Cannot access SD card on Captivate - Captivate General

I connected my phone to my computer using USB, selected "Mass Storage", 2 new removable drives appeared on my computer. However, neither drives connect to the internal 16G SD card. Both drives told me to insert the media when I double clicked on it. I tried this on a XP and a Win 7 machine with the same result. Am I doing something wrong or do I have a defected phone?

I have the exact same problem on XP and win7... I've tried everything I can think of including several different cables.
Anyone have any ideas what is going on?

Make sure you're choosing "Mount" on the Captivate after connecting the cable.
See here:
http://capfaq.com/w/Connectivity#Connecting_to_a_Windows_based_PC

This device NEEDS drivers, even for the Massive Storage device (At least it didn't work for me, Win7 x64 until I installed the drivers)
Try downloading KIES and try again, the x64 drivers you can fin around here didn't seem to work for me.

What rom are you running?
Sent from my SAMSUNG-SGH-I897 using XDA App

You only need driver if you're on XP. No drivers needed for Vista or Win7.
But you do have to MOUNT the drives on your phone. There are reasons why a MOUNT is required. But if you're too lazy, you can download an app from market to auto-mount for you.

foxbat121 said:
You only need driver if you're on XP. No drivers needed for Vista or Win7.
Click to expand...
Click to collapse
Incorrect. I have lost track of how many XP machines I've hooked my Captivate to in Mass storage mode and not needed to install any drivers.

Oh my god you guys rock... I never had to mount the device before. I wonder why that changed recently?
Anyway, mounting the device worked.
Thanks!!

When I go to my SD settings, it is already mounted. I've unmounted, then mounted to no avail. I've downloaded and installed teh drivers from Samsung and everything says it is successful. If I try to run in USB debug mode I get the same result except 3 drivers install automatically than the 1 when I am in regular mode. Any ideas?

trekie86 said:
When I go to my SD settings, it is already mounted. I've unmounted, then mounted to no avail. I've downloaded and installed teh drivers from Samsung and everything says it is successful. If I try to run in USB debug mode I get the same result except 3 drivers install automatically than the 1 when I am in regular mode. Any ideas?
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Click to collapse
Make sure you are connected directly to the back of the computer, not thru a hub, or the front of the computer case. I've heard the voltages needed have very tight tolerances. Try a different cable as well

Modulus1 said:
Oh my god you guys rock... I never had to mount the device before. I wonder why that changed recently?
Anyway, mounting the device worked.
Thanks!!
Click to expand...
Click to collapse
It has ALWAYS been this way...

trekie86 said:
When I go to my SD settings, it is already mounted. I've unmounted, then mounted to no avail. I've downloaded and installed teh drivers from Samsung and everything says it is successful. If I try to run in USB debug mode I get the same result except 3 drivers install automatically than the 1 when I am in regular mode. Any ideas?
Click to expand...
Click to collapse
You are doing the wrong thing. SD settings and mount/unmount in there is for the SD card mounting to your phone, not PC.
To connect Mass Storage mode to PC, you need set your USB mode to Mass Storage, and turn off USB debug mode. Once connected to PC, you need to go to notification window and tap on the USB notification to mount your SD cards to PC.

I just found that before I checked your reply. Thanks for the help. I can actual access the storage on the phone now without some weird settings. Now if 2.2 would only come out for the Captivate. Thanks.

Related

New to Mes... Need some direction please

Hi all! I have an HTC desire that I love. My dad got a mesmerize the other day and I do think it is a great phone. I want to root it for him and remove all of the bloatware. I don't really want to do custom recovery/kernels. It was purchased today, so it has 2.2 out of the box on it. Could someone point me to a tutorial for rooting it? I am confused with super one click of what things to do (like unmount the memory card or what usb debugging mode to put it into). I assume that freezing any app in titanium backup would be fine? Such as allshare/ my mini diary, etc.
Thanks!
Go into your settings, and click USB settings, and there should be three options, Samsung Keis, Mass Storage, or ask.
If you set it to Mass Storage, it will prompt you to mount the SD card when you plug it into a computer. Clicking mount mounts the SD card and pops open a window on your PC for copying files and such. As far as I can tell, when you mount the SD card, you can't do USB debugging. (FYI, USB debugging is enabled in Settings>Applications>Development)
If you choose Samsung Keis, plugging the phone goes straight into USB debugging mode, assuming you have USB debugging enabled. You might be able to get USB debugging mode from mass storage mode if you do not elect to mount the drive, I'm not sure.
Anyway you probably know this, but in non-nerd speak, USB debugging mode is for programming your phone, synchronizing it, and other related tasks. You're going to want to put it into debugging mode any time you want to make changes to the phone's software framework, like flashing kernels, rooting, and other general havok. So now regarding that Superoneclick program you mentioned? Just plug your phone into your computer in USB debugging mode (meaning DON'T mount the SD card) and then you can just click ROOT in Superoneclick from your computer, and it will give you root access on your phone. Its quite easy. As far as I can tell, you don't have to "unmount" your SD card so much as you simply just don't mount it. When you plug it in, you're prompted to mount the card. Don't, or set the USB settings to Samsung Keis beforehand.
There's not much to the instructions, its literally just
1) plug in using USB debugging mode (don't mound SD card)
2) Open Superoneclick and click "Root"
http://forum.xda-developers.com/showthread.php?t=803682
Oh, and make sure you have the drivers for your phone. That's important. If you need drivers, they can be found in the first post of this thread:
http://forum.xda-developers.com/showthread.php?t=944671
Thanks so much. You answered my question perfectly.
Sent from my HTC Desire CDMA using XDA App

[Q] My Computer doesnt reconize my Infuse

When I plug my usb cord into my Infuse and into my desktop, the desktop doesnt see the Infuse. I have the usb settings set to use the Infuse as a mass storage device, but nothing. If I put any other device or card in one of my slots, the computer instantly see's the device and reads it.. help
fozzyengine1 said:
When I plug my usb cord into my Infuse and into my desktop, the desktop doesnt see the Infuse. I have the usb settings set to use the Infuse as a mass storage device, but nothing. If I put any other device or card in one of my slots, the computer instantly see's the device and reads it.. help
Click to expand...
Click to collapse
Try going to samsung, i had to install this driver file then i could access my files on the phone and sd card. http://www.samsung.com/us/support/downloads/SGH-I997ZKAATT
RE: computer does not reconize phone
fozzyengine1 said:
When I plug my usb cord into my Infuse and into my desktop, the desktop doesnt see the Infuse. I have the usb settings set to use the Infuse as a mass storage device, but nothing. If I put any other device or card in one of my slots, the computer instantly see's the device and reads it.. help
Click to expand...
Click to collapse
If you are running windows 7 and all else fails, open device manager and find the samsung or unknown device and try to uninstall all samsung drivers, be sure when the computer asks if you want to uninstall the files too to select "yes/ok". After doing that reboot the computer let it settle down til the hard drive lite indicator on computer does not blink.
After that securly plug the usb cable into the phone and into the computer
wait 15-30 seconds more or less and if you are running windows 7 and are connected to internet then windows will automatically install fresh drivers into your computer and most likely your problem will be solved..
If this solves the problem it means that your samsung drivers for some reason got corrupted.
Also just because your computer reconizes "other cards" that does not mean that it will reconize your samsung phone.. The samsung fone requires specific drivers to be install for it to reconize your phone.
For sdcards, flash drives, external hard drives windows only uses its generic usb drivers, thats why your computer reconizes the usb cards properly now even though it does not reconize your phone.
Good luck.

[Q] Computer can't see

Hello everyone:
My problem is not new, I had this problem with other devices as well. I plug in my triumph to my windows7 pc and it sees the phone (as CD drive), and shows the driver install but it won't let me look at the phone files and it doesn't see the SD card. I enabled debugging, Do I have to go into window to do...something? I'm still with 2.2 and I know 2.3 would speed things up a bit. please help, TIA
db.
Debugging shouldn't be the problem here... try restarting (your phone, and if that doesn't work, your computer too)... that solved a very similar problem for me.
Details...
Could you explain the steps you've taken in a little more detail?
For instance:
a) Have you installed the drivers by having Windows "discover" your device? or perhaps you installed drivers you downloaded from the web?
b) Does Windows recognize your device as USB Mass Storage at any time after you connect your phone via USB?
c) Does anything resembling "Removable Disk" appear under My Computer?

Hellfire 2.1 USB Mass Storage Faulty?

I'm new to Android custom roms and just flashed my G2x to Hellfire 2.1. Everything went pretty smoothly as I have relatively strong tech knowledge and followed all the guidelines carefully. The phone is now running a lot faster and everything looks great, with the exception of USB storage. After extensive searches I can't seem to find the solution to the problem.
The phone doesn't have an external SD card and I store everything on the internal SD. Under CM settings I have set the phone to use the internal SD. Latest LG G2x USB driver has been installed on Windows.
Now by default, USB debugging on the phone is ON. When I plug in the USB cable, the "Turn on USB storage" screen doesn't show up on phone and no SD drive is detected windows. When I turn USB debugging off, the "Turn on USB storage" screen comes up, and after clicking "On", Windows correctly detects the drive.
But after the phone reboots (USB debugging is now off since I set it off before reboot), the USB stops working again. This time the "Turn on USB storage" screen does show up on the phone, but after clicking it to turn on, Windows does not detect any drive. Basically nothing happens. However, the strange thing is if I go to turn the USB debugging back on, phone again prompts to turn on USB storage, and this time if I turn it on, Windows detects the drive. Then I turn off the debugging again, and it still works fine (screen comes up and Windows can detect).
So basically it works until the next reboot. No matter how the debugging option is set, the USB simply won't work right away. (If it's set to off, the problem described in the previous paragraph applies. If it's set to on, the phone simply won't show the "Turn on USB Storage" screen as stated initially in the post.
I have gone back and force and tweaked various settings all with the same result. I have also made sure to test this on different computers with fresh installed G2x drivers and they all exhibit the same problem.
Your help will be appreciated.
Assuming you flashed it correctly using nulifier to wipe and than flashed I would reboot to recovery go to advanced and fix permissions... Reboot turn debugging on and check use internal storage. The reboot again and than see if that fixes it for you.. I have 2.1 flashed and when I mount both sd's mount internal and external so it should be working for you if not you might have a corrupted download and would have to redownload and flash again
Sent from my HellfireKindle using Tapatalk 2
I have 2.1 flashed and when I mount both sd's mount internal and external so it should be working for you
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Click to collapse
Do you mean you have both internal and external SD, and when you plugin the USB cable (I assume you have USB debugging on), both cards mount to the OS as two drives? Could you please do me a favor by taking out the external SD, and see if the internal SD would still mount correctly?
And btw are you mounting under Windows or Linux?
Thanks a lot.
ilovecats said:
Do you mean you have both internal and external SD, and when you plugin the USB cable (I assume you have USB debugging on), both cards mount to the OS as two drives? Could you please do me a favor by taking out the external SD, and see if the internal SD would still mount correctly?
And btw are you mounting under Windows or Linux?
Thanks a lot.
Click to expand...
Click to collapse
Windows 7 and yes they mount a 2 separate drive. i tested it out and no it didnt. i read somewhere that its how CM7 is set up it dosent mount like the stock rom. i know its a hassle but you can mount it in CMW
Fixing permissions, usually works for me...
Sent from my LG-P999 using XDA
korny647 said:
Fixing permissions, usually works for me...
Sent from my LG-P999 using XDA
Click to expand...
Click to collapse
Didnt work for me
DJLamontagneIII:
I finally got an external SD in. I reflashed, left USB debugging on. When I plugin the USB cable, the phone's "Turn On USB Storage" screen doesn't come up, but I noticed that in the pull down's notification/running it's there, below the "USB debugging turned on" ,so if I click that, the "Turn On USB" screen shows up, and after clicking to turn on, both drives mount on Windows.
Is this how your phone behaves too? If yours actually have the "Turn On USB Storage" screen pop up on front (just like the stock ROM does), what do you think is causing mine to behave in this way?
Thanks again.

[Q] Computer recognizes phone as a CD drive

I recently had to sbf my xt926 back to stock 4.4.2, and I'm running into a problem getting my computer to read the phone. Rather than showing up as a phone, when I plug it into my computer it shows up as a CD drive.
I've tried uninstalling and reinstalling the latest motorola device manager, but that didn't help. Nor did going into the windows device manager and trying to update the drivers for the "CD drive", and in fact that just makes the device manager stop responding. I've tried with USB debugging on, but then it doesn't show up at all. I've tried with the phone in PTP mode, with the same problem as USB debugging, it just doesn't show up. I've tried uninstalling the drivers for the "CD drive", unplugging the phone, and plugging it back in, but it still just gets recognized as a CD drive.
Oh, and of course I've tried restarting both the phone and the computer.
I would try plugging the SD card in directly, but unfortunately I can't seem to find my microSD to SD converter, and my computer only has a normal SD slot. I might go out and buy a new one tomorrow if this problem persists.
Anyone know how to get the correct drivers installed?

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