Question - Help please
My Sony Xperia Z (C6603) just died for the first time (had it for 1.5 years)
I couldn't update the phone over the wi-fi so i connected to PC companion.
It updated the app on windows 7 (64BIT)
Started update procedure
Battery of phone was 85%.
I entered the last phase, it said enter the USB while pressing volume down.
Then windows gave message USB device not recognised, the phone stopped working and the update procedure of pc companion stopped
I am in a very stressful situation, moving today, lost my phone -- need it!
Sony support useless said to repair via the tool, the tool doesn't recognise my phone!
HELP please...+( some tech guru out there?
UPDATE:
AFTER Calling Sony and then Microsoft I figured it out.
Problem was my 5 year old laptop - drivers.
I searched around and found this
http://forum.xda-developers.com/showthread.php?t=2635830
I installed ALL of them, and then charged phone a bit ~15 minutes, and restarted PC meanwhile.
Then I open PC companion, and plugged phone in when it said ''Update failed- please connect to PC'' when ''repairing'' in PC companion
Sorry for bad english.
GL for all..
Dude the problem will be solved only after flashing rom again.. But as you said that your device is not recognized.. Then there will be some problem with your pc drivers....
You can try on other pc
And some time these kind of errors occur randomly...
. I don't understand that 1 minute ago device was recognizing and now it's not.....
Sorry bro...... I didn't solved your problem but you should try on other pc....
Hi guys!
I would seriously appreciate help with this case.
I have friend's Xperia J on my hands, trying to bring it back to life.
The situation is like this:
The phone had failed upgrade to Jelly Bean (I have no specific info how that happened). Now it boots, goes through 'Android is upgrading' phase (optimising applications), goes to homescreen, and then after a few moments a lot of crashes happen (for example "Unfortunatelly DownloadAgent has stopped working") and after some time (usually 1 min) phone freezes and restarts.
To me it seemed like an easy case - just reflash stock firmware and we're good. So i've tried repairing through PC Sony Companion, but when I am told by software to put the phone into flash mode (vol down + usb cable) it just sits there not detecting the phone. I've tried windows 8.1 and windows 7 machines and usb 2.0 with sony cable.
Next, I've tried flashtool, also installing flashtool drivers. When I'm told to plug usb cable, it only goes to 'Reading device information' and just sits there. (Green led is lit).
When I check drivers with phone in flash mode this is what I get:
11/029/2015 13:29:56 - INFO - List of connected devices (Device Id) :
11/029/2015 13:29:56 - INFO - - USB\VID_0FCE&PID_ADDE\5&212AC8FC&0&3 Driver installed : true
So, I'm kind of out of options here, and any help would be appreciated! Also, I suppose that 'USB Debugging' is not turned on, it is hard to check with all those crashes happening, but I dont think it matters.
Thank you for any suggestion :good:
Try with different cable, and connect it on back usb port. I had problems with flashing with original cable that comes with phone, now i use short 10cm from Nokia. I haven't had any problems since.
Good Luck.
Xperia M2 D2303 on K.K. 4.4.4
I have Miro phone and my phone war soft brick yesterday
I want to flash my phone to solve this problem
but i couldn't connect my phone to my PC
I installed PC companion and Sony Miro USB Drivers
but again windows couldn't found my phone
In one sec it connect and in one sec it reconnect (connect with this error
"USB Device Not Recognized" )
can anybody help me please ?
Hello,
I've been trying to charge my phone through the USB cable that came with the device. It works with the charger, but once i plug it into my pc it doesnt work. When I open Sony PC Companion it doesnt recognize a device either. Now when I enable USB debugging, it works for 2 seconds and then it goes back to non functioning. What i mean by it works for 2 seconds is, the device gets recognized by sony pc companion but then gets unrecognized immediately, i get the charging icon for 2 seconds en the device says its connected to the pc via MTP. But then I can't do anything with it. In device manager it has 2 unrecognized devices: ADB interface and MTP.
What is wrong here?
bump
Try another cable if you have one.
Also install the drivers for your phone from this site.
http://developer.sonymobile.com/downloads/drivers/
Skickat från min E6653 via Tapatalk
J03llV said:
Hello,
I've been trying to charge my phone through the USB cable that came with the device. It works with the charger, but once i plug it into my pc it doesnt work. When I open Sony PC Companion it doesnt recognize a device either. Now when I enable USB debugging, it works for 2 seconds and then it goes back to non functioning. What i mean by it works for 2 seconds is, the device gets recognized by sony pc companion but then gets unrecognized immediately, i get the charging icon for 2 seconds en the device says its connected to the pc via MTP. But then I can't do anything with it. In device manager it has 2 unrecognized devices: ADB interface and MTP.
What is wrong here?
Click to expand...
Click to collapse
without recognizing charging function must work!
but test this >
uninstall PC companion > then go to drive C/Program Files and Files x86 and delete Sony and Sony Mobile folders (if exist)
then restart and Install it again.
If doesn't help
Read this carefully
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
:good:
My problem is pc companion force closes when I connect my phone via USB to the pc
Turns out, the phone charges when it is shut down. When i turn it on it wont charge. But it wont be recognized by the pc still. In device manager it shows up as a portable MTP device but I cant do anything with it
Go to recovery and mount usb and system and then try
iv had the same, I cant connect to the PC, im on windows 10, i get USB device malfunctioned. Any update?
dlevick said:
iv had the same, I cant connect to the PC, im on windows 10, i get USB device malfunctioned. Any update?
Click to expand...
Click to collapse
Last week I found a solution, the universal adb driver from Google fixed my problem. The driver from Sony doesn't work, but this one does!
J03llV said:
Last week I found a solution, the universal adb driver from Google fixed my problem. The driver from Sony doesn't work, but this one does!
Click to expand...
Click to collapse
I got that fed up of issues with the z5 I got rid of it after 3 months
dlevick said:
I got that fed up of issues with the z5 I got rid of it after 3 months
Click to expand...
Click to collapse
Yeah I know, I rooted it now though and it feels like an whole other phone
So my friend gave me this phone since he forgot the pin and the google account. The data in this phone is not important but the problem here is that:
1. Cant get to ADB because my PC is not authorized (he did enabled USB debugging though)
2. No way of unlocking the device (running on nougat), maybe brute force?
3. Apparently Emma and PC Companion doesnt work. Emma said this phone is locked. PC Companion "repair" option fails
4. Cannot boot to recovery because Sony
Note that i dont neeed the data inside. Just want to get this phone usable again, change the battery and LCD (touchscreen only works at the side) and use it.
Side note: Emma says this phone is E6553 (int'l ver) while the error code in PC Companion says SO-03G (Docomo ver) maybe because of this PC companion just gave up? Oh and also sometimes while booting it will just bootloop at the sony startup animation screen and then red light blinking 3 times.
help me pls