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ATT REFUSES TO EXCHANGE what do I do?

I have had horrible battery life, I've got a replacement battery etc from att and they REFUSE to replace my phone! I'm still under warranty, have no scratches, cracks or water damage, I bought my phone in december of last year, and my battery only lasts 6 to 7 hours! What can I do!

Interlaced said:
I have had horrible battery life, I've got a replacement battery etc from att and they REFUSE to replace my phone! I'm still under warranty, have no scratches, cracks or water damage, I bought my phone in december of last year, and my battery only lasts 6 to 7 hours! What can I do!
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6-7 hours on LTE with medium to heavy usage sounds about right.
Sent from my SAMSUNG-SGH-I727

Read my previous thread. I never used DATA. I have Everything off except wifi. Thats HORRIBLE battery what are you talking about? I never said Moderate to heavy usage. Never use LTE.

What was the reason they gave you for not warrantying the phone?
EDIT:
Oh. You bought it in December and there's really no obvious defect. Why would they? You had 30 days to gripe about the battery life and didn't.

Interlaced said:
Read my previous thread. I never used DATA. I have Everything off except wifi. Thats HORRIBLE battery what are you talking about? I never said Moderate to heavy usage. Never use LTE.
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Read your previous thread? Lol.
Sent from my SAMSUNG-SGH-I727

Sorry to hear about that. It may be that you do have something wrong with your phone. To be sure, give Juice Defender a try and see if that helps your battery life.

Sheolrock said:
6-7 hours on LTE with medium to heavy usage sounds about right.
Sent from my SAMSUNG-SGH-I727
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Click to collapse
Sheolrock said:
Read your previous thread? Lol.
Sent from my SAMSUNG-SGH-I727
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Click to collapse
Yeah. My previous thread. About my battery problems. Don't post if you aren't gonna answer my question... Just saying.
I have had a battery replaced, I've reverted to stock rom, updated, etc, done everything I can, every fix etc. I can't get near the 30 hour battery lifes I can see. Why would I get 6 hours MAXIMUM no talk time, 400-500 texts a day, data lte and gps and bluetooth off, brightness down. Thats pathetic battery. Idk what else to do.
The reason Given for not replacing is that is the average battery use. But on the specs it reports 7 hours of TALK TIME.

bat sucks buy a flip phone
Sent from my SAMSUNG-SGH-I727 using xda premium

I was expecting more helpful answers. My mistake.

Interlaced said:
Yeah. My previous thread. About my battery problems. Don't post if you aren't gonna answer my question... Just saying.
I have had a battery replaced, I've reverted to stock rom, updated, etc, done everything I can, every fix etc. I can't get near the 30 hour battery lifes I can see. Why would I get 6 hours MAXIMUM no talk time, 400-500 texts a day, data lte and gps and bluetooth off, brightness down. Thats pathetic battery. Idk what else to do.
The reason Given for not replacing is that is the average battery use. But on the specs it reports 7 hours of TALK TIME.
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Click to collapse
Why would you expect me to read a previous thread that you did not link to? I answered your question based on the information you gave in THIS thread based on my own experience. I responded to your question, it just wasn't the answer you wanted.
Sent from my SAMSUNG-SGH-I727

How long would your battery last with data on? Whenever I leave
wifi on, my battery drains. For everything else, it lasts the whole
day without charge on moderate to heavy use with lte.
Maybe try your luck with a different att rep?

With my previous skyrocket, I would easily get 14 + hours.

Interlaced said:
Read my previous thread. I never used DATA. I have Everything off except wifi. Thats HORRIBLE battery what are you talking about? I never said Moderate to heavy usage. Never use LTE.
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Relax. He's only offering some information to help you. The battery life on your phone is on par for that device. I have the original Galaxy S II and I average about 8-9 hours with heavy use, and an entire day with normal use. Just about all dual core CPU Android based super phones are going to have mediocre battery life. That's just the way it is. You can always get an extended battery, which should give you an additional 3-4 hours of useage. Aside from that, there's not much you can do about it.
What exactly do you expect us to do for you? You've tried other ROMS, a different battery, lowering the brightness, etc. If they sent you another battery, that means you have two batteries now. That should be plenty to get you through the day. You could always try trading the Skyrocket for a Galaxy S II, which is a better phone anyways as it has the Exynos CPU and slightly better battery life.
BTW, 400-500 texts per day is a LOTof screen on time, which would e plain the 7 hour battery life. And leaving WiFi on will also kill ypur battery life. WiFi is a huge power hog. My guess as to why AT&T refuses to swap your device is because you rooted it and installed custom ROMS. (which voids the warranty). And believe me, they know if you did that because they check the custom ROM counter.
Sent from my Galaxy S II ( SGH-i777) using XDA Premium.

what is your screen on time? You sound like you use your phone slightly less than i do. Im lucky to get 5hrs out of my phone. Been this way with every smart phone ive had since the original droid.....and ive had a lot. 400-500 texts means your screen is on every couple of minutes.

Man_Cave_Tech said:
BTW, 400-500 texts per day is a LOTof screen on time, which would e plain the 7 hour battery life. And leaving WiFi on will also kill ypur battery life. WiFi is a huge power hog. My guess as to why AT&T refuses to swap your device is because you rooted it and installed custom ROMS. (which voids the warranty). And believe me, they know if you did that because they check the custom ROM counter.
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I would agree with this. Display time is a huge battery drain. In fact, it's usually my largest battery drain (even more than LTE).
If you only turn on Wifi when it's available, then you will save battery because Wifi is more power efficient than 3G/4G. Otherwise, it will drain battery searching for a network. This also means if you use NO data, then turning off Wifi completely will save power.

Interlaced said:
Yeah. My previous thread. About my battery problems. Don't post if you aren't gonna answer my question... Just saying.
I have had a battery replaced, I've reverted to stock rom, updated, etc, done everything I can, every fix etc. I can't get near the 30 hour battery lifes I can see. Why would I get 6 hours MAXIMUM no talk time, 400-500 texts a day, data lte and gps and bluetooth off, brightness down. Thats pathetic battery. Idk what else to do.
The reason Given for not replacing is that is the average battery use. But on the specs it reports 7 hours of TALK TIME.
Click to expand...
Click to collapse
Turning on and off your phone that many times will do it in six hours.

to add---talk time assumes the screen is off for that time.

Call them back again and tell them that now your phone got hot and then shut off. say that you used your friends skyrocket battery to see if device still worked and it didnt. they will send a new one.
make SURE you tell them that it just got hot, and shut off. now it wont turn on at all.
Also, if the person you are talking to wont help you just say fine, hang up, call back. still doesnt work? repeat.
Im really not joking. just the other day i had to call them 3 times just to send me a replacement device.
Good Luck!
---------- Post added at 10:07 PM ---------- Previous post was at 10:06 PM ----------
Oh, and make sure you hit the thanks button when it works. lol
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oh. and call *67611 from your phone. so they dont know you are calling from the device, just in case you get some cowboy who looks at the phone number you are calling about. lol

celljunkie707 said:
[/COLOR]oh. and call *67611 from your phone. so they dont know you are calling from the device, just in case you get some cowboy who looks at the phone number you are calling about. lol
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You are on their towers and service...you really think *67 is going to block them from seeing who it is if they want to know?

eagercrow said:
You are on their towers and service...you really think *67 is going to block them from seeing who it is if they want to know?
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^^ +1 on that. If he gets three bad replacement phones, AT&T's policy is to replace the phone with a different make and model of similar/equal value.
Sent from my Galaxy S II ( SGH-i777) using XDA Premium.

[Q] is this battery life normal?

i have the dual sim version. both 2g. NO WI-FI AT ALL.
I usually get 3- 4 hours of screen on time. then im under 14% i just use whatsapp, a little gaming,opera mini browser. with this usage i get total 14-18 hours of battery. is this normal? my previous phone was nokua 5230 with inane battery life.

not sure..
My battery life is better i think but cant say if yours is normal ... Screenshot of battery stats would be helpful

ItzzAce said:
My battery life is better i think but cant say if yours is normal ... Screenshot of battery stats would be helpful
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Click to collapse
I charged in the middle upto 80. Screen on time at that time was 3.5 hours

Hmm..your battery life doesnt seem Bad to me, but I cant tell you if its actually a normal or a Bad battery life as i have the single sim Version with tweaky one Rom and faux kernel... Sorry, that i cant tell you more, but i saw some battery threads here at xda already, maybe you should ask there. Good Luck.

1. From screenshot it says 3G.. You sure you are on 2G all the time or this was just rare case?
2.From graph it seems like you charged phone in between from pretty low to quite respectable 70 - 80%.
3. I get this kind of battery on medium usage with single charge. So if you charged in between then your battery seems poor.
4. Do check background services running and disable what you can.. From usage you specified, you should not require many running things. Use greenify to automate this things.

He says he uses WhatsApp as well? Does it work on 2G connection too?. Thought I'd point out.

madman said:
1. From screenshot it says 3G.. You sure you are on 2G all the time or this was just rare case?
2.From graph it seems like you charged phone in between from pretty low to quite respectable 70 - 80%.
3. I get this kind of battery on medium usage with single charge. So if you charged in between then your battery seems poor.
4. Do check background services running and disable what you can.. From usage you specified, you should not require many running things. Use greenify to automate this things.
Click to expand...
Click to collapse
i didn't charge in between. i was just not able to fully charge my phone as i was in a hurry. before that i got my specified usage. and 3g is a rare case. i get very weak signal. so i use 2g network all the time

BaghiXDA said:
He says he uses WhatsApp as well? Does it work on 2G connection too?. Thought I'd point out.
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Well yes. It works on any kind of connection.
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sbs205 said:
i didn't charge in between. i was just not able to fully charge my phone as i was in a hurry. before that i got my specified usage. and 3g is a rare case. i get very weak signal. so i use 2g network all the time
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Click to collapse
If that is the case then you are definitely having less battery life buddy..
What else is running in background?

madman said:
Well yes. It works on any kind of connection.
---------- Post added at 11:25 AM ---------- Previous post was at 11:25 AM ----------
If that is the case then you are definitely having less battery life buddy..
What else is running in background?
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Click to collapse
i had acdisplay but i dont use it now because i think it's eating up my battery. i have avast free, messenger, WhatsApp, clean master, dashclock widget and battery extenson . camera 360 is a bit nuisance. i close it but it starts again. also u should know that my phone was fully discharged two times when it was new
due to my carelessness. but i immediately charged it.
edit: also chrome on 2g takes up 1 or 2% every 3 or 4 minutes. it takes 3 or more hours to completely charge it with Motorola charger. I'm on GEL. got it from android police.

Battery drain?

Hi fellow Nexus owners.
I've noticed recently (past month or so) that my phone's battery life has taken what seems to be a significant hit. I was getting around 15 hours on a charge with light to moderate use. I am now consistently getting 10 hours or a little more.
I'm running 4.4.4 stock, WiFi on, GPS = high accuracy, and have used both ART (current) and Davlik with roughly the same results. I'm a bit disconcerted by the higher battery use by Android System and Google Play Services.
I contacted Google, and was offered warranty replacement. However, I'm not sure it's worth it. How does this compare with your battery performance? Is it expected for an 8 month old device? Thanks for your input.

one important thing, how much screen on time do you get? as how long the phone last between charges doesnt say anything, as we all use our devices differently. for example, i only see about 7-10 hours, but im a heavy user, that sees about 5 hours screen on time.

Go to the battery help thread in my signature.... Read the first 4 posts. If you need help still, post the recommended screen shots from post 4. ?

simms22 said:
one important thing, how much screen on time do you get? as how long the phone last between charges doesnt say anything, as we all use our devices differently. for example, i only see about 7-10 hours, but im a heavy user, that sees about 5 hours screen on time.
Click to expand...
Click to collapse
I get between 1 and 2.5 hrs of SOT.

SemTechie said:
I get between 1 and 2.5 hrs of SOT.
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Click to collapse
That sucks, you need to read @KJ thread. You can do better than that.
Sent from my Nexus 5 using XDA Free mobile app

In case you're on an app, not browser.... http://forum.xda-developers.com/showthread.php?t=2785128

SemTechie said:
I get between 1 and 2.5 hrs of SOT.
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Click to collapse
Same
Sent from my Nexus 5

dicecuber said:
Same
Sent from my Nexus 5
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But you've never let anyone help you with your issues. ?

dicecuber said:
Same
Delete
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse

KJ said:
But you've never let anyone help you with your issues. ?
Click to expand...
Click to collapse
Oh believe me, I have tried
Sent from my Nexus 5

SemTechie said:
I get between 1 and 2.5 hrs of SOT.
Click to expand...
Click to collapse
2.5 is normal, on the low side, but normal. 1, yuck!
Turn your brightness down! i keep mine about 15-20% most the time. when i raise it to 35-40%, ill get 30-60 minutes screen on time less. also, wifi, bluetooth, turn them on only when you need them. speaking of wifi, go to you wifi settings, hit the 3 dots in the bottom right, press advanced, then disable scanning always available. this will keep your wifi really off when you turn it off. otherwise google uses it to look for your location, even when you turn it off.

dicecuber said:
Oh believe me, I have tried
Sent from my Nexus 5
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Sure, but you've never asked the community to help. But really, it's not my concern, is it.
I've tried to extend a hand to help more than once.... And you refuse.
I guess complaining is easier? ?
---------- Post added at 09:19 PM ---------- Previous post was at 09:18 PM ----------
Or maybe funner?

KJ said:
Sure, but you've never asked the community to help. But really, it's not my concern, is it.
I've tried to extend a hand to help more than once.... And you refuse.
I guess complaining is easier? ?
---------- Post added at 09:19 PM ---------- Previous post was at 09:18 PM ----------
Or maybe funner?
Click to expand...
Click to collapse
Do your methods help 100% of the people that follow your guidelines? Just accept that the battery is only 2300mhz so by tweaking a few settings would maybe add in an hour of juice give or take. Believe me, I have tried everything suggested, and have owned this device since release, the battery is Underpowered when used to power up a 5 inch, 1080p screen. You won't find anyone saying the battery is way too overpowered.
Sent from my Nexus 5

dicecuber said:
Do your methods help 100% of the people that follow your guidelines? Just accept that the battery is only 2300mhz so by tweaking a few settings would maybe add in an hour of juice give or take. Believe me, I have tried everything suggested, and have owned this device since release, the battery is Underpowered when used to power up a 5 inch, 1080p screen. You won't find anyone saying the battery is way too overpowered.
Sent from my Nexus 5
Click to expand...
Click to collapse
i do zero tweaking really, and get around 5 hours screen on time. all i do is run rastakat/trinity, keep crappy apps off my device, set up my device right, keep my brightness lower mostly, and i live in great coverage with great lte data speeds.

dicecuber said:
Do your methods help 100% of the people that follow your guidelines? Just accept that the battery is only 2300mhz so by tweaking a few settings would maybe add in an hour of juice give or take. Believe me, I have tried everything suggested, and have owned this device since release, the battery is Underpowered when used to power up a 5 inch, 1080p screen. You won't find anyone saying the battery is way too overpowered.
Sent from my Nexus 5
Click to expand...
Click to collapse
If you get 1 to 2 hours screen time.... You either have a defective battery. A very poor signal while in data. Or a really bad draining issue from an app or something.
That isn't normal.... And is well below the average. Well below the low end of the average. And that's average with everything on... Every feature.
But OK.... You win. I'll shut up about it. ?
---------- Post added at 12:20 AM ---------- Previous post was at 12:18 AM ----------
And yes.... If you follow every single tip and piece of advice on post 2 in the battery help thread.... And don't game and your signal is decent.... You have to at least get 5 hours SOT.... At least.
---------- Post added at 12:21 AM ---------- Previous post was at 12:20 AM ----------
Or you have a wakelock Issue... Another reason why it would be any less.

SemTechie said:
Hi fellow Nexus owners.
I've noticed recently (past month or so) that my phone's battery life has taken what seems to be a significant hit. I was getting around 15 hours on a charge with light to moderate use. I am now consistently getting 10 hours or a little more.
I'm running 4.4.4 stock, WiFi on, GPS = high accuracy, and have used both ART (current) and Davlik with roughly the same results. I'm a bit disconcerted by the higher battery use by Android System and Google Play Services.
I contacted Google, and was offered warranty replacement. However, I'm not sure it's worth it. How does this compare with your battery performance? Is it expected for an 8 month old device? Thanks for your input.
Click to expand...
Click to collapse
I have noticed exactly the same thing for around a month, and Google Play Services now constantly appears on my battery stats. I was fairly convinced it's an issue with the Google Play Services 6.1.xx update as I was getting this wakelock:
wake:com.google.android.gms/.auth.be.proximity.authorization.userpresence.UserPresenceService
Googling it reveals little.
As an example, at the moment my phone has been off charge for 26 hours with 1 hour 40 mins screen time and is at 10% battery. That might not seem too bad but I have a screenshot from around a month ago where I had 49 hours off charger with 4 hours 2 mins screen time. Like you, 4.4.4 completely stock unrooted.
I'm going to see if the imminent Lollipop upgrade magically fixes it else it'll be a factory reset for me as I've given up finding a cause.

Battery issue

Hi, two weeks ago I flashed the cm, then battery started to drop by 2% and very quickly..i tried also mokee..same problem, so i restored the multi that i had before having the issue. But it didn't solve, so now the battery drops very quick..any advice..?

you can try to calibrate your battery, search store

I've already tried but it didn't solve

Many things can cause battery drain, the music player, your settings, depends on type of use, bad cell reception, etc.

shangxor said:
Many things can cause battery drain, the music player, your settings, depends on type of use, bad cell reception, etc.
Click to expand...
Click to collapse
Right.
And i too have the 2% drops often, but there for when i use it, it stays 10 minutes on the same %, so no problem. For me its normal to lose 1% battery for 5 minutes screen on. So i don't care if it stays 10 minutes on the same % and then drops 2%

rob rich said:
Right.
And i too have the 2% drops often, but there for when i use it, it stays 10 minutes on the same %, so no problem. For me its normal to lose 1% battery for 5 minutes screen on. So i don't care if it stays 10 minutes on the same % and then drops 2%
Click to expand...
Click to collapse
What ROM have you installed?

ShinDragon44 said:
What ROM have you installed?
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At first i had the developer rom, then CM and MoKee and now the xiaomi.eu rom and it was the same on every rom.

fancccc said:
you can try to calibrate your battery, search store
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Click to collapse
Apparently according to a Google employee, those apps are absolutely useless as they only delete some log files, so it doesn't really affect the battery life at all. Can't provide a source right now, but you can easily google it.

dan0063 said:
Apparently according to a Google employee, those apps are absolutely useless as they only delete some log files, so it doesn't really affect the battery life at all. Can't provide a source right now, but you can easily google it.
Click to expand...
Click to collapse
I agree..apps for this are useless
Inviato dal mio Mi-4c utilizzando Tapatalk

The battery "calibrates" itself automatically when you charge over 90%. In other words, the batterystats file is resettet, the same what these apps are doing.

@rob rich as mentionned in other thread, i have the same issue and i dont know what to do.
---------- Post added at 09:14 PM ---------- Previous post was at 09:01 PM ----------
Same thread on en.miui.com :
http://en.miui.com/thread-177500-1-1.html

dexxa05 said:
@rob rich as mentionned in other thread, i have the same issue and i dont know what to do.
---------- Post added at 09:14 PM ---------- Previous post was at 09:01 PM ----------
Same thread on en.miui.com :
http://en.miui.com/thread-177500-1-1.html
Click to expand...
Click to collapse
Yeah, i read through it, but i really can't help. Even i don't know why some of you get such a bad battery life. All i know is, that I'm really satisfied with my battery. Even yesterday, i took 300 photos, had 4 and a half hours screen on and still 18% left when i went to bed.

Is it possible to have more 4/5h sot with 4000mah ?!

Hi all !
Small question, is it possible to have more than 4/5 hours of screen with this phone? I'm on beta 18 (but it was the same with my stable 10.0.8) but have a pretty high battery drain without really understanding why (no heavy app use) ...
I would like to switch to Lineage, do you think I could have some improvement? I had also tested the Elemental X kernel on the stable and it worked well, the two combined would be okay?
https://www.casimages.com/i/201021014858289552.jpg.html
For 2h sot
Thxp

Shuyin10 said:
Hi all !
Small question, is it possible to have more than 4/5 hours of screen with this phone? I'm on beta 18 (but it was the same with my stable 10.0.8) but have a pretty high battery drain without really understanding why (no heavy app use) ...
I would like to switch to Lineage, do you think I could have some improvement? I had also tested the Elemental X kernel on the stable and it worked well, the two combined would be okay?
https://www.casimages.com/i/201021014858289552.jpg.html
For 2h sot
Thxp
Click to expand...
Click to collapse
I don't know. I unrooted today to see if it helps

jaggillararla said:
I don't know. I unrooted today to see if it helps
Click to expand...
Click to collapse
Check with bbs to see what drains ur battery. For me it was apps using location

Heck I'm breaking 5 hours with 40 50 % left

TheMadScientist said:
Heck I'm breaking 5 hours with 40 50 % left
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Click to collapse
How so much? Mods or trick please

insaneparnoid said:
How so much? Mods or trick please
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Click to collapse
I've had this device since last Thursday. Most I have done is root it. And disable a few stock apps. No mods no tricks. Bluetooth enabled for my Sammy watch. Wifi cause I'm on a crappy network I'll show you tomorrow I've already plugged in for the night

TheMadScientist said:
I've had this device since last Thursday. Most I have done is root it. And disable a few stock apps. No mods no tricks. Bluetooth enabled for my Sammy watch. Wifi cause I'm on a crappy network I'll show you tomorrow I've already plugged in for the night
Click to expand...
Click to collapse
Crappy network and Bluetooth are the reasons. I used to get 4.5-6hrs of screen on time when I used to use bluetooth all the time. I switched to wired headphones and Now I get 7-10hrs depending on my usage.

TheMadScientist said:
I've had this device since last Thursday. Most I have done is root it. And disable a few stock apps. No mods no tricks. Bluetooth enabled for my Sammy watch. Wifi cause I'm on a crappy network I'll show you tomorrow I've already plugged in for the night
Click to expand...
Click to collapse
What apps did you disabled?
---------- Post added at 01:35 PM ---------- Previous post was at 01:33 PM ----------
shubham412302 said:
Crappy network and Bluetooth are the reasons. I used to get 4.5-6hrs of screen on time when I used to use bluetooth all the time. I switched to wired headphones and Now I get 7-10hrs depending on my usage.
Click to expand...
Click to collapse
I never got 6.5+ hours sot, max is 6.5 for me that too not always I hardly get 6.5 hours

insaneparnoid said:
What apps did you disabled?
---------- Post added at 01:35 PM ---------- Previous post was at 01:33 PM ----------
I never got 6.5+ hours sot, max is 6.5 for me that too not always I hardly get 6.5 hours
Click to expand...
Click to collapse
I did mostly google apps so far. I'm still under setup and tweaking I just barely got the device. Had to flash back and forth. Tmobile sim unlock. And now I'm kinda setup and I'm averaging it seems about 5 hours. With about 40 % left.

Beta 19, 2k, 90hz, no tweak or anything except using greenify, battery saver is always off, auto brightness on, double sim card, no wifi or bluetooth usage, I use every app on dark mode, no gaming, daily use + watching full hd or 2k videos for an hour or more a day and I get 6-7 hours screen time. The phone is 10 months old