Hi,
My girlfriend's HTC One Mini suddenly went black screen and wouldn't be turned back on again. I've tried the power button + vol. up/down trick and with or without charger plugged in, but it doesn't help. The phone vibrates a couple of times and the bottom buttons are flashing.. But that's it. Still dead.
Can you please help?
banjotrold said:
Hi,
My girlfriend's HTC One Mini suddenly went black screen and wouldn't be turned back on again. I've tried the power button + vol. up/down trick and with or without charger plugged in, but it doesn't help. The phone vibrates a couple of times and the bottom buttons are flashing.. But that's it. Still dead.
Can you please help?
Click to expand...
Click to collapse
If you connect the phone with the PC using the supplied USB cable, do you get any devices detected ?
htc_one_mini_m4 said:
If you connect the phone with the PC using the supplied USB cable, do you get any devices detected ?
Click to expand...
Click to collapse
I've been messing around a lot.. Sometimes I only get the connecting sound from Windows and nothing more. I think the screen is broken because one time I connected it, it showed up as I could access the drives on the phone.. But the folders are empty because I need to accept on the phone which is obviously impossible with a black screen. And also USB debugging is not turned on on the phone...
banjotrold said:
I've been messing around a lot.. Sometimes I only get the connecting sound from Windows and nothing more. I think the screen is broken because one time I connected it, it showed up as I could access the drives on the phone.. But the folders are empty because I need to accept on the phone which is obviously impossible with a black screen. And also USB debugging is not turned on on the phone...
Click to expand...
Click to collapse
Sounds like a dead screen.
Yeah.. The screen was for some reason broken.. Just got it replaced. No data lost.. Pew.
Sendt fra min One med Tapatalk
banjotrold said:
Yeah.. The screen was for some reason broken.. Just got it replaced. No data lost.. Pew.
Sendt fra min One med Tapatalk
Click to expand...
Click to collapse
Good news, great news if you got your screen replaced for free under warranty
Related
Ok so my mytouch was charging on my computer then i went to check on a text message, the screen was black but i could see the backlight. So I assumed it was a normal glitch or something so i disconnected it and pulled out the battery, but it wont even turn on or charge now.
I did everyting
I took out the battery
I tried a different battery
I took out both the sim and the sd card
I tried to load on bootloader
I tried a wall charger
Nothing has worked!
Anybody got any ideas.
lifebound said:
Ok so my mytouch was charging on my computer then i went to check on a text message, the screen was black but i could see the backlight. So I assumed it was a normal glitch or something so i disconnected it and pulled out the battery, but it wont even turn on or charge now.
I did everyting
I took out the battery
I tried a different battery
I took out both the sim and the sd card
I tried to load on bootloader
I tried a wall charger
Nothing has worked!
Anybody got any ideas.
Click to expand...
Click to collapse
When you say "Wont even turn on or charge"...
Do you get a buzz when trying to turn on?
How long have you left it on charge?
Does your computer recognize it when plugged in?
Have you rebooted your PC since the issue started?
When you pulled the battery, did you also unplug the USB cable?
What happens if you take out the battery and while holding down volume + & - you plug into PC via USB?
Sent from my Nexus 7 using xda premium
GoPadge said:
When you say "Wont even turn on or charge"...
Do you get a buzz when trying to turn on?
How long have you left it on charge?
Does your computer recognize it when plugged in?
Have you rebooted your PC since the issue started?
When you pulled the battery, did you also unplug the USB cable?
Click to expand...
Click to collapse
There is no buzz because it wont even turn on.
It was on charge for about 10 minutes.
Yeah it does make an noise when i plug it in.
Yes.
And Yes
demkantor said:
What happens if you take out the battery and while holding down volume + & - you plug into PC via USB?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I hear the noise of something being recognized on my computer but nothing on the phone. Happens with or without the battery regardless.
Have you tried any adb commands?
adb reboot bootloader
adb reboot recovery
Sent from my SGH-T889 using Tapatalk 2
Sounds suspiciously like hardware, maybe main flex went bad and... well actually probably not as I think it would still vibrate. If you have debugging turned on and the proper drivers in pc the you can try a screen cast and see if you have anything, that or maybe some adb commands.
Also try another pc, one that it has never been connected to, see if drivers try to install
Sent from my MyTouch 4G Slide using xda premium
lifebound said:
There is no buzz because it wont even turn on.
It was on charge for about 10 minutes.
Yeah it does make an noise when i plug it in.
Yes.
And Yes
Click to expand...
Click to collapse
Ok. So it's not totally dead. (It's not necessarily recoverable, but it's not a full brick.)
A failed flex cable isn't out of the realm of possibility. You mentioned you were checking a text.
Did you open the keyboard, or hit the power button or trackpad?
GoPadge said:
Ok. So it's not totally dead. (It's not necessarily recoverable, but it's not a full brick.)
A failed flex cable isn't out of the realm of possibility. You mentioned you were checking a text.
Did you open the keyboard, or hit the power button or trackpad?
Click to expand...
Click to collapse
I Hit the trackpad i think. Once i pressed it i got an empty screen. I already tried using ADB commands but adb wont even recognize my phone once connected. I have tried refreshing the daemon servers multiple times still no detect. Its like out of no where i decided to die or something lol
Hello Guys
yesterday my HTC was empty so i charged it untill today morning but now there´s just a black screen when i turn it on it vibrates but it just has a black screen ! i tried to hold down the power button longer than 20 secs and i can´t even start the bootloader !
Hope you Guys can help i dot´know what i could do
killerjamin said:
Hello Guys
yesterday my HTC was empty so i charged it untill today morning but now there´s just a black screen when i turn it on it vibrates but it just has a black screen ! i tried to hold down the power button longer than 20 secs and i can´t even start the bootloader !
Hope you Guys can help i dot´know what i could do
Click to expand...
Click to collapse
does that charging LED turn on while you were charging it?
try charging with a PC via USB port
khan.orak said:
does that charging LED turn on while you were charging it?
try charging with a PC via USB port
Click to expand...
Click to collapse
Yeah the LED turns orange when my HTC gets charged and on my PC it is normal it shows my internal storange etc.
But even when i connect my HTC to my PC it´s having a black screen... the 3 bottom buttos are white :/
Strange. Have you tries doing a hard reset?
Vol Down + Power will take you to bootloader, then you go to recovery and a hard reset would do the job I think.
Sent from my HTC One S using Tapatalk 4 Beta
That´s one problem i can´t access the bootloader or i don´t know if i´m in the bootloader because the display is black,
Today my phone was working fine and it was working fine all the time. I have 4.4.4 Android unlocked and not rooted (it was rooted, but when i updated to 4.4.4 the root was gone and i didnt put it on). It was in my pocket and when i got home i wanted to start the sceen and it dosent react to anything. I tryed charging it (thinking the battery died, not nothing on the screen), try pushing all the buttons (3 buttons in the same time) nothing again. it is so strange!? what i can do? i have connected to my computer, but the com is not detecting it. and the screen dont react at all. this is so strange!?!?!?
bulgaria_mitko said:
Today my phone was working fine and it was working fine all the time. I have 4.4.4 Android unlocked and not rooted (it was rooted, but when i updated to 4.4.4 the root was gone and i didnt put it on). It was in my pocket and when i got home i wanted to start the sceen and it dosent react to anything. I tryed charging it (thinking the battery died, not nothing on the screen), try pushing all the buttons (3 buttons in the same time) nothing again. it is so strange!? what i can do? i have connected to my computer, but the com is not detecting it. and the screen dont react at all. this is so strange!?!?!?
Click to expand...
Click to collapse
So You've done nothing?
Okay, well first i recommend doing the "obvious".
1) Hold Down the Power Button
else
2)Load device manager on your PC and connect your Phone, anything coming up?
else
3)leave it in the charger overnight.
Also if the battery is dead, it won't show anything on screen, it'll be black only.
then when it has enough power it'll show a red light at the bottom.
Push and good the power button for 20 seconds. See if after it'll boot
Sent from my Nexus 5 using XDA Free mobile app
Maybe try giving it a while on the chargee then toggle with the power button. I had a Lenovo tab once that did the same thing, it just suddenly died and I tried doing everything I could to revive it. So I just gave up and left it on the charger for a long time then gave it one last hold of the power button and presto! It was alive.
Sent from XT912
[AOSP/4.3] [ROM] Eclipse v5.1 build 6 spyder
thanks
thanks for ur answer.
1. i tryed that and nothing happen. i have Practical Meter and when i hold those buttons it gives me signal that it is not charging and when i stop holding the buttons it gives signal that is full charging (like charging at its 5 of 5 leval of charging)
2. i tryed this, but nothing is showing on the device manager
3. i will try this tonight.
thanks anyway! :good: hope my phone is not dead, because i have unlocked and the warrety is void.
i4GS said:
So You've done nothing?
Okay, well first i recommend doing the "obvious".
1) Hold Down the Power Button
else
2)Load device manager on your PC and connect your Phone, anything coming up?
else
3)leave it in the charger overnight.
Also if the battery is dead, it won't show anything on screen, it'll be black only.
then when it has enough power it'll show a red light at the bottom.
Click to expand...
Click to collapse
bulgaria_mitko said:
thanks for ur answer.
1. i tryed that and nothing happen. i have Practical Meter and when i hold those buttons it gives me signal that it is not charging and when i stop holding the buttons it gives signal that is full charging (like charging at its 5 of 5 leval of charging)
2. i tryed this, but nothing is showing on the device manager
3. i will try this tonight.
thanks anyway! :good: hope my phone is not dead, because i have unlocked and the warrety is void.
Click to expand...
Click to collapse
If you can't turn on the phone, even they wouldn't be able to. I guess you still have a shot at warranty. :fingers-crossed:
i am having the same problem, but when i connect my phone to the computer it's trying to instal the qhsusb_bulk driver, from my reasarch it's a hard brik... same i cand use my warranty because the phone glass it's cracked so the only solution is a jtag but i dont't know if it's posibile for the NEXUS 5. I went to a service and the say it's because of dead software. All i want to know is if it's posibile to resurect it with JTAG.
Same thing happened to my n5 32gb last Thursday. I sent it already to Google. It is unlocked but like new condition visually.
I'm really disappointed because my old 4year old HTC working.
Sent from my HTC Desire using xda premium
informatican5 said:
i am having the same problem, but when i connect my phone to the computer it's trying to instal the qhsusb_bulk driver, from my reasarch it's a hard brik... same i cand use my warranty because the phone glass it's cracked so the only solution is a jtag but i dont't know if it's posibile for the NEXUS 5. I went to a service and the say it's because of dead software. All i want to know is if it's posibile to resurect it with JTAG.
Click to expand...
Click to collapse
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Lior84 said:
Same thing happened to my n5 32gb last Thursday. I sent it already to Google. It is unlocked but like new condition visually.
I'm really disappointed because my old 4year old HTC working.
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
Hardware failures can occur on any device. My HTC One X died within 2 months of usage. That's why the manufacturer provides warranty to take care of it under such circumstances.
vin4yak said:
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Click to expand...
Click to collapse
It's any chance to resurect it? Do you know a method?
informatican5 said:
It's any chance to resurect it? Do you know a method?
Click to expand...
Click to collapse
You can try to access the secondary bootloader and see if you can fix it from there. Follow the last thread which I've linked in my signature and from the its OP follow the bsod thread.
If that doesn't help, the device is a goner.
- Sent from an IceCold Hammerhead!
if you can boot into download mode (Hold down volume_up key then connect USB cable). give this a try:
http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-images-lg-t2713833
vin4yak said:
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Hardware failures can occur on any device. My HTC One X died within 2 months of usage. That's why the manufacturer provides warranty to take care of it under such circumstances.
Click to expand...
Click to collapse
vin4yak said:
You can try to access the secondary bootloader and see if you can fix it from there. Follow the last thread which I've linked in my signature and from the its OP follow the bsod thread.
If that doesn't help, the device is a goner.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
i'm stuk at poit 2a, adb doesnt recognize it and i don't know exactly how to navigate to the recovery option and load recovery. except vol -+ and power wich doesn't work.
informatican5 said:
i'm stuk at poit 2a, adb doesnt recognize it and i don't know exactly how to navigate to the recovery option and load recovery. except vol -+ and power wich doesn't work.
Click to expand...
Click to collapse
You need to use the volume buttons to select recovery option in bootloader and then press the power button to get there.. If the buttons are stuck or do not work, I'm not sure what you could do now other than rma.
Sorry but your solution is RMA only.
Sent from my HTC Desire using xda premium
I manage to fix my phone. i was charging it for 1 hour and with the cable on (charging) i start to press all the buttons (for recovery mode) and nothing happen and then disconnect it from this charger and i connect it to other charger and magically when i plug the cable the phone display show that it is charging (and before that it was not showing this) and then i just turn it on. so just try a coupple of times with different situation.
Tried every combination with different chargers and sadly without success. It already on it's way to Google
Sent from my HTC Desire using xda premium
Hi!
I have switched my broken screen with a new one onto my G2, but after that it has started to act strange! I can charge it, but only "slow charge because of low power from power output", and when I connect it to my computer it just shows up as "unrecognized device". I've tried different cables and computers with same result.
And now another problem has occured, when I start the phone it seems to start normal with the LG logo and startup sound. But it is SUPER-LAGGY! Like 2 fps, the screen is responding but with super-delay. If I lock the screen, and then try to unlock it again, it's just black. Like it doesnt have the power to light up again, I still hear the sound of it unlock after swiping over the screen but the lcd stays dark.
But if I make a soft reset (holding powerbutton + volume down) it boots up and the lcd is lit, still superlaggy, and after locking it once it stays black.
As I said I've replaced the LCD and digitizer + bought a new usb-connector flex cable and switched it but the problem is still there.
Can anybody help me with this? I've googled for days and not found a single one with the same problem.
Regards, Björn.
maybe your motherboard is broken?
moro686 said:
maybe your motherboard is broken?
Click to expand...
Click to collapse
That theory has crossed my mind, but it seems a bit weird if it was broken since it boots and everything seems to work exept it cant connect to a PC, and is running at 2 fps.
Skickat från min iPhone med Tapatalk
benbom said:
That theory has crossed my mind, but it seems a bit weird if it was broken since it boots and everything seems to work exept it cant connect to a PC, and is running at 2 fps.
Skickat från min iPhone med Tapatalk
Click to expand...
Click to collapse
if it's broked does not mean that the device can normally boot....
my brother on GS4 were on the same situation, the device can boot normally but the screen is unusable because weird lines and artifacts appear.... he sent the device to samsung and the screen was ok
sorry for bad english typo
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .