New update never ending - Moto G Q&A, Help & Troubleshooting

Hello all !
I was in holidays when the latest rom came out for my Motorola Moto G. When i came back i directly activated the wifi and accepted to download the update... But since, it's still trying to update with no success.
I can't see anything moving but when i try to check for updates, it tell me it's already downloading. I can't receive any new emails or can't use Whatsapp properly... As soon as i'm on wifi.
So i was wondering if there is a way to "force" the update to start again, not to continue... So maybe it won't be bugged anymore. It's not rooted, normal rom and all... And i would like it to stay that way as possible.
Thanks for your replies,
Seilkane

Seilkane said:
Hello all !
I was in holidays when the latest rom came out for my Motorola Moto G. When i came back i directly activated the wifi and accepted to download the update... But since, it's still trying to update with no success.
I can't see anything moving but when i try to check for updates, it tell me it's already downloading. I can't receive any new emails or can't use Whatsapp properly... As soon as i'm on wifi.
So i was wondering if there is a way to "force" the update to start again, not to continue... So maybe it won't be bugged anymore. It's not rooted, normal rom and all... And i would like it to stay that way as possible.
Thanks for your replies,
Seilkane
Click to expand...
Click to collapse
you can offline update it..

Related

how to get the OTA on a new TB

i dont have the OTA on the TB i just got today, when i go to Updates it says looking, then it does nothing. i have only tried it on 3g, do i have ot check it under WIFI instead?
thanks
dvigue said:
i dont have the OTA on the TB i just got today, when i go to Updates it says looking, then it does nothing. i have only tried it on 3g, do i have ot check it under WIFI instead?
thanks
Click to expand...
Click to collapse
If you plan on rooting, then don't bother with the OTA. You'll have to wipe the phone while rooting, then update to the latest. If you don't plan on rooting, then the OTA should show up when tell it to check. What version does it currently say you are running?
Even if you don't plan on rooting, I still wouldn't update. Otherwise you may end up frustrated with reboots.
I got my TB back in May. Didn't have one issue until I did the update. Since I only had the phone for 11 days VZW told me to walk into a store and exchange for a new one. I have had no issues with the new phone and will stay clear of that update. Wait until GB comes out and hopefully that will fix what ever is wrong.

[Q] Stop downloading OTA update

Yesterday I received the KitKat update notification. I just set the update to remind me later and today, when I connected to wifi, my phone started to download the update on its own. I dont want to update to KitKat just yet. Can I stop this update from downloading? Or can I just let it download and then not install it?
Medard22 said:
Yesterday I received the KitKat update notification. I just set the update to remind me later and today, when I connected to wifi, my phone started to download the update on its own. I dont want to update to KitKat just yet. Can I stop this update from downloading? Or can I just let it download and then not install it?
Click to expand...
Click to collapse
Once downloaded it will keep asking you to install it.
Are you rooted with superSU. If so install update and it will fail (no harm done). Then you won't be bothered by it again.
Note - if you then manually check for updates it will download the file again and you will have to let it update/fail again to get rid of the notification/reminder again.
I dont have a root. So I can only let it download and the live with the install reminders. Well that kind of sucks.
Medard22 said:
I dont have a root. So I can only let it download and the live with the install reminders. Well that kind of sucks.
Click to expand...
Click to collapse
I know its rubbish that the update is forced upon people. There should be a choice in my opinion.
Root is only option though AFAIK to stop OTA updates one way or another.

[Q] Anyone know what the new AT&T LG G2 update is?

Got a notification this morning that there was a new update available for KitKat. I do not know what the update is as I postponed it. I am currently running KitKat 4.4.2 Kernel version 3.4.0. The build is D80020c. I am rooted. I have no other information except that it shows that an update is pending but it will not tell me what the update is and I do not know where to find out what it is.
Anyone have any ideas as to what this is? I am concerned because the last time an update rolled out, it soft bricked my rooted phone.
I spoke with tech support at AT&T and they claim that they do not know what it is and suggested that I call LG for an answer.....
NevetsDrassel said:
Got a notification this morning that there was a new update available for KitKat. I do not know what the update is as I postponed it. I am currently running KitKat 4.4.2 Kernel version 3.4.0. The build is D80020c. I am rooted. I have no other information except that it shows that an update is pending but it will not tell me what the update is and I do not know where to find out what it is.
Anyone have any ideas as to what this is? I am concerned because the last time an update rolled out, it soft bricked my rooted phone.
I spoke with tech support at AT&T and they claim that they do not know what it is and suggested that I call LG for an answer.....
Click to expand...
Click to collapse
Don't install it, it jacked up my phone. I was running the rooted mixed partition D80020c and I can't boot or get into download mode now. All I get it a constant reboot back to recovery. Cannot install another ROM, cannot restore a backup. My daughter was playing with my phone and pushed to continue with the install and now I'm trying to unscrew it.
Jank4AU said:
Don't install it, it jacked up my phone. I was running the rooted mixed partition D80020c and I can't boot or get into download mode now. All I get it a constant reboot back to recovery. Cannot install another ROM, cannot restore a backup. My daughter was playing with my phone and pushed to continue with the install and now I'm trying to unscrew it.
Click to expand...
Click to collapse
Is there any way to force a not install or deny it? The only option I have is to postpone the install and after 4 hours, it will run again and continue to run every 4 hours unless I find a way to break the cycle. How do I force a no install option?
That is what happened to me last time with the "q" update. I postponed the install (no option to not take it) and it installed itself after 4 hours when I left my phone on one night. I woke up to a bricked phone.....
NevetsDrassel said:
Is there any way to force a not install or deny it? The only option I have is to postpone the install and after 4 hours, it will run again and continue to run every 4 hours unless I find a way to break the cycle. How do I force a no install option?
That is what happened to me last time with the "q" update. I postponed the install (no option to not take it) and it installed itself after 4 hours when I left my phone on one night. I woke up to a bricked phone.....
Click to expand...
Click to collapse
I don't know how to permanently disable the update, but I'm sure there's a way. As info, I was able to easily fix my phone with the help of this thread posted by @thecubed: http://forum.xda-developers.com/showthread.php?t=2451696. I didn't read it all, but this might be what disables the update.
I'm not rooted. I took the latest update and all is fine. It's google+ fixes and Google wallet support. It actually let me set up tap & pay! I'll have to go somewhere to try it out.
Sent from my LG-D800 using Tapatalk
I got the notification too but figured that it would probably screw things up since I'm rooted and running TWRP so I did a little searching and came across this, http://forum.xda-developers.com/showpost.php?p=50454408&postcount=3 . It's been a few hours since I changed the setting and haven't seen the update notification again although AT&T pushed the update into CACHE/FOTA sometime this morning.
Well scratch that, the notification just came back. I'll try freezing it now.
Well if rooted just use TB to freeze software update. I am also running a mixed partition D80020c. I am on Straight Talk AT&T. Before rooting I tried taking the official OTA of KitKat but for some reason you can't enter an APN type so I couldn't get or send MMS. So I flashed back to the D firmware,rooted,added custom recovery,entered the APN type and then flashed the modified C firmware. You could also use Root Freezer instead of Titanium Backup to freeze

[Q] KitKat Update Issues

The OTA update showed up this morning. I chose to delay it because I was going to need my phone. Went to update it later and it just would not download. Did a factory reset and now when I go to system updates it says "checking for available update." for about a minute then says "check for update is not available at this time. Try again later." What am I missing here?
dwcosby said:
The OTA update showed up this morning. I chose to delay it because I was going to need my phone. Went to update it later and it just would not download. Did a factory reset and now when I go to system updates it says "checking for available update." for about a minute then says "check for update is not available at this time. Try again later." What am I missing here?
Click to expand...
Click to collapse
there have been quite a few people with this same issue. i havent seen any direct fix.
if you are locked, i would suggest you wait it out, or wait for the sbf file to get leaked. there is a way to sideload it, but its risky being locked and no sbf to save you if a problem comes up.
if you are unlocked, there are directions in the General forum to sideload the ota. there is no risk if you are unlocked.
if you are locked, the only thing i would suggest to try is re-flashing the stock 9.30.1 with rsd and see if it will pull the update afterwards. there is no guarantee this will work, but your phone will be 100% clean stock after the flash and give you the best chance to grab the ota if available.
dwcosby said:
The OTA update showed up this morning. I chose to delay it because I was going to need my phone. Went to update it later and it just would not download. Did a factory reset and now when I go to system updates it says "checking for available update." for about a minute then says "check for update is not available at this time. Try again later." What am I missing here?
Click to expand...
Click to collapse
Did you download it and then said to apply it later? If so, are you rooted? If so, hook up your phone to your PC and adb shell into it. Type "su" and hit enter to go into superuser mode.
Navigate to the /cache directory and you should see the OTA .zip file sitting in there. Copy it to your external SD card and then you can load it manually via the recovery.
If you're not rooted, then you won't be able to navigate into the /cache directory. Or, if you didn't have it download when you got the notice (or couldn't download it), then it won't be there.
More update issues
My wife & son both have the HD. My wife checked for the update this morning, said it was ready and proceeded to download. Update did as it was supposed to and when it was done, she had KitKat and that's when things went a bit wonky.
If she has Bluetooth turned on, WiFi connection drops after a few minutes. She googled possible workarounds and none really worked. As long as she is not using BT, WiFi stays up
Has anyone else seen this behavior? She refuses to let me root it and install a custom ROM as I have done on my Samsung GS4 from VZW.
In the mean time, we've told our son not to take the update until
we know more about a possible fix.
zeb carter said:
My wife & son both have the HD. My wife checked for the update this morning, said it was ready and proceeded to download. Update did as it was supposed to and when it was done, she had KitKat and that's when things went a bit wonky.
If she has Bluetooth turned on, WiFi connection drops after a few minutes. She googled possible workarounds and none really worked. As long as she is not using BT, WiFi stays up
Has anyone else seen this behavior? She refuses to let me root it and install a custom ROM as I have done on my Samsung GS4 from VZW.
In the mean time, we've told our son not to take the update until
we know more about a possible fix.
Click to expand...
Click to collapse
Fix was just posted recently. do a factory reset. It sucks, but its the only option.
Factory REst doesn't solve 4.4.2 WIFI issue on Razor MAxx HD
TXKSSnapper said:
Fix was just posted recently. do a factory reset. It sucks, but its the only option.
Click to expand...
Click to collapse
Android V 4.1.2 worked flawlessly since Nov 1023 upgrade. Decided to upgrade to KitKat via OTH. Had WIFI connection issues right away ( inability to obtain IP or lost connection, etc.) This happened with Bluetooth ON or OFF, no difference. The Signal strength was much lower than when on the previous android version and subsequent indicated connection speed was at least 1/2 of what I was getting previously.
Worked with Verizon and Motorola tech support personnel and did multiple factory resets with no improvement.
Since I wanted a factory solution and had insurance on the phone, I ordered a replacement phone. Thankfully, the new phone had 4.1.2 and worked perfectly. WIFI issues are gone.
Conclusion, KitKat is not ready for prime time yet. WIFI bug needs to be worked out before I will upgrade again.
egutwillig said:
Android V 4.1.2 worked flawlessly since Nov 1023 upgrade. Decided to upgrade to KitKat via OTH. Had WIFI connection issues right away ( inability to obtain IP or lost connection, etc.) This happened with Bluetooth ON or OFF, no difference. The Signal strength was much lower than when on the previous android version and subsequent indicated connection speed was at least 1/2 of what I was getting previously.
Worked with Verizon and Motorola tech support personnel and did multiple factory resets with no improvement.
Since I wanted a factory solution and had insurance on the phone, I ordered a replacement phone. Thankfully, the new phone had 4.1.2 and worked perfectly. WIFI issues are gone.
Conclusion, KitKat is not ready for prime time yet. WIFI bug needs to be worked out before I will upgrade again.
Click to expand...
Click to collapse
That's a shame because for me, the FDR fixed the Wifi/Blue-tooth issue as it did for many others. Might have been a hardware issue (faulty radio, etc).

[Q] OTA update downloading in background - rooted

So I'm currently running optipop 5.0.2 and google is trying to push an ota update. I have declined but it still is appearing in my notifications and is downloading in the background. I hadn't noticed it was downloading until my phone alerted my that I had used 3gb in the past 2 days. Is there a way I can stop it from downloading/disable it? I've read similar posts and I haven't really seen a way to stop the wakelock/downloading,just the notification. As I don't have unlimited data, I'd like to stop it if possible. In addition, I have tried to accept the ota to see if it would fix it, but it doesn't install since I am rooted and running twrp.
Any suggestions?
riahim said:
So I'm currently running optipop 5.0.2 and google is trying to push an ota update. I have declined but it still is appearing in my notifications and is downloading in the background. I hadn't noticed it was downloading until my phone alerted my that I had used 3gb in the past 2 days. Is there a way I can stop it from downloading/disable it? I've read similar posts and I haven't really seen a way to stop the wakelock/downloading,just the notification. As I don't have unlimited data, I'd like to stop it if possible. In addition, I have tried to accept the ota to see if it would fix it, but it doesn't install since I am rooted and running twrp.
Any suggestions?
Click to expand...
Click to collapse
? What's Optipop? A custom rom? Then why in the hell is it receiving the official OTA update from Google? Ask the ROM dev.
I know who wouldn't touch that stuff.
beekay201 said:
? What's Optipop? A custom rom? Then why in the hell is it receiving the official OTA update from Google? Ask the ROM dev.
I know who wouldn't touch that stuff.
Click to expand...
Click to collapse
Yes, It's a custom rom. I have no clue why it is receiving an official ota update...
Yeah, I'll ask the rom dev to and see what he says.

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