camera. I drew a red square to show how the lens appears to be tilted.
I'm sending the phone back for repairs tomorrow, I hope they don't make a big deal of the bootloader being re-locked.

Camera problem

My Canvas Magnus's camera focus doesn't seem to work. It appears to be permanently set in macro mode. Whenever I try to focus elsewhere, a red box appears. I tried video recording and other camera apps. All give a blurred output and focus only on very near objects. Is this a hardware problem or software? Can u suggest anything? Also my camera worked well for a few weeks when the phone was new. This happened out of nowhere.
Thanks in Advanced!
ShinBru said:
My Canvas Magnus's camera focus doesn't seem to work. It appears to be permanently set in macro mode. Whenever I try to focus elsewhere, a red box appears. I tried video recording and other camera apps. All give a blurred output and focus only on very near objects. Is this a hardware problem or software? Can u suggest anything? Also my camera worked well for a few weeks when the phone was new. This happened out of nowhere.
Thanks in Advanced!
Click to expand...
Click to collapse
try flashing latest stock rom v3.
Thanks I definitely will but it seems more of a hardware problem because camera worked fine for a few days on my current rom.
Sent from my Micromax A117 using XDA Free mobile app
ShinBru said:
Thanks I definitely will but it seems more of a hardware problem because camera worked fine for a few days on my current rom.
Sent from my Micromax A117 using XDA Free mobile app
Click to expand...
Click to collapse
If problem still persists, take it to service centre immediately
Sent from my Micromax A117 using XDA Free mobile app
Try installing any other camera app and try factory reset. Use lenovo super camera app for
best results.
Download it from
http://d-h.st/d7w
:good:

[Q] Camera Auto focus issue

I have the n915fy version of note edge. When i turn on the camera, it take about 15 -30 secs for the auto focus to respond/start working. I upgraded to lollipop 5.0.1 few days after purchase but did not take note of this issue before upgrade. When i clear camera cache and data, the problem gets fixed for the first time of camera use but problem comes back after first use of camera. What could be the cause and what is the suggested solutions.
Same problem here, not fixed yet. I noticed that autofocusing is instant if the phone is very hot...
nunclud said:
I have the n915fy version of note edge. When i turn on the camera, it take about 15 -30 secs for the auto focus to respond/start working. I upgraded to lollipop 5.0.1 few days after purchase but did not take note of this issue before upgrade. When i clear camera cache and data, the problem gets fixed for the first time of camera use but problem comes back after first use of camera. What could be the cause and what is the suggested solutions.
Click to expand...
Click to collapse
I think this is hardware issue. If you shake it you will get focus fast.
Sent from my SAMSUNG-SM-N915A using XDA Premium HD app
I have the same problem with autofocus..I had this problem since I get the phone,with kit kat..After update the problem is still here.Not always is happen but is there especialy in low light conditions.Is there a fix for this?
norbarb said:
I think this is hardware issue. If you shake it you will get focus fast.
Sent from my SAMSUNG-SM-N915A using XDA Premium HD app
Click to expand...
Click to collapse
Rightly said, i guess its a hardware issue, since updates did not fix it. The only way i get quicker focus is by tapping the phone close to the lens. Could be weird sometimes.
nunclud said:
Rightly said, i guess its a hardware issue, since updates did not fix it. The only way i get quicker focus is by tapping the phone close to the lens. Could be weird sometimes.
Click to expand...
Click to collapse
I get fix. I ordered camera module form HERE and watch video on You Tube witch help me with replacing camera. All process took 15-20 min and cost around $20.
Good luck
It is fixed permanently?
youngtheking said:
It is fixed permanently?
Click to expand...
Click to collapse
Seems like. Two days so fare and everything look ok.
cristy7610 said:
I have the same problem with autofocus..I had this problem since I get the phone,with kit kat..After update the problem is still here.Not always is happen but is there especialy in low light conditions.Is there a fix for this?
Click to expand...
Click to collapse
5 days after a replace camera module and a have no problem with auto focus. I read somewhere if you disable s-health app camera works normally.
Sent from my SAMSUNG-SM-N915A using XDA Premium HD app
After disabling the shealth, the blur is gone instantly. More time on it as an experiment
norbarb said:
5 days after a replace camera module and a have no problem with auto focus. I read somewhere if you disable s-health app camera works normally.
Sent from my SAMSUNG-SM-N915A using XDA Premium HD app
Click to expand...
Click to collapse
Same here. Just like magic. Looks lite the same health sensor is affecting the camera auto focus
Sent from my SM-N915FY using xda premium
How do you disable S Health? I tried with Titanium but that makes no difference...
dubart said:
How do you disable S Health? I tried with Titanium but that makes no difference...
Click to expand...
Click to collapse
Go to settings, applications manager, select s health and you will see disable , just under unistall.
Sent from my SM-N915FY using xda premium
If I do that, I get a message that the app is about to be replaced with the original version. So basically it uninstalls the updates...
dubart said:
If I do that, I get a message that the app is about to be replaced with the original version. So basically it uninstalls the updates...
Click to expand...
Click to collapse
It will uninstall update and also disable app.
Sent from my SM-N915FY using xda premium
The method works. You save me $20.

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