[GUIDE][TAKE APART] Fix the annoying/bad vibration - Moto G Q&A, Help & Troubleshooting

Many Moto G owners have gotten a device with a poor quality vibration motor. If your phone make an annoying rattle sound every time the vibration goes on, you're in the right place. I found an easy way to get rid of that rattle sound and restore a nice, fluid, vibration and a better tactile feedback, as should be.
I'm not responsible of your device, doing this you're taking your own risk and responsibility.
1) You will need:
• A T4 Torx screwdriver
• Some lubricant (specific for precision instruments, not olive oil ;P)
• A plastic pry tool
• A little needle
• Some patience
Image 1
2) First of all turn off the phone, remove the back cover and the SIM card.
Image 2
3) Start to remove all screws.
Image 3
4) Open the device using the plastic tool, or something like that (also fingernails).
Image 4
5) Let's see where is located the vibration motor.
Image 5
6) If you want to remove the battery, this is the right way, but it's not compulsory for our purpose.
Image 6
7) Hey, it's a nice board for a 150 dollars phone!
Image 7
8) Put a drop of lubricant on the needle, DON'T use the bottle directly on the motor.
Image 8
9) Put the small drop of oil on the pivot of the motor (sorry for the pic quality).
Image 9
10) Reassemble the phone and remember to put the buttons in the right direction.
Image 10
11) Check if everything is ok. YAY!
Image 11

I must have had 30-40 Moto Gs in the past 9 months and neither of them had problems with the vibromotor. Dunno how you caused it to go dry or dirty, but it certainly doesn't happen often.
Anyway though, good that you posted a guide with photos if anyone should ever need it.

Still have the same issue with my phone's vibration motor. It doesn't work from time to time and I think I'll open the device myself and check the motor instead of sendinf it to service.
Didn't check my phone yet, but is there any seal you break, when you open the phone?

Sn0opy said:
Still have the same issue with my phone's vibration motor. It doesn't work from time to time and I think I'll open the device myself and check the motor instead of sendinf it to service.
Didn't check my phone yet, but is there any seal you break, when you open the phone?
Click to expand...
Click to collapse
No seals there, but the torx screws are enough of a security measure and easy to determine if they were unscrewed.

liveroy said:
I must have had 30-40 Moto Gs in the past 9 months and neither of them had problems with the vibromotor. Dunno how you caused it to go dry or dirty, but it certainly doesn't happen often.
Anyway though, good that you posted a guide with photos if anyone should ever need it.
Click to expand...
Click to collapse
Maybe I was not so lucky but I heard lot of people whit this issue, even on YouTube
Sn0opy said:
Still have the same issue with my phone's vibration motor. It doesn't work from time to time and I think I'll open the device myself and check the motor instead of sendinf it to service.
Didn't check my phone yet, but is there any seal you break, when you open the phone?
Click to expand...
Click to collapse
Put a piece of toilet paper o something like that between the screwdriver and the screw, in this way you don't ruin your screws and nobody will notice that you opened your phone...

Yea, I'm sure it's happening if ppl report it, but it's not very common issue overall.
To me a bigger problem is the earpiece, which under normal circumstances won't fail easy, but in latter revisions, it seems that it can go defective after just a few sight drops of the phone.

Nice guide!
I'm having problems with vibrato, maybe I'll try this thread.
Many thanks for your work for the community!

my moto g vibration stops when i type letters on the keyboard
and when i shake the phone the vibration starts again ? Some users have complained about it too
what is wrong with it ? is it a loose connection with the motor??

skinnyj said:
my moto g vibration stops when i type letters on the keyboard
and when i shake the phone the vibration starts again ? Some users have complained about it too
what is wrong with it ? is it a loose connection with the motor??
Click to expand...
Click to collapse
Had the exact same issue with mine. Either the vibration motor is a bit dusty, or just broken. If you didn't root it yet, I'd recommend you send it to the service.

Sn0opy said:
Had the exact same issue with mine. Either the vibration motor is a bit dusty, or just broken. If you didn't root it yet, I'd recommend you send it to the service.
Click to expand...
Click to collapse
thankyou :good:

My Moto G has doesn't vibrate anymore.
Last time it did that, I had to change the entie phone. I doesn't have the warranty anymore ...
Can this guide help me ?

Related

Samsung captivate speaker problem - return for new one?

Okay, so my samsung captivate speaker is pretty much broken and doesn't work properly anymore. I've had it for about a few weeks and now the speaker just doesn't make any more sounds. Music will not come out etc....i can get sound to work for a little bit but its only temporary and goes back to not working, i just hit the speaker part and it randomly starts to work again but it doesn't stay like that so im wondering if i can return it.
I bought it off craigslist so i don't have the receipt or anything like that, i also don't have the box since its at a friends house. Im wondering if i can go to an AT&T store and exchange it for a new one no questions asked without the receipt or box and the fact that i didn't buy it from at&t personally but it is originally from an at&t store (obv). Or will i have to do the other dreaded task of sending it back to samsung and be phoneless.
I doubt AT&T would accept it without anything at all, is it really that hard to get your box at your friends house? But besides that unless you can prove you're within your 30 days they wont do anything unless you have insurance. In your case I'd contact Samsung directly and they can probably run the serial, obviously you're still within a year lol.
okay, damn thats a shame.....i have to go through samsung. Im pretty sure its past the 30 days already too.
I had speaker problems when I slipped my Captivate into a really clear case made by Incipio. I believe that was the culprit. I also had to hit the phone against my palm to get the speaker to work again. I remove the phone from the case and played an entire album via speaker. No problem there. I returned the case and bought a Body Glove skin. Better.
Yea......the speaker is somewhat working fine now after playing youtube and some songs again......will see how it holds up.
I might just not send it back and go through all the hassle, i think it got messed up when i dropped it, shame cuz it was the only time i dropped it, maybe something got a little loose.
I havn't had the speaker not work on me for a good 6 hours so far will keep monitoring it.
me too. i bought it on ebay. So i dont know if at&t will fix it or replace it.
My external speaker stopped working for the first time today also. I read over on an AT&T forum that if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Just another notch in the belt for what a crap product Samsung made. I've never dropped my phone or anything. Others are having this problem so it's a build quality issue or something. The connection with the speaker must be weak.
so i guess there's no other way to fix the problem except getting a new or refurb one?
Sound not working over loud speaker
Unplugged my cappy this morning and headed to work. All has been very quite...too quite, then realize that my cappy isn't making any noise
*panic mode* no media sound, ringtones, etc...
Read on the at&t forum that you can press firmly on the speaker and it 'fixes' the problem. WHAT!!!....that's a crappy cappy fix, anyway, what can you do... Speaker is working again, for how long? I don't know.
Same here, dropped my phone a couple of times. External speaker starts acting weird, connection keeps coming and going. Tapping fixes the problem only temporarily, it goes back to being dead only after a couple of seconds / minutes. seriously crappy. Everything else works fine though, headphone conenction / telephone speaker seems alright.
dallasweb said:
Unplugged my cappy this morning and headed to work. All has been very quite...too quite, then realize that my cappy isn't making any noise
*panic mode* no media sound, ringtones, etc...
Read on the at&t forum that you can press firmly on the speaker and it 'fixes' the problem. WHAT!!!....that's a crappy cappy fix, anyway, what can you do... Speaker is working again, for how long? I don't know.
Click to expand...
Click to collapse
Yeap. Pressing down on the speaker did the trick. It sorta fixed the problem. Cheers man.
As mentioned, if you can press down or slap the back of the phone and sound begins to work again, you have a shorting speaker or perhaps a poorly contacting ribbon cable. You can open the phone up and re-seat this in hopes it will help. It uses a ribbon cable design with a lock snap to press it against the contacts. I'd advise gently lifting the contacts with a small needle or tweezers then re-seating and retesting.
If you do that let me know and please report your results. You can also replace the speaker as well. I have an extra I don't currently need.
I purchased my Captivate on eBay just after Christmas, turned out the camera had a problem in the lens so I told them it was randomly rebooting. They allowed me to go exchange the phone since it was under warranty (had insurance but didnt use it) and since then, I have replaced it 2 more times.
See if you can talk to them on the phone and find out if your still covered, luckily I have a warranty exchange store near by, so it was real easy for me to exchange.
edit: forgot to mention I never had a receipt, I told them I got it from a third party seller. Since its an ATT phone, they should still accept the warranty
Press on the speaker if you have no sound!
Don't mean to dig up a dead horse but if you are having external sound issues I can verify pressing on the speaker does fix it.
This I discovered after 2 nandroid restores and a 4 reflashes with clean wipes. Plus removing several apps I had just installed.
Now I get to reinstall everything and update my ROM again.
It pays to search before panicking.
Intermittent speaker issues, specifically when I turn the speaker vol up to Max while playing music, burping the phone helps,
sent from my I896, rockin fasty kj3
Its funny you said this because I bought my girlfriend a captivate a couple months ago off eBay. The phone itself is fine last month the speaker also went out. It would only work if she tapped on the back of the phone. Well we called AT&T and told them, all they did was check the imei and see when it it was bought. It was only 11 months so its a good thing it failed now and not later. After a couple hours of troubleshooting with the good folks at AT&T and doing a master reset even though I told them that had nothing to do. They then transfered me over to the warranty department where a spent a couple more hours doing the same troubleshooting I did as with the AT&T reps. At last they said they would send me a new captivate. You should call the worst they can say is no.
Sent from my MB865 using XDA App
For those of you who do not have warranty or insurance, there is a fix for this.
I just got done with re assembling the phone after a fix I performed. It is real easy to do.
Things you need:
-A screwdriver (whatever the size is when you open the back cover, the four screws you see, that size)
-A small flat head screwdriver if you have one (not necessary but would help)
-Patience and some common sense.
Ok, to start off follow these steps http://forum.xda-developers.com/showthread.php?t=740022 to open the first 6 screws and then how to pop open the screen from the bezel(this is when a flat head screwdriver would be useful).
(go just to the step till the fifth picture in that thread, no need to go beyond that opening things!)
Now, you would see a screw on the left of the speaker. Now, other threads said that by loosening that screw the speaker would work. But, I did that and still had issues so I opened the phone like 4 times in total before I found out what it was. Now, notice that the speaker unit has a cable (orange colored) running into the main phone chip. It is connected there through which it functions. When you open that above mentioned thread to open the phone there is a picture showing to remove the that belt from the board. Follow that instructions, flip that tiny black clip up to remove the belt. In some cases there might be a blue sticker kind of thing on the belt, just take off that sticker. The problem seems that the belt is loosing contact which doesn't allow the speaker to get the sound input to put out sound through the speaker. So, take off the belt by flipping that switch and re insert it out there. Try to push it in properly or enough to align a white line on the belt and the chip. There is a white line to guide us there. That line should be totally straight when the belt is inserted appropriately. And now, flip that clip down and lock it. If you have loosened the screw left to the speaker, put it back in in normal force not excessive(no need to be more gentle here). You cannot leave it loose because it makes the whole unit move when it is loose eventually pulling off the belt from its place which causes the sound cut outs. The whole trick is to get the belt right in its place. So, make sure it is tight but not extra tight after you have managed to get the belt right. Put everything back together and now when you screw the last 6 screws again, the one in the top speaker corner affects the speaker unit, so don't push it too hard in. Just normal screwing. The rest should be done properly with normal force. This should solve it. I figured this out after opening the phone 4 times. And now playing songs since the past 6 hours non stop and its back in action again!
For all this, i did put in the battery and start the phone when I had opened it and tried messing around and figured out what was killing the sound, so this should be the ultimate solution to it. There is nothing else that can be affecting it now.
Most people must had faced this because they dropped their phones before which made the belt to move and hence the loose contacts inside. If not then, there are high chances that you bought it from someone or somewhere who had dropped it before!
Well that's it! Also, don't freak out in having to open the phone. You should just go to the step till the fifth picture. Which is very easily achievable!
Go, have fun with your WORKING speakers now!
More Useful speaker fixes
I am on my second captivate, I got a refurb since the speaker died on my first one.
My second speaker just started dying.
Before I had even read this thread all the way to the end I decided to tear apart my phone to get to the speaker to see if there was something loose that i could re-solder or reconnect.
Have you ever dropped a magnet in the dirt and picked it up and it was cover in little bits of iron?
I discovered that when I peeled the little metal cover off the speaker that it was covered in little tiny bits of metal that were stuck to the magnetic face of the speaker. I don't know how much this affects the speaker function but I cleaned it off and plugged the speaker back in and put it together and it works great.
I took a small flat head screwdriver that was magnetized and carefully scraped off the little bits of metal wiped it all clean. you wouldn't believe how much crap gets through that little tiny screen. I was able to peel of the little metal cover with my fingernail. It was very easy to take off, you could even remove the speaker cover without disassembling the the back cover.
I am not certain if my cleaning fix will solve the problem since I had removed the cable and shoved it all the way back in, but it might help make the speaker louder.
Anyways there's my first post. Hope it helps you all.
Number1Gsxxr said:
if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Click to expand...
Click to collapse
Unbelievable but... It worked for me too! Thanks!
My external speaker stopped working for the first time today also. I read over on an AT&T forum that if you press on the speaker it will get it working again. I just tried it and now my phone works again. I had to press a little below the speaker.
Yes this solve the problem for the speaker no phone punch
I put a small piece of thick tape under the battery cover near the speaker and this keeps pressure on the speaker.

[Q] Hardware issues or software quirks?

Super sensitive touch:
Sometimes car keys work, other times they don't. I have thick gloves- doesn't really work consistently there either. It's weird- I can use the screen a few times with metal devices then they no longer work until I toggle the sensitivity setting.
Speakers:
The on device speakers pop when I change volume (while music is playing). This actually happens on my Windows 3.1 Compaq computer (except it happens there when no music is playing)! Interesting that such an ancient problem has come back to haunt me... It can be hard to hear in certain songs, but in a soft, slow song it is easily heard.
Colors/Rendering:
A couple times now, I noticed that my screen has misrendered colors. Like, I'll be typing something, and the entire screen becomes paler, as if the contrast were turned up high (as in, *actual* contrast, not "high contrast" mode which just changes the colors to black and white). It would change back within seconds. Is this the "daylight" mode or something?
Is something wrong with my device or is this normal...?
Thanks. I only have 13 days to return it for another.
I've experienced the first two problems.
I only experience the second problem with music on my sd card.
As for the third, are you typing with the phone held horizontal, and possibly have your finger over the light sensor at the top near the front camera, this will cause the brightens to go down.
You can change the screen sensitivity. They say when it is on high u can use it with gloves.
jambo89liam said:
I've experienced the first two problems.
I only experience the second problem with music on my sd card.
As for the third, are you typing with the phone held horizontal, and possibly have your finger over the light sensor at the top near the front camera, this will cause the brightens to go down.
Click to expand...
Click to collapse
No, it was in portrait orientation at the time. Hasn't happened since...
Sent from my 820 using Board Express
You always get these kind of quirks with new hardware software, mine has random reboot issues. I'm sure they will be ironed out. You always have your 2 year Nokia Warranty, i'd stick with it its a great device.
jambo89liam said:
You always get these kind of quirks with new hardware software, mine has random reboot issues. I'm sure they will be ironed out. You always have your 2 year Nokia Warranty, i'd stick with it its a great device.
Click to expand...
Click to collapse
It's a question of 'does mine have hardware defects and should I get another' rather than getting a different phone altogether. It would be easier to walk into an AT&T store and walk out with a new phone than to go through a warranty process (you are allowed to do this within 14 days). I think I've determined these are all software bugs though, so that shouldn't be necessary.
Sent from my Windows 8 device using Board Express Pro

Just had to share this experience....

Well I have been a owner of a LG Nexus 5 for the past (almost) 2 years now, in fact I am coming to the end of my contract very soon and will be able to either goto another company or get a new phone.
Anyways, sometime ago I experienced a problem with my microphone and external speakers not working, or at at least some of the time... After a bit of research online I found out my problem was related to a connection inside the phone that connected the bottom assembly to the main board at the top of the phone. It required me to remove the back panel and a few screws to remove the plastic cover, but the poster suggested putting some tape on top of that connection to hold it down more firmly to the socket it connected too. So I did this. I put some black tap (electrical tape cut to fit.) on top and then assembled the phone again. Viola, It worked!
Well, a short time after I decided that I wanted to update my phone from stock kitkat (4.4.4). Always been curious about custom ROMs and gave Cyanogenmod a try. Not only that I got bold and tried the nightly releases of the new marshmellow update. After some time I started experiencing things not working, like the camera, and a lot of freezing, hang ups and random reboots (not so much the reboots as the constant freezing). Often I couldn't get anything on the screen or the phone to respond from a locked state and when I did, often the phone would lag so much, that doing anything would take a long time and proved to be impossible.
I started thinking it was the nightly releases as the source of my problem and just kind of shrugged it off and figured "they will eventually fix the problem". I kept this thinking for quite some time. But it occurred too me one day that something else was causing the issue I was facing for the simple fact that the lag started showing up in the recovery mode (also custom) and a lot of times would continue to show up after I rebooted my phone. Hence, would rule out any 'software' issues I was facing.
I began to think that my problem was hardware. Maybe it was just time for a new phone. But still months away from the end of my contract, this meant I would have to pay off the 'problematic' phone first before getting a new one. I really didn't like that idea. So while looking into this problem, in a last ditch effort, I opened my phone again. Dunno why but I also decided to get rid of the tap on the connection I tried to fix before... I popped off the connection there and had a look at it. It didn't seem damaged in any way nor did the socket. Strange as it was I put that connect back in the socket and put the cover plate back on making sure not to torque the screws and assembled everything back up....
Now the mic and ext speakers work just fine and the phone is working like I just opened the box and took it out for the first time. And I have not once seen any problems... I understand what's happening here... still just wanted to share that for it was definitely weird or what?
https://drive.google.com/open?id=0B0pUNVcVRCJ7MThMc0NHLUNkSEU
Sorry about the link, only way I can upload an image.
Just so there is no confusion... an image of the effected area, inside the phone. The arrow points to the connector and more importantly the area of the connector that seems damaged. If I press lightly where the arrow is pointing on this image, the assemable at the bottom (speaker/mic) will work, indicating a loose connection. Although after visual inspection, I cannot see any damage to connector or the socket. I suppose the only way to really "fix" the issue is to order a new part. As stated previously, already tried tape on the socket to help hold it down, but that seem to cause just as many issues with the phone performance. Any other suggestions?
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Does anyone else have issues with there ext. speaker and mic not working?
An update on the phone;
back to square one. My ext speaker and mic will not work. And that socket has something to do with the LCD connection on the screen as it will black out if just the right area on the back of the phone is pressed. Only way to revive the phone is to long-press the power button for a reboot. Then will come up fine but speaker and mic still do not work.
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
Wow, that sounds pretty low level tactics of LG... just shameful really, but not hard to believe these days...
Quite honestly, I am just going to replace the phone. Think I got a pretty good run out of it and think its pretty well time for an upgrade. Anyway, for the reason I got the phone, it wont matter the speaker and mic don't work. Just going to use it for development and it will be a good test device.
Oh an this post is related to this thread so I thought I would link it for it may help someone else facing similar problems....
https://forum.cyanogenmod.org/topic/125227-nightly-cm13-releases-make-my-nexus-5-very-slow/
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
audit13 said:
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
Click to expand...
Click to collapse
Good idea, except the iphone is the most popular phone around here ... find it pretty hard to find one, been looking. But thanks.
I have seen quite a few busted n5 phones in Toronto. I have managed to get working phones with a smashed screen for as little as $30 which is rare for Toronto. Average I pay is $40 to $50. For this price, I either use the phone for parts in several phones or I get third part screen from Aliexpress for around $40 CAD.
I just want to update this as well...
I am fairly certain (now thinking about causes) its not really a design flaw, but more so because I frequently sat on my phone when it was in my back pocket...
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Click to expand...
Click to collapse
It was not me but I had that same experience. Replaced with a cheap oem and it didn't charge after that.
I found out why. The charger usb socket was not connected to anything ! Unbelievable! It lacked the black plastic backing for that part of the cable to connect to.

Hardware issue? Strange noise from vibration motor.

Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Machiel187 said:
Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Click to expand...
Click to collapse
Sounds like you have a problem,my vibrate is quite loud but not as electronic sounding as yours.Mine is more deep bassey almost
If it also makes that sound when flat on a table or in your hand instead of on the case, then something is wrong indeed.
Machiel187 said:
Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Click to expand...
Click to collapse
Just looking at your video again. When you lift it up from the surface it sounds more like it does on mine
Greenforty1 said:
If it also makes that sound when flat on a table or in your hand instead of on the case, then something is wrong indeed.
Click to expand...
Click to collapse
Yes, it does it whenever the phone vibrates. Makes no difference if it's in the case, out, flat on the table etc. Only stops when I pinch the phone.
I'll start a chat with Oneplus for a repair order
Oh **** that's not good. Mine sounds tinny but solid. Not as nice as phones like the LG V30, but acceptable. Definitely that sounds bad. Take it back for warranty replacement IMO
I had the same problem and had to reduce the intensity of vibration via settings. Working is acceptable since then.
Only that it scared me when it suddenly started up.
Machiel187 said:
Does anyone else have an issue with the vibration motor making a weird noise? Almost like it's not stuck in the phone properly. When I squeeze the phone it stops, as soon as I let go the sound returns.
You can check a video about this issue here:
https://photos.app.goo.gl/kUELFawUg8AArn4LA
Click to expand...
Click to collapse
Sounds like you have a unique vibrator that no other phone has. Embrace it or... You should probably replace, because that's an actual moving part, and if not to spec, it could lead to a catastrophic failure, whatever that means.
nabbed said:
Sounds like you have a unique vibrator that no other phone has. Embrace it or... You should probably replace, because that's an actual moving part, and if not to spec, it could lead to a catastrophic failure, whatever that means.
Click to expand...
Click to collapse
That's one way to look at it. You're a glass half full kinda guy
I've send it back to OnePlus for repair monday, should have it back tomorrow. Happy for the quick repair by OnePlus.
I have the same exact problem. The strong vibration setting causing it but when I put it on medium its fine.
*Man, it would take like 2 weeks to get my phone back, I don't know if I should sent it for repair or not. :/
I have the same problem. Contacted OnePlus via live chat and was told this is normal and it happens on her OnePlus phone on strong vibration setting.
I decided to check on YouTube to see where the vibration motor is located. Put the phone down on a flat hard surface, applied a little pressure on the bottom half of the phone by holding phone by the sides. This seems to have 'fixed' it for me for now.
Looks like it is not 'normal' behaviour as the lady in customer services suggested. Probably just a slight quality control issue.
edit: seems it was temporary 'fix'. Rattling is back.
My launch-week OP6 just developed this issue. Leads me to believe it might be something like an adhesive working loose over time. Thank you for this thread. I've put my call vibration on medium (was high) which seems to alleviate it.
I have sent my OP6 for repair. Dropped it off at the local UPS service location, it is going from the UK to Poland. Lets see how long the turnaround will be and what, if anything, they do to fix this.
Checked the RMA tracking today and apparently the fault has been fixed. Spoke to someone on OnePlus live chat who said the vibration motor was faulty and has now been replaced.
Took a total of 4 days to receive the phone back. Vibration motor replaced and no longer rattles when set to 'Strong'. Now just restoring apps and data on the phone.
abdulhamid1978 said:
Took a total of 4 days to receive the phone back. Vibration motor replaced and no longer rattles when set to 'Strong'. Now just restoring apps and data on the phone.
Click to expand...
Click to collapse
Have the same issue in strong vibration setting. Open a service ticket with OnePLus. Did you send your phone with the original retail box ???,
Glsoto said:
Have the same issue in strong vibration setting. Open a service ticket with OnePLus. Did you send your phone with the original retail box ???,
Click to expand...
Click to collapse
OnePlus provided a return label to send from UK to Poland. I packed the phone in the original box for protection. Not necessary to send back in original box but has to be packed securely.
I have the same problem with the strange vibration sound.... But it only happens sometimes.
The noise comes from the metal power button and volume button. Nothing to be worried about. Its annoying but you can fix it by using full back cover.

I have found the weirdest bug I've seen in my entire geek life

Hello people,
I've just found a very awkward bug on my device and I would like to share it with you. If you can try to reproduce it it would be interesting. Otherwise if you have any sort of information or things you could tell me to understand I'd very interested in them.
Basically, if I put my OP6 on my Bose Soundlink mini 2, screen on the left side, the screen will turn off whatever I'm doing. On other positions 99% of the time the screen won't turn off but sometimes if I keep moving around it eventually turns off.
I've tried with another phone and nothing happens. I've tried with my OP6 on other surfaces (computer, external battery, any kind of table) and nothing happens.
Of course I've made a video to make it clearer : https://www.youtube.com/watch?v=qWOGcxfUdFM
So in case you have a bluetooth speaker or even the same as me, please give it a try. I'm very curious about your result.
I'm running Android Pie Stable with magisk and TWRP. No custom kernel. Bluetooth off, NFC off.
Tomatot- said:
Hello people,
I've just found a very awkward bug on my device and I would like to share it with you. If you can try to reproduce it it would be interesting. Otherwise if you have any sort of information or things you could tell me to understand I'd very interested in them.
Basically, if I put my OP6 on my Bose Soundlink mini 2, screen on the left side, the screen will turn off whatever I'm doing. On other positions 99% of the time the screen won't turn off but sometimes if I keep moving around it eventually turns off.
I've tried with another phone and nothing happens. I've tried with my OP6 on other surfaces (computer, external battery, any kind of table) and nothing happens.
Of course I've made a video to make it clearer : https://www.youtube.com/watch?v=qWOGcxfUdFM
So in case you have a bluetooth speaker or even the same as me, please give it a try. I'm very curious about your result.
I'm running Android Pie Stable with magisk and TWRP. No custom kernel. Bluetooth off, NFC off.
Click to expand...
Click to collapse
This is pure speculation so please bear with me.
There are phone cases with cover that lock the screen when you close them.
I'm not sure but I believe those cover have some sort of magnet in them so the phone can detect there proximity.
As speakers are just big magnets, maybe you're bt speaker triggers the sensor and therefore locking the phone.
I had the same thing happening when I put my phone on a particular spot of my laptop. If I put it just right, probalby the speaker of my phone above the lid detection sensor of my laptop, my laptop would go into standby.
Quite funny to see this poping up here.
Hope this speculation helps you uncover the wondrous mysteries that is the oneplus 6
Thomson2412 said:
This is pure speculation so please bear with me.
There are phone cases with cover that lock the screen when you close them.
I'm not sure but I believe those cover have some sort of magnet in them so the phone can detect there proximity.
As speakers are just big magnets, maybe you're bt speaker triggers the sensor and therefore locking the phone.
I had the same thing happening when I put my phone on a particular spot of my laptop. If I put it just right, probalby the speaker of my phone above the lid detection sensor of my laptop, my laptop would go into standby.
Quite funny to see this poping up here.
Hope this speculation helps you uncover the wondrous mysteries that is the oneplus 6
Click to expand...
Click to collapse
That makes a lot of sense. That's also why when I take my OP6 off my speaker the screen turns on. Problem solved
But if there was a way to disable it it'd be good.
I just tested it on mine.
A magnet to the top of the phone over the ear speaker turns the display off, and when you remove the magnet, it turns back on.
So I would say your theory is correct.
It's NFC?
erad1 said:
It's NFC?
Click to expand...
Click to collapse
Nope, as I stated, I disabled it and my speaker doesn't have NFC. As stated above, it's a magnet thing meant for cases.
hehe

Categories

Resources