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[Q] Display going bad on my Infuse 4G

Hi to all this morning,
I spoke to the local AT&T manager about my phone. The lock screen numbers and letters are "burned" on to my screen. Every time I go to a "light backround, I can see the month, time and "phone locked". The manager told me to call AT&T service. I called the 800 number and was told I have to do a "hard reset" on my phone for the warranty procedure. I have an "unlocked", "rooted" phone. Will a hard reset unroot and lock my phone?
Do I have to "unroot" and "lock" my phone before calling them back?
Any help would be greatly appreciated.
Kind Regards,
Jim

Before u return the phone to store, I would strongly recommend restoring to how it was when you got it (stock).

How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium

Google?
Or use the search button?
Its in the dev section......????
Sent from my SGH-I997 using XDA Premium App

JimJep said:
How do lock and unroot?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Look for gtg back to stock or h8's back to stock. They both utilize Odin. Just read the op and you should be fine. Let me know if I can help.
Sent from my SGH-I997 using xda premium

Trying to unroot and lock my phone using gtg
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim

JimJep said:
nelomen
I do need your help. I downloaded the app you suggested and tried several times to use it. Here is my problem.
My computer connects via usb for mass storage an media on com port 9
I have downloaded all the latest usb drivers for Windows Visa. When I use the procedure suggested by gtg, the com port does not show up in the Comm ID box. I have tried and re-tried several time with the same result.
Can you help??
My display is getting worse every day.
Thanks,
Jim
Click to expand...
Click to collapse
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!

So you tried to odin back to stock and it doesn't work?
Sent from my SAMSUNG-SGH-I997 using xda premium

Erik_T said:
I assume that you are using http://forum.xda-developers.com/showthread.php?t=1116251 one.
I had to use this a whole bunch of times when I just started flashing and though it worked really well the first time after that it started to not work as well. Switch your USB ports that you plug your phone into. This will make it show up in a different are other than just COMM 9. If you cannot get it to work in any USB try a different computer, leave it sitting there for a long time. I don't think that it really had anything to do with my eventual sucess but after just leaving the battery out and the cord plugged into nothing made it work. Just telling you my experience. I hope that you are able to figure out what is wrong and flash back to stock before your screen gets any worse!
Click to expand...
Click to collapse
More questions,
It did not seem like it wiped everything off. auto reboot was checked and fast reset was checked.
first block on top left is green and says passed time 4.49

Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim

JimJep said:
Just wanted to says thanks. I plugged the phone into my laptop and it worked. Now I am fighting with AT&T to get it returned. They seem to think a display hardware issue is a software/virus issue. Thanks I got it to work with your help!!
Kind Regards,
Jim
Click to expand...
Click to collapse
No problem. Glad that I could help. And do push the issue. Right to the manager if they still won't take it. Or you could try calling them and eventually you will find one rep who is willing to push it through. Either they will be dumb and don't know what they are doing or they will know where you are coming from and help get it returned. If not, and you are still under warranty you might be able to send it back to Samsung and see what they will do about it. Good luck!

i believe if its under 30 days they take it back on the spot and exchange it for you.. if not they might ask you if you have insurance on you phone and send it out to a authorized ATT repair store... just my expierience...

[Q] Sidekick 4g Bootloop Please Help!!!

I am not rooted on this phone I am on stock 100% I have done nothing with this phone since purchased.. I did not try to install anything on this phone that could have caused this. But yesterday it just started on this bootloop. The screen just shows the T-mobile sidekick 4g logo then to black and over and over .... I have pulled the battery put it back in and it immediately bootloops. I don't even have to power on . It even bootloops with the charger plugged in the battery symbol bootloops. I tried to put the device into bootloader (pwr vol up/dwn) to do a factory reset. but the bootloader screen just flashes on for a second and then it goes right back into the bootloop.
It appears as if this is bricked but how is that possible on a stock device? I called t-mobile and they could not help. All they wanted to do is sell me a new phone.
Please help

Use heimdall n hold the volume buttons n enable flash bootlaoders
Sent from my SGH-T959V using xda app-developers app

@karose465 How old is the phone? If less than a year (doubtful), it should still be under warranty. Or you may be eligible for upgrade pricing: Fore example, "Customers with a Classic plan (two-year contract) are eligible for our lowest upgrade price on a new phone when at least 22 months have passed since their last phone upgrade. A new two-year contract is required to take advantage of best upgrade pricing. Of course, you can always upgrade a phone at any time, regardless of how many months have passed since your contract began."
For more info on Heimdall, just Google Heimdall Android.

Anyone with a sidekick contract ends earliest next march..

karose465 said:
I am not rooted on this phone I am on stock 100% I have done nothing with this phone since purchased.. I did not try to install anything on this phone that could have caused this. But yesterday it just started on this bootloop. The screen just shows the T-mobile sidekick 4g logo then to black and over and over .... I have pulled the battery put it back in and it immediately bootloops. I don't even have to power on . It even bootloops with the charger plugged in the battery symbol bootloops. I tried to put the device into bootloader (pwr vol up/dwn) to do a factory reset. but the bootloader screen just flashes on for a second and then it goes right back into the bootloop.
It appears as if this is bricked but how is that possible on a stock device? I called t-mobile and they could not help. All they wanted to do is sell me a new phone.
Please help
Click to expand...
Click to collapse
Try Odin...choose repartition and you're golden. This is someone that has bricked his phone many, many times. Odin will give you the original stock Froyo.

RicAndroid said:
Try Odin...choose repartition and you're golden. This is someone that has bricked his phone many, many times. Odin will give you the original stock Froyo.
Click to expand...
Click to collapse
I think for him and myself, the biggest problem is being unable to get the phone to stay in download mode. For some reason, the battery won't charge and the phone itself continously turns off and on when plugged in. So the charge isn't holding, therefore nothing will stay on/open.

Im having the same problem. I have searched everywere and cannot find an answer that will fix it. If anyone can please help us fix this issue.
Sent from my MyTouch 4G using xda premium

gamingwiz said:
Im having the same problem. I have searched everywere and cannot find an answer that will fix it. If anyone can please help us fix this issue.
Sent from my MyTouch 4G using xda premium
Click to expand...
Click to collapse
I did some forum searching and found this. Hope it helps.
http://forum.xda-developers.com/showthread.php?t=1477838

Thanks ill check into that
Sent from my HTC Glacier using xda premium

karose465 said:
I am not rooted on this phone I am on stock 100% I have done nothing with this phone since purchased.. I did not try to install anything on this phone that could have caused this. But yesterday it just started on this bootloop. The screen just shows the T-mobile sidekick 4g logo then to black and over and over .... I have pulled the battery put it back in and it immediately bootloops. I don't even have to power on . It even bootloops with the charger plugged in the battery symbol bootloops. I tried to put the device into bootloader (pwr vol up/dwn) to do a factory reset. but the bootloader screen just flashes on for a second and then it goes right back into the bootloop.
It appears as if this is bricked but how is that possible on a stock device? I called t-mobile and they could not help. All they wanted to do is sell me a new phone.
Please help
Click to expand...
Click to collapse
Hmm here is a link with for the ODIN and also provides some pretty cool roms that you might like to try.
http://forum.xda-developers.com/showthread.php?t=1538576
---------- Post added at 04:33 PM ---------- Previous post was at 03:41 PM ----------
karose465 said:
I am not rooted on this phone I am on stock 100% I have done nothing with this phone since purchased.. I did not try to install anything on this phone that could have caused this. But yesterday it just started on this bootloop. The screen just shows the T-mobile sidekick 4g logo then to black and over and over .... I have pulled the battery put it back in and it immediately bootloops. I don't even have to power on . It even bootloops with the charger plugged in the battery symbol bootloops. I tried to put the device into bootloader (pwr vol up/dwn) to do a factory reset. but the bootloader screen just flashes on for a second and then it goes right back into the bootloop.
It appears as if this is bricked but how is that possible on a stock device? I called t-mobile and they could not help. All they wanted to do is sell me a new phone.
Please help
Click to expand...
Click to collapse
Hmm here is a link with for the ODIN and also provides some pretty cool roms that you might like to try.
http://forum.xda-developers.com/showthread.php?t=1538576

Took the phone apart, put everything back. Still no luck
Sent from my HTC Glacier using xda premium

EpicLordPhone said:
Took the phone apart, put everything back. Still no luck
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
Dead thread but this is your answer - Your power button is shot. Need to have a new one put on. I know your problem has been fixed / replaced but for others still searching for answers...you need a power button repair.

Power Button Repair relating to Boot Loop
MythEdge said:
Dead thread but this is your answer - Your power button is shot. Need to have a new one put on. I know your problem has been fixed / replaced but for others still searching for answers...you need a power button repair.
Click to expand...
Click to collapse
my Sidekick 4G is very old and just now went into bootloop... i googled the word and came across this forum.
As quoted above by previous poster that a power button repair was needed... I figured that I had nothing to lose, it being so old, I smashed the crap out of the Sidekick 4G on its power button. Lo and Behold, it booted into the system successfully.
SO... if no one has any qualms about smashing the crap out of their power button... give it a shot. It worked for me.

MythEdge said:
Dead thread but this is your answer - Your power button is shot. Need to have a new one put on. I know your problem has been fixed / replaced but for others still searching for answers...you need a power button repair.
Click to expand...
Click to collapse
Thanks for the info, but is there anyway I could turn it on without the power button?
Sent from my Amazon Kindle Fire2 using xda app-developers app

EpicLordPhone said:
Thanks for the info, but is there anyway I could turn it on without the power button?
Sent from my Amazon Kindle Fire2 using xda app-developers app
Click to expand...
Click to collapse
I don't believe so ?
You can switch the power button to like the track pad or something but you need to edit the phones ettings somehow
Sent from my SGH-T839 using xda app-developers app

immorality said:
I don't believe so ?
You can switch the power button to like the track pad or something but you need to edit the phones ettings somehow
Sent from my SGH-T839 using xda app-developers app
Click to expand...
Click to collapse
Hmmm thanks, I might just try that!
Sent from my Amazon Kindle Fire2 using xda app-developers app

Mines stuck in a boot loop too.
I don't know if my Sidekicks problem is related to this or not. I rooted it and flashed it over to Glorious Overdose v5 on May 22nd this year and it's been running great. At least it was until last Friday, Sep 13. I was having trouble connecting to the WiFi at my house so I rebooted the phone. When it started to come back up a female voice started saying, "VooDoo lagfix has been disabled." "Converting /data and /system partitions." "Conversion time estimated 10 minutes."
I let it do it's thing and that's all it's been doing all weekend. I can get into recovery mode, I've tried restoring the phone from my backup with no success. I've even tried running through the process of setting up GOv5 again and it says it's successful, but the phone never boots up. It just stays in the same blasted bootloop and saying the same things over and over again about VooDoo. I've checked the VooDoo logs and there is an error file for the 13th and the logs following say "conversion." Can someone point me in the right direction as to what I can do to get my phone working again? Everything I've tried to research so far hasn't worked.

v5 hold both volume button, the track button and power button. Should put you into recovery mode. If not, you will have to put phone into download mode. You do this by taking out battery, then pluging into computer. When you reinsert battery hold volume down and power, if I remember correctly, and your download screen should come up. From your cp manually unroot it. Then it should be fixed, and just reroot it. I hope this was helpful
Sent from my SGH-T839 using xda app-developers app

No idea what I'm doing, precisely, but...
MythEdge said:
Dead thread but this is your answer - Your power button is shot. Need to have a new one put on. I know your problem has been fixed / replaced but for others still searching for answers...you need a power button repair.
Click to expand...
Click to collapse
Hey, MythEdge. I'm not sure if you get notifications here or anything, but I registered to this site specifically to thank you; my phone ( Sidekick 4G, like OP ) bricked, and I smashed it against the table a few times ( you know, delicately... ) and it resurrected.
So thank you, sir; you were precisely correct. It worked on both of my phones, which had the exact same problem.
Just, wow. Thank you.

LathyrusRoots said:
Hey, MythEdge. I'm not sure if you get notifications here or anything, but I registered to this site specifically to thank you; my phone ( Sidekick 4G, like OP ) bricked, and I smashed it against the table a few times ( you know, delicately... ) and it resurrected.
So thank you, sir; you were precisely correct. It worked on both of my phones, which had the exact same problem.
Just, wow. Thank you.
Click to expand...
Click to collapse
And almost a year later I log in and see this. Your most welcome. I haven't been working on phones for awhile but if I remember right, some models can be powered on by plugging the phone into a power source and when the phone vibrates or has a sign of life unplugging the unit. Some cables don't work and sometimes doing this via a computer can power up a device. Other than that, the other more dangerous way is to short out the pins on the bottom of the unit. I don't remember the pins but you can google a charge port diagram to help. I don't recommend doing this unless you have absolutely no other choice. Incidentally, this is why a phone will power itself on when a battery is put in and no other button is touched. The port is wet and corrosion has caused a link on the power pin and believe its pin 3. A simple cleaning with 90%+ rubbing alcohol solution will fix if cleaned quick enough.

[Q] HTC ONE S Bricked

Hey Guys,
a friend of mine just bricked his HTC-OneS and I'm here to help him get it back to life
He installed the latest PacMan Rom and everything was awesome.
All over sudden the Phone didn't boot up anymore.
It can be charged via USB, so maybe one can do something over USB
Windows-PC doesn't recognize the Phone he says...
As far as I remember its an HTC One s ville c2 (is there anything like this)
Due to the Fact that I'm a Motorola User, I have no idea where to start trying to recover his Phone...
Please Help me do it

do you know how to use some adb/fastboot commands? run fastboot oem getcid in the bootloader.
hold down volume down and power to go into the bootloader.

I would try to get into the bootloader first. That would provide a gateway to possibly fixing his (or her) phone.

Hope to get into bootloader, will get hands in his phone in monday.
Coming from Motorola i'm used to a factory tool where i can flash official Firmware via PC. Is there anything like this for HTC phones?
If not first thing i would try is flashing a New recovery system via fastboot to have sth to work with. Anyone agree with this plan?
Sent from my XT925 using xda app-developers app

I don't think I've ever seen a tool like that. I think the best bet would be to get into recovery, mount and try to flash a new rom (C2 roms in this case).

esok44 said:
Hope to get into bootloader, will get hands in his phone in monday.
Coming from Motorola i'm used to a factory tool where i can flash official Firmware via PC. Is there anything like this for HTC phones?
If not first thing i would try is flashing a New recovery system via fastboot to have sth to work with. Anyone agree with this plan?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
Yes, go to androidruu.com, look for villec2 and click on it. The latest RUU should work unless he is carrier branded. Then you will need to use a carrier RUU.

Got hands on his phone and it doesnt do anything...
No bootloader nothing.
Only thing that happens is that it recognizes its on a wallplug...
Sent from my XT925 using xda app-developers app

Anyone got an idea?
The little charging LED is red, is it possible that there is some kind of battery driver missing, so the phone won't charge anymore and the battery is empty?
and is there an option to solve this?

esok44 said:
Anyone got an idea?
The little charging LED is red, is it possible that there is some kind of battery driver missing, so the phone won't charge anymore and the battery is empty?
and is there an option to solve this?
Click to expand...
Click to collapse
Really sounds like it is hard bricked.
I could mention things that you have already most likely tried.
Holding power down for 30 seconds
holding power down for 10 seconds under bright light so the front sensor registers (prevents messing up your phone while in your pocket)
when plugged in computer, does device manager show it as "qhsusb_dload" (bricked)
Hold power down and volume down for 10 seconds. release power button and continue holding volume down.
From replies from manufacturer that people post here, often they replace the battery and (motherboard?) Seems like something happens and a sudden battery discharge messes up the works.

tivofool said:
Really sounds like it is hard bricked.
I could mention things that you have already most likely tried.
Holding power down for 30 seconds
holding power down for 10 seconds under bright light so the front sensor registers (prevents messing up your phone while in your pocket)
when plugged in computer, does device manager show it as "qhsusb_dload" (bricked)
Hold power down and volume down for 10 seconds. release power button and continue holding volume down.
From replies from manufacturer that people post here, often they replace the battery and (motherboard?) Seems like something happens and a sudden battery discharge messes up the works.
Click to expand...
Click to collapse
Thank you for your response
So quick question, due to the fact that the Phone is hard bricked, can i send the Phone back in, and get things fixed, cause the Phone was s-off and rooted before, so warranty is void.
Is there any way they could find out about it? Like a blown fuse or anything?

esok44 said:
Thank you for your response
So quick question, due to the fact that the Phone is hard bricked, can i send the Phone back in, and get things fixed, cause the Phone was s-off and rooted before, so warranty is void.
Is there any way they could find out about it? Like a blown fuse or anything?
Click to expand...
Click to collapse
Your guess is as good as mine. There was one guy who posted here, that they did fix it, and when they sent it back they had turned back on security, or S-on. So they obviously knew and didn't care. One of those ymmv. I kind of doubt he did anything wrong and it is a defect. People post on here with completely stock w/ same symptoms.

tivofool said:
Your guess is as good as mine. There was one guy who posted here, that they did fix it, and when they sent it back they had turned back on security, or S-on. So they obviously knew and didn't care. One of those ymmv. I kind of doubt he did anything wrong and it is a defect. People post on here with completely stock w/ same symptoms.
Click to expand...
Click to collapse
Thank you dude, will give it back to him and tell him, that he should send the phone back, cause it seems like this is a common problem
Greetz Esok

[Q] Need help recovering from QPST -URGENT-

Hey guys I need some help asap! I have had my Nexus 5 for about 2 weeks now. I had rooted it and put in cwm recovery. The other day I had switched over art from Dalvik. Later in the day I was using linux deploy from the app store. About an hour after when i was browsing the web the device returned an error stating that the devices memory was full..... I knew there was no way. I powered off the device and that was the last of it. It does not power on in the traditional sense it does not go into recovery it does not go into fastboot and it certainly not the OS. Just a black screen. However it does get recognized as a QHUSB device when connected to a PC after fussing with the drivers adb or fastboot drivers no matter the version do not work the device will appear in device manager as though it is there but running adb devices or fastboot devices returns no devices. After extensive driver version attempts and toold nexus rootkit etc i have found that the slightly responsive driver for anything is the LG AndroidNet Diagnostic driver. Although QPST hangs when trying to download via Sahara and CDMA workshop will connect but it does it fails when trying to read from phone. I know there are tools for devices in the same situation. Is there one for the nexus 5? Or can someone help me recover this bad boy? This version is the google play version and not the t-mobile or sprint variant. HEEELP!!!!!!!!!! Thanks.

Try to turn off your phone. I know it looks like it is turned off but it's not. Press power button about 10secs then release it and then press and hold it with the two volume keys. You should find yourself in the bootloader and there you could flash stock rom back.
If that not works. Connect the phone to the pc. Open up device manager. Press and hols power button and when the qhusb dissapears press and hold both volume keys while you still pressing the power key. You may end up again in qhsusb, try to wait a little bit more with the pressing both volume keys after each try.
I hope it will work, but I know a guy who bricked his device like you with cwm, his phone also appears as qhusb device on the pc and he could not recover.
Tha last thing you can do is send it back to google to recive a replacement device.
Sent from my Nexus 5 using xda app-developers app

Tried it
bitdomo said:
Try to turn off your phone. I know it looks like it is turned off but it's not. Press power button about 10secs then release it and then press and hold it with the two volume keys. You should find yourself in the bootloader and there you could flash stock rom back.
If that not works. Connect the phone to the pc. Open up device manager. Press and hols power button and when the qhusb dissapears press and hold both volume keys while you still pressing the power key. You may end up again in qhsusb, try to wait a little bit more with the pressing both volume keys after each try.
I hope it will work, but I know a guy who bricked his device like you with cwm, his phone also appears as qhusb device on the pc and he could not recover.
Tha last thing you can do is send it back to google to recive a replacement device.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Thank you, I have tried that and it does not work. My fear is that I will not be able to return as I have pulled the battery and have custom software.
I was hoping there was some way to recover when the device is in the LG Android diagnostic mode.

joutcast said:
Thank you, I have tried that and it does not work. My fear is that I will not be able to return as I have pulled the battery and have custom software.
I was hoping there was some way to recover when the device is in the LG Android diagnostic mode.
Click to expand...
Click to collapse
Why did you pull the battery? You could have rma'd it.

jd1639 said:
Why did you pull the battery? You could have rma'd it.
Click to expand...
Click to collapse
Thank you your comment is of help right now....

joutcast said:
Thank you, I have tried that and it does not work. My fear is that I will not be able to return as I have pulled the battery and have custom software.
I was hoping there was some way to recover when the device is in the LG Android diagnostic mode.
Click to expand...
Click to collapse
If there is no traces or signs you removed the battery (like finger prints or damaged back cover) then google will never find out you have custom rom on your device, because they cant turn it on. It does not worth the effort to google to somehow hack the data out from the broken flash chip. What they will do is that they try to turn it on, then they see it is not possible so they flas stock rom through qhusb ans that wipes all the data of your phone and reformat everything. Or maybe unbricking the device does not wort the effort too and google just send you a replacement device.
Sent from my Nexus 5 using xda app-developers app

bitdomo said:
If there is no traces or signs you removed the battery (like finger prints or damaged back cover) then google will never find out you have custom rom on your device, because they cant turn it on. It does not worth the effort to google to somehow hack the data out from the broken flash chip. What they will do is that they try to turn it on, then they see it is not possible so they flas stock rom through qhusb ans that wipes all the data of your phone and reformat everything. Or maybe unbricking the device does not wort the effort too and google just send you a replacement device.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
OK, GREAT that first option they do....DOES ANYONE KNOW HOW TO DO THAT???? I know it can be done on other devices as shown in the link below
http://forum.legija.net/showthread....g-galaxy-S4-(i9505-and-similar)-via-USB-Cable

joutcast said:
OK, GREAT that first option they do....DOES ANYONE KNOW HOW TO DO THAT????
Click to expand...
Click to collapse
You are asking for help with it. To answer your question. It's called jtag and lots of people know how to do it. I'd look for "mobile tech videos". QHUSB is a true brick.
EDIT: Or you could just RMA it. I think that might have been what you where asking to begin with. lol

@joutcast dude it sounds bricked. I'm sure Google will give you another device if you RMA it.
I'm very serious. Im Not being smart about it. I highly doubt Google will do anything to check unless you left obvious traces of it being tampered.
Sent from my Nexus 5 using Tapatalk

You need to JTAG it. It'll cost you about $65 and you'll have a working phone again. I'd check craigslist for JTAG in your area, a lot of people are doing it now.
And stop being so sensitive.

Work the problem and not each other.
Thread Cleaned

_MetalHead_ said:
You need to JTAG it. It'll cost you about $65 and you'll have a working phone again. I'd check craigslist for JTAG in your area, a lot of people are doing it now.
And stop being so sensitive.
Click to expand...
Click to collapse
Sensitivity is what I do best LOL. I went ahead with the RMA route and have been with out a phone for over 15 days. The reason being I am unemployed and could not afford the $450 for an advanced replacement. I still have not heard a peep out of Google as to when I can even think about getting a tracking number from them..... What cracks me up is the fact that if I had done an advanced RMA the hold on my card would of fallen off a long time ago and at that point they still would not have any security on the device. Not only that they have had my phone since Tuesday of this week.

Stuck at boot screen and can't access recovery

It's the holidays which means helping to fix others' devices.
I've got a family member's TF300T that gets to the ASUS boot screen but just spins forever. The bootloader hasn't been unlocked and I think it's on JB but I don't have any way to tell which version of the stock ROM it is. I've spent the last hour reading through posts on multiple forums but haven't found anything that works.
I've tried accessing recovery by holding vol down but no luck. It just hits that boot screen and spins. I've installed the standalone drivers as well as the ASUS Sync utility but I can't get adb to see the device. I know the keyboard dock has some problems and doesn't work 100%, but I think the USB port is okay because the owner uses a mouse on it. There's an amber light next to the charging port that is blinking. I'm not really familiar with this device so I tried connecting my Win 10 machine (a T100 coincidentally) with a regular microUSB to that and with the charging cable but neither worked.
Is there something I might be missing or anything else I should be trying with this device?

rileysmith said:
It's the holidays which means helping to fix others' devices.
I've got a family member's TF300T that gets to the ASUS boot screen but just spins forever. The bootloader hasn't been unlocked and I think it's on JB but I don't have any way to tell which version of the stock ROM it is. I've spent the last hour reading through posts on multiple forums but haven't found anything that works.
I've tried accessing recovery by holding vol down but no luck. It just hits that boot screen and spins. I've installed the standalone drivers as well as the ASUS Sync utility but I can't get adb to see the device. I know the keyboard dock has some problems and doesn't work 100%, but I think the USB port is okay because the owner uses a mouse on it. There's an amber light next to the charging port that is blinking. I'm not really familiar with this device so I tried connecting my Win 10 machine (a T100 coincidentally) with a regular microUSB to that and with the charging cable but neither worked.
Is there something I might be missing or anything else I should be trying with this device?
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You said you held vol down. Hold vol down and power button together from off state. Maybe that's what your doing though. That should take you to boot loader.
Sent from my HTC One M8 using XDA Free mobile app

purple patch said:
You said you held vol down. Hold vol down and power button together from off state. Maybe that's what your doing though. That should take you to boot loader.
Sent from my HTC One M8 using XDA Free mobile app
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Yeah, sorry, that is what I meant. No luck getting into the bootloader.

rileysmith said:
Yeah, sorry, that is what I meant. No luck getting into the bootloader.
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There's a thread about 3 down from yours, see if that helps. Appears the issue is more common than I thought. It's by mgs333
Sent from my HTC One M8 using XDA Free mobile app

purple patch said:
There's a thread about 3 down from yours, see if that helps. Appears the issue is more common than I thought. It's by mgs333
Sent from my HTC One M8 using XDA Free mobile app
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I've read that one and a dozen others. Unfortunately unlike just about everyone else who has had it get stuck, I can't get access to anything that'll let me wipe, flash, or really do anything so I'm sort of dead in the water until I can.
I'm familiar enough with Android that I'm pretty confident in getting it working when I do, but until then I'm a bit lost.

rileysmith said:
I've read that one and a dozen others. Unfortunately unlike just about everyone else who has had it get stuck, I can't get access to anything that'll let me wipe, flash, or really do anything so I'm sort of dead in the water until I can.
I'm familiar enough with Android that I'm pretty confident in getting it working when I do, but until then I'm a bit lost.
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I've never tried, but look up nvflash. It may help as your stock. Sorry but I'm no more help, someone else may answer, but bit slow around here these days lol.
Sent from my HTC One M8 using XDA Free mobile app

Thanks. I'll look into it some more.
I glanced over it briefly in my earlier research but it seemed like it might not work in my situation.

I got it. This thing has been used in a pretty dusty work environment and I cleaned it up. I think the volume down button was being prevented from working. After cleaning I got right into the bootloader and wiped it. After that it started right up.

rileysmith how you do it?