major WiFi problem - Nexus 5 Q&A, Help & Troubleshooting

Hi all
I have nexus 5 that has a huge WiFi defect
The WiFi functions in a very funny way
It connects to some routers perfectly fine but to the router I have home it doesn't
Whenever am more than 3m away from the router I loose the internet access if I move even further away I loose the wireless connection
I tried other phones with my router all of them worked perfectly fine
I have tried all the classic ways to resolve this
Airplane mode , forgetting my network,disabling the avoid weak signal and switchinng the WiFi frequency bands
Nothing worked plz help

Check to see if there is an update for your router's firmware. Though it works with other devices, N5 is a wireless AC device and can have compatibility issues with certain routers.
Also as a last ditch effort you can try disabling the mobile data option to see if it helps at all, shouldn't be necessary as this happens automatically but this has been known to help some WiFi issues.

I've given up trying to find a way to improve wireless connection, no ones got a solution.
Not even Google (not that I know of atleast..)

Have you tried rebooting your router? Even though it's working with other devices that can often help.

I have tried rebooting the router I have tried disabling data on my phone
I haven't though tried upgrading the router firmware just simply because I don't know how
I will try to do that and report back if I get lucky
Thnx for the replies

Related

[Q] Wifi issues

My wifi is very spotty at best. It always seems to say it connects just fine but it won't let me actually use it. I just went and stood right above my router and had full wifi strength and couldn't browse the internet. Are there any solutions to wifi issues or do I probably just have a bad wifi chip?
There could be a ton of different reasons why you can't connect. There might be a compatibility issue (some devices just don't get along), there might be an issue with security (you aren't using WPA2/AES on your router), there might be a channel issue that can be fixed by trying another channel on the router, the list goes on and on.
What kind of troubleshooting have you done so far? What router do you have?
Running a netgear WNR3500L with WPA2 encryption. All I've done so far is a simple restart of the router.
EDIT: downloaded and used wifi analyzer to see which channels were open and they looked to all be about the same. I switched it to 6 for tests without any improvement. My router auto detects the best channel to be on. Any other advice?

[Q] Nexus S doesn't like WPA personal protected wifi?

I have searched this forum and can't seem to find any good responses relating to my question. I am mostly wondering if anyone else is having problems with the data transfer speeds using a router with WPA personal key?
Here is my issue: I have WPA personal set up and I can connect fine to the router. But the wifi bars always stay white and data transfer is so incredibly slow that it pretty much isn't connected. It's really strange. Because I can use websharing app to download and upload files to my device on the computer, but the phone can't use anything else besides that. It never connects to google servers and the browsers don't work, or any app that requires data. So my problem is that data slows to a crawl for whatever reason. My phone has been like this since I have bought it. I have tried many many multiples factory wipes and different roms, nothing helps. The strange thing is that every great once in a while it actually works, just out of the blue.
I read a thread on here related to nexus s wifi issues and one guy found that the nexus doesnt seem to like wireless n with WPA personal. So I experimented and made my wifi open and the phone works fine! As soon as I add a passkey, it doesn't work. I have tried WPA personal 2, and that doesn't work either.
Does anyone else have this problem or know how to fix it?
The network at my house has a WPA encryption, my NS has always worked fine with it. Some networks seem to just be more troublesome than others. I'm sure there's a technical reason, I just don't know enough about the technology to speculate.
It's a very annoying problem. My brother's nexus one works fine, so this has me confused. I can't figure it out.
Sent from my Nexus S using XDA App
no N
I had the same issue... changing the routers 802.11 mode from B,G,N to just B,G worked for me...
I don't have issue with WPA, but I don't use N ...
Probably this is related to N only?
I use WPA2 and N. No issues. I'm on Apple branded access points (Airport Extremes).
In order to get N speeds you need to use WPA2 security. I was having the same problems with WPA and my NS losing connection most of the time even being next to the router. Once I changed the security to WPA-2 I now get N speeds and it always stayed connected.
i'm on WPA2 and it has no problem connecting to my WiFi N
Cisco Linksys 610 running DD-RWT
check your password, check your bandwidth, check your settings, check your authentication method, check your DHCP, check your filter, check if blocking is enabled, check the signal strength, check for wave pollution, check for... everything
NicholasQ said:
I have searched this forum and can't seem to find any good responses relating to my question. I am mostly wondering if anyone else is having problems with the data transfer speeds using a router with WPA personal key?
Here is my issue: I have WPA personal set up and I can connect fine to the router. But the wifi bars always stay white and data transfer is so incredibly slow that it pretty much isn't connected. It's really strange. Because I can use websharing app to download and upload files to my device on the computer, but the phone can't use anything else besides that. It never connects to google servers and the browsers don't work, or any app that requires data. So my problem is that data slows to a crawl for whatever reason. My phone has been like this since I have bought it. I have tried many many multiples factory wipes and different roms, nothing helps. The strange thing is that every great once in a while it actually works, just out of the blue.
I read a thread on here related to nexus s wifi issues and one guy found that the nexus doesnt seem to like wireless n with WPA personal. So I experimented and made my wifi open and the phone works fine! As soon as I add a passkey, it doesn't work. I have tried WPA personal 2, and that doesn't work either.
Does anyone else have this problem or know how to fix it?
Click to expand...
Click to collapse
WPA2 + Wireless N = Good
WPA + Wireless b/g = Good
WPA + Wireless b/g/n = Bad
Make sure you do not have wireless N in any form (N alone, b/g/n or g/n) enabled with WPA security. Wireless N must use WPA2.
Thanks for the replies guys. I will try what you're saying.
Well I had WPA2 working last night. I had the phone turned off and charging when I went to sleep. Woke up this morning and same problem. What the hell is wrong with my phone?! Turning off wireless security on the router instantly solves the connection issue. Dammit.
NicholasQ said:
Well I had WPA2 working last night. I had the phone turned off and charging when I went to sleep. Woke up this morning and same problem. What the hell is wrong with my phone?! Turning off wireless security on the router instantly solves the connection issue. Dammit.
Click to expand...
Click to collapse
does it work properly on WPA1 ?
No it does not. It seems it doesn't like password protected wifi at my house. I need to try a friends house or something. But my wireless settings are very basic and the phone works on it sometimes which makes no sense.
Sent from my Nexus S using XDA App

[Q] Wifi signal high but no internet connection (Samsung Galaxy i5500)

I just upgraded my router to a wireless one. Firstly, it's connected via ethernet to a PC and it is happily getting internet access.
On my i5500 I get a strong wifi signal. Wifi Analyser shows the signal at max constantly. I can also connect with Gmote and it works just fine.
The problem is that I can't actually access the net at all from the phone.
So basically I know that my phone is talking to the router with no problem. It's just getting out onto the internet.
Does anyone know of a solution?
try logging into your router and change the broadcast channel to something else and test it again. it should be something like a/b/g mode... define a single channel and see if it works.
I had originally thought that was working. It did for the first few minute where I had connection but then it just dropped.
I have noticed that I have some very small bursts where I can connect.
Do you think that trying the different channels may be the solution?
I have the same problem. Have you found a solution?
Still no solution. I went through every channel and every encryption method.
So far I've found that having the channel set on 'Auto' and then disabling encryption seems to give me internet connection through WIFI for at least the initial period but it eventually drops. But that's also not always.
I've also Googled it to death and found nothing. If you do find the solution please post it here and I'll do the same.
Maybe we can help each other.
make sure you entered the right password of wlan.
use a pc to connect the router and in the wlan you'll find the password.
Ok, just to clarify. My phone connects to the Router via WLAN. In fact I can use Gmote to control my PC. So the WLAN connection is great.
The problem is accessing the internet when using that connection.
I had similar problems with a router last year. I resolved the issues by flashing DD-WRT firmware. The manufacturer's firmware was junk.
Sent from my ADR6300 using XDA App
I had that idea but they don't have firmware for my router yet. I have asked them if they intend to make one.
Any chance the firewall on your phone is blocking your browser from using the Wifi?
Sent from my DInc via XDA App
I have no firewall on my phone.
Ok I've tried some new stuff and they I've had the longest connectivity so far (which is about half an hour).
First I made sure my Wifi wasn't set to turn off when the screen goes to sleep. Second, according to a forum I read, Netgear recommends channel 7. If that channels doesn't work try 1,3,6,9,11,13.
I then disabled encryption.
Fortunately no one near me uses Wifi at all and I've got the kind of walls that stop the signal from getting outside.
Anyway. It's working so far but I'll monitor and report.
[edit] And I forgot. The router was checking for firmware but it wasn't actually finding so I downloaded it myself. Seems that also made a difference.
Ok. I can confirm after 2 and a half hours my internet connection is stable. I even left half way through and when I came back it connected perfectly.
So as a summary here's what I did:
1) Get latest firmware
2) Change channel to 7
3) Disable encryption
I will change encryption and see if it still works

(Solved) please Help WiFi

ok i did a search for WiFi problems everyone else's problem seems slightly different then mine
or not the same in the least
here is my problem
First i have NO data Plan so i turn 3g/4g off
then i Turn on WiFi and it works till i turn it off or reboot the phone
THEN even though it still connects to WiFi and my router says it's connected
i get no data throughput
no amount of resetting, deleting my router profile, rebooting phone, rebooting router, and messing with everything i can find INCLUDING setting my router to OPEN, changing the channel, changing from N to G or B from 40 mhz to 20
NOTHING works
EXCEPT
resetting phone to factory default
then it works again TILL i turn WiFi off or reboot/restart phone
any ideas ?
.
ok you can ignore this it has something to do with turning off the network 2g/3g/4g
I'm not sure what the setting is causing the problem, as I'm still looking into it
I'll post here when i find the setting that is causing the problem
in case it will help someone else
UPDATE:
ok under "Mobile network settings"
you can not turn off "Data enabled" (Enable data access over Mobile network)
why this affects WiFi i do not know as it should ONLY affect 2g/2g/4g
Because it says "Over Mobile network"
but it turns off WiFi data also
If i find anything else that effects WiFi I'll post it here
but for now this is the solution to my problem
PS: it's nice to be able to solve your own problem
PSS: don't call T-Mobile for help they will say you need flex pay or better plan to use WiFi, i hung up on the stupid bass-turd,
not to add to the fact it's super hard to understand their mangled English!
.
i got that problem last night, during my open box and testing the phone, all you have to do is reset the phone, then you are set to go; hope it works for you.
thanks for the reply
i found out what i was doing wrong
and edited my post
so others can not do what i did
thanks for the reply though
Maybe they did this on purpose to keep you from using the device with out a data plan. Who knows.
Has anybody tried to connect to a Time Capsule?? I cannot get my G2X to see my router for nothing. Is the G2X compatible with a N router??
s00paSold3r said:
Has anybody tried to connect to a Time Capsule?? I cannot get my G2X to see my router for nothing. Is the G2X compatible with a N router??
Click to expand...
Click to collapse
maybe you should open your own thread about this ?
i do not use "Time Capsule" and not sure what it is (A router?)
to answer your last question the G2X supports Wi-Fi 802.11 b/g/n, DLNA, Wi-Fi hotspot. so yes it supports the "N" standard
BUT
might not be compatible with ALL b/g/"N" routers
should be compatible with them all BUT might not be ...........
i am not an expert on routers, so cant say for sure
also could be that your router is to far away from your phone
your phones antenna is tiny, so has to be closer to the router then say a laptop or computer.
you might also want to consider going to a friends house and trying their wireless router.
anyway opening your own thread on this is your best bet
.
I have an airport extreme broadcasting mixed n/b/g and mine is really struggling. At first I thought it was the browser, but now it's doing it in both dolphin and the stock browser. It stalls a lot, connection seems to stop and restart. I already disabled wifi sleeping on the device. Pretty frustrating. Oh and mine is setup as hidden with no security on it at this time so that isn't the issue.
a1yet said:
maybe you should open your own thread about this ?
i do not use "Time Capsule" and not sure what it is (A router?)
to answer your last question the G2X supports Wi-Fi 802.11 b/g/n, DLNA, Wi-Fi hotspot. so yes it supports the "N" standard
BUT
might not be compatible with ALL b/g/"N" routers
should be compatible with them all BUT might not be ...........
i am not an expert on routers, so cant say for sure
also could be that your router is to far away from your phone
your phones antenna is tiny, so has to be closer to the router then say a laptop or computer.
you might also want to consider going to a friends house and trying their wireless router.
anyway opening your own thread on this is your best bet
.
Click to expand...
Click to collapse
I did start my own thread.... and the wireless works everywhere else I connect to, The Time Capsule works because my laptops and everything wireless is working ok.

[Q] Constant wireless disconnections after update to jellybean

Hi,
After updating to jellybean my wireless keeps disconnecting when i try to use it (data transfer/internet).
Sometimes it reconnects after about 30 seconds, but other times it wont reconnect until i forgot the network, and connect again.
The router is about 3 feet from me, and is on an otherwise empty channel. Its currently set to use b/g/n.
After some googling, it appears that this should have been fixed in Jellybean, but google did something (When i find the link again, i will ammend this) in ICS that meant b/g/n mode didn't work.
When i get home later today, im going to try changing the mode to see if this solves my problem, however i would like to know, Are other people having this same problem ? or is it just me ?
Resetting the wireless router might help.
There's a couple of threads going about wifi after updating to JB.
Someone had mentioned a router reset fixed poor connectivity.
Sent from the inside out...
Am I seriously the only one who saw an improved WiFi signal after the JB update?
As Thats OK said, try resetting your router. If that doesn't work, set a Static IP on your tablet.

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