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[Q] Hangouts = Google Play Service not supported on this device ?

My g/f phone is on the last version of Saba Prime v16. We did a force update to get Hangouts today and it worked fine..... until we rebooted it. Now Hangouts reports "Google Play Service,which some of your applications rely on,is not supprted by your device.Please contact the manufacturer".
Google Play Services and Hangouts were uninstalled, phone rebooted, then from play store they were installed again but the message persists.
I have a Desire S with Fallout rom, the same version of both apps and works fine even after multiple reboots....
Any ideas ?

I'm getting the same issue on a VZW Nexus. The weird thing is I have 2 Nexus LTE, one mine, one is my wife's. Both are running the exact same ROM/gapps/kernel/radio.... On one device the update to hangouts was flawless, on the other I get "device not compatible". Then a "play services" won't update error....
I've wiped the ROM clean install and tried to update before restoring other apps and still have issues.
Anybody have ideas to correct?

First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).

paulie-uk said:
First idea is it sounds like it might be due to different versions of gapps before installing hangouts; I know that the gapps I flashed onto my phone got updated at some point afterwards, and now looks different to the package I downloaded and flashed originally.
Second idea, do your phones have the same CID? (i.e. same carrier, same sim-unlock state).
Click to expand...
Click to collapse
Okay I fixed on my end...
It seems as though it was on Google's server end, if that's possible.
The short answer for me was, wipe data > install ROM > install hangouts via apk (previously downloaded)> reboot > flash gapps > update Google now> update Google play services.... Viola. Seems like there should have been an easier fix.
Long Answer
I tried wiping data reinstalling ROM and gapps and that DID NOT work. I was getting the same error for Hangouts, Google Now, and Play Services and then some.... "Device not compatible"
I tried the exact same thing but logged into my Google account rather than my wife's and it worked just fine. No errors... Retried wiping ROM and flashing gapps, used her account, device not compatible again. That's why I'm guessing it was server side if that's possible. Even the web version of Play Store was saying device not compatible. CIDs were restored in each case and running same AOKP version and same Gapps.
That lead me to trying the install without Gapps... You only get so far before you must login to Google for obvious reasons, but for what ever reason, having the app installed on my phone before signing into gapps allowed for updating all of the other Play Services without issue.
It doesn't make sense to me but I'm up and running now...

My Solution
I'm a little late to the party, but this is the easiest post to find on Google for this problem. Mine worked after fresh ROM install, but it would start giving the error after a reboot. After much searching the thing that ultimately worked for me was to uninstall updates for the Play Store. I haven't uninstalled Play Services and after the Store auto updated, I could use Hangouts once again. I am using a HTC Desire with Cool Droid v3 GSM ROM.

I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
--
salski

salski said:
I can confirm that steps suggested by MikeAce00 worked flawlessly.
This is what I did with a rom with gapps installed already
1. wipe & install rom -- do not input google credentials
2. install hangouts (google+ not necessary!) apk manually
3. input google credentials
4. update google play services (Hangouts even requested this...happened automatically after inputting the google credentials)
5. restart
6. done! -- hangouts should work
For me it did not seem to make any difference if you restart directly after installing hangouts apk or after inputting the google credentials
i
Click to expand...
Click to collapse
I've tried the methods proposed here, but no luck. At poinjt 4 I don't get a request for update, just the same old message about google play services not being supported.
I'm currently going through older versions of gapps and see if I get to a point where Google Play updates the right files in the right order.
(On Xperia Go, 4.1.2 Power JB by @prototypell, phantom kernel 1.13)

Google play crash with CM12 on OPO

Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco

Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services

Mar_co said:
Hi all,
I updated my OPO to CM12 and the google play services can't be updated leading to the notorius battery drain plus several other issues.
It's all stock, less than 1 month old unit, what can I do?
The previous version, CM11 was great, the current YNG1TAS17L is creating only problems.
Please help.
Marco
Click to expand...
Click to collapse
I have gone back to previous version.
Try this https://www.youtube.com/watch?v=psvtQB7NizI. I have had to use it several times and still have the trouble. Best case is factory wipe and reload from Google app.

Bobbi lim said:
Head into settings > apps > google play services > clear data.
After that head down to apkmirror.com and download Google Play Services and manually update the app.
This should fix the systemupdate service bug on the older version of Google Play Services
Click to expand...
Click to collapse
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc

Mar_co said:
Thanks for your message!
I can't access google play app crashes and I can't upgrade the app via the google play webpage.
I downloaded the latest version of the google play services (it appears to be the same version I already have installed) but I can't clear the data of that app (there is no clear data button just clear cache).
In order to install the apk, all I have to do is select it with a file explorer app (provided I have set the option of allowing the install of non google play apps?
Thanks,
Marc
Click to expand...
Click to collapse
If Google Play FC, head into settings > apps > Google Play > click clear data and force close
To clear data of Google Play Services, head into settings > apps > Google Play Services > (I think is) manage storage and it'll bring you into Google Play Services app, scroll to the bottom and click clear data. After that, force stop and uninstall any updates you may have for the app.
To manually update/install an app, use a file manager and head into the directory where you downloaded the app and just click on it and package installer will do the job it needs to do

hi all,
**EDIT** 20/10/15
So I wiped my phone again - cache and system. Flashed "cm-12-20150901-SNAPSHOT-YNG4NAO253-bacon" and "gapps-lp-20141212-signed" annnnnd it all works!
I still don't understand the cause of any of my troubles and I haven't tried doing this with CM 12.1 because stagefright is still an issue?
I cannot get Google Play services to function properly on my OnePlus one- have tried Factory resets, installing from a backup, Stock, CWM and TWRP recoveries. installing from apk hosting sites. clearing cache and all data in settings>apps>google blah blah, hoping someone can help me.
- several months ago i flashed TWRP as my new recovery and then flashed SuperSU and I have enjoyed this set up ever since as I love using the app AllStream which requires root access.
- after putting off updating my phone since doing this, I finally decided to update the other day...
- I downloaded the CM12.1 .zip , moved it onto my phone, booted it into recovery and flashed the bastard (figured everything was going smoothly at this point).
- When my phone booted up I figured I would download the Google Play store from the built in browser, and then download all my apps through that, BUT when I logged into my google account the play store said all my apps were already installed???
I downloaded some apps from some apk hosting websites and installed them (allstream,facebook,snapchat and a couple others) they all worked fine.
When I downloaded Google Play services Version: 8.2.99 (8299240) for Android 5.0+ (Lollipop, API 21) from apkmirror.com it installed and then gave me the error "unfortunately google play services has stopped"
every 3 seconds or so.
I have tried flashing Stock, CWM, Philz and TWRP recoveries, doing a factory reset and then flashing the CM12.1.zip. get the error in all cases.
I have tried clearing cache and all app data in phone settings>apps>google PS>clear cache/delete data
I have not had Privacy Guard running ever (some forums have suggested this can cause issues).
**EDIT** 19/10/15
I've realized since posting that I have had Privacy Guard running (i had thought it was a separate app).
I have since experimented with different settings within Privacy guard such as turning the "wake up" and "keep awake" options on or off - no success
No idea what to do now, have I done something obvious? What else can I try? What other information should I provide to help diagnosis?

[HELP] I broke my Google Play Store and can't fix it

Hi XDA,
I noticed on APKMirror that a new version of the Google Play Store was released (5.10.29/30), so I tried to install them, which all went with no problems.
Than I tried to update an app in the Play Store, when after clicking the "Update" button my Google Play Store immediately crashed.
Alright, I removed Google Play Store using Titanium Backup, this might be the biggest mistake of them all (I must have used to "remove updates" from the Settings > Apps menu)
After removing 5.10.29/30 I decided to install 5.9.12 again, because that one was working fine for me.
Installed that, hit the Google Play Store, smacked the Update All button, and boom, crashed again.
At this point I went to Settings > Apps > Google Play Store > Remove all Data
Went to the Store again, update all, crash...
I have also wiped my Download Manager Data
Also I disabled AdAway, since some hosts file might mess with it...
Ok, I have a Xposed Module "PlayPermissionsExposed", disabled that, reboot, try again, still crash...
Tried wiping the data of the Google Play Store again... Nope...
The Play Store gets as far as;
Opening the Play Store
Accepting the App Permissions
Downloading.... CRASH
And, after this crash, I can't even open the Play Store anymore, just gives me a force-close.
I really hope someone can help me to fix this issue, since I really don't feel like reinstalling my device again.
Talking about my device, I am using:
Samsung Galaxy S4 I9505
Rom: Google Play Edition by danvdh
who even needs to google play store when you have apkmirror

Meneer_A said:
Hi XDA,
I noticed on APKMirror that a new version of the Google Play Store was released (5.10.29/30), so I tried to install them, which all went with no problems.
Than I tried to update an app in the Play Store, when after clicking the "Update" button my Google Play Store immediately crashed.
Alright, I removed Google Play Store using Titanium Backup, this might be the biggest mistake of them all (I must have used to "remove updates" from the Settings > Apps menu)
After removing 5.10.29/30 I decided to install 5.9.12 again, because that one was working fine for me.
Installed that, hit the Google Play Store, smacked the Update All button, and boom, crashed again.
At this point I went to Settings > Apps > Google Play Store > Remove all Data
Went to the Store again, update all, crash...
I have also wiped my Download Manager Data
Also I disabled AdAway, since some hosts file might mess with it...
Ok, I have a Xposed Module "PlayPermissionsExposed", disabled that, reboot, try again, still crash...
Tried wiping the data of the Google Play Store again... Nope...
The Play Store gets as far as;
Opening the Play Store
Accepting the App Permissions
Downloading.... CRASH
And, after this crash, I can't even open the Play Store anymore, just gives me a force-close.
I really hope someone can help me to fix this issue, since I really don't feel like reinstalling my device again.
Talking about my device, I am using:
Samsung Galaxy S4 I9505
Rom: Google Play Edition by danvdh
who even needs to google play store when you have apkmirror
Click to expand...
Click to collapse
just boot into recovery, wipe cache and dalvic, then flash the gapps you used when flashing the rom. dont wipe any data!.
if that doesnt work, try flashing the rom too. worst case you might loose any mods you made to the system, but data will be fine as long as you dont wipe it.

bweN diorD said:
just boot into recovery, wipe cache and dalvic, then flash the gapps you used when flashing the rom. dont wipe any data!.
if that doesnt work, try flashing the rom too. worst case you might loose any mods you made to the system, but data will be fine as long as you dont wipe it.
Click to expand...
Click to collapse
Thank you, my ROM did not came with a flashable gapps package, so I just wiped only the Dalvik cache.
Too bad, that did not solve the issue...
I am re-flashing my rom right now, without wiping anything, hope that solved the issue, will report back later

Can't Download Anything

Hi,
Well i've put Cyanogen Mod 13 yesterday on my Nexus 5, OpenG apps for few store apps
Everything works fine till this morning.
At the beginging i though it was only the play store (error 495), i clear play store & framework services cache. No success
But after, i tried to download the last play store APK with the browser. Download failed too.
Finally, i try to update Cyanogen, same problem.
So It seems that download is broken, and i really dont know what to do ?!
So thanks in advance for the help

error 495:
while downloading apps and games from play store
solution:
Method 1: clear cache and Data of google play store and google services framework
Method 2: remove your gmail account and Restart then Re-Add the google account
Click to expand...
Click to collapse
Try wiping app data of your Download manager.

thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me

sticky-fingers said:
thanx for your reply
i tried too, in vain
it seems to be a permissions problem
so i go back to an official 6.0.1 image
thread closed for me
Click to expand...
Click to collapse
I flashed CM13 a few times and I never had an issue with downloads. There's something wrong with your setup.

Motorola Xoom 10.1" Wifi MZ604 Crashing with Gapps

Hi Guys
I have just installed 4.4.4 home made Wingray omni version 20141 130-1704-+0100
system boots up okay but I get, a constant Google Account Manager, and lots of Google error messages etc etc....
Is there any higher stable 5.x.x versions I can install that Gapps works without nagging messages every 10 secs or so ?
Thanks in advance

I also have the same problem with my Motorola Xoom MZ604, that did not happen before. I have installed all possible rooms, but the same message appears to me continuously and I have no way to solve it. Is there anyone who has the solution ?.
Thank you.

same problem here :S tested all the roms
stock 4.2.2 bigpart 4.4.4
everyone starts giving google processes erros :S
i thought it was just my problem could it be some google update ?
since doesnt happen if i dont choose to update the apps

It's the Google Play Services. Download the 10.0.84 version of the APK, install it and it should work fine.
Only problem is that I cannot stop it from updating to latest version. Some say that disableing auto updates in Play Store stops it from updating, for me it doesn't work.

hi guys, i tried to download new gapps from open gapps ARM>Android 4.4>any version and flash again through TWRP ROM and gapps but before that wipe system, cache, dalvik and data.
it also does nor work

Hey guys,
I'm in the same boat. I thought there must have been an issue with an update, I was on CyanogenMod KitKat so, after wiping caches/updates/data I decided to go for a Marshmallow ROM (LineageOS). Same issue, only now it causes the setup wizard to take forever as Google Play Services keeps crashing while checking connectivity. I then jumped to a Lollipop ROM and had the same issue.
So, 3 ROMS, 3 broken Google Play Services. Do you think there will be an update to Gapps which will correct this? Or will I have to find an older version of Gapps to get functionality back? I did try removing the updated before I wiped and started again to no avail but perhaps I missed an app?

typhoon_2099 said:
Hey guys,
I'm in the same boat. I thought there must have been an issue with an update, I was on CyanogenMod KitKat so, after wiping caches/updates/data I decided to go for a Marshmallow ROM (LineageOS). Same issue, only now it causes the setup wizard to take forever as Google Play Services keeps crashing while checking connectivity. I then jumped to a Lollipop ROM and had the same issue.
So, 3 ROMS, 3 broken Google Play Services. Do you think there will be an update to Gapps which will correct this? Or will I have to find an older version of Gapps to get functionality back? I did try removing the updated before I wiped and started again to no avail but perhaps I missed an app?
Click to expand...
Click to collapse
Same here.
I read a few threads where some created files to stop GPS being updated and updating the correct Google play services APK but it still kept crashing.
If anyone finds a way please post up - the xoom was handed to our young bloke and he is missing it heaps.
If not - then time to bin a perfectly good tab and get a new one - as per googles plans

RaZz0Raus1980 said:
Same here.
I read a few threads where some created files to stop GPO being updated and updating the correct Google play services APK but it still kept crashing.
If anyone finds a way please post up - the xoom was handed to our young bloke and he is missing it heaps.
If not - then time to bin a perfectly good tab and get a new one - as per googles plans
Click to expand...
Click to collapse
If we had this on the latest stock firmware (not rooted) would this issue still be happening to us?

SantinoInc said:
If we had this on the latest stock firmware (not rooted) would this issue still be happening to us?
Click to expand...
Click to collapse
as far as I understand the problem... yes. But I am no dev so I couldn't say for 100% sure.
If you are going where I think you are - going back to the last of the stock rom versions, it might be a good idea.
I am going to try one or two more before doing that myself

Same problem on omni rom for stingray.

dug13 said:
Same problem on omni rom for stingray.
Click to expand...
Click to collapse
this week my son lost his galaxy tab . so i ordered a new charger for my xoom this week and its stock we have not used it in over a year , and we have the same issue almost all apps crash .

Same issue with Xoom Stingray (4G) running stock Jelly Bean. Hadn't used it for over a year after Chrome stopped working in 2015 after some Google security update. Decided to get it out of storage to try to flash KitKat on it to see if that helped and after I updated the stock Jelly Bean, none of the Google apps worked any more - this includes Gmail, Hangouts, Drive, Maps, etc. Note that during the mass update, I kept getting a popup to update Google Play services. Once I updated Play services, that's when the Xoom started acting up. At this point I can get Pandora to run but the system is slower than hell and keeps crashing any of these Google apps when I go to start them. What a bummer, I have a few HD docks which sounded so good for playing my music. Plus I used it as my portable "beater" as I wasn't worried about it getting a little dirty. Drats on Google for killing my precious Xoom. I still marvel at it's capabilities 7 years after it was designed.

Motorola Xoom 10.1" Wifi MZ604 Crashing
Hi I had the very same problems with crashing, after putting on a later Jelly Bean, so I went back to a total stock ROM, as it had
when it left Motorola, then let it update its self back up to 4.1.2 is the latest you get from Google with all Apps working fine
this is what I did, you this link for a guide, http://*ndroidforums.com/threads/return-your-xoom-to-stock.653230/
apologies to Admin, if I have broken any forum rules ?
***************************************************************************************************************************************
heyleggomyeggo said:
Same issue with Xoom Stingray (4G) running stock Jelly Bean. Hadn't used it for over a year after Chrome stopped working in 2015 after some Google security update. Decided to get it out of storage to try to flash KitKat on it to see if that helped and after I updated the stock Jelly Bean, none of the Google apps worked any more - this includes Gmail, Hangouts, Drive, Maps, etc. Note that during the mass update, I kept getting a popup to update Google Play services. Once I updated Play services, that's when the Xoom started acting up. At this point I can get Pandora to run but the system is slower than hell and keeps crashing any of these Google apps when I go to start them. What a bummer, I have a few HD docks which sounded so good for playing my music. Plus I used it as my portable "beater" as I wasn't worried about it getting a little dirty. Drats on Google for killing my precious Xoom. I still marvel at it's capabilities 7 years after it was designed.
Click to expand...
Click to collapse

Solved
hi,
i have 2 motorola xoom, wingray and everest. 2 xoom didn't work at he same time.
i solved this problem for the moment.
The problem is in services of google, launcher, Maps 9.45 and play store.
You need a ROM with ROOT.
GAPPS "before 01/01/2017"
https://github.com/opengapps/arm/releases/download/20161230/open_gapps-arm-4.4-nano-20161230.zip
Titanium Backup and Maps APK.
I flashed EOS ROM and the OPENGAPPS NANO in the EVEREST.
Don't turn on wifi. After install, install titanium backup and go to > Menu > Market > Delete links market.
Menu > Market > Market Doctor.
Select all except:
Services of google play
Play Store
Google services framework
When finish, go to copy/Restore > select launcher3, push and separate from the market.
Install Maps 9.46.
Well done! Xoom runs with all services and ok!:laugh::laugh:

Dear sinver44:
What version of Titanium Backup are you using. My version 6.0.1-389 doesn't seem to have the same settings as you described. Thanks

Hi yoshkapundrick,
My version of titanium is 7.6!

It does not work for me
I cannot delete the three google applications with titanium, because I deselect them and when I go back to the menu they appear as selected again. What can I do?
Thank you.

able to get working
Even without root, if you unupdate hangouts & maps and then undo autoupdate in the google play store. Then everything seems to work fine.

http://androidforums.com/threads/return-your-xoom-to-stock.653230/
Working!

sinver44 said:
hi,
i have 2 motorola xoom, wingray and everest. 2 xoom didn't work at he same time.
i solved this problem for the moment.
The problem is in services of google, launcher, Maps 9.45 and play store.
You need a ROM with ROOT.
GAPPS "before 01/01/2017"
https://github.com/opengapps/arm/releases/download/20161230/open_gapps-arm-4.4-nano-20161230.zip
Titanium Backup and Maps APK.
I flashed EOS ROM and the OPENGAPPS NANO in the EVEREST.
Don't turn on wifi. After install, install titanium backup and go to > Menu > Market > Delete links market.
Menu > Market > Market Doctor.
Select all except:
Services of google play
Play Store
Google services framework
When finish, go to copy/Restore > select launcher3, push and separate from the market.
Install Maps 9.46.
Well done! Xoom runs with all services and ok!:laugh::laugh:
Click to expand...
Click to collapse
thank for the guide. just applied and see what will happen.
the separate "Launcher3" doesn't seems available from my TB. i am using Nova launcher any way. i just went freeze the Launcher3 for now.
thanks