Mobile Data Connection Dropping - Verizon HTC One (M8)

I have installed ViperOne and Clean Rom and I have the same problem with both. After a while of inactivity my data will just quit working. The icon will still be there but the phone won't connect at all. I have to place it into airplane mode to fix this. And just fyi sleep mode is off and power saver is off. It's just like my phone forgets how to connect after a little while. I had ZERO problems when I was stock. And now this.....please help me!
Sent from my HTC6525LVW using Tapatalk

Oh and I have also done factory resets between each Rom install so everything was clean when it was flashed.
Sent from my HTC6525LVW using Tapatalk

tm1618 said:
Oh and I have also done factory resets between each Rom install so everything was clean when it was flashed.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Did you figure this out? i'm having the same damn issue.

bnsrowe said:
Did you figure this out? i'm having the same damn issue.
Click to expand...
Click to collapse
Nope. I've returned completely to stock and am going to get a new SIM card tomorrow. If that doesn't work I'm going to get a warranty replacement.

bnsrowe said:
Did you figure this out? i'm having the same damn issue.
Click to expand...
Click to collapse
Read santod's post here
http://forum.xda-developers.com/showthread.php?p=55130095
then respond in this thread. scrosler doesn't want us to discuss this issue in his rom thread. This is the perfect place to continue.
I can't wait to try it because I have the same issue on my travels but will have to wait until I get home and to my PC. Would love to read more success stories...
In essence santod says: flash the stock recovery, do a factory reset from hboot to restore the VZW radios, then restore your setup. Should work with most sense roms, but so far the people solving this issue all flashed a RUU.
Anybody have a link handy for the stock recovery?

i've ruu'd back to "stock" and am trying this now.

berndblb said:
Read santod's post here
http://forum.xda-developers.com/showthread.php?p=55130095
then respond in this thread. scrosler doesn't want us to discuss this issue in his rom thread. This is the perfect place to continue.
I can't wait to try it because I have the same issue on my travels but will have to wait until I get home and to my PC. Would love to read more success stories...
In essence santod says: flash the stock recovery, do a factory reset from hboot to restore the VZW radios, then restore your setup. Should work with most sense roms, but so far the people solving this issue all flashed a RUU.
Anybody have a link handy for the stock recovery?
Click to expand...
Click to collapse
Stock Recovery: Link :good:
You can find that and my firmware links in this thread.

Did the stock recovery so far so good but I won't know for sure until I get out and about today. It seems I didn't have the issue until it dropped from 4g to 3g back to 4g and have a decent 4g signal at home.

For now it seems as though that did the trick. I didn't loose data all day, we will see though.

Well it didn't work, I had to toggle airplane mode several times today to get data to work again.

bnsrowe said:
Well it didn't work, I had to toggle airplane mode several times today to get data to work again.
Click to expand...
Click to collapse
Are you going to RUU?
That's what I plan to do tomorrow. It's getting to be extremely annoying. Not even toggling airplane mode or mobile data on/off does anything. I have to reboot every time.

berndblb said:
Are you going to RUU?
That's what I plan to do tomorrow. It's getting to be extremely annoying. Not even toggling airplane mode or mobile data on/off does anything. I have to reboot every time.
Click to expand...
Click to collapse
RUU'd, stock recovery, flashed radios, and new SIM. I've tried everything. It seems as though if I'm in a low signal area where I go from 4g to 3g to Wi-Fi it happens. It's like there's a handoff problem between all the radios. Will show 4 bars of 4g but under mobile data in settings says disconnected.

Mine just started doing this. I'll RUU when I get back home to Texas.

bnsrowe said:
RUU'd, stock recovery, flashed radios, and new SIM. I've tried everything. It seems as though if I'm in a low signal area where I go from 4g to 3g to Wi-Fi it happens. It's like there's a handoff problem between all the radios. Will show 4 bars of 4g but under mobile data in settings says disconnected.
Click to expand...
Click to collapse
May want to try this

kc6wke said:
May want to try this
Click to expand...
Click to collapse
Trying this now, we'll see what happens.

bnsrowe said:
Trying this now, we'll see what happens.
Click to expand...
Click to collapse
I can confirm that it did fixed the issue, I didn't loose data all day no matter if wifi, 4g,3g, or 1x,

Same here. In the last 5 days I travelled in 3 states, large cities and very rural areas where it dropped to 3G or 1x - it never had problems to return to 4G (or getting a data connection at all).
This fix proves what's so great about these forums! I probably would have ditched a phone I totally love in all other aspects due to a problem that OEM customer service would not even acknowledge existed!

Related

No signal or data

I'm not skyraider Zeus preview and have no no issues till last night. Now all of a sudden since last night I have not been able to get 1x, 3g anything and signal drops. Have multiple lines on verizon and the rest of the phones are fine. Really don't want to change roms but will if I have to.
Have you tried to just reload the rom on top of what you have now?
Have you tried to restore a backup?
Sent from my ADR6400L using XDA Premium App
ibsk8 said:
Have you tried to just reload the rom on top of what you have now?
Have you tried to restore a backup?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Okay I just restored a backup of liquid gingersense and same problem... Starting to get a bit scared.
Alright flashed the brand new GB radio from "someplace." Still have same problem. Sometimes I have full bars but no 3g and can't get calls tried to test and calls don't go through so my phone is kinda pointless... I'm really panicking I need this thing...
When you installed the new radio did you also install the LTE radio?
Stumpsalot said:
When you installed the new radio did you also install the LTE radio?
Click to expand...
Click to collapse
Honestly no clue how would I be able to tell? I've installed nearly every radio and never has two separate radio files.
cstrife999 said:
Honestly no clue how would I be able to tell? I've installed nearly every radio and never has two separate radio files.
Click to expand...
Click to collapse
There are not two separate radios to install. If you downloaded MR3, it will work if you're on a GB Rom. If you're on a froyo Rom then you need a froyo radio.
Also check to make sure your battery door is completely attached. Your antennas are in the door and it must be attached.
Sent from Synergized Thunderbolt via the XDA Premium App
cstrife999 said:
I'm not skyraider Zeus preview and have no no issues till last night. Now all of a sudden since last night I have not been able to get 1x, 3g anything and signal drops. Have multiple lines on verizon and the rest of the phones are fine. Really don't want to change roms but will if I have to.
Click to expand...
Click to collapse
Were you running a leaked radio when you had this problem first off?
mAlfunkti0n said:
Were you running a leaked radio when you had this problem first off?
Click to expand...
Click to collapse
I was running the OTA MR2 radio since release never had any problems then last night out of nowhere it just happened. Have been scrambling ever since.
CanesDrew said:
There are not two separate radios to install. If you downloaded MR3, it will work if you're on a GB Rom. If you're on a froyo Rom then you need a froyo radio.
Also check to make sure your battery door is completely attached. Your antennas are in the door and it must be attached.
Sent from Synergized Thunderbolt via the XDA Premium App
Click to expand...
Click to collapse
Went back to MR2 radio now since I know it's not a radio issue. Battery door is completely sealed. Checked to see if the metal was bent in any way and it's not.
EDIT: Every time I reboot it gains bars back for a bit but no 3g. I've tried calling during this period to no avail. Then it looses bars with just an x over them. The one thing I am thinking is there any possibility that the sim just died...
Did you check your mobile network settings? Are you on LTE only mode possibly?
As goofy as it sounds, when I first rooted my TB awhile back I completely lost signal then was able to pick up 1x and that was it. I did a factory reset on the device (as instructed by VZW), and it actually worked. Nothing else had been done to the device besides a root, no one else could figure out what exactly went wrong, but the wipe restored it back to "factory" root and it worked perfectly.
g00s3y said:
Did you check your mobile network settings? Are you on LTE only mode possibly?
Click to expand...
Click to collapse
No LTE/CDMA. I have done like 30 factory resets lol. Called Verizon to make sure there was no outage. I'm getting a new device (Not refurbished shockingly) over-nighted. The big bummer is having to reroot and such, but hey the guy was nice about it and everthing so no complaints. I can live without it for one day. Thanks for all your help guys!

T-Moblie service issue?

Just want to know if its just me or other people also. Lately even when I have service I don't actually have service..... Internet won't work/don't get texts I have to restart my phone to get it working again. Just want to know if it my phone or the service. Im running on [ROM-Leak][ODIN] Gingerbread 2.3.4 T959VUVKG4.
I had a similar issue coupke if weeks ago. Lasted about a day here. do you have the problem when using wifi too?
Sent from my SGH-T959V using XDA App
No I have no issues with wifi.. This has been going on for about 3 days now... it pissing me off....
You could try flashing another modem and see if it gives you better results. It might just be that KG4 isn't good for your area.
um go To Wirless & networks then go to Mobile Networks Network operators and hit search now.. and when tmobile comes up click on it... try that see if it works
i don't know if this is considered a service issue or not though, but i did have a couple of calls that did not go through and i'm on Valhalla 1.3.2.
Anyone else you know in your area on T-Mobile? If so are they having an issue? If not, definitely turn off the phone, reseat the SIM (if it's old, go get a new one), then see if it's better. If not, try what bkoon said. Let us know how it goes.
Sent from my SGH-T959V using XDA App
onlyonthursday said:
Just want to know if its just me or other people also. Lately even when I have service I don't actually have service..... Internet won't work/don't get texts I have to restart my phone to get it working again. Just want to know if it my phone or the service. Im running on [ROM-Leak][ODIN] Gingerbread 2.3.4 T959VUVKG4.
Click to expand...
Click to collapse
My Wife running an unlocked Apple iPhone 3G on T-Mobile has had the same, as have I with Valhalla, howevery I have had less trouble while using WiFi calling mode.
bkoon1218 said:
You could try flashing another modem and see if it gives you better results. It might just be that KG4 isn't good for your area.
Click to expand...
Click to collapse
I'm still new to this so I don't know how to flash a modem/what exactly a modem is but I will look it up and see.
Also I didn't say it in the OP but this happens randomly. I sometimes go for almost the whole day without it doing this and sometimes it happens 10 mins after I turn on my phone.
markusrow said:
My Wife running an unlocked Apple iPhone 3G on T-Mobile has had the same, as have I with Valhalla, howevery I have had less trouble while using WiFi calling mode.
Click to expand...
Click to collapse
If she's having a similar issue on a totally different phone it would seem to be a T-Mobile issue. Does it only happen in a certain area (your house, places you go/hang out, etc.) or all over the city?
stephen_w said:
If she's having a similar issue on a totally different phone it would seem to be a T-Mobile issue. Does it only happen in a certain area (your house, places you go/hang out, etc.) or all over the city?
Click to expand...
Click to collapse
No it's just random for me.
onlyonthursday said:
No it's just random for me.
Click to expand...
Click to collapse
Ah, I misunderstood. I thought you meant she has the same issue. What about doing a factory data reset & also reseating the SIM? Barring that, maybe flash a new ROM onto it to see if that helps. As bkoon alluded to, some modems (the part that talks to T-Mobile as well as wifi) work better in some areas than in others. Flashing a different ROM via ODIN would give you a different modem.
If you just want to flash the modem itself via ODIN, take a look in the developer forum (http://forum.xda-developers.com/showthread.php?t=1192436). You open ODIN, put the modem file in the "PHONE" location, and hit start.
If you need help, let me know & I'll help in any way I can.
stephen_w said:
Ah, I misunderstood. I thought you meant she has the same issue. What about doing a factory data reset & also reseating the SIM? Barring that, maybe flash a new ROM onto it to see if that helps. As bkoon alluded to, some modems (the part that talks to T-Mobile as well as wifi) work better in some areas than in others. Flashing a different ROM via ODIN would give you a different modem.
If you just want to flash the modem itself via ODIN, take a look in the developer forum (http://forum.xda-developers.com/showthread.php?t=1192436). You open ODIN, put the modem file in the "PHONE" location, and hit start.
If you need help, let me know & I'll help in any way I can.
Click to expand...
Click to collapse
Thank you. Right now I'm flashing a new rom but kinda stuck... im at the last part where you flash it from CWM but I dont know what to push to start the flashing... I just got done readin the noobs guide to flashing but it doesnt tell you the final step haha
Edit: NVM i got everything working with the new ROM so I will report back later to see the results and also try new modems.
onlyonthursday said:
Thank you. Right now I'm flashing a new rom but kinda stuck... im at the last part where you flash it from CWM but I dont know what to push to start the flashing... I just got done readin the noobs guide to flashing but it doesnt tell you the final step haha
Click to expand...
Click to collapse
I have to admit I'm CWM stupid Iv'e only ever flashed dsexton's Adrenaline Shot from CWM. I've never flashed a new ROM that way. I imagine it's the same as flashing any other ZIP, though. Tell me what steps you followed & where you're stuck & I'll do my best to help.
I'm more of an ODIN guy, but that's because I'm fairly new to this too.
stephen_w said:
I have to admit I'm CWM stupid Iv'e only ever flashed dsexton's Adrenaline Shot from CWM. I've never flashed a new ROM that way. I imagine it's the same as flashing any other ZIP, though. Tell me what steps you followed & where you're stuck & I'll do my best to help.
I'm more of an ODIN guy, but that's because I'm fairly new to this too.
Click to expand...
Click to collapse
Ya... I have had to many bad experiences with odin. CWM has been pretty easy so far.
stephen_w said:
If she's having a similar issue on a totally different phone it would seem to be a T-Mobile issue. Does it only happen in a certain area (your house, places you go/hang out, etc.) or all over the city?
Click to expand...
Click to collapse
We have not been monitoring carefully, however it may be in areas where reception is poor.
markusrow said:
We have not been monitoring carefully, however it may be in areas where reception is poor.
Click to expand...
Click to collapse
Well the thing is I have full bars and even says 4G but it acts like I have no service(also this only started recently and I used to never have problems). It hasn't happened since I installed a new ROM yet but I have only had the ROM for about 5 hours. I am going to try out modems also to see if I can get better reception in some areas, but I have never changed the modem before so we will see how it all goes.

JB 4.1.1 Won't connect to tmobile towers

It updated OTA on it's own and was working last night. This morning I looked at my phone and it was connected. I moved it and it lost signal and hasn't gotten it since. I can't force it to connect, will get roaming but roaming in this area is emergency only.
AtomicPC said:
It updated OTA on it's own and was working last night. This morning I looked at my phone and it was connected. I moved it and it lost signal and hasn't gotten it since. I can't force it to connect, will get roaming but roaming in this area is emergency only.
Click to expand...
Click to collapse
Slight update, no APN settings are on here, won't save when I try to add them. Well it saves but then it still shows none.
Its busted, reflash
Sent from my Nexus S using xda premium
xsteven77x said:
Its busted, reflash
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Just did that. Still nothing.
Ok I've flashed 4.0.4 then CWM to 4.1.1 and nothing. Flashed 4.0.4 and nothing then flashed GB on it and nothing. I'm out of ideas.
Maybe you didn't save properly? Don't press back when done inputting everything, but press menu>save.
If that doesn't work, there's a remote possibility it's a problem with the SIM card. You might want to go to your carrier store and ask for a new one; in my experience this is usually free. Other than that, if flashing a whole new ROM doesn't fix it, I have a hard time understanding how it could be anything other than a hardware issue.
zorak950 said:
If that doesn't work, there's a remote possibility it's a problem with the SIM card. You might want to go to your carrier store and ask for a new one; in my experience this is usually free. Other than that, if flashing a whole new ROM doesn't fix it, I have a hard time understanding how it could be anything other than a hardware issue.
Click to expand...
Click to collapse
It was the sim card. I wished I would have thought of that before I wiped everything though. Oh well I got a clean install and learned a lesson. Never skip step 3...

well it's was fun, but i give up..

i've tried to re-flash the rom with the T699UVBMC5_T699TMBBMC5_T699UVBMC5_HOME.tar.md5 and although it seemed to working fine, (internet access etc.) i just can't dial with it anymore (while i can do that with another phone with the same sim) , add to that, the strange wifi connectivity issue i've been getting (as in hopping back and forth between roaming data and my access point) , the sluggish behavior i keep getting along with the extended battery reaching 45 deg Celsius (might be all the bloatware i couldn't remove), and now i can't even find another one (unlocked) in ebay.
just too much, the glide i have still works well sort of..
emaayan said:
i've tried to re-flash the rom with the T699UVBMC5_T699TMBBMC5_T699UVBMC5_HOME.tar.md5 and although it seemed to working fine, (internet access etc.) i just can't dial with it anymore (while i can do that with another phone with the same sim) , add to that, the strange wifi connectivity issue i've been getting (as in hopping back and forth between roaming data and my access point) , the sluggish behavior i keep getting along with the extended battery reaching 45 deg Celsius (might be all the bloatware i couldn't remove), and now i can't even find another one (unlocked) in ebay.
just too much, the glide i have still works well sort of..
Click to expand...
Click to collapse
Try to go back to OTA from T-mobile.
how can i got back to ota?
didn't what went dead as soon as i flashed?
mazak23 said:
Try to go back to OTA from T-mobile.
Click to expand...
Click to collapse
Through Kies, do a firmware upgrade and initialization.
But it's already version 4.1.2
Sent from my SGH-I927 using Tapatalk 2
emaayan said:
But it's already version 4.1.2
Sent from my SGH-I927 using Tapatalk 2
Click to expand...
Click to collapse
So it is huge chance it is hardware problem.
If I were you, i would again do flash with T-mobile firmware, but before clean everything.
you mean stock rom? how can i do that?
well i found the stock rom here, http://samsung-updates.com/device/?id=SGH-T699 flashed it, and the phone works, but now, the wi-fi doesn't, i mean when i turn it on, it simply turns itself off again.
emaayan said:
well i found the stock rom here, http://samsung-updates.com/device/?id=SGH-T699 flashed it, and the phone works, but now, the wi-fi doesn't, i mean when i turn it on, it simply turns itself off again.
Click to expand...
Click to collapse
Firstly it is not official Samsung site.
Try to do hard reset and then update over the air.
well something must have worked.
mazak23 said:
Firstly it is not official Samsung site.
Try to do hard reset and then update over the air.
Click to expand...
Click to collapse
eventually i ended up upgrading use kies, that solved the issue with wi-fi (well sort of, i noticed that at least at home, i somtimes see BOTH wifi and 4g icon, like it can't decide which network to use) ,and still able to dial .
so now i have an operational phone, and back to square 2, meaning how can i root with a CWM that blocks all files with signature verification failure.

LTE issues

Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Here in the UK, the carrier EE got some bad press for doing this and its apparently normal as far as I know for LTE to drop down to 3G so it can handle the call.
Did this happen on your GS4? Is it a new thing or have you just not noticed it before?
Sent from my Nexus 5
tevil said:
Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Click to expand...
Click to collapse
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
shotta35 said:
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
Click to expand...
Click to collapse
Ironically my GS4 did not do this, perhaps it knew it was on a call and just decided to lie to me.
Think I should call AT&T?
Funny over a week+ with google support and NO ONE could tell me this? THIS is why I come here
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
dabbill said:
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
Click to expand...
Click to collapse
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
tevil said:
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
Click to expand...
Click to collapse
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
dabbill said:
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
Click to expand...
Click to collapse
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
tevil said:
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
Click to expand...
Click to collapse
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
dabbill said:
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
Click to expand...
Click to collapse
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
tevil said:
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
Click to expand...
Click to collapse
I am not rooted, just have unlocked bootloader. I have been running 4.4 radio with 4.4.2 for the past 3 or 4 days now and seems to be much better signal.

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