I hope by posting this here we can find an answer to a problem that a lot of OPO users are complaining of. the device has a terrible cell and WiFI reception when compared to other devices in the same area and using the same wifi networks.
Cell reception:
I`m on a 4G network . however i find that i have 0-1 bar almost all of the time in areas where i used to have 3-4 bars. and as a result i constantly get missed calls notifications. I read that switching to 3G in the phone settings might help, and that`s when i ran into the second problem. Switching to 3G will indeed give me better reception 3-4 bars but then the whole connection becomes erratic, and the phone will go from 3 bars to ``no connection`` back to 4 bars 4 to 5 times every minutes and i will lose mobile data totally on 3G.
WiFi reception and connection:
I have a secure 802.1x connection at work spread over 2 buildings. the phone will connect to 1 only and will not connect to the same network in the other building at all. both have the same SSID , settings, and login information. but the phone will just cycle between `connecting`` to `` secured with 802.1x``. I tried all roms available and the only ROM that worked was `Gummy ROM``. only when using that ROM, is the phone able to connect to that WiFi network!! and i have no explanation for that.
All these problems I mentioned above are consistent across all roms and there seems to be no answer from OPO support or on the official forum for the phone. I hope someone can provide me with a solution or an answer to this.
Thank you all
asem said:
I hope by posting this here we can find an answer to a problem that a lot of OPO users are complaining of. the device has a terrible cell and WiFI reception when compared to other devices in the same area and using the same wifi networks.
Cell reception:
I`m on a 4G network . however i find that i have 0-1 bar almost all of the time in areas where i used to have 3-4 bars. and as a result i constantly get missed calls notifications. I read that switching to 3G in the phone settings might help, and that`s when i ran into the second problem. Switching to 3G will indeed give me better reception 3-4 bars but then the whole connection becomes erratic, and the phone will go from 3 bars to ``no connection`` back to 4 bars 4 to 5 times every minutes and i will lose mobile data totally on 3G.
WiFi reception and connection:
I have a secure 802.1x connection at work spread over 2 buildings. the phone will connect to 1 only and will not connect to the same network in the other building at all. both have the same SSID , settings, and login information. but the phone will just cycle between `connecting`` to `` secured with 802.1x``. I tried all roms available and the only ROM that worked was `Gummy ROM``. only when using that ROM, is the phone able to connect to that WiFi network!! and i have no explanation for that.
All these problems I mentioned above are consistent across all roms and there seems to be no answer from OPO support or on the official forum for the phone. I hope someone can provide me with a solution or an answer to this.
Thank you all
Click to expand...
Click to collapse
I'm getting the same problems.
Where signal is always strong, it seems to work OK, but with weaker signal it just screws up!
Its really pissing me off as i've take the phone to work for the first time, just to find out I cannot get any signal there, where by my HTC Desire worked just fine.
Also getting exactly the same problems. It is impossible to use OPO where signal is not so strong although other phones work flawlessly. Reception signal strength goes up and down all the time from full to none bars. Data connection is inconsistent.
Anyone with weak inconsistent signal strength vote here: https://jira.cyanogenmod.org/browse/BACON-132
I still hope that what we are experiencing is due to firmware and drivers issues that can be solved by the developers on XDA. However, the complete silence by OnePlus and Cyanogen regarding this issue despite the number of people complaining, makes me worried that it's a bigger hardware issue that they are trying to avoid and move into "we'll fix it in the next version of the phone” kind of scenario.
Sent from my A0001 using Tapatalk
asem said:
I still hope that what we are experiencing is due to firmware and drivers issues that can be solved by the developers on XDA. However, the complete silence by OnePlus and Cyanogen regarding this issue despite and number of people complaining makes me worried that it's a bigger hardware issue that they are trying to avoid and move into "we'll fix it in the next version of the phone” kind of scenario.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
That would be bad scenario. I hope that it is just software problems. But seeing how OnePlus deals with the problems I also have doubts.
I would say it's software baseband/modem and CM needs to step it up. My Nexus 5 has a better signal strength. But then Google has a much bigger development team than CM or One plus. My friend has the GS5 and it has the snapdragon 801 chip set and it has a much better signal strength.
So ether the One's antenna is not that great or it a software problem.
As you can see the controller is on chip.
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I don't have it as bad as some have posted so hope things get fixed for all.
Yeah. Many users are having problems with cell reception.
It's a shame.
My wife & I both using OPO international version, both of us facing poor signal & sound problem when we get them. Sound problem is currently handled by boosting the sound but frankly the sound is a bit deteriorated. The signal problem is better a bit now by installing oppo 7 radio. Hope the team can put more effort on the signal problem. It is phone!
I have this issue too, but I think this is a hardware problem, because CM and OPO teams do nothing for fix this problem, and Chao Chen at CM Jira says that this poor signal is a normal... I realy think about selling my OPO and buy another phone...
I have pretty crappy signal on mine too (London UK). Signal strength fluctuates wildly even by moving the phone in a different direction. I've reverted to the previous modem via a flash .zip and things seem a bit better but it's early days. I would have thought that number 1 priority for a phone is that it actually works well as...well, a phone!
Disappointed that the 'giant killer' tag doesn't quite match the reality.
I sincerely hope there are improvements but I have my doubts.
virgopunk said:
I have pretty crappy signal on mine too (London UK). Signal strength fluctuates wildly even by moving the phone in a different direction. I've reverted to the previous modem via a flash .zip and things seem a bit better but it's early days. I would have thought that number 1 priority for a phone is that it actually works well as...well, a phone!
Disappointed that the 'giant killer' tag doesn't quite match the reality.
I sincerely hope there are improvements but I have my doubts.
Click to expand...
Click to collapse
I don't have this problem on O2 uk wonder if its anything to do with 4g which isn't supported on this network. Have any of you tried PAC rom.
This problem is really starting to be a major issue for me. I expected some improvement by now.
Does anyone know is this has been confirmed as a radio/kernel issue or a hardware issue (antennas maybe).
Related
Hello all,
I just received my new Nexus S 4G for Sprint yesterday (5/14) and I love the phone, but I have just awful service on my phone.
I live in Princeton, NJ, which is a town notorious for not having the best service (for all providers) to begin with, but compared to my Epic4G that I came from, there is definitely something wrong with service for my NS4G. Note: there is no 4G here, so I cannot test that.
There are not much discussion of poor signal for the NS4G here on XDA, but there are numerous reports from people having similar problems elsewhere, i.e. http://community.sprint.com/baw/thread/67927?start=0&tstart=10
I will describe my problem...
Calls and texts, MMS, works just fine... however, my 3G service is abysmal. Running speedtest.net, half of the time I pull in 30-40 KB/s, occasionally (maybe 1 out of a dozen times) I can pull in 40-80 KB/s. The other half of the time, either speedtest refuses to run because of network problems, or I literally pull in 3-6 KB/s. My browsing experience is horrendous, almost useless, downloading apps from the market is a 20 minute ordeal.
I have been able to connect to a WiFi network, and everything seems OK from that standpoint.
My fellow XDA users, I seek advice from you all...
I know that the NS4G is brand new to the Sprint network, and is the first CDMA nexus phone. I know that other phones have launched with similar problems, and they usually receive fixes relatively soon...?
Do you think I should try swapping my NS4G for a different one? In my opinion, I think if I swapped the NS4G, I would just have a different phone with the same problems.
Should I wait 30 days and see if service improves by then?
Anyone with similar experience? Suggestions? Switch back to Epic4G and wait it out (noooooo! )?
Thanks
I'm having the same problems, except I'm pulling slightly higher speeds than you. I've talked to sprint and they got a tech to come check out my towers and they'll let me know by monday if its a tower problem, or if it's just slow speeds in my area (its not my phone as i'm able to pick up normal speeds in other areas). I'm giving sprint a week or two to clear this up or else i'm taking the phone back within the 30 days.
also, did you try updating your prl/profile? it's unlikely that it'll help, but worth a shot.
I get around 3mbps on 3G
And around 5-6 and sometimes 7 mbps on 4g
Som im clearly not having this issue, but i will go roaming after the phone falls asleep for a while.
same problem
Im having the same problem I only had the phone 12 hrs I thought mayb it was da tower den I did a speed test between my epic n the ns4g n the epic blows it out the water not on da speed test app but in real life testin like pullin up web pages
The signal is weird. Signal strength at work on my Epic was 5-6 bars. Nexus S 4G is 1-2 bars. Signal strength is between -76 and -92. I forget what my Epic was pulling in actual numbers strength wise. Speed is the same awful crap though on 3G.
Sent from my Nexus S 4G using Tapatalk
I've had two Nexus S devices on Sprint and they both exhibit the same weak wireless reception. In real life I would say the differences are minor or insignificant but I was hoping for better or at least same radio reception as my almost 3 year old HTC Hero and clearly that isn't the case. Hopefully Sprint can rectify this in the future with some sort of update since I'm not aware of T-Mobile users having similar problems which would indicate an actual hardware flaw(?).
I'm almost sure its a sprint side issue. I left sprint for 3 months and came back and I've had an epic, evo, and nexus exhibit the same behavior. Before I left sprint I had zero issues and I've owned all of their smartphones and one point or another. It just seems like its slower in certain areas though.
Sent from my Nexus S 4G using Tapatalk
try updating PRL
Since our phones don't accept network pushed updates you're going to have to do a manual prl update. If that hasn't been done your service will suffer. That should help a bit.
Sent from my Nexus S 4G using XDA Premium App
I've tried all the tricks, updated profile, PRL, reactivated my phone, etc.
Nothing is working...,
I've also noticed (completely unrelated issue) that my earpiece speaker crackles at any volume; its subtle but very annoying.
This seems to be an issue for people with the nexus. My old phone had full bars whereas with the nexus I'm only getting 1 or 2 bars on 3g. Seems to be an issue with their towers or Google. Its an issue with their network and not the phone. I spoke to sprint earlier today and they said they are aware and working to resolve this. So they say if course..
Sent from my Nexus S 4G using XDA App
Update (end of day 2):
For the last 5 - 6 hours I have been receiving moderate to adequate 3G service, albeit pretty inconsistent.
I now average 70-120 KB/s, and rarely drop below the lower 70s. This is more on par with what I was getting with my Epic4G for the last 6 months, always pulling in around 120-170 KB/s pretty consistently.
I've run 240 speedtest.net tests today, lol.
I hope it never goes back to how bad it was yesterday and this morning.
Time will tell, -- I'll let you know what happens.
I spent a good deal on the phone today with Sprint, 1 out of the 3 people I spoke to said that spotty reception on the NS4G was a known problem and engineers were at work fixing it. The others had no idea what I was talking about. I don't know what to believe.
Awww man you gotta be kidding me... I already get awful speeds with my Evo and now it's even worse with the Nexus 4g... the phone i'm planning on getting?!?!? this sucks =/
Anyone else's uploads constantly double or sometimes triple that of their download?
My last 5 3G speedtests in kbps
182/325
307/488
99/469
47/169
59/152
There is something seriously wacky with the way the radio is acting.
Sent from my Nexus S 4G using Tapatalk
Update (Morning of day 3):
Everything is back to crap again this morning. FML, lol
Edit:
Each speedtest.net test keeps returning downloads between 5 - 15 KB/s
I'm getting crap 3g speeds as well, up and down
Ditto. 3G reception at least 30% weaker than my Evo. Side note, my battery life has been crap too, I wonder if the phone is using more power trying to hold the signal?
I spent a little over an hour on the phone with sprint yesterday for this same issue. They trouble shot my phone, prl updates, network refreshes, nothing worked. They told me I had a defective unit and to exchange it. I went to best buy and the rep had an evo. He had full bars in the store, his dBm was -76 or whatever, it was in the 70's. Mine had 0-1 bars and a dBm of -96. He activated my new phone and checked it, same exact thing. He got sprint on the phone and they made him go through all the same bs prl updates and stuff. After a half hour, they told him they were looking into the issue.
Ive seen alot of people say its AOSP that causes the poor reception, and that is true to an extent. The EVO running CM does not get the same as sense roms. I live in a basement apartment, I know. On sense, my evo sent an mms message almost instantly. On CM, it wouldnt send them at all and it dropped calls like nobodies business.
When it comes down to it though, the radio on the Nexus 4G is just not performing well. I hope there will be some sort of update from google or sprint to address this in the very near future, or I will have left Verizon and sold my Thunderbolt for no reason...
I hope this issue can be fixed with a software update. I would like to know within the 30 day return period so I can get back on an evo running cm7 if I need to.
This is getting blown out of proportion in more ways than one. YES, the Nexus S 4G does not have as great of signal reception as the EVO or Epic. This is already well known. However, just like the iPhone 4 when it came out, the AOSP version of 2.3.4 on the NS4G doesn't display signal bars properly. That's part of the problem. But when you dive down into actually how many dBm's you're getting - that's where the problem lies.
In San Francisco, I typically get 600-1000kbps on 3G and 4mbps-8mbps on 4G WiMAX. Lately, after continually attempting to update the PRL on the device and so on, I've gotten results like the one below. This is on 3G in Daly City, CA just outside SF.
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Is anyone else else having issues with their GPS? I'm running stocked rooted and it takes my phone forever to get a lock from the birds. It doesn't matter if I'm inside or outside it takes 30-60 seconds for a lock which I think is ridiculous.
Sent from my Nexus 5 using Tapatalk
mauricehall said:
Is anyone else else having issues with their GPS? I'm running stocked rooted and it takes my phone forever to get a lock from the birds. It doesn't matter if I'm inside or outside it takes 30-60 seconds for a lock which I think is ridiculous.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
You need to reevaluate.
Sent from my Xoom using Tapatalk 4
bluenote73 said:
You need to reevaluate.
Sent from my Xoom using Tapatalk 4
Click to expand...
Click to collapse
I fix 11/23 sats in max seconds, sometimes it fix up to 18 sats after 2/3 minutes...... Stock, without mods.. :good:
Do you have WiFi and aGPS location reporting off? It could slow down position locking.
Sometimes my Nexus 4 GPS antenna hangs though, a restart and locking on via Maps helps for some reason, I use the app GPS Stats to see how many satellites the phone's seeing, but I guess you've done that. Maybe try out a tracking SW like Locus or something and see if the phone remains locked when moving for a longer period of time like going home from work, if GPS signal constantly goes away I'd recommend contacting Google on the issue. They'll either confirm to look into it or offer a replacement.
These are that stats I'm getting with GPS status seems very off to me... I'm probably going to contact sprint about this later today or tomorrow
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Sent from my Nexus 5 using Tapatalk
I'm having a problem with GPS on mine as well. I play Ingress which is a location-based game made by Niantic (owned by Google). I have a lot of experience playing this game back to January on my Nexus 4 and have also played on my Nexus 7. The Nexus 5 is slow to lock and has much greater error than the Nexus 4 as reported by GPS Status when I am holding phones side-by-side. It seems to really perform worse under non-ideal conditions (inside a car, near tall buildings, bad weather). It seems to lose lock or otherwise have greater error under those conditions especially. I have heard of people who have no apparent issues though so it could be my device is just defective.
swoon_ said:
I'm having a problem with GPS on mine as well. I play Ingress which is a location-based game made by Niantic (owned by Google). I have a lot of experience playing this game back to January on my Nexus 4 and have also played on my Nexus 7. The Nexus 5 is slow to lock and has much greater error than the Nexus 4 as reported by GPS Status when I am holding phones side-by-side. It seems to really perform worse under non-ideal conditions (inside a car, near tall buildings, bad weather). It seems to lose lock or otherwise have greater error under those conditions especially. I have heard of people who have no apparent issues though so it could be my device is just defective.
Click to expand...
Click to collapse
+1 under the exact same conditions. Really pissed me off blowing through L8's and "all resonators missed" pops up when I'm on top of the goddamn thing.
I came from the Note2 and noticed that the GPS kind of acts like a kid who didn't get the tootsie roll so just acts like a lil punk and doesn't listen or do what they're told. Nothing as horrible as the old Captivate fiasco, but nowhere near other devices I've owned. I'm guessing an update or two can fix it (along with the camera and signal drop issues)
+side note+
faction and location?
Feelin' smurfy in central Florida
I also have problems with the GPS.
The satellites are really long to fix (approx 5min, even with aGPS), and the signal drop quickly.
Only way to play Ingress : wifi positioning.
It is impossible for me to use Navigation in car
same here
mauricehall said:
Is anyone else else having issues with their GPS? I'm running stocked rooted and it takes my phone forever to get a lock from the birds. It doesn't matter if I'm inside or outside it takes 30-60 seconds for a lock which I think is ridiculous.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Same problem here on pure stock, no root. In car navigation is useless. Gps status toolbox is able to make it fix for a little while but signal is lost again after a (few) minute(s). Only thing I might have done out of the ordinary is switch from dalvik to ART. Gonna revert that just to see. Will report.
Reverting tot dalvik doesn't Fix it. so as a test, unlocked bootloader and reflahed stock firmware from google page so it was pristine again. No joy, no GPS lock.
This with stock without mod.....
There are some various threads also on the issue. I have found that the GPS appears to improve when I applied some pressure to the area below where the camera is on the back. The GPS antena is here and there is some hypothesis that the antenna may not be secured properly resulting in the poor performance. I was able to have better results playing Ingress after doing this. Per GPS Status, performance still not as good as my N4 so will probably RMA soon. It would be interesting if some having the issue tries applying the pressure to see if there is any improvement.
Mine doesn't see catch any signals on ART.
on dalvik it works but very slow compared to a S4
A S4 locks on 11sats in 10 secs indoors.
My N5 sees 2 in the first minute then just sits there.
Sent from my Nexus 5 using xda app-developers app
eustilou said:
Mine doesn't see catch any signals on ART.
on dalvik it works but very slow compared to a S4
A S4 locks on 11sats in 10 secs indoors.
My N5 sees 2 in the first minute then just sits there.
Click to expand...
Click to collapse
More info... I have a US model and I am currently in Europe.
I compared mine side by side with a european model (D821) and it locked on much faster... 10-15 seconds.
I compared the gps.conf files and they are identical.
Someone started a thread one Google's forum. I suggest everyone add their post to that list so Google can see it and address the issue.
http://productforums.google.com/forum/#!topic/nexus/EkllXr0ZlZM
I'll test applying pressure to the back of the phone later but that's obviously not a long term solution.
EDIT: Applying pressure didn't seem to help.
I was on ART and couldn't get a lock. Switched back to Dalvik and it locked right away the first time. Turned off all GPS/Wifi/etc and waited 5 minutes. Second time could not get a lock whatsoever so I did the usual wipe cache/etc and uninstalled the GPS test app and re-installed and still nothing.
Calling Google.
EDIT#2: RMA on the way. Google support could not confirm whether other users were reporting problems. Rather than wait for a software fix I'm taking my chances with a new device.
no issues for me
Locks instantly using T-Mobile in lost Vegas. Had sprint with last 2 htc's. Was always hit and miss. Sucked
eustilou said:
More info... I have a US model and I am currently in Europe.
I compared mine side by side with a european model (D821) and it locked on much faster... 10-15 seconds.
I compared the gps.conf files and they are identical.
Click to expand...
Click to collapse
I own a german bought 32GB D821 with serious gps issues too so that theory doesn't fly.
Same issue here as well. As an Ingress player, this is extremely frustrating. It loses its GPS lock way too frequently.
Try 2G Network mode on Mobile Network Settings
Actually, this problem persists since Nexus 4 with Jelly Bean jwr66y update. GPS Status app show me that my GPS got really weak signals when I'm in 3G networks, but it got really strong signals and work very well when I choose 2G network mode in 'Mobile Network Settings'. I wonder is it the some problem with you guys? If it is, then it's absolutely Android bug, not hardware issue.
panunggal said:
Actually, this problem persists since Nexus 4 with Jelly Bean jwr66y update. GPS Status app show me that my GPS got really weak signals when I'm in 3G networks, but it got really strong signals and work very well when I choose 2G network mode in 'Mobile Network Settings'. I wonder is it the some problem with you guys? If it is, then it's absolutely Android bug, not hardware issue.
Click to expand...
Click to collapse
Not sure I agree. My nexus 4 is rock solid with GPS on any network mode (LTE/H+/2G) and always has been. Even in areas where my signal isn't strong the GPS wouldn't ever falter.
I've posted my personal findings at http://productforums.google.com/forum/#!topic/nexus/EkllXr0ZlZM now that I have my RMA device in hand also and can do side-by-side comparisons.
screenshots from GPS Status on nexus 4
That's kinda strange. What version of Android do you installed in your N4? Here 2 screenshots of GPS Status on my N4. First, I use 3G network (as you can see on the signal bar at the top of the screen) and waited about 3 minutes outdoor under clear sky. Weak signals. Then, still standing on the same spot, I switch to 2G Network and look at those bars, and the time it needs to get fix, work perfectly.
I found this very interesting i usually get one bar at my house with nexus 5 and i consistently get 3 with the g2 still love my nexus 5 but just kind of strange
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sent from my lg g2
The bars are nothing to go by really. You would need to compare db or asu in Settings > About phone > Status
Always been the same for me, worse signal reception on the N5 compared to my Motorola Razr i or Moto G....
N5 on the left and Moto Razr i on the right.
Both phones have new O2 sim cards inserted.
The N5 has been tested by the engineers at LG (nearly four weeks away for this testing / repairs). Nothing really to note on the engineers report.
I sent lots of photos with the phone and talked in detail with the people at LG over the relatively poor signal with the phone when using O2, 3 or Vodafone on the N5 compared to other phones that I have and what I would expect.
As good as the phone is it has been a let down for me with the strength of its signal capability. I have tried the different radio versions with no real difference.
There are times when it is really good but I just know there are plenty of other times when it is very poor compared to the other phones noted.
vimesUK said:
Always been the same for me, worse signal reception on the N5 compared to my Motorola Razr i or Moto G....
N5 on the left and Moto Razr i on the right.
Both phones have new O2 sim cards inserted.
The N5 has been tested by the engineers at LG (nearly four weeks away for this testing / repairs). Nothing really to note on the engineers report.
I sent lots of photos with the phone and talked in detail with the people at LG over the relatively poor signal with the phone when using O2, 3 or Vodafone on the N5 compared to other phones that I have and what I would expect.
As good as the phone is it has been a let down for me with the strength of its signal capability. I have tried the different radio versions with no real difference.
There are times when it is really good but I just know there are plenty of other times when it is very poor compared to the other phones noted.
Click to expand...
Click to collapse
Motorola has been making cell phones longer than anyone....and radios.
Don't compare any phones radio to most Motorola's anyway.
It's safe to say the radios, or something in 4.4 have issues on the Nexus 5 regarding radio performance and reception. I can't say my signal is ever superb (t-mo MD); however I have often notice data stalls. Perhaps these are related issues?
I've started using Connection Stabilizer to resolve the data stall issues, if you check the logs you will likely see it working. I highly recommend.
https://play.google.com/store/apps/details?id=com.connectionstabilizerbooster
kj2112 said:
Motorola has been making cell phones longer than anyone....and radios.
Don't compare any phones radio to most Motorola's anyway.
Click to expand...
Click to collapse
You might have a point. It is just frustrating coming from a phone(s) which has virtually zero signal issues to one which is relatively bugged by them. Sometimes if I see no signal, when it has been in my pocket for a while, toggling it into airplane mode and then off again will restore it.
I am, overall, most impressed with the N5, it is just its ability to maintain a good and strong signal over that of what I have been used to which is most frustrating. I did not realise how bad it was until I went back to the Razr when the N5 was with LG for inspection / repairs for nearly a month.
Just to add that when I was using the Moto G it had an issue too with low or no signal after it had been in standby. Thankfully they fixed that one with the update...
The update is version number 174.44.1 and it has been reported to be pushing out to US and UK models of the Moto G, but should be rolling out to the rest of the globe soon enough. On the change log is a fix for a bug that had been causing cell signal loss for users, a fix for low call volume, a wallpaper cropping issue, and a trouble with USB on the Go.
Click to expand...
Click to collapse
I been complaining here for this on a very long long time
I even got banned 2 Times for complaining too much.
markdapimp said:
I been complaining here for this on a very long long time
I even got banned 2 Times for complaining too much.
Click to expand...
Click to collapse
Why not just sell it then??
kj2112 said:
Why not just sell it then??
Click to expand...
Click to collapse
I sold 1 of them the other Nexus 5 is sitting as a dev/experiment phone
Having some bad WiFi with my new Shield tablet.. Where my Note 3 or Tab S have full bars my Shield only gets 2 of 4... Low link speed too. I was hoping it was a software issue but not so sure anymore..... When holding the tablet in portrait, my hands hold the bottom part of the tablet, moving my hands increases the bars and then move them back and they go away. I guess the WiFi antenna is down there? Either way, it is easily blocked. Anyone else notice this?
there's a big thread over at geforce.com about it. you're not alone. 2.4 is OK-ish though still weaker than my other devices but 5ghz is terrible. where my note3 gets 108mbit 1 floor down the shield tab gets 6-12mbit and sometimes no signal at all. heck, same floor as the router and 1 room over with 1 wall between and 15ft total distance and it only manages a meager 24mbit connection when my note3 is at 150mbit and my surface3 is 300mbit. hoping its not a hardware design flaw and is just poor drivers or firmware.
Yeah its a shame really. I wouldn't expect bad WiFi signal really with any device released recently.
Maybe they lowered the mW output of the wifi to help mitigate battery drain from the gpu. That can usually be fixed with firmware, for about a 3% hit on battery life.
If antenna related, a power increase will not help much if at all. Only fix then would be a production revision.
Well I guess I will hope for the first possibility.
I might be a bit under on the battery life hit. Maybe 5% is closer. I hope so too, since was going to get the 32gb model when released.
Here's a look at Note 3, Tab S, and Shield all sitting on the router. Note the link speed on all.
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It could be that your 802.11ac router is using the wireless-b/g standard instead of n
Goodeman said:
It could be that your 802.11ac router is using the wireless-b/g standard instead of n
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Does the Shield not support ac? Dang, I thought I read it did before I bought it.
Nope only up to n
There is already a way to increase the power with the wifi optimization setting and reports are minimal if any improvement. Looking more like an antenna issue, but always a chance something else. Need to get a response from Nvidia. If they go silent on the matter, that would be bad.
Wonder if the 32GB will have the issue as well? A delay in the 32GB (beginning of September) would suggest a design revision might be in place.
I just got mine today and the wifi is pretty bad on this compared to my note 3. I tried running a test by walking away from my router with both the note 3 and the shield tablet. Eventually the shield lost communication with my router while the note 3 still was able to acquire at at least 2 -3 bars. I was really looking forward to this tablet but if I can't go to another room without losing connection then it's pretty pointless.
Damn it. This is unbearable. I can't even play modern combat 5 which requires constant connection. It keeps disconnecting.
Running wifi analyzer I noticed the connection jumps a lot. I would love to open her up to see if it's a connection issue but not sure how to. Have to wait for a tear down.
May I ask which router you have ? I had a lot of issues with one particular brand- Netgear, which is very picky in terms of devices . It works with Mac retina, but it did not work with my Vaio , Now I am using cisco ea4500 and all of my problem gone, I might be wrong but it always good to check in on other wifi-s
marcoplo said:
May I ask which router you have ? I had a lot of issues with one particular brand- Netgear, which is very picky in terms of devices . It works with Mac retina, but it did not work with my Vaio , Now I am using cisco ea4500 and all of my problem gone, I might be wrong but it always good to check in on other wifi-s
Click to expand...
Click to collapse
Netgear r7000 Nighthawk. Shield tablet is my only problem device on the network.
My Tab S does great in the same spots. This morning has been actually great though, not as good as my Tab S but it also costs a lot more so probably expected. Here's 2 speed tests for comparison. First one is Tab S and second is Shield .
Mine works fine with an older netgear router. The classic 802.11g 2.4Ghz. Same speeds as my nexus 5 gets pretty much everywhere in my house. I don't use the streaming feature though so can't comment on it.
An nVidia guy did respond to a report of that 24Mbps thing. Maybe that bug affects more than just the WiFi Analytics app.
https://forums.geforce.com/default/topic/764386/shield-tablet/horrible-wi-fi-performance/10/
Evo_Shift said:
Mine works fine with an older netgear router. The classic 802.11g 2.4Ghz. Same speeds as my nexus 5 gets pretty much everywhere in my house. I don't use the streaming feature though so can't comment on it.
An nVidia guy did respond to a report of that 24Mbps thing. Maybe that bug affects more than just the WiFi Analytics app.
https://forums.geforce.com/default/topic/764386/shield-tablet/horrible-wi-fi-performance/10/
Click to expand...
Click to collapse
In my case, my issue is more range. The shield has a weaker wifi.
So I received a replacement last week which had slightly better signal than my original but it had a much warmer yellowish screen so there was no way I'm going to keep that. I figured then that this has to be a hardware thing so I opened up the back and made sure all the connection for the radio was properly seated. And to my surprise it made my wifi on par with the replacement and with my Samsung note 2014. I don't recommend you open yours of course but maybe there's potential QA issue with these tablets? I recommend maybe you get a replacement from Nvidia and hopefully you get one with better wifi.
Top is note 2014, bottom left original shield, bottom right replacement.
Before
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has anybody else had WiFi problems with their 7pro? I had WiFi problems with my 6t as well it'll say connected no internet and the Wi-Fi is very slow opposed to data when there is no other problem with other devices using the same Wi-Fi connection. sometimes the Wi-Fi won't work at all even if my phone says it's connected apps will not load. I am on a t-mobile variant flashed to international since the day I bought it a week ago any insight to this would be great because I see that people have this issue a lotk
Yeah WiFi "speeds" on the 7Pro are abysmal. I have around 1/3rd to 1/4th the speed compared to my previous 5T. Something completely unexpected, thought the phone would be as least as fast if not faster.
Same thing on 9.5.5/9.5.7 and with various kernels
Yeah I'll vouch for that too. My WiFi speeds and connection strength for that matter are terrible! I came from a 6T that honestly had no problem with WiFi whatsoever, so this is annoying. Well, I hope the next update addresses WiFi, because the 7 Pro is a nice phone! It's a shame!
Add me as another for this list. My speeds are absolute crap, seemingly capped at 15mbps across all networks I've tried. My sons Pixel 3 on the other hand flies on the same. So not a router or ISP issue. So disappointed as everything about the 7 Pro is awesome but can't live with such poor WiFi, have a feeling it affects the HotSpot capability and speed too whatever the issue is.
Hi all!
I had that too - a simple wipe cache of all the phone's resources fixes the problem (turn off the phone then hold volume down and power button till the recovery mode kicks in and then just go to wipe cache and reboot, e voila!). I had some 10 MBps (lol!), now it is almost 80 Mbps, which is what I should get given my old WiFi system. Never settle!
Along with wiping the cache as the previous poster said...another thing that sometimes works is to reboot your router while at the same time doing a network reset on the phone. This way all the connections are fresh and new. I know this has been a solution for many different phones over the years. YMMV
T-mobile variant flashed to International
Same problem here. I have the T-Mobile variant and flashed international prior to 40 day unlock. It shows I have WiFi and or data but nothing loads. I rest my phone and all is good. It happens 2-3 times a day. I've tried wiping cache and it still happens. I vaguely remember having network issues before I flashed the international software but, I'm not sure if it's the T-mobile variant phone or if its international software. Any ideas?
GuestK00279 said:
has anybody else had WiFi problems with their 7pro? I had WiFi problems with my 6t as well it'll say connected no internet and the Wi-Fi is very slow opposed to data when there is no other problem with other devices using the same Wi-Fi connection. sometimes the Wi-Fi won't work at all even if my phone says it's connected apps will not load. I am on a t-mobile variant flashed to international since the day I bought it a week ago any insight to this would be great because I see that people have this issue a lotk
Click to expand...
Click to collapse
Today my 5Ghz has just stopped working period. can't connect to a 5Ghz or use the mobile hot spot at 5Ghz which i did use every single day for work, now i have to use the 2.4Ghz but it is WAY slower. anyone figure out why?
clevenger23 said:
Today my 5Ghz has just stopped working period. can't connect to a 5Ghz or use the mobile hot spot at 5Ghz which i did use every single day for work, now i have to use the 2.4Ghz but it is WAY slower. anyone figure out why?
Click to expand...
Click to collapse
Are you sure it's the phone?
seeing as i have now tried multiple locations and wifi's yes. and my work phone can connect just fine to all the ones including my home, just the oneplus can not.
it stopped while in use like it just died.
Does anyone know how to solve this issue yet? Can't seem to find any fix
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I wonder why I got this slow, I used to have 100+ on my old iPhone X (same 5g wifi)
My wife and I both have this problem as well. Fortunately we have truly unlimited data, or tie would be unacceptable. Sometimes it's super fast, sometimes it's so slow apps decide you're offline. I've never seen any sort of fix; it's probably an OS/kernel level issue.
Same issue!!!
I have also created thread on onePlus official forum!
https://forums.oneplus.com/threads/2-4-ghz-band-wi-fi-not-working.1208128/#post-21456923
GuestK00279 said:
has anybody else had WiFi problems with their 7pro? I had WiFi problems with my 6t as well it'll say connected no internet and the Wi-Fi is very slow opposed to data when there is no other problem with other devices using the same Wi-Fi connection. sometimes the Wi-Fi won't work at all even if my phone says it's connected apps will not load. I am on a t-mobile variant flashed to international since the day I bought it a week ago any insight to this would be great because I see that people have this issue a lotk
Click to expand...
Click to collapse
In Houston, I have no wifi issues with my 7pro on ATT!!!!
Router settings are going to play into this. Many variables beyond "my phone doesn't work" I can get over 200mbps on a fast router and connection properly configured for N or AC. Even on 2.4ghz, 60-100mbps works.
I just got this phone coming from a Poco F1 that decided to stop charging unless turned off and I've gotta say that this is very disappointing. First problem was that the phone wouldn't go above 10 Mbps. Changed my AC router config from 80 Mhz to 40 Mhz and that helped increase it to > 100 Mbps but if I go into Wifi settings the max the phone ever sees as receive/transmit speeds is 192 Mbps. It doesn't matter if it's 5 Ghz or 2.4 Ghz. Tried changing settings in the router and even tried a different router, same thing. Reset network settings, same thing. Reset the entire phone, same thing. This is the t-mobile unlocked variant of the phone.
Is there anything that can be done? Would a custom rom or converting it to the international version help?
EDIT: lol this is clearly either a hardware issue or some OS limit. I enabled hotspot and connected my Poco to it and the Poco also sees 192 Mbps max. This sucks...
I have the same problem with my op7P.
after downloading and installed an update, my WiFi could not be detected anymore....
it just could not find any WiFi
Needless to say, hotspot also failed.
I was able to fix my above problem (stuck at 192 Mbps max) by switching to the Pixel Experience ROM. Unfortunately, battery drain was excessive (and fingerprint stopped working out of the blue) so rolled back with MSM tool and upgraded to 10.3.3 using local upgrade. Back to stuck at 192 Mbps so this is definitely a rom problem.
I never had wifi problems with mine OP7 pro. Maybe a router problem!
I'm using 5Ghz and wifi rocks on Op7p.
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