[Q] involuntary factory reset - Nexus 5 Q&A, Help & Troubleshooting

Hi Guys
On a stock Nexus 5, not rooted or anything.
Phone started factory reset without my help…
All three events happened while the phone was in my gym shorts front right pocket, upside down, screen facing me.
I was doing dead lifts or squats – the shorts were preset pretty tight around the phone.
I’m lost, since all official factory reset method are too complicated for this scenario.
Any idea what happened? Can it be a long press on buttons or the repeating body/phone movements?
Appreciate the help.
Aviram

you can factory reset while accidentally pressing a single button.
and question go in the q&a threads, not in general.
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Your phone unlocked, went into settings somehow, scrolled down to the backup and reset option, clicked on it and clicked factory reset all from inside your pocket?
That has to be the most random thing a phone can do in a pocket without being touched.

jsgraphicart said:
Your phone unlocked, went into settings somehow, scrolled down to the backup and reset option, clicked on it and clicked factory reset all from inside your pocket?
That has to be the most random thing a phone can do in a pocket without being touched.
Click to expand...
Click to collapse
na, bare skin, or sweaty(moist) skin/cloths can make it get into places you never thought possible. while accidentally unlocked, i had moist cloths/skin get my phone to places that i never thought was possible. especially while moist, it can open weird places so fast..try using really wet hands on your screen. you csn try opening things, but other things will open.

simms22 said:
na, bare skin, or sweaty(moist) skin/cloths can make it get into places you never thought possible. while accidentally unlocked, i had moist cloths/skin get my phone to places that i never thought was possible. especially while moist, it can open weird places so fast..try using really wet hands on your screen. you csn try opening things, but other things will open.
Click to expand...
Click to collapse
That's still pretty random. The only other thing I could think of is that someone has access to his Android Device Manager and hit the wipe device button? From a tablet he may have or something. I don't know if you need a password for that since I have never done it.

while it is random, its not as random as you think. as ive found my phone(s) in open in random places on many occasions. it is rather unlikely that it reset the phone, but it is more than possible for it to happen, just by chance.

simms22 said:
while it is random, its not as random as you think. as ive found my phone(s) in open in random places on many occasions. it is rather unlikely that it reset the phone, but it is more than possible for it to happen, just by chance.
Click to expand...
Click to collapse
I guess this is possible, and today my Nexus 5 (only rooted) did a factory reset by itself for the second time.
The first time it was in my jeans pocket, no moisture. Now the second time, some moisture due to me cycling and keeping it in my cycling jersey, but seriously? Confirming and all that ****? Also, I guess it went into bootloader and the volume/power buttons where pressed to reset it. I can't imagine it would go through my menues for the second time around

Use a Lockscreens with pin

Related

My power button stopped working - Man is this ever a challenge

This is a bit of a rant topic.
My phone case is one of those hard, yet bendy plastic cases.
Simple. $10 bucks. i think i grabbed it from a kiosk in a mall.
The case is a tight seal around my phone - as expected
however, through my 12 months of playing with the phone, taking the case on and off, hard reboots etc, my power button is officially unusable.
The button itself is stuck in the phone. it's as if it pressed it down and it never came back up.
This makes life with my One X very difficult.
turning the screen on and off is difficult. it's now extremely sensitive. just brushing the tip of my finger over the top of the phone turns the screen on and off multiple times.
I can't press and hold the button to bring up the reboot menu - although it does work sometimes (seems like the lower the phone's temp, the more likely it works)
Just makes life difficult. Sometimes a ROM needs a nice reboot, and it's near impossible for me to do so!
I've resorted to opening up a command line and giving it the ol' reboot command, but goddamn!
Im now officially waiting on the Nexus 5
Anyone else with similar experiences?
It's almost definitely caused by the cheap case you put on the phone. For rebooting, you could use an app called Quick Boot, it's a simple app which has options for rebooting (system/bootloader/recovery/power off).
Sent from my Evita
hey bro, fix that button is pretty simple, also dissasembly the phone is like a joke... look...
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timmaaa said:
It's almost definitely caused by the cheap case you put on the phone. For rebooting, you could use an app called Quick Boot, it's a simple app which has options for rebooting (system/bootloader/recovery/power off).
Sent from my Evita
Click to expand...
Click to collapse
Thanks!!
nighthawk1991 said:
hey bro, fix that button is pretty simple, also dissasembly the phone is like a joke... look...
Click to expand...
Click to collapse
Alright. How do I take it apart? Did you follow a specific video or guide?
idk how is in english but I use two "puas" pua is a guitar thing, ill upload a photo... then you have to dissasembly the down side and then left and right side... look...
http://youtu.be/PrArAes5liM
Ahh - We call them a guitar pic
(pick? pic? one of those...)
cool, ill give it a shot.
looks super sketchy!! lol
Alright that wasn't too bad
One thing i never saw mentioned was that hte camera is reeeeally glued on there, so you need to pull pretty hard.
I didnt see that in any video
Anyways, popped the thing off and even took my power button right off from the hosuing. Doesnt seem like thres anything i can do
i think the button on the actual mother board is stuck in
Buy a new button and replace easy fix
Enviado desde mi HTC One XL usando Tapatalk

[Q] Huawei H866C Question

Hello everyone!
I seem to have a big problem with my phone that I cannot figure out. I'm fairly good with phones and very good with PC, but this problem eludes me.
My Huawei H866C was working just fine yesterday until boom, system freeze. This happened numerous times and most of the time, all I was doing was looking around in the settings etc. My first gut reaction was to factory reset it.
So I did.
When it was done, the phone rebooted like it should, and there I found the "tutorial" screen.
I tap the green android and it proceeds to the next screen which has only one button labeled "Begin"
When I press begin, it immediately throws this error; The application SetupWizardEx (process com.huawei.setupwizardex) has stopped unexpectedly. Please try again.
Well, needless to say, I've many dozens of times with no success.
I recall a similar incident with my sisters motorola droid bionic, in which after a reset the phone wanted some carrier info before it would load the home screen and let you use the phone. With that incident, I was able to bypass it by touching all 4 corners of the touchscreen. I can't find anything like that to bypass this tutorial nonsense.
I know that the phone isn't bricked, because I never rooted it. Furthermore, I can still bring up swype keyboard settings by holding the menu softkey. From there, I can click a web link in swype help and open the browser with no wifi connectivity. I can go through browser settings, and swype settings. When I first turn the phone back on, I can even use the slide-down menu briefly before it takes away my access.
I was really starting to like this phone until now.
Is there any way to bypass this annoying tutorial so I can use the phone? Otherwise, I'm afraid my money was wasted.
I have included some fairly low quality pictures to try and illustrate my problem.
ANY help at all would be greatly appreciated.
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Well admins, you may as well delete this thread. It's helped no one, including myself. I'm just going to return the phone and get my money back..
HuaweiTurk said:
Well admins, you may as well delete this thread. It's helped no one, including myself. I'm just going to return the phone and get my money back..
Click to expand...
Click to collapse
And that's exactly what I did. My best advice? STAY AWAY FROM TRACFONE/NET10/Straight Talk at ALL costs! Sure, they give you cheap unlimited everything, but the phones are pure garbage. :good:
BYOP
Sent from my HUAWEI Y536A1 using XDA Free mobile app

Honor Smart Cover issue...

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Any hint about this issue? can't access anything else, the phone is stuck on that screen shape and mode. Tried to reboot and wipe cache already...
Edit: the image is not loading, here's the link: ibb.co/jAmesa
Did you ever figure this out? I have a customer's Honor 8 in my repair shop, and it did this as soon as I put the new screen on, and I haven't gotten it out of this mode since, even with the old screen. I've been looking everywhere, but it seems to be a somewhat uncommon problem.
Mydnytefantasy89 said:
Did you ever figure this out? I have a customer's Honor 8 in my repair shop, and it did this as soon as I put the new screen on, and I haven't gotten it out of this mode since, even with the old screen. I've been looking everywhere, but it seems to be a somewhat uncommon problem.
Click to expand...
Click to collapse
Yeah, I couldn't find anything about this issue on honor 8. I did find people with a similar problem on Galaxy S7 and they said that was because there is a magnet on those smart flip covers and if you're using a fake one or a bad quality one, the magnet might mess up some connection or the sensor under the display... but it sounds very unlikely to me, because any other stronger magnet would be able to cause the same issue then... like even something on your purse/backpack.
Well, but coming back to my device, for some reason the screen is normal again today. I woke up this morning and it was working normally. I called huawei support today because the phone is on the warranty period and had just came back from a screen replacement. So I figured this screen issue was in fact related to some bad connection after the screen replacement. But after I reported them the whole story, I was instructed by the Huawei support to use it and test it during the weekend, because it doesn't sound like a bad connection or malfunctioning since now it's working fine.
What I did yesterday was to turn the phone off (btw, while I had this screen issue, I couldn't actually turn it off... everytime I tried it, the phone rebooted automatically)... so... I turned it off and on again but on the safe mode (press and hold volume down as soon as you see the "H" from honor). I tought the safe mode could help, but it didn't change anything on the screen. Then, still on the safe mode I plugged the phone on my laptop to do a backup on HiSuite and then be able to do a factory reset... I thought this was another option to solve the screen issue, but I never concluded this operation because my laptop was also having some problems (not a lucky day for me hehe).. so in the end I just left the phone on safe mode and connected to the laptop to charge over night... I woke up a few hours later, the battery was on 100%, the safe mode was on, and also the screen was on and on full mode - showing the last notifications from apps... I went to the configurations immediately and turned off the smart cover mode. All my apps icons were disorganized... I organized everything again and decided to turn on the smart cover mode to try it out... it happens it's working fine since this morning even on the smart cover mode.
I really don't know what happened and neither how it got fixed..
The only reasonable thing I can consider to have caused this issue besides the magnet sensor or a software bug, is that I had some lock screen wallpapers saved to my SD card, which is slow speed. That might have caused some conflict when I opened the flip cover. When you open the flip cover, one of the wallpapers should appear, so maybe the phone had a hard time trying to read the file from the sd card and the screen was stuck... I did try to solve the issue by removing the sd card but nothing happened, so I honestly don't know...
Actually i had a different issue about the flip cover. When i was calling someone, even when the call was closed, the status bar remained Green with the call screen still open. Now after a reset the bug is gone. The strange thing on your problem is that's caused by the Honor cover and not by a chinese one..

Weirdest thing I've seen: Samsung SM-T580 power button doesn't work by itself but does work to reboot into recovery

The headline says most of it but I'll spell it out here more clearly...
If I press the power button by itself absolutely nothing will happen. If I press the power button with one of the volume buttons, the tablet will reboot as I might expect, and go into either recovery or bootloader.
I ran a hardware test(TestM) and it doesn't detect the power button being pressed at all so why in the world does it work when pressing the volume buttons.
This thing works fine otherwise but this is the most confusing thing I think I've seen. I'm not sure that I have a repair place local that'll fix the switch even if that's the actual problem but I don't want to buy another because this one has been working perfectly fine otherwise.
Any ideas? I'm all ears.
Is it like that in safe mode?
I haven't had any luck getting it into safe mode. I don't know if me using a custom rom has anything to do with that but so far everything seems to rely on me powering all the way down and then powering up via the power button before pressing the volume down button, and since I can't JUST press the power button, I don't know if that's interfering with the process there.
The most obvious suspect is the firmware if it's been doing this since install.
Could be a switch, connector or mobo failure.
Power port PCBs can do strange things when they fail.
blackhawk said:
The most obvious suspect is the firmware if it's been doing this since install.
Could be a switch, connector or mobo failure.
Power port PCBs can do strange things when they fail.
Click to expand...
Click to collapse
No, it just started probably in the past couple weeks but I only noticed what was going on today. I was figuring it was likely the mobo or something because if the switch itself were failing then it simply wouldn't work. I guess I'll likely have to repurpose this thing and buy another tablet. Damn shame but I can't have it fail on me while I'm out and about.
ehrichweiss said:
No, it just started probably in the past couple weeks but I only noticed what was going on today. I was figuring it was likely the mobo or something because if the switch itself were failing then it simply wouldn't work. I guess I'll likely have to repurpose this thing and buy another tablet. Damn shame but I can't have it fail on me while I'm out and about.
Click to expand...
Click to collapse
It may be a double pole switch. One set of contacts aren't working.
blackhawk said:
It may be a double pole switch. One set of contacts aren't working.
Click to expand...
Click to collapse
Good point. I hadn't thought of that.
ehrichweiss said:
Good point. I hadn't thought of that.
Click to expand...
Click to collapse
Without a circuit schematic you're just guessing unless you examine it directly.
It looks like it's modular mess. Try getting a replacement set on Ebay. This may take some looking.
Was it ever dropped/hit on the buttons?
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Hello, I had the same problem with customer tablet, And I found the solution with jumpers.
See attached photos.
Regards,
JP
fixits said:
View attachment 5765807Hello, I had the same problem with customer tablet, And I found the solution with jumpers.
See attached photos.
Regards,
JP
Click to expand...
Click to collapse
So you hard wired the switch to those points?
A solder failure on the switch or pcb trace or did you bypass the pushbutton switch?

Question Unbrick phone without wiping data

I have a stock Google Pixel 6a, which is not and has never been rooted. USB debugging is not turned on and the bootloader is locked. The phone turned off while taking a photo. The power button had to be held down a long time to power back on, at which point it was in a boot loop. Phone battery was mostly full at the time this happened and there was plenty of storage space left. It should be noted that this was not the first time the phone restarted on its own, I just didn’t think much of it at the time. The phone was not dropped, exposed to water, or abused in any way. It just inexplicably turned off mid use. Which is when I realized my cloud backup never actually saved anything from this new phone. Ouch.
The phone was only 4 months old at the time it entered the boot loop (April 8th) , which is still well under warranty, so I contacted Google, who sent me their designated repair shop. The shop told me the motherboard was bad and would need to be replaced, but the photos would be safe. An internet search and call back to the shop confirmed all data would be wiped and I would have to get it off myself before the repair.
I tried everything I could find online to get the data. All the data recovery programs require USB debugging, which I never even knew was a thing, so was still off. There are a ton of solutions for rooted phones, but mine is not. Bootloader still works, so I tried to sideload the factory firmware from April 2023, which did nothing. There was a beta version at the time, which I also tried to sideload. This resulted in the phone only showing the “Google” load screen and not alternating to the “G” one. I reloaded the non-beta version and was back to alternating between the two. At this point I started trying the less conventional methods of repeatedly pressing the power button in case it was stuck and even putting the phone in the freezer. That didn’t help either.
Having run out of ideas, I decided to pay the fee for stupidly not having my stuff backed up and sent it to one of those data recovery places, figuring since there was no damage to phone, it should be an easy, albeit expensive fix. They were unable to recover any data. The diagnosis was:
“Our engineers observed there is a corrupted system partition. To put it simply, we are unable to access any point of the phone, even directly through the memory chip due to this logical failure.”
I don’t understand why the sideloaded firmware didn't fix this though. Could the hardware that stores the system partition have failed? And is that the same part that stores the photos? Could a chip swap to a new motherboard fix this, or is the chip that stores the system partition part of what is encrypting the photos? I’m just confused and want to make sure I have exhausted all possible ways to recover these photos before I turn my phone over to be wiped. At this point, I have accepted that all the photos and videos of my daughter’s first four months of life are probably gone, but am hoping someone more knowledgeable than I can either confirm or offer another idea.
HerdingCats said:
photos and videos of my daughter’s first four months of life are probably gone
Click to expand...
Click to collapse
Oh noes!
Had a similar thing with my wife's samsung on stockROM. Tried some things but in the end we/she had to accept it:
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Backups are unbeatable - either be safe or sorry.
Still, I hope just like you that some saviour comes in here
PS: Shouldn't google backup the photos in your account?
SigmundDroid said:
Backups are unbeatable - either be safe or sorry.
Click to expand...
Click to collapse
Yep, I definitely knew better too.
SigmundDroid said:
PS: Shouldn't google backup the photos in your account?
Click to expand...
Click to collapse
Ah, that is what I thought. Apparently, the Pixel phones up to the 5 series would keep backing up all photos at a slightly lower resolution even when Google drive is full. The storage saver benefit was removed for the 6 series and on.

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