Suddenly when trying to send a test message I get the following error message:
"Message Undeliverable. You must first subscribe to the text messaging feature through your service provider"
I've always been able to send and receive. I just returned from overseas and my TP reconfigures itself for my network , but I don't see what changes that might have made to stop SMS sending.
Any ideas what setting I need to fix?
Is this a network issue or a device issue.
Anybody have any success sending / receiving MMS (multimedia messages) on Droid 2 Global that is not using Verizon network?
I am using mine on Rogers Canada and I have all necessary settings applied for MMS proper operation. However sending MMS message never succeeds - message details say "National access coverage not available" - message just sits and waits forever.
I have managed to receive 2 only (no idea why), all other show up in conversation (no notification sound) but say message received @ time/date (download) (reject) buttons appear, download always fails, except for the two times messages downloaded successfully.
Looks like Verizon has been messing up with the messaging app. I tried handcent SMS, but it pretty much does the same - looks like it is just an api over the built-in messaging.
MMS is not something utterly important for me, but it will be nice if we can get it working properly.
After several hours of troubleshooting and a hard reset, I've been told that the reason I am unable to SEND picture messages is due to a incorrectly configured "Short Message Center" number. All other functions (make/recieve phone calls, send/recieve text messages, browsing the internet, and recieving picture messages) work fine.
I have verified the APN settings are correct, and supposedly everything looks good on the carrier's end but I'm still not able to send picture messages. The carrier (Solavei, an inept T-Mobile reseller), expected this to be displayed after entering a code into the dialer app, but instead displayed on the most recently called number. (The code was *#*#4636#*#* which did not work). Any ideas on how to set this on the Motorola Atrix 2?
Android Version 4.0.4
Sys Ver 67.21.125.MB865.ATT.en.US
Forgot to mention that using another carrier's (Cellular One) SIM card on this unlocked phone with the correct APN settings is able to succesfully send/recieve picture messages on this phone, and that I am able to send/rec picture messages when using my SIM in another phone.
Update: I am able to send MMS messages using a 3rd-party app (Go SMS Pro), with a custom-set MMSC, which matches the MMSC in the APN settings. Does anyone know how this works?
Also, does anyone know if the ROM I used when flashing my phone could have known issues with particular MMI codes, (as apparently suggested HERE: http://forum.xda-developers.com/showthread.php?t=737594)?
Can someone please tell me step by step how the heck one does a group chat on this phone??
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hi Thanks for getting back to me. I tried looking for the three dots but I don't have them when I open the messaging app directly.
I'm on OREO by the way. When I go to Messenger on the App info setting I see the three dots but when I hit it all I get is Uninstall updates.
I just went to settings, Network & Internet then internet settings DL settings for internet and MMS message says "Your device will now connect to the intenet for quick setup of internet and MMS services
I accept I see that something is DL but I can't find it. Where the heck is the DL folder. Is it asking me to set this feature up??
Ok so now it says set up complete. Now what??
O so I just restarted the phone. I now have the three dots but under advanced I don't see a group messaging tab
Still don't get it!
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
daisy192 said:
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
Click to expand...
Click to collapse
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Still A No Go
jaseman said:
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Click to expand...
Click to collapse
Hey Jaseman thanks for your patience but I am following your instructions and I do not have group messaging under settings > advanced
This is what I do have after I open Messaging APP and touch three dots
Settings>Advanced and then my choices in order of appearance
Auto-download MMS
Auto-Download MMS when roaming
Use simple characters
Get SMS delivery reports
SIM Card Messages
Phone number
I was on the phone with T-Mobile and they were dumbfounded as well. Per them All my APN settings are in order. They actually brought up the specs to this phone to see if they were missing something. They mentioned that most folks are using Textra because they can't get the messaging app to work via MMS. When I try to send a text or picture to a group the MMS arrow appears and when I press it states
" go to settings and change your group messaging setting to group MMS" Yes I know this but I do not have group MMS . T-Mobile sent me to Sony Support and they couldn't figure out why I don't have the MMS Group under advanced either and recommended I reset the phone. Look I just installed a bunch of apps and transferred over my music and books from my note 3 so I am not in the mood to reset the phone yet again. I actually got the TEXTRA app and it seems to be working just fine so I disabled the messaging app. I just need to know if it's the APP or my phone.
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
jaseman said:
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
Click to expand...
Click to collapse
I have everything except the first one Group Messaging
daisy192 said:
I have everything except the first one Group Messaging
Click to expand...
Click to collapse
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Daisy192, I had the same problem when I first got my XZ Premium. The pre-installed messaging app did not include Group Messaging in the settings just like you described. I don't know why to this day. In fact, I started a thread here about it when I first got the device.
I ended up installing other SMS/MMS apps from the Play Store to get by. None of them met my needs perfectly.
Then at some point, the setting appeared when I randomly checked. I don't know what caused it to appear there but since appearing it hasn't left.
There have been a number of "Carrier Services" updates from the Play Store that I've installed over time. The description of these updates is along the lines of improved carrier features when using the stock messaging app. So maybe that's what eventually enabled the Group MMS feature.
BTW, I'm on AT&T in the USA.
daisy192 said:
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Click to expand...
Click to collapse
LTE is fine.
I happen to have the Customized UK version. I purchased it from the UK so that the fingerprint scanner would work without having to flash anything.
I figured that the UK speaks English the same as we do here in the US and that this would make all the features work without having to do risky stuff.
Now the US version...which I believe is what you have...should say LTE, whereas the UK version says 4G...they are exactly the same thing!
Also, the US version I believe has 5 signal bars in the notification area whereas the UK version only has 4.
The number of bars is irrelevant because the OEM's can manipulate them to look great in a bad signal area thereby deceiving the end user.
The real test is what your dBm signal strength is at any given time.
Anyway, I see you got a response from someone who also had this issue and it magically fixed itself...hmmm.
Maybe after some more updates from the Play Store over time it will do the same for you. You can always check now and then.
Until it does fix itself I guess you can continue to use Textra. You will get used to it and going back to the default messaging app may be too hard to handle anyway.
Yeah seems to be a real conundrum!
Jaden and my phone is the international dual Sim version. I wanted a working fingerprint scanner too.
I will continue to check to see if it mysteriously pops up
Hey Experts today I'm going to bite the bullet and reset my phone with the Xperia Companion. Besides the main issue of not having the MMS Group setting on my Messaging APP, I am having an issue sending video to a group even though I'm using the Textra app. I am able to attached a GiF, Photo or anything else but video will not send. Yesterday I used Movie creator for the first time and created a short 19 second video compiled of a few photos. I hit share and chose the Textra app and it proceeded to send the video but then I kept getting notification that it was unable to send. After trying several times I decided to enable the Default Messages App to see if it would send video to just one person and nothing. All I got was a message that it was 'SENDING" When I awoke this morning it was still "Sending". I have my brand new Canon SL2 set up to work via Wi-Fi with my XZ Premium. I can take video and pictures, edit and do just about anything without touching the camera but I was also unable to share the one video I shot with the Textra App. Am I doing something wrong? Will The Companion fix these issues?? Is there a limit to how long a video can be when using either Textra or The Message App. Is it my Carrier T-Mobile issue?? Any suggestions will be greatly appreciate.
There is a limit on the size of the file you can send over MMS and it is rather small compared to the average video file.
Hey jaseman yes was able to finally figure it out. Reset with Xperia companion went smoothly but still no sign of mms group under advance settings. I was able to tweak settings in text rather app to 100 and legacy this allows me to send video via mms
I have this phone sm-a750g AND AM ON T-MOBILE. I cant make or receive calls, I cant send or receive text messages. The only way I can send or receive txt's is I have to add a picture and when it converts the message to MMS I can send it and to be able to receive a txt the sender has to do the same and add a picture. If I try without the pic it tells me it will send when the service becomes available. I've tried several different APNS to no avail. When I try to make a call it tells me i'm not registered on the network, I try to register on the network and it tells me t-mobile isn't available even though it finds it. I can get on the internet just fine with the phone and browse email and social media just fine. I've been with customer support for hours and days at a time to no avail and of course everything is tip top on there end and it has to all be me. I can put a att or cricket sim in and everything works fine?? bad thing is im not on anyone of those carriers. SOMEONE PLS HELP ME BEFORE I GO FREAKING CRAZY OUT OF MY MIND!!!!!!!
Hello,
just for the usual text messages: have you changed the setting for using text-Messages?
Messages > Settings > Chat Settings > "Select default messaging type" > Text/multimedia msgs
With the chat option I've allways had some problems here.