Please help me! my nexus 5 is dead!!! - Nexus 5 Q&A, Help & Troubleshooting

Please I need help, I was using whatapp when my nexus 5 froze. Then I hold the power button and the phone restarted normaly, but when it was showing the google logo it froze again turn off and now It does't respond to anything. I alreadu tried with hoding the power button or holding Volume up+Volume down+power and it didn't respond. Please help me!!I forgot to say that the phone was almost fully charged and wen I connect the phone to my notebook, windows doesn't recognizes the device.

Hold down power button for more than 30 seconds and see whether it boots up?? If not, hold down volume down button+power button together for 15+ seconds and see whether the phones goes to bootloader?
If above things fail, connect it to a wall charger and leave it for an hour or so and try to boot it up. If you still cant, it's probably a hardware failure and it needs repair.

vin4yak said:
Hold down power button for more than 30 seconds and see whether it boots up?? If not, hold down volume down button+power button together for 15+ seconds and see whether the phones goes to bootloader?
If above things fail, connect it to a wall charger and leave it for an hour or so and try to boot it up. If you still cant, it's probably a hardware failure and it needs repair.
Click to expand...
Click to collapse
It seems that is a hardware fail then, because I follow those instruction several times, and nothing happens. The phone remains dead.

When you connect it to a wall charger, the front LED become red ?

Related

[Q] HTC one S wont start, no blinking, no led

Hi guys !
My HTC One S died yesterday just before going to bed.
It was 10% battery, I used it for 10-15mn and it went down to 3% and then 1% and shut down just before I plug it to the wall charger.
I let it there for 5mn and tried to power it on but nothing happened. I noticed that the charging led was not even working.
I let it overnight charging and this morning, still nothing. I tried to enter bootloader with power+volume down, nothing happen
This morning, I tried :
- 2 hours usb charging, not detected by the computer, no led, won't start even in bootloader
- 2 hours wall charger charging. Still no led, won't start
Any idea on what to try ?
tonio94 said:
Hi guys !
My HTC One S died yesterday just before going to bed.
It was 10% battery, I used it for 10-15mn and it went down to 3% and then 1% and shut down just before I plug it to the wall charger.
I let it there for 5mn and tried to power it on but nothing happened. I noticed that the charging led was not even working.
I let it overnight charging and this morning, still nothing. I tried to enter bootloader with power+volume down, nothing happen
This morning, I tried :
- 2 hours usb charging, not detected by the computer, no led, won't start even in bootloader
- 2 hours wall charger charging. Still no led, won't start
Any idea on what to try ?
Click to expand...
Click to collapse
Ok, simulated battery pull.
hold the phone under bright light (sensor see's the light and allows to power on, something about a feature to prevent resetting while the phone is in your pocket). press power button, press and hold power button if that doesn't work.
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Maybe it is locked up, and really has been charging. Press and hold power button for 10 seconds.
Some have had success pulling the sim card, and then pressing the power button. Then when it turns on reinserting sim card.
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Factory Reset option: would erase phone storage though.
If you can’t turn HTC One S on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One S.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
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Others have switched to trying to charge it connected to USB port and have it suddenly come back to life after a while.
Thanks for the answer
tivofool said:
Ok, simulated battery pull.
hold the phone under bright light (sensor see's the light and allows to power on, something about a feature to prevent resetting while the phone is in your pocket). press power button, press and hold power button if that doesn't work.
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Click to expand...
Click to collapse
No success with this one
tivofool said:
Maybe it is locked up, and really has been charging. Press and hold power button for 10 seconds.
Click to expand...
Click to collapse
No success neither
tivofool said:
Some have had success pulling the sim card, and then pressing the power button. Then when it turns on reinserting sim card.
Click to expand...
Click to collapse
The sim card is already out
tivofool said:
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Factory Reset option: would erase phone storage though.
If you can’t turn HTC One S on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One S.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
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Click to expand...
Click to collapse
Already tried, the phone doesn't even want to enter bootloader
Others have switched to trying to charge it connected to USB port and have it suddenly come back to life after a while.
Click to expand...
Click to collapse
Will try this one !
In fact it really looks like it's dead : no led, nothing happen when I let it charge (it's not even hot) and nothing happen when I push all the possible buttons combinations :crying:
Read my post. Try to do with linux first.
http://forum.xda-developers.com/showpost.php?p=46400755&postcount=1485

My N5 looks dead, but..

I dont think my Nexus 5 died because the last I saw it still had above 20% to 30 %, but it did just turn off on me and now it will not turn back on. I tried holding down the volume up+volume down+power button for more than 10 seconds and nothing. also tried vol+ + Power and vol- + power. Here's where it start to get werid. I tried to plug it into my PC, but it doesn't recognize it. It's just trying to install the "QHSUSB_BULK" driver (and fail). Also when I place my phone on the charger, nothing happens. I know you cannot take the battery out which really annoys me. After few hours, I tried just turn on with power button and voila, it worked. but i don't know why. it happens randomly. i am root user and tried different roms but still happening. any ideas?
Your battery seems to be near limit of it's age. Try calibrating battery..

My phone does not turn on anymore

Yesterday I was watching a youTube video and my phone started restarting (crash?). The Google logo and ofcourse the unlock are showing (the device has been rooted a long time now), but it did not go beyond that. I then decided to hold the power button for a long time to manually restart the phone again myself, but after trying to restart my phone is not turning on anymore.
I already tried the standard things like holding the power button for a long time and in combination the with volume up and down buttons. When I plug in my phone it does make a sound like the device is connected to the laptop (most likely the adb drivers and ****.
Is there anything else I can try to get my phone up and running again? Also when in laptop or by adapter the phone does not show any sign of charging. (my phone was 75% full when the phone crashed).
Try holding Power and Vol down only during 10s.
If it doesn't work plug the phone to a charger and try again later.
Primokorn said:
Try holding Power and Vol down only during 10s.
If it doesn't work plug the phone to a charger and try again later.
Click to expand...
Click to collapse
I have tried that multiple times.
Do you have an early model by any chance? Launch maybe?
I bought mine at launch and it had a faulty power button. This also looks like a random reboot, because the power button is being "held" for a couple of seconds. I also hat a couple of times when I couldnt't turn on the device anymore - again, because the power button wasn't working correctly.
SuperSpongo said:
Do you have an early model by any chance? Launch maybe?
I bought mine at launch and it had a faulty power button. This also looks like a random reboot, because the power button is being "held" for a couple of seconds. I also hat a couple of times when I couldnt't turn on the device anymore - again, because the power button wasn't working correctly.
Click to expand...
Click to collapse
There is a possibillity. The nexus had problems with the power button a year ago. So I now RMA'd it,

Powered off, no charge light or power on

Hey all, I searched around, just haven't found the answer I'm looking for.
First, I did get it to bootup after holding Power+vol up/down, and I'm trying to understand what happened.
Running stock Verizon 4.4.2
Bootloader unlocked, S-off
Rooted
The phone was at about 75% charge and I was viewing gallery. I noticed that videos were no longer playing and was trying to get one up. The phone suddenly went black as if it powered off. I pushed the power button- nothing. Held the power button - nothing. Did that a couple more times for longer.
Then hooked it to charge - no light, nothing.
After a quick search I found a suggestion to hold power+vol up/down 1-2 minutes. I did that and it booted in about 15 seconds.
My question is, what happened? why?
Is there a way to avoid it?
And if it does it again what is the best way to get it restarted?
I still plan on flashing a newer ROM, just haven't done it yet.
Thanks
Really, no thoughts on this? Phone goes blank, won't restart. Someone on XDA must at least seen it.
Happened to me once but due to my own mistake.
I wanted to boot phone into bootloader, instead of shutting and then pressing vol down + power, i forced shut the phone by pressing power + vol up, here is where i commited the mistake, instead of holding the buttons for 7 secs( after which the phone should go off) i held them a bit longer mayb 15-20 sec, after tht i tried to boot into bootloader by pressing v up + power , nothing happened, did that several times, again nothing. Tried to power it on, nothing, connected to usb, again nothing.
It seemed like i had hard bricked the phone(thoughts of losing the phone came to my mind) but after trying and trying and trying again and again. It did got up(i held vol up + power for 7-10 sec, without releasing the power button, and releasing the vol up button, instantly held vol down button and it booted to bootloader).
Mayb the phone enters into some other kind of mode which only HTC is aware of.
Thanks piyushkohli97 for the reply.
Hasn't any developers run into this? Or someone with an understanding of the issue? It doesn't seem uncommon. I'm hoping to gain some insight into the issue. Anyone else?

Black Screen and Not Powering On

Hi guys,
TLDR; Phone won't turn on, notification light flashes red once on power up (sometimes), black screen all the time. :crying:
So my brother has asked me to try and fix his Nexus 5 as he isn't tech savvy at all.
So the problem he is having started when he tried powering the phone on and it started to boot up and then started resetting iteself.
It now will not power on at all and doesn't seem to be on at all.
When holding the power button, it will sometimes flash the notification light (at the bottom) red for a second or two. No other response from the phone.
I've tried holding the power button for up to 5 minutes with nothing. I've tried holding the V+ key with the power button for a few seconds up to a few minutes then tried pressing the buttons expected to get to a reset menu with no indication of anything.
I'm kind of lost and was wondering if anyone has had these issues before and know what is the best issue to try and repair?
Thanks
It could be a faulty power button which is a common issue with the Nexus 5.
Remove the logic board, clean around the power button with isopropyl alcohol, dry it, quickly press and release the power button using more pressure than normal, re-install, and try to boot.
You could also try this: hold volume + button and connect the phone to a computer using a USB cable.
Thanks audit13, I'll give it a shot and shout back if it works

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