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This is the topic on how we can increase the internal storage of our phone which is actually 503 MB only but as we all know that our phone storage is around almost 2GB user available.. which is kind of waste for the people with mem card.. so there is a tool available online which does the partition of internal memory.. and hence we can convert phone storage into internal storage... I have tested this on micromax a89 only and it works like charm can be used for other mediatek phones..anyways so what you need is a rooted phone off course and any custom recovery installed on your phone.. backup using custom recovery before trying...otherwise you will loose all data.. I was using TWRP so I will write according to options in that recovery.. after backing up using recovery reboot and install the tool link given below... grant super user permissions... and a simple menu will come up showing the mem sizes choose any size below 2GB I chose 1GB and kept rest 1GB for phone.. u can choose whatever pleases u.(choosing 500MB will be waste as we already have that much internal space). After that reboot in recovery and wipe data/factory reset remember this is important otherwise your phone will end in boot loop..
In TWRP first wipe internal storage then do factory reset..after resetting using recovery.. and you will see your increased phone storage...
REMEMBER:You can restore your backup using recovery but be sure that backup of phone storage will be smaller than ur new phone storage... and restoring won't affect your new partition size..
Download link:http://www.mediafire.com/?0it465wko0emw6w
Credits:http://gt35pro-mobile-gadgets.blogspot.com
If you find this useful hit Thanks
Share the tool, even its name or link
Not just a news that it works
Please post a link or proof or something for us all to see
Sent from my Nexus 7 using xda premium
Screenshots taken from mmx a89
BigMan0nCampus said:
Please post a link or proof or something for us all to see
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
You got your proof..
iamareebjamal said:
Share the tool, even its name or link
Not just a news that it works
Click to expand...
Click to collapse
I already did that
Could it work on lg optimus p920 thank you :thumbup:
Sent from my LG-P920 using xda app-developers app
medohatem said:
Could it work on lg optimus p920 thank you :thumbup:
Sent from my LG-P920 using xda app-developers app
Click to expand...
Click to collapse
Its only for phones having mediatek processors.. try searching Google may be you will find something there !
Thnx A Lot!! It Worked Very well On My A89 i chose 1gb option.. and i got 0.98gb internal total space and 1.58gb phone storage
shahharis said:
This is the topic on how we can increase the internal storage of our phone which is actually 503 MB only but as we all know that our phone storage is around almost 2GB user available.. which is kind of waste for the people with mem card.. so there is a tool available online which does the partition of internal memory.. and hence we can convert phone storage into internal storage... I have tested this on micromax a89 only and it works like charm can be used for other mediatek phones..anyways so what you need is a rooted phone off course and any custom recovery installed on your phone.. backup using custom recovery before trying...otherwise you will loose all data.. I was using TWRP so I will write according to options in that recovery.. after backing up using recovery reboot and install the tool link given below... grant super user permissions... and a simple menu will come up showing the mem sizes choose any size below 2GB I chose 1GB and kept rest 1GB for phone.. u can choose whatever pleases u.(choosing 500MB will be waste as we already have that much internal space). After that reboot in recovery and wipe data/factory reset remember this is important otherwise your phone will end in boot loop..
In TWRP first wipe internal storage then do factory reset..after resetting using recovery.. and you will see your increased phone storage...
REMEMBER:You can restore your backup using recovery but be sure that backup of phone storage will be smaller than ur new phone storage... and restoring won't affect your new partition size..
Download link:http://www.4shared.com/android/E1DrKrCK/Mt657xRepartition_EN.html
Credits:http://gt35pro-mobile-gadgets.blogspot.com
If you find this useful hit Thanks
Click to expand...
Click to collapse
this already done by dan.man Devs of Lewa Os check his posts or sign. as well for find it btwn blogs lonks posting here is not allowed u banned permanently be careful buddy
this should work on all MTK6577 phones
Can I use it on Huawei smartphones?
BHARDIK said:
this already done by dan.man Devs of Lewa Os check his posts or sign. as well for find it btwn blogs lonks posting here is not allowed u banned permanently be careful buddy
Click to expand...
Click to collapse
Buddy read my post carefully.. its entirely different thing than what Dan.man has done... and if u don't want to post it on ua first post of general thread then its OK ... and if u see my post I have given credits to the blog I took it from
..
PrinceEndymion88 said:
Can I use it on Huawei smartphones?
Click to expand...
Click to collapse
Only if it has a MediaTek processor
and that too MTK6577
rishiandri said:
Thnx A Lot!! It Worked Very well On My A89 i chose 1gb option.. and i got 0.98gb internal total space and 1.58gb phone storage
Click to expand...
Click to collapse
Your welcome bro
Hello. I bought micromax A89. I m not familiar how external SD works. when i copied gamedata to externel SD, games is not working. It is working ony when i placed gamedata in 2GB internal memory. But you are saying 2GB is useless if we have a EXTmem card. So how is that possible for you to play big games(>1.5GB) like Wildblood, MC4 with low (1.2GB) internal memory???
tej911 said:
Hello. I bought micromax A89. I m not familiar how external SD works. when i copied gamedata to externel SD, games is not working. It is working ony when i placed gamedata in 2GB internal memory. But you are saying 2GB is useless if we have a EXTmem card. So how is that possible for you to play big games(>1.5GB) like Wildblood, MC4 with low (1.2GB) internal memory???
Click to expand...
Click to collapse
Thats really good question 2GB is useless because its very less take for instance max payne game..it has 1.5 gb data.. whats left after u would download and install max payne 500mb.. let me tell u in your opinion can u play more than one game having huge data files ?? Of course not.. so what i did was i used all my phone storage for apps.. viz 2.5 gb after partition.. and then used dan.man 's swap memory thing which makes a89 belive that external storage is internal storage..
..and when you have have mem card more than 8 Gb u can install more than one games having huge data files.. right..so search for dan mans swap phone storage as external thing and you will get the idea..currently i have 2.5 gb storage for apps and about 8 GB phone storage..hope this will help to clear your confusion!!
ALL THE BEST
bro i have swapped the internal and external sd card,with the help of xda thread,so if i increase my phone memory,from where it gonna take take the xtra portion?if external sd card,then if i remove it..every thing will will be cancelled?
spg89 said:
bro i have swapped the internal and external sd card,with the help of xda thread,so if i increase my phone memory,from where it gonna take take the xtra portion?if external sd card,then if i remove it..every thing will will be cancelled?
Click to expand...
Click to collapse
I haven't given it a try..but according to me it will take partition from phone storage not mem..why not give it a try and let evry1 know about it..:thumbup:
shahharis said:
I haven't given it a try..but according to me it will take partition from phone storage not mem..why not give it a try and let evry1 know about it..:thumbup:
Click to expand...
Click to collapse
thinking about it..:angel:
hey i modded EBR(extended boot record) file of A110Q for partitioning as follows
Internal SD card---- 543.72MB
phone storage for apps---1.8GB
all you have to do is flash the ebr1 and ebr2 files via sp tools
i have modded these file as to make enough space for cwm backup in internal memory and remaining space is dedicated to apps installation
these files are strictly for A100Q
files in attachment
I have A117 Canvas Magnus will this work in it
iashishyadav said:
hey i modded EBR(extended boot record) file of A110Q for partitioning as follows
Internal SD card---- 543.72MB
phone storage for apps---1.8GB
all you have to do is flash the ebr1 and ebr2 files via sp tools
i have modded these file as to make enough space for cwm backup in internal memory and remaining space is dedicated to apps installation
these files are strictly for A100Q
files in attachment
Click to expand...
Click to collapse
Previously i had A110Q then in it i used your EBR1 and EBR2 files i worked like charm now i have A117 Canvas Magnus will this work in it, if no the help me please.
adukale said:
Previously i had A110Q then in it i used your EBR1 and EBR2 files i worked like charm now i have A117 Canvas Magnus will this work in it, if no the help me please.
Click to expand...
Click to collapse
no i dont think so but its easy to make one for a117
Hey, is it possible to revert back to original partition?
please tell me procedure for increasing APP storage for my A110Q Canvas plus ,
Micromax Canvas Magnus A117 has 1GB phone storage for apps as time progresses when we install more and more apps the 1gb size also
becomes in sufficient.I use 16 gb sdcard and for me the internal storage is useless which is of 1.6 gb.
My question is there a way we can expand /data partition from 1 gb to about 2gb and reduce interanl storage to 512 mb.
I found article on internet on how to do that BUT IT IS NOT for MICROMAX A117 as there is risk of brick phone if you use their article not related to your phone
Following is attached screenshot of partitions using Partition Table App
gaurav291 said:
Micromax Canvas Magnus A117 has 1GB phone storage for apps as time progresses when we install more and more apps the 1gb size also
becomes in sufficient.I use 16 gb sdcard and for me the internal storage is useless which is of 1.6 gb.
My question is there a way we can expand /data partition from 1 gb to about 2gb and reduce interanl storage to 512 mb.
I found article on internet on how to do that BUT IT IS NOT for MICROMAX A117 as there is risk of brick phone if you use their article not related to your phone
Following is attached screenshot of partitions using Partition Table App
Click to expand...
Click to collapse
Yeah that is main probelm of micromax magnus because it has only 1gb phone storage for apps you can follow this Link- http://forum.xda-developers.com/showthread.php?t=2296230
This thread for canvas HD but u can follow this link and extend phone storage but u need to do some changes......But make sure it is risky and i m not responsible for anything I just give suggestion ......
HIT THANK BUTTON IF I HELPED U :good:
If anybody expanded the memory and they wanted to get back to normal (factory) mode, is it possible and how?
How have you resized
[email protected] said:
If anybody expanded the memory and they wanted to get back to normal (factory) mode, is it possible and how?
Click to expand...
Click to collapse
I HAVE READ ALL THE INSTRUCTIONS OF SIZE PARTITION OF A116, which was posted in this forum.
Yet the results were all the same , i cannot increase the space the size of my CANVAS MAGNUS.
AND YOUR PROBLEM OF FACTORY RESET CAN BE DONE BY SIMPLY USING SP TOOL AGAIN WITH THE SAME ROM AND USING THE SAME CONFIGURATIONS WHICH WAS GIVEN IN THE ROM FILE.
:laugh:
shubh11ag said:
I HAVE READ ALL THE INSTRUCTIONS OF SIZE PARTITION OF A116, which was posted in this forum.
Yet the results were all the same , i cannot increase the space the size of my CANVAS MAGNUS.
AND YOUR PROBLEM OF FACTORY RESET CAN BE DONE BY SIMPLY USING SP TOOL AGAIN WITH THE SAME ROM AND USING THE SAME CONFIGURATIONS WHICH WAS GIVEN IN THE ROM FILE.
:laugh:
Click to expand...
Click to collapse
I want to know that the size of the internal space is also comes to normal or not? I did not increased the memory yet by feeling that later it may be a problem (my phone is under warranty) with space if I reflash with Stock ROM...
Edit ebr1 and ebr2
I have successfully increased the app storage to 2gb...which brings my phone storage to about 600mb
all you have to do is edit ebr1 and 2 from stock rom with hex editor neo....and yes if something goes wrong just flash the original ebr1 and 2 from stock rom with sp flash tool. I found the tutorial for this in xda...actually it was for canvas hd but you will get a hang of it. Its pretty simple.
Plzz provide me the files
tu5h7r said:
i have successfully increased the app storage to 2gb...which brings my phone storage to about 600mb
all you have to do is edit ebr1 and 2 from stock rom with hex editor neo....and yes if something goes wrong just flash the original ebr1 and 2 from stock rom with sp flash tool. I found the tutorial for this in xda...actually it was for canvas hd but you will get a hang of it. Its pretty simple.
Click to expand...
Click to collapse
can u give me the edited ebr files for canvas a117 please
here you go ebr for 2.5 gb app storage
just flash this two file
i have tried and succeeded in increasing app storage
do it at your own risk ..man
Are these for canvas magnus
kotish saxena said:
just flash this two file
i have tried and succeeded in increasing app storage
do it at your own risk ..man
Click to expand...
Click to collapse
thanks a lot man, but are these for canvas magnus
and if not, on which model have you tries them on
just hit thanks
shubh111ag said:
thanks a lot man, but are these for canvas magnus
and if not, on which model have you tries them on
Click to expand...
Click to collapse
yeah those are for magnus
check this out
see this screenshots
Increased Data Partition Magnus A117
Yes I successfully increased my data partition of Micromax Magnus A117 from 1 GB to 2 GB
I followed this guide http://forum.xda-developers.com/showthread.php?t=2596030
Attached is the EBR Files you can flash them using SP Flash Tool
Hello Guys, i am pretty new here. I was searching online any way to increase the internal storage of XOLO Q3000 and i landed up on this link http://forum.xda-developers.com/showthread.php?t=2742702&page=2 .. User puduraja has explained that it can be done.
My sincere request is if possible can we have a video tutorial for this ? It will really help ...
P.S - I have downloaded all the files user puduraja has mentioned there.
official rom
chaobuddy said:
Hello Guys, i am pretty new here. I was searching online any way to increase the internal storage of XOLO Q3000 and i landed up on this link http://forum.xda-developers.com/showthread.php?t=2742702&page=2 .. User puduraja has explained that it can be done.
My sincere request is if possible can we have a video tutorial for this ? It will really help ...
P.S - I have downloaded all the files user puduraja has mentioned there.
Click to expand...
Click to collapse
Hi i have downloaded the official release of kitkat by xolo as on official site but in terms of memory for application storage xolo states u need to increase the table size to increase the application storage memory can some1 plz help with step by step process for doing the same i ateast required 4-8 gb of storage for applications
chaobuddy said:
Hello Guys, i am pretty new here. I was searching online any way to increase the internal storage of XOLO Q3000 and i landed up on this link http://forum.xda-developers.com/showthread.php?t=2742702&page=2 .. User puduraja has explained that it can be done.
My sincere request is if possible can we have a video tutorial for this ? It will really help ...
P.S - I have downloaded all the files user puduraja has mentioned there.
Click to expand...
Click to collapse
read this post.
Im new to anroid so i have kikat but not any custom rom jus the internal memory manually to be bosted
avi3230 said:
read this post.
Click to expand...
Click to collapse
Hi Avi
That meteos App will work only if the phone is rooted right ??? But in Kitkat i tried to root using the VRoot latest one provided by you but unfortunately it failed so i did the following steps to get that Application storage Increased.
1.)Re-flashed the Jelly bean Stock Rom using SP Flash tools
2.)Rooted using Frama Root
3.)Installed the Meteos App and increased the Application storage to 5GB(Need to Format after applying that operation to increase Application storage using Phone recovery option to get desired storage)
4.)Unrooted the Phone by checking the Full permanent unroot in SU App
5.)Updated with Stock Kitkat Rom(Update.zip provided in XOLO website) which is working perfectly with Increased Application Storage.
The whole above process took around 10 mins hardly i hope this will be helpful for other users who wanted their XOLO to be in Stock mode with increased application storage.
Please post your opinion/views and press Thanks button if you find this as Useful.
sushbabblu said:
Hi Avi
That meteos .......
Please post your opinion/views and press Thanks button if you find this as Useful.
Click to expand...
Click to collapse
Yes ur correct:good:
but the biggest issue with kitkat phones
they cant revert back to jellybean that easily
And if they using kitkat there internal memory is already 4gb
how much more u want and why i don't know.
as this is just the data memory and not the actual system memory to be precise.
I personally never had issue with rooting kitkat but other r having issues
so if ur rooted then u can increase the internal memory.
if not to increase internal memory u need to use ebr files and flash them with spflash tools.
Thanks for all the help
Firstly thanks for all the help.
This is how i managed to increase the internal memory
( My phone did not format and i did not lose any files or even contacts )
Use the files from the link here ( http://forum.xda-developers.com/showthread.php?t=2742702&page=2 )
1. I opened the flash tool.
2. loaded the scatter file provided.
3. Unchecked everything except the 2 ebr files.
4. Loaded the 2 EBR files provided in the folder XOLO_Q3000_S003_15102013.
5. Clicked download
6. Connected the phone without the battery.
7. It was done in matter of seconds.
(I did not have to root my phone or do any other separate process)
It is Important to have proper drivers which are also provided in the above thread.
After rebooting phone said that format sd card or something, i clicked yes.After another reboot when i checked, nothing was actually erased.
So i am pretty satisfied now that my phones internal memory is not always full.
Thanks again to all those who took interest and helped.
Hello everyone,
here i m uploading the cwm recovery for Newly launched Micromax A108 L and also the file for repartition of internal memory to 5 gb.
please make the backup of you phone before doing this........
process for flashing the cwm recovery & partition:
- just install the driver first (google it)
- open the SP tool & load the given scatter file MT6582
- select the given cwm rcovery, EBR1 EBR2 file
- click on download button.
- connect the phone with battery & wait for flashing.....
with cwm recovery you can also root the phone by flashing latest supersu.zip.
done, you got the 5 gb internal memory instead of 0.89gb.
note: if you got the error of internal sd card damage, then just format the same & again mount.
enjoy..........
here is the screenshot after partition internal storage 5gb...........
pankycool123 said:
here is the screenshot after partition internal storage 5gb...........
Click to expand...
Click to collapse
Where you able to root the device ?
Also i got hold of the jellybean ROM which is for MyPhone Ocean Pro but unfortunately it bricked the device. I some how got back the device working and rooted the device.
Official stock kitkat rom for MMX A108
http://www.needrom.com/wp-content/uploads/2014/09/Micromax-A108.rar
sayyedmohseen said:
Where you able to root the device ?
Also i got hold of the jellybean ROM which is for MyPhone Ocean Pro but unfortunately it bricked the device. I some how got back the device working and rooted the device.
Official stock kitkat rom for MMX A108
http://www.needrom.com/wp-content/uploads/2014/09/Micromax-A108.rar
Click to expand...
Click to collapse
i have manage to root the device with MTK driod tool with readback option. how you rooted the same ?
pankycool123 said:
i have manage to root the device with MTK driod tool with readback option. how you rooted the same ?
Click to expand...
Click to collapse
I created a CWM from the MTK Droid Tools, got hold of a zip file. Put the Zip file in the sdcard. Flashed the CWM through SPFLASH. installed the zip through CWM.
---------- Post added at 11:37 AM ---------- Previous post was at 11:33 AM ----------
Please create a centralize post with all the links and procedures.
Stock Rom
CWM link
Root procedure
NVRAM backup and restore
IMEI fix
How to use Read back data and MTK droid tools.
Appreciate and thanks
sayyedmohseen said:
I created a CWM from the MTK Droid Tools, got hold of a zip file. Put the Zip file in the sdcard. Flashed the CWM through SPFLASH. installed the zip through CWM.
---------- Post added at 11:37 AM ---------- Previous post was at 11:33 AM ----------
Please create a centralize post with all the links and procedures.
Stock Rom
CWM link
Root procedure
NVRAM backup and restore
IMEI fix
How to use Read back data and MTK droid tools.
Appreciate and thanks
Click to expand...
Click to collapse
with readback option, you have tag the value from scatter file to back up the entire rom, then from you can make the CWM recovery. (google it for further details, how to backup MTK rom with readback option).
urgent help
I do have canvas a108 and really i m fed up of 1.2 gb storage always get an error of insufficient space whenever download apps from google play store.. i m really lucky to see this post only on xda and that too only from you..my question is for partitioning of space to 5gb from default 1.25gb as it is only allocated for apps frm mmx.my question to you is as i m newbie to android root pls help me and reply me but i do understand everything as i m aware of roots of other platforms..
Question is to increse space to 5gb for apps from 1.25gb default i have to first root my micromax canvas a108 or by following steps in ur post i can increse my storage space directly..
2. If i need to restore back to default 1.25gb memory how to return it back..
3. Will otg usb pen drive will work even after this method as its working now.
4.wat if i remove mmc card and put again ..
5.how to revert back to default memory space
Being a senior member i hope u will help me as i do have trust and faith on u and being a same phone owner i m really waiting for my ans so that i can follow this steps and increase storge space for apps..i hope u will really help me.. thanks a lot waiting to hear..
---------- Post added at 08:39 PM ---------- Previous post was at 08:30 PM ----------
pankycool123 said:
Hello everyone,
here i m uploading the cwm recovery for Newly launched Micromax A108 L and also the file for repartition of internal memory to 5 gb.
please make the backup of you phone before doing this........
process for flashing the cwm recovery & partition:
- just install the driver first (google it)
- open the SP tool & load the given scatter file MT6582
- select the given cwm rcovery, EBR1 EBR2 file
- click on download button.
- connect the phone with battery & wait for flashing.....
with cwm recovery you can also root the phone by flashing latest supersu.zip.
done, you got the 5 gb internal memory instead of 0.89gb.
note: if you got the error of internal sd card damage, then just format the same & again mount.
enjoy..........
Click to expand...
Click to collapse
I do have canvas a108 and really i m fed up of 1.2 gb storage always get an error of insufficient space whenever download apps from google play store.. i m really lucky to see this post only on xda and that too only from you..my question is for partitioning of space to 5gb from default 1.25gb as it is only allocated for apps frm mmx.my question to you is as i m newbie to android root pls help me and reply me but i do understand everything as i m aware of roots of other platforms..
Question is to increse space to 5gb for apps from 1.25gb default i have to first root my micromax canvas a108 or by following steps in ur post i can increse my storage space directly..
2. If i need to restore back to default 1.25gb memory how to return it back..
3. Will otg usb pen drive will work even after this method as its working now.
4.wat if i remove mmc card and put again ..
5.how to revert back to default memory space
Being a senior member i hope u will help me as i do have trust and faith on u and being a same phone owner i m really waiting for my ans so that i can follow this steps and increase storge space for apps..i hope u will really help me.. thanks a lot waiting to hear
its 1.25gb not 0.89
U mentioned 0.89 but actually its 1.25 gb so really confused that this post is genuinely for canvas l a108 or some other phone like unite2
pls reply
Has anyone tried it yet and is there no one to reply back..
i rooted my phone with just an app
i have post the rooting apk in the below link
http://forum.xda-developers.com/android/help/help-rooting-micromax-canvas-l-a108-t2896435
thank me if work for you
pankycool123 said:
Hello everyone,
here i m uploading the cwm recovery for Newly launched Micromax A108 L and also the file for repartition of internal memory to 5 gb.
please make the backup of you phone before doing this........
process for flashing the cwm recovery & partition:
- just install the driver first (google it)
- open the SP tool & load the given scatter file MT6582
- select the given cwm rcovery, EBR1 EBR2 file
- click on download button.
- connect the phone with battery & wait for flashing.....
with cwm recovery you can also root the phone by flashing latest supersu.zip.
done, you got the 5 gb internal memory instead of 0.89gb.
note: if you got the error of internal sd card damage, then just format the same & again mount.
enjoy..........
Click to expand...
Click to collapse
I Thanks for the recovery. It has changed my phone storage to 5GB. But issue is all application are trying to keep the data on internal sd card which is 800+ MB only. I can not use some of the applications as the internal sd card do not have have enough space. The application are not checking data on external sd card.
Can you help me with this please?
sayyedmohseen said:
Where you able to root the device ?
Also i got hold of the jellybean ROM which is for MyPhone Ocean Pro but unfortunately it bricked the device. I some how got back the device working and rooted the device.
Official stock kitkat rom for MMX A108
http://www.needrom.com/wp-content/uploads/2014/09/Micromax-A108.rar
Click to expand...
Click to collapse
Please tell me how did you root.
Click to expand...
Click to collapse
Hey plz upload USB divers for MMX a 108 as abd drivers cannot detect my phone
Sent from my Micromax A108 using XDA Free mobile app
recovery
Can the erb file flasable by cwn recovery (posted by u)...if yes pls post the further steps.
Can any1 reply....
Any update for cwm recovery for tgis device?
---------- Post added at 10:01 AM ---------- Previous post was at 10:01 AM ----------
Any update for cwm recovery for tgis device? Any new version?
the .img file is corrupted!!..... is there any other method to get the img file?
pramitsawant said:
the .img file is corrupted!!..... is there any other method to get the img file?
Click to expand...
Click to collapse
The img works proper with me try downloading again with another browser or from another forum for micromax a 108
Thanks alot!!!!
pankycool123 said:
Hello everyone,
here i m uploading the cwm recovery for Newly launched Micromax A108 L and also the file for repartition of internal memory to 5 gb.
please make the backup of you phone before doing this........
process for flashing the cwm recovery & partition:
- just install the driver first (google it)
- open the SP tool & load the given scatter file MT6582
- select the given cwm rcovery, EBR1 EBR2 file
- click on download button.
- connect the phone with battery & wait for flashing.....
with cwm recovery you can also root the phone by flashing latest supersu.zip.
done, you got the 5 gb internal memory instead of 0.89gb.
note: if you got the error of internal sd card damage, then just format the same & again mount.
enjoy..........
Click to expand...
Click to collapse
Urgent help
In canvas L Mobile Internal Stotage ddamage
How can i solve phone problem