Mobile data issues - Nexus 5 Q&A, Help & Troubleshooting

Hello,
After the update 4.4.4 I am having increasing issues with mobile data. The strange thing is, that it started really yesterday (31st of June). When I connect to WiFi the indicator looks great and white in the two finger pull down curtain. But when I disconnect WiFi, the cellular connection goes in orange, and it states that is has no internet connection. Same cellular provider on another phone works just fine.
Do any of you have any idea what this could be? Since I did not have the issue on day one of 4.4.4, I am thinking the 6 weeks update cycle on the play store services could have something to do with it?
I have written Nexus support, but really, I do not expect an answer.
I do believe that it is safe to assume that the issue is software related.

This is not a *bump* post.
Merely, I went to my cell providers website, and saw they had cancelled my 3G service, when my new subscription "pack" started here today. Today, where the problem started.
So, that is solved

Related

T-Mobile network disconnection

Hi all,
First time poster, long time lurker I'd just like to say thanks to everyone in the community. You guys rock.
That said, I am having a minor issue with my G1. I have T-Mobile & my phone is SIM unlocked (I don't know if that would make a difference) and currently running JFv1.5 with the latest radio (2.22.19.26I). The problem is that when I disconnect from a wireless network, my data connection to T-Mobile doesn't pick back up. When I go into Call Settings / Network Operators I let it search for networks and sometimes my phone will have to Re-Register on T-Mobile and other times it will say that its already registered to T-Mobile but the data connection still won't work. The only thing I've found to solve that is a reboot of the phone.
This has happened a few random times when I was on RC33 and one of the Haykuro builds but it has become more frequent since I've updated to JFv1.5. Also, I dunno if it helps to mention but I went to a T-Mobile store earlier this week & swapped out the SIM card with a new one and have gotten the same results.
Is anyone else having this problem? I've searched to no avail and was curious. Thanks.
dissconnect
That's just typical crappy T Mobile service have the same prob here since I'm not close to a T Mobile tower when it loses web access it dumps the connection to reconnect
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
padalabra said:
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
Click to expand...
Click to collapse
I am having this issue. Never had a problem until I updated the radio to the latest version
I have had the new radio since the JF build with cupcake. My signal was great until yesterday. It will go from the lowest to highest in the case of the bar. When I reboot my phone it takes much longer to connect to the network. BUT I think my issue is with the fact my market (Columbus, Ohio) was rumored to get 3G by this june. So I am guessing its just TMobile doing the upgrades and whatever they need to do to impliment the 3G rollout.
lately ive been having horrible service. dont know if it has to do with the new LX being released.
Hi,
I am on 5.02h and was having random disconnects on .26 radio.
I went back to .22 saffaire radio and my connection is more stable now.
I am not sure if others have experienced this as well.
I have flashed my phone yesterday with latest from Haykuro with CUPCAKE. (NO SD APPS)
Phone is running a little slower and I started having the issues with the DATA connection.
In the middle of the Web page loading, the phone looses data connection and I am only left with ability to use voice. The data connection comes back in a few minutes and same thing happens as soon as start using the data connection again.
I do not know if previously stable connection at my location all of a sudden became bad or the new build is causing this.......
just to add
Not to dissenlighten people here but t mob has crappy serivce to rural areas. I myself live in brunswick md usa. I have had. 2 bars since I first got this phone with rc30 with constant dumps to no signal all the time when it upgraded to rc33 still the same thing. Then I rooted my to jf rc33 still the same thing. After that I used jf 1.5 and it still craps out. When I go 20 mins to the north to frederick,md I get full bars and no dissconnects so if it where a radio issue there would have been some kinda difference between radio updates. I myself am a ham operator so I should know how radio signal works so when I chock it up to t mobs crappy service I do not do this lightly since the nearest tower is 20 mins either way from me. People need to stop blaming other peoples builds for this issue since the radio update is from google. If I pop a att sim I get full bar and no dissconnects cause the tower they use is closer that's how I know it's a t mob problem not an issue with the radio. Remember troubleshooting is the best way to see where the problem is. Till t mob puts up more towers and fixxes the packet loss to the phone to remedey this then we will all have crappy service which does not seem to be in the near future for anyone.
I had a similar problem when I was on stock RC30. I called in to tech support and they set up a new APN on the phone so it would switch back to EDGE faster if I lose the wifi connection. I would suggest if you're not around stable wifi, just turn it off.

[fixed] Internet problem on sensation?

Hi,
To be clear: Internet is not the app, not over Wifi but over 4G/3G/H etc..
I got my sensation 3 days now and there seems to be a issue with the internet connection.
Mine keeps requesting data but it doesnt get any data back.
Apps like internet browser sometimes work and sometimes they dont (loading google), the weather app says there is no internet connection and manage to sometimes get the actual weather.
I tried restarting it serval times but no success..
Internet does work on my HTC Hero.
Edit:
Found the problem, had to enable data roaming..
Odd thing that it works sometimes without roaming tho..
4G internet issues
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
palehose80 said:
I am having the same problem with my internet, though enabling data roaming did not correct my problem. Internet and web based apps work fine over WIFI, but will randomly work over 4G. Is anyone else having a similar issue?
Click to expand...
Click to collapse
I get a severe lag now and then when connected to 4G - seems to take a while for the connection to initiate. I've tried the "fix" posted in another thread, but that only seemed to resolve the issue temporarily.
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
palehose80 said:
It seems like location may have something to do with it as well. The tower closest to my home is where I experience the most issues. Though my G2X or my fiance's vibrant work without any issues.
Click to expand...
Click to collapse
That could contribute to my issue. I seem to live near a cell dead zone.
Theres a few threads open on this issue. There doesnt seem to be a permanent fix yet, but it is extremely annoying.
Same here, my connection would send data but winter recieve sometimes. Kinda annoying. Hopefully, htc addresses this problem soon.
Sent from my HTC Sensation 4G using XDA Premium App
Same issue - across multiple handsets
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Apollo-2 said:
Hi, it's been a while since I posted in XDA but this issue has been a regular one with my T-mobile service, across multiple devices. I have searched far and wide for anyone else seeing this exact problem, and finally here you are. I hope this helps other users:
1) Purchased the original myTouch 3G; approx 1 year with zero connectivity issues. Loved it, exceptional for its time.
2) Purchased (upgrade) myTouch 3G Slide at launch. Following 3-5 months saw This issue with outgoing data, but no incoming response. 60/40 the internet would respond or not in any application (web, streaming, podcasts), it was a real crapshoot. Assumed the problem was isolated and performed a few master resets. Zero apps installed and continued to see the same issue. Decided it was either software or radio related and called T-mo for advice. They suggested a replacement unit after standard troubleshooting (re-seat SIM, master reset, check that you have substantial signal).
3) New MT3G Slide, same outcome. Called back. Finally received a reasonable suggestion: get a new (free) SIM from T-mo as the one I currently had was slightly older. Was sure this was the issue as the rep sounded very confident when I explained the situation. Received new SIM!
4) No change, issue persisted. Following day called T-mo and had a 'ticket' escalated to engineering dept. Was assured I would receive a call from eng. dept, but no such luck. Bothered by this whole mess and lacking in answers from T-mo, I sold the Slide and upgraded to the G2X.
5) The issue once again reared its head! If the stars were aligned and I did get In/Out data, it was 11KB/s (90kbps) tops. Ex: 5MB podcast would take 0.5-1.5 min (30-90 sec) to download prior to issue, now 10-15 min. This was with no apps installed, 4 bars of signal, 4G status icon, across multiple geographical locations, and fingers on both hands crossed. It was about this time I suspected that somehow T-mo's network was throttling my account. But, I had never used more than 1GB in a month, and they assured me I was not being throttled. A serious WTF was had
6) Realizing there were bigger problems in the world and finally at wit's end, I returned the G2X and am waiting patiently for my contract to expire in July, while using an old Nokia candybar in the meantime for calls and text only.
7) July: move to new carrier or stay with T-mo (if we can figure out what this issue is). 8 year customer, need internet on a smartphone though.
Click to expand...
Click to collapse
I am having the same issue, and have gone through the same steps. New Sensation (exchnaged mine twice now) followed by new SIM, tried the *fix* posted, turned on data roaming, and still nothing. I have talked to Tmo several times, and they are supposed to be checking the towers in my area, an engineer is supposed to contact me in up to 72 hours. The Evo 3D comes out before my 14 day return period, so I may just jump ship if this problem persists. Hoping to find a fix though, as this phone is amazing when it's on Wifi

[Q] mobile network disconnects and gets stuck "turning on"

Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
Click to expand...
Click to collapse
This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...

Strange Network Errors

Hi all, woke up this morning to find some strange network errors when using the mobile data network (AT&T).
Error: 502 Bad Gateway on certain sites and apps.
Not working: ESPN, XDA, Speedtest.net, Yahoo, Gamefly, Crackle, Pandora, TuneIn Radio Pro, Flixster.
Working: All google sites and apps, Netflix, Soundhound, Kindle, Nook, Groupon, Urbanspoon, Amazon Appstore, Comixology, Draw Something, Flipboard, Instagram, WhatsApp, Skype, Zinio.
Have not tested all on Wifi, but ESPN and XDA did work at home this morning.
So, can anyone test any of these sites and report back? I wonder if it is a local ATT network thing or something more widespread. I doubt it's a problem with the websites.
The only thing I did this morning was flash V2 of Scott's extended quick settings. On the off chance that caused the error, I flashed back CleanRom 2.1, but the errors remained. Every site was working perfectly yesterday.
Thanks
I have the same problems, my data doesn't work at times and wifi drops like crazy, this is annoying
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
thcue said:
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
Click to expand...
Click to collapse
I am at the workplace, so I cannot for another few hours at least.
Just tested ESPN.com on a co-workers iPhone. Took forever and a half to load, but no 502 error (tried on my phone 5 feet away and still no-go). Will try some others.
In any case, I am going to pass by an ATT store on my break and ask around if the problem persists.
dozer3677 said:
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Click to expand...
Click to collapse
I am having the exact same problem, it started this morning... iphone 4S on at&t 3G.
mine are all back up and working properly, I can browse xda on my phone again
bloodrain954 said:
mine are all back up and working properly, I can browse xda on my phone again
Click to expand...
Click to collapse
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
dozer3677 said:
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
Click to expand...
Click to collapse
out of curiosity, are you in south florida?
bloodrain954 said:
out of curiosity, are you in south florida?
Click to expand...
Click to collapse
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Network issues but different
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Update- Working for me now too. Funny enough, I had to go to the ATT store to handle some account stuff, and when I mention to the staff member the little issue I was having in the morning, my test page loads up perfectly fine .
Still find it very odd that the error was selective about which websites were accessible.
bspilner said:
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Click to expand...
Click to collapse
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Artood2s said:
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Click to expand...
Click to collapse
Yeah I kinda figured, I just purchased on 17th and am coming from and Inspire 4g, rooted running ARHD 7.X.X. I never had the issue with that phone but it wasn't "4g" nor was it the same radio. I was just checking if someone had the same issue and had another solution. Maybe a new, Im still running 1.73....
Much thanks man.
The One S got a connectivity fix today, hopefully we'll receive one soon as well
dozer3677 said:
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Click to expand...
Click to collapse
Wow small world, Willow Grove is about 5 minutes from me too.
I wonder if constantly having LTE on is causing problems, maybe it gets stuck trying to acquire a signal
I think AT&T may have had internal network issues, I was having pretty severe connectivity problems on mobile data for a while on my Inspire today, cleared up by lunchtime though.
Had the same network errors this morning. I'm actually traveling in south Florida and it cleared up by around noonish today. Weird
Sent from my HTC One X using XDA

Verizon S10e no longer works on Verizon after outage? Works on Mint sim (Tmobile) no problem.

Hi,
Suddenly on Tuesday when Verizon had the outage in NY my phone started not being able to make calls, data didn't work and visual voicemail stopped working completely but texts worked intermittently. I spent hours resetting my phone network, clearing cache and got no where. Intermittently I could make calls over wifi. I noticed my signal kept going from signal to no signal at all? After several more days of verizon support and engineers visual voicemail started working for new voicemails bit old ones were grayed out. Then today after switching to a new 5g simcard and 4.5 more hours they gave up and said my phone is under warranty and they are sending a new one (assumed refurbished). The odd thing is texts still work over wifi but no data or calls? I also have a Verizon network extender.
Any idea what in the world is going on? Is it Verizon that caused this or my radio in the phone?
Would it be better to send my phone to Samsung for repair or keep the assumed refurbished one from Verizon as my original warranty didn't end until November 2023?
I tried looking around for others with this issue. Is it causation or coincidence this happened during an outage?
Maybe this has something to do with it?
verison layoffs - Google Search
S10eandtears said:
Suddenly on Tuesday when Verizon had the outage in NY my phone started not being able to make calls, data didn't work and visual voicemail stopped working completely but 192.168.100.1 192.168.1.1 texts worked intermittently. I spent hours resetting my phone network, clearing cache and got no where. Intermittently I could make calls over wifi. I noticed my signal kept going from signal to no signal at all? After several more days of verizon support and engineers visual voicemail started working for new voicemails bit old ones were grayed out. Then today after switching to a new 5g simcard and 4.5 more hours they gave up and said my phone is under warranty and they are sending a new one (assumed refurbished). The odd thing is texts still work over wifi but no data or calls? I also have a Verizon network extender.
Any idea what in the world is going on? Is it Verizon that caused this or my radio in the phone?
Would it be better to send my phone to Samsung for repair or keep the assumed refurbished one from Verizon as my original warranty didn't end until November 2023?
I tried looking around for others with this issue. Is it causation or coincidence this happened during an outage?
Click to expand...
Click to collapse
Since you mentioned that your phone's signal was intermittently going from signal to no signal at all, it suggests that there may have been disruptions in the network coverage or connectivity in your area during the outage. This could explain why you were unable to make calls or use data on your phone.
SAMI_AI202 said:
Since you mentioned that your phone's signal was intermittently going from signal to no signal at all, it suggests that there may have been disruptions in the network coverage or connectivity in your area during the outage. This could explain why you were unable to make calls or use data on your phone.
Click to expand...
Click to collapse
You k ow
MrGoodtunes said:
Maybe this has something to do with it?
verison layoffs - Google Search
Click to expand...
Click to collapse
You know I was told an engineer would follow up with me a second time and they never did which is why I escalated things. In total I spent over 16 hours. Seeing the layoffs, I wondered if someone there was like OK want to fire me let me ruin your system on the way out.
SAMI_AI202 said:
Since you mentioned that your phone's signal was intermittently going from signal to no signal at all, it suggests that there may have been disruptions in the network coverage or connectivity in your area during the outage. This could explain why you were unable to make calls or use data on your phone.
Click to expand...
Click to collapse
I thought the same thing at first but then the other lines I have all iphones had no issue after Tuesday somehow. It seems to be something on their end though as how could some voicemails be locked and other not?

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