I recently had to sbf my xt926 back to stock 4.4.2, and I'm running into a problem getting my computer to read the phone. Rather than showing up as a phone, when I plug it into my computer it shows up as a CD drive.
I've tried uninstalling and reinstalling the latest motorola device manager, but that didn't help. Nor did going into the windows device manager and trying to update the drivers for the "CD drive", and in fact that just makes the device manager stop responding. I've tried with USB debugging on, but then it doesn't show up at all. I've tried with the phone in PTP mode, with the same problem as USB debugging, it just doesn't show up. I've tried uninstalling the drivers for the "CD drive", unplugging the phone, and plugging it back in, but it still just gets recognized as a CD drive.
Oh, and of course I've tried restarting both the phone and the computer.
I would try plugging the SD card in directly, but unfortunately I can't seem to find my microSD to SD converter, and my computer only has a normal SD slot. I might go out and buy a new one tomorrow if this problem persists.
Anyone know how to get the correct drivers installed?
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I connected my phone to my computer using USB, selected "Mass Storage", 2 new removable drives appeared on my computer. However, neither drives connect to the internal 16G SD card. Both drives told me to insert the media when I double clicked on it. I tried this on a XP and a Win 7 machine with the same result. Am I doing something wrong or do I have a defected phone?
I have the exact same problem on XP and win7... I've tried everything I can think of including several different cables.
Anyone have any ideas what is going on?
Make sure you're choosing "Mount" on the Captivate after connecting the cable.
See here:
http://capfaq.com/w/Connectivity#Connecting_to_a_Windows_based_PC
This device NEEDS drivers, even for the Massive Storage device (At least it didn't work for me, Win7 x64 until I installed the drivers)
Try downloading KIES and try again, the x64 drivers you can fin around here didn't seem to work for me.
What rom are you running?
Sent from my SAMSUNG-SGH-I897 using XDA App
You only need driver if you're on XP. No drivers needed for Vista or Win7.
But you do have to MOUNT the drives on your phone. There are reasons why a MOUNT is required. But if you're too lazy, you can download an app from market to auto-mount for you.
foxbat121 said:
You only need driver if you're on XP. No drivers needed for Vista or Win7.
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Click to collapse
Incorrect. I have lost track of how many XP machines I've hooked my Captivate to in Mass storage mode and not needed to install any drivers.
Oh my god you guys rock... I never had to mount the device before. I wonder why that changed recently?
Anyway, mounting the device worked.
Thanks!!
When I go to my SD settings, it is already mounted. I've unmounted, then mounted to no avail. I've downloaded and installed teh drivers from Samsung and everything says it is successful. If I try to run in USB debug mode I get the same result except 3 drivers install automatically than the 1 when I am in regular mode. Any ideas?
trekie86 said:
When I go to my SD settings, it is already mounted. I've unmounted, then mounted to no avail. I've downloaded and installed teh drivers from Samsung and everything says it is successful. If I try to run in USB debug mode I get the same result except 3 drivers install automatically than the 1 when I am in regular mode. Any ideas?
Click to expand...
Click to collapse
Make sure you are connected directly to the back of the computer, not thru a hub, or the front of the computer case. I've heard the voltages needed have very tight tolerances. Try a different cable as well
Modulus1 said:
Oh my god you guys rock... I never had to mount the device before. I wonder why that changed recently?
Anyway, mounting the device worked.
Thanks!!
Click to expand...
Click to collapse
It has ALWAYS been this way...
trekie86 said:
When I go to my SD settings, it is already mounted. I've unmounted, then mounted to no avail. I've downloaded and installed teh drivers from Samsung and everything says it is successful. If I try to run in USB debug mode I get the same result except 3 drivers install automatically than the 1 when I am in regular mode. Any ideas?
Click to expand...
Click to collapse
You are doing the wrong thing. SD settings and mount/unmount in there is for the SD card mounting to your phone, not PC.
To connect Mass Storage mode to PC, you need set your USB mode to Mass Storage, and turn off USB debug mode. Once connected to PC, you need to go to notification window and tap on the USB notification to mount your SD cards to PC.
I just found that before I checked your reply. Thanks for the help. I can actual access the storage on the phone now without some weird settings. Now if 2.2 would only come out for the Captivate. Thanks.
So I bought a used nexus one, att 3g running cyanogen and am having issues. I am a total noob, fyi. The phone does not recognize my 1GB or 8GB SD card, and my computer wont recognize the phone. I do not have the sd card that the previous owner used so I have no recovery image or ROMs to flash. Can someone help?
Perhaps you have developer mode on.
I need you to go to Settings > Applications > Development
If you have USB debugging checked, uncheck it.
If it is not checked, then what I say is not you solution. As a last resort, you might consider grabbing a cheap card reader that you can insert your sd card into which connects to your computer via USB.
Thanks aeronex.
I tried that; no success. I was thinking the card reader may work, so i will try that. I didn't expect this when I bought the phone, but it seems that with android there is almost always a solution.
I';m betting someone who reads this will know.
When you say won't recognize, do you mean not even the Pop up in Windows that says a New Device and searching for drivers? Try downloading and installing PDANet for USB tethering to get the drivers.
As for the card under Settings>SD Card & phones storage settings is Unmounted Grayed out or in White Print?
The option is grey. It won't allow. I will try the pdanet drivers now
No luck with PDAnet. Windows 7 still say "Unrecognized device drivers not installed". I have downloaded SDK and tried to manually install the drivers as well; no success.
So to recap the option of mountign SD card is grey, not white. I have even booted into recovery but cannot mount SD card that way or format SD card that way.
When I plug my usb cord into my Infuse and into my desktop, the desktop doesnt see the Infuse. I have the usb settings set to use the Infuse as a mass storage device, but nothing. If I put any other device or card in one of my slots, the computer instantly see's the device and reads it.. help
fozzyengine1 said:
When I plug my usb cord into my Infuse and into my desktop, the desktop doesnt see the Infuse. I have the usb settings set to use the Infuse as a mass storage device, but nothing. If I put any other device or card in one of my slots, the computer instantly see's the device and reads it.. help
Click to expand...
Click to collapse
Try going to samsung, i had to install this driver file then i could access my files on the phone and sd card. http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
RE: computer does not reconize phone
fozzyengine1 said:
When I plug my usb cord into my Infuse and into my desktop, the desktop doesnt see the Infuse. I have the usb settings set to use the Infuse as a mass storage device, but nothing. If I put any other device or card in one of my slots, the computer instantly see's the device and reads it.. help
Click to expand...
Click to collapse
If you are running windows 7 and all else fails, open device manager and find the samsung or unknown device and try to uninstall all samsung drivers, be sure when the computer asks if you want to uninstall the files too to select "yes/ok". After doing that reboot the computer let it settle down til the hard drive lite indicator on computer does not blink.
After that securly plug the usb cable into the phone and into the computer
wait 15-30 seconds more or less and if you are running windows 7 and are connected to internet then windows will automatically install fresh drivers into your computer and most likely your problem will be solved..
If this solves the problem it means that your samsung drivers for some reason got corrupted.
Also just because your computer reconizes "other cards" that does not mean that it will reconize your samsung phone.. The samsung fone requires specific drivers to be install for it to reconize your phone.
For sdcards, flash drives, external hard drives windows only uses its generic usb drivers, thats why your computer reconizes the usb cards properly now even though it does not reconize your phone.
Good luck.
Hello everyone:
My problem is not new, I had this problem with other devices as well. I plug in my triumph to my windows7 pc and it sees the phone (as CD drive), and shows the driver install but it won't let me look at the phone files and it doesn't see the SD card. I enabled debugging, Do I have to go into window to do...something? I'm still with 2.2 and I know 2.3 would speed things up a bit. please help, TIA
db.
Debugging shouldn't be the problem here... try restarting (your phone, and if that doesn't work, your computer too)... that solved a very similar problem for me.
Details...
Could you explain the steps you've taken in a little more detail?
For instance:
a) Have you installed the drivers by having Windows "discover" your device? or perhaps you installed drivers you downloaded from the web?
b) Does Windows recognize your device as USB Mass Storage at any time after you connect your phone via USB?
c) Does anything resembling "Removable Disk" appear under My Computer?
Hi all,
Have been having issues since last week with my phone connectivity to the PC. I'm able to connect it to my PC and see it in my device manager but my SD Cards don't mount. But in My Computer i do see an extra CD Drive & Removable Disk populate, though they contain nothing and when I select them they ask me to insert media. I have USB Debugging turned on and just did a fresh reinstall of the drivers.
Does anyone know what might be causing this?
Thanks,
Derek
Lastb0isct said:
Hi all,
Have been having issues since last week with my phone connectivity to the PC. I'm able to connect it to my PC and see it in my device manager but my SD Cards don't mount. But in My Computer i do see an extra CD Drive & Removable Disk populate, though they contain nothing and when I select them they ask me to insert media. I have USB Debugging turned on and just did a fresh reinstall of the drivers.
Does anyone know what might be causing this?
Thanks,
Derek
Click to expand...
Click to collapse
This should fix you up...
1) Power down phone
2) Remove card
3) Mount the card in a card reader on a Windows machine and have it do an error check (and automatically fix file system errors).
4) While Windows is scanning your card, boot your phone with an empty card slot and then shut it down again after the boot is complete.
5) When Windows has finished repairing the card, reinsert in phone and boot normally. If it was not a physical problem with the card it should work again.
badbeats said:
This should fix you up...
1) Power down phone
2) Remove card
3) Mount the card in a card reader on a Windows machine and have it do an error check (and automatically fix file system errors).
4) While Windows is scanning your card, boot your phone with an empty card slot and then shut it down again after the boot is complete.
5) When Windows has finished repairing the card, reinsert in phone and boot normally. If it was not a physical problem with the card it should work again.
Click to expand...
Click to collapse
Thanks for the suggestion! I tried it out and i'm still getting the same result. Both the internal and external sd's are getting mounted as a cd-drive and removable disk but they don't contain any information still. I tried reinstalling drivers again and it didn't help. Not sure what could be causing this issue...it's very weird.
Turn off debugging and try again. My cpu will not allow mtp mode with debugging on. Turning it off allows it to work (for me)
Sent from my SCH-I535 using xda premium
I flashed back to root w root66 and the re-flashed CMW and CM10. This fixed the issue, although now i'm getting greyed out connection bars on both wifi and 4g, though they're still connected. Any reasoning for this?