I bought an XL in Argentina at the end of last year, and it was locked to the carrier Personal.
Before leaving Argentina, I got the NCK code from Personal to unlock it for all carriers.
When I got to the point of needing to unlock it, the code gives me an error saying, "Subsidy unlock unsuccessful."
My counter began at 5 for the SIMLOCK, now I have only 1 remaining. I used 4 because I thought maybe I entered it wrong, and also tried a couple more times at the request of Personal's "support" staff.
After contacting Personal, who maintain that the code is correct, they have no intention of really helping me unlock it. I've also contacted Sony Argentina and Sony USA, who both say that the locking is done by Personal, and that they can do nothing.
My troubleshooting and research have led me to wonder if there is a specific ROM/FW that I need to have installed for this to work.
Has anyone else had this problem or know how to fix it? Again, my XL is locked to a carrier in Argentina, but I am in the USA, so telling me to bring it into support at Personal is not possible.
Thanks, and I hope someone can shed some light on my quandry.
4ndrogenic said:
I bought an XL in Argentina at the end of last year, and it was locked to the carrier Personal.
Before leaving Argentina, I got the NCK code from Personal to unlock it for all carriers.
When I got to the point of needing to unlock it, the code gives me an error saying, "Subsidy unlock unsuccessful."
My counter began at 5 for the SIMLOCK, now I have only 1 remaining. I used 4 because I thought maybe I entered it wrong, and also tried a couple more times at the request of Personal's "support" staff.
After contacting Personal, who maintain that the code is correct, they have no intention of really helping me unlock it. I've also contacted Sony Argentina and Sony USA, who both say that the locking is done by Personal, and that they can do nothing.
My troubleshooting and research have led me to wonder if there is a specific ROM/FW that I need to have installed for this to work.
Has anyone else had this problem or know how to fix it? Again, my XL is locked to a carrier in Argentina, but I am in the USA, so telling me to bring it into support at Personal is not possible.
Thanks, and I hope someone can shed some light on my quandry.
Click to expand...
Click to collapse
Are you using unlock code provided by Sony ? I meant one that is email to you and also are you using official or unofficial way(flashtool)
Sent from Sony Xperia L C2104
Navneet Suresh said:
Are you using unlock code provided by Sony ? I meant one that is email to you and also are you using official or unofficial way(flashtool)
Sent from Sony Xperia L C2104
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Click to collapse
I think you are misunderstanding. This has NOTHING to do with Sony, and all to do with the service provider.
The code I'm talking about is the NCK code, not bootloader. Sony is not responsible for the NCK codes that the carriers place on their junk.
4ndrogenic said:
I think you are misunderstanding. This has NOTHING to do with Sony, and all to do with the service provider.
The code I'm talking about is the NCK code, not bootloader. Sony is not responsible for the NCK codes that the carriers place on their junk.
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Click to collapse
OK I think so I get it now. I can't help you much as I don't know anything about nck codes as I already had unlockable XL(carrier free)
Sent from Sony Xperia L C2104
---------- Post added at 08:57 PM ---------- Previous post was at 08:50 PM ----------
4ndrogenic said:
I think you are misunderstanding. This has NOTHING to do with Sony, and all to do with the service provider.
The code I'm talking about is the NCK code, not bootloader. Sony is not responsible for the NCK codes that the carriers place on their junk.
Click to expand...
Click to collapse
Can you tell what info you get when you do *#*#7378423#*#* ? Its service check code to check bl and Sim lock info
Sent from Sony Xperia L C2104
I use an app for that: Xperia Service Menu on Play store
[X]Network 1
[ ]Network Subset 0
[ ]Service provider 0
[ ]Corporate 0
[ ]SIM 0
As mentioned in my OP, I used 4 of the attempts which all gave me "unsuccessful" errors.
Personal verified the number they gave me but it does not unlock it.
4ndrogenic said:
I use an app for that: Xperia Service Menu on Play store
[X]Network 1
[ ]Network Subset 0
[ ]Service provider 0
[ ]Corporate 0
[ ]SIM 0
As mentioned in my OP, I used 4 of the attempts which all gave me "unsuccessful" errors.
Personal verified the number they gave me but it does not unlock it.
Click to expand...
Click to collapse
Only one try left, I would like to suggest you to take a professional's help to unlock it as if it fails you may have to stay with that network lock forever
Sent from Sony Xperia L C2104
I get that. That's my reason for not using up the last one. I won't ever be going back to Argentina, so if I can't unlock it, I'm throwing this garbage into the ocean, just to see how far Sony can skip on the waves.
Thanks for your input and time, Navneet.
4ndrogenic said:
I get that. That's my reason for not using up the last one. I won't ever be going back to Argentina, so if I can't unlock it, I'm throwing this garbage into the ocean, just to see how far Sony can skip on the waves.
Thanks for your input and time, Navneet.
Click to expand...
Click to collapse
Actually that's the problem many ppl face with network locked phones . network lock suck, anyways I hope you get your phone network unlocked someway or the other.
Sent from Sony Xperia L C2104
Related
I am about to buy an unwanted contract upgrade Z3 but it is locked to another network. If I unlock it would this mean the bootloader is unlocked or not?
I do not want to loose the DRM protected camera features and the sellers network is refusing to give him the unlock code until he has had the phone for 6 (!) months.
The SIM unlock code will not touch the bootloader so your DRM keys will still be intact.
fl4r3 said:
The SIM unlock code will not touch the bootloader so your DRM keys will still be intact.
Click to expand...
Click to collapse
And using one of the paid unlock code services online is possible with the Z3?
I was under the impression that newer phones could not be unlocked this way and had to be rooted.
Root has nothing to do with SIM lock.
Usually the code works the same way whether it is obtained from the operator or a separate online service. However there is normally a delay from when the device is released and when unlock codes from online services become available. So I cannot say if they have them available for the Z3 yet.
As long as you use one of the reputable online services you should be fine as they will only advertise it if it is available.
I was under the impression that newer phones could not be unlocked this way and had to be rooted.
Click to expand...
Click to collapse
You can use SIM unlock codes on network locked phones straight from the shop - so no rooting or anything needs to be involved. You just insert a different SIM, then an option should come up to insert the SIM unlock code.
It gets more difficult to find exploits for rooting newer phones without unlocking the bootloader. But that is a separate issue.
Hope that helps.
You are confusing two different things.
If your phone is SIM locked, you'll only be able to use it under whatever company's network it is locked to. It doesn't make a difference whether it's rooted or not or whether the bootloader is unlocked or not.
You can probably unlock the SIM lock through a paid service (IMEI unlocking) although with newer phones is a little harder to find a service that will do it.
Look at several unlocking services (there are many online) to see if they can unlock that phone before you make the purchase.
Brilliant. Thanks for the help!
Anyone care to recommend a good online service to use?
The carrier will do it for free usually. Find someone who currently has a subscription
They said it would be 21 days before they would release the code for some reason. I've used a paid online service although even they ae saying 7 days.
finty said:
They said it would be 21 days before they would release the code for some reason. I've used a paid online service although even they ae saying 7 days.
Click to expand...
Click to collapse
Real delivery time for Sony codes from 3rd party service is 3-7 days. These 3rd party unlock codes come from manufacturer (Sony) and they support all Sony models. No matter if the model is just released etc. If you are using good supplier with history and your phone has at least 2 attempts left to type unlock code (is not hard locked) it's very safe process. Good luck.
Not asking for code
I have a brand new Z3 locked to T-Mobile.
When I insert my own sim, it does'nt ask for unlock code. It also says at the top of the notification bar that the phone is network locked and I can only make emergency calls.
Can you please help me on how to get the phone to ask for an unlock code so that I can enter one and unlock the phone.
Thank you.
Device unlock apk.
Do you have that in your app drawer?.
If you don't go look in the mods n apps section I just posted a link to the app you need. There is no way to make the t-mobile D6616 ask for an unlock code. At least no way I found. T-mobile r jerks.
Edit
Here's the link
https://drive.google.com/file/d/0BwEKM70ewjHNQ01UWlNmRXJGbkE/view?usp=docslist_api
Sent from my D6616 using XDA Free mobile app
Dear imprezif,
I have the app and tried getting an unlock done through it. I get the message this device is not eligible for unlock, contact T-Mobile for device unlock eligibility.
You are right about T-Mobile though!
Thank you for your response and I will keep trying...
Work this app on z3 compact? ther is something like that for z3 compact? thanks for help...
Hi guys, couldn't find an answer to my question.
why is my bootloader locked on my z5 while other people can unlock theirs?
is it to do with network branding or something??
cheers
Yup you pay monthly so you get a phone at a discount usually free. You then don't own the phone. Some networks like mine don't allow modified software on their networks so Sony lock the bootloaders as part of their contract
Sent from my Xperia™ Z5 using Tapatalk
To be clearer, everyone's bootloader comes locked out of the box. The difference is that some are unlockable and some are not. Is this what you mean? Just because yours is locked doesn't mean it can't be unlocked.
ricodredd said:
To be clearer, everyone's bootloader comes locked out of the box. The difference is that some are unlockable and some are not. Is this what you mean? Just because yours is locked doesn't mean it can't be unlocked.
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Click to collapse
when testing it says it cannot be unlocked, even if i turn oem unlock on, it still says it cannot be unlocked.
daveyp187 said:
when testing it says it cannot be unlocked, even if i turn oem unlock on, it still says it cannot be unlocked.
Click to expand...
Click to collapse
Sony lock the bootloader to protect drm keys which are the security keys for there media apps and software like bionz track id x-reality clearphase ect which are lost when you unlock the bootloader. A branded device (network locked) has an extra lock for the network carrier to protect the sim lock certificate that is why thpse device cannot be unlocked. FYI a quick Google search would have told you this.
gavster26 said:
Sony lock the bootloader to protect drm keys which are the security keys for there media apps and software like bionz track id x-reality clearphase ect which are lost when you unlock the bootloader. A branded device (network locked) has an extra lock for the network carrier to protect the sim lock certificate that is why thpse device cannot be unlocked. FYI a quick Google search would have told you this.
Click to expand...
Click to collapse
why do we have XDA forums, if a "quick" google search is the versatile answer? no offence, but beginners and people who arent into programming mostly dont know all those special terms and their relations etc... im interferring here because your answer isnt pretty clear, at least to me. i bought a branded (vodafone) z5, no simlock though, and according to service menu the bootloader is locked but able to unlock.
meanwhile i unbranded it using flashtool. but when excactly is a bootloader unlockable? when it comes to branded AND simlock?
VorlonKosh said:
why do we have XDA forums, if a "quick" google search is the versatile answer? no offence, but beginners and people who arent into programming mostly dont know all those special terms and their relations etc... im interferring here because your answer isnt pretty clear, at least to me. i bought a branded (vodafone) z5, no simlock though, and according to service menu the bootloader is locked but able to unlock.
meanwhile i unbranded it using flashtool. but when excactly is a bootloader unlockable? when it comes to branded AND simlock?
Click to expand...
Click to collapse
Bootloader unlocking has nothing to do with sim lock, unbranding or anything else. As said all Sony bootloaders are locked the ability to unlock depends on the service provider and Sony's contract with them. They want the providers to accept their phones on their network so if the service provider wants to limit the use then Sony will do that at factory level.
So if I get EE to unlock my phone, does that mean I can then unlock the bootloader? And yes I have used Google
Sent from my E6653 using Tapatalk
mrbubba999 said:
So if I get EE to unlock my phone, does that mean I can then unlock the bootloader? And yes I have used Google
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
Nope as I said it's nothing to do with sim lock at all its done at factory level
Sent from my Xperia™ Z5 using Tapatalk
There's not any good reason to unlock the bootloader currently tho anyway so why worry?
Sent from my Xperia Z5 using XDA Labs
Ben36 said:
There's not any good reason to unlock the bootloader currently tho anyway so why worry?
Sent from my Xperia Z5 using XDA Labs
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Click to collapse
Not yet I suppose. I'll wait and see if MM is any good, but can see myself going back to a nexus device
Sent from my E6653 using Tapatalk
mrbubba999 said:
Not yet I suppose. I'll wait and see if MM is any good, but can see myself going back to a nexus device
Sent from my E6653 using Tapatalk
Click to expand...
Click to collapse
If only they'd make a waterproof nexus with an awesome camera and the moto x force screen! That'd be soooo gooooood
Sent from my Xperia Z5 using XDA Labs
VorlonKosh said:
why do we have XDA forums, if a "quick" google search is the versatile answer? no offence, but beginners and people who arent into programming mostly dont know all those special terms and their relations etc... im interferring here because your answer isnt pretty clear, at least to me. i bought a branded (vodafone) z5, no simlock though, and according to service menu the bootloader is locked but able to unlock.
meanwhile i unbranded it using flashtool. but when excactly is a bootloader unlockable? when it comes to branded AND simlock?
Click to expand...
Click to collapse
Its in the xda rules to search before asking a question
Hello!
A friend came back (to Greece) from England with a Sony Xperia E5 (F3111) which was registered on the Ο2 network. While still in England, she tried to insert the Greek network SIM number but she was asked for an unlock code. She went to a cell-store in London and the assistant told her that she would receive the unlock code in about 15 days (which have gone by and she hasn't). Now she is back in Greece and we ran the procedure described by O2 in their site but they say it will take another month or so for the code.
Is there any other possible way to unlock the phone? We no longer trust those ''unlocking sites'', since my friend has already paid some money with no results?
Please hide (edit and delete) your phone's IMEI. You are not doing any service posting the IMEI. better to keep it secure and hidden.
Have you guys contacted O2 for the unlock code?
RossTeagan said:
Please hide (edit and delete) your phone's IMEI. You are not doing any service posting the IMEI. better to keep it secure and hidden.
Have you guys contacted O2 for the unlock code?
Click to expand...
Click to collapse
Thank you, of course we did but they said it could take more than a month. Eventually my friend did the job via some American unlocking site...
i have bought an xperia z5 around 2 months ago without warranty.
so my phone says SOV-32 on the back but its flashed with E6653 and the sim is unlocked, since my phone is sim unlocked how can i get my bootloader unlock allowed to yes ? i contacted sony they replied me with a subject reference code to my case but i dont know what to do with it...
any help would be appreciated.
i have the same issue, pls help this
I have already sent and email to au phone from Japan and they replied with somthing like "we are not allowed to do that" this means that they can do it actually... The f does this mean? This is my phone, my property, I paid my money to buy it and its sim unlocked so what does this mean that they are not allowed to do that? Like what could go wrong If they do especially that my phone is sim unlocked? Id be greatful if some high Grade dev replys that why this security system cannot be broken?
MajorDanger said:
I have already sent and email to au phone from Japan and they replied with somthing like "we are not allowed to do that" this means that they can do it actually... The f does this mean? This is my phone, my property, I paid my money to buy it and its sim unlocked so what does this mean that they are not allowed to do that? Like what could go wrong If they do especially that my phone is sim unlocked? Id be greatful if some high Grade dev replys that why this security system cannot be broken?
Click to expand...
Click to collapse
Sorry to say, sell this phone. Buy one which bootloader can be unlocked.
Sony will not gonna help you.
nah don't listen to duvel999 i bought a sony phone with locked/no unlock allowed bootloader i managed to change it with code but you see i didnt do it a friend did and he is just good with this kinda stuff so its possible but do some research and you will eventually be able to do it
Quantumkk123 said:
nah don't listen to duvel999 i bought a sony phone with locked/no unlock allowed bootloader i managed to change it with code but you see i didnt do it a friend did and he is just good with this kinda stuff so its possible but do some research and you will eventually be able to do it
Click to expand...
Click to collapse
Thats not the case, duvel999 is right.. My phone is not just locked bl it is not even allowed to be unlocked.
NO it's possible
Quantumkk123 said:
NO it's possible
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Click to collapse
Then you're a Magician..
Many Sony lovers would like to know that trick:good:
Ok
Hi Folks,
one of my colleague have xperia xz carrier locked and he had have travel to another country for some months but unfortunately the network his phone is locked is not available in that country he is going to so is there any way to run other networks on this phone?
he told me he already tried to contact with service center but xperia service center isn't that good and they failed to help him so please tell me any solution if there is to unlock XZ?
well there are 2 recommended methods which you can use to get your phone unlocked.
1 - Visiting Xperia Service Center and explaining them complete issue I'm sure they are going to assist you in this issue and I'm pretty sure they will resolve this issue.
2 - If you don't have any Xperia service center near you or they failed to help you then there is another safe solution is to get your phone unlock by any unlocking service provider such as safeunlockcode the one I know, I used safeunlockcode to unlock my galaxy s6 edge plus and i got my phone safely unlock so i can recommend you the only one I have tried. but you can ask other members or search on google you will find many other.
all you have to do order your networking unlocking code from any service provider and they will email you unlock code with complete guide to use that code.
I suggest you to try live customer support service of unlocking service provider and tell them your phone and model before creating an order that would be helpful more.
Best of luck.
Happy Unlocking