Not sure if this is a carrier thing or the device? I switched from AT&T to Verizon when this device came out. When on a call and a call comes in I place original call on hold and answer incoming call. If I then hang up on that call it hangs up on both people. Is there no call waiting?
Never had to tell someone they need to hang up so I can switch back to the other person on hold. Seems like either a bad carrier issue or bug? Never had CDMA carrier before so hopefully not an issue I'm stuck with?
deeznuts said:
Not sure if this is a carrier thing or the device? I switched from AT&T to Verizon when this device came out. When on a call and a call comes in I place original call on hold and answer incoming call. If I then hang up on that call it hangs up on both people. Is there no call waiting?
Never had to tell someone they need to hang up so I can switch back to the other person on hold. Seems like either a bad carrier issue or bug? Never had CDMA carrier before so hopefully not an issue I'm stuck with?
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This is a CDMA bug since it happens with Sprint as well. I was like you, I switched over from AT&T about 4 years ago. It absolutely drove me crazy for about a year until I just finally gave up and accepted it. I'm hoping that things will chnage when VoLTE becomes the standard:fingers-crossed::fingers-crossed::fingers-crossed:
UPDATE:
http://forums.androidcentral.com/sp...nd-just-one-call-while-another-call-hold.html
There is a solution on wikipedia
mademan420 said:
This is a CDMA bug since it happens with Sprint as well. I was like you, I switched over from AT&T about 4 years ago. It absolutely drove me crazy for about a year until I just finally gave up and accepted it. I'm hoping that things will chnage when VoLTE becomes the standard:fingers-crossed::fingers-crossed::fingers-crossed:
UPDATE:
http://forums.androidcentral.com/sp...nd-just-one-call-while-another-call-hold.html
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This just worked for me
https://en.wikipedia.org/wiki/Call_forwarding#Keypad_codes
easilybigger2 said:
This just worked for me
https://en.wikipedia.org/wiki/Call_forwarding#Keypad_codes
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What worked? Must have not seen the solution reading the link.
Keypad Code
deeznuts said:
What worked? Must have not seen the solution reading the link.
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If you have Sprint dial *38 and/or *720 to restore your call waiting. And for other mobile companies ##21#. But you can read through and find the correct deactivation. The problem happens because somehow call forwarding was active. I think it happened for me when I used my sprint number as my Google Voice number.
Related
I've been having an issue where my incoming calls are sent directly to my voicemail. It happens about 70% of the time, and its incredibly frustrating. I went into a Sprint store and they performed a firmware update, and it seemed to fix the problem for a couple weeks, but its back again. I've tried searching but havent been able to find anything.
A Sprint employee told me that Android phones require a couple seconds to "completely" hang up. Not sure that the issue though. My area is 1x, phone is in Hybrid Mode and the feature to automatically send to voicemail is disabled.
Any ideas? Anyone else having this problem?
I am having the exact same issue; and I've noticed it has gotten worse over the last week. I'm not in a 3g area, and I notice it happens more frequently if I've been surfing the web or using data.
do you guys/gals experience this in one particular area? meaning it o only happens at home? seems like your phones might not be getting service and the calls get sent straight to voicemail.
Since CDMA cannot handle voice and data at the same time you may notice calls going straight to voice mail if you've been browsing or using data. The call may never come through if you happen to be using data at the exact time a voice call is coming through...
check settings/call settings and make sure DDTM mode is not checked
booyakasha said:
I've been having an issue where my incoming calls are sent directly to my voicemail. It happens about 70% of the time, and its incredibly frustrating. I went into a Sprint store and they performed a firmware update, and it seemed to fix the problem for a couple weeks, but its back again. I've tried searching but havent been able to find anything.
A Sprint employee told me that Android phones require a couple seconds to "completely" hang up. Not sure that the issue though. My area is 1x, phone is in Hybrid Mode and the feature to automatically send to voicemail is disabled.
Any ideas? Anyone else having this problem?
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Click to collapse
yea this happens to me too, but, more importantly, I like the ali g reference in your user name
ali g is where it's at
srkmagnus said:
do you guys/gals experience this in one particular area? meaning it o only happens at home? seems like your phones might not be getting service and the calls get sent straight to voicemail.
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Click to collapse
mine seems to be more or less random. I usually have solid signal; and I've had people tell me they called four or five times and the first ones went right to voicemail and then one randomly gets through. In these cases I KNOW I haven't moved my phone...
coldsweat said:
Since CDMA cannot handle voice and data at the same time you may notice calls going straight to voice mail if you've been browsing or using data. The call may never come through if you happen to be using data at the exact time a voice call is coming through...
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Click to collapse
This is true, however, the device is smart enough to know when to cut the data connection if a call is coming in.
I got a replacement device yesterday, seems to be working fine now.
riotkid976 said:
mine seems to be more or less random. I usually have solid signal; and I've had people tell me they called four or five times and the first ones went right to voicemail and then one randomly gets through. In these cases I KNOW I haven't moved my phone...
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This is exactly what I was experiencing, also in solid 1x coverage. I would recommend going to a Sprint store and asking for a replacement. They replaced mine with no questions asked when the Rep tried to place a call to my phone unsuccessfully in the store.
thedudejdog said:
yea this happens to me too, but, more importantly, I like the ali g reference in your user name
ali g is where it's at
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Click to collapse
wiggity check ya self before you wreck ya self
respekt
booyakasha said:
This is exactly what I was experiencing, also in solid 1x coverage. I would recommend going to a Sprint store and asking for a replacement. They replaced mine with no questions asked when the Rep tried to place a call to my phone unsuccessfully in the store.
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Click to collapse
maybe i'll pop down to my sprint store today then...
I just got my Charge in the mail today and went and activated it, but then realized it was a little to early. I had to switch back to my old phone (Fascinate) and do some updates and now I want to switch back.
When I switched back to the Fascinate it said that I had 90 days to re-activate the 4G phone on the existing SIM card, otherwise I would need a new one. Anyway, so far I haven't figure out how to re-activate. Anyone done this before? Verizon Customer Service is closed now otherwise I would call them up.
Thanks!
You have to get a new SIM card. It says you have 90 days, but the SIM is invalidated seconds after you switch from 4G to 3G. I've done this numerous times.
Mean Bro Greene said:
You have to get a new SIM card. It says you have 90 days, but the SIM is invalidated seconds after you switch from 4G to 3G. I've done this numerous times.
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Wow, that really sucks. Do they "give out" the SIM cards in the store or is it something that has to be purchased? I am sure that I can get CS to get me another one for free, but that means I have to wait 2 more days.
Seems weird that they tell you that you have 90 days when you really don't.
xceebeex said:
Wow, that really sucks. Do they "give out" the SIM cards in the store or is it something that has to be purchased? I am sure that I can get CS to get me another one for free, but that means I have to wait 2 more days.
Seems weird that they tell you that you have 90 days when you really don't.
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Yeah, for whatever reason, VZW just won't activate the same SIM twice. I've only gotten them to give me a SIM in store once, and that was when they made a mistake and invalidated my SIM(they swapped the wrong phone to the wrong line). You can easily get another one for free on the website. Just go about the process of activating the Charge, and when it asks for a SIM, choose the option that you need a SIM. I buy them 5 at a time from a vendor on ebay =P
Mean Bro Greene is definitely wrong. Technical support -- that's the second tier of people you talk to, not the first, despite what the menu tree says -- reactivated my SIM card and 3G/4G service after I did the exact same thing (had to switch back to the Fascinate to update the firmware).
You just need to get your call escalated to technical support -- the first tier of support operators can't do it. The second tier can.
And you can actually reactivate the SIM for calls only without speaking to anyone, but you won't have data service until you call technical support. The automated number is (877) 807-4646.
Falcyn said:
Mean Bro Greene is definitely wrong. Technical support -- that's the second tier of people you talk to, not the first, despite what the menu tree says -- reactivated my SIM card and 3G/4G service after I did the exact same thing (had to switch back to the Fascinate to update the firmware).
You just need to get your call escalated to technical support -- the first tier of support operators can't do it. The second tier can.
And you can actually reactivate the SIM for calls only without speaking to anyone, but you won't have data service until you call technical support. The automated number is (877) 807-4646.
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Thanks. I called them this morning and all that they had to do was manually activate it and then I had to make a call (and he called me to verify as well). So I am back up and running.
Sent from my SCH-I510 using XDA App
Falcyn said:
Mean Bro Greene is definitely wrong. Technical support -- that's the second tier of people you talk to, not the first, despite what the menu tree says -- reactivated my SIM card and 3G/4G service after I did the exact same thing (had to switch back to the Fascinate to update the firmware).
You just need to get your call escalated to technical support -- the first tier of support operators can't do it. The second tier can.
And you can actually reactivate the SIM for calls only without speaking to anyone, but you won't have data service until you call technical support. The automated number is (877) 807-4646.
Click to expand...
Click to collapse
Apparently, I got the Verizon employee that just didn't care enough to help...twice. Good info on this, thanks for that
Sent from my SCH-I510 using XDA App
One thing I learned about Verizon is if you don't like the answer you get once, keep calling back until you get the right answer for you. Yesterday I called to deactivate a line on our acct which had matured and no longer using. During the conversation she informed me that we could have switched the primary line to any other handset a long time ago. Last guy I talked to months ago told me I needed to wait until I could deactivate the line which was primary at the time. I could go on and on. Pretty much every scenario I have had to call about, I have gotten different answers each time. Its kinda sad.
jamesnmandy said:
One thing I learned about Verizon is if you don't like the answer you get once, keep calling back until you get the right answer for you. Yesterday I called to deactivate a line on our acct which had matured and no longer using. During the conversation she informed me that we could have switched the primary line to any other handset a long time ago. Last guy I talked to months ago told me I needed to wait until I could deactivate the line which was primary at the time. I could go on and on. Pretty much every scenario I have had to call about, I have gotten different answers each time. Its kinda sad.
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Click to collapse
I get the same thing, which is why I called twice about the SIM reactivation, two different people told me it was impossible. Then again, this was in March and LTE was relatively new.
Sent from my SCH-I510 using XDA App
When ED01 Froyo first released for the Fascinate it took days of calling to get someone to listen to me and do a DMU/ESN reset on their end. When I finally convinced them and it fixed it instantly(for the time being) I asked the guy to please make a memo so others would not go through hell.
Mean Bro Greene said:
Then again, this was in March and LTE was relatively new.
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Click to collapse
That could definitely be part of it too. Verizon seems to be absolutely horrible at training their support employees about new policies and procedures. Heck, it sounds like the OP had an easier time than when I did it, and my call was only a couple of weeks ago...
should I activate my old Fassy? does it real matter?
Falcyn said:
That could definitely be part of it too. Verizon seems to be absolutely horrible at training their support employees about new policies and procedures. Heck, it sounds like the OP had an easier time than when I did it, and my call was only a couple of weeks ago...
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Click to collapse
I totally agree, and in all my years of hacking and swapping devices back and forth multiple times in a day I learned one thing. When you call VZW to get help for activation or data issues NEVER EVER talk to the person who answers the call. Always request to get transferred to a Tier 2 or Tier 3 tech support agent on the line. They at least know what is up as 90% of the others are clueless.
will2live said:
I totally agree, and in all my years of hacking and swapping devices back and forth multiple times in a day I learned one thing. When you call VZW to get help for activation or data issues NEVER EVER talk to the person who answers the call. Always request to get transferred to a Tier 2 or Tier 3 tech support agent on the line. They at least know what is up as 90% of the others are clueless.
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Click to collapse
Yup, that's what I do. The thing I hate about Tier 1 with Verizon is EVERYTHING can be fixed with a "factory reset".
Even network issues apparently lol. I was having issues here in my work area a few months ago, and I refused to do a factory reset since I knew it was a tower issue as I'm familiar with RF Engineering, frequencies, etc. I finally got ahold of a T3, and got a network ticket put in, two days later, I have LTE again.
T1 is more customer support than anything.
Hi all
I lost my galaxy S last week on the train. The phone is unlocked (no network branding) and was on 3 network as pay as you go. I heard i could get the phone locked by its Imei number? . I did not note the IEMI number down before I lost it. As the phone is unbranded, who shall i call?
thanks!
Call 3 and tell them asap
xaccers said:
Call 3 and tell them asap
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Im at work atm but can they still block it without me providing the iemi number?
Hat7 said:
Im at work atm but can they still block it without me providing the iemi number?
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Click to collapse
Yes, they will know your iemi and will block the phone, get calling
timmymarsh said:
Yes, they will know your iemi and will block the phone, get calling
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Click to collapse
I rang them up today and told them what happened. They said they cannot do anything as i needed to report the incident to the police within 2 days. Is what their telling me right?
Sounds like bs to me but I've never dealt with 3 before. Give the fuzz a phone though!
sent from my HD2 powered by WP7 Mango 7720 RTM & Bliss sense 3.5
timmymarsh said:
Sounds like bs to me but I've never dealt with 3 before. Give the fuzz a phone though!
sent from my HD2 powered by WP7 Mango 7720 RTM & Bliss sense 3.5
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Click to collapse
I tried to ring my phone but its not ringing. Im sure they have took out my sim and are using theirs. Can the network barr their sim. Im not really sure what do do atm. Im also worried that if 3 do decide to barr the phone and someone gives it back to me, can it be unbarred?
Hat7 said:
I tried to ring my phone but its not ringing. Im sure they have took out my sim and are using theirs. Can the network barr their sim. Im not really sure what do do atm. Im also worried that if 3 do decide to barr the phone and someone gives it back to me, can it be unbarred?
Click to expand...
Click to collapse
Hey,
the only advice i can give you is to call the Police a phone and report it stolen if you havent already, then give your carrier a call and ask them the above.
Good luck.
Isn't the IEMI on the packaging that the device came in? Anyway, it may be too late but try this:
https://market.android.com/details?id=com.lookout.labs.planb&hl=en
Hey everyone.
My LG G2X is running Cyogenmod 7.2.
Just last week my phone apparently started to not be able to receive phone calls. I called T-mobile and told them about the issue, however they tried calling me and it went through without an issue.
I am lost for words, i've had people from AT&T and Verizon try to call me and no calls go through.
Any ideas?
Kind Regards,
Jordan
What baseband are you on? If you're on a baseband that is not supported by the ROM then you may need to flash one of these zip files to make your phone capable of making calls. See this thread: http://forum.xda-developers.com/showthread.php?t=1776843
chowdan said:
Hey everyone.
My LG G2X is running Cyogenmod 7.2.
Just last week my phone apparently started to not be able to receive phone calls. I called T-mobile and told them about the issue, however they tried calling me and it went through without an issue.
I am lost for words, i've had people from AT&T and Verizon try to call me and no calls go through.
Any ideas?
Kind Regards,
Jordan
Click to expand...
Click to collapse
If test calls come through, and calls from other t-mobile phones come through, then it is clearly a t-mobile problem, NOT a phone problem. There is nothing ON your phone that rejects only calls from specific carriers.
You will need to call them back with specific examples of people (phone # and carrier) who cannot call you. Perferably you will also have some examples (landlines, other carriers) who CAN call you.
You also need to make sure to have more than one example, otherwise it could be on the other person's side.
Armed with that information you can prove a pattern and that it is not your phone.
On the other hand, if it is random as far as whether a call comes through or not, then it could be either your phone or t-mobile. A pattern is what you're looking for.
Source of information: I was once a T-Mobile Tier 2 PDA Tech.
Hi all,
I just got my pixel today and activated it on straight talk. I made a test call and worked fine, now though when I call it just says welcome to verizon wireless we could not authenticate your device. Everything else works though. Any Ideas?
Billyjoesulli said:
Hi all,
I just got my pixel today and activated it on straight talk. I made a test call and worked fine, now though when I call it just says welcome to verizon wireless we could not authenticate your device. Everything else works though. Any Ideas?
Click to expand...
Click to collapse
Did you buy it second hand?
bobby janow said:
Did you buy it second hand?
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No I bought it straight from the google store, just got it today.
Billyjoesulli said:
No I bought it straight from the google store, just got it today.
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What does Verizon wireless have to do with anything? Is your ST phone number a vzw ported one?
bobby janow said:
What does Verizon wireless have to do with anything? Is your ST phone number a vzw ported one?
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Click to collapse
Probably since i am running off their towers on cdma. It is a ported number from them, but it was ported 2 years ago.
Billyjoesulli said:
Probably since i am running off their towers on cdma. It is a ported number from them, but it was ported 2 years ago.
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Click to collapse
Looks like it was just unported. You will need to call Verizon and Straight Talk to get it sorted out. I don't believe anyone here can help you with this. Good luck.
I don't think you understood my answer. The number was ported 2 years ago and I have used 3 other phones. This only happened after getting straight talk to activate my nano sim and my phone
Billyjoesulli said:
I don't think you understood my answer. The number was ported 2 years ago and I have used 3 other phones. This only happened after getting straight talk to activate my nano sim and my phone
Click to expand...
Click to collapse
I did understand, but it seems like Verizon has your phone number for some reason. I'm actually hoping you didn't lose it in the activation window and now Verizon has given it to someone else. You really need to find another phone and call them, both ST and VZW as soon as you can.
All we did was swap my old phone that was on st to another, why would Verizon get it back? I really don't care if I have to change phone numbers but my thought is that they have 5 seconds to take it. But my text work with that never so that's a no too