Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
same problems
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
I was was wondering if you have found a solution to this already? My HTC one S shows the same problems since yesterday.
Which One S do you have? S3 or S4?
Still got warranty?
Verstuurd van mijn One S met Tapatalk
What do you mean with S3 or S4. I'm a noob!
This is what I found in the map software information:
Software number: 3.16.401.8
HTC: sense version: 4+
Android: 4.1.1
edit: Did a little search on Wikipedia
Processor and memory
One version of the One S uses a Qualcomm Snapdragon S4 MSM8260A SoC (system on chip),[3] which includes a 1.5 GHz dual-core Krait CPU and an Adreno 225 GPU, as well as an integrated HSPA+ modem, GPS/GLONASS module, Wi-Fi b/g/n radio, Bluetooth, and FM radio.[9] The One S also features a standard array of sensors, including an accelerometer, proximity sensor, and ambient light sensor. The phone provides 1 GB of RAM and 16 GB of built-in storage; however, the phone lacks a microSD slot for additional storage.
In certain markets, such as Taiwan,[10] India,[11] and some European (usually Eastern European) markets, the One S uses the older Snapdragon S3 MSM8260 SoC, with a 1.7 GHz dual-core Scorpion CPU and Adreno 220 GPU.[12] In some markets, both devices are available, notably the UK. The change is speculated to be caused by a shortage of Snapdragon S4 chips.[13] The two versions have slightly different packaging, the S4 is model Z520e/Z520m and states "Processor: Dual Core, 1.5GHz"/"CPu Speed 1.5 GHZ, dual core, whereas the S3 is model Z560e and states "Processor: Dual Core".
It says: 'Dual core'. So I guess it's the S3 then?
having the same sound problems
I'm having the same problems with HTC One. I can't hear the ringing when I'm calling someone, it just shows "dialing".
I can play music/video.
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
hey,
to keep this thread going:
i have / had the same problem. it started a few months ago and happened only occasionaly, recently it was basically all the time
there was no sound in- or output at all and all the apps that needed sound either crashed or gave an error
i was running some old aokp rom at the time, then tried fixing the problem by changing to some new version of cyanogenmod a few weeks ago but it didn't solve.
2 days ago i restored the stock htc rom with the RUU (ICS), the problem still remained. Then i upgraded to stock JB (4.1.1) and the problem hasn't appeared since.
of course the problem could reappear any time (as it only happened occasionally in the beginning)
let's assume the problem doesn't reappear again: anyone got an idea what caused this? i desperately want to switch to some custom rom again, stock is a pain in the ass :/
my phone: htc one s S4, unbranded EU version (htc_102 or something)
HBOOT-2.15.0000
RADIO-1.15.50.05.29
hope i could help and someone has some ideas
update:
i flashed cm 10.1.3 stable and used it for around 2 weeks without any (sound) problems.
since i had some trouble with force reboots when playing ingress i flashed carbonrom and one day later the sound problem reappeared.
back to cm now.
Same problems here
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
Hey, same Problem here...
..I had my old One S for 1,5 Years and this problems came up, so I sent it back and got a new one.
Only 4 days later the same problems came up again and i tried hard reset and many other things, recommended here, but nothing worked..
..has anybody an idea what it could be? There are a lot of people in a lot of different threads with nearly the same problems, but i can't find an answer that solves the problems...
PS: Sorry for my bad english
i've just had this delightful issue pop up over the past few days, too.
switched roms but the issue still remains.
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
DRUMROT said:
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
Click to expand...
Click to collapse
installed it and will run it for a few hours to see what it gets.
should i change any of the settings on it or just run it vanilla?
I just ran it out of the box. Stopped it and then filtered it to show errors by searching for E/. Found a bunch related to audio.
Sent from my One S using Tapatalk
i've decided for now i'm switching to magiorom as i've had a buttload of bootloops today on odyssey 3.21, so will monitor it tonight and see if there's anything to show.
for the short time i was running alogcat on odyssey, it didn't show much even though i was switch/using different apps, so that's why i was curious about if i should change anything.
anyway, i'll see how i get on and report back later
Just to keep this thread going I wanted to include some more things i've discovered while searching for a solution to this problem. I use a program called "error log dump" from the play store to view any system errors. The two most common ones I see are: "AudioPolicyManagerBase(261)" and "failed to enable the mixer controls for the speaker". The second one only appears after all sound is lost. Including any audio from phone calls even though it does connect the call.
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware. Whenever I lose all sound I start up the error logging program and hit "start log". Several times the log program started acting weird and not record anything but the sound immediately came back. In fact that is how i usually solve the problem now.
I'm running a rooted and S-OFF phone with the MaximusHD rom. This problem started when my phone was completely unmodified so i know it's not a problem with the ROM.
Does anyone have any idea's as to which service might by causing this? I've searched and tried disabling everything that has to do with the audio.
I tried the above workaround with SIM out and WiFi off reboot, and I've got sound back. As soon as I finish a call all sound goes and can't play video etc until I perform the reboot thing again. Might this suggest something to do with the radio knocking out the sound? I'm a bit of a noob with all this but that's the idea I'm getting.
For the record I'm s-on, and this issue has been present for a few days now, on multiple roms (the issue remained on all 3 roms but is worse on magiorom).
Isastudios said:
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware.
Click to expand...
Click to collapse
This is why I was curious to see the errors you guys were getting.
I've tried various ROMs (4.2-4.4), kernels (3.0 and 3.4 based), and firmwares (2.15, 2.16, and 1.13) and still experience a loss of sound. Although I will say that lately it seems to be less frequent (Liquid Smooth 2.4, 3.0 based Bubba Vn5 kernel, hboot 1.13).
So I'm inclined to think it could be more hardware related for me at least. Turning my volume up and down repeatedly seems to fix it... usually.
Sent from my One S using Tapatalk
So after using that work around for a bit, it seems notifications work fine, but anything that plays for more than about 10s kills audio again, but not permanently like phone calls.
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
E: this all seemed to start for me when my phone was left uncharged for 3 days
twist3d0n3 said:
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
Click to expand...
Click to collapse
I ran it and called myself from another phone, watched the log, and then used the vol keys (which make that beep when adjusting sound) and watched the log. Saw the errors that way.
Yours appears to be slightly different than my issue anyways, but for what it's worth - I switched to ViperOneS (the last ROM I remember using that didn't have these issues) and my audio never dropped once.
Giving it a try now man, cheers for the heads up
Hello everyone, two days ago, when trying to send a WhatsApp audio, I discovered that the person I sent the audio to could not hear it, and neither could I. I tried several times and I ended up calling that person. The other person could hear me just fine, so I thought it was WhatsApp error, still, I went into Settings > About Phone > Diagnostics > Test > Microphone. The microphone did not work, and it recorded kind a sound that was very similar to the one that TVs make when they can't connect to a channel, when you see the black and white flashing screen and you hear that annoying sound. I restarted it, tried sending a few audios to my sister and it worked fine. I tested it again and it worked. Today I sent another audio and again, the mic did not record anything, and when I played it, it sounded the same. Restarted it again, did the test five times, the first two it worked, and the other three it didn't. I'm pretty sure it's a software problem but I want to know if I can fix this anyway before the 7.0 release, in which I hope this will be fixed, along with the other problems I'm having with my Z5, like some headphones won't work and I have to use the app SoundAbout to force the sound to play through the heaphones and the flashlight problem, where it hides the icon that is used to toggle it in Quick Settings. I changed my iPhone 6 for the XPERIA Z5 since I was an Android user before and the iPhone just wasn't for me. I got the Z5 because I thought it was the best combination between pure stock android and good pre-installed Sony apps. I'm really having a hard time with this phone and I'm planning on going back to iPhone. I don't want to, but I will if I can't get these problems fixed.
Please help
Iv got the same problem on my z5 compact. Googling the issue has led me to believe it's a software issue. The problem is apparently solved by disabling Google voice feature from "any screen" but that option is already disabled for me.
Does anyone have a fix for this issue, please.
Hello!
I have a major issue during videocalls using google duo, skype where if there are any background noise around me, i can't hear the person i am talking to. The audio cuts off. It has to be silent around me in order for me to hear the person i am talking to. Is there any fix to this problem? I have already reset the phone but the problem is still there.
mic (over) sensitivity? perhaps some will stop by and know the file and file entry to edit.
any of this type setting elsewhere (Settings, the app itself, and sound modification yo have installed, eg Viper, etc... that you can check/get to?
I have no sound modification installed. I checked the settings but there seems to be no part adressing this issue. The same problem happens when i use different apps like skype, google duo and signal. Could it be a hardware problem? The microphone works fine when i record a video or recording audio.
Maybe.
Rooted? If so, and you've done a full, clean install, and sure that the install is working ok, maybe try another custom ROM.
Normal calls work, as I get you it's (just) video calls? Another possibility, I'd consider looking up mic sensitivity and ways to decrease it. On the OnePlus One I am aware there was a configuration file folks could mess with to try and resolve that phone's mics over sampling. That was a common issue for many.
Have you tried turning the volume down and see if that has any effect?
Wish I could offer more ideas, I have used video calls maybe 3 times in 8 years.
The phone is not rooted. This problem occurs only when i use internet based videocalls (skype, google duo). The volyme is not usually high when i call. Thank you for your time, hopefully i will find a solution soon.
Frustrating. Good luck.