help needed.. very urgent - Nexus 5 Q&A, Help & Troubleshooting

i need help guys.. aftr upgrading it seems that my laptop (running win8.1) cant transfer media files to my n5.. its showing charging after m connecting but not showing n5 as a drive..

Go to settings - storage - click on top right drop down - USB USB computer connection - make sure MTP is checked
Sent from my Nexus 5 using Tapatalk

ya it is checked

I had a similar issue after rooting. A fresh wipe and rom install fixed the issue. Maybe start there?
I'm sorry. I just realized you might not be rooted. You may also try the factory images...

saikat_ace said:
i need help guys.. aftr upgrading it seems that my laptop (running win8.1) cant transfer media files to my n5.. its showing charging after m connecting but not showing n5 as a drive..
Click to expand...
Click to collapse
My laptop has Win8.1U1 and it works fine. It's probably your drivers not registering correctly, download the USB driver off Google's site, remove your current one in Device Manager and install the new one.
Sent from my Nexus 5

Things I can think of
Reinstall Driver
Try another USB cable - sometimes the data pins might be damaged.
Try disabling the Anti Virus
Try another PC
Hope that helps.

Related

Unable to mount File System

I just flashed to Pinnacle 1.3( was on Fasty III before ) and I've noticed that with Gingerbread Roms, i just cant seem to be able to Mount the File system on my Windows 7 pc.
Using USB-Debugging mode, i connect my Capy to my pc and then mount the file system, but it doesnt show up in my PC
i also tried directly mounting it as Mass Storage, again not showing up!
Tried all USB Ports, Different Cable etc etc
Weird thing is, when i flash back to Stock using Odin 1 click, ie when im on JF6, I am able to Mount the File system!!!
Another Weird thing is, that i am able to Mount my phone ( with Pinnacle or Fasty) on my friends PC, by installing the same drivers that i have for my PC
whats Wrong? I have also uninstalled all drivers and re installed them, used driver cleaners etc
Never had that problem on win 7. Don't know what to tell you.
Are you using the correct drivers?
Yea!! i am...i really dont know whats the problem! and i dont wanna format the whole thing!
Im using the drivers mentioned in the Sticky Threads...ODIN 1 click thread to be precise
neo_31591 said:
Yea!! i am...i really dont know whats the problem! and i dont wanna format the whole thing!
Im using the drivers mentioned in the Sticky Threads...ODIN 1 click thread to be precise
Click to expand...
Click to collapse
When you say you tried another cable, do you mean another SAMSUNG cable or something else? The problem you describe is very often attributable to the cable. The Samsung cable that came with my Cappy worked just fine with my old computer (PowerMac G5), but refused to work with my new iMac.
I tried also using a RocketFish micro USB cable, and had zero luck with that.
After much screwing around and swearing, I tried using my wife's MOTOROLA cable, and the computer recognized the phone with that.
I'm nothing close to an expert on electronics, but I suspect it has something to do with voltages on different computers.
I suggest trying to get your hands on a Motorola cable and seeing if that fixes it. Perhaps the Gingerbread ROMs have different voltage settings? Dunno...but try a Motorola cable.
hmmmm, i just tried a micro usb cable from a blackberry....ill try out the Motorola one....thanks for the suggestion
neo_31591 said:
hmmmm, i just tried a micro usb cable from a blackberry....ill try out the Motorola one....thanks for the suggestion
Click to expand...
Click to collapse
You may have another option, too...at least for transferring files. I've been using an app called WiFi File Explorer PRO for several weeks, and I love it. You can connect to the phone via WiFi (if you have it available) and transfer files back and forth just using a web browser on your computer.
https://market.android.com/details?id=com.dooblou.WiFiFileExplorerPRO&feature=more_from_developer
Since I started using this app, I haven't needed to futz with a cable at all. It obviously won't help you with Odin, Heimdall, or any one-click utilities that require you to be connected via USB, but it will help you get files on your phone for flashing with CWM.
Not sure if it's an option for you, but it might help alleviate some of your issue.
Great Suggestion and seems very handy...thanks a lot!

[Q] USB connection related problems

hello,i have several problems that are making me very angry.i use updated windows 7 32 bit.
1.i have samsung kies and my device was working normaly,but then today when i connected my phone to pc i got code 43 error device not recognized.i tryed reinstalling kies uninstalling drivers re installing nothing helps i cant even connect when i am in download mode same error.I NEED SOME ANSWERS ASAP COZ IT IS DRIVING ME CRAZY.
2.this one is bit smaller but also annoying,it was happening while usb connection was still working,when i connect my phone(any mode kies or mass storage),then when i copy files from pc to phone it working fine,but when i try to copy something from phone to pc i get random disconnects (connection loss) there is no logical explenation coz its totally random,lets say i copy 100 pics i get dc after 10 then i reconnect phone and click retry he copy 15 more and dc again.
Any1 will any solution plz help coz my phone is at mess atm and cant flash anything.
the source of the usb issue may be your computer.
1) did you always use the same usb port for your phone?
2) how old is your computer?
3) do you live in a humid environment?
I live on guam, and on my older laptop (only two years old!!!), running winxp, 3 of 4 usb ports are no longer usable due to corrosion. they give errors and even when working, sometimes I could lose the connection by moving the cable slightly. also, the last usb port is now getting difficult to use because it's hard to plug in anything
so, if you answered yes to #1, try another port and be prepared to install the drivers again.
if you answered yes to #3, be prepared to replace your usb if they are indeed corroded
well thnx for answer,but my pc is new like 7 months old,usb ports are working just switched mouse and phone mouse working phone not.its driver relater before i had that error and some1 from xda told me to delete everything(kies drivers) related to phone and his drivers and it worked i also see that error(code 43 is common) but fix with uninstalling driver(worked before now doesnt).thing is that something at that moment didnt work well on phone(last time it was my external sd card had to format it)and now pc keeps repeating same error.simply even tho all drivers are installed i get device not recognized,and under device manager it unknown device,also when i tick option to see hidden devices i see omap 3630 but state is unconnected.
xGiox said:
1.i have samsung kies and my device was working normaly,but then today when i conne.............
2.this one is bit smaller but also annoying,it was happening while usb connection was still working,....................
Click to expand...
Click to collapse
When transferring files to and from pc, do you use the original USB cable that came with the phone? Because when i use other cables, i have this issue, when i use the original cable, no probs at all.
if that also doesnt work, try formatting internal and external SD cards
xGiox said:
well thnx for answer,but my pc is new like 7 months old,usb ports are working just switched mouse and phone mouse working phone not.its driver relater before i had that error and some1 from xda told me to delete everything(kies drivers) related to phone and his drivers and it worked i also see that error(code 43 is common) but fix with uninstalling driver(worked before now doesnt).thing is that something at that moment didnt work well on phone(last time it was my external sd card had to format it)and now pc keeps repeating same error.simply even tho all drivers are installed i get device not recognized,and under device manager it unknown device,also when i tick option to see hidden devices i see omap 3630 but state is unconnected.
Click to expand...
Click to collapse
Jack_Random said:
When transferring files to and from pc, do you use the original USB cable that came with the phone? Because when i use other cables, i have this issue, when i use the original cable, no probs at all.
if that also doesnt work, try formatting internal and external SD cards
Click to expand...
Click to collapse
i use original cable and also i did format both external and internal cards several times my first problem is kinda more important atm.
ok i tried connecting my phone to secondary pc running xp gave me same error but simple uninstall of driver and reinstall made it work cant fix it on win 7.
Edit: damn phone wont connect when in download mode cant flash anything -.-.
Connect the phone and go to device manager
If you see the i9003 driver uninstall it then connect the phone to pc again
now windows 7 will download the driver automatically
that's how I fixed my problem

Can't copy large files to phone

Hey guys
I been unable to copy large files to my phone or the sd card while i use the mtp or camera method. I can copy small files without a problem, but when the file is 100mb or larger i will always get an error. Is there any fix for this?
I attached a picture of the error i get.
I just copied a 350MB file and played it back w/o any problems via USB.
How are you copying the file (USB/WiFi/?) and what platform/tools are being used?
I'm using windows 7 x64 server pack 1. I'm using the original usb it came it but no luck. Tried my nexus usb and still same problem. I always get that error. I can cope other files under 100mb without a problem.
Edit: I try to copy it by my computer were the device appears, do I need a software to copy files?
Sent from my SCH-I535 using xda app-developers app
dimeloklk said:
I'm using windows 7 x64 server pack 1. I'm using the original usb it came it but no luck. Tried my nexus usb and still same problem. I always get that error. I can cope other files under 100mb without a problem.
Edit: I try to copy it by my computer were the device appears, do I need a software to copy files?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Welcome to the wonders of mtp!
Are you copying to the sd card? If so it could be a bad card. If it happens on internal storage also ..well you now know why mtp suxs ass.
You might want to try the usb storage mod although that only works for the sd card.
And no you should not need any special software mtp is supported in win7
Damn MTP crap..lol.. I kept trying with no luck, but i notice that the drivers always try to install when i plug and unplug the device. I have installed the drivers before, but the phone kept trying to install with fails. Is there a way to clean my pc of all samsung drivers so that i could try a fresh install again?
dimeloklk said:
Damn MTP crap..lol.. I kept trying with no luck, but i notice that the drivers always try to install when i plug and unplug the device. I have installed the drivers before, but the phone kept trying to install with fails. Is there a way to clean my pc of all samsung drivers so that i could try a fresh install again?
Click to expand...
Click to collapse
I was having the same issue. was pissing me off so badly. my problem was I was using the front USB on my computer. ( I built my own) So I switched it to a port in the back of the computer and it works no problems now. Was weird.....
I'm having the same problem on a mac laptop. I haven't tried a different computer but on the same mac, i didn't have problems with MTP on Galaxy Nexus.
It took some cursing and persistence to transfer my songs over...
dimeloklk said:
Damn MTP crap..lol.. I kept trying with no luck, but i notice that the drivers always try to install when i plug and unplug the device. I have installed the drivers before, but the phone kept trying to install with fails. Is there a way to clean my pc of all samsung drivers so that i could try a fresh install again?
Click to expand...
Click to collapse
GS3 is a crap I sell it for Xperia S. I wish I bought the Xperia S first. GS3 is too expensive and found out that Xperia S has better screen, camera.. And regarding the Quad Core of GS3, It doesn't do much compare to Xperia S, dual core is enough, Quad Core is their advertisement to sell their phones. Multitasking in Xperia S is enough. Opening 10 apps at the same time to make the Quad Core fully functional?? WTF 10 apps at the same time?!?
Carefully check
This error indicates that the GSIII is refusing to have crap music put on it.
I got it to work connecting it on a usb port on the back of my pc and by re-installing the drivers a few times. The copying speed is very slow compared to my old phone. Thanks for the help guys.

Need Stock Rom

I want to flash stock rom 2.2.1 indian firmware back on my samsung galaxy fit as it is unable to connect to my computer and laptop...my mobile charges but no usb data connection(comp shows a message usb device not recognized) .....result of my little experiment( i suppose.. it is)....Since i am unable to connect ..how can i use odin???( used before when all was well)....
in xda forums i read about converting .tar file(of stock rom) in cwm flashable zip is possible through Android Kitchen,,,,but i dont want to take any risk by creating anything as i haven't created anything before....
PLEASE I AM ASKING FOR HELP ANY DEV/MEMBER WILLING TO guide or making a flashable zip...
I read threads on adb ,, terminal emulator ,,converting of .tar into .zip files,,, and i dont want to take any type of risk AND BY FLASHING STOCK ROM I WILL ABLE TO TAKE TO SAMSUNG SERVICE CENTER TO FIX USB DATA CONNECTION PROBLEM (they will charge me more if they see jellybean in galaxy fit for flashing stock rom)....
HHUGE THNX IN ADVANCE..:crying:
Did u use odin without booting into download mode!!!
MajinSaiyan4 said:
Did u use odin without booting into download mode!!!
Click to expand...
Click to collapse
I used odin to flash 2.3.6 firmware in download mode and it installed successfully, i wanted my mobile to connect to external storage device(i.e. pen drive) so i made a cable myself and also attache charger power source to that cable(hoping it would work.e. mount & read pendrive) ..After that my mobile wouldn't cnnect to my comp or laptop via usb data cable....it would charge but a usb data connection was not possible .. And finally after trying various methods i think it now is a hardware malfunction(becoz of me) and it should be given to a service center..
Rest all is working fine i can flash diff roms , camera ,wifi all working now using pacman rom so i thought service center would charge me more if i gave my mobile as it is.. they could easily charge more for seeing other rom installed So i wanted stock rom flashable by CWM..
So anyone's help is appreciated.. thanks...
mni ANKIT said:
I used odin to flash 2.3.6 firmware in download mode and it installed successfully, i wanted my mobile to connect to external storage device(i.e. pen drive) so i made a cable myself and also attache charger power source to that cable(hoping it would work.e. mount & read pendrive) ..After that my mobile wouldn't cnnect to my comp or laptop via usb data cable....it would charge but a usb data connection was not possible .. And finally after trying various methods i think it now is a hardware malfunction(becoz of me) and it should be given to a service center..
Rest all is working fine i can flash diff roms , camera ,wifi all working now using pacman rom so i thought service center would charge me more if i gave my mobile as it is.. they could easily charge more for seeing other rom installed So i wanted stock rom flashable by CWM..
So anyone's help is appreciated.. thanks...
Click to expand...
Click to collapse
what I understand from your posts is that your phone is perfectly fine but there is a problem with your pc and data cable.
Check with some other data cable,and re-install the samsung drivers for "device not recognized" error.
Use other usb port to check whether its a problem in your pc.
Harryhades said:
what I understand from your posts is that your phone is perfectly fine but there is a problem with your pc and data cable.
Check with some other data cable,and re-install the samsung drivers for "device not recognized" error.
Use other usb port to check whether its a problem in your pc.
Click to expand...
Click to collapse
with samsung data cable i hv nokia and micromax data cable as well.. tested wiyh my friend's laptop.. didn't detect but charging was on...then removed samsung drivers,cleaned registry on windows 7,reboot then installed samsung usb driver 1.4.8..Then tries to connect , same problem(charging but no detection)... Opened settings-->Storage--->clicked menu---->USB computer connection click-->(three options MTP,PTP,Mass Storage) as soon as i click mass storage it force closes displaying message "unfortunately,settings has stopped."
What to do now??..
mni ANKIT said:
with samsung data cable i hv nokia and micromax data cable as well.. tested wiyh my friend's laptop.. didn't detect but charging was on...then removed samsung drivers,cleaned registry on windows 7,reboot then installed samsung usb driver 1.4.8..Then tries to connect , same problem(charging but no detection)... Opened settings-->Storage--->clicked menu---->USB computer connection click-->(three options MTP,PTP,Mass Storage) as soon as i click mass storage it force closes displaying message "unfortunately,settings has stopped."
What to do now??..
Click to expand...
Click to collapse
i never saw any such option on any rom yet!
whenever you connect with usb to a PC you get USB connected notification..click on it and enable mass storage.
never saw MTP & PTP in usb connections.
Which rom are you using?
If its 4.+ then try this
Harryhades said:
i never saw any such option on any rom yet!
whenever you connect with usb to a PC you get USB connected notification..click on it and enable mass storage.
never saw MTP & PTP in usb connections.
Which rom are you using?
If its 4.+ then try this
Click to expand...
Click to collapse
In Device Manager in Universal Serial Bus Controllers i uninstalled everything from ASMedia XHCi controllers to USB Root hub... all of them, then clicked scan for hardware changes then i connected my device to computer, then clicked the app USB mass storage for ics and JB ....on computer the elements(USb Root hub, etc.) reinstalled and there it detected my device as unknown device,,,,then for 5-10 sec a message flashed
something like this ,,...". I.I.I.I.I.I.I.I.I Ata mass storage " then it stopped showing not installed...
Using Pacman rom ..does have mtp,ptp,mass storage options..( when i tick any one of the three options it force closes)...
I googled over net on connectivity issue and will need sum time to format c drive and then try again...:fingers-crossed:
I wonder once in odin multi downloader i ticked the debug option only then i clicked delete driver option which may have caused the problem.......
Finally problem solved...replacing charging IC ( as the repairman said) solved comp connection problem then flashed stock rom....

[Q] Nexus 5 Not fully detecting

Hi guys. I just rooted my nexus 5 and i used USBDview to uninstall all previous drivers as was stated in Wugs Toolit. Now whenever i connect my phone to the usb port.. it just says "this device can perform faster...." and thats it. I can't see the nexus device in My Computer or devices. i want to transfer files but i can't. please help!
I guess you rebooted PC. Then tried again. Can your device still interact with the toolkit? You removed drivers BEFORE rooting? Have you tried deselecting USB debugging (shouldn't be necessary) to see if you get access? I'm sure others who have had similar problems will help. In the meantime, you can transfer files using the network component on a file manager. I use Estrong but have used File Expert and Ghost Commander as well as Astro File.
Sent from my Nexus 5 using Tapatalk
ritchea said:
I guess you rebooted PC. Then tried again. Can your device still interact with the toolkit? You removed drivers BEFORE rooting? Have you tried deselecting USB debugging (shouldn't be necessary) to see if you get access? I'm sure others who have had similar problems will help. In the meantime, you can transfer files using the network component on a file manager. I use Estrong but have used File Expert and Ghost Commander as well as Astro File.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yupp i tried rebooting removed drivers, reinstalled etc. Even my Nexus 4 isn't detecting now lol! the MTP doesn't detect but PTP the camera interface works. Which is weird. I tried putting usb debugging on and off. Nothing helps.
I tried using another PC, and it works. Something messed up with my laptop i guess? Any solution.. other flash drives get detected but not the nexus.
varun.gid said:
Yupp i tried rebooting removed drivers, reinstalled etc. Even my Nexus 4 isn't detecting now lol! the MTP doesn't detect but PTP the camera interface works. Which is weird. I tried putting usb debugging on and off. Nothing helps.
I tried using another PC, and it works. Something messed up with my laptop i guess? Any solution.. other flash drives get detected but not the nexus.
Click to expand...
Click to collapse
Does it show up under Device Manager? If not see #2 here to get the device driver.
ritchea said:
Does it show up under Device Manager? If not see #2 here to get the device driver.
Click to expand...
Click to collapse
Device Manager Says Samsung Galaxy Android Hone and under it Android ADB Device or something like that..
It doesn't say Nexus 5!
Exact same issue with my Nexus 5 and my VAIO Pro 13. Can't figure out what to do to make it works. Even tried reinstalling windows from scratch. No luck.

Categories

Resources