So earlier today I booted into stock recovery and wiped the cache partition in the hopes that it might get the bugs out and speed my N5 up a bit. Well, while wiping the cache partition the phone frozen. I held the power button to reboot the device. The phone booted up fine, but I've seemed to have lost my carrier settings. I've taken the sim in and out several times and cannot get the device to connect to a mobile network. Carrier settings is not present under settings so I cannot manually update the profile. The phone is stock and running on the Sprint network. Anyone have any ideas how to get this thing working again? Thanks for your help!
Have you tried resetting your APNs back to default as well as setting preferred network to LTE/CDMA?
zephiK said:
Have you tried resetting your APNs back to default as well as setting preferred network to LTE/CDMA?
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Click to collapse
how do i reset apns?
ebtek220 said:
how do i reset apns?
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Click to collapse
Depending what ROM you use.. Settings -> Mobile Network or
Settings -> More -> Access Point Names -> Menu -> Reset to default
zephiK said:
Depending what ROM you use.. Settings -> Mobile Network or
Settings -> More -> Access Point Names -> Menu -> Reset to default
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Click to collapse
It's not giving me that option. I'm running stock.
ebtek220 said:
It's not giving me that option. I'm running stock.
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Click to collapse
The option is there, you just have to find it under Wireless & Networks. I'm on a custom ROM so it appears in a different part of the menu.
Select Settings.
Select More Settings.
Select Mobile Networks.
Select Access Point Names.
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Click to collapse
I think thats what he means. "Mobile network" is gone.... Maybe?
Yes that's what i mean. Carrier Settings is missing as an option. I tired to do a factory reset under settings but when I click the button nothing happens. This is very odd.
ebtek220 said:
So earlier today I booted into stock recovery and wiped the cache partition in the hopes that it might get the bugs out and speed my N5 up a bit. Well, while wiping the cache partition the phone frozen. I held the power button to reboot the device. The phone booted up fine, but I've seemed to have lost my carrier settings. I've taken the sim in and out several times and cannot get the device to connect to a mobile network. Carrier settings is not present under settings so I cannot manually update the profile. The phone is stock and running on the Sprint network. Anyone have any ideas how to get this thing working again? Thanks for your help!
Click to expand...
Click to collapse
This happened to me before. I wiped cache, it seemed like it hung up so I rebooted and lost network connectivity. Lucky for me (and you) it's easily fixable. Go back into recovery and wipe cache again. This time let it finish. It might seem like it's stuck but just let it run its course. When it's done, boot it back up and everything should be fine.
_MetalHead_ said:
This happened to me before. I wiped cache, it seemed like it hung up so I rebooted and lost network connectivity. Lucky for me (and you) it's easily fixable. Go back into recovery and wipe cache again. This time let it finish. It might seem like it's stuck but just let it run its course. When it's done, boot it back up and everything should be fine.
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Click to collapse
Thanks for the message; I wish I would have seen it sooner. I did fix the issue, but in a round about way. I tried to do a factory reset in recovery and the same thing happened it just froze up... or maybe was just was taking a long time. Anyway my impatience lead me to reboot, well that put me into a boot loop. Great... So i decide the only way out of this was to flash a factory image. Upon unlocking the bootloader and rebooting from fastboot all is back to normal. I hadn't planned on rooting my N5, but I'm this far now I might as well do it. Thanks everyone for the insight!
Related
hey all,
on friday I rooted my NS again to check out cm7 rc1. before i was totally stock @ 2.3.2. friday evening i wanted to show my iphone friends the nexus s with cm7. the first one took it and did take some photos. then he smiled and gave it back to me. force close: SORRY: Android.process(???) has stopped unexpectedly.
this error was looping all the thime. i pressed okay and one sec later it was there again. i tried to flash the rom again in recovery, but the error was still there. i did date and cash wipes and some factory resets and then the error was gone.
on sunday i was travelling home on train and suddenly the error was back. i tried again some wipes and then i deceided to restore my nandroid backup. so i was back on 2.3.2. during sunday afternoon and evening i got these errors:
- NS is freezing while it is in standby... if i grab the phone and want to unlock it but the display keeps black -> i have to put out the battery..
- NS is beside my keyboard and suddenly all four buttons are on. display is still black. unlock not possible--> battery again
- NS is freezing while using facebook or twitter app
today... i unrooted it again and went back to a nandroid (2.3.1) guided _here_.
after unrooted again NS wanted to update to 2.3.2 which i confirmed.
about to hours later the errors i explained came back.
am i the first one who bricked NS?
please give me some help how to get it back working correctly, because i love this phone so hard.
I did another factory reset and now the phone is hanging at the google Logo. The four buttons are powered.
This is looping, too.
Yesterday I tried some things to kill these errors. I did:
- factoy reset (in settings menu)
- fastboot erase userdata 2x
- wipe cache, wipe data, wipe devliak
Today the phone was with out a problem, but just a moment ago I wanted to unlock it by pressing the power button but the display didn't react as usal. It is still black and the only thing I can do is to take out the battery....
Last step I can do is to send it back to my girlfriends sister in US so that she can bringt it to Samsung US to get it serviced.
"bricking" the phones involves the phone not being able to turn on or do anything, period. your phone isnt a brick. after doing a "factory reset" you want to reflash whatever rom you are using. it seems like youre having problems with a bad app or some bad data.
thx simms22. i just flashed the newest cm7 nightly with rom manager (incl. wipe). i set up all my apps and 20 min later the error come.
to figure out if it is a bad app problem i do a factory reset now and won't log into google account and see if the error appears.
simms22 said:
it seems like youre having problems with a bad app or some bad data.
Click to expand...
Click to collapse
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
stiefa00 said:
i did a factory reset and skipped google setup after first boot.
i just entered sim code and let nexus s in idel mode.. about 15 mins later the four buttons were lightened but i couldn't unlock the phone. battery out... and i could power it on.
so it's some kind of bad data problem? but how to find and/or clean this bad data? thx again for your help.
edit: I found a lot on google for "full wipe bad data". I'm reading now! But I may have to ask you something
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. then i mounted usb and copied this nandroid 2.3.1 to it and flashed it. I booted and installed system update 2.3.2. now testing again without apps.
edit3: the hole day no problems. I only installed twitter and in the evening 2.3.3 manually. This morning again the phone was not unlockable. I had to take out the battery... on my way to work I did a wipe from stock recovery but shortly later the phone freezed while I used the slider to unlock it. oh man that sucks I thought it was fixed.
I make some coffee now and start google'ing. If you have some tipps, please throw them to me.
maybe reflashing radio?
Click to expand...
Click to collapse
are you using any of the custom kernels?
no, I'm using stock kernel and never flashed a custom kernel.
stiefa00 said:
no, I'm using stock kernel and never flashed a custom kernel.
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Click to collapse
im going to have you try wiping once again. wipe data/factory reset. only this time reupdate to android 2.3.3 right after the factory reset in recovery. dont boot after wiping, update after wipe, then reboot.
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
stiefa00 said:
--> stock recovery -> wipe / factory reset -> reflashed update (ota2.3.3) -> testing now without installing apps
thanks simms!
Edit: the phone got a freeze while I wanted to unlock it -.-
Edit2: I'm testing now in airplane mode. Maybe the error doesn't come...
Click to expand...
Click to collapse
im now thinking it might not software related. if it was software, a wipe and reupdate should have fixed it. maybe you should check into a warranty replacement. .
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
stiefa00 said:
In airplane mode the error is there, too.
Okay thx 4 ur help. I'm starting a service request. Bad day -.-
Sent from my Nexus S using XDA App
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Click to collapse
the only other thing i can think of that might cause something like that after wiping is something bad on your "sd" storage. copy everything you need off your "sd" storage and try wiping that.
stiefa00 said:
edit2: in recovery (cwm3.0.0.5) I did: format system, format data, format cache and format sdcard. Then nandroid restore...
Click to expand...
Click to collapse
I think I allready did this? Or do you talk about this 1gb sd. If so, how to format this one?
Could I find something usefull with logcat?
Sent from my Nexus S using XDA App
According to this thread I think you will have to get it replaced:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=44db6d8e31129d4c&hl=en
Holy sh** what an anoying link. -.-
BUT: thanks dude.. now I know waaazzz up
hi,
i am not rooted with stock(one s), and all of a sudden my phone stuck and started restarting itself over and over again.
what should i do ?
i can access the special screen when holding the volume button, but i dont know what to do there.
can someone help me please?
Boot into your recovery and recover an old image or wipe ROM and reinstall. The Boot.img from the previous ROM you were using was probably messed up and this should probably resolve your issue.
Dude he has not rooted how will he recover an old image and flash new ROMs??
Go into bootloader(the special screen u mentioned above) and do a factory reset from there...
Sent from my One V using xda app-developers app
i have a crazy problem!
i made already 3-4 factory reset, and after the reset, everything works perfectly until i try do activate or de-activate the wifi. when i click "on" the phone crashes again and goes into restart loop, and in order to stop it i need to do factory reset.
I don't know what to do!!
Now,go into fastboot and flash the kernel(boot.img) and then do a factory reset...this should work...
Sent from my One V using xda app-developers app
actually, i just find how to fix this problem.
(i don't know how to flash kernel or stuff like that cause i never did it.)
though i searched the internet and read about the same problem that someone had, and the fix is to cancel the "sync internet" for the google account in "settings -> Accounts and Sync -> Google -> uncheck Sync Internet"
than i can turn on\off WiFi how much i want with no boot loop.
the bad thing is that i needed to do like 4 factory resets until i got it.i think that if it happen that it is possible to clear somehow the storage data via the boot loader and re-configure the google account and imminently uncheck the "sync internet" check-box. and in this case a factory reset is not needed. but it's too late for me
this is the link where i find the solution:
http://androidforums.com/5129388-post9.html
does any one know what this "sync Internet" does in the google account? i
Thanks,
So I installed clockwork and then installed an unlocked bootloader, after that I booted into recovery and installed cm 10 and gapps after I wiped data. Once that all finished I started the phone up I was already activated and stuff like that, but every time I would restart it would bring up a screen talking about activating my phone, and it never did anything just sat on that screen.
So I looked around and saw a post with someone having the same issue, and someone told them to wipe data and clear dalvik cache, so that's what I did. Once I started it back up, I had to go through the setup process again, this time it stopped and activated my phone, but it fails every time.
How could I fix this? I also tried installing cm10.1 and Liquid and neither of those would activate either.
If all else fails I will do http://forum.xda-developers.com/showthread.php?t=1867253 but I'm afraid that won't work correctly either..
Had the same problem after flashing the Carbon rom. Try going in settings>More>Mobile Networks>Preferred Network Mode. Select CDMA / EvDo auto. Reboot.
Ah that fixed it! I didn't have to activate either, it just started working.
Oddly though I tried dialing *22890 and it failed to activate.
I do have another question though, when I reboot it still seems to come up with the activation screen. Any idea how I can stop that from happening?
So today my droid started messing up, home and recents button didnt work. Google play store and whatnot couldnt access data, the signal status bar at the top was just grey.
So i factory reset it. During the reset it just sat there on the little screen with the spinning hexball thing for like an hour so i shut the phone off. Now every time the phone boots it just tries to wipe it again unless i go into the boot menu and hit normal boot.
Running stock rom and whatnot, but im rooted.
I know that theres a flag somewhere that it reads on boot saying to wipe it, but dang if i know what to change.
Thanks in advance
Well i unrooted my phone and tried to let it redo the factory reset again, and it still just wont do anything.
jombo2323 said:
home and recents button didnt work
Click to expand...
Click to collapse
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
coolloser said:
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
Click to expand...
Click to collapse
I dont have a custom recovery or an unlocked bootloader.
I managed to get the problem sorted out through some unrooting and some non stock system file deletion. Installed safestrap and got blurry hd running on it now.
Thanks.
this morning, my gps wasn’t working and i did a reboot, since then my phone won’t start anymore. originally: bootloader unlocked, twrp installed, magisk as well.
after typing in the security pin, it was stuck. i assumed there was some problem with that, so i went into twrp and deleted those lock settings files, reboot, now i’m at "phone is starting" after each reboot now and i can access settings and basic stuff, but no home or anything, and tapping on system update tells me that the app is not responding ("settings keeps stopping"). booting into twrp asks for a pin which does NOT work anymore (neither my original one, nor 0000 or default_password).
i used magisk uninstaller (sideloaded), and reflashed what i assumed was an OTA-zip from the oneplus website, so i’ve got stock recovery installed now (bootloader still open), but otherwise not much changed - after booting i can basically only access settings (from the quick settings bar), nothing else works.
i ASSUME it has got something to do with not being able to decrypt data anymore. i also assumed i can just reflash the 2gb-zip from oneplus and that would include a fresh system/boot img and deleting those lock files from twrp would remove decryption, but i guess i was wrong.
other that formatting data now .. any recommandations/suggestions? any help would be greatly appreciated. :/
could be stock launcher is frozen or disabled?
it did this to me, even if I had another launcher.
virtyx said:
could be stock launcher is frozen or disabled?
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Click to collapse
thanks for your guess - but, no, not disabled, i can see it in the list of apps. the only app "disabled" was the oneplus gallery, switched that back on, no effect ..
frank93 said:
thanks for your guess - but, no, not disabled, i can see it in the list of apps. the only app "disabled" was the oneplus gallery, switched that back on, no effect ..
Click to expand...
Click to collapse
wipe cache in recovery
virtyx said:
wipe cache in recovery
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Click to collapse
tried that, didn’t work. and even after a "factory reset", starting from the "hello!"-page from scratch, everything stopped on the next page ("just a sec ..") - so i guess there was something seriously wrong with my data partition. not sure why though.
after formatting data (and crying during those few seconds) it "worked" again, now, and fortunately i had some kind of app backup at least, but ..
yeahwell.
frank93 said:
tried that, didn’t work. and even after a "factory reset", starting from the "hello!"-page from scratch, everything stopped on the next page ("just a sec ..") - so i guess there was something seriously wrong with my data partition. not sure why though.
after formatting data (and crying during those few seconds) it "worked" again, now, and fortunately i had some kind of app backup at least, but ..
yeahwell.
Click to expand...
Click to collapse
very strange
maybe the restricted. XML file was stuck
no point trying since you formatted
four hours later, fresh setup - it’s starting to happen again, sudden "hangs" and "phone is starting .." out of nowhere, then "system ui is not responding", force reboot, .. working right now, but there’s something really fishy and i’m starting to assume it’s a hardware thing.
I'm having the same issue after rebooting to fix gps/mobile data issues. Any other solutions?