[Q] Stock Email App - GoDaddy email issue help - General Questions and Answers

So a friend has a stock Samsung Galaxy 2 on T-Mobile and and is using the stock email app to get her biz email from her website provider GoDaddy. I believe she has the latest OTA 4.4.2 installed.
She cannot get (receive only) email sent to this biz email account, she can send OK and sends and receives fine on the 3 other different email accounts (Gmail, Live Mail and ?, POP3 & IMAP) set up in the app.
She's been back and forth between the customer reps at T-Mobile and GoDaddy, each one helpfully pointing the finger at the other.
I somehow got volunteered to help (as have you now, TIA:fingers-crossed and I have discovered that this is a duplicatable problem.
I am able to recreate this on my phone with both a GoDaddy POP & IMAP email account.
I have a rooted Samsung SPH-L710 with Wicked-X 7.3 on Boost Mobile and today I re-tasked one of my GoDady junk mail accounts to the stock Email app (the one that comes in the ROM) and sure enough I can send fine but cannot receive an email on the phone through that account.
Added the K-9 Mail app to my phone and set up the account as POP3, everything works fine.
The issue seems to be how the stock Email app plays with GoDaddy email.
Any thoughts on why? Or how to fix?

Related

Email Questions

First - thanks to everyone at xda for all the tips and help - what a great site!
Now don't laugh when I say that I have a T-Mobile (Danger) Sidekick. I have been happy with it but I want to replace my SK and my Pocket PC with one device instead of two.
With my Sidekick, I got a separate [email protected] account. My email came through without me checking it and I could also receive and send from some other accounts (like my personal earthlink account) The email came through without me having to check for it. (I don't know of it was push or pull but it works quite well)
I am seriously considering getting a Fuze but have some questions about email:
1 - Does AT&T give you a separate email address?
2 - I have read that I can get my personal earthlink as well as gmail and yahoo mail on the Fuze but do I need to have AT&T's "express mail" to get it?
Thanks so much.
To my knowledge, at&t doesnt give you an email address. You could use gmail with the gmail app or through opera, but im not sure if theres an app that would work with the touchflo 3d tab. If you have a live account you can use windows live mail and that does work with the tf3D tab. Im not sure about earthlink or gmail though. Hope that helps.
att gives you an email address, but it's *your phone number*@att.mywireless.com or something like that.
you can also get a media net email address.
with the fuze, my yahoo mail is pushed to my phone at the sametime it appears in my web browser (if i am online at the time)
i also have active synch synch up to my corporate exchange server email using https
Thanks for the replies.
I don't have an AT&T account (yet) and I do not use Outlook for email so I am unfamiliar with both.
I still don't understand: what exactly does AT&T's "express mail" do? Will I need it in order to get my earthlink mail on a Fuze? I know I can check mail through the web browser but will the WM email client receive my earthlink email automatically or do I have to manually check for it?

Gmail and email

Yea it seems gmail never fails to give me my email notifications right on time, right when I receive mail I get a notification no more then 2 minutes later. But yahoo seems to never update and I get my email like 30 min to a hour later. So this must be droid telling me if I don't have gmail I won't get my notifications on time. Very bias of the android OS. And it sends nobody has a sure
fix for thus as I have searched the forums and have used k9 as well it all fails.
Sent from my SAMSUNG-SGH-I897 using XDA App
Both GMail and Exchange mail support the feature called Push Email -- it pushes into your phone's inbox as soon as the mail server receives the email.
How do you setup your Yahoo email? I guess you used the POP3 email access which is pretty dumb and doesn't support push email (your phone has to check the mail server every so often to see if there is mail there.
There should be a Yahoo mail app created by Yahoo that also supports push email. You have to use that app in order to get the push email from Yahoo.
Hotmail now also supports push email via Exchange email support. So, no new email app needed.
I have one of my yahoo accounts set up on the yahoo app, but it only allows for one account as far as I know
Sent from my SAMSUNG-SGH-I897 using XDA App
Then, call Yahoo and ask them to support multiple accounts. Yahoo, Gmail and hotmail all use properitary protocols for their email in addition to support the old POP3 protocol. Gmail and Hotmail have the added advantage of supporting Exchange ActiveSync. So, in order to take advantage of advanced feature like push email, you will need the native client from the respective email provider or use Exchange ActiveSync if there is support for it. It is not any kind of bais in Andriod OS. It is the fault of Yahoo falling way behind the technology curve. POP3 protocol is created like 20 to 30 years ago. Back then, emails often take days to reach the destination.
BTW, the phone's built-in email client only supports 2 Exchange accounts max. I know Gmail client supports multiple gmail accounts as well but not sure how many accounts it can support.
Yahoo does have an app, whether it's any good is a different story. I have tried both, the email app and the messenger app and they are very laggy, almost rendering the phone useless. Then again ymmv

Looking for a Pop/Imap email application - Recommendations?

Hi,
I have a strange setup for my email. My main address is using exchange, all my email from various email accounts get forwarded to the exchange account, then the filters shove everything into the appropriate folders.
I am using Touchdown Exchange for my email.
One of the email accounts I use requires me to reply from a work address (which I can access via Pop3 or Imap). So at this point I use Touchdown for my exchange & if a message from work comes in, I go to the stock (I use CM7) email app & grab the message from Imap & reply from there.
Is there a better than stock email app? I know of enhanced mail (which I tried) & I have heard of K9 but not used it.
I am looking for something that when I flash a new rom, I dont need to re-enter my server information each time.
The stock app & enhanced mail both require me to set everything up from stock. Ti backup doesnt seem to be able to save the data in a restore'able fashion.
Any ideas?
Thanks,
Rich

Yahoo Mail working?

Ok, so a few days ago signed in with my user and pass & was able to get into yahoo for the stock email program.
Everything was working fine until i decided to send an email. User name and/or password invalid... Uhhhh what about all the emails I've been getting?
Ok, so I deleted the account and tried again.
User name and/or password invalid. What???!?! Ok so now I can't even add my yahoo account!
So i went to yahoo online, put in my user and pass - worked just fine.
What the heck? Has anyone else had any issues with setting up a yahoo email?
Thanks.
No problems here with yahoo email, send and receive just fine.
I'm using following settings :-
send
imap.mail.yahoo.com SSL 993
receive
smtp.mail.yahoo.com ssl 465
works a treat
Wow, thanks.
Very Strange that worked. It seems like HTC is added at the beginning of each imap and smtp server address.
I removed it at incoming and outgoing and it went through. Why the heck would HTC add those if they dont work?
EyeAndroid said:
Very Strange that worked. It seems like HTC is added at the beginning of each imap and smtp server address
Click to expand...
Click to collapse
Ah yes I recall that when I set mine up, like you say wtf is that about?
Did the same for me. Took off the htc . Works good now
Only reason I can think they would do that is maybe HTC is trying re route the mail to their servers to maybe push it faster?
I dont know, maybe its a beta thing and its still in its early days of testing. But I have set up 100 HTC phones and I have never seen HTC in the beginning of the server address.
But what really gets me stumped is the fact that the first 3 days I was getting mail WITH HTC in the front of all server addresses?
In addition to removing the htc. from the outgoing settings, check your username. When it sets up auto, it plugs in your entire email address. I had you remove the @yahoo from there also.
I like to use the yahoo mail client from the market. It pushes it I believe.
I have not been receiving emails from the stock Yahoo email program since yesterday morning but I can send emails from it. However, sending and receiving from stock Gmail works fine.
I tried the above settings (removing htc.), reinstalling Yahoo email, syncing, refreshing and rebooting, no help. T-mobile tech support says it may be a Yahoo server problem and only suggests to install Yahoo Mail app from the market (I did and it works, but I rather use the stock Yahoo mail).
Anyone has the same or similar problem w/ the stock Yahoo mail? Any other suggestions/fix?
I also tried removing the HTC from the settings and still won't receive any emails. I don't like using the yahoo mail app because it just add to battery usage since its pushed
ariel123 said:
I also tried removing the HTC from the settings and still won't receive any emails. I don't like using the yahoo mail app because it just add to battery usage since its pushed
Click to expand...
Click to collapse
I called HTC yesterday, they had me try these settings but DID NOT work for me:
For INCOMING server settings:
Protocol: POP
POP server: pop.mail.yahoo.com
Security type: SSL
Server port: 993
For OUTGOING server settings:
SMTP server: smtp.mail.yahoo.com
Security type: SSL
Server port: 995
He said it is likely that Yahoo has problems connecting to Android and even Google has had similar issues. If this issue is not fixed before my 14 day return policy expires I will exchange for another phone.
Same problem on HTC Incredible 2, after alot of wasted time I couldnt get to work with IMAP settings I found a work arround to be able to use POP instead without yahoo plus. Sign in to your email, on the top where it says "hi (your email)" left click and click account in menu. It asked me to login again and took me to account info. scroll down and click "Set language, site, and time zone" set regional site as "Yahoo asia" and when you click on anything else it asks you to save, save. Now you can go into mail options and "pop and fowarding". Now you can setup a yahoo account with the default pop settings!!! and Yahoo mail works again on "mail app" !! : )
i tried that but the only options it gives me in the pop/fowarding is either have spam or block spam or foward to another email
Try This ..
Seems to work for me everytime ..
Yahoo
Incoming Setting
User Name:[email protected]
Password: Password of your yahoo mail
Incoming mail server: imap.n.mail.yahoo.com
Mailbox Name: Yahoo
Mailbox type: IMAP4
Security(Ports): Off
Port: 143
Outgoing Setting
Email Address:[email protected]
User Name:[email protected]
Password: Password of your yahoo mail
Outgoing mail server:smtp.mobile.mail.yahoo.com
Security(Ports): Off
Port:587
ariel123 said:
I also tried removing the HTC from the settings and still won't receive any emails. I don't like using the yahoo mail app because it just add to battery usage since its pushed
Click to expand...
Click to collapse
I think polling eats more battery life than push. If you poll your email your phone has to make a connection to the server to poll it for new mail. This happens every x amount of minutes or hours. So even if there is no new mail the phone still will connect to the server and uses data and when your using data you're using more battery. With push email there server pushes the data to the phone only when it has to resulting in less overall trips to the server. Say you have your email to set to poll every 30 minutes. Its now 9 am. At noon you receive an email. By that time if you were polling your phone would have polled the server 6 times. Sending data to the server and waiting for a response from the server. If you had your email to push then when you got the email at 12 then the server would push it at 12 and that's it... I always prefer push email over pull.
Sent from my HTC Sensation Z710e using XDA App
.............
ariel123 said:
i tried that but the only options it gives me in the pop/fowarding is either have spam or block spam or foward to another email
Click to expand...
Click to collapse
No don't mess with the pop spam pull down, you just have to check the dot that's just to the left that enables pop in general because its not enabled by default..
Sent from my ADR6350 using XDA App
Using default settings w/ the older version of Yahoo mail works perfectly.
Unfortunately I am using the "New" Yahoo mail account which currently cannot be switched back to the older version.
I sent Yahoo Mobile team a message regarding this issue (not receiving incoming Yahoo email from stock app). I will follow up w/ their reply.
In the meantime I'm using Yahoo mail app from the market; not liking it and Gmail sounds very tempting
pLAYdOPE said:
Using default settings w/ the older version of Yahoo mail works perfectly.
Unfortunately I am using the "New" Yahoo mail account which currently cannot be switched back to the older version.
I sent Yahoo Mobile team a message regarding this issue. I will follow up w/ their reply.
In the meantime I'm using Yahoo mail app from the market; not liking it and Gmail sounds very tempting
Click to expand...
Click to collapse
Please explain what you mean by the "older version" of Yahoo mail. I tried this as well with no success.
I have been in contact with htc about the problem and they maintain that the issue is with Yahoo and an "unstable" implementation on Yahoo's side. They claim this is why Yahoo released an Android app for their mail system. Asked why it seems other devices can connect, they replied that "perhaps other manufacturers have found a way around the issue and modified the mail app on their device accordingly". Outside of the usual reset the data for the mail app, and factory reset the device there appears to be no answer forthcoming from htc.
I am able to connect via POP, and for now I think that may be the best option...
"perhaps other manufacturers have found a way around the issue and modified the mail app on their device accordingl" how can HTC rep even say this there other HTC Android phones that don't have this issue

[Q] Email issue (not syncing deletions and marking as read)

I'm using the stock email client for Exchange, Yahoo and Hotmail. Emails are being received just fine. But with Yahoo and Hotmail, updates (such as deleting a message or marking it as read) do not get synced back and forth. So if I want to delete a Yahoo or Hotmail message, I always have to delete it both on the phone and then separately from my PC.
There's no way they designed the email client to be that dumb. What am I doing wrong?
Also, I'm getting occasional duplicate emails (same email shows up twice) and at least a few cases where the same email shows up many times (up to 5 copies). Do I just need to go with a different email client?
Stock email client is garbage, I figured I would try it out and was setting it up (we use IMAP) for home accounts and it couldn't even connect to the servers. Just went back to K9 and will never look back, you might just want to switch to another client for sanity sake.
I had the same problems with my pop3 accounts and wound up switching to the stock ICS client.
Why don't you set up your email through Microsoft Exchange Activesync option on the phone.
If you have hotmail or live, server name is m.hotmail.com
Sent From Galaxy S III (i535)
Using Xparent Blue Tapatalk

Categories

Resources