[Completed] Can't set pin or password, sd card unmounting - XDA Assist

Hello everyone,
I have Samsung Galaxy Note 3, Omega Rom android 4.4.2
I installed an anti theft app called 'Android Lost'.
I installed it on my phone and went on to their site to try out some of the commands after it had registered with my google account and whatever else it does. I sent a command to my phone to lock it with a pin. My phone received the command but it didn't do what it was supposed to do. It removed the pattern lock that was on my phone and left it open to unlock without any sort of password or pin. I tried the command again and it did not work.
I gave up as I was in a rush to leave and left the house. I then tried to set a pin on my phone again and the option wasn't grayed out or anything but when I selected it and set the pin, my phone would freeze and then after a minute it would unfreeze but "swipe" would be selected. I was able to set a pattern but nothing higher security than that. Also, even when pattern was selected and I tried to set a pin, it would set it back to "swipe". I also noticed that now I am always getting a message that says "my sd card can now be removed safely" even when I didn't select for it to be removed.
I uninstalled the app and it unregistered me from the servers and all of that, but everything is still the same. Still getting the sd card message, and still can't set a pin.
I have tried the method of incorrectly entering my pattern and using google to change to a pin, that didn't work, just set it to swipe and the sd card message was still appearing.
I also tried clearing all credentials like someone mentioned, but the option is grayed out so I can't select it, and my sd card isn't encrypted and either is my internal storage.
I even went as far as manually going to each credential and disabling it, this did not fix anything either.
Today after not having any replies on the Android Lost website, I decided to factory restore my phone after backing everything up.
This, to my surprise, still did not fix the problem. Now I have a wiped phone and still can't set a pin, and am still being told my SD card can be safely removed.
I tried factory restoring several times, still no fix.
I am so lost at what to do, maybe there is a cache I can clear or something on top of restoring the phone to clear the credentials as they all seem to be the same still after restore, or maybe it has something to do with my google account, or a server still sending commands to my phone or has set a lock on it. I'm not sure.
Thanks for reading, sorry if it was a bit long, I rarely post to forums as I can usually solve problems by myself by searching.
All help appreciated!

The purpose of XDA-Assist is to direct people to the proper place to ask a question, for you this should be here
http://forum.xda-developers.com/galaxy-note-3/help
But a quick side note, reflashing your ROM should fix your issue as if this app changed something in /system then a factory reset won't change it back. If ref lashing won't help then I would suggest to ask in your device q&a forum linked above
Best of luck!
Sent from my Nexus 7 using XDA Premium 4 mobile app

demkantor said:
The purpose of XDA-Assist is to direct people to the proper place to ask a question, for you this should be here
http://forum.xda-developers.com/galaxy-note-3/help
But a quick side note, reflashing your ROM should fix your issue as if this app changed something in /system then a factory reset won't change it back. If ref lashing won't help then I would suggest to ask in your device q&a forum linked above
Best of luck!
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks a lot demkantor,
I just reflashed the rom then, doesn't look like the problem is fixed.
I will go ahead and post in that section now, thanks again!

Related

locked out of my Samsung Galaxy S3 which doesn't recognize gmail password

Carrier: Verizon
Phone: Samsung Galaxy S3 4gLTE 32gb
Model Number: SCH-I535
OS: stock
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
not sure if doable, but I'd try booting into the recovery menu. It usually is done by holding a combination "volume-down + home +power" or "v-up+-home+_power". Once you get there, one of the options should be factory reset.
ricecracker96 said:
Carrier: Verizon
Phone: Samsung Galaxy S3
Model Number: SCH-I535
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
Click to expand...
Click to collapse
Wow! You've done everything. Possibly changing the password made the situation worse? It wasn't letting you in regardless. Wow... sucks about your pictures and videos... god damn thing. God damn friend.
Sent from my SCH-I535 using Tapatalk 2
If you're completely stock, factory reset from settings, privacy should get you back to the set up wizard or whatever its called. If rooted and custom recovery is installed, boot in to recovery and do a restore or data factory reset. Anything on your SD card should be safe.
Sent from my SCH-I535 using xda premium
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
ricecracker96 said:
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
Click to expand...
Click to collapse
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Sccrluk9 said:
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Click to expand...
Click to collapse
There is a "phone" drive that pops up as "SCH-I535", and inside of this drive there are 0 items. When I look at the properties the only info it gives me are:
model name
manufacturer
firmware version
serious number
battery life percentage
Yeah, nothing really useful in there.
Thanks for the clarification on the factory reset; I have a feeling that's what I'll have to end up doing :[
can you odin CWM in then backup stuff through there?
xrock80 said:
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Click to expand...
Click to collapse
I already changed the passwords multiple times to test that out :[
Did you happen start start Google + ? If so, then it should have stored your photos/videos in your Google + account.
Otherwise; I think you have to reset...
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
Looking into it right now. If you have any threads you know about for my phone please let me know. Thanks ^^
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
ricecracker96 said:
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
Click to expand...
Click to collapse
When I originally did my phone I used the rooted stock image image (root66) found here. The original non-rooted images are available in a different thread in the same forum.
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
caslca said:
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
Click to expand...
Click to collapse
He has stated that his phone doesn't have usb debugging enabled so adb commands will not work.
Mark.
mskip said:
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Click to expand...
Click to collapse
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
ricecracker96 said:
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
Click to expand...
Click to collapse
Yeah it always takes a disaster to bring you closer to your phone lol.
Let us know how it goes
Mark.
Won't a stock Odin flash fix this?
Sent from my SGH-T999 using xda premium

$25 via Paypal to 1st person who helps me reset/wipe my fingerprint settings

For background, see this thread:
http://forum.xda-developers.com/note-4/help/bad-suprise-fingerprint-scanner-twrp-t2933878
And my post:
http://forum.xda-developers.com/showpost.php?p=57807973&postcount=15
The device is a Note Edge, but it seems to affect all Samsung phones w/ fingerprint sensor, S5, Note 4, and Edge.
I did a full TWRP Nandroid. The setup had fingerprints registered and used as screen lock. After restore, the fingerprints/backup (alternate) password no longer works.
I was able to unlock the phone using Android Device Manager, so I was able to switch the screen lock to pattern. At this point, I am unable to clear the 3 fingerprints that are registered. Mind you, I know the correct backup password, it's just that the phone keeps telling me that it is incorrect. It also does not accept any of my registered fingerprints. Because of this, I am unable to delete/unregister those fingerprints/password.
I do not want to hard reset and start over. TiBu backup/restore is not good enough, too many other settings to redo. This is why I'm offering $25 to the first person who helps me successfully wipe the registered fingerprints/backup password.
Observations: A hard reset (clearing /data) in fact solves the problem. This tells me that the info is stored in /data somewhere.
I tried a hard reset, register my fingerprints, and restored /data. Same problem. This also confirms that whatever is in /data can be removed to fix this problem.
I tried to delete the cache for fingerprint, no joy. I deleted data/data/com.android.samsung.fingerprint files (db, etc.), no joy.
Please help.... Thanks.
bump. I will offer another $25 for a solution other than hard reset. I can't access private mode where I have photos that need to be moved to a new rom
Hi,
I don't know if I can help you guys, but I can try guiding somewhere, send me a PM with your email so that I we can use Google Hangouts for a better way of me seeing the /data structure for your device.
I've checked one of the threads and it seems there's a "Fingerprints" apps, that cannot have its data cleared, however maybe you can try backing up the app with Titanium Backup and then trying to recover only the app. Just a random idea.
All the best,
~Lord
Me too same problem. Can t delete fingerprints stored.
Suggest to make you sign in to find my phone and follow steps to erase all data on your mobile using your google account! Thank you for the $25 just keep it! To help good and nice was my concerned!
Wow... a thread back from the dead...
Regarding the problem I described in the original post, here is the solution.
For those who are lazy:
freeza said:
In recovery, navigate to /data/validity/ and delete "template.db"
This won't remove the lock screen setting so upon reboot the lock screen will still think you're using fingerprint... But your backup password will work
Click to expand...
Click to collapse
For the password, you can use Android Device Manager to wipe it. Be sure to thank freeza.
Thanks,
But i've no problem with lock screen (set by pin).
I've only stored fingerprints that aren t recognised anymore. And neither password. Think been an anomaly when changed ROM, even with usual wipes.
So I am definitely trying to ERASE stored fingerprints.
Thanks and hope you share it how if your mobile is fine and clear to have an information for better solutions! =-O
mxter said:
I've only stored fingerprints that aren t recognised anymore.
So I am definitely trying to ERASE stored fingerprints.
Click to expand...
Click to collapse
The link and solution I provided on post #6 in fact wipes the stored fingerprints.
[email protected] said:
Thanks and hope you share it how if your mobile is fine and clear to have an information for better solutions! =-O
Click to expand...
Click to collapse
I like to think of myself has having a reasonably good comprehension of English, but I have no idea what you are communicating.
What if my phone crushed and I need to reset it. WIll this problem also affect my device
You re very kind, but erased 2 times template but nothing particolar happened.
Same error entering fingerprints
This removed stored fingerprints
I did the following and those stored fingerprints were removed.
TWRP>Advanced>File Manager
data\system\users\0
remove the fingerprint and security xml files.
Reboot :good:

Bypass setup — is it possible?

I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
maigre said:
I returned my phone to stock UE40. So it's in something like a factory state. I booted up and, as expected, got the language selection screen. After that, I logged into my WiFi network. But I don't want to enter my account info. I just want to get to the home screen. Seems to me I did this very recently, but that may have been on a Nexus device, maybe one with a custom ROM. I don't recall for sure. Anyway, I can't get past that system request for my Google email address. Is there a way to do this where I can just get to the home screen without entering credentials?
Click to expand...
Click to collapse
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
famewolf said:
One method is to NOT enter your wifi...or to tell it to forget it...maybe pull the sim to so no data connection...then it has no option to setup a gmail account and should let you skip it.
Once at home screen you can go into settings,wifi and re-enable your wifi.
Click to expand...
Click to collapse
I don't think I was able to get past the wifi request. That's what I tried the first time around. I could reset and try it again. The SIM card is already out.
I reset and tried to bypass the wifi selection. No go. Even if I turned wifi off, the system would just turn it back on and cycle me through language selection and wifi network. Strange. I KNOW I did this recently, but that may have been on a Nexus 6. Probably was.
FWIW, every time I reset the device, it bootloops when I try to boot into the system. Tonight, this happened a few times. First, when I wiped the device, flashed a system image, and tried to boot into it. Then, a few more times when I reset from stock recovery. Each time, I'd power the phone off during the bootloop and then restart. And it would be OK.
No matter. I'm where I need to be. Just wondered if there was a way around wifi selection and and entering an email address.
Sorry to bump this thread,
But I'm having a similar issue. I restored the phone and booted fine. Until I got to the setup page, I couldn't skip it so I login in my credentials and the "protect your phone" prompt appeared and sent me back to the language screen.
I’m restoring it again using the restore software 4.9.2 tool, since I had the 5 percent issue earlier and I’m going to try again and see if I can skip it.
Of course I’m unable to set up usb debugging as I can’t at least accessing the main home screen.
Any advice suggestions are much appreciated.
Thanks.
Never mind got it working and back on Twrp and flashing. Used an old samsung trick and accessed the developer settings that way.
How you did it?
I can tell you what I did to bypass it.
I first got a USB OTG flash drive from the local computer store. I then downloaded an unsigned apk file from any site that has them. Personally I stumbled upon this solution so I had some random "Unlock your phone" APK on the drive. Anyhow, when the phone was on I plugged the flash drive into the phone and tried to open the APK file, it gave me an error message stating that the app was unsigned but then it allowed me to go into security settings, from there I could turn off all of the google verification crap. After I turned off all of the settings, I wiped the cache on the phone, restored it, and it was fixed. No more verification screen.
i HAVE NO ISSUE ON 6045y WITH STOCK FIRMWARE OR WITH DCZ FIRMWARE. I can bypass the setup screen normally.

[Completed] Major security issue discovered with Note 4

Hi
I'm having a weird problem with my Galaxy Note 4.
When it boots up, regardless of what type of screen lock I have (pattern, fingerprint etc) it boots to the homescreen and stays there for several seconds before the lock screen appears, so the phone is essentially completely unlocked for several seconds - you can do anything - open apps etc.
I phoned Samsung and they said there must be a bug in the firmware, and needed the phone sent back to them to reflash it. I didn;t want to do that, so instead I reinstalled the firmware using Samsung Kies.
The problem still remained.
However, I've now worked out it only does this with a certain microSD card in the phone. If that specific card isn't in it, it boots straight to the lock screen as it should do.
Obviously I can avoid using that particular card, but that doesn't address why or how it got like that in the first place.
Does anyone have any ideas? Is it worth reflashing a ROM from Sammobile using Odin instead of Kies/
Any advice much appreciated.
Thank you
I've narrowed the problem down to the SD card, not my phone. I've tried it in 2 different phones (a Note 3 and an S4) and with both phones, as soon as it boots up, the status bar appears allowing you to pull it down and access settings and notifications, without ever having to unlock the phone.
Surely there should be no way that a phone should be able to open itself up like that, just by having an SD card put onto it? I could format the SD card but I'd like to work out what's going on!
jack880 said:
I've narrowed the problem down to the SD card, not my phone. I've tried it in 2 different phones (a Note 3 and an S4) and with both phones, as soon as it boots up, the status bar appears allowing you to pull it down and access settings and notifications, without ever having to unlock the phone.
Surely there should be no way that a phone should be able to open itself up like that, just by having an SD card put onto it? I could format the SD card but I'd like to work out what's going on!
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
We cannot provide technical support nor can other members reply to your posts here on XDA Assist. That said it's EXTREMELY unlikely that the mere presence of an SD Card would cause the symptoms you describe unless that card contains some unexpected software that is automatically invoked at boot time. It is generally deemed wise to always format an SD card in the device before using it, even it it was factory "pre-formatted". Looking at what is actually on that card might give you some good clues, but otherwise I suggest that you ask your question with all relevant details in the friendly general Android Q&A, Help & Troubleshooting forum at http://forum.xda-developers.com/android/help. That's a good place to start where members familiar with your symptoms might be able to advise you.
Good luck!
EDIT: Member has now posted in the suggested area. Thread closed.

Help! S7 Now Asking for Startup Password

Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
SquidgyPuffin said:
Hi All,
Apologies for in advance for what may be a long post but I want to give as much information as possible in case anyone might be able to help.
So about 3 years ago I purchased a Samsung S7 (GM-G930f) from a phone shop. The device was rooted. This hadn't really caused any issues until today. The phone was overheating and losing it's charge very quickly. I downloaded Malwarebytes & AVG separately and did a scan with both.
One of them suggested turning off developer mode and a setting in it due to a security issue. (An OEM setting I think)
So I turned this off. A short while later the battery died. When I went to charge and turn the phone back on I got a message saying 'Custom binary locked by FAP Lock'.
After a bit of researching it seemed I had to reflash the firmware to the device. I got the most recent version from Sammobile and installed it using Odin. I used the "Home CSC" file in an effort to retain the data on the phone.
So that all seemed to work but the phone is now asking for a password- "Your phone is encrypted for security. To start up your device enter your password"
We have no clue what this password is- have tried the google account password and the samsung account password but no luck. I also logged on to the Find My Phone section on Samsung which was suggested on a couple of websites, however the device needs to be connected to a network before this service is of any use.
Is there any way at all I can retrieve the data from the phone without having to perform a factory reset? I am by no means a developer but am tech savvy and can follow clear instructions. There are recent photographs of immense sentimental value on the phone.
Also I am not some thief trying to hack into a phone. It is my partners phone and she has had it for 3 years.
Any help at all would be greatly appreciated
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Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
cooltt said:
Type (default_password) without brackets obviously, if it doesn't work root the phone with Odin and see if it's starts normally.
Also do you know if you changed photo storage to sd card? If so you can remove it and see what's pics are stored there under folder DCIM. A firmware restore does nothing to the sd card.
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hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
SquidgyPuffin said:
hey- thanks for getting back to me. Yeah I've checked the sd card already- unfortunately it was saving to the phone it seems! Just tried that password and no luck.
Will rooting the phone with Odin wipe the data? I'll have to look up how to do it so I don't mess it up!
Thanks again
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No rooting won't wipe. Use cf auto root

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