Hello All,
First time, long time.
I bought a TF101 2 months ago...love the damn thing. Unfortunately after ICS my bluetooth (LG HBS-700) headset is now out of sync with videos. I have tried:
-mx player
-stock player
-cold boot
-fresh install
-different video formats
-equalizer/non equalizer
Unfortunately nothing works. Is there a way to fix this manually or is this a driver/ics issue? I travel alot for work and the TF has saved my sanity multiple times.
My TF is stock, no custom roms or anything of the sort. ICS is a great update other than this, so i cant really complain just yet Just a minor nuisance but its pretty high up on my day to day activities. Any help would be greatly appreciated.
Thank you.
bluetooth out of sync
same problem. Tot my headset was broken so I tried another bt headset and still the same problem. Hopefully, we can have another update for ICS.
sydzz said:
same problem. Tot my headset was broken so I tried another bt headset and still the same problem. Hopefully, we can have another update for ICS.
Click to expand...
Click to collapse
I have the same exact headset, not sure if it's the headset or the tablet because i bought the LG headset after i got ics. But my problem is that the media connection disconnects randomly and refuses to reconnect. I have to reboot the tablet and repair the bluetooth headset. Can anyone else confirm that bluetooth (more specifically stereo bluetooth) has major issues in ICS?
Same problem here, I have tried three bt headsets, multiple video players and various file types and there is big audio lag in everything.
I am running Ricardo's CM9. Is there anyone who can look into this or is it something that Asus is going to have to fix?
Just wanted to say that I'm having the same audio delay problem on my Galaxy Nexus running Bugless Beast 4.0.4 and I'm using that LG headset too. It must just be a problem with ICS. Hopefully we'll get an update to fix it soon!
Same here with the roms
Same problems here, Using asus slider 101 with revolver rc2, and android revolution 3.2.1, everything's so fast and really good, but the audio lag kills it, if I use grooveip on it, they'll often overlap, in servere cases I have to reboot the device, so for now I'll just use grooveip and any video player with direct connection to the device, and use the bluetooth for music and such...
I just hope the great rom chefs can come up with a solution, heck It might be the ICS itself, being that it is in it's "baby" state...
It seems to this day, a lot of people are working for a fix on this, some say it's an asus thing, others say it's ICS, it seems that the issue is stemming from a incorrect value, here's a quote from one site:
"The root cause of the issue seems to be incorrect reporting of the A2DP HAL
(android_audio_hw.c) latency to AudioFlinger. The following 'in progress'
patch seems to make things better."
There used to be a patch floating around to try to fix the issue but, weather it'll solve it is beyond me because the patch disappeared along weather it worked or not.
Other sites are trying to resolve the issue themselves simply because asus is tight-lipped about it, or they're trying to solve it in due time...
For those that have the problems, are you rooted and have you tried another rom? I use the same headset as well as a moto S305 and theres no sync issues at all in bsplayer, diceplayer, stock player, netflix, and basically all the music apps that i use, ranging from 128kbps mp3s to flac files. Currently running Revolver 4 RC2 with Guevor's 17c kernel, on a B40 chassis. I didn't bother with the ota itself so i can't say if my machine has the same issues on stock, though Revolver is based on the OTA rom so i'm curious if there was some kind of tweak between the OTA and Revolver that made that problem go away.
Sent from my Transformer TF101 using Tapatalk 2
Are you only out of sync of no audio at all?
My problem is the bluetooth is connected, but No audio att all.
User Monster Iclearity HD
Jawbone Era
Jawbone Icon
after Several restarts, several Disconections! it works when it likes too.. Getting me crazy... ANd im on the lates stock rom! with latest uppdates....
Thinking about sending it for service?
I'll try the test based on your specs
lacrossev said:
For those that have the problems, are you rooted and have you tried another rom? I use the same headset as well as a moto S305 and theres no sync issues at all in bsplayer, diceplayer, stock player, netflix, and basically all the music apps that i use, ranging from 128kbps mp3s to flac files. Currently running Revolver 4 RC2 with Guevor's 17c kernel, on a B40 chassis. I didn't bother with the ota itself so i can't say if my machine has the same issues on stock, though Revolver is based on the OTA rom so i'm curious if there was some kind of tweak between the OTA and Revolver that made that problem go away.
Sent from my Transformer TF101 using Tapatalk 2
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Click to collapse
I'm using Revolver 4 RC2, as I said before. It's definitely fully rooted, using guevor's kernel test 18e, I have 2 bluetooth devices with the same issue, a sony mw600 bluetooth stereo headset, and a htc brand ad2p stereo headset.
both have the same issue, worked fine in honeycomb, both stock and mod (revolver honeycomb, TF 3.11).
It might be a bluetooth model issue as you don't have the lag, as for the tweak, that part I don't know... I'll try to use guevor's kernel 17c though... I'll let you know how it turns out...
@3kgt
my issue is that the audio lag, the connection is fine though.
Well i gave mine to the store and used final days of warranty!
Mine did connect without problems, but no sound at all.
Tested with
Monster Iclearity HD
Jawbone Icon
Jawbone Era
And yet a nother uknown BT Speakers..
i'm using team EOS ICS stable version, and a Logitech Bluetooth speakers.
i can connect and hear the audio, there maybe a 1/2ms sec delay. i never noticed till you asked so maybe i'm just seeing things?
i tested playing youtube and watching movies on mx player.
Tried it, same issue...
Well, I reinstalled revolver ics 4.0.2, wiped cache, and dalvik cache, the op runs smoother than before with guevor's kernel 17c and no SODs (so far...), but the 2/3 ms delay is still there, let me clarify a bit on it.
Any app that makes sounds (mx player, poweramp, mixzing, stock player, angry birds, etc.) will have that delay on the asus slider sl101 running ICS, worse if I use voip apps like grooveip, it's only tolerable without bluetooth...
I can use bluetooth on Poweramp and mixzing since I'm only listening to music.
Well that the issue I have...
Can't do much on my end but wait...
Same
Same issue here since upgrading my Sony Tablet to ICS.
I've had exactly the same problem with my TF101 on any form of ICS that I've tried. An unacceptable audio delay to my Sennheiser MM-100 bluetooth headphones. No problem for music, but I can't watch video like this. The only cure I have found is to run a good HC ROM - at the moment it's Revolver 3.11.1, the more I use it the more I like it. Is ICS really worth it? Maybe for some uses; but mine is primarily for watching video when I go camping, a bit of internet and some games. And Revolver is perfect for that. It even recognises my 64GB SDXC card; which my Win7 64bit 6 core has problems doing.
I have found the most simple way to resolve this
I Will simply Sell my damn Tf101 !
Cause i cant watch most videos (Thanks to tegra 2 and codecs problems)
And now this damn BT problem ..
Same here...
3kgt said:
I have found the most simple way to resolve this
I Will simply Sell my damn Tf101 !
Cause i cant watch most videos (Thanks to tegra 2 and codecs problems)
And now this damn BT problem ..
Click to expand...
Click to collapse
yeah I practically did the same thing, only difference, I gave it to one of my family members, after I experience lots of system flaws other than the problem I have such as increased slowness (sometimes unresponsive), and large battery drain, on all roms... though the last (and pretty stable) rom I tried was android revolution, it's quicker, but some programs would crash and eventually become so annoying that I had to uninstall them. but that might be a slider issue and not the transformer issue as most devs are more focused on the transformer... I pretty much tried many things to it to at least be more in sync with my bluetooth but upon doing that I must've screwed the pad in the process and now it just no good no matter what rom I tried, be it the official asus firmware, or a custom firmware... As I said, android revolution was the last rom I tried and everything seemed real smooth and accurate but I couldn't cope with the issues the slider has. so in short, ditched the slider, and I'm going for either Samsung galaxy pad 2, or Motorola xoom... both 32gb internal memory... Well it's sad really but what can you do when a company fails on you hard...
UPDATE:
I just went to an electronics giant to try out the asus infinity by playing some games on it and syncing to my headset only to have the same issue with the lag... looks like this is strictly a maker's issue, no way anybody here can fix that, though I haven't seen if it was happening on JB, but I'm not taking that chance... got the note 2 and I'm good with that for now.. also I've noticed that some movies play with little or without the lag, this problem varies though on what type of movie you're playing, as I couldn't tell what causes that. I play mkv, avi, mpg and mov files via MXplayer I got both results, lag and non lag, same goes for native mp4 files. so this is with my knowledge and understanding way too difficult to pinpoint weather it's a codec problem or hardware problem or both.
Hope this shed a bit of know-how as I just gave up on it the time I gave it away...
otherwise have fun on an otherwise great innovation...
oldgamer31 said:
yeah I practically did the same thing, only difference, I gave it to one of my family members, after I experience lots of system flaws other than the problem I have such as increased slowness (sometimes unresponsive), and large battery drain, on all roms... though the last (and pretty stable) rom I tried was android revolution, it's quicker, but some programs would crash and eventually become so annoying that I had to uninstall them. but that might be a slider issue and not the transformer issue as most devs are more focused on the transformer... I pretty much tried many things to it to at least be more in sync with my bluetooth but upon doing that I must've screwed the pad in the process and now it just no good no matter what rom I tried, be it the official asus firmware, or a custom firmware... As I said, android revolution was the last rom I tried and everything seemed real smooth and accurate but I couldn't cope with the issues the slider has. so in short, ditched the slider, and I'm going for either Samsung galaxy pad 2, or Motorola xoom... both 32gb internal memory... Well it's sad really but what can you do when a company fails on you hard...
UPDATE:
I just went to an electronics giant to try out the asus infinity by playing some games on it and syncing to my headset only to have the same issue with the lag... looks like this is strictly a maker's issue, no way anybody here can fix that, though I haven't seen if it was happening on JB, but I'm not taking that chance... got the note 2 and I'm good with that for now.. also I've noticed that some movies play with little or without the lag, this problem varies though on what type of movie you're playing, as I couldn't tell what causes that. I play mkv, avi, mpg and mov files via MXplayer I got both results, lag and non lag, same goes for native mp4 files. so this is with my knowledge and understanding way too difficult to pinpoint weather it's a codec problem or hardware problem or both.
Hope this shed a bit of know-how as I just gave up on it the time I gave it away...
otherwise have fun on an otherwise great innovation...
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Click to collapse
Hi I own a note 2 and meet same issue. Sound delay 1 second while using bluetooth headphone(Creative WP-250). Watch movie with mix player get 0 lag, but watching online movie or playing video game always delay 1 second. I think it belongs to android design problem because I connect my Bluetooth headphone with my iPad no matter what I do I can't find any lag. Would google notice this issue and fix it in the next update?
Alexsandra said:
Hi I own a note 2 and meet same issue. Sound delay 1 second while using bluetooth headphone(Creative WP-250). Watch movie with mix player get 0 lag, but watching online movie or playing video game always delay 1 second. I think it belongs to android design problem because I connect my Bluetooth headphone with my iPad no matter what I do I can't find any lag. Would google notice this issue and fix it in the next update?
Click to expand...
Click to collapse
I went to one of the google offices in San Francisco (nice office by the way!), but did not find anybody there to help on the issue, plus I don't think they'll do anything yet until the problem becomes widely known. If anything they'll just say that the problem lies on the device (bluetooth or phone/pad itself) and not the os as most other companies would do. As did you, I found that problem on the note 2 a while ago, almost as soon as I got it, I figured the features on the phone outweigh the issues on bluetooth and I might as well wait and see if they are able to locate the source of the problem and try to solve it as best as they can...
I'll go back to them since I haven't seen any of the top brass there since they're either in a meeting at the time or they're located elsewhere..
I'll also try to let ASUS and Samsung know about the issue in case that the problem lies on hardware, but that may seem unlikely...
oldgamer31 said:
I went to one of the google offices in San Francisco (nice office by the way!), but did not find anybody there to help on the issue, plus I don'think don'think they'll do anything yet until the problem becomes widely known. If anything they'll just say that the problem lies on the device (bluetooth or phone/pad itself) and not the os as most other companies would do. As did you, I found that problem on the note 2 a while ago, almost as soon as I got it, I figured the features on the phone outweigh the issues on bluetooth and I might as well wait and see if they are able to locate the source of the problem and try to solve it as best as they can...
I'll go back to them since I haven't seen any of the top brass there since they're either in a meeting at the time or they're located elsewhere..
I'll also try to let ASUS and Samsung know about the issue in case that the problem lies on hardware, but that may seem unlikely...
Click to expand...
Click to collapse
I expect 4.22 would resolve this issue as Samsung is going to release their update very soon. By the way, I never thought you could visit Google office
Alexsandra said:
I expect 4.22 would resolve this issue as Samsung is going to release their update very soon. By the way, I never thought you could visit Google office
Click to expand...
Click to collapse
Yea, they're real nice when I came in, but couldn't do much, I'll visit again before the end of the month, going back to work, hopefully I can reach them before then, If anything I'll keep my fingers crossed in hope that they'll fix the issue without my interaction...
So I have used both the international version and the T-Mobile One S and have a serious problem when I try to play audio of the Bluetooth connection in my car. From Spotify or the standard music app the audio will keep skipping when using the Bluetooth connection in my car.
I am wondering if anyone else is having an issue playing audio over Bluetooth. I have never had this problem with any of my other phones. My Galaxy Nexus has worked flawlessly. Thus, wondering if this is a bug or a permanent issue.
Your help, thoughts or experience is appreciated.
Sent from my HTC VLE_U using XDA
brademcee said:
So I have used both the international version and the T-Mobile One S and have a serious problem when I try to play audio of the Bluetooth connection in my car. From Spotify or the standard music app the audio will keep skipping when using the Bluetooth connection in my car.
I am wondering if anyone else is having an issue playing audio over Bluetooth. I have never had this problem with any of my other phones. My Galaxy Nexus has worked flawlessly. Thus, wondering if this is a bug or a permanent issue.
Your help, thoughts or experience is appreciated.
Sent from my HTC VLE_U using XDA
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Not that this makes you feel better, I have the same exact issue. My GSII did not do this so I know its not my car. Kind of stinks because I like to stream tune in radio via bluetooth in the car.
im not having any issues with my A2DP headphones.
Audio and phone calls work fine over my LG HBS 700 with US T-Moblile device.
mikea3000 said:
Not that this makes you feel better, I have the same exact issue. My GSII did not do this so I know its not my car. Kind of stinks because I like to stream tune in radio via bluetooth in the car.
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Click to collapse
thats what i do....it better work or this phone goes on sale right away. 1st thing i will do is check bluetooth, if it aint working......bye bye One S.
kolyan said:
thats what i do....it better work or this phone goes on sale right away. 1st thing i will do is check bluetooth, if it aint working......bye bye One S.
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Click to collapse
I believe the One S uses BT v4.0, so this may be an issue. If I were you, I'd try to get tech support on the line and see if you can get high-level support from a knowledgeable tech on it. If you can't, I dont blame your for taking it back or selling. That's one of those deals where you're left wondering if they'll fix w/software, or if you'll be up **** creek without a paddle. Luckily I dont use BT very much, and never do for music.
Well I got my One S surprisingly fast....in 2 days ! (was expecting 5-7 days)
Just tested BT in car with Sony head unit (its the newer version only like 6-12 month old) and it seems to work for the most part.
Phone and Media profiles connected, and they reconnect just fine, media from Youtube and HTC Videos streamed just perfect and audio quality is 110% (maybe due to apt-X codec found in BT 4.0). Now at one point I noticed that it lost connection and I needed to reboot the phone in order to connect again, but I have no idea what happened there. I tried to reproduce this again without any luck, the phone stayed connected to Sony unit for about 15-20 minutes without loosing the connection and playing media from different sources
---------- Post added at 06:26 PM ---------- Previous post was at 06:13 PM ----------
Also streamed GPS instructions and worked fine.....will test out more on my way to Tmobile to get SIM card
No probs with bluetooth to my Sony head unit either. Streaming from such as Tune in Radio or other sources that use mobile data can be hit and miss though with connection dropouts. That in itself is another issue but at least BT works fine.
I'm not sure if this is a hardware issue or a software issue.
When listening with my headphones to music, youtube...etc.. it randomly makes weird buzzing sounds (kinda like when you connect to the internet through dialup back in the old days). This sound happens randomly for example, if I hear it in a song and i rewind it to the same position it will not happen..but it might happen somewhere else in the song.
I know this is a Kernel issue because on Stock Kernel this doesn't happen. However when I flash to any other Kernel this starts to happen. (I've tried Bricked, Franco, Faux, Linaro Kernel and they all have this sound problem. I haven't seen anyone else report on this issue which is why I'm suspecting it is a hardware issue. Anyone have any idea or input on what I can do? I really don't want to stay on stock Kernel since I've seen huge improvements on battery life using custom kernels. Thanks.
bumping
bobokun said:
bumping
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Click to collapse
Hi Bobokun,
If its the same noise that I get (I posted on google product forum for nexus about it. Tried to put link here, but as I only just joined to answer this, it won't let me. The title of my post was "Nexus 5 has interference sounds when using headphones"), it happens on stock phone for me.
I've not got any further in bottoming out whether it is hardware or software (though not done too much digging other than the above link).
Cheers
James
This happened to me once or twice when I first tried out my headphones. However the last few times that I've used the headphones it has stopped.
Sent from my Nexus 5 using xda app-developers app
It happens several times during my work day, but I'm in a poor TMobile signal area in the UK and i think it is trying to keep its signal.
I haven't found any solution yet, anybody? I'm just wondering how only a few people found this issue.
It becomes complete annoyance.
bobokun said:
bumping
Click to expand...
Click to collapse
What about baseband? Could any of the kernels you flashed have changed the radio?
Sent from my Nexus 5
I have a similar experience when using bluetooth and playing The Infinite Black (game) when I touch a sector it makes a weird buzzing sound. Rooted, stock, with Franco Kernel.
Sent from my Nexus 5 using XDA Premium HD app
Got a unlocked maxx that has serious issue with bluetooth skipping during playback of MP3s on an LG headset. Has done this from get go on 2 different phones and all three versions of OTA as well as 3 different LG head sets.
Thinking it is the way files are being cached or written to the phone. (Corrupted file transfer or fragmented files, I know no way to defrag on android)
Any one else have this issue and were you able to cure and how.
Thanks
Sent from my XT1080 using XDA Premium HD app
Just for kicks, try disabling WiFi and see if it gets better. Or, if it's possible, go into advanced settings in WiFi and change the Wi-fi frequency band to 5 GHz only.
5 GHz only will have to check. That is all we use at home but will see if that is an option as only 5.
Post back when I find out.
Sent from my XT1080 using XDA Premium HD app
rekids said:
5 GHz only will have to check. That is all we use at home but will see if that is an option as only 5.
Post back when I find out.
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Click to collapse
It's definitely an option on the phone. Settings / Wifi. Tap the menu control bottom right, and choose Advanced. It's in there under "Wi-fi frequency band".
BT also uses 2.4 GHz, so it's possible that the radios are interfering. It's also possible that too much is running in the background, causing the media app to pause too long. Media playing on Android definitely is not as good as on iOS. But, the WiFi interference is worth ruling out.
My lg Bluetooth works fine with Wi-Fi or not. Not sure if this comment helps.
Sent from my XT1080 using Tapatalk
I've had this issue since the first upgrade to 4.4... Disabling Wi-Fi or switching to 5GHz band doesn't seem to help at all. I am assuming this is a software issue as it was fine on 4.2
OK so I switched to 5ghz only and made no difference. I was on 4.2.2 before but also started to use the newer radio with the first ota released radio back in Dec (first 4.4 release) so if it is a radio issue would think it would be starting back then but seams it did it before that even.
I reloaded the firmware again last night with a full wipe for other reasons and loaded only 1/4 my music back on and tried it again with most boaters frozen or deleted and it skipped for the first 5 songs then got better for the rest of the album. Maybe it is the memory since it doesn't have an SD card (sucks) it not writing to the memory consistently. I noticed if I wrote from PC to phone it's slower but random file order compared to using a otg cable to thumb drive copy to phone.
It's there any way to compare the files between PC and phone like a quick MD5 check of the files on phone to what is on the PC or thumb drive.
Or maybe it is the radio? Can I use the older radio of say 12.15.15 on SU2.3(current 4.4)?
Sent from my XT1080 using XDA Premium HD app
OK found it only does this during music play back since a phone conversation no longer skips using the Bluetooth and LG head set after having a long conversation yesterday with my brother.
So I deleted a few music files that were skipping and will copy them again to see if that they are corrupted files or if it lies with the player or phone software.
Sent from my XT1080 using XDA Premium HD app
There is a setting under Advanced Wi-Fi settings that I turned off and so far I hadn't had any skipping yet; Scanning always available. I keep my Wi-Fi off at all time though and will continue to test different scenarios around Wi-Fi causing the issues...
Yeah think it is a radio issue. With my job I am around a lot traffic and a lot of Bluetooth signals coming and going.
I found a way to verify my mp3 files on phone to the ones on PC and all is good with that now. I did notice of I move phone from right side to shirt pocket on my left side it skips way less you'll an hour and half one time before it skipped but that may have been cause I was under high voltage lines.
Thinking maybe the older radio in 12.15.15 maybe the way to go.
Sent from my XT1080 using XDA Premium HD app
Hey, got my U12 and within 12 hours looks like I might be returning it. Fantastic device Im very annoyed. Music through bluetooth to my car sounds a skipping cd. Anybody experiencing similar or any idea what to do? Changing parameters in the developer options doesn't seem to work.
sentient85 said:
Hey, got my U12 and within 12 hours looks like I might be returning it. Fantastic device Im very annoyed. Music through bluetooth to my car sounds a skipping cd. Anybody experiencing similar or any idea what to do? Changing parameters in the developer options doesn't seem to work.
Click to expand...
Click to collapse
No problems here with Bluetooth and Ford Sync 1.1 with latest software 5.11.
Sent from my HTC U12+ using XDA Labs
I saw in another thread that suggested going into developer options and switching Bluetooth AVRCP to v1.4 instead of 1.5. Did you try that one too?
Ya tried that, it's less severe but still happening. Iv isolated it to vw head units i think.
I was having a similar issue with my Bluetooth headphones. It kept cutting in and out while my headphones worked fine with my iPhone.
I'll be using my headphones again this evening so lets see if it happens again and if I can get more details.
I've had no problem with it in a Toyota Yaris. Also no problems with BT headphones - it's even a bit better than the U11 BT, which used to skip now & again. Had to set BT to 1.4 for full control in the car.
Sent from my HTC U12+ using Tapatalk
sentient85 said:
Ya tried that, it's less severe but still happening. Iv isolated it to vw head units i think.
Click to expand...
Click to collapse
Maybe VW has been updating their software and you could drive by a dealership to update or do it yourself. Since Oreo came out I also had problems with BT. No media info was shown. The problem seems to be Oreo 8.0. In 8.1 Google solved some of these problems.
Since Ford brought out an update everything works fine now. Hopefully Android P has covered all these bugs.
Sent from my HTC U12+ using XDA Labs
Brand new car though. I might make a phone call about it all the same.
sentient85 said:
Brand new car though. I might make a phone call about it all the same.
Click to expand...
Click to collapse
Found some solutions on Google that you could try out:
Settings>Apps>Application list>... >show system apps>Bluetooth>force stop, then clear data.
If this doesn't work, remove the pairing, repeat above and redo the pairing.
Or
Reset Network settings fixes the Bluetooth problem after Oreo Update. Settings > Backup & Reset > Network Settings Reset and everything works like charm.
Or
Change of Bluetooth Audio Codec (Settings -> Advanced -> Bluetooth Audio Codec) from SBC to aptX seemingly fixed it.
Hope one of them helps. Good luck!
Sent from my HTC U12+ using XDA Labs
I have also experienced this with my VW. I listen to audio books mostly and every so often a word drops out and it gets annoying.
Iv just had to switch to using the aux. Awful annoying, brand new phone and brand new car and ****ing bluetooth doesn't work properly.
I still connect to the bluetooth for calls only which has created a side problem too where if I get a call its not sending the sound through the bluetooth by default i need to manually select it.
Sent from my HTC U12+ using Tapatalk
sentient85 said:
Iv just had to switch to using the aux. Awful annoying, brand new phone and brand new car and ****ing bluetooth doesn't work properly.
I still connect to the bluetooth for calls only which has created a side problem too where if I get a call its not sending the sound through the bluetooth by default i need to manually select it.
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
blame your car
Re: Bluetooth music choppy
Thank you phxzy , all!! Having the same annoying issues with my HTC U12 Plus Bluetooth in my car. Maps misses a lot of verbal directions and music is horrible.
Thanks for the many suggestions!! I'll try them this weekend!!
I just have some cheap BT device I found at a local discount store but I only occasionally have the choppiness. When it happens it's like the audio continues and I miss a few seconds of the audio. My main issue is more that it stops the playback altogether. It doesn't seem to disconnect just the playback stops/pauses and has to be restarted. This whole time I've been under the impression that it's the player/app but I'll try some of the advice given here and see if I can get it to improve. Thanks