Camera focus is not working - ONE Q&A, Help & Troubleshooting

Hi,
I have the oneplus one since 10 days. Today I've realized focus in the back camera is not working.
When I access to the main camera app, I hear a little click and image is blurred. I try to focus but the camera doesn't focus.
You can see the result in the attached photo.
I've tried other camera apps and the result is the same.
Front camera works perfectly. See second attachment.
I've opened a ticket to oneplus support but still no response. Do you think it could be a hardware problem?
Kind regards and thanks in advance!
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Have you tried other camera apps or only the stock cam?
Transmitted via Bacon

I tried with stock camera and Google camera and still not working.
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This might be a silly question, but is your rear camera lens cover clean?
Transmitted via Bacon

Yeah, it's clean.
I cleaned twice and it's still not working. In addition the click that I hear makes me think there is a hardware problem with the camera.
Regards
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Probably is hardware then unfortunately.
Transmitted via Bacon

Related

[Q] New Phone NO camera app, camera not working

Hello,
I just unboxed and connected my Nexus 5, i cant find the camera app anywhere in the phone and when I download a third party camera app it only lets me use the front camera, no option to change cameras. The front camera works fine. Any ideas?
Thanks
Try a factory reset. If that doesn't help then you need to do an RMA.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Google camera

http://www.androidauthority.com/google-stock-camera-app-369256/
MOTO X SLAPPED
HDR not working =(
Does anyone know of a way to make the twisty gesture open this app--or some other camera app--rather than stock moto app?
^+1
Sent from my XT1058 using Tapatalk
empoweredh22 said:
Does anyone know of a way to make the twisty gesture open this app--or some other camera app--rather than stock moto app?
Click to expand...
Click to collapse
+2
Tasker
buschris said:
Tasker
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Click to collapse
how did you do that with tasker? I used win label to detect camera app and switch to another app. But both Moto camera and Google camera share the same win label as "Camera“.
create a new task, use Event/shake/app. I used Up/down shake so I could choose which camera to use by how the phone is shaken
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dedei said:
HDR not working =(
Click to expand...
Click to collapse
I noticed that too, which I found odd since the stock camera app has HDR.
Does anyone know why the resolution is only 1024x576 with lens-blur? I changed the setting to high and there will be no difference. On the Nexus 5 is the resolution 2046x1536.
On my girlfriends Galaxy S4 the resolution is 2046x1536 also
Pictures with lens-blur looks really bad on Moto X compare to N5 or S4
Twist gesture
There is a way with xposed and Twisty Switch. http://forum.xda-developers.com/moto-x/themes-apps/xposed-twisty-switch-control-moto-xs-t2722112
best paid camera app
may i please know which is the best paid camera app for moto x? i installed the latest google camera and it is a waste.. i would prefer to spend a few bucks and go for a decent camera app instead of sticking to the stock app or other freeware..
thanks..
muditpurohit said:
may i please know which is the best paid camera app for moto x? i installed the latest google camera and it is a waste.. i would prefer to spend a few bucks and go for a decent camera app instead of sticking to the stock app or other freeware..
thanks..
Click to expand...
Click to collapse
Cam fv-5!
+1 on fv-5
XT1053
Google Camera crashes for me whenever I go into settings for any shooting mode. Anyone else have this problem? I also seem to have a physically busted front facing camera, so that's likely the issue.. Love the lens blur and photosphere.
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woow :good::laugh:
mau006 said:
Google Camera crashes for me whenever I go into settings for any shooting mode. Anyone else have this problem? I also seem to have a physically busted front facing camera, so that's likely the issue.. Love the lens blur and photosphere.
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Do you have any idea to fix it ?
DANIEL AMBRUSO said:
Do you have any idea to fix it ?
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Not yet. If I could more easily root there might be a way.
I should probably look into the warranty thing, just don't want to pay $100 for an insurance replacement for an issue like this. (I don't take too many selfies, and the only people who want to video chat me want to use Facetime..)
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mau006 said:
Not yet. If I could more easily root there might be a way.
I should probably look into the warranty thing, just don't want to pay $100 for an insurance replacement for an issue like this. (I don't take too many selfies, and the only people who want to video chat me want to use Facetime..)
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For this reason you can select insurance replacement option..
Started working again randomly. Probably dropped it again and something popped back into place
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What Camera App Do you use

I do not see this in the OPO thread so I thought I would ask as I am searching for a good camera app.
What do you use? And what made you choose that?
Stock Cm11s Camera. Seems to take great quality pictures and I love the over aggressive HDR
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Stock CM11S camera.. it works and looks nice.
Lenovo Super Camera
PS: this thread belongs to Q&A
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I don't like clear image. Am I the only one?
I have a strange issue with My Opo.
Every third party app i use for take picture, every time i take a photo with flash, the picture has a line in the middle. Like two different brightness.
In sad because Snap Camera takes awesome picture.
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Stock cm11s camera.
Stock CM11S Camera
i use camera fv-5 very good
haven80 said:
I have a strange issue with My Opo.
Every third party app i use for take picture, every time i take a photo with flash, the picture has a line in the middle. Like two different brightness.
In sad because Snap Camera takes awesome picture.
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Click to collapse
Same here, with Lenovo app.
With Snap Camera, I find it difficult to use HDR. They come out really crappy. How do you deal with it?
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I use stock cm11s. There's no solution.
Dunno il its An hardware bug or a software problem. But all The apps i tried has this problem.
This problem+ not so Good photos+ yellow screen+touch issues let me regret a bit about this Phone.
Sent from my SM-N9005 using XDA Free mobile app
I use stock CM11S, but sometimes use Google Camera for photo sphere and lens blur.
ksekhar said:
Lenovo Super Camera
PS: this thread belongs to Q&A
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Click to expand...
Click to collapse
It´s still working fine with 33R on your 1+1?
Camera Awesome
But something like Nokia Lumia Camera will be great
I use stock CM11S, very useful macro function and continous shooting.
flaviotxr said:
It´s still working fine with 33R on your 1+1?
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Click to collapse
I'm in Mahdi not cm11s
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lenovo makes better pictures
left: stock camera
right: lenovo
One with Lenovo Super Camera on Mahdi ROM/CM11 and other on ColorOS OppoCamera. Can you guess what's what? And which one is better? Both are taken in normal mode!
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Been using since forever. Imo the best camera app.. there is 2 versions an "old" non updated and a new procapture v2,both are great.
haven80 said:
I use stock cm11s. There's no solution.
Dunno il its An hardware bug or a software problem. But all The apps i tried has this problem.
This problem+ not so Good photos+ yellow screen+touch issues let me regret a bit about this Phone.
Sent from my SM-N9005 using XDA Free mobile app
Click to expand...
Click to collapse
Thats related to dual led flash, its a software problem

Really silly question about versions

Hi I've seen people mention cyanogen mod 11s how do I know if I am on 11s or not? Just got this phone lol
Also I'm coming from a moto x 2014 and I'm finding this phone a bit more sluggish, don't know if that's just me though
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Go to Settings/About Phone and tell me what it says in the Build Number section.
Transmitted via Bacon
I'm on KTU84Q
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Sorry, I meant Cyanogenmod Version.
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timmaaa said:
Sorry, I meant Cyanogenmod Version.
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11.0-XNPH05Q
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undeadadd said:
11.0-XNPH05Q
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Yes, you are on CM11S, 05Q is the latest build.
Transmitted via Bacon
OK thanks. Just kind of finding this phone a little sluggish at the moment lol.
I think from seeing all the great pictures taken with the camera on this phone and the fact it has option for RAW I expected amazing picture quality but at the moment my raw images look a little grainy especially if I zoom in a touch. Don't know if its just me though?
Don't get me wrong though, the camera on this phone is much better than the moto x 2014 camera
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undeadadd said:
OK thanks. Just kind of finding this phone a little sluggish at the moment lol.
I think from seeing all the great pictures taken with the camera on this phone and the fact it has option for RAW I expected amazing picture quality but at the moment my raw images look a little grainy especially if I zoom in a touch. Don't know if its just me though?
Don't get me wrong though, the camera on this phone is much better than the moto x 2014 camera
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Click to expand...
Click to collapse
Mine isn't sluggish, I'm not running CM11S at the moment but I don't remember it being sluggish when I was. One flaw of this camera is if you don't have great lighting you're going to get pretty grainy photos.
Transmitted via Bacon
timmaaa said:
Mine isn't sluggish, I'm not running CM11S at the moment but I don't remember it being sluggish when I was. One flaw of this camera is if you don't have great lighting you're going to get pretty grainy photos.
Transmitted via Bacon
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Ah ok, well I'm coming from a moto x 2014 so this camera is a huge improvement over that poor excuse for a camera. I think I just expected pretty amazing things from RAW. Also I've seen people post night time shots on here and it looks awesome. After using the camera though, I don't see how they managed it lol
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undeadadd said:
Ah ok, well I'm coming from a moto x 2014 so this camera is a huge improvement over that poor excuse for a camera. I think I just expected pretty amazing things from RAW. Also I've seen people post night time shots on here and it looks awesome. After using the camera though, I don't see how they managed it lol
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Click to collapse
First thing you need is a tripod, then an understanding of how to use slow shutter mode.
Transmitted via Bacon
timmaaa said:
First thing you need is a tripod, then an understanding of how to use slow shutter mode.
Transmitted via Bacon
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Ah ok thanks, that's way to much effort when trying to get pictures of myvson when he doesn't stay still lmao
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undeadadd said:
Ah ok thanks, that's way to much effort when trying to get pictures of myvson when he doesn't stay still lmao
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Nope, the last thing you want when using slow shutter is movement.
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Google Camera not zooming

Guys, since I updated to the latest Google Camera I'm unable to zoom in no hdr+ mode. If however I switch to hdr+ it zooms fine.
I'm running a rooted nexus 5 on kitkat 4.4.4 and stock ROM.
I've switched off and on again and still no luck.
It's pinch zoom and it's awful to be fair
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Ben36 said:
It's pinch zoom and it's awful to be fair
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Click to collapse
Hi Ben thanks for your reply. I have been pinching to zoom. But after the recent update it no longer works except in hdr+ mode.
Very strange... you might have to try a factory reset?
Faced same problem.
Go to play store. Uninstall the camera app updates. Then re update the app. This solved the problem for me.
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Thanks mate. I tried that a last week and worked a treat.

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