[Q] Problems with touchscreen ? - ONE Q&A, Help & Troubleshooting

Hi there,
someone has problems that the touchscreen is not responding?
Have CM11 - current nightly, Fournace kernel 1.0.2 and OPO lockscreen flashed ....,Only the lower right corner is responsive to inputs.
I had the problems also 2 times with the CM11S-ROM.
Has anyone else this problem?

Sun_Dancer said:
Hi there,
someone has problems that the touchscreen is not responding?
Have CM11 - current nightly, Fournace kernel 1.0.2 and OPO lockscreen flashed ....,Only the lower right corner is responsive to inputs.
I had the problems also 2 times with the CM11S-ROM.
Has anyone else this problem?
Click to expand...
Click to collapse
I have the same problem. It's intermittent and goes away after a while but it comes back often enough to make my device unusable when needed. I literally can't answer calls or log into my device because of this. Is no one else having this problem? The issue persists into recovery so it might be hardware.

Franco r13 has new touch drivers implemented. Try it.
OP you say it as if your screen is never responsive, only in the bottom of the screen. That sounds like a RMA.

I will look into Franco r13 tonight. In the meantime, here is how my problem happens:
- Most of the time touch screen is working as expected
- Sometimes the touch screen becomes unresponsive to many areas on the screen, but some small areas still work
- When the above issue occurs, it is only temporary. If I let the phone sit for a few minutes it usually comes back.
- Restarting does not fix the problem, and the problem persists into recovery mode (I forget which recovery I have, but it has touch screen input)
- The problem started with phone being 100% stock, although only after the OTA update a few days ago

notten said:
I will look into Franco r13 tonight. In the meantime, here is how my problem happens:
- Most of the time touch screen is working as expected
- Sometimes the touch screen becomes unresponsive to many areas on the screen, but some small areas still work
- When the above issue occurs, it is only temporary. If I let the phone sit for a few minutes it usually comes back.
- Restarting does not fix the problem, and the problem persists into recovery mode (I forget which recovery I have, but it has touch screen input)
- The problem started with phone being 100% stock, although only after the OTA update a few days ago
Click to expand...
Click to collapse
Yeah, try Franco then. Mine feels better now. It wasn't too responsive before either.

Related

[Q] touch screen malfunction

hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?
exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?
Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards
Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.
^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.

[Q] Pixelated flashing lines on display screen

I've been having screen/display issues (not the yellow hue and separate of the touch screen sensitivity problems). Every now and again, I get flashing, pixilated horizontal lines. I don't see any dead pixels and when it's not blipping the screen seems to display flawlessly, so I'm not sure if it's a software issue or if the hardware is failing. Also it's not isolated to one particular area, it jumps around. Anyone have this problem? Any fixes? I haven't been able to find anything on it. PLEASE HELP. Below is a video of the problem.
akaja24 said:
I've been having screen/display issues (not the yellow hue and separate of the touch screen sensitivity problems). Every now and again, I get flashing, pixilated horizontal lines. I don't see any dead pixels and when it's not blipping the screen seems to display flawlessly, so I'm not sure if it's a software issue or if the hardware is failing. Also it's not isolated to one particular area, it jumps around. Anyone have this problem? Any fixes? I haven't been able to find anything on it. PLEASE HELP. Below is a video of the problem.
Click to expand...
Click to collapse
Are you completely stock? Any custom kernel? Any rom?
Usually it's a kernel issue - tearing, but it's only present on custom kernels (never came across on the stock cm11 kernel). You might wanna try a different kernel though, if you're comfortable with that.
I have the same issue on my stock rom with stock kernel. the only thing i have changed was the developer options. i changed the screen animation time.
mupper said:
I have the same issue on my stock rom with stock kernel. the only thing i have changed was the developer options. i changed the screen animation time.
Click to expand...
Click to collapse
Was it working before those changes?
edit:
Perhaps this might help?
http://forum.xda-developers.com/oneplus-one/general/ghost-touches-flickering-graphics-t2900756
akaja24 said:
I've been having screen/display issues (not the yellow hue and separate of the touch screen sensitivity problems). Every now and again, I get flashing, pixilated horizontal lines. I don't see any dead pixels and when it's not blipping the screen seems to display flawlessly, so I'm not sure if it's a software issue or if the hardware is failing. Also it's not isolated to one particular area, it jumps around. Anyone have this problem? Any fixes? I haven't been able to find anything on it. PLEASE HELP. Below is a video of the problem.
Click to expand...
Click to collapse
I had exact same issue during recording a video yesterday night !! I am latest mahdi and latest franco...
Funny thing is it went away once i exited the camera... what rom and kernel are u using ?
I've been having the same issue too. I don't have a solution for you, though. I haven't been able to find much about it.
Same issue here, stock all the way, only been since latest update. The update didn't flash properly, it gave an error stating it couldn't be located but i went through the files and it was there and then upgraded OK
I had the same problem. Selecting "Force GPU Rendering" in developer options cured it.
i have stock everything. i'm not rooted.
a reboot fixes the problem temporarily. shoot, all the issues i've ran into with this phone thus far (like the GPS not locking on) is fixed by a reboot. i know a reboot is good to do every now-and-again regardless, but having to do it constantly to fix issues is the sign of a failing device and is very annoying; it shouldn't be something you have to do with a brand new device.
i am facing this too randomly. Am on rooted 38R with Franco kernel. Rebooting is a temp cure but it will frustrating to keep doing it.
This happened to me after getting 38R. Fortunately it hasn't been back since a hard reboot. It would show up on Youtube & when dragging down the notifications area.
I had this today on PAC ROM. When I unlock phone and lock ring animation dots flash up made lines come across screen not sure what it was or why. Just rebooted phone. Back to normal. But trying out vanir later tonight try something abit different.
Also experiencing this here.
Stock ROM, clean 38R install.
Stock kernel.
Rooted, with a few xposed modules.
Started a day or two ago. Haven't found a way to recreate it. When it does happen, a reboot remedies it, but only temporarily.
I will attempt to screenrec it the next time.
I find it interesting that I only see mentions of this starting recently.
Same problem for me since the last update. Restarting the Phone solves the problem for some times. Maybe a driver issue?
Glad to see that it is not a hardware issue.
Same here
Same here, mahdi-2.8-bacon-20141001 ROM, enabled "Force GPU rendering" in Developer options, let's see if this comes back!
I have the same problem on latest cm nightly with stock kernel. And dev options works sometimes but it resets on reboot and my phone reboots randomly all the time. I'm starting to hate this device
Sent from my A0001 using Tapatalk
I also have the same issue on Stock 38R update + franco kernel r27
It happens after the latest kernel update, before I never had this lines.
Lucky for me I don't have any reboots now but I fear that will come to pass as well.
Got the same problem with Mahdi Rom 2.8 - 20141016
Will be solved in Franco Kernel r28,he just confirmed this on his kernel thread.
Sent from my OnePlus One using XDA Free mobile app
same issue here. i have to reboot. its happened on stock and AK kernel. will try enabling force gpu rendering and see if it comes back

[Q] Touch not responding every few hours

Every few hours the touch barely responding, it takes me like 4 minutes just to reboot the phone, and rebooting is the only way to make the touch work again.
I tried to replace the the rom to cm12 nightly, change the kernel and modem. I even flash to stock cm11s and wipe every thing! And it still not fixed. Please help me!
edit:
https://www.youtube.com/watch?v=S6drgJb6OFg
this is no me but it is exactly what happened to me
Same problem here! Don't know if its related, but I just went on a ski vacation, so maybe the cold has something to do with it? Cause that's when the problem started.
The touch problem is very irritating when I try to unlock my phone, cause I can't draw the unlock pattern. Also scrolling trough photos or apps doesn't work cause it doesn't recognise scrolling, but does pressing instead.
I hope this is a software problem!
I use stock ROM cm 11. Did nothing else with it, I have my oneplus only 3 weeks now.

Issues everywhere, hardware problem?

Hi there,
I'm experiencing massive issues with the Nexus 5 of my wife. Everything is basically broken
It started 2 days ago, the phone start rebooting without reason and heating a lot. Applications sometimes hang for a long time, or the screen stays black with only the notification bar displayed.
Wifi is never able to connect, even though the welcome screen is able to display available wifi. On the welcome screen after a fresh flash, nothing happen when I enter the WIFI password and try to connect. Only the "ignore" button is available, as if I have done nothing.
LTE connectivity seems to work, but I have removed the SIM card for further testing, so it's hard to say.
Parameters screen sometimes works, sometimes won't. Battery consumption screen never works.
The phone is never able to shutdown properly, it hangs forever on the shutdown loading circle; I always have to hard-reboot.
I changed the battery (I had a spare one ordered few days before the problem occurs just to see if it improves the battery life), with no luck.
When I opened the phone to change the battery, it is clear the heat come from the CPU.
I tried (I wiped everything each time in between):
- factory reset
- flash a stock rom from Google website (MMB29K)
- flash latest Cyanogenmod rom (ZNH0EAO2NM)
I have the same issues with any of those 3 roms. I captured some logs while running MMB29K and ZNH0EAO2NM:
Stock (MMB29K) logs: https://drive.google.com/open?id=0B-CDc3nzF3e3M28tM2xjTmJKa28
Cyanogenmod (ZNH0EAO2NM) logs: https://drive.google.com/open?id=0B-CDc3nzF3e3TVUtTmExZDBLUms
The only state where the phone is stable is when TWRP is booted, which is not so useful...
I'm thinking of a hardware issue, but is there anything else I can try? What do you think?
Thanks a lot!
Nobody?
I said the same thing in another post. The fact that flashing different ROMs with the same issues kinda point to hardware problem. I'd guess something fried on the motherboard and it's causing weird behavior. Funny thing, the other post also reported wifi not connecting issues, so I'm thinking there is something that breaks in older Nexus 5 phones that cause wifi issues along with other random reboot problems.

[HELP] Partially Blank Screen but otherwise active device OR Sleep of Death

Hello everybody,
I've got a problem with a Oneplus One.
First a brief history of the device. I got it on ebay with a shattered display about 1 1/2 years ago and replaced the display. Since then my girlfriend managed to shatter the display 3 times more. So I'm quite used to replace the display on this device.
Since the last display replacement (the 4th) the device developed a partial Screen-of-Death problematic.
Sometimes the display just stays blank, while the backlight is clearly working (you can see the blueish light in dark environments). Also the device reacts to touch and button inputs, like e.g. double-tap-power to start camera. Or double-tap-screen to wake up (you can feel the vibration or display input sounds).
I "just" have to wait about 10-20 seconds, try again and the display turns on without any problems. In other cases I have to try this a couple of times to wake the screen.
A hard reset is not necessary, the device will wake up sooner or later. In this aspect it differs from all SoD descriptions I found online!
An other strange thing is, after the screen replacement the device forgot all wifi networks. The wpa_supplicant.conf was empty. Strangely enough all other apps were OK, I didn't noticed any irregular acting applications.
As the device was sill running on CM13 I decided to give it a fresh nougat installation and assumed the SoD symptomatic would vanish.
Now after flashing back and forth different factory images and custom-rom's the SoD is still there and renders the device almost unusable.
I tried the latest CM13 snapshot and sultans CM13, which I have been using on another OPO without problems for a long time.
I also tried to install different original factory images.
cm-13.1.2-ZNH2KAS3P0-bacon-signed-fastboot_64GB.zip
and also another one I got long time ago from Oneplus to fix an annoying Wifi-Reboot-Problem. It contained additional image files like persist.img and reserve4.img.
I tried to turn on and off the setting for the proximity sensor that could interfere with the activation of the screen.
I tried different radio firmware's, as I could remember that there had been some problems in the past with incompatible firmwares, android versions and the proximity sensor.
I enabled and disabled all off-screen-gestures, although they are always working regardless if the display stays blank or not.
Unfortunately I've got no luck.
Literally every single android version I tried suffered from SoD. The only problem free thing is TWRP. Running the latest 3.1.1-0 I never got a blank/black screen on powering up the display.
So now I'm out of ideas and would be happy to hear any additional guesses to fix this problem.
I was also wondering if anybody knows more about the SoD. I couldn't find any information's regarding the causes of this problem. Is it hardware related or software?
thanks!
p.s. another strange thing I noticed now on the latest Slim7 rom (20170526). If I try to take a screenshot with power+vol-down, the screenshot animation happens. But a status bar notification from Android-System tells me, there is not enough free space to save the screenshot. But there is at least 40GB of free space.
I'm not sure if this is related to my problem or just to Slim7. And I'm also a little tired to reflash the device just to test this issue...
Maybe there is a problem with permissions or the flash memory?
p.p.s here a logcat. I couldn't find anything helpful.. https://pastebin.com/UWfwc1VX
Hello,
can anybody recommend an alternative kernel (for SLIM 7 rom), that allows me to increase the minimum CPU frequency.
I remember by doing that on a HP touchpad, I could avoid SoD.
Thanks!
pesche80 said:
Hello,
can anybody recommend an alternative kernel (for SLIM 7 rom), that allows me to increase the minimum CPU frequency.
I remember by doing that on a HP touchpad, I could avoid SoD.
Thanks!
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-one/orig-development/cm-lightning-kernel-v1-t3273308
Only this kernel is fully compatible with AOSP-based roms like Slim7.
---------- Post added at 08:37 AM ---------- Previous post was at 08:34 AM ----------
pesche80 said:
Hello everybody,
I've got a problem with a Oneplus One.
First a brief history of the device. I got it on ebay with a shattered display about 1 1/2 years ago and replaced the display. Since then my girlfriend managed to shatter the display 3 times more. So I'm quite used to replace the display on this device.
Since the last display replacement (the 4th) the device developed a partial Screen-of-Death problematic.
Sometimes the display just stays blank, while the backlight is clearly working (you can see the blueish light in dark environments). Also the device reacts to touch and button inputs, like e.g. double-tap-power to start camera. Or double-tap-screen to wake up (you can feel the vibration or display input sounds).
I "just" have to wait about 10-20 seconds, try again and the display turns on without any problems. In other cases I have to try this a couple of times to wake the screen.
A hard reset is not necessary, the device will wake up sooner or later. In this aspect it differs from all SoD descriptions I found online!
An other strange thing is, after the screen replacement the device forgot all wifi networks. The wpa_supplicant.conf was empty. Strangely enough all other apps were OK, I didn't noticed any irregular acting applications.
As the device was sill running on CM13 I decided to give it a fresh nougat installation and assumed the SoD symptomatic would vanish.
Now after flashing back and forth different factory images and custom-rom's the SoD is still there and renders the device almost unusable.
I tried the latest CM13 snapshot and sultans CM13, which I have been using on another OPO without problems for a long time.
I also tried to install different original factory images.
cm-13.1.2-ZNH2KAS3P0-bacon-signed-fastboot_64GB.zip
and also another one I got long time ago from Oneplus to fix an annoying Wifi-Reboot-Problem. It contained additional image files like persist.img and reserve4.img.
I tried to turn on and off the setting for the proximity sensor that could interfere with the activation of the screen.
I tried different radio firmware's, as I could remember that there had been some problems in the past with incompatible firmwares, android versions and the proximity sensor.
I enabled and disabled all off-screen-gestures, although they are always working regardless if the display stays blank or not.
Unfortunately I've got no luck.
Literally every single android version I tried suffered from SoD. The only problem free thing is TWRP. Running the latest 3.1.1-0 I never got a blank/black screen on powering up the display.
So now I'm out of ideas and would be happy to hear any additional guesses to fix this problem.
I was also wondering if anybody knows more about the SoD. I couldn't find any information's regarding the causes of this problem. Is it hardware related or software?
thanks!
p.s. another strange thing I noticed now on the latest Slim7 rom (20170526). If I try to take a screenshot with power+vol-down, the screenshot animation happens. But a status bar notification from Android-System tells me, there is not enough free space to save the screenshot. But there is at least 40GB of free space.
I'm not sure if this is related to my problem or just to Slim7. And I'm also a little tired to reflash the device just to test this issue...
Maybe there is a problem with permissions or the flash memory?
p.p.s here a logcat. I couldn't find anything helpful.. https://pastebin.com/UWfwc1VX
Click to expand...
Click to collapse
I've had this issue before,it is due to faulty display only.I changed the display and it started working normal.
Ps-Better change your gf.
Mr.Ak said:
https://forum.xda-developers.com/oneplus-one/orig-development/cm-lightning-kernel-v1-t3273308
Only this kernel is fully compatible with AOSP-based roms like Slim7.
---------- Post added at 08:37 AM ---------- Previous post was at 08:34 AM ----------
I've had this issue before,it is due to faulty display only.I changed the display and it started working normal.
Ps-Better change your gf.
Click to expand...
Click to collapse
Thanks!
I'm going to consider a new display... but not a new gf
pesche80 said:
Thanks!
I'm going to consider a new display... but not a new gf
Click to expand...
Click to collapse
Don't forget to invite me to your wedding.

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