Nexus 5 - restarts all the time - Nexus 5 Q&A, Help & Troubleshooting

Hi guys,
I have a huge problem with my Nexus 5. At first, he restart 3 times in a row, then I could use him for 30-40 minutes normally, but suddenly he shut down.I tried turn him on a few times, but it didn't work. I connected him to the charge - the same with a small change - he restarts all the time without anyone help, check this out:
youtube.com/watch?v=RG1xClLmONQ
Any idea what's wrong with him and how can I repair my N5? Sorry for my english, but I didn't use this language for a couple years.
Adren

You need to be more specific about your problem. Is this happening since you're using a custom rom, custom kernel or whatsoever?
If not, then you can factory reset your Nexus 5 from stock recovery by pressing vol up+vol down+power button, hold them for about 20-30 seconds to enter the bootloader. Then get into recovery.
You might want to see this to factory reset your device from stock recovery https://support.google.com/nexus/answer/4596836?hl=en
If it's still the same, then RMA is the last solution.
Good luck!

Sounds to me like you have a stuck power button. Have it replaced.
Sent from my Nexus 5 using XDA Free mobile app

Related

[Q] TF Powers Up, but Touch Screen is not working so I cant get past the lock screen

I did a search but no solutions came up.
Basically, when I touch the screen to move the little lock icon over to unlock it nothing happens.
I powered it off by holding power for 10 seconds and then powered it on again.
No bueno, nothing happened.
Anyone else run into this and was able to solve it?
yes, i had the same problem, you will not like this..
do one step at the time and check if it works, if not continue to the next one
1. cold reboot (hold power button for 30-60 seconds),
you can try step 1 several times
2. turn it off, let it charge for 2-3 hours, turn it on
3. reboot to safe mode (this not really sure how i did it..lol.. i think is, turn off and turn on and quickly hold both volume keys until it boots up, if you did it correctly it will boot and say "safe mode" at the bottom left corner).
4. reset to factory settings, hold volume (-) and power key at the same time, (this will erase everything)
when i had this problem, i actually had to cold rebooted several times and reboot into safe mode after step 4 to have the touchscreen working again..I was about this close () to give up and return it to walmart..
I had the same thing happen to me, and all the rebooting in the world couldn't fix it. I don't know if you're still on stock rom or not, but what I did was reflashed the Prime rom and it worked again.
Nothing helped, even hard wipe.
Returned the TF.
I had this same problem... Unfortunately the only thing that worked was letting the power drain out. That was a huge pain because the Transformer has a killer battery and there are only so many times you can turn the screen on and off to drain it. It took about 4-5 days to fully drain. After that point I had upgraded to 3.1 and it has worked flawlessly since then... definitely a firmware problem not hardware.

[Q]Can't get into Recovery Mode,possibly due 2 "sticky" power button.It got worse

[Q]Can't get into Recovery Mode,possibly due 2 "sticky" power button.It got worse
Couple of things first to lay down the situation.
I'm on BEAN Builds 19,
http://forum.xda-developers.com/showthread.php?t=1973982
I'm also using ClockworkMod Recovery. Not sure what version.
Now my power button is one of those "sticky" ones, where it's not springy. This has caused me a few problems in which I can't seem to use the button to turn on my phone anymore. If the phone is off, I have to pull the battery, and then re=insert it to turn the phone back on. Also I'm not sure if button is "being held down", since it's so sticky, but the quick toggle options in the ROM for Restart and Recovery don't work. When I use the quick toggle for restart, my phone just turns off, and doesn't restart. As for recovery, I'll touch on that below.
Today I wanted to flash myself a new modem. So I tried to get into Recovery mode. I go into there once after a couple of tries, but the Power Button , being in the down position from the "sticky button", hit the option to restart the phone before I could flash anything/do anything. After a couple of tries of unsuccessfully getting into Recovery Mode the normal holding down buttons way, I decided to try the quick toggle in the rom to get into Recovery mode.
But just like hitting the restart option, it didn't do what I wanted it to do. My phone shut off, but that was it. Now when I try to battery pull and reinsert to get the phone to turn back on, all it does is show the Samsung Logo, turn black, and that's it. I'm assuming that it's trying to boot into Recovery Mode since that's what it was last told to do before I shut off my phone, and I also think that the "sticky power button" is throwing off the phone's attempts to do that.
Any help or direction would be great and much appreciated. Thank you for your time you took to read this.
Bang ur fone on a table. Seriously ppl been doing that on ur situation to pop out the power button. Try to cover ur fone or put a cloth on table so ur fone wont get scratch and stuff
Sent from my d2lte using Tapatalk
VigilanteM2 said:
Couple of things first to lay down the situation.
I'm on BEAN Builds 19,
http://forum.xda-developers.com/showthread.php?t=1973982
I'm also using ClockworkMod Recovery. Not sure what version.
Now my power button is one of those "sticky" ones, where it's not springy. This has caused me a few problems in which I can't seem to use the button to turn on my phone anymore. If the phone is off, I have to pull the battery, and then re=insert it to turn the phone back on. Also I'm not sure if button is "being held down", since it's so sticky, but the quick toggle options in the ROM for Restart and Recovery don't work. When I use the quick toggle for restart, my phone just turns off, and doesn't restart. As for recovery, I'll touch on that below.
Today I wanted to flash myself a new modem. So I tried to get into Recovery mode. I go into there once after a couple of tries, but the Power Button , being in the down position from the "sticky button", hit the option to restart the phone before I could flash anything/do anything. After a couple of tries of unsuccessfully getting into Recovery Mode the normal holding down buttons way, I decided to try the quick toggle in the rom to get into Recovery mode.
But just like hitting the restart option, it didn't do what I wanted it to do. My phone shut off, but that was it. Now when I try to battery pull and reinsert to get the phone to turn back on, all it does is show the Samsung Logo, turn black, and that's it. I'm assuming that it's trying to boot into Recovery Mode since that's what it was last told to do before I shut off my phone, and I also think that the "sticky power button" is throwing off the phone's attempts to do that.
Any help or direction would be great and much appreciated. Thank you for your time you took to read this.
Click to expand...
Click to collapse
I've got a very similar issue. Only difference is my power button is not stuck at all. However regardless of how I try to enter recovery/Download/ or simply to restart my phone I often times have to try 10 - 15 times before anything other than the Samsung splash screen into black screen of ??? Happens. Up until 5 minutes ago and hopefully for good something somehow decides to let the phone do as I had asked(told) it to do. Wish I had an answer or some help for you instead of reporting the same problem. Hopefully someone out there does.
Sent from my unknown using XDA Premium 4 mobile app
johnsgone said:
I've got a very similar issue. Only difference is my power button is not stuck at all. However regardless of how I try to enter recovery/Download/ or simply to restart my phone I often times have to try 10 - 15 times before anything other than the Samsung splash screen into black screen of ??? Happens. Up until 5 minutes ago and hopefully for good something somehow decides to let the phone do as I had asked(told) it to do. Wish I had an answer or some help for you instead of reporting the same problem. Hopefully someone out there does.
Sent from my unknown using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Did you open up your phone and meter the button? If not its probably sticking. The button you see on the outside is just a contact not the actual button so it won't look compressed. Sounds like your problem is super sensitive button which is related to the sticking button in fact it was what happened to me beforeit started sticking.
ThePagel said:
Did you open up your phone and meter the button? If not its probably sticking. The button you see on the outside is just a contact not the actual button so it won't look compressed. Sounds like your problem is super sensitive button which is related to the sticking button in fact it was what happened to me beforeit started sticking.
Click to expand...
Click to collapse
No sir, I've not looked into that. Indeed I will now, and I thank you for your response.
Sent from my unknown using XDA Premium 4 mobile app

[Q] Bootloop when power button sometimes pressed

Hi everyone!
I think my bootloop problem may be a unique one because it only occurs whenever I press the power button (and I've kinda searched other threads and couldn't find a bootloop issue like mine). But before I explain in depth, here are my specs:
Stock 4.4.4 rom
Rooted, with xposed + gb
ElementalX 1.00 kernel
This problem is a randomly occurring one; when my phone is fine and I press the power button, it almost usually goes into a bootloop. It can either stay on the google screen or last all the way up to the x-boot one. Sometimes from the x-boot screen, it'll reboot again. So I realized that if I randomly press the power button a few times (usually trial and error), the problem goes away sometimes and I boot normally again. However, if I hit the power button again for any reason, the bootloop issue relapses.
Also another thing to note is sometimes when my phone is switched on and operating normally and I press the button, it doesn't always reboot immediately. Sometimes it behaves as if the power button is held down and the power menu pops up in the lockscreen... then subsequently it boot loops.
So I'm not sure if this is a hardware issue to do with the button itself (because I very rarely ever drop my phone. Perhaps about 3 times in the past 8-9 months since Dec 2013?) or it's a software issue...which will mean I've to reflash my stock rom.
Anyone with a similar issue please help! It's kinda driving me nuts cos I can't even unlock my phone without triggering a bootloop...:crying:
ultimaflux said:
Hi everyone!
I think my bootloop problem may be a unique one because it only occurs whenever I press the power button (and I've kinda searched other threads and couldn't find a bootloop issue like mine). But before I explain in depth, here are my specs:
Stock 4.4.4 rom
Rooted, with xposed + gb
ElementalX 1.00 kernel
This problem is a randomly occurring one; when my phone is fine and I press the power button, it almost usually goes into a bootloop. It can either stay on the google screen or last all the way up to the x-boot one. Sometimes from the x-boot screen, it'll reboot again. So I realized that if I randomly press the power button a few times (usually trial and error), the problem goes away sometimes and I boot normally again. However, if I hit the power button again for any reason, the bootloop issue relapses.
Also another thing to note is sometimes when my phone is switched on and operating normally and I press the button, it doesn't always reboot immediately. Sometimes it behaves as if the power button is held down and the power menu pops up in the lockscreen... then subsequently it boot loops.
So I'm not sure if this is a hardware issue to do with the button itself (because I very rarely ever drop my phone. Perhaps about 3 times in the past 8-9 months since Dec 2013?) or it's a software issue...which will mean I've to reflash my stock rom.
Anyone with a similar issue please help! It's kinda driving me nuts cos I can't even unlock my phone without triggering a bootloop...:crying:
Click to expand...
Click to collapse
Might want to send it in for repair. Mine had the same symptoms about a month ago--spontaneously displaying the power menu, boot loops where I'd need to do a hardware reboot (or whatever it's called, vol up + power) and sometimes it won't wake the screen when I press the power button and act as if I turned it off. Tried to reflash recovery and change roms, same banana. Then suddenly it won't go out of bootloop, sometimes gets to the x-boot and sometimes only until the Google logo. Sent it for repair and lo and behold, hardware problem. I think this is really inherent on some older Nexus 5's with the wobbly power button.
I suggest you do a nandroid backup while you have the chance. Never had a chance myself
kisetsu17 said:
Might want to send it in for repair. Mine had the same symptoms about a month ago--spontaneously displaying the power menu, boot loops where I'd need to do a hardware reboot (or whatever it's called, vol up + power) and sometimes it won't wake the screen when I press the power button and act as if I turned it off. Tried to reflash recovery and change roms, same banana. Then suddenly it won't go out of bootloop, sometimes gets to the x-boot and sometimes only until the Google logo. Sent it for repair and lo and behold, hardware problem. I think this is really inherent on some older Nexus 5's with the wobbly power button.
I suggest you do a nandroid backup while you have the chance. Never had a chance myself
Click to expand...
Click to collapse
sigh, i reflashed stock rom and the problem persisted. i can't even stay on the bootloader screen without it rebooting itself all over again. i guess it's an old nexus 5 hardware problem like you said :/ thanks for sharing!
ultimaflux said:
sigh, i reflashed stock rom and the problem persisted. i can't even stay on the bootloader screen without it rebooting itself all over again. i guess it's an old nexus 5 hardware problem like you said :/ thanks for sharing!
Click to expand...
Click to collapse
http://forum.xda-developers.com/goo...lease-stop-talking-hardware-versions-t2597276
Sounds like the power button is getting stuck, or shorting out.

[Q] Problem booting up my Nexus 5 (Not rooted)

My Nexus 5 was turning off randomly, and today it turned off completely (80% battery). I couldn't turn on, it didn't respond. I connected it to the cable and it began a Google bootlop, showing it for about 1 second and then showing it again. I'm not pressing any button and the bootlop persists. I cannot enter the recovery mode, it resets with 2 seconds or less. What do I do?
Thanks,
Eduardo
Sounds like you might have a stuck power button. Try mashing it a number of times. If that doesn't work rma the device or get the power button replaced.
Sent from my Nexus 5 using XDA Free mobile app

Nexus 5 - Hardbrick ?

Hey guys,
I need some urgent help.
My Nexus 5 device is not booting. It stucks at the bootlogo then powers off and restarts again.
Normally it wouldnt be hard to fix such an issue but the problem is :
I can't boot into bootloader (bootloader appears for 1 second then phone powers off)
I can't boot into Recovery mode (Recoverymode appears for a second then phone powers off)
I can't get my phone into fastboot mode, - it appears for a few seconds durign the bootloop as an "unknown device", but I am not able to flash a new bootloader/factoryimage.
I tried like every possible option what I can do, but nothign worked for me.
What else can I try since I can' get my phone into fastbootmode?
Bootloader is unlocked
Secureboot is enabled
(from what i can see in these 2 seconds where the bootlaoder pop's up)
Is there a way to recover my nexus5?
Symptoms of broken starter button
Posté depuis Nexus 5 / Miui7 by Miui-France
Remove the motherboard and clean around the power button. When you have cleaned around the power button, quickly press and release the power button using more pressure than normal a few times, try to boot again.
Thanks for the tips!
I never thought that a broken Button could cause this issue.
I will check it as soon as I am home.
But how am I supposed to clean the motherboard, and I don't understand how cleaning the button from the outside
of the case should help to solve this problem.
Can you guys explain it a bit more detailed please? ^^
Are there good and very detailed tutorials for this?
And yes, you ideas definitely make sense because some days earlier when the Nexus5 was still
booting fine, I remember that I sometimes had the issue when I turned of the display with the power button
it instantly turned on again and I had to turn it off like 3-5 times until it really was off (standby).
To clean around the power button, you'll have to disassemble the phone which is not hard to do it you take your time and use the right tools.
https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I noticed that the issue really was the powerbutton, - however the button was broken and
not repairable by cleaning. To repair the phone I would have to purchase a new motherboard.
In the end I decieded to purchase another phone, just saying that if someone will have the same issue in the future
try to clean first, if that wont help the powerbutton is most likely broken, and this results in a new motherboard-purchase because
the button is not repaireable by hand
The power is replaceable if the damage is confined to the power button itself.

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