For the past couple weeks I have been having major connection problems with 3G & WiFi. It would just stop working, even though the bars would be there and show that it is working, but nothing would load. Normally have to turn off Wifi or data for a couple minutes and then turn it back on, or reboot, but even then it does not last that long.
I found on these forums and other places that people seem to have been having the same issue and was caused by the recent update from SuperSU and something it was giving permissions to called mksh. So I denied it permissions, continued to have problem, I went back to the older version, still the saem, I removed the program, and started using just normal Superuser, and the problem still continues.
I was for sure this was the problem, but the program is gone now. I know it can't really be the mksh by itself because it's part of the android OS. For awhile I thought it might have been my SIM card but quickly realised that well WiFi is a problem as well, not just 3G data.
Any one have ideas about this? It's getting really annoying and almost not usable.
BUMP, anyone, this is getting quite annoying. I have searched and done everything possible.
Still needing help.
I don't like bumping this all the time.
I have done all the searching I can, no one has similar problems, no one has any ideas?
Still looking for some answers.
I guess I am the only one.
service issue
toggle airplane mode and if it works call your provider it sounds like a issue with your service
frog1982 said:
toggle airplane mode and if it works call your provider it sounds like a issue with your service
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Click to collapse
What do you mean by toggle Airplane mode, when having the problem, turn it on, then turn it off, to see if service works again?
Yes that works, that is what I do most of the time, actually most of the time I have airplane mode on, and then have only wifi enabled.
Either way, how does troubles with WiFi as well as 3G connections mean a problem with my service provider? They don't provide WiFi
Anyone..
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
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I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
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Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
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Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
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Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.
I can't figure this out to save my life. 6039s Android 6. No root. No special mods. Nothing. Bone stock.
In the middle of the day today I suddenly started getting a horrendous wakelock. I thought it was a Google Play issue but it turned out that it's some kind of mobile data issue.
My LTE connection isn't working right. It's slow for some apps and non existent for others.
For instance my sports score app loads at 2G speeds. My web browser seems to work okay. But my t mobile tuesday's app gives me a big warning that I'm not connected to the internet at all. And the Google Play app gives me all kinds of warning that I need to have background data enabled to use Play, but background data IS enabled.
Making matters worse, when this issue is happening my phone enters a miserable and unstoppable wake lock that drains the battery so fast it hard to even charge it. And it saps up the system resources to heavily that the phone slows down to a crawl and can't be used for anything else. Not to mention the phone gets insanely hot from the excess processing. Could a tower issue that's causing a connection problem cause such a wakelock?
I tried doing a reset of the radio connections in settings, but I don't think it actually did anything because all my settings and connections were still there. Still had my wifi password, BT connections, etc.
I tried wiping cache in recovery but it didn't work. Says it did it. But on reboot I didn't get the "app 1 of 82 is updating". So I don't think it actually did that either.
I cannot figure this out to save my life.
I thought maybe it was a tower issue. But my wife has the exact same phone and it's working fine. I called T Mobile and they said they are having a tower problem near my house, but still...wife's phone is fine. And I've seen this problem now in 3 different locations across about a 5-6 mile range. So I have to have been on more than 1 tower in that time.
When I turn on wifi and have a wifi connection the problem goes away entirely. That's telling me that the problem is the system getting upset that it doesn't have a solid internet connection. Changing the connection to 3G or 2G does not solve the issue.
The problem lasted the whole second half of yesterday, was fine overnight while I left wifi on, was fine on day 2 when I was back to 4G networks, and then suddenly is back again.
Anyone got any ideas or suggestions?
Is there some server android is trying to stay in constant contact with that I can block the connection to? Perhaps limit background data to something? I can't figure out what.
This update was irrelevant. Turned out to be a red herring. Still having the problem.
Nevermind this update. STill having the problem
I give up. I'm about to throw the phone against a wall to smash it. The system has become totally loused up. Whenever it goes into these goofy wakelock states the system is so overtaxed that everything takes forever to process. Nothing solves it.
And its' getting worse. Now I have oddly limited connectivity.
T Mobile's tech support was useless. They had me thinking it was a tower issue. That was 3 days ago. Now suddenly they have no records of a tower issue in my area over the last week.
I can make voice calls. But I cant' send text messages. I can use my web browser to search the internet, but not SOME apps that need data like a weather app or Google Play. Other apps work fine to pull data.
Yet it says I have an LTE connection the whole time.
This is the single weirdest issue I've ever seen on Android.
What in the hell could have just jumped in out of nowhere and started causing these issues?