Google Services connectivity issues - Nexus 5 Q&A, Help & Troubleshooting

Hey guys. Really need some help here. I woke up this morning with google services connectivity issues. For some reason I can only connect to the play store, retrieve email in Gmail, refresh my files on drive etc while on wifi. While on LTE i get no connectivity at all. Other apps work fine. I can browse and stream on chrome, check gmail via chrome, use other apps etc. I have not the slightest idea what is causing this issue.
a huge percentage of my usage is with Google Music, i am a subscriber to all access. I am really sad that i have no tunes now, only the songs that are cached to my phone will play while on my mobile network.
I cant even send or recieve messages via the hangouts app. Ugh!
I am on a rooted Nexus 5 currently running aokp kitkat nightly 2014-04-18
I am really frustrated as I am sure you guys can understand. Any assistance/guidance would be greatly appreciated.
Please let me know if there is any other info I can provide to help you guys give me some advice.
Thanks!

http://www.droid-life.com/2014/05/1...cing-issues-how-are-yours-acting/#more-140472
sent from my HAMMERHEAD

and you should look at what threads are posted before starting a new one, as we are having a discussion about this issue right now http://forum.xda-developers.com/google-nexus-5/help/help-gmail-play-store-syncing-t2753735

I guess this is an issue that many are having huh? How are you faring?

simms22 said:
and you should look at what threads are posted before starting a new one, as we are having a discussion about this issue right now http://forum.xda-developers.com/google-nexus-5/help/help-gmail-play-store-syncing-t2753735
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sorry for cluttering up the forum....I am so frustrated I forgot to use my brain for a second....just instantly thought "XDA community will come to my rescue!" because you guys are always freakin awesome.

briandresstoyota said:
sorry for cluttering up the forum....I am so frustrated I forgot to use my brain for a second....just instantly thought "XDA community will come to my rescue!" because you guys are always freakin awesome.
Click to expand...
Click to collapse
i have the issue as well. found out several minutes after it started, as i noticed something keeping my device awake. looked, then realized it was trying to sync but couldnt. then play store and hangouts wouldnt work, so i realized it was a google issue.

Good to see this post. I was just starting to think it was just me or t-mobile. I was only abel to get connected to google services by wifi. but what did help me was to turn off and on airport mode to force it to re-sign into the cell tower with a new connection. But I think google has fixed the problem by now. So far google services are working fine with my cell connection.

Related

Google Maps outage?

A quick Twitter search suggests I am not alone in noticing this - Google Maps for mobile appears to be down for a number of users if not everyone, on both Android and iOS. I didn't notice at first because of the cached vector maps, but when I try and look up an address or a route, it times out.
I can't seem to find a thread for this so I'm starting it. If this is the wrong forum let me know.
cmstlist said:
A quick Twitter search suggests I am not alone in noticing this - Google Maps for mobile appears to be down for a number of users if not everyone, on both Android and iOS. I didn't notice at first because of the cached vector maps, but when I try and look up an address or a route, it times out.
I can't seem to find a thread for this so I'm starting it. If this is the wrong forum let me know.
Click to expand...
Click to collapse
Same problem here (UK) !
weird mines working great
Heh ok yeah it's back again. Phew, I almost was stuck without Gmaps on my first day of a trip to SF!

GV texting working on Xoom wifi

After rooting and downloading Titanium Backup Pro onto my Xoom, I "restored" a backed up version of GV from my Atrix 4G. It didn't work at first, then I got a pop-up request for GV to connect to my Google Account. I authorized it, tested, gv texting works now. No calling obviously, but that's what sipdroid & ipkall are for, right?
But the problem is that you do not get push notifications, it just refreshes every five minutes.
Ohhhh, good point. I searched the forums and didn't find anything about this, so I was feeling pretty nifty. Oh well.
So why does it push to cell phone, is that a network feature (I thought gv worked only on data, wifi/3g/4g?) Could we adjust sync settings to get push? Or just the interval (for a battery draining POC?)
T
qwasz123 said:
But the problem is that you do not get push notifications, it just refreshes every five minutes.
Click to expand...
Click to collapse
Thank you for letting us know this works. It has worked since the 3g was released (through hacks and/or backups). Since you posted this in development, i assume you are developing something to make it work better??? Looking forward to the first release
Logical next step?
Any input while I play with this is welcome...
bwcorvus said:
Thank you for letting us know this works. It has worked since the 3g was released (through hacks and/or backups). Since you posted this in development, i assume you are developing something to make it work better??? Looking forward to the first release
Click to expand...
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Thread moved and cleaned. Please post in the correct section, and please do NOT flame, or infractions and bans will be issued. Thank you.

[Request] Canadian requesting the Garmin Pilot apk

Hello all,
I apologize if I'm in the wrong section.
I'm trying to get a hold of the Garmin Pilot app, but it's not available in Canada and thus it won't let me download it. I'm not actually sure if it would work in Canada, since they might not have the data for Canadian airports built in, but I still think it's worth a try, since there are no other good pilot apps on Android.
The app is a 30 day trial (free install) before having to subscribe to their service, so I imagine that all someone in the US would need to do is download the app, find the apk, and copy it. But I don't know too much on that subject.
Here's the Play Store link.
I would super appreciate if someone could help me out.
Thanks in advance
So, I am not sure if that is against the XDA rules or not - seems like a gray area and all. I am not taking the chance, but I will give you a way to do it yourself.
http://www.phnworld.com/android/download-apks-from-googleandroid-play-store-apps-using-computer/611/
This link shows you how to use Chrome to download apps from the market. I have used it quite a bit to have backups without having to use the phone. Kind of neat if you want to theme an app as well.
Hopefully this will solve your issue without having to ask others to possibly break a XDA rule.
Good luck!
That will actually would work perfectly. Thank you for showing that to me. I didn't mean to bend any rules here, I figured it would be alright since it's a free app (isn't the same thing being done with the Google Play Music app?)
Anyway, the only problem with that is that apparently chrome no longer allows you to install extensions outside of the web store -_-
Do you work around that somehow?
Good Morning,
I have tried multiple ways to access this app from the market but continue to receive the "not available in yoir country" error (I am also in Canada).
Any help in obtaining the apk is greatly appreciated. The current version is 2.4.1.
Thank you kindly,
- Audi.
Canadian Solution Garmin Pilot
Audi!
Took me few tries but i finally got it working. The IPad was much easier to set up as you only needed a ITunes account with a USA address. That was pretty easy to do, setup the account and ensure your ITunes on your apple product is setup using that account. From there it was no issue to download the program.
Now the harder one was to set up the Android. I just got an Asus Nexus 7 yesterday. First, the service from these guys was pretty minimal to say the least. The problem with the Nexus is that it automatically picked up my location through my IP address. I called Asus to remove the regional setting and they were no help. They basically were unable to change this setting. I have tried many different options including removing the GPS and locations access but it did not worked.
The trick was to drive over to a friend which has a setup with a US IP address to get US Netflix content. The moment i logged into his network, I had the ability to download the Garmin Pilot. I will travel next week to Montana and Idaho and will be able to see how the system works. The only way I was able to add different airports in Alberta and Saskatchewan was to add them one at a time under user waypoints.
Hope this help.
Hom
Audi2Audi said:
Good Morning,
I have tried multiple ways to access this app from the market but continue to receive the "not available in yoir country" error (I am also in Canada).
Any help in obtaining the apk is greatly appreciated. The current version is 2.4.1.
Thank you kindly,
- Audi.
Click to expand...
Click to collapse

[Q] "people details" fails to sync

Hi!
My HTC One X can't finish syncing "People details" under my google account..
This results in a 4hr battery life..
Did factory reset #15+ and skipped all settings and then created a temporary Gmail account and that works flawlessly...
Everything works with my account until the Google Play Services updates and the "People details" is included it fails..
So there's something seriously wrong with my Gmail account..
So how do I reset it so my People Details sync start to work again?
Any idea what it's trying to sync with people details?
Since I've bought lots of apps and have tens of thousands of "followers" on G+
due to my hobby, deleting the account is not a solution...
What do I do??
Hope someone here at XDA can help me...
Google doesn't seem to offer any help at all unfortunately...
Checked my Transformer and it does the same thing...
People details haven't synced since the 15th of may.. :crying:
Any suggestions on what to do or who to contact??
Anyone??
Thyg0d said:
Anyone??
Click to expand...
Click to collapse
Not anyone?
It hasn't synced for over a month and I don't get any help from Google forums either..
Thyg0d said:
Not anyone?
It hasn't synced for over a month and I don't get any help from Google forums either..
Click to expand...
Click to collapse
I've been having the same problem on my CM 10.1 RC 5 Galaxy Nexus (toro). Definitely destroys my battery w/ constantly trying to sync. I just turned it off - i will report if there are any adverse effects that I notice, but a quick check by changing a contact ensures those are still syncing.
ir0nraven said:
I've been having the same problem on my CM 10.1 RC 5 Galaxy Nexus (toro). Definitely destroys my battery w/ constantly trying to sync. I just turned it off - i will report if there are any adverse effects that I notice, but a quick check by changing a contact ensures those are still syncing.
Click to expand...
Click to collapse
You can switch it off without any issues..
Haven't noticed any anyway...
What's a bit strange is that this error actually follows you account and not your device..
I can reproduce it on any android device...
I.e. it's my frickin' account...
The best part is that if you contact Google Play support, which seems to be right right place
since People Details comes with Google Play services, they tell you to contact Google Plus Support..
Which gives you the following issues:
1: you can't contact anyone since they don't have a support site which actually puts you in contact with someone alive/breathing
2:Google+ Help on Google plus tells you to contact, yup, you guessed it.. Google Play services..
3: Why just says they can't help since it's a Plus issue and that they only handle refunds... ?
If you want to contact Google Play services
you can do so on [email protected]...
My xase number is [1-1048000001201] if it helps..
Same problem for me, any news on this?
Tapatalked from my Nexus 4
I also have this problem for few days. nothing helps
kronos111 said:
I also have this problem for few days. nothing helps
Click to expand...
Click to collapse
Nope.. Nothing you do will help actually...
'Cause it's a bug in People Details sync adapter according to Google+ Help..
After spending a lot of time with Google+ help I was asked send in bugreports
from my devices and just a few days after that I got this reply
Our engineering teams were able to find the issue by using the reports you sent along.
They will fix this in the next release, which should be in the next few weeks.
They did tell us to pass along their thanks for bringing this issue to our attention!
We appreciate it 
Click to expand...
Click to collapse
I then asked if they could perhaps be a bit more precise in what the error was but then
ît got all silent...
I still recommend you to contact Google+ help and push them to fix it..
It's just to post a message to Google+ Help on G+...
If it helps you can just mention you have the same issue as "Per Ardne",
they can find our conversations...
Hope it helped
Galaxy Note II here using Carbon ROM 1.7 and facing this same issue, but not facing battery drain.
The last time it was synchronized here was July 18 at 10:11 AM, and the white sync symbol persists there, but it never spins, it's just there stopped. And I don't think it's trying to sync over the day.
Even after disabling and enabling it again, it does not updates and the white sync symbol stays there, although stopped, forever...
same problem here too on the Galaxy S4 GE. Hope they fix it soon.
Sent from my GT-I9505G using Tapatalk 4 Beta
garypix said:
same problem here too on the Galaxy S4 GE. Hope they fix it soon.
Sent from my GT-I9505G using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yup... that would be nice..
Last update a week ago did not fix it so I recommend
contacting them on G+
https://plus.google.com/107150983484568200135/posts
It's just to shoot them a message..
They usually respond within a couple of days..
The more people that complain the faster they'll fix it..
Working for me again. I flashed and tested 4.3 on my Nexus 4. After that, it was also working on 4.2.2 again.
Tapatalked from my Nexus 4
i confirm, on my 4.3 problem is fixed as well.

[Q] Cannot sync with Google Servers on 4G

Hi all. I have a strange problem with my device. On 4G I am not able to sync it with Google Servers, even if the exclamation point disapears of the icon. And it does seems to be just with Google, because I can navigate with anyother sites or apps that doesnt need autentication. Instagram, news websites, for example, works very well on LTE, but nothing about Google, i cant even make a research, even in the Chrome or in an app. The problem happens only in LTE, 3G signal works everything ok.
So, i though it was my SIMCARD, i went in the store and bought a new one, unfortunatly wasnt. Can anyone help me please? My mind is about to explode, i cant think in other possibilities for fix the issue.
Oh, i dont think its a signal problem either, my friends with LTE and using an Iphone for example dont have any problems. And my device either, as i said, i can use instagram for example normally, just apps that need sync like google or whatsapp.
Right now i am in 4G connection, posting here, but also i cant use whatsapp or google websites for example.
Welcome to XDA. BTW, don't forget to pay attention to the site rules and posted stickies:
QUESTIONS DO NOT GO IN GENERAL - There is a Q&A Forum - Please Use It.
It looks like someone reported it, so a mod will be by shortly to move it into the Q&A forum.
Cheers!
No one?

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