Database Info

Phone OK, no data. PLS HELP IF YOU CAN.

OK, so this sucks.
I have done my due diligence, but to no avail. Here is the situation:
Yesterday: Phone OK (14.09), data OK. Running: ATT Tilt with Q-Mobile 1.2
Today: Flashed Alex v5 Lite. Phone OK (14.09), No data.
Symptom: Attempt to do anything data (e.g., use PIE). I get the normal connecting to Media NET popup...TWICE. Then I get the Cannot Connect "for unknown reason" message.
What I have done so far:
1. Searched xda for similar situation. Did not find any exact matches. Lots of radio and sound issues, but no data.
2. Tried Alex v5 Clean ROM. Same issue.
3. Tried ATT AKU 0.4.4 ROM. Same issue
4. Went back to Q-Moblie 1.2 (14.09 radio). Same issue.
....you see a theme here....
5. Tried Dutty v4 RTM with 12.17 radio. Same issue.
So basically my data is hosed. Is there some advanced setting (for the device, not OS) that I can check?
I really need some help here. Otherwise, I need to reflash the orig ROM and SPL, and go wait for hours at the stinking ATT store.
EDIT: Just heard about some 3G issues today. Maybe that is it. I sure hope it is as simple as ATT network and not my device!!!!
Thanks much in advance.

OK, I switched from 3G to Edge and same issue. Bummer.
Thoughts? Suggestions?
Thanks again.
EDIT: And FWIW, I can connect to internet when connected thru ActiveSync....which probably means nothing.

kwickone said:
OK, I switched from 3G to Edge and same issue. Bummer.
Thoughts? Suggestions?
Thanks again.
EDIT: And FWIW, I can connect to internet when connected thru ActiveSync....which probably means nothing.
Click to expand...
Click to collapse
have u disabled proxy.

I'm using 1.27.12.32 with Dutty's v4 RTM and both 3G and Edge are working for me.
I would suggest calling AT&T and ask them verify your data settings on their end aren't screwed up.
When I first got my Tilt in October, I lost my data access because of an issue on the account side. The same error message you are getting. All they had to do was send a "ping" of sorts to my phone, and its been fine since.

P1Tater said:
have u disabled proxy.
Click to expand...
Click to collapse
Thanks P1Tater. I have not proxy settings under My Network>Proxy. Is that where you meant? Do I need to do something more to "disable" proxy?

NotATreoFan said:
I'm using 1.27.12.32 with Dutty's v4 RTM and both 3G and Edge are working for me.
I would suggest calling AT&T and ask them verify your data settings on their end aren't screwed up.
When I first got my Tilt in October, I lost my data access because of an issue on the account side. The same error message you are getting. All they had to do was send a "ping" of sorts to my phone, and its been fine since.
Click to expand...
Click to collapse
Thanks much "NotATreoFan". I will give them a call.

kwickone said:
EDIT: Just heard about some 3G issues today. Maybe that is it. I sure hope it is as simple as ATT network and not my device!!!!
Click to expand...
Click to collapse
Yup you heard it right, it's probably the cause of your problem. Which state are you in? In VA data/3G/phone's working fine though.

Try installing this CAB soft reset and try connecting to the internet
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345

kwickone said:
Thanks P1Tater. I have not proxy settings under My Network>Proxy. Is that where you meant? Do I need to do something more to "disable" proxy?
Click to expand...
Click to collapse
start>settings>connections>connections>advanced>select networks>media net/edit>proxy settings>
check first tab, uncheck "this network uses a proxy server to connect to the internet"

Thanks all for the great responses. I will likely try each of them in turn.
I did call AT&T and apparently there are at least 22 states affected by some form of outage (specifically Media.Net). My state (Colorado) was not on the official list, but the support person said that new states were being added as time goes by.
So this is "likely" the issue. 22 states...that is pretty major!
Anyway, again thanks to all who offered help. This site/community is one of the best things since ....well, you know. Anyway, I hope I can return the favor sometime.

If you're AT&T you need have the proxy & the right user agent settings to connect to MediaNet.
You need to disable to connect to internet through Activesync.
Try running the Restore Proxy cab in Windows or in Programs/tools/proxy.

Could be related to this:
http://www.engadget.com/2008/01/31/atandt-wireless-data-outages-hit-the-midwest-other-areas/

ejdmoo said:
Could be related to this:
http://www.engadget.com/2008/01/31/atandt-wireless-data-outages-hit-the-midwest-other-areas/
Click to expand...
Click to collapse
Yep, I would say that is it. I like that first posters comment:
"skynet is online" Apparently it became self aware around 7am my time. which as (bad) luck would have it is right about the time I flashed a new ROM. Scared the heck out of me.

just tried media net in Colorado and it does not work, was working fine last night and this morning... just tried isp.cingular does not work ether.

called att they are giving me a 2$ credit. everyone who has outage should call and get there 2 $ back :0)

Data was restored in Chicago about 30-45 min ago.
Dave

Man, I must have picked the worst time to flash my AT&T tilt! This is the first time in years I've flashed one of my phones (Duttys v4) and now my 3G doesn't work! I'm in Denver Co and my Edge connection works ok. I think it is an AT&T issue because my 3G was a little flakey before I flashed.

Looks like 3G is back up for me in Denver.
Happy - Happy - Joy - Joy

[Q] Network Dropping

I just want to check in and see if any other Inspire owners are having this issue:
I have noticed that my phone occasionally drops the network connection and doesn't get it back right away. There are two different flavors of this issue that I have experienced:
1) I was walking my dogs today and the phone suddenly dropped it's connection to AT&T completely. After a few seconds, it reconnected and everything was fine. I was in an area with good coverage and the status bar showed no connection at all.
2) When home, I leave the Wifi on. Earlier today, when I tried to make a call, it simply wouldn't dial out. Then I tried to open a web page and nothing (after turning wifi off). I had to switch airplane mode on and back off to reset the connection. I also received several text messages at once, all of which had been sent hours before (as indicated by the time stamp on the message). It's almost like the phone has an issue swapping back and forth between the carrier connection and the wifi.
Is anyone else experiencing anything like this?

As an update, I noticed that when the wifi is on, there's a check mark under the H+ symbol (rather than the up/down arrows) and when I switch off Wifi, it doesn't go away. During this time, I have no cellular data. Switching airplane mode off and on doesn't seem to work. Sometimes it recovers on its own. Other times, I have to turn the wifi off and on several times.
This is annoying. It seems to be having issues doing the hand-off between Wifi and cellular data. This is really the only issue I have with the phone. Hope they roll out a fix soon.

I had the same problem. I thought it was because I had to add my own APN. (I could not switch my plan around because it was a work SIM). This caused SMS messages to not go out and an overall bad network experience on the phone. I have since returned the phone because I need a reliable network connection and the ability to send/receive SMS messages at all times. Once a fix is found I will be back. I liked the phone alot otherwise.

Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App

AnyMal said:
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Nope. I made it a point to have them activate it in the AT&T store with a new sim because I had read about people having issues when they transfer their SIM. I also had and iPhone 4 previously, so transferring wasn't really an option. I'm definitely on the right data plan, too.
I left the wifi off all night and it did it to me again today. The check mark shows up under the H and it loses all data connectivity. I'm not sure what is causing this, but I'd love to know if there's some kind of workaround. I have messed with a few options (like the data always on option) and haven't had any luck.

AnyMal said:
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I was using a SIM from another phone. It is the SIM card from my Work phone and I can not change the plan. It does have unlimited text and internet I just cant change it to a 4G plan. I had added the APN that is floating around here and that worked except I was having the same problem as the OP.

greyhulk said:
Nope. I made it a point to have them activate it in the AT&T store with a new sim because I had read about people having issues when they transfer their SIM. I also had and iPhone 4 previously, so transferring wasn't really an option. I'm definitely on the right data plan, too.
I left the wifi off all night and it did it to me again today. The check mark shows up under the H and it loses all data connectivity. I'm not sure what is causing this, but I'd love to know if there's some kind of workaround. I have messed with a few options (like the data always on option) and haven't had any luck.
Click to expand...
Click to collapse
It sounds like a replacement is in order.
stilger said:
I was using a SIM from another phone. It is the SIM card from my Work phone and I can not change the plan. It does have unlimited text and internet I just cant change it to a 4G plan. I had added the APN that is floating around here and that worked except I was having the same problem as the OP.
Click to expand...
Click to collapse
Like I said, my issue was very much like yours and OP's and adding cutom APN made no difference until I called AT&T and had them update IMEI on my account. Presto, all problems went away instantly. I understand that it's not an option for you, sorry

have you tried creating a new apn? try creating one using these settings.

mattbollenbach said:
have you tried creating a new apn? try creating one using these settings.
Click to expand...
Click to collapse
Just did this. Thought it might have resolved it at first, but it didn't. Basically, when I put the phone down for a while, it's like the data connection goes to sleep and doesn't wake up. When I turn the screen on, there's no mobile data. Sometimes, the dual arrows are visible under the "H", but only the up arrow is lit. Other times, the check mark (meaning no data) shows up under th "H" and stays there. Switching Airplane mode off and on will reset the connection.
I hate to say it, but the phone may have to go back. I love everything else about the phone, but this bug is too major to wait for an update or fix. What good is smartphone that doesn't get data reliably?

are you running the stock rom? i haven't been using that rom much so it may behave differently than the custom roms.
i don't think its a common bug. i would see if you can get a replacement phone.

mattbollenbach said:
are you running the stock rom? i haven't been using that rom much so it may behave differently than the custom roms.
i don't think its a common bug. i would see if you can get a replacement phone.
Click to expand...
Click to collapse
Definitely stock rom. No rooting or anything. I didn't notice this on the first day I had the phone because it was on Wifi almost all the time. I turned wifi off to test it and the issue persists. I suppose I should try resetting the phone first, though I'm not looking forward to setting it back up again. After that, I'll take it into AT&T. I'd love to keep the phone. Can't believe no one else is having this issue.

greyhulk said:
Definitely stock rom. No rooting or anything. I didn't notice this on the first day I had the phone because it was on Wifi almost all the time. I turned wifi off to test it and the issue persists. I suppose I should try resetting the phone first, though I'm not looking forward to setting it back up again. After that, I'll take it into AT&T. I'd love to keep the phone. Can't believe no one else is having this issue.
Click to expand...
Click to collapse
yeah, resetting it up is a pain. sorry, and i hope you get it fixed.

Just to say it again. I had the exact same problem as the OP. Maybe we both had a flaky phone?

Okay, turns out there's an issue with the AT&T tower closest to my house. I found out from a rep at AT&T. I haven't left home much at all this weekend, so I had no standard for comparison. I just verified it by turning the wifi off on my iPad and using 3G data. It has the same issue.
Of course, I had already done a factory reset and gone to the AT&T device support center, but at least my phone is fine.
As a side note: I love that Android restores your apps now. I always thought WebOS was awesome for doing that and that was what frustrated me most about Android, with as often as I swap phones.

Wow... Wish this was my problem. I switched back to my Palm Pre+ and my data works fine.

Q: I don't have data anymore

So I recently bought the girlfriend a Samsung Galaxy S 4g. Definitely a bit different than the Evo in terms of the overall process. It didn't help that I started out in the Vibrant forums somehow...
Anyway. As it stands right now I have her phone all rooted and it has CWM and I'm using the Valhalla ROM. The issue is that she doesn't have data.... and when I go into wireless networks and check out the mobile networks and such, I can never actually see T-Mobile. If I search I can see AT&T, which I connect to and I start roaming. If I do this I still don't actually have internet. I can't use the market, or the web browser or facebook or anything that requires data. The browser will sometimes redirect me to some web2go website, otherwise it just times out or says it can't connect to the server.
So does anybody know what's going on? Please let me know if you need any more details.
I've never had trouble like this between my Evo, or my Epic 4g Touch or any friends phones. I've also tried going back to 100% stock unrooted GB and I still have the exact same problem. The ROM doesn't seem to matter, neither does being rooted.

Since you are running Valhalla bring down the notification bar and make sure you have the data toggle on.

Yep, it's definitely toggled to on. I even cycle airplane mode and make sure it's on afterwards.

Only other thing I would suggest is a factory reset. The phone should be picking up the T-mobile network without any problems. But if rooted or not and on stock vs custom rom the issue remains you may just have to set it back to stock and send it in for replacement.
And I know this is a silly question but make sure you call T-mobile and verify that this line has data plan. It has happened in the past when I added a line that it wasn't provisioned correctly and out of the blue the data stopped working. The service was automatically removed due to a reps mistake.

Check your APN settings. Should be T-Mobile's, if not then that's what causing the issue. Just look up for those on google.
Sent from my SGS4G using xda forum app

My APN settings are correct. I've now tried several other APN settings though, and this hasn't helped.
I know this phone is on a data plan. It's on the $50.00 a month prepaid. It did work when we got it, and after it was rooted. I just noticed recently that it stopped working, and I'm not sure at what point it happened, and if it has anything to do with what I've done.
I called tmobile and they said they couldn't see any network related issues going on. Just my phone not connecting, so it was made a ticket for the engineers I guess haha. They are supposed to work on it, and they usually will either fix it and never contact you, or call you if they need you to do something.

Bump.
I've been in really good service areas with full bars T-Mobile and I still don't have internet. So I really don't know what's up. The "T-Mobile engineers" haven't called me back or fixed anything yet.
I'm about to bring myself back to stock and bring it in to a store.

Bring it back to stock & maybe put it in recovery mode & wipe caches & do factory reset again. See if that helps before returning it.
Sent from my SGH-T959V using XDA App

You might try reflashing the ROM or maybe just flash a different modem. I had issues like that once when i was on black ice. If you had data before, there probably isn't anything wrong with your phone.
Sent from my SGH-T959V using XDA App

Having the same Data problem
I had an unlocked ATT BB Curve on T-Mobile and the data was working (although very slow...)
I decided to try out a "Vibrant" hoping to be able to install ICS via Cyanablahblah.
Searching on Ebay I bought one only it turned out to be the 4G (it didn't realize there was a difference.)
Since then I can't get DATA on the 4G except in WiFi.
On the network it goes to the page: u.web2go.com and says my data plan does not work on this device.
Has anybody had any success with this problem ?
Could it be a 4G issue ? Before DATA came from Edge.

Have you checked what your APN settings should be with the magics of Google?

Theraze said:
Have you checked what your APN settings should be with the magics of Google?
Click to expand...
Click to collapse
I have, I've tried 3 different versions with no joy.
Update:
As per T-Mobile Tech,
Apparently Blackberry Data service does not work on non BB phones.
Needs Add on Data plan

bogiewan said:
I have, I've tried 3 different versions with no joy.
Click to expand...
Click to collapse
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.

FBis251 said:
tmob probably caught on that you're using a "4G" phone and will try to force you to upgrade your plan.
Click to expand...
Click to collapse
Is there any way to fool it with a 3G modem flash or something ?
I think I screwed up when I bought the phone not realizing there were 2 variants of the "Vibrant."
I wonder if I would have this problem with the earlier (non "V") 3g phone.

Probably. If it were just the 3G/4G causing the problem, you can force the SGS4G to only use 2G networks in the data settings... but if it's anything like the old Verizon bits with tethering and other data, they check for specific data strings that are harder to fake... I mean, set.

bogiewan said:
Is there any way to fool it with a 3G modem flash or something ?
Click to expand...
Click to collapse
They use your IMEI to tell what phone it is.
http://www.gsma.com/technicalprojects/fraud-security/imei-database

the OP was in 2011, so I'm pretty sure he already got it taken care of

mike-y said:
the OP was in 2011, so I'm pretty sure he already got it taken care of
Click to expand...
Click to collapse
... so I should have started a new thread instead of searching ?

bogiewan said:
... so I should have started a new thread instead of searching ?
Click to expand...
Click to collapse
No you shouldn't have. :good:

[Q] Phone disconnects from mobile network when of WiFi and LTE

I have an issue with my One.
When on WiFi, my phone sometimes disconnects from the normal mobile network - and I don't mean data transfer, I mean that people are unable to call me.
What's irritating, my signal strength is reported as usual, stating that it's connected and with great signal strength. I'm doing it in the center of the city, so the carrier signal is not an issue.
After I disconnect from WiFi, normal connection gets back to normal (sometimes I see a little blink of no signal strength).
This is a deal breaker for me! I mean - my phone does not receive phone calls and I am not even aware of that, because the signal strength indicator shows max.
This has happened three times already (or more, and I am not aware), since Friday.
I have rooted the phone exactly according to http://forum.xda-developers.com/showthread.php?t=2788632 - no other modifications.
Could use some help... Search yielded no results, I don't even know the tools I should be using to troubleshoot that (logcat?).
[EDIT]: Can't really tell if WiFi is the actual issue, but I suppose so. It only happened on WiFi, and with synchronization enabled it might realize the loss of connection and notify about it.

Stock rom and kernel? If so, ensure ur on 25R version of stock.
What carrier? What apn are you connected to?
International opo or Chinese opo?
Location? (im on mobile can't see if you put it on xda)
Sent from my One using Tapatalk

zephiK said:
Stock rom and kernel? If so, ensure ur on 25R version of stock.
Click to expand...
Click to collapse
Yes, everything stock, 11.0-XNPH25R.
zephiK said:
What carrier? What apn are you connected to?
Click to expand...
Click to collapse
I'm on Polish carrier Play, apn names are "internet" and "mms". All details set according to the provider's instructions.
zephiK said:
International opo or Chinese opo?
Click to expand...
Click to collapse
International OPO.
zephiK said:
Location? (im on mobile can't see if you put it on xda)
Click to expand...
Click to collapse
As I said above - Poland.

689
I have filed a bug here: https://jira.cyanogenmod.org/browse/BACON-466
After some research I've found some additional info, that it's a matter of having both WiFi and LTE turned on (thus I have changed the topic of this thread).
There was a workaround for Nexus 5 described here: http://forum.xda-developers.com/google-nexus-5/general/tutorial-missed-calls-workaround-t2801654
And a discussion on Google forums, link in the comments of my bug.
I believe that it would be nice if someone could verify it. People reported that it happened on US T-MOBILE, but not on AT&T. I believe that Intelli3g solution posted in Nexus thread would work here as well.

[Q] Problem; Lollipop has stopped Tethering working

Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?

jonmorris said:
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
Click to expand...
Click to collapse
Works fine here on 5.0.2 full wipe, nordic ftf, USA bought D6603 on AT&T USA network. Maybe they changed something on your carrier with 5.0.2 that needs your account to be provisioned for tethering on Lollipop. Sometimes depending on the carrier a different apn is used for tethering and the carrier can then block you if you are not provisioned. The APN's change often with every version.

jonmorris said:
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
Click to expand...
Click to collapse
I'm on the same as you with 3 and can no longer tether although I can create a Hotspot and people can join, just no data......really annoying. Apart from that i like the update.

jonsmith709 said:
I'm on the same as you with 3 and can no longer tether although I can create a Hotspot and people can join, just no data......really annoying. Apart from that i like the update.
Click to expand...
Click to collapse
I've created a thread on the Sony Mobile forum, as I suspect this is a problem that isn't more widespread simply as people haven't tried tethering yet, or have assumed it was a network problem and maybe given up.
I am wondering if there's something going on where networks such as Three are now able to use another APN for tethering (as is now the case on iOS), but we are yet to be given the opportunity to select an APN for tethering? Or we have to add something in to the existing APN setting?

I think its a Lollipop issue as the Nexus devices had it. I'll try tonight with a different network sim to see if it works.

Can you post your APN?
I use T-Mobile.
Name T-Mobile Data
APN fast.t-mobile.com
Proxy not set
Port not set
Username not set
Password not set
Server not set
MMSC http://MMS.msg.eng.t-mobile. Com/MMS/wapenc
MMS proxy not set
MMS port not set
MCC 310
MNC 260
Auth type none
APN type default, supl,a-gps,MMS
APN protocol IPv4/IPv6
APN roaming protocol IPv4
When I first got my D6603 I couldn't tether. My APN protocol was set to ipv4 only. Making the change to IPv4/IPv6 fixed it.

Cheers I'll try when I get home.

Changing to IPv4/IPv6 didn't do anything for me.

Im in the same boat, I posted on the 5.0 thread but just to say I think its just a three problem unfortunately as I know a few people who have the handset etc and they are fine with tethering if there not on three, EE for example works fine. I guess we will have to wait for a three firmware or UK 5.0. I didn't backup my original firmware from my three handset and cant actually find a three firmware?

bradmax57 said:
Im in the same boat, I posted on the 5.0 thread but just to say I think its just a three problem unfortunately as I know a few people who have the handset etc and they are fine with tethering if there not on three, EE for example works fine. I guess we will have to wait for a three firmware or UK 5.0. I didn't backup my original firmware from my three handset and cant actually find a three firmware?
Click to expand...
Click to collapse
It will be dead easy to change. Just flash the new firmware over the old and don't wipe.
I am wondering whether to try and use the iOS Portable Hotspot APN that Three introduced on its new tariffs, but I don't know the exact settings. If that works, Three might be taking advantage of a new feature in Lollipop that allows it to restrict tethering, and hasn't considered (or doesn't care about) the impact on people still on the One Plan.

I've flashed back to 4.4.4 for now, I don't really use much tethering tbh but its handy to have occasionally

bradmax57 said:
I've flashed back to 4.4.4 for now, I don't really use much tethering tbh but its handy to have occasionally
Click to expand...
Click to collapse
I can confirm it doesn't work on the Z2 after the Lollipop update either. Also on Three.

jonmorris said:
I can confirm it doesn't work on the Z2 after the Lollipop update either. Also on Three.
Click to expand...
Click to collapse
On a non uk rom again I presume?

bradmax57 said:
On a non uk rom again I presume?
Click to expand...
Click to collapse
Yes, the same generic ROM.
In all my years of flashing firmwares, I've never had any such problems. Now if I'd flashed a ROM for the wrong variant and lost support for certain bands, fair enough, but data is working just fine on both the Z3 and my wife's Z2.. but tethering is broken.
If it works by the time a UK ROM is released, or specifically a Three UK one, I suspect it will only be because it has been fixed - not because there's actually a need for a specific ROM.

I can confirm that there thing on Lollipop isn't working for me.
On Three as well.

As I'm sure someone will say it sooner or later, did you do a clean install or an upgrade (no wipe)?
I did an upgrade. I cannot believe for one second that will make a difference, but it would be good to know if someone has the problem who did a clean install.

I'm back on 4.4, I'll wait until the UK one is released to see if it makes a difference. I didn't try a different sim from another provider though, did anyone else? I do like what they have done with lollipop though and miss it already

It stopped working for me, I found a solution to my issue and got it working. I posted the solution in the general forum.
jonmorris said:
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
Click to expand...
Click to collapse

runamonk99 said:
It stopped working for me, I found a solution to my issue and got it working. I posted the solution in the general forum.
Click to expand...
Click to collapse
Brilliant! That solved it for me!

runamonk99 said:
It stopped working for me, I found a solution to my issue and got it working. I posted the solution in the general forum.
Click to expand...
Click to collapse
Thanks. Will try that later (but have no reason to doubt it will work fine).