TF300T stays at 1% & will not charge - Transformer TF300T Q&A, Help & Troubleshooting

I recently picked up a used TF300T with a shattered digitizer. I managed to successfully remove/replace it & the tablet is working fine.. except for charging. It turns on and says the battery is at 1% and needs to be charged. When I plug it in to charge it, it doesn't charge(just stays at 1%).
It came with a genuine Asus USB cable & what appears to be a generic USB wall charger. When I connect the tablet though, it registers and the screen comes on. When I plug it into my PC it also comes on and registers(so I know the USB cable and charging port on the tablet are fine).
I do have other tablets(iPad 3, iPad Air, Surface Pro 2, etc..) and tried using the wall chargers that came with those, but still no luck.
I'm assuming then that I have to use an actual Asus wall charger meant specifically for the TF300T? Or do you guys have a link to one that will work?
EDIT: -- Ok, I just tried another generic that I have here. It's a 5V 2.1A and the tablet is actually charging... oddly though, it doesn't show the charging icon nor does it say it's charging... but it is.

You need a 15 volts adapter not 5 volts!
Sent from my TF300T using Tapatalk HD

The weird thing is, the Surface Pro charger I have is 24... and it charges just as fast as the 5 I used last night. I borrowed an Asus brand charger today and had no problems at all with that.

Related

Stupid thing stopped charging :(

So, I'm traveling (for a long period of time) with my TF. One day, it stopped charging.
I took apart the power brick and put it back together, I even tried to freeze it (on advice from some older "not charging" threads), nothing helps.
When I connect the TF to my laptop via USB - it recognizes the TF. When I connect my iPod to the power brick (with its own cable obviously) - it charges just fine. So what broke?!
I hate this, the local stores here don't sell the power brick separately and I don't even know if that's the source of the problem.
This sucks
Sounds like the power pin in the TF port has bent/broken or just has some detritus/dirt/foreign matter in it and is stopping it from charging properly. Have a look, but you might need to check the port with lots of light and a magnifying glass, so not easy while you're on the move.
If you are in the US Office Depot sells the charger and USB cable for $30.
strange thing is that sometime my transformer doesn't charge.
i have to reboot and it start to charge again.
Same happened here. Asus tech wanted me to wipe the device. After trying other options to get it to charge, I did but it didn't wipe... Go figure... But it booted up normally and now it has been charging.
Sent from my HTC Sensation 4G using XDA App
Apparently charging has some history of issues on the TF101.
I just had mine act up on me, went around the house trying different wall sockets and checked that it worked fine via USB to PC. Ended up taking a can of dust-off to all the pins, then shoving the plug hard into the TF101 socket. Now it works.
Should have mentioned I have a dock as well, which doesn't charge either (so problem is probably with cable/brick)
I'm trying to get new ones (nowhere to be found here, but I'm trying to get one sent to me). I tried looking for dust/dirt and different wall sockets, no luck.
Weird thing - I left it plugged in to the wall overnight and it grew from 5% to 15%, so looks like some electricity is trickling.
I had the same problem with mine after I had it for 5 weeks, I just RMA'd it and everything is fine.
Im having the same exact problem. I left it charging over night by mistake the night before yesterday. I only let it charge 3 hours the most because I know the Transformers have known issues.
I tried to charge it this morning and nothing. I plug it into my PC. The PC recognized the Transformer but no charging. Turned it on and off, nothing.
Just put the power brick in the freezer, waiting to dry up to see if it works .
Although the tf charger and cable has a usb connector it is not usb compliant. the charger brick looks for a gnd signal on pin 7 of the usb connector ( normally a usb 3.0 data line) to determine it should supply 15V to the positive charge pin vs standard 5V. The slow charge you are seeing is from the 5V supply . check to see if pin7 is seeing the gnd signal. Are you using a usb 2.0 extension cable as it doesn't have have pin 7 conductor. be careful connecting your ipod as it could accidentaly see 15V vs the 5V it is designed for.

After Market USB charger Adpater Not working

Hi,
Anyone is using non ASUS Charger/Adpater using ASUS USB Cable ?. My ASUS power adapter ping came out and I am not able to use it. So I tried APPLE USB adapter using ASUS USB Cable but it does not seems to charge. Also, I tried several others and none of them seems to work either. Is there any specific in original ASUS Adapter which is required so it will not work with any other charger ?.
This is because the TF needs 11v+ to charge where regular usb charging adapters only provide 5v.
See the DIY TF101 charger and other charging methods thread for more info, there's a lot of great info in there!
lordofthering said:
Hi,
Anyone is using non ASUS Charger/Adpater using ASUS USB Cable ?. My ASUS power adapter ping came out and I am not able to use it. So I tried APPLE USB adapter using ASUS USB Cable but it does not seems to charge. Also, I tried several others and none of them seems to work either. Is there any specific in original ASUS Adapter which is required so it will not work with any other charger ?.
Click to expand...
Click to collapse
5v charger will not work You need 11v on charge pin. Go to electronics store get dynex video camera charger . Use usb adapter and set voltage to 15v . Also provides an auto adapter capability.
Using a standard USB charger will work, but slowly. I have used an iPad charger and it charges about 10% per hour with the screen off. Does not indicate charging and will not charge with the screen on. Using a standard USB, same results but 3% per hour.
Either get the Dynex or a new ASUS adapter. Then you can charge around 35% per hour with the screen off, or charge with the screen on.
frederuco said:
Using a standard USB charger will work, but slowly. I have used an iPad charger and it charges about 10% per hour with the screen off. Does not indicate charging and will not charge with the screen on. Using a standard USB, same results but 3% per hour.
Either get the Dynex or a new ASUS adapter. Then you can charge around 35% per hour with the screen off, or charge with the screen on.
Click to expand...
Click to collapse
Technically correct, but I don't consider 3% /hr with TF off as charging.
Rumbleweed said:
Technically correct, but I don't consider 3% /hr with TF off as charging.
Click to expand...
Click to collapse
I concur.

[Q] Tablet and Dock not charging - cable is OK _ Wall charger fail [Solved]

Hi there!
I have a B80 Tablet which was working properly as it should, until on Wednesday I left it completely dry (both dock and tablet 0%) and now they won't charge at all!
The wall charger and cable were tested with my friends TF101 - working fine, no problems at all.
Also when I turned on in the evening it showed the Battery (with red status) icon which means it needs to be charged - I put it on the wal charger for 3 hours and the dock was not charged at all, and the tablet got 3% juice and that was it.
Neither the dock or tablet is charging - tried them separately
Also tried cold-boot, the "freezer trick", the USB trick - no success
Any suggestions? Experience?
Thanks!
P.S: 3.2.1 HC, KRAKD ROM, default kernel, no OC
Mine is doing something similar. Tablet will charge but keyboard won't. If I leave tablet connected to keyboard I will draining completely in less then 4 hours. I have the OG Transformer 101.
ICS (revolver tf101 4.0.0 RC1 with stock kernel)
Sent from my Galaxy Nexus using Tapatalk 2
Now I managed to get the tablet to 9% Via USB Port -.-
Also tested my friend's charger which works as well - but mine does not want to charge...
Ive got exactly the same problem with one exception, i am not able to charge it at all!! After all night connected to charget still 0% battery, in dual batter widget there is unknown battery error. Charger is ok. Dock is fully chargedand even from dock my tablet wont charge.
What is more i am not able to flash stock rom with nvflash, it disconnects after sending bootloader.
Do you have any ideas what to do now?
Sent from my Transformer TF101 using Tapatalk 2
I sent email to Asus on Friday and waiting for response.
Sent from my Galaxy Nexus using Tapatalk 2
Just a few questions:
I plugged the dock on the wall charger without the tablet - it shows no life signs. Isn't the LED should be blinking? Also left the tablet on the wall charger for 2 hours and the battery was charged a bit (10%) - so it can't be the charger.
Also since it got a little charge - it can be hardware error with the battery. A loose cable?
Also managed to go back to stock ROM and no help - can it be that the cable has issues?
Battery voltage shows 7V BTW currently
Have you guys try using PC USB port alone and charge the tablet for like a day?
Put the tablet OFF and let it charge thru the day(12hrs) and see what happen.
Next, dock the tablet to it's keyboard and fire up. Go to settings - Developer options - USB debugging(uncheck).
Go to Settings - Asus customised setting - MobileDock Battery mode(uncheck).
Still docking, now restart the TF101.
And yes, the dock would blink when charging take place until it turn green when full charged..
Just tablet wouldn't charge
I have a similar same issue. It was working fine and then when i went to pick it up to use it wouldn't start up. So I followed all the tips i can find so far but no dice. Here are the rest of the info:
The unit will not turn on if I don't have the power cable plugged in.
1) When the cable is pulled out, the unit turns off and will not turn back on
2) When the cable is plugged in, it turns on and work just fine
3) When I put it on the keyboard dock, it turns on and work just fine
4) When I pull it out of the keyboard, it turns off and will not turn back on
5) I have soft reset, hard reset and factory reset (all with power plugged in) because nothing will happen without the power plugged in
6) Battery status shows 86% but not charging:
--When plugged into the wall
7) Battery status shows 86% but not charging while in the dock.
--The dock battery shows that it is charging and the light on the dock is green
I have tested and knows the charger works and the dock battery works.
The main unit battery will not deplete and will not charge.
What do I need to do?
bghlim said:
I have a similar same issue. It was working fine and then when i went to pick it up to use it wouldn't start up. So I followed all the tips i can find so far but no dice. Here are the rest of the info:
The unit will not turn on if I don't have the power cable plugged in.
1) When the cable is pulled out, the unit turns off and will not turn back on
2) When the cable is plugged in, it turns on and work just fine
3) When I put it on the keyboard dock, it turns on and work just fine
4) When I pull it out of the keyboard, it turns off and will not turn back on
5) I have soft reset, hard reset and factory reset (all with power plugged in) because nothing will happen without the power plugged in
6) Battery status shows 86% but not charging:
--When plugged into the wall
7) Battery status shows 86% but not charging while in the dock.
--The dock battery shows that it is charging and the light on the dock is green
I have tested and knows the charger works and the dock battery works.
The main unit battery will not deplete and will not charge.
What do I need to do?
Click to expand...
Click to collapse
Ive done exactly the same tests, and behaviour of my tablet is almost the same (battery 0%)
I am waiting for a responce from Asus.
Honestly speaking i am glad to hear that someone else has the same problems and the same symptoms. It means that the Asus hardware or ICS update messed something up.
Sent from my GT-I9000 using Tapatalk 2
I hope ASUS says something, becuase this is driving me crazy - out of the blue suddenly not working.
I charged the tablet via USB overnight - 46% right now, but the dock does not want to go up from 0%
And it looks like it charges via the wall charger as well, but it is the same as via USB - so the "real" charging is not triggered.
Fixed!!!
Looks like the wall charger charged with 5V, but not with 15V properly - which is utterly strange.
Waiting for a new replacement charger - with 12V 1A should be working.
BTW, if you want to do this, there are already threads.
You need a Molex Female and a USB Female cable - wire it like on the picture.
Yellow cable from Molex to USB red and the black cable from Molex (next to the red) to USB Black - that's it.
Great that it works for you but I don't think that is my problem though. I can't get it to trickle charge from the USB even. And the battery widget said "battery health = unknown error".
I guess I will still wait...
bghlim said:
Great that it works for you but I don't think that is my problem though. I can't get it to trickle charge from the USB even. And the battery widget said "battery health = unknown error".
I guess I will still wait...
Click to expand...
Click to collapse
+ 1
My charger is 100% good (tested on my friends tablet). Besides it should charge from dock but it doesnt!
Still waiting for asus responce.
Sent from my GT-I9000 using Tapatalk 2
GOOD NEWS! Tired this and keyboard showed 99%. I will need to run power down and try to charge later to see if fixed completely.
Now for what I did.
Took the base AC charger from my Galaxy Nexus, any base should work, then used the standard USB cable that came with the Transformer and plugged it into the AC charger and the keyboard dock without tablet attached. Plugged into the wall and got nothing. No lights or anything. Then switched back to the AC charger base that came with the Transformer. Plugged into wall and I got a green light on the keyboard dock so I then docked the tablet. The dual battery widget showed 17% tablet and 99% dock. At last check it was 27% tablet and 99% dock.
Hope this is a fix.
Sent from my Galaxy Nexus using Tapatalk 2
davebugyi said:
Fixed!!!
Looks like the wall charger charged with 5V, but not with 15V properly - which is utterly strange.
Waiting for a new replacement charger - with 12V 1A should be working.
BTW, if you want to do this, there are already threads.
You need a Molex Female and a USB Female cable - wire it like on the picture.
Yellow cable from Molex to USB red and the black cable from Molex (next to the red) to USB Black - that's it.
Click to expand...
Click to collapse
Hi davebugyi, so if I understand correctly, the solution is to use a 12V 1A USB charger to revive the battery of a dead dock? I have the issue as per my post here
Needless to say the dead dock battery is driving me mad!! Even opened up the dock and flipped the battery switch inside!!
jthompson0019 said:
GOOD NEWS! Tired this and keyboard showed 99%. I will need to run power down and try to charge later to see if fixed completely.
Now for what I did.
Took the base AC charger from my Galaxy Nexus, any base should work, then used the standard USB cable that came with the Transformer and plugged it into the AC charger and the keyboard dock without tablet attached. Plugged into the wall and got nothing. No lights or anything. Then switched back to the AC charger base that came with the Transformer. Plugged into wall and I got a green light on the keyboard dock so I then docked the tablet. The dual battery widget showed 17% tablet and 99% dock. At last check it was 27% tablet and 99% dock.
Hope this is a fix.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Thanks so much for this. This just happened to me too and was tearing my hair out why it wouldn't charge. Done trickle usb charge for 5 min from my phone plug and then plugged normal charger in again and instead of 0% it was at 33% and is now charging again.
Hope This helps
I had this problem for so long, that i even gave up on looking for fixes.
the problem was that i remember dropping my adapter accidentally, so it became loose. but I didn't know this, I thought the cable was faulty. so simple fix...if your adaptor is loose, try fitting it in place.
sorry for my bad sentence structure and bad description, hope it helps

[Q] TF101 only charges when completely shutdown?

I am having the weirdest problem on my Asus Transformer TF101 . I had updated to ICS via ASUS's check update option and then it stopped charging at all ( I do not have the dock, just the wallwart) .... . It would not charge ( not even show a charge flash symbol on the battery ) when the tablet is on AND plugged in..It would ONLY charge with the Wallwart when the tab is completely shutdown .i.e. I would have to shutdown the tab completely and then plug it in so that it can trickle charge over night to +80%. I changed the cable , changed the wall wart same issue... Then I thought its possibly a sw issue so I resetted , wiped caches, reset battery stats and even upgraded the sw to a Rayman's CyanogenMod 10 ♦ B4 ( currently running it ) .. Now I can at least see a small charge flash symbol when the tab is plugged in but instead of charging the tab , when I look at the battery status it shows discharging.... I can only charge this dang thing when its completely shutdown.. I still think its a sw issue.. Wondering anyone else had this issue and more importantly what is the fix ?? ..
Fixes I found in the forum that I've tried so far :
1. check/uncheck the stay awake option
2. Rooted ,installed Rayman's CM10-B4 rom
3. install dual battery app to check battery stats,( dont know why was this suggested as a fix )
4. wiped battery stats in recovery mode , thrice
5. changed usb cable
6. Put the charger/wallwart in freezer overnight and then check the charging ..
I'm outta warranty duration so desperately need to fix this on my own ..
You are using the ASUS TF101 supplied charger with its included cable, and nothing else? I.e. no extension USB cord etc.
The ASUS TF101 charges using 12-15V from the wallwart, not the standard USB 5V. Using standard USB, it's only able to trickle charge during power off, and this sounds exactly as what you are describing.
I had the same problem a couple of weeks ago. I even tried the freezer trick too in desperation as it was my last resort before admitting defeat in my battle with trickle charging. In the end I purchased this charger off ebay:
http://www.ebay.co.uk/itm/140714910102?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
I know it's advertised as a UK charger but if you read further down the page they ship the US and EU charger too. I've had it for about a week now and it works perfectly. I was dubious about buying a non Asus charger after reading reviews about them on Amazon about overheating but mine seems fine. If anything it's actually cooler than the original one.
kuisma said:
You are using the ASUS TF101 supplied charger with its included cable, and nothing else? I.e. no extension USB cord etc.
The ASUS TF101 charges using 12-15V from the wallwart, not the standard USB 5V. Using standard USB, it's only able to trickle charge during power off, and this sounds exactly as what you are describing.
Click to expand...
Click to collapse
I have tested with the same USB cable that came with it originally and the wall wart is original too. I changed the wall wart and USB to see if there's a difference but apparently none. Not using any USB hubs either...
michael_duvalle said:
I had the same problem a couple of weeks ago. I even tried the freezer trick too in desperation as it was my last resort before admitting defeat in my battle with trickle charging. In the end I purchased this charger off ebay:
I know it's advertised as a UK charger but if you read further down the page they ship the US and EU charger too. I've had it for about a week now and it works perfectly. I was dubious about buying a non Asus charger after reading reviews about them on Amazon about overheating but mine seems fine. If anything it's actually cooler than the original one.
Click to expand...
Click to collapse
Thanks for the suggestion mate , I already tried z different charger ---this one seems to be a sw issue'
r00txs said:
Thanks for the suggestion mate , I already tried z different charger ---this one seems to be a sw issue'
Click to expand...
Click to collapse
Sorry to disagree, but everything you describe sounds as a charger issue to me, not a SW issue. If it happens even with the TF powered off this makes me almost sure...
Sometimes it's good to start from the begining, although you think you have tried everything...
Get your TF, your asus original wall adapter and cable and try it. Does it work?
If not try another outlet on your house. Does it work?
If not, you may even try another outlet (work, school, whatever). Does it work?
If not exchange only the wall adapter (for another asus original one if possible) and start over.
If nothing changes, get back to your wall charger, change the USB charging cable and start again.
If nothing changes, change wall adapter + cable and start again.
Remember... The TF will only charge with the asus wall adapter and cable or a specific charger. If you try to use your computer's USB or a wall adapter from a phone / generic USB device you won't get any charge at all, and will only trickle charge when the TF is off.
CalvinH said:
Sorry to disagree, but everything you describe sounds as a charger issue to me, not a SW issue. If it happens even with the TF powered off this makes me almost sure...
Sometimes it's good to start from the begining, although you think you have tried everything...
Get your TF, your asus original wall adapter and cable and try it. Does it work?
If not try another outlet on your house. Does it work?
If not, you may even try another outlet (work, school, whatever). Does it work?
If not exchange only the wall adapter (for another asus original one if possible) and start over.
If nothing changes, get back to your wall charger, change the USB charging cable and start again.
If nothing changes, change wall adapter + cable and start again.
Remember... The TF will only charge with the asus wall adapter and cable or a specific charger. If you try to use your computer's USB or a wall adapter from a phone / generic USB device you won't get any charge at all, and will only trickle charge when the TF is off.
Click to expand...
Click to collapse
Same problem and all i did was get a new asus charger and bam charging, thank you soooo much omg my tablet has been messed up for so long thank you.
Charging Problem
I'm using the original charger and yet the Dock will not charge and the TF101 won't charge unless i shut it down
rnahlawi said:
I'm using the original charger and yet the Dock will not charge and the TF101 won't charge unless i shut it down
Click to expand...
Click to collapse
Sounds like there is an issue that the charger is not recognizing that an Eee Pad is attached. Might be time for a new charger.
Hello all, I have the exact same problem. I received my Asus TF101 for Christmas last year. Then later I found out that you need it root it in order to upgrade the OS. I rooted my TF, then I upgrade it the OS from Honeycomb(4.0.3) to Jellybean(4.1.2), (4.2.2) A month later after upgrading the OS my battery drain faster and I can only charge the battery with my TF turned off. If I plugged the the charger while its on it, the battery says its not charging. I change the wall wart and the cable but the issue still persist. Please help!!!
Sent from my Transformer TF101 using xda app-developers app
jbusti75 said:
Hello all, I have the exact same problem. I received my Asus TF101 for Christmas last year. Then later I found out that you need it root it in order to upgrade the OS. I rooted my TF, then I upgrade it the OS from Honeycomb(4.0.3) to Jellybean(4.1.2), (4.2.2) A month later after upgrading the OS my battery drain faster and I can only charge the battery with my TF turned off. If I plugged the the charger while its on it, the battery says its not charging. I change the wall wart and the cable but the issue still persist. Please help!!!
Click to expand...
Click to collapse
Is the new wall wart you are using a genuine Asus wall wart? If it is just a tablet USB charger, that will not work as the TF101 needs 15 VDC to charge instead of the standard 5 VDC of USB. The Asus wall wart auto-detects and switches between the two voltages to allow it to be used for other devices as well.

[Q] After using dock, TF300 won't charge with original Charger

Hello All,
I recently purchased a new TF300T, and it initially charged fine with the original wall charger. Within the past 2 weeks, I've been using my dock, and I noticed my tablet won't charge using the original wall charger. The only way my tablet will charge is I have it hooked up to my dock, and I connect the dock to the wall charger.
Everything on the tablet is stock.
Any idea what's up?
I've had this issue too, it appears that the tablet IS charging, but neglecting to mention it. I've read somewhere that it might be due to a firmware update, which hasn't been identified.
My advice is to watch it while the charger is plugged directly into the charger, if it doesn't show any charge going up then that's confusing, because if something was wrong with the charger it wouldn't charge your keyboard. :\

Categories

Resources