Hi,
Just bought a moto g 4g and had it unlocked - not rooted all stock, all seemed fine until I tried a friend's phone to send a number of texts one after the other. Some came through right away as you'd expect but other took between about 30 seconds to 2 mins to appear which shouldn't happen. Not had wifi on but have had data on but it doesn't seem to follow any specific pattern.
Why does this happen and can I do anything about it?
Thanks
farlofan said:
Hi,
Just bought a moto g 4g and had it unlocked - not rooted all stock, all seemed fine until I tried a friend's phone to send a number of texts one after the other. Some came through right away as you'd expect but other took between about 30 seconds to 2 mins to appear which shouldn't happen. Not had wifi on but have had data on but it doesn't seem to follow any specific pattern.
Why does this happen and can I do anything about it?
Thanks
Click to expand...
Click to collapse
When you send a text to a person, or receive a text, that text message is not sent directly to the phone, but rather a service center, which the text received, stored, and then sent off to the recipient. Unless, the messaging app is having issues, locking up, or whatever, everything else has to do with the service center, and the amount of messages being sent in and out could effect the overall time of the message reaching to the other phone. The cell phone tower that is being used could be the issue to with the delay factor, "data wise," my local cell phone tower could have an awesome ping of like 8-15, randomly, but other times, I get a larger ping of up to +800. As long as the messages are being sent to you, within a decent time period, I wouldn't think it would be to much to worry about.
Related
So Around 12pm (MST) I stopped receiving texts and found it weird people were asking why I hadn't responded and I thought it was a root or other tool that messed something up.
After trying to do a restart and taking out the battery I finally did a factory reset and got texts from WAY before I rooted my Captivate and everything was stock.
Has anyone run into this problem? And does anyone know if there's a way to reset the communication data (like in the iPhone)?
I've had this problem multiple times. I get MMS messages, and I can send texts, but not receive. Both with my current Captivate and my last one. I called AT&T when I had the old one and they had to reset the routing tables. Well after like 16 hours nothing happened (they said it could take up to 24) so I went and got my Captivate replaced. Put my SIM in, bam. 51 new text messages. It happened last night to me too. Called again, but this time it fixed itself. So give them a call, see what they can do..
It has only happened to me once and that was when I had just gotten the phone. I was told by an at&t rep to take out the sim card for like a minute...I did that and it hasn't happened since. I'm rooted now and no issues, so it's not caused by rooting.
Sent from my Samsung Captivate!!!
This happned to me too but all I had to do is reboot the phone then I was able to send and recieve again.
I noticed at work we sometimes get complete outages in service (we have an AT&T repeater on our roof at HP since we're out in the middle of nowhere and only get Edge) and after leaving work and getting reception I didn't receive any texts.
I shut down the phone, took out the battery, and booted it back up and sure enough about 6 text messages came in. So powering down the phone and just starting it back up didn't do anything but removing the card seemed to do the trick.
I just don't get why it does that :-\
Anyone else having problems with sending and receiving calls on their S3 in areas where they should be having no problems?
I got my phone at launch and it seemed to work fine, I noticed the connection issues after a couple of weeks and figured they would be fixed with software updates as time progressed.
But it's been over 6 months and I'm really growing tired of having to resend texts 5 times and never receiving calls. My phone shows I have 2 bars of 4G yet when my family calls me from the front door of our house (which is 12 feet away from my room) I get nothing. The only reason I know this is because I have the google voice chrome plugin that tells me when I have messages or missed calls to my google voice number, but since I have my voicemail synced up with gv it tells me when I have missed calls regardless of it being to my actual cell number or my gv number. If it wasn't for that I would never know that I missed calls all the time. And I only know I miss texts because my girlfriend gets pissed at me all the time because she thinks I'm ignoring her when I don't reply to texts I'm suppose to receive but never do.
So I've been living with this annoying problem for a while now and I thought maybe it was just my room that had bad reception but I remembered that my previous phone (HTC Droid Incredible) never had this problem. So I tried out my parent's feature phones (LG env 2 and 3) and they didn't have any problems while I replicated the same situations. Their old inferior phones worked better than the nice premium one I paid extra for. Ain't that some bs?
And now I go to a different school that has terrible reception in all the buildings I have classes in. So I always turn on airplane mode and enable power saving to make sure my phone doesn't die by the end of the day. But the other day I asked this random girl sitting by me in the first floor of the student union if her galaxy s3 was getting signal and she said "No, this phone sucks in this building". I asked what service she had and she said Sprint. I didn't know if I should have felt content knowing I wasn't the only one or mad that this phone might have an antenna problem. BUT just yesterday I was in the same student union, in the lower floor this time, and I asked this guy from my class if his data was working on his phone and he said "Yeah I'm downloading a picture right now.", to which I replied back with which service? He said "Verizon", what phone? "Motorola Razer something". At that point I got so frustrated that I felt like throwing my phone.
I mean the phone itself is great, I love using it and taking pictures with it, although lately I've been getting "camera failed" errors a lot. It's just really annoying that it doesn't serve its most basic functions when I need them to work.
So I'm asking if anyone else has been experiencing similar issues and what they did about it? I would have called Verizon sooner but since I'm an added line on our family's plan they only want to talk to my dad. He and I have different schedules so it's always a pain to try and coordinate.
I had similar issues with by i535.
Except the issues appeared the 1st day I got my device, and I was highly po'd to say the least, considering I left sprint the same day because I couldn't complete a call for months. Troubleshot with Verizon tech as is the protocol prior to replacement, and saw the device was faulty. Not communicating with the Towers. Device issue possibly regarding the antenna, but uncertain.
Anyway, I got a new replacement a few months ago, and all has been well.
The cause of your issues may be the same, except yours were delayed in appearing. Hard to tell.
Yeah, I'm hoping to try and get a replacement soon. I'm just scared I'll get a refurbished one that has the same issues.
Hi All,
I seem to be losing data connectivity when on my Microcell at home.
Normally this wouldn't be an issue because I'd just hop on the Wi-Fi - but this leaves me unable to receive MMS messages.
Please see attached logcat for details. Note the issues that start happening at: 04-15 07:05:39.638
Nobody?
Is there another forum or category this should be placed into?
Your not the only one that has connectivity issues. There is a post here in the q and a for gsm settings if that what microcell uses u can give it a shot
Sent from my SM-N915P using XDA Free mobile app
I just searched the terms "apn" and "microcell"
Nothing of use came up.
Which device Q&A was it listed under?
http://forum.xda-developers.com/note-edge/help/samsung-galaxy-edge-network-drop-t3058208
here is the thread. i cant tell you it will work for you i use a cdma device and never tried it on mine
shadezero said:
Hi All,
I seem to be losing data connectivity when on my Microcell at home.
Normally this wouldn't be an issue because I'd just hop on the Wi-Fi - but this leaves me unable to receive MMS messages.
Please see attached logcat for details. Note the issues that start happening at: 04-15 07:05:39.638
Click to expand...
Click to collapse
hello,
i was in ur boat for the last couple of months troubleshooting all types of reasoning why my mms and visual voicemail, would not go out thru the MCell. To make a long , long, story short, i swapped out my DPH153 ( the upside down "Y" white microcell) to the newer DPH154 ( Shorter, Black, and no PC port ). Being i have had the previous MCell for a couple of years, i had no warranty. Although, i disagreed that if AT&T made some change to the MCell on the backend or wherever, and screwed MMS, why should i have to pay anyway. After talking to enough reps that kept telling me i need to go buy a new one, ( make sure u have at least an hour of spare time before u get on the phone )they eventually sent me over to the Retention department. i have 6 lines on my account, so i guess i was worth saving. Retention was super nice, didnt even care what my reasoning was for the new MCell, just wanted me to be a happy customer, which after being on hold for so long, i greatly appreciated. the deal was for me to go purchase one at an AT&T store, and once activated, to call back , and they would credit my account. it was a little incovienient, but worth saving the $150.00. i went and got it, activated it, which took minutes, i was suprised at that, called back in, was on hold for another 30 minutes, finally credited my account the $150.00. Happy Customer.
Now, the real question.... did it work ?
yes.
yes, it did. The first thing i noticed when my old one wasnt working is that the data speeds were extremely S-L-O-W. i have 6 phones here, all different, so i knew it wasnt a phone issue, or a software problem, not on all 6. Smartphones are getting better n better cameras, the file sizes are getting bigger n bigger, even when it compresses. the compression is smaller, but its still a growing file size. Regardless, when i was in range of old MCell, i turned off wifi, and ran a speedtest. i mean it claims 3G, lets see. so minimum with full bars, id say about 1.3mb is acceptable. my speed was around .3mb , no 1 in front. Now normally, i would have never noticed this, cuz at home, most use wifi which is blazing, and it doesnt eat ur data. it then made sense why pics wouldnt send, im trying to send this huge file through this tiny hole, and it would just fail, bottom line. Ran a speedtest on new MCell, 3.40Mbps. very acceptable. sent multiple pics, no issues. Appears a little slower,about 10 seconds or so for sending to complete, only because of the data. When im out in the wild, and have LTE, pics send in seconds, but of course, its 54Mbps or more. i just realized my short story got kinda long, sorry. Hope that helps you.
So my first pixel (32gb black) had microphone issues and had that replaced yesterday no problem. It was all working totally fine and like it should until after the ball drop last night when all of the sudden my phone would not send text messages anymore. So I went to bed thinking it was just tower overload from the new year celebration. Then I wake up this morning and my wife tells me she got 20 text messages from me all in duplicates. I think great, its all fixed. Then I realized throughout the day that while my messages were going out now I was not getting any back. We tested this and sure enough nothing is coming through.
So I chatted with a Google rep and after doing all the troubleshooting (Safe mode, cache clear, reboots, etc) we still had the same issue. At that point he says he talked to a specialist who says its a known issue affecting a small group of Pixel owners and they are working as quickly as possible to fix it.
Anyone else experiencing this? I haven't been able to find any other posts about it which seems really unusual.
I have the exact same problem as you! You're not alone...and yes this is very frustrating. I haven't seen much posted about this issue either. I also thought it was tower overload until my mother-in-law told me my mom was texting me and I wasn't getting any of the texts. Can you send texts? I can. What about phone calls? I can still make and receive those. I'm talking to google as we speak. See what happens.
Well I'm glad I am not alone. I can also still send messages and make and receive calls. Just no text messages coming in. They said it might be my sim card and they want me to talk to my carrier which is ATT. who is your carrier? Let me know what they say or if you get it resolved!
I've been having the same issue with AT&T. Also the same thing happened to me on NYE. I sent happy new year to a friend and he got it like 30 times. I then didnt get any txt's for the rest of the night. I then rebooted my pixel in the AM and I got flooded with txt's I didnt get the night before.
This has been an on going problem for me and AT&T because I get txt's in spurts. Nothing for a while then all of a sudden I get a chunk and then nothing again. It's also very random as I have not been about to duplicate it. I think it's just something with AT&T and the pixel.
mdecker79 said:
I've been having the same issue with AT&T. Also the same thing happened to me on NYE. I sent happy new year to a friend and he got it like 30 times. I then didnt get any txt's for the rest of the night. I then rebooted my pixel in the AM and I got flooded with txt's I didnt get the night before.
This has been an on going problem for me and AT&T because I get txt's in spurts. Nothing for a while then all of a sudden I get a chunk and then nothing again. It's also very random as I have not been about to duplicate it. I think it's just something with AT&T and the pixel.
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Click to collapse
I had almost the same issue. I sent out some texts for the new year that night and they kept saying failed but people said they got them about 100 times. From there I turned it off and rebooted in the morning. Then it was exactly the opposite with them going through no problem but not coming back at all.
I had another Pixel prior to this and never had any issue after a month of use. My brother and SIL also have the same phone on my plan and live right up the road and have never had the issue. It seems unusual that its only affecting SOME phones and not all who have the same set of conditions.
I'm going to talk to my local AT&T store today and see if they will pop in a new SIM card for me and give that a shot.
I have similar SMS issues with my Pixel XL on ATT. In my case, I seem to have more issues sending or receiving SMS while connected to WIFI. Disconnect WIFI and they send/receive as they should. I've had ATT replace my SIM and check all necessary configs on their side and all looks good according to them. I can take that same SIM and put it in my Nexus 6P and all works as it should on WIFI or on carrier.
prestonpeterson said:
I have similar SMS issues with my Pixel XL on ATT. In my case, I seem to have more issues sending or receiving SMS while connected to WIFI. Disconnect WIFI and they send/receive as they should. I've had ATT replace my SIM and check all necessary configs on their side and all looks good according to them. I can take that same SIM and put it in my Nexus 6P and all works as it should on WIFI or on carrier.
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Click to collapse
So I just tried turning off wifi and sending a few test texts. Still nothing for me coming back. I wish that would at least temporarily solve the issue so I could get on with my day to day life. It seems strange that others are having this issue but there isn't any chatter about it online. I thought more people would be posting about it but there is nothing.
ATT has an SMS test number you can send "test" to 151 and it will respond if all is working correctly. I have the same results with that test number as I do with any other contacts.
Okay so I got mine resolved. I went to the ATT store and they put in a new SIM card and reset network settings. They also reregistered the serial number of the phone to my number. After that all my messages came flooding in and I've been fine ever since. So many one of those three things fixed it though I had already reset my network setting before so I don't think that was it. Best of luck to the others out there!
Within the past 2 weeks my phone had been dropping calls or not being able to receive calls at all sometimes. Let me try to explain. Sometimes when I try to make a call my service will cut out and say "out of service area" and not but 5 seconds later it will show I have service again. I can send text messages surf the web anything but make phone calls. At&t doesn't believe that it's on their end. Whats going on??
You are not alone, I have similar problem. I went to Sumsang center in Bestbuy last weekend, the Sumsang guy there told me he loses DATA randomly too, he knew at least 3 people having the same issue since last OTA. And they are all AT&T users, all S8+ phone, the Samsung guy told me they already know this situation and investigating it, hopefully they will push another update soon.
For now, I reboot my phone every morning before I leave my house.
ericzhf said:
You are not alone, I have similar problem. I went to Sumsang center in Bestbuy last weekend, the Sumsang guy there told me he loses DATA randomly too, he knew at least 3 people having the same issue since last OTA. And they are all AT&T users, all S8+ phone, the Samsung guy told me they already know this situation and investigating it, hopefully they will push another update soon.
For now, I reboot my phone every morning before I leave my house.
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Click to collapse
It's very frustrating. I've talked to samsung on the phone and they told me I could send my phone in and have it tested but I feel like it won't do anything. And they would send me a refurbished phone back not a brand new one like the one I purchased. I drop connection all the time during calls, when I try to make calls it doesn't matter. The people at at&t are no help.
Add me to it. And to me it is an intermittent problem. It does not happen all the time. I am on Sprint, and I have the phone unlocked through Sprint since I paid it off. Not sure if unlock changed anything.
Anyone got the problem sorted out?
S8 plus out of service area
Hi.
I also have the same problem and this is not a software problem this is hardware problem you need to change the boot.
Theirs no other way
I had a similar issue. My phone showed I had network coverage but I kept missing calls. My provider sends a text message on missed call. I would call my number, phone would not show anything and i'd get a missed call sms.
I took it to the local samsung authorized service, they replaced the motherboard, the display and battery on warranty. Basically I have a new phone now and it works.