Archive emails using stock email app? - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

I like the stock email app better than the Gmail app, and it seems to work really well. However, I don't see any way to archive emails, aka remove them from the inbox but keep them in the "all mail" folder; the only option seems to be to delete them, aka send them to trash for permanent deletion.
Does anyone know how to archive emails using the stock Samsung Email app?
(Obviously, this only applies to Gmail accounts....)
Sent from my SM-G900P using Tapatalk

I'd also like to know if this is possible, I thought there was a setting on gmail were all emails deleted via imap or pop would send the mail to archive and not permanently delete it but its not there any longer.

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Annoying Gmail issues

1) It constantly tells me I have new emails when in fact I don't. It can be an email I received an hour ago. I'll still get 2 more notices that it is a new email even if I have read it or deleted it. I have notifications turned off for Gmail, but I am also using the regular email client to access Gmail. No matter the notification I get I think I am seeing the email via the regular phone email client.
2) Gchat, how do I bring this up? if someone Gchat's me I get a notification. but i can't seem to find a way to start a gChat conversation with someone on my phone.
Gchat is under Gtalk and that where you would go to reply to them. My Gmail has yet to give me any problems so I can't help you with that. Maybe you should try deleting your account and adding it again.
The problem isn't Gmail, it's the default client. Any time it downloads a message from the server, you get a new mail notification whether it has been read or not. This means that every time you delete a message the message it loads to replace the deleted message will trigger a new message notification. This would happen for any e-mail account.
That behavior caused me to just avoid using the default mail app altogether. I just use the pre-installed Gmail app instead.
Yeah I have the same issue with the defaul Email app. When I delete a new message 30 minutes later when the refresh is run it loads up an old email message I have responded to or dealt with 100x stating its new and alerts me of it.
GLUssery said:
The problem isn't Gmail, it's the default client. Any time it downloads a message from the server, you get a new mail notification whether it has been read or not. This means that every time you delete a message the message it loads to replace the deleted message will trigger a new message notification. This would happen for any e-mail account.
That behavior caused me to just avoid using the default mail app altogether. I just use the pre-installed Gmail app instead.
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Well from reading the message it looks like he is using the Gmail app but it is giving him problems. I do not use the email app that comes with the captivate because I can not use my yahoo account on it. I do not know. We should wait for the OP to reply and see if he is using the Gmail app or the Email app.
abezapata said:
Well from reading the message it looks like he is using the Gmail app but it is giving him problems. I do not use the email app that comes with the captivate because I can not use my yahoo account on it. I do not know. We should wait for the OP to reply and see if he is using the Gmail app or the Email app.
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No, i wasn't very clear i guess. I'm using the standard email client to access gmail.
The email program that came with the Captivate give me tons of problems, one is the problem with showing new email but there is none.
I've been using the gmail email app for gmail. For non gmail accounts I use MailDroid.

Email not updating on Captivate.

Is it just me, or are other Captivate users having problems with the email not updating? I have my email set to check for new emails once an hour, but I only rarely get notifications that I have a new message. I have to check my email manually most of the time.
Also, I never kill the email app so it is running all of the time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Which email are you using? Yahoo! With default email client? Then yes it has issues over WI-FI. The email does not work on wifi only works on 3g or edge.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have this problem using the touch wiz email app over cellular and wifi. Regular gmail and yahoo aps work. Have to reboot, then the touch wiz email works. Touch wiz email blows, though.
Sent from my SAMSUNG-SGH-I897 using XDA App
I guess I am using the default email app... I assumed it was a standard android app on all android phones. I like the app because I can have multiple email accounts in one place.
So is this a touch wiz app? Or is it an android app?
Thanks for the replies!
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same probleme before, I switched to K-9 mail and it works fine now
delete your email app's cache and or storage.
Don't use task killers.
Sent from my SAMSUNG-SGH-I897 using XDA App
The only problem I'm having with my email is with my corporate exchange account on both my Vibrant and Captivate.
I will get notifications about mail sent to my inbox, but I have rules set up to help organize my inbox, ex. mail from engineering dpt goes to a folder, and emails about project updates from group abc and xyz go to another folder.
I don't get notifications OR email for those emails unless I go into that specific folder and hit refresh, and then I get all those emails.
Although sometimes I will get mail notifications 7 Unread Emails but there won't be any in my inbox, nor will there be any in the folders.
SeaborneClink said:
I don't get notifications OR email for those emails unless I go into that specific folder and hit refresh, and then I get all those emails.
Although sometimes I will get mail notifications 7 Unread Emails but there won't be any in my inbox, nor will there be any in the folders.
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I have this exact problem. No one has a solution?
I'm having this issue also.
A.VOID said:
delete your email app's cache and or storage.
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This is what I did when I had the same problem with the Gmail client. This resolved the issue.
A.VOID said:
delete your email app's cache and or storage.
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Where might one find such a thing? I'm not having any issues right now, but have run into e-mail FC issues which were resolved by removing and re-creating the e-mail accounts. If a simple delete of cache data will fix it that would be a faster solution.
im having this problen too so where do i find the cache and storage? im new to this
I have only had my at&t Captivate for a few days, and I have noticed that my email client runs about 4 emails behind. When me IMAP server receives an email the email client sees it and notifies me, and if I'm watching it I can see the email for a split second, but it removes it from the client. I won't be able to see that email until I get another email on my IMAP server (4 emails behind).
I saw on this thread that someone had better luck with K9 client, so I loaded it to try. I am seeing the same basic results, except that when a new email comes in I can see it till the client polls again. Then the new one disappears and is replaced with the most next email in my account, staying 4 emails behind.
I can check this at any time by looking at my webmail or my iPad.
Can any tell me how to clear out the cache? I have completely deleted the email account and reconfigured the account with same results. I believe it is an OS issue.
Thanks!
DFWGringo said:
Can any tell me how to clear out the cache? I have completely deleted the email account and reconfigured the account with same results. I believe it is an OS issue.
Thanks!
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To clear cache, from home screen:
Menu
Settings
Applications
Manage Applications
Menu - Filter-All
Scroll down to Email. Click it and clear cache. I've never actually seen anything in there on my phone, however.
On another note, I did find that ATK (Advanced Task Killer) was correlated with emails hanging in my Outbox and not sending for my Exchange Server account. I put Email on the ATK Ignore list and that solved it. (I'm only using the ATK widget to kill things like when I exit a program and GPS keeps running, but even that seemed to screw up my email.)
Jeff
I have now loaded the Bionix1.2 ROM and I am having the same problem with it. I find it strange that it's only me having this problem. It stays exactly 4 emails behind.
DFWGringo said:
I have now loaded the Bionix1.2 ROM and I am having the same problem with it. I find it strange that it's only me having this problem. It stays exactly 4 emails behind.
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I have now loaded the Cognition.v2.2.Beta4 and I still have the same problem. I have tried the K9 email cient, and obviousley have wipe the phone many times doing the ROM changes, and the problem remains. I would greatly appreciate any moderators feedback or help! I really love this phone and the Froyo ROM, but I need my email to work.
Thanks for any help anyone can offer!

Delete all email conversations

Hello, I have a [email protected] captivate and I have about a thousand emails that need deleted and im not doing them one by one. I cant find a setting as to where you can delete "ALL" email conversations instead of check marking every one and pressing delete. Its email madness....
Im using the standard captivate email app and there is the gmail app as well. I do understand I can do it threw my PC's Gmail but if a PC isn't available how would it be done threw my phone?

[Q] Gmail - amount of emails default loaded

Does anybody know how to adjust the following.
When i open Gmail i see it only loaded about 6 emails and then it will load more.
After a while or after a reboot i see its again only about 6 and when i open it it loads the rest. (i can also see this in the gmail widget.)
Is there a way to set a default so i will always sync like the latest 50 emails?
I would like this because when i dont have a wifi connection around and i want to check one of the emails i seen before, i cant because it didnt load that much.
hope you understand what i mean.
I think it syncs a specific time frame. If you want to view them off-line you can add gmail to the stock email app (either as Exchange or as imap).
TheGhost1233 said:
I think it syncs a specific time frame. If you want to view them off-line you can add gmail to the stock email app (either as Exchange or as imap).
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Whats the difference between using gmail app or the email app?
accept for it storing the emails on the device?
any functions that differ or sync posibilities etc?
i like the gmail app, just want it to store more emails for offline use
Gmail app only works with gmail and is actively developed by google. The mail app is a android stock email app customised by the manufactures. Beside the offline storage you can use them the same way but you could also pull the mail instead of pushing.
Sent from my GT-I9100 using xda premium

[Q] Stock Email App reloads read mail over and over

I use the stock email app provided by T-Mobile/Samsung. I find that it re-downloads email that I have deleted from the two email accounts that I use (Comcast & GMail) Is there a setting that I have missed so that when an email is read and or deleted, the app will not download it again?
You can try to change number of loaded emails from "25" to "all". Because when you delete an email, it will download new one as unread.. And you can change deleting option in incoming settings as deleting from server too. Sorry my english is really bad but i hope i helped you.
Sent from my GT-I9505 using xda premium

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