When I use a wired headset, people are hearing themselves echo back. I'm running moar Rom, but I'm not sure if its related to the Rom. I've used the original headset and several aftermarket headsets with the same results. When the headset is disconnected, the conversation goes back to normal. I don't here the echo on my end. Anybody else have this problem with the s5?
Sent from my SM-G900P using XDA Premium 4 mobile app
Anyone?? Blue tooth works fine. All my wired headsets are echoing back to the person on the other end of the line. I found out that its not the Rom, by loading the stock Rom back on the phone, with the same results. This leads me to belief that its a hardware problem with the headset jack, possibly.
Sent from my SM-G900P using XDA Premium 4 mobile app
An update on my wired headphone echo problem. I think I can trace it to the volume level. If my volume level is set to high, the person on the other end gets the echo. It happens with every wired headset that I have. I'm not sure if its leakage occurring within the phone or the headset. My suspicions are the headset wires don't have any shielding between the Mic and speaker wires. Its either there or within the phone itself. When I turn down the volume the problem goes away for the person on the other end. Bluetooth works fine.
Xalky said:
An update on my wired headphone echo problem. I think I can trace it to the volume level. If my volume level is set to high, the person on the other end gets the echo. It happens with every wired headset that I have. I'm not sure if its leakage occurring within the phone or the headset. My suspicions are the headset wires don't have any shielding between the Mic and speaker wires. Its either there or within the phone itself. When I turn down the volume the problem goes away for the person on the other end. Bluetooth works fine.
Click to expand...
Click to collapse
This was exactly the solution I needed for both wired and speakerphone usage, and just wanted to post to let you know how appreciative I am of your self-resolved solo-thread! There are many similar complaints all over the net about the S2's echo problem--with numerous nonsensical fixes and/or warranty-voiding solutions, but nothing remotely helpful regarding the S5. Of all the solutions I came across, not one person mentioned simply turning down the volume!
As a previous owner of the S2, I never had any of the troubles stated by many users, partially because the ICS OS was so clean and easy to optimize. The S5 is another matter entirely; after countless hours and days of immersion in KitKat, I had no clue what of the million one Touchwiz bloatware apps and options was the culprit. Or if it was just a hardware flaw. There was no way in hell I was going to get a replacement for a mere echo since too many hours were already sunk into reconfiguring and installing backed up applications (for a second time), and I was already using a hard-won replacement due to some bizarre problem where the original phone bricked itself.
Nevertheless, the echo wasn't an issue at all at the beginning, but after optimizing and customizing ad nauseam, I gradually discovered that call quality was never consistent for my wired handset, wired headset, wired headphones, a splitter setup, and with the speakerphone. Sometimes others complained, other times they didn't. And after a while--where circumstances forced me to keep the volume setting on maximum all the time, the echo problem, along with a deluge of relevant complaints, became a constant whenever the phone wasn't radiating my head. (Despite the current "safe" SAR info out there, this S5 model is still dangerously high for me as my face will experience numbness when pressed up against the device for extended talk time .)
With the sheer amount variables to test, the prospect of bothering others to double check call quality, and the added frustration of communication-imposed radiation, this simple conclusion would have taken me a long time to resolve on my own.
Many thanks for posting!
Xalky said:
An update on my wired headphone echo problem. I think I can trace it to the volume level. If my volume level is set to high, the person on the other end gets the echo. It happens with every wired headset that I have. I'm not sure if its leakage occurring within the phone or the headset. My suspicions are the headset wires don't have any shielding between the Mic and speaker wires. Its either there or within the phone itself. When I turn down the volume the problem goes away for the person on the other end. Bluetooth works fine.
Click to expand...
Click to collapse
This work for me, THANK YOU!
What The F*@k?!?!?
thord33 said:
This work for me, THANK YOU!
Click to expand...
Click to collapse
The solution is to turn down the volume? Nice free solution brother! This has been driving my wife and I nuts whenever I am driving in Chicago (hands free or ticket, land) using my wired headset. the only downside is my hearing isn't what it used to be...dare I say I may need to go iPhone if Galaxy doesn't get their act straight. Hmmm, I wonder if this issue has been noticed and fixed on the Edge? Thanks again for the only REAL solution I can find on the web.
Echo in headphones~
Another thing to try might me to put your phone in TTY VCO mode. I find the echo goes away and you can keep your volume as well. Let me know if that works for you.
I know this an old thread, but I *just* started having this problem. The earbuds that came with my phone don't have this issue, but one side just quit working so I ordered new earbuds... I have ordered and returned 2 sets of random earbuds, so I finally ordered the OEM earbuds, assuming they would work (since my original ones do). Just got them today and the person on the other end can hear themselves. It's so strange. How is it that 3 pairs of earbuds produce the same issue, yet the original ones work fine (except for the fact that I can now hear out of only one side)?!?
Since the new OEM earbuds didn't solve my problem, I started looking online for a solution. I am a freelance web developer and have to talk to multiple clients regularly and it's nice to be able to have my hands free since I usually need to be on my computer/their website when speaking with them. This is so frustrating -- I just turned off the noise isolation function, I will try turning down the call volume.
Thanks for the suggestion @Xalky
Related
is there any evidence that conducting a phone conversation through loudspeaker in Captivate is problematic? I'm using the device for couple weeks so far and people are already complaining that they have problems hearing me when I turn the loudspeaker on. It almost feels like that mode is not exactly full duplex, and my voice is being cut off right when the other part starts speaking. Or perhaps it is a problem with noise suppression system?
I remember having problem similar to this one with my old Kaiser when I just bought it, but it the software fix has appeared quickly and was included in all custom roms.
I could not find any mention of this problem in the forums, perhaps it is just me device?
None for me. I use speaker phone for almost all my calls. When in the car I have it plugged into the aux input to talk. When I first got the even tested with stereo turned pretty loud and wife reported no problems.
Might be just yours, sorry man.
From a phone on an app
You might check to make sure Noise Suppression is checked.
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
I posted about this shortly after release. Mine does it VERY noticeably, only in the car, only while charging. All 5 skyrockets have done it.
I have found No fix
Redbeard80 said:
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
I posted about this shortly after release. Mine does it VERY noticeably, only in the car, only while charging. All 5 skyrockets have done it.
I have found No fix
Click to expand...
Click to collapse
I can hear it regardless of what the phone is doing. Charging doesn't seem to make a difference as far as I can tell.
Thanks for the feedback in any case. I really... really like the phone other than that.
Its much worse when charging. Search YouTube for "skyrocket feedback'
Oddly enough I can't get it to do it under other scenarios
Redbeard80 said:
I can hear it regardless of what the phone is doing. Charging doesn't seem to make a difference as far as I can tell.
Thanks for the feedback in any case. I really... really like the phone other than that.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
Redbeard80 said:
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
Click to expand...
Click to collapse
If you are within your 30 days buyers remorse or have insurance, get it switched out. I believe its a defective issue. I had that happen on my white SGS2SR and I returned it for a new one in box and it no longer has that issue.
s0cal said:
If you are within your 30 days buyers remorse or have insurance, get it switched out. I believe its a defective issue. I had that happen on my white SGS2SR and I returned it for a new one in box and it no longer has that issue.
Click to expand...
Click to collapse
I called ATT up and complained. They sent me another skyrocket that is brand new in the box. It also makes the same noise.
I am more curious to hear if anyone else can hear the noise as I have described it.
Skyrocket Hiss
I'm right there with you. Never noticed it until today because thinking back, I haven't used the headphones yet. I was trying to listen to Pandora and noticed a hiss and crackle. It's gotta be interference because i notice it picks up a little when the screen is on. But It happens whenever there's sound that has or is playing. I notice it during quiet parts of videos or songs and when you unlock the phone it hisses for a second (with the unlock sound) and then shuts down until you go to play anything with audio. I can't handle it. Is this on all skyrockets for certain? Software fix? I'm not paying as much as I did for this to be a problem. I know it sounds picky but it really does bother me during use.
I am not sure myself. I can tell you that I had 3 brand new skyrockets lined up and they all made the exact same noises. I ended up selling the one I did not returnes and got a open box Galaxy Nexus from Expansys. I has it's own issues (like the screen) but the audio jack has no problems.
if you have root try installing voodoo control it helps with audio playback
Redbeard80 said:
I am not sure myself. I can tell you that I had 3 brand new skyrockets lined up and they all made the exact same noises. I ended up selling the one I did not returnes and got a open box Galaxy Nexus from Expansys. I has it's own issues (like the screen) but the audio jack has no problems.
Click to expand...
Click to collapse
Man that's a bummer. I'm not sure I can give up LTE now that I've had a taste. I'm going in this weekend to the store and will test every phone they have to see if it's maybe a specific batch problem. I have a couple more weeks of my 30 day comfort zone. This phone is just perfect for me apart from that one flaw. Unfortunately I do try to use it for music so I'm having trouble getting over the fact. How do you like the nexus? I was holding out for that when my captivate fell apart.
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
I been in Car audio for many many years and have competed in IASCA SQ comps. One of the biggest offenses is 'alternator whine'. Isolating any alternator whine from the sound system was always the factor of proper grounding and wiring. If you run your amp power cable, RCA signal cables and speaker cables to where they crossed the powers cable, you're bound to get the noise.
It all depends on the car, the wiring, the grounding etc etc.
My Galaxy s I has an EXCELLENT audio codec/dac and on it's own is a great player. But in my car as soon as I plug in power and use aux, it's unbearable.
Even though the Skyrocket suffers from poor audio on it's own, the whine while plugged into a car's 12v socket is not Skyrockets fault.
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
All very good info....but out of our 6 android devices and two iPhones....the skyrockets are the only two that do it.
n19htmare said:
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
I been in Car audio for many many years and have competed in IASCA SQ comps. One of the biggest offenses is 'alternator whine'. Isolating any alternator whine from the sound system was always the factor of proper grounding and wiring. If you run your amp power cable, RCA signal cables and speaker cables to where they crossed the powers cable, you're bound to get the noise.
It all depends on the car, the wiring, the grounding etc etc.
My Galaxy s I has an EXCELLENT audio codec/dac and on it's own is a great player. But in my car as soon as I plug in power and use aux, it's unbearable.
Even though the Skyrocket suffers from poor audio on it's own, the whine while plugged into a car's 12v socket is not Skyrockets fault.
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
Wow, bad screen and bad audio...
n19htmare said:
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
<snip>
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
Click to expand...
Click to collapse
The issues I have had are not while charging, only when using headphones.
TrCeaAstTer said:
Man that's a bummer. I'm not sure I can give up LTE now that I've had a taste. I'm going in this weekend to the store and will test every phone they have to see if it's maybe a specific batch problem. I have a couple more weeks of my 30 day comfort zone. This phone is just perfect for me apart from that one flaw. Unfortunately I do try to use it for music so I'm having trouble getting over the fact. How do you like the nexus? I was holding out for that when my captivate fell apart.
Click to expand...
Click to collapse
I realllly like the Nexus. ICS is great for the most part and it is nice to be able to flash roms that are straight from google.
Also the phone feels a bit more solid and a little heavier (GSM version) than the Skyrocket in a good way. I do have the grey screen issues at low light levels that other people complain about but at >40% brightness it is pretty much a non issue.
Mine does it too, but it doesn't particularly bother me. I think it might even be a software issue, as the hiss cuts out a few seconds after a sound plays.
Frogacuda said:
Mine does it too, but it doesn't particularly bother me. I think it might even be a software issue, as the hiss cuts out a few seconds after a sound plays.
Click to expand...
Click to collapse
Isn't that the strangest part!? I think I could get over the fuzz when music is playing, just gotta turn the volume up a bit. But the killer for me was when I tried using the headset during a phone call and it was a lot more noticeable then I dunno I'm just still so in love with everything else about the phone that I've been reluctant to take it back.
I have this hope where maybe we all got the same batch and they're all a bit defective. I'm waiting until as close to my 30 day mark as possible to ask for another one and then we'll see. If it's still a problem then I think I'll just make due and hope it is a software problem.
Okay so new solution! Wait for the Samsung Galaxy S II Skyrocket HD and see if IT has an audio hiss lol. I mean seriously how many models are they gonna push out before it's over. I'd be so mad if i got the original GSII.
Hello,
Pardon if this has been answered already, I simply did not find my exact question answered.
I am using my unmodified Nexus 5 (not even rooted), with the latest KitKat (v.4.4.2 build KOT49H) with quite a few wired and wireless headsets and people always complain they cannot hear me. Eventually I got my hands on an old Samsung Galaxy S2 and tried my best bluetooth headset with it: Imagine my surprise, I could hear myself quite clearly even when I was talking really really softly, barely above a whisper. My headset is excellent. My phone is not.
My questions revolve around what to do about it.
Nothing in KitKat allows me to adjust the bluetooth microphone gain, nor does it let me use an equalizer on my microphone. I can adjust the volume of the headset, but this does not do anything to the microphone gain.
So...
Question 1: am I the only person with this problem?
Question 2: what do you people do about it?
Question 3: are there any mods / custom ROMs out there that attempt to fix this problem? Google does not appear to be interested in doing so.
Thanks in advance!
*bump*
Any ideas? I have tried re-pairing my bluetooth headset - no go. I have tried flashing custom ROMs and kernels - no go again. It seems to be a problem with the phone, but I have no idea how to fix it. And Google searches always return other people having this problem. Noone with solutions, though.
Using a wired headset results in even worse results, if that were at all possible.
Has anyone tried to replace the bluetooth stack or driver with something that works?
Thanks!
*bump*
Yesterday I spent quite a few hours tinkering with my phone. I tried every last radio out there for the Nexus 5 and none had any effect on bluetooth microphone levels. Then I tried a few AOSP ROMs: CM11 and Omni. They turned out to be so closely related I might as well have just tried one. None had any effect on bluetooth microphone. Heck if CM11 doesn't do it, there really are no alternatives out there! I tried the FauxAudio tweak, even paid $2 to Faux, which successfully managed to do nothing: app didn't was written badly. Finally, I tried a bunch of volume boost tweaks. That worked, actually. That is, it boosted the wrong volume. Finally, in a moment of true and utter desperation, I opened an ADB shell and edited that mixer file by hand. I then discovered that microphone gain on bluetooth is not controlled there.
I tried all my wired headsets again: Etymotic HF3's microphone produces such an atrocious sound, if I am to rely on it I need to seriously consider becoming a mime. Then there were my Bose QC15 headphones with a remote cable for Android by some off-brand company: that was terrible, the cable is useless. Heck, not even mime lessons can help me there.
Eventually I chanced upon an old microphone cable for my QC15 headphones. Just microphone, no remote. Surprisingly, this one is loud and clear! That after being anything but loud or clear on my old cell phone. Interesting. Unfortunately, it's been out of production for a few years. My working theory is that Bose realized putting a decent microphone on expensive headphones gives people real value, makes them spend money, and that way lies madness. We can't have that, can we. So when that cable starts cutting, so does my use of this cell phone.
I am screwed.
In any case, I will stop bumping my own thread, you guys obviously don't know a solution or there would have been a lively conversation right now. And I am pretty sure there is a moderator or two frowning right now, possibly getting ready to throw an encyclopedia at me. My only hope is that Google is going to do something about that pesky Broadcom driver that doesn't work sometime before the mass exodus to the iPhone. And before my precious microphone cable stops working, or I will be leading the way for that exodus. It's a phone, damnit, if it doesn't work like one it's no good.
Hmmm.... it should be possible to wire a good lavalier mike on a cell phone cable... maybe I can get an op-amp from an old tape recorder to get decent amplification... When attaching a 9V battery on my headphone cable begins to look appealing, we really have a problem.
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
same issue
Dany XP said:
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
Click to expand...
Click to collapse
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
pitchdown said:
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
Click to expand...
Click to collapse
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
kangelov said:
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
Click to expand...
Click to collapse
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
pitchdown said:
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
Click to expand...
Click to collapse
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
kangelov said:
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
Click to expand...
Click to collapse
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
pitchdown said:
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
Click to expand...
Click to collapse
My guess is either the bluetooth baseband or the bluetooth kernel driver used in the N5 is flaky. This is why I think so:
Problem does not exist on my old Samsung Galaxy S2, including when it runs the same nightly of CM11, nor does it exist on my computer or my desk phone. All the headsets I've owned performed admirably there, so the headsets are not directly the cause. From what I've seen no ROM and no kernel out there seem to be making a difference as far as Bluetooth gain is concerned, the problem is persistently there and the same. Best I could tell it's just the N5 with a problem and it's just for the phone profile. I've tried the Bose headset (the worst performer headset with the N5 of the lot) on a colleague's N5 and his phone was just as bad with it as mine. I am not sure if it's a small batch of N5s having a problem, I don't own lots and lots of N5 phones to try on, but I doubt it: with anything digital things are usually all-or-nothing and the N5 has an off-the-shelf Bluetooth chip, which is not unique to the N5. My guess is it's the entire model, but having only tried on 2 N5 phones, this is no more than a guess.
From what I saw online, the entire Nexus line has poor Bluetooth performance, not just the 5, and Google changed the Bluetooth stack with KitKat besides possibly introducing more problems. If you have a non-Nexus phone, the manufacturer most certainly replaced the Bluetooth driver and radio with one of their own, so problem goes away, but the Nexus line does not enjoy such attention.
An interesting thing to try would be for someone to put the LG G2 Bluetooth driver on a N5 kernel and try it out. I don't have the time or the expertise to do that, but there are plenty of people who do. Assuming the G2 does not have problems with bluetooth gain, if the problem still persists it will tell us if it's the N5 baseband or hardware doing it, and noone can help us there if that's the case.
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Shiver2005 said:
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Click to expand...
Click to collapse
That's a different problem. The wired headset problem is easily solvable with FauxAudio and a supported kernel.
This maybe realted to the changes Google made to the core Bluetooth stack as of Android 4.3+ I know they made adjustments for the BLE [low poer Bluetooth devices like pedometers and other senor type crap]. It is BEYOND me as to why Google keeps adding functionality ot the core Bluetooth stack when it is GLARINGLY OBVIOUS they have real problems with Bluetooth as a whole. WHY NOT fix the core issues so Bluetooth is much better at the basics before trying to add functionality or more complex?
I know they complained it would cost a bit for a different newer Bluetooth license but I mean in my personal experience with many different phones Bluetooth is SUPER flaky even at it's best in Android, and does not even work the same way across devices [I have used 3 different Jabra speakerphones on my bosses Galaxy 3 recently and they all worked to varying degrees even though they all use the same version of Bluetooth protocol], but my T989 [Galaxy 2 T-mobile], my parents G2s My bosses older Bionic, My fathers new Droid X, etc. all have random problems. You can usually find one device that works well with a certain phone/ROM, but that can change between ROM versions and devices so it is like you need to go and buy 1 of everything every time there is an update and go crazy finding the ONE that works [and as noted on page 1 with the gentleman using the same Platronics Voyager Platinum as I have it is a super expensive very nice device that worked BEAUTIFULLY in ICS, but now in 4.1 + you can not get more than 1 or 2 words across the mic unless you are YELLING at it like a crazy person on the SAME device].
So all that to say I think it is prolly related to changes Android made in 4.3+ flipped the Bluetooth operability on it's head.
Mic Volume OK with KitKat 4.4.4 and cheap "HB-800" headset
there've been no posts for a while so maybe the problem has gone away with the KitKat updates.
But anyway:-
I have a Nexus 5 and recently bought a cheap generic stereo earbud headset with mic from eBay .... $14.82 Ozzie including delivery to Western Australia.
I've actually asked the other party whether they can hear me (specifically "am I loud enough?") because I read this thread and have been assured that it's all good.
In fact it's a pity the sound quality at MY end isn't better, but that's probably the low quality ear buds rather than electronics / firmware reasons.
Of course, ymmv.
Here's the ebay item title in case anyone wants to look it up or I can pm the item number if it helps.
"Headphones Earphones with MIC 1st Stereo Bluetooth Hands-Free Wireless HV/HB-800"
No, the problem is still there. Reason there are no posts is that no one has a solution. Nothing has changed since March. I am somewhat controlling it with CM11 running on the ElementalX kernel. Without this kernel Bluetooth performance is unbearable. With it it is barely adequate.
It's funny that a cheap headset would work okay while multiple top-of-the-line everything-but-the-kitchen-sink models like the Plantronics Voyager Pro would still be having problems.
I was seriously considering getting the OnePlus One, the Nexus 6 and even the iPhone 6 hoping the issue would finally be fixed. It's ridiculous that a phone commonly accepted as the measuring stick of the Android world would be having problems with simple tasks like driving a bluetooth headset. *very disappointed*
Me too. Two days with my new N5 and when I use my Sony SBH20 people hear me bad... With my N4 no problem. Its annoying! Ive to speak with headset because Ive problems with my left arm and legs, I only have the right to hold the phone, I cant do anyhing more and when I walk I need that arm to hold my cane.
I dont see a real solution, I will have to return the N5
My Skyrocket has always had low earpiece volume. It sounds normal until I get in a noisy environment, then I have to press my ear totally against the phone which barely helps. My wife's Galaxy s2 i777 has louder volume and doesn't have this problem. I have tried all the available roms for my device to no avail. Is this normal for this phone, and if so, is there anything I can do to fix this problem? Any app that will work? I love this phone as it meets all my needs except for the volume. Thanks for your help!
edit: i bought this phones 2 months ago from Ebay. I researched it before i bought it, but the main issues others had with the skyrocket was the battery life with LTE. Well, the battery life has been great after custom rom, But the volume is terrible. I first thought i was sold a defective phone but then i found out that others had the same problem, but no solutions. Even all the volume boosts apps that work on other phones (for reasons WAY above my pay grade) do not work on our skyrocket.
...Anybody?... I know this problem of low earpiece volume is common with the skyrocket and has been brought up on many different forums, but I have not found anyone who has found a way to resolve the problem. Any help or direction would be appreciated. This trouble exist with both stock and custom roms.
still no answers?...sigh...
Well, I have replaced the earspeaker and the problem still persists. To clarify, the speaker is not as low as it was when Beanstalk 4.4 was going thru its growing pains and the volume level dropped after one of the builds a month or so ago. It is just that standing outside with normal outdoor sounds (occasional traffic, birds tweeting, outdoor noises) ihave to hold my ear directly against the speaker. I dont have that problem with my wife's s2 i777
Well, a month has passed with no replies. I have found that the volume level is good when using a headset to answer calls, so I have resorted to trying to be sure to carry earbuds with me. On the rare occasion that I dont have earbuds are the days I dread having this phone. As I us my phone for work, I need it to work as a phone first, and a smartphone secondary. As I stated before, I love the features of this phone, but there has to be a workaround for the volume levels. Maybe I'm just getting old and you young folks dont use the phone to actually speak to each other. Woah! Who let my dad in the room?!!? Anyway, Still looking for help. I am not asking which rom is better than another, but are there any roms that have louder volume levels? I have tried many here including Beanstalk, Dirty Unicorns, Liquid Smooth, Sultans CM 11...
crad614 said:
Well, a month has passed with no replies. I have found that the volume level is good when using a headset to answer calls, so I have resorted to trying to be sure to carry earbuds with me. On the rare occasion that I dont have earbuds are the days I dread having this phone. As I us my phone for work, I need it to work as a phone first, and a smartphone secondary. As I stated before, I love the features of this phone, but there has to be a workaround for the volume levels. Maybe I'm just getting old and you young folks dont use the phone to actually speak to each other. Woah! Who let my dad in the room?!!? Anyway, Still looking for help. I am not asking which rom is better than another, but are there any roms that have louder volume levels? I have tried many here including Beanstalk, Dirty Unicorns, Liquid Smooth, Sultans CM 11...
Click to expand...
Click to collapse
Bean Stalk comes with am app called DSP manager which helps control volumes for bluetooth headsets. Give that a shot. It may just be your headset
harrisd23 said:
Bean Stalk comes with am app called DSP manager which helps control volumes for bluetooth headsets. Give that a shot. It may just be your headset
Click to expand...
Click to collapse
The headset isn't the problem. The phone sounds great thru all the headsets that I have tried and thru the loudspeaker. The low volume level is when I am not using the headset and actually have to place my ear up to the phone(earpiece speaker). Its usable in normal areas, such as inside a room, but standing outside with normal background sounds like nature and light road traffic, I can barely hear the caller. I have to press my ear against the phone pretty hard, which usually ends up with accidental button presses and hangups.
crad614 said:
The headset isn't the problem. The phone sounds great thru all the headsets that I have tried and thru the loudspeaker. The low volume level is when I am not using the headset and actually have to place my ear up to the phone(earpiece speaker). Its usable in normal areas, such as inside a room, but standing outside with normal background sounds like nature and light road traffic, I can barely hear the caller. I have to press my ear against the phone pretty hard, which usually ends up with accidental button presses and hangups.
Click to expand...
Click to collapse
Oh i understand, yes I have had that same issue which is why i bought a blue tooth headset.... Not sure if programming can do anything about the internal speaker.
harrisd23 said:
Oh i understand, yes I have had that same issue which is why i bought a blue tooth headset.... Not sure if programming can do anything about the internal speaker.
Click to expand...
Click to collapse
Yeah, I was kinda hoping that maybe somebody discovered something that solve this. I don't know anything about programming, but I was thinking that back when beanstalk had those troubles with extra low volume, it was eventually fixed. And since he was able to boost the volume back to correct levels maybe it could be boosted just a little bit more. Or Since DSP works with bluetooth speakers and headphones and external speakers it seems like it would be easy to make it boost the earpiece volume. But I know that it is NOT easy...it may be impossible. If it was easy then there would have been a fix long ago. But a man can hope, can't he?
****Update 10/27/17: I have received two phones white and black both RMA replacements and I am extremely happy to report they do NOT have either issue. I have an observation to make though regarding the high pitch sound and also why Google may not be approaching this the way we expect. The replacements do have a very very very very faint sound if you put your ear up to the phone. It is so quiet that you would need a dead silent room to hear it. I suspect this is what Google engineers think is going on with our devices and also why the response is lackluster. I will extend an olive branch to Google and admit, I would not replace the phones either if they are just like my new RMA phone. BUT! The issues these users are describing regarding the electronic noise is enough to hear in any area during every call. This is not something you can tune out. I wish you all the best and please let me know if I can help in some way. I don't want to walk away from this knowing how it feels to have that static/issue.****
*******Temporary fix - Turn off NFC******* Please still report this to google using the feedback option inside settings and about phone. *********
I received my Pixel 2 white version and have experienced clicking during phone calls. I have rebooted into safe mode, turned off wifi, bluetooth, always on listening and still experience it.
My wife got a pixel 2 as well and it does not exhibit the clicking sound.
Both phones have a high pitch frequency noise while in phone calls regardless if it is wifi or carrier signal.
I have contacted google support and they have not had any reported issues. Please post here if you have experienced high frequency noise and/or clicking. Here is a reviewer that experienced the clicking as well.
https://www.phonearena.com/reviews/Google-Pixel-2-and-Pixel-2-XL-Review_id4431/page/4
Anyone have advice on diagnosing it?
I ordered both phones from google and use them on T-Mobile.
***Clicking occurs outside of phone calls only when screen is on and unlocked. I have also tried safe mode in addition to airplane mode.***
These are the instructions Google Support gave me.
--------------
We only have the 2 options to get you another device. We can do what we call Advanced Replacement. With this, I send you labels for the original phone and a link to order the replacement. We don't charge you, but there is an authorization hold placed on your payment method until we receive the original phone. This lets you keep using the phone you have while you wait and is usually the faster option.
We also have the option for a Standard Exchange. With this, you send the bad phone back first and when it reaches our warehouse, a replacement is shipped out. This way typically takes 5-10 business days and requires no authorization hold, but you are without the phone during that time.
--------------
Mods, can you change the title to "High-frequency noise & clicking when screen is on and unlocked RMA"
No issues here. Unlocked version using Verizon.
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
weinga16 said:
I'm using the unlocked pixel 2 on Verizon and I have experienced both of those issues. The high pitched sound does not happen all the time but the clicking does. So far the clicking is low volume and only noticable during conversation pauses. I hope it's something cured by a software update.
---------- Post added at 05:12 AM ---------- Previous post was at 04:49 AM ----------
One thing to try that might lessen the problem, I noticed that the voice privacy settings was off by default and since I turned it on I haven't noticed the high pitched sound and the clicking was there but less noticable. Could be just a coincidence but let me know if that does anything for you.
Click to expand...
Click to collapse
I noticed the clicking goes away when WiFi calling. High pitch noise is present at all times except when screen is locked.
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
soundwave123 said:
I have recorded the sound here. You can also hear the electrical sound as well.
https://soundcloud.com/pwned2owned/click-sound-pixel-2-recorded
Click to expand...
Click to collapse
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
I started a thread about this at Google's product forums so that if this is a widespread issue, they can be alerted to it.
https://productforums.google.com/forum/m/#!category-topic/phone-by-google/google-pixel-2/TTCkF_SrlpQ
---------- Post added at 10:55 AM ---------- Previous post was at 10:52 AM ----------
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Hopefully this is similar to what plagued the iPhone 8 and can be fixed in an update. It sounds like a very similar issue.
I am experiencing the clicking noise too. It occurs all the time while the screen is on, not just in calls, but its only audible with the phone against your ear. It gave me a headache after a 20min call. It is very noticeable to me. I also hear the high frequency noise during calls if the screen is off.
Android Central also mentioned the clicking noise in their review video.
I have opened a topic on the Pixel support forums. I highly recommend anyone with this issue post there so we can get some attention to this issue.
https://productforums.google.com/fo...!msg/phone-by-google/XuQgtm5dK8I/7SZD7EfxAAAJ
bartolo5 said:
That sounds a bit like interference on the speaker, not something easy to fix in software. I'm getting my P2 tomorrow. I'll report back.
Click to expand...
Click to collapse
Yeah, it never occured to me before to hold the earpiece on my phone to my ear, when not making a call. But I just tried it with my Nexus 4 (that I'm replacing with a Pixel 2). When the screen is on, with my Nexus 4, but not in a call, I hear a static-like noise and an electronicy noise; it is very faint and only audible in a very quiet setting. When the screen is off I hear only the static noise and it seems even more faint. I don't notice anything during calls, because I assume the sound of my caller is far louder and drowns out any background static.
Thinking about it, it seems like any speaker, connected to an amplifier, with the volume all the way up (my usual setting on my Nexus 4) makes static and electronic noises. In my car, if I turn the stereo all the way up, without playing anything, there's quite a bit of noise coming through the speakers. And one is certainly use to hearing the hum of speakers, when a powerful sound system is turned on.
I'm assuming that when the system is on, there is a completed circuit to the speaker, and it is difficult to have a pefectly clean signal. Any surrounding electro-magnetic activity (of which there is a lot in a phone, the power source; the cellular, wifi, and bluetooth radios; probably elements of how the screen functions) would potentially create interference in the voltage on the circuit to the speaker (i.e. earpiece), in essence creating micro-voltages that would cause noise in the speaker. After all, that's all a speaker does, it turns amplitude in voltage into sound (I think, I'm not an expert on this). So tiny random voltages from interfence would create noise of some sort or another.
I wonder if it's almost impossible not to have this effect with a speaker (you'd have to have a perfectly clean power source with no interference and everything connected to the speaker would have to be perfectly shielded).
Anyway, obviously this sort of phenomenon can be more or less noticeable. So I wonder if all phones do this, but it's more noticeable on the Pixel 2 for some reason.
The clicking noise is more interesting, because it's regularity reflects some sort of interference that is not just random interference from other electronic components. It's also curious that a couple people report not having this issue on the Pixel 2--maybe it's there, but much less noticeable?
Anyway, I'll be interested if people replace the device and get another one without the issue.
Goes away when camera is open. Make a call then open camera. Sound is gone.
Can confirm my Pixel 2 also has this clicking + hissing noise. It happens ALL the time when the screen is on, and obviously is a lot more obvious when you are using the phone for a phone call. Has nothing to do with RF cell output because it also happens when using the speaker in airplane mode + wifi. hopefully there's a software fix for this, but it just sound like interference from the circuits into the speaker... Although it's not super annoying it should not be happening.
I am experiencing the same problem as well
---------- Post added at 04:44 AM ---------- Previous post was at 04:39 AM ----------
davwman said:
Goes away when camera is open. Make a call then open camera. Sound is gone.
Click to expand...
Click to collapse
Mine goes away too when the camera is open
I've contacted support and have a replacement on the way. Hopefully it's gone. I don't have much confidence
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
I just noticed this same hissing sound is heard on recorded videos!
cb474 said:
Can anyone confirm that this does not happen to some degree on all phones?
As I note above, though I never thought before to put the earpiece to my ear when I'm not making a call on my old Nexus 4, after reading this I discovered it also makes static and electronic interference noises when the screen is on. In fact, it's even there, but only very faintly, when it's off. It does not make a ticking sound, though, which I can imagine is more annoying, especially if it is audible during calls.
Anyway, I'm just wondering it it's reasonable to expect there to be no sound like this at all. Maybe it's just more pronounced and obvious on the Pixel 2, but not necessarily unexpected on a smartphone.
Also, are there any more people other than the OP who has a Pixel 2 that does not make the clicking sound (he said his wife's does not, but his does)?
*
[Edit: Okay, I just started setting up my Pixel 2 and I definitely have the clicking sound. I'm officially annoyed. It's only there when the phone is unlocked, not when the screen is on but the phone is locked. Definitely audible during calls.
I do also hear a static noise and some high pitched electronic sounds, when the screen is locked, but it's pretty faint and not significantly different from what I've described on my Nexus 4. So to me the clicking sound is the real issue.]
*
[Edit 2: The clicking sound went away.
I have no idea what caused this, if anything. I factory reset the phone, just so I'd be able to tell customer support I'd already tried that, and it did not help. The clicking was still there. Then I was going through and changing settings--most of which I had done before the factory reset and the clicking sound was still there. The only thing I can think of is that I was disabling a lot of the app permissions. I think I disabled more this time than before the factory reset. I prefer not to allow access to the microphone, location, anything that seems privacy related, if not necessary. So I was even disabling stuff for the Google app and Google play services, which in several instances gave me a warning that the phone might no work properly, but I did it anyway. It was soon after this that I notice the clicking sound was gone.
I tried re-enabling a few things having to do with the micophone (thinking that could create feedback or something), but that did not bring the clicking sound back.
Something else I did that I hadn't done before the factory reset was calibrate the compass. I noticed it was way off in the maps, so I just did the figure eight flipping around motion that maps sometimes prompts one to do to calibrate the compass. That did fix the compass.
Anyway, perhaps the disappearance of the clicking had nothing to do with any of these settings. I'm a bit mystified and baffled. I'd also been charging the phone at the same time.
The high pitched electronic sound I was hearing is also less noticeable. I don't hear it with my ear to the earpiece; but I just discovered it's much more noticeable with my ear to the top back of the phone. I do still hear the faint static noise that I described in the earpiece.
Lastly, this could be totally unrelated, but wondering if the clicking is just from something not being put together correctly, I tapped the phone on the top edge and notice that something sounds faintly loose or like it's ratting in the top of the phone. I don't hear this anywhere else on the phone and it only works by tapping the phone on the side at the top or on the edge of the top. Actually, I can hear something similar, but lower pitched tapping the phone on the bottom. It's more like something vibrating inside the phone, than like something is loose. Perhaps components in the speakers? I assume there are small moving components in the speakers for them to function (or maybe not?). I notice I can provoke a similar sound from the earpiece in my Nexus 4. Anyone else notice this?
Anyway, I hope this is somehow helpful. I suppose I won't be surprised if the clicking sound comes back.]
Click to expand...
Click to collapse
Rattling is likely the ois of the camera
Reported... waiting for feedback... Hold on everyone...anyone with pixel 2 xl can confirm if its also happening on the bigger one?
turn off nfc... temporary work around for the meantime...
For info I don't believe i'm getting this, i've used the unit pretty extensively since i received on Wednesday. I'm in the UK and have the White 64Gb edition.
Wow, this is unacceptable. I am waiting for my Pixel 2 XL to arrive next week, if I have this issue it is going back to Google. For the money they ask you would think they test things like this.